111 Cruise & Maritime Voyages Magellan Senior Cruise Reviews

We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite ... Read More
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite charming with teak decks and some quirky features. It’s difficult to fault the staff who work extremely hard and are almost all polite, friendly and helpful. The exception are the reception staff who, apart from one individual, were unhelpful and abrupt. They seem to need more training in customer service. This was a very staid and generally fairly boring cruise. The customers are on the whole very elderly, and, on the round British cruise, almost all British. The activities are limited and I found them uninspiring. Bad lectures, boring games and quizzes. The performers for the evening show work very hard but the staging leaves a lot to be desired and sound system is poor and flattens the voices of the singers. Take several good books or something to do for the lengthy periods at sea. The food - what can I say- two weeks of very boring and mostly bland food. I’m a vegetarian and the options are v limited. For example, spinach and pasta swamped in bechamel served with chips. I eat fish - but served with relentless monotony with sliced boiled potatoes and carrots. Two weeks of the same meal :(. Meat eaters complained of tough, leathery meat and we were often served luke warm or cold food. We had a booked table in the evenings but ate buffet meals breakfast and lunch. These are better but cafes often v overcrowded and no seats. There’s always bread and butter puddling and custard at lunch time and warm scones for tea. But a buffet salad for a vegetarian - chopped onions, tomatoes, cucumber, olives and cold Brussels sprouts every single day. A couple of slices of cheese. I was desperate for fresh food and leafy veg. Excursions are well organised but expensive. And not very adventurous. If you don’t book an excursion, some ports, Cork for example, mean lengthy complementary bus transfers to get into the city; Lerwick is a short walk from the dock; Kirkwall has a v efficient free bus. Mull was a tender, but v lengthy waits to get onto one if you wanted to go ashore because passengers on excursions take priority. Honfleur a shuttle bus but v close; Bristol a long way from the port, Dublin 30 minutes in shuttle but easy to do; didn’t go into Belfast but it was also a shuttle similar to Dublin. Read Less
Sail Date August 2019
Lots of hours of boredom. The ship is very old and has "out of service" signs in several services and machines. Entertainig activities are unatended "meetings" mostly and the shows are quite poor and focused on old ... Read More
Lots of hours of boredom. The ship is very old and has "out of service" signs in several services and machines. Entertainig activities are unatended "meetings" mostly and the shows are quite poor and focused on old people. Even Games room has no games but puzzles. Food quality is under the expectations for a cruise and it is unavailable from 8.30 p.m. to 6.30 a.m., in addition to pauses between meals, and the buffet (only place where you can get 2 of the 4 meals in the day) is too small to have seats for all passengers, so it is crowded and uncomfortable. Sound isolation in cabins is almost inexistent and air conditioner makes a consant and annoying noise that could not be fixed for the ship staff (they simply said there was not a solution for that). Worst think: Tender disembarkation system is terrible and makes you loose 2-4 hours in any port where it was necessary to use them (about half of the total). We had to wait 6 hours in Flam and 4 hours in Kirkwall, for example. Tenders are too old, had malfunctions that increased the delays and spelled diesel fumes over the passengers. The worst cruise I have ever been. Read Less
Sail Date July 2019
Chose this because of the attractive itinerary, plus the convenience of sailing from UK port with no flights involved. As seasoned cruisers for many years ( principally with Thomson / Marella and NCL) we tried CMV for the first time ... Read More
Chose this because of the attractive itinerary, plus the convenience of sailing from UK port with no flights involved. As seasoned cruisers for many years ( principally with Thomson / Marella and NCL) we tried CMV for the first time this year. I will start with the positives:- There is a good staff to passenger ratio, and we found the service was good across all departments. The cabin (6131) was spacious and clean, and well serviced by our cabin steward on a daily basis. The food was of an acceptable quality, and well presented, and served hot. The itinerary was good, with adequate time ashore in each venue. The DISembarcation at Liverpool was very speedy, and we were on the train home in little more than an hour after disembarcation commenced. Now for the negative points. We attended the cruise terminal at Exactly the time given by CMV, Only to find that RED label had already been boarded 1/2 hour earlier, which resulted in some delay to us boarding. The boarding process struck us as being very poorly organised. The dining allocation in the Kensington restaurant, (we opted for the smaller table) was bench seats either side of the table ( 3 people each side) which was very cramped and uncomfortable. We both made the observation that this seating would be more appropriate