4 Helpful Votes
Sail Date: December 2016
The embarkation process was very quick and easy which was appreciated after a very long journey. Our cabin was clean and tidy but thought the balcony was small.[little bit noisy] The ship was bigger then any others we had been on ... Read More
The embarkation process was very quick and easy which was appreciated after a very long journey. Our cabin was clean and tidy but thought the balcony was small.[little bit noisy] The ship was bigger then any others we had been on and seemed without much character We were on 2nd sitting for dining and found the staff very good MR.sabari and giving us much attention,with a smiling face.we love it,even in busy time he showing a warm smile and the way service is great.we never had these kind of service and conversation.The food was ok but have had better on other cruises. The entertainment was the worst by far we have seen over the years with cmv seeming to love ex Britain's got talent losers or lookalikes their main offering which is not what you expect. The shops were ok but the staffs attitude and service were very poor. In summary, every thing was average..except dining experience. Read Less
19 Helpful Votes
Sail Date: April 2016
Cruise to Iceland on Magellan. As usual really enjoyed it and met some very nice people on board. Sadly there were the usual moaners, mostly about the food. If I have any criticism personally, it might have been slightly over salted for ... Read More
Cruise to Iceland on Magellan. As usual really enjoyed it and met some very nice people on board. Sadly there were the usual moaners, mostly about the food. If I have any criticism personally, it might have been slightly over salted for some people's tastes, but I found it just perfect. My cabin was large and roomy, best showers of any ship I have been on and I have been on quite a few. All kept spotless by lovely cheery staff smiling and chatting even though they seem to do very long shifts. The weather was very rough but you don't go to Iceland for 30 degree heat and a suntan. Although some passengers never cease to amaze me as one woman thought she could be out on deck sunning herself and the brochure was misleading showing blue skies! The lectures were very good being varied and entitled living on Scottish Lighthouses, Van Gogh Sunflowers and The Aurora Borialis, saw a great film as well - Bridge of Spies. The scenery was spectacular and unfortunately a bad trip for quite a few passengers who were airlifted off the ship and ambulances waiting at quayside to take them to Hospital, however this was quite thrilling to watch for the rest of us and I hope all are well on the road to recovery by now. Going back to other reviewers moaning about the food, I'd like to know what they eat at home or in UK restaurants. There was always a choice of 4 to 5 starters, two soups, two salads, 4 to 5 main courses, 3 to 4 desserts, cheese and biscuits and coffee or tea to finish. The soups may have been on the thin side, however if you can manage 5 courses stating with a hearty lentil and bacon, then you are doing well. Choices included venison, halibut, lemon sole, ginger chicken, the pistachio ice cream was fabulous. Bear in mind this is a very reasonably priced cruise, you can't expect the same as Crystal or Seaborne. Go with that in mind and you will have a great time. Read Less
1 Helpful Vote
Sail Date: June 2015
I sailed on the Magellan from Tilbury on 4th June for a short cruise to Amsterdam and Antwerp. I am a nervous driver so impressed at the ease of driving to port from my home in Rugby (M1,M25, short bit of A13, short bit of dual ... Read More
I sailed on the Magellan from Tilbury on 4th June for a short cruise to Amsterdam and Antwerp. I am a nervous driver so impressed at the ease of driving to port from my home in Rugby (M1,M25, short bit of A13, short bit of dual carriageway and then ship is in front of you - easy peasy! Dropped suitcase off shipside and then told I needed to drive about a mile back inland to park car in Tilbury Container Port. Friendly staff at car park (very secure) and soon on shuttle bus back to ship. Sailing time was 1600 - so impressed to have a boarding time of 1215 - in time for an included lunch - best calamari I've ever had. I love London Cruise Terminal - red brick building with stained glass windows - you half expect a film crew to be there filming an episode of Poirot set in the 1930s! Left Tilbury in gorgeous sunshine after a very thorough and reassuring lifeboat drill. Pleasant enough first evening meal in restaurant on first sitting. Average first night show in main 'theatre'. As other reviews have stated, slightly restricted viewing from pillars and perspex if you sit upstairs! Had very noisy night in cabin for first night - no