in a Wetherspoons Pub! On the 2 venues that required tender service the wait was unacceptably long ( 3hrs. in the Scilly Isles, and one and a 1/2 hrs at Guernsey ) This obviously had a detrimental effect on our time ashore. There is considerable room for improvement here. The evening entertainment in the main show lounge was very poor by cruise ship standards. The last evening on board was a "formal" night where passengers dressed for the occasion for the advertised "Gala Dinner" This was quite a damp squib---- The only thing "Gala" about it was the baked alaska dessert. This is not what we are used to on other cruise lines in the same price bracket. To sum up, if you are looking for a no frills cruise from a uk port with no flying involved, then go for it, but there are better deals out there with other companies. Read Less
Sail Date July 2019
We were a group of six friends on the Scottish Isles 8 night cruise from Newcastle finishing somewhat bizarrely in Liverpool. Embarkation was extremely fast and painless. We are gold members and have priority boarding but everyone was ... Read More
We were a group of six friends on the Scottish Isles 8 night cruise from Newcastle finishing somewhat bizarrely in Liverpool. Embarkation was extremely fast and painless. We are gold members and have priority boarding but everyone was boarded quickly. As soon as the car pulled up our luggage was taken and we never saw it again until it was in our cabin. We have been on 4or 5 CMV cruises and enjoyed them all but predominantly on some of the fleets older ships. Whilst the Magellan is not new it is in good condition very quiet and stable. We were upgraded to a superior inner room so didn’t have to row on this trip(we always choose the voyager guarantee and have never failed to get a decent cabin. The food was very good even if the portions weren’t huge but after 5courses I had had enough. We all had a drinks and tip package which I thought was exceptional value. The house wines were ok and all the usual branded spirits available though it seemed odd to me that some coffees were chargeable. We tended to use the main dining room for dinner/ lunch and the bistro for breakfast. We tried the main restaurant for breakfast but the service was too slow for us. The entertainment does seem a bit like a lot of singing and dancing but in different costumes each night but it was light and reasonably proficient We had a comedian for two nights who was OK. He clearly had been doing cruise ships for some time and his material showed this. We weren’t onboard much during the day so didn’t take advantage of the other activities onboard. We won the quiz on the first night but quit while we were ahead. First port was Dundee where we saw a quite a large exchange of passengers. Weather was good so we strolled ashore visited the Discovery and the new V&A (great outside but much wasted space inside) but an enjoyable hour and a half. We also visited Broughty Ferry Castle which was worth a visit. Next stop was Shetland where the weather was a bit wet but we still managed a significant Lerwick town trail walk which now includes Jimmy Peres’s House from the Shetland TV series. Next stop was the Faroes where we had a 35 minute shuttle bus ride to Torshaven which was interesting in itself. We enjoyed another walk around the town looking at some of the older properties with their distinctive grass roofs. An enjoyable day out. Orkney was our next stop in cloudy weather. We have been to Orkney a couple of times so dint see the need to visit scara brae which we would have if it had been our first visit. We were fortunate to witness what seemed the wedding of the year at the cathedral. We also witnessed the “ blackening” of another engaged couple which seemed to involve sitting in the back of an open truck which friends covered in molasses, gunge etc roaring around the town making a lot of noise. The poor groom to be was cling filmed to a stone cross in the churchyard but was freed before the wedding party arrived. A beautiful day and we arrived in sunny Skye to be tendered ashore to meet up with our prearranged tour bus. This was a private tour (sky mini bus tours)for the six of us (£42 each ) and it was really excellent. The beautiful weather helped as did the two knowledgeable locals who did the driving and guiding. We stopped at all the usual sights some of which were quite busy it being a Sunday and having excellent weather. We had a lovely lunch in an old hunting lodge called Flodigarry House which also had Flora McDonald's house in the grounds. The bus dropped off at the docks for our tender. - an excellent all day trip. Next stop Belfast in mixed weather. Here we enjoyed the hop on hop off bus (we negotiated £50 for six old fogies!). We did the full tour then got off at the Titanic exhibition which was excellent. That took a couple of hours but I really enjoyed it as it was a lot to do with the history of Belfast rather than just the sinking and subsequent recovery of the ship. It even included a mini Disney like shipyard ride. On the bus watch out for low hanging branches as my pal had his glasses and heating aid knocked off!!! Then on to Liverpool. Disembarkation was not so smooth due to not using the Ships tannoy to tell you what was happening ( it could be that as we were docked the ship was not allowed to so not to disturb the locals) it meant passengers were constantly querying why they couldn't leave the ship, pa better presence with better communication would have sorted it. There were some anxious passengers needing to catch a train/coach who were left in the dark. A very enjoyable cruise with excellent food and service - pity about the weather!!! Read Less