idea why! Was fine for next two nights! Nice choice of breakfast as we turned round in Amsterdam - dedicated egg station is always good! Efficient disembarkation and enjoyable stay in the city - ship docks centrally! Have been there twice before on cruises so have done canal trips and zoo in the past. This time I opted to visit the Maritime Museum - excellent and easy walk from cruise terminal. One tip - Nemo is nearby - is free to climb to the roof garden for great panoramic views! Another tip - Dutch customs & immigration give you the full scale X-Ray, belts off etc departure experience. Don't expect to nip back on ship for a quick (included) meal and then back onshore - because you'll have to go through the whole rigmarole all over again! Show on second night was "Music from the Movies". Was really enjoyable. Much happier with my cabin (6002) for subsequent nights - a twin reserved for single use at a good price - and no further noise! Ship couldn't have docked any more centrally in Antwerp - short stroll to the cathedral and other historic sights. Saddened to see some very negative comments posted online about this particular cruise. This cruise had some problems with toilets on certain decks. CMV gave affected passengers a generous on-board credit. In summary: 1) Great parking (once I found it!). Friendly staff and brand new Ensign bus ready to take me to the ship via fascinating tour of Tilbury Port. 2) Loved the opportunity to board early at 1215 for a 1600 departure - time for an included lunch - and the calamari was the best I've ever had! 3) Efficient and friendly boarding, Done by Entertainment Staff as per my previous Marco Polo experience. 4) Nice historic terminal - loved the stained glass windows 5) Generously sized twin cabin for solo use 6) The "Music from the Movies" show on second night was excellent. 7) Cabin kept immaculate by Olena, my cabin stewardess - never had my pyjamas folded so neatly! 8) Friendly table drinks service from Toma Andriana in Hampton's Bar. 7) Mega-efficient disembarkation - ship cleared by customs and immigration at 0708 and I was back in my car by 0730 - brilliant! And home in Rugby (108 miles away) two hours later after painless journey on empty A13/M25/M1! I had a great cruise and passed on my comments (some positive, some negative) to CMV Customer Services directly rather than having a public rant on the internet (like this site) first. Was nice to get a written reply to my concerns. Have no hesitation in booking again! Read Less
6 Helpful Votes
Sail Date: April 2015
As the eternal optimist, there were so many negative reviews about Magellan, that even I was getting downhearted. As usual I should have trusted my own instincts. I cruised on Discovery last summer enjoying it thoroughly, so booked ... Read More
As the eternal optimist, there were so many negative reviews about Magellan, that even I was getting downhearted. As usual I should have trusted my own instincts. I cruised on Discovery last summer enjoying it thoroughly, so booked Magellan when it came online. Boarding at Dundee, I arrived at the appointed time and was on the boat in less than 10 minutes. My cabin was huge, nice big shower with piping hot water and comfy bed. The only niggle with my cabin was (and I think all ships are the same) the hair dryer was rubbish and the plug slightly too far from the mirror, so there were some contortions going on. Food - I was pleasantly surprised, much better than I expected for the very reasonable price, and seemed to get even better towards the end of the week, but I quickly learned to eat in the main dining rooms as the Raffles Buffet was a complete free for all and rarely could you get a seat in it. The ship has an unusual layout with the galley in the middle meaning that you sometimes had to go up a floor and down a floor to get to where you wish, but you are on holiday, how quickly to you need to get anywhere? Cabaret is not my thing, I have never enjoyed it. Friends dragged me to the ABBA night, but as ever I just find it really cheesy - the quizzes were quite fun, the speaker good and I went on some great excursions. Richard did some Victoria Wood Songs and that was fantastic - laughed till I cried. The weather was good and scenery fabulous. I think cruise and maritime are still feeling their way with this new to them ship, at times there seemed to be a lot of staff hanging about doing nothing, then at the busy times,in the bars before meals - one or two people would be going like the clappers, perhaps they will sort out some of the niggles as she is now in dry dock for 45 days - I am back on board in August sailing to the Baltic, will report again then. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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