Sail Date July 2019
Actually chose this cruise due to an engine failure on one we booked. Interesting ports around the Uk where few other ships go. Though this is an old ship from Carnival, it was well maintained and clean. Had an inside cabin on deck seven, ... Read More
Actually chose this cruise due to an engine failure on one we booked. Interesting ports around the Uk where few other ships go. Though this is an old ship from Carnival, it was well maintained and clean. Had an inside cabin on deck seven, and was larger than those on Crystal! Food was surprisingly good, especially the dinners in the restaurants. Restaurants were also open for breakfast and lunch and were expertly staffed. Great place to go if one wants to beat the crowds at the main buffet. Drinks were well priced, and did not include a tip. One could actually get a pint of larger (German) for 3 pounds 60 pence! Tours were also top notch. Payment for these were from 40-70 pounds. Only problem I had was with the crew members that were not involved with the passengers (stewards-wait staff, etc) Many could not understand English-tough to communicate with. Read Less
Sail Date June 2019
I chose this cruise as it gave us five full days in Iceland among other ports of call. Iceland was fantastic, as were Shetland and Faroe Islands. Nothing happening in Invergordon, so best to take a tour from there. I knew the CMV ... Read More
I chose this cruise as it gave us five full days in Iceland among other ports of call. Iceland was fantastic, as were Shetland and Faroe Islands. Nothing happening in Invergordon, so best to take a tour from there. I knew the CMV Magellan was an older ship, only rated 3.5, so I didn't have high expectations. However, although the ship looks rather dated, the cabins were clean and functional and the meals at the restaurants were good - only average at the buffet. Where the cruise really fell down was the lack of organisation and planning for the activities. Most activities were a non-event, but listed every day in the program as an "unhosted" timed activity, e.g. Knit & Natter, Library, table tennis. Other activities were scheduled inappropriately, eg "Chance to Dance" - on twice nightly (not live music though) - both scheduled while passengers were either at the Show or at dinner! One night there was a display of the Chef's food presentation skills at 10.15 pm, when 2nd sitting guests were just leaving dinner. Why would they want more food and why would 1st sitting guests want a second dinner? There was also a dress up "School Disco" scheduled for 10.30 pm at night. The average age of the passengers was about 80!! The activities themselves were described by one fellow passenger as more attuned to occupational therapy activities in a Nursing Home. I couldn't agree more. They were insulting and very uninspiring. The restaurants were quite good, but staff couldn't organise seating. Many tables of eight only had two or four people on them, despite wanting a full table. It wasn't good enough to book seating six months prior. The nightly Entertainment Shows were mediocre. Although many individual staff were quite friendly, the majority of staff and entertainers seemed unhappy in their jobs. Also, I would not recommend booking a "Guaranteed Ocean View" cabin. We were allocated one right in the bow of the ship, with a porthole! We ended up having to pay about 900GBP to upgrade to a mid ship cabin with a proper window. I can only recommend you not to book this cruise line. Another passenger said he'd travelled on CMV's Vasco de Gama and it was even worse than the Magellan. Steer clear and choose another ship that knows how to provide passengers with a good holiday. Read Less
Sail Date June 2019
This was our first, but hopefully not our only, cruise so we have nothing to compare against. As first-timers I will say one thing firstly: the instructions given each day were a great help and all the things I worry about (not knowing ... Read More
This was our first, but hopefully not our only, cruise so we have nothing to compare against. As first-timers I will say one thing firstly: the instructions given each day were a great help and all the things I worry about (not knowing where to go or what to do) turned out to be nothing to worry about at all. Your hands are well and truly held to ensure you know where you need to be and when. Embarkation was very quick (20 minutes from drop-off outside Newcastle Passenger Terminal to being in our cabin). The cabin was 4119 and was more than adequate for our needs. The ship has a slightly dated feel to it but is clean and bright. Large bars and public areas meant even at the busiest times it didn't feel cramped. We stuck to the Bistro (buffet) and the "Speciality Restaurants" as we're not formal-wear people. The food was flawlessly good. The "Speciality Restaurants" are really "pop-up restaurants" requiring reservations within part of the Bistro's area. The service and food there was absolutely wonderful. The arrival into ports was handled well and it was far easier to walk on/off than I'd expected. We had one anchor port on the itinerary (Lerwick) but they managed to dock in the end so can't speak to how good/bad the tender process is. The main issue was due to our fellow passengers (of a certain age and thus of a certain speed!) which did mean we took to walking out rather than wait for shuttle buses which would take forever to board or get off. We went on two excursions (Jewels of the North in Akureyi and Loch Ness in Invergordon) both of which were well-organised though suffered from similar "speed" issues as the getting on and off the ship did! We went to a few shows, activities and lectures. The shows were extremely well done and the show area is spacious with comfortable seating (lots of leg room which is very important to me!). The activities (quizzes, "gameshows") were amusing enough though we avoided the Knit and Natter due to concerns we might get too over-excited ;) (In all seriousness there was plenty to do for all personalities!). The lectures... weren't so good. One of the speaker's lectures were so full of errors I was able to spot them and I wasn't an expert on their subjects. The other had blurry photos and film which seemed pointless given the lack of quality. Service was great in parts (the restaurants), okay in others (we had a few mix-ups happen around our welcome package which were eventually sorted and refunds arranged without us asking so all was well) and bad, for the most part, in bars. Even if just 6 tables were in use out of the 40 or so available in a bar, you'd be lucky to get successfully served once every 60 minutes. Needless to say this meant we never woke up with a hangover! I'd hold special praise for our room steward and her colleagues on our deck. They were not just always polite when we passed them in the corridor but remembered us and engaged us in personal greetings. Our room was kept immaculately throughout our trip. Overall the positives far outweighed the negatives and we had a really enjoyable two weeks. We'll certainly be cruising again and CMV will at least get consideration when we come to planning our next trip. Read Less
Sail Date June 2019
This is our 5th cruise, the 3rd on the Magellan. We were sent tickets and purple luggage labels, booked for parking at Newcastle. Boarding turned out to be horrendous, something went seriously wrong which CMV blamed on the Port Authority. ... Read More
This is our 5th cruise, the 3rd on the Magellan. We were sent tickets and purple luggage labels, booked for parking at Newcastle. Boarding turned out to be horrendous, something went seriously wrong which CMV blamed on the Port Authority. Eventually on board cabin 5193, right on the stern, deck 5, Baltic. All went well until 2-am, woke up by horrendous noise, props and bearings, followed by every imaginable noise a ship could make at one hour intervals. Phoned reception followed by visit to reception. Asked for change of cabin, refused at that time, was offered a temporary inside 4 berth cabin for the night, we refused that on the grounds we might have to stay there, so no sleep that night. Docking was even worse, continuous noise early morning docked at Dundee, we packed our bags. Visited reception for change of cabin, no can do until boarding has completed. Phoned local Dundee Taxi company for price back to Newcastle, they text me back £350. Waited and waited for info. Eventually told reception that unless we receive a like for like cabin before departure we will leave the ship and CMV can pay for taxi back to Newcastle. This seemed to do the trick and we were offered suitable like for like cabin on the same deck. Sorted and we thanked the staff involved. Day 2 was the start of our cruise, we can put all that happened behind us. New Cabin good, very clean, coffee and tea making facilities in all cabins which is a great bonus, lovely male Steward who was attentive throughout. As a rule we always try and give the Cabin Stewards a break, so making up room does not have to be every day, they are always there if you need them. Food as always very good, we never use the restaurants, that is our choice, we prefer to use the Bistro on deck 10, purely for choice and we can pick our time to eat. Always something there for everyone. Plenty to do and see on the ship on sail days or just relax and socialise. Noticed sick bags out at Dundee and at various other times although the sea was never rough, slight bobbing but gentle all the same. Unusual for us we decided to book shore excursions, we normally do our own thing, but as we had to book Russian excursions we thought what the hell. Actual excursions well organised and a good variety, (very good description of actual excursions so you know what you are letting yourself in for). Excursions are good value for money. All excursions start with a coach journey, this is where we noticed an abnormal amount of coughing. A lot of passengers were complaining of a sore throat. Further into the cruise the problem seemed to get worse, more people coughing, the general consensus was the air conditioning. Up to now we were not affected. We arrived at St Petersburg and disembarked for our excursion, half day at the Hermitage. This is a busy excursion and nonstop once you are in the venue. Two of our party went missing and were found outside, they did not seem well and said they needed air. Back on the ship by afternoon my Wife complained of a sore throat. As seasoned cruiser's we take every kind of medication just in case, so after taking this my Wife settled a bit and it was "carry on cruising". The second day in St Petersburg we were at the Yusipov palace and Waterways. This was a fabulous excursion for anyone going to St Petersburg. However it was marred by increased coughing, by the time we were back on ship it was noticeably worse among the passengers. Also we noticed passengers walking around with cannulas attached. My Wife's condition worsened throughout the day and evening, our own meds were not working. My Wife does suffer from COPD following Lung Cancer three years before. We always visit our G.P. before cruising for "Fit to travel purposes". By late evening things were that bad we had to visit the dreaded Medical Centre (no one wants to end up here). Upon initial assessment my Wife was immediately put on an I.V. Drip with Anti-Biotics (one hour) followed the next morning by another one hour I.V. drip with anti-biotics and face mask nebuliser. This was followed by two further treatments lasting one hour each. Various tests were carried out via a blood test. All tests proved negative. Diagnosis Pneumonia / Chest infection. Whilst these treatments were taking place a lot of other passengers were receiving the same treatment for the same problem, one elderly lady was very bad. This was a very busy Medical Centre. I have to say the care and treatment was first class. Eventually my Wife was discharged, however we were confined to Ship at Stockholm and no arranged Excursion at Alborg (we had a gentle walk here although limited). Elsewhere on the ship this was becoming an epidemic with coughing from every quarter so much so we spent a lot of time in our cabin to avoid the problem. The worse part was in the theatre where you could hardly hear the guest speaker for coughing all around. As far as I know and saw, one chap was airlifted off by Helicopter, he was being treated while my Wife had her last treatment, one person left at Stockholm for emergency operation. We heard of one being left at Russia and one at Alborg. Talking to a passenger (coughing became a talking point) a maintenance team turned up at her cabin to fix the bathroom door, (no problem known to her) however miraculously the door repair yielded a new shower head??? Make of that what you will. By the time we left Alborg my Wife was feeling better, albeit she still had a very sore throat which we treated with hot honey drinks. I have to ask the question. What was lurking aboard the Magellan? I have never known a problem like this on all our other cruises and it was quite worrying. Disembarkation, we were sent two light blue luggage labels the evening before. We came on with purple and guessed this was because of cabin change, light blue also denoted SAGA cruisers. Back to reception and after explanation we were given purple luggage labels (remember the car park), so on the day we disembarked with all the other purples, only to find we were an hour late and that service had ended. We were told we should have had lime green labels (yep I am still working on that one). However CMV were very good and we had a coach and escort back to the car park. Now I said earlier the "dreaded Medical Centre". The final bill for this was £4600.00. Now we have insurance but as with all insurances there ARE RESTRICTIONS AND RIDERS, one of our restrictions is COPD. As the diagnosis was Chest Infection Primary and COPD as secondary we are hoping the insurance passed the treatment as we were allowed to disembark. DO NOT CRUISE WITHOUT FULL INSURANCE. My Wife has visited our G.P. and further blood tests have been taken. She is still unwell and is being monitored. I would like to say that this was a good cruise, but the health issue has left us with no memorable thoughts. Of course the staff were brilliant as always, they all work very hard to please you. Will we cruise again? We have a cruise booked next year on the Marco Polo, but seriously after experiencing what we have just gone through........................... Read Less
Sail Date May 2019
We chose this cruise because we, a usa couple, had a land-trip scheduled near puntarenas costa rica starting jan. 21, and found this cmv ship from cozumel-to-puntarenas would disembark there that day, after cruising the panama canal, and ... Read More
We chose this cruise because we, a usa couple, had a land-trip scheduled near puntarenas costa rica starting jan. 21, and found this cmv ship from cozumel-to-puntarenas would disembark there that day, after cruising the panama canal, and stopping at central american countries we've always wanted to visit: belize, roatan, cartagena, nicaragua, & colon (we'd only already seen limon costa rica). Ship & cabin: nice, clean, fairly well laid out. About the same as celebrity, costa & princess ships we've been on. Room comfortable enough, with desk, chair, bed-lights, etc. Tv was lacking any variety of options, but we didn't cruise to watch tv. Ac worked well. And we got the cabin upgrade that we were told we would get as part of a special package we bought (for gratuities-paid-in-advance). It also included a bottle of wine, although we had to remind them of that many times before they finally brought it to us. cons: immigration processing was very disorganized & frustrating. All passengers had to just sit in a theater seat doing nothing until they called your row, and wait hours while they processed each individual, one by one; a super inefficient, boring process. Then later they topped that by doing the longest lifejacket safety session ever, having everyone again sitting in wait a long time in the theater, then slowly hearing all the safety protocols, repeated in several languages, and then when it seemed over, they had us walk out on deck and have to just stand, silently in place in our lifejackets for about 20 minutes longer, with no information being conveyed, until they said ok to go back to our cabins. Also, i could never find an empty lounge chair or comfortable seat by the pools, and the upper deck had no covered/shaded seating at all! There was no decent place for the popular yoga class: held in the hot sun & strong winds on the top deck. Fitness rm was always too hot, had no views, and cardio-equip had no individual tv consoles to watch, and the room lacked space for floor exercises out of the foot-paths. entertainment/activities: the big shows were excellent. But the comic they had on 2 nights was bad and got almost no laughs. No opportunity for us to listen to a live-music dance band before or after dinner. A couple bar-lounges had a super boring piano player, or cello-violin duo, but no fun dance music or any classic-rock bands). there were some trivia-type activities on-board, but not much else. Not even any free hands-on learning to fold napkins or towels. The dance classes were disorganized (like most activities), often didn't happen at time or place scheduled, and held in a walkway next to the smoking section, so not a good space to do a dance class and we had to breath horrible smoke! the lectures were also not as described, and often didn't occur as scheduled, and a couple of the shore excursion lecturers were very inarticulate...could barely speak english. Dining: we usually love buffets (vs fancy dining rm), but the buffet was quite limited vs other cruises we've been on. Only 1 cooked veggie dish, the same every day-- a mix of carrots, corn, peas, green beans. Never salmon, halibut, or other popular grilled fish. And for meat, no carving station, or grill, or steaks; mostly traditional british dishes. also, no cookies, chocolates or ice cream ever offered. No soda-pop either, which was offered on other ship buffets. The fine-dining restaurant was so crowded & noisy, & slow service, that it ironically felt more relaxing & peaceful in the buffet! we went when there were not many people there, yet they sat everyone super-close together! and the food options were essentially the same in both places. Biggest disappointment was the last minute cancellations of two ports! belize especially i wanted to see and had pre-scheduled a snorkel-boat tour there, and it was cancelled due to lack of coordination (poor mgt) by cmv, re: london flight passengers arriving too late for ship to depart on original scheduled time from cozumel to belize. Also, they thought it might be unsafe to stop in nicaragua as planned, even though many passengers disagreed and would have preferred going there anyway, even if we were limited on which places there to visit. Cmv gave no compensation of any kind to passengers, who ended up visiting 2 fewer countries than planned & having 2 extra boring days at sea. Other cruise lines that similarly cancelled port stops compensated passengers. furthermore, the cmv booking agent told us when we booked by phone with her that we would get a $100 cabin credit. never got it! Overall, i would never cruise on cmv again, nor believe what they say. Read Less
Sail Date January 2019
Overall - The food on this ship was shocking. Typically it was to a standard I wouldn’t accept if I was cooking at home. On the plus side, nobody I knew gained weight from eating on the cruise. Deserts were limited and when ... Read More
Overall - The food on this ship was shocking. Typically it was to a standard I wouldn’t accept if I was cooking at home. On the plus side, nobody I knew gained weight from eating on the cruise. Deserts were limited and when available, nothing to write home about! - The only drinks available were water, tea or coffee. Some juices were available with breakfast - Waiters at breakfast and lunch were of Indian extraction and had very poor command of English, leading to poor service. - The entertainment was very 'Carry On', as though people's taste hadn't progressed in 60 years. It was often offensive on many levels. - I tried lodging a complaint after the cruise but none of the e-mail addresses for communication were working. All my e-mails bounced back and the help line is only for pre-cruise communication. They only communicate with people before a cruise. - My mother is an active 82 and she had been looking forward to this cruise. There are few pleasures in life when you are senior but food is one of them. Breakfast My mother (who is 82 and has blurred vision and poor hearing) would attend breakfast sitting at the Kensington Restaurant. The canteen on deck 10 was too much busy for her. She is careful not to trip and fall. 1. The eggs when requested were typically served hard when boiled (with a black ring about the yoke) or the omelette included ingredients, such as peppers, not requested. 2. The porridge was closer to concrete than pre-soaked oats. My mother eats porridge regularly and is not convinced that the raw material was, in fact, oats. She believed it to be some type of gruel. On one occasion an attempt was made to ‘top’ the offering with canned fruit cocktail. 3. The fruit ‘compote’ offered was actually canned fruit cocktail. 4. None of the pastries offered in any restaurant were freshly baked. 5. Accessing fresh drinking water was an issue in the Kensington. Water had to be requested and then was served luke warm. I don’t drink tea or coffee. The reluctance to put a jug of water on the table at all meals was not appreciated. 6. Juice was removed from the ‘bistro’ after breakfast and so for all other meals, water was the only beverage available to me. Most of the staff in the Kensington restaurant during breakfast / lunch have poor little English. Explaining to them that when ‘fruit compote’ was ordered, the guest didn’t expect what arrived, was an unnecessary burden. Indeed attempting to explain a problem was often likely to yield no benefit and cause further frustration to everybody involved. Lunch Again, my mother sought to have lunch, as much as possible, in the Kensington. If the quality of the food on offer was not good enough for her to contemplate eating, she found herself hunting for a meal on deck 10. In general, the hot meals served in the ‘bistro’ were of canteen quality – over cooked, lacking in flavour, stodgy and closer to the kind of food served at a busy truck stop or in a good café frequented by builders. A number of times, because of entertainment and excursion commitments, my mother was unable to lunch in the Kensington and so attempted to lunch in the bistro. However, the only food offered when she attended late was pizza, not food she has ever chosen to eat before this trip. While younger people with a different digestive system might welcome pizza, it is not suitable for an older person, who needs to ingest as little processed food as possible. Based on the demographic make up of the ship, why is pizza offered as the only food to bridge the lunch / dinner gap? Surely it is for the convenience of the kitchen than the comfort of a group who mostly senior citizens. Even an omelette, while also part of the breakfast menu, would be a soft, nutritious and freshly prepared food. For a lady of almost 82 to find herself moving from restaurant to canteen, seeking food, when she has paid so much for the service, is unsatisfactory. On the day of the BBQ, I was looking forward to, what should have been a good meal for her mother. This was a pool side event on Deck 10. Unfortunately, because the management were busy ‘upselling cocktails’, many guests who had been off the ship on excursions, were unable to find seating to enjoy this meal. The chaos of people hunting for chairs and tables as well as the noise generated by the team tangoing with cocktail shakers, detracted from what should have been an enjoyable occasion. The meat and vegetables on this occasion were satisfactory. Some more dry madeira cakes with various flavours were also presented. Indeed, ladies who were experience bakers offered their opinions on why the fruit fell to the bottom in one of the deserts. Dinner On the third day of cruising, when the new group of British guests boarded, a manager inquired at our table (Waldorf, 31 on the first sitting) if we were satisfied with the food. This was the first full day for the British guests to be on board and there was a marked improvement on the food offered in the restaurants on that particular day. I explained to the manager that, while the food that particular evening was adequate, the quality, on the whole, was not satisfactory. I noted that the potatoes offered in the bistro were overcooked so that they were unrecognisable. Other Irish guests had also wondered about potatoes served in the bistro that day. While I thought they were just boiled to mush, many agreed they were from a box. The people at the table were introduced to a cook and he listened to our concerns. When I discussed the quality of the food with the cook at the outset, he asked what could be improven upon. Not having any professional cooking qualifications, I was not in a position to advise the gentleman. I encountered that cook during the trip, but was never in a position to agree that the quality had improven on the whole. Often cheese or a cream sauce was put onto an element of the meal, for no apparent reason. It was assumed by the guests that this was to disguise something. Occasionally items appeared on the dinner menu that caused comment and guests to dare each other – the most amusing being Marmite Soup Henry IV. There was also a salad that was described as ‘greens with potatoes, turnip and carrots’. Most of the deserts offered both in the bistro and in the restaurants were not made on board and were very industrial. Frequently we would see a cheesecake with a pastry base or a variety of very dry madeira-based cakes (with pieces of quince and various other additions, in an effort to create flavour). Brownies were served in the bistro on the day when the British guests boarded and were never seen again. Toward the end of the trip ‘Chocolate afternoon tea’ was provided in the bistro. It appeared that the deserts missing throughout the trip had materialized in one fell swoop. Pretty looking deserts could be purchased in the coffee-shop next to ‘Sinatra Bar’ on deck 9 throughout the trip. However, I believed that we had paid for the food and were not about to pay more. Indeed, I learned that people who did pay more for the ‘surf and turf’ dinner, did not receive a satisfactory meal either. On the last night of the cruise, a ‘feast’ was held at 11 pm. Guests were invited to photograph this, including the ice sculptures and displays with company logo’s nearby. While the food was pleasant, it seems a poor idea to offer such a meal to people, mostly in advance years, at that time of night. Certainly, some elements of the ‘feast’ including the salmon and chocolate cakes could have been served earlier in the day to facilitate the guests. The infrequent presentation of food of an adequate quality demonstrated that the staff could perform but less for the benefit of the guests and more to make an impression worthy of photographs. It appears to me that strange menu choices, coupled with poor ingredients and limited skill resulted in the low-quality food offered on the Magellan. Strong flavours were routinely used rather than light subtle, natural flavours of the food. Occasionally effort would be expended to create a ‘display’ (such as the chocolate tea, Feast or the BBQ) but these served to highlight the poor quality of food offered on the other occasions. When discussing the food with guests, many people, including our clients, agreed that they could and did, cook better at home themselves. For many people food can be a pleasure but during this cruise, no meal was enjoyed to any degree because of the food served. It was nutrition with without the pleasure that food can bring. No meal included anything new or inventive. There was no culinary excitement but apprehension before each meal. There was no place on the comment card, provided at the end of the journey to outline issues with food, specifically and in details. The politeness and competence of the hotel management and captain were queried, in detail. It must be noted that hygiene on the ship was to a very high standard. However, poor nutrition can also leave an elderly person vulnerable to infection and this needs to be considered, particularly given the demographic of the ship. Read Less
Sail Date October 2018
Chose because buy1 get 1 free. Ship was comfortable with nice lounges excellent crew, waiters lovely, housemaid lovely, captain joined in with everyone. But boy oh boy do not stay on deck 7. We were in cabin 7138 inside. Cruise was ... Read More
Chose because buy1 get 1 free. Ship was comfortable with nice lounges excellent crew, waiters lovely, housemaid lovely, captain joined in with everyone. But boy oh boy do not stay on deck 7. We were in cabin 7138 inside. Cruise was 16 nights and we never slept once in that time. Noise was horrendous from restaurant deck 8 above us, they worked all night dragging furniture, trolleys and Lord nos what else, complained to reception and was offered ear plugs. Ha Ha. In bad seas the ship sounded like she was going to crack up, cables inside the walls were crashing around all night, further down the deck people said it sounded like nails being hammered into the walls. We will never ever travel with this company or on this ship again. Have done many cruises and have never experienced this before. To be positive about something, shore excursions were fantastic, we saw some truly beautiful places. Dining was lovely, entertainment was good, lecturers we're informative Read Less
Sail Date September 2018
Our intention - my wife and I - was to cruise leisurely on a ship which was neither very large (ocean going) nor very small (such as on a river cruise), to visit places we had never been to, and where we would otherwise never have ... Read More
Our intention - my wife and I - was to cruise leisurely on a ship which was neither very large (ocean going) nor very small (such as on a river cruise), to visit places we had never been to, and where we would otherwise never have visited. We had excellent food, prepared to a very high standard served by (mostly foreign, but English speaking) waiting staff who were polite, and convivial at all times, with 5 course (plus tea or coffee) evening dinners. We were given a choice of dishes for all courses, and at the booking stage were given options for tables of 2,4,6 or 8, and 1st or 2nd sittings. AN ENORMOUS BENEFIT was the attention paid to my wife's dietary problems, as she has lactose intolerance and cannot eat onions. There was a meeting held soon after we sailed for all such passengers to discuss this, and the catering staff could not have been more accommodating. We had lifeboat drill early on the cruise, but fortunately this was not required to be put into practice! The ratio of crew to passengers was very satisfactory, and members of the crew spent much time cleaning handrails, etc., and there were many locations on board for hand-cleaning liquids to be used voluntarily. Staff also "stood by" at entrances to eating areas as a matter of course. We had a choice of excursions at all ports, but in all honesty the standard of local courier/guide did vary, but not sufficient to upset us. There were evening shows in the ship's theatre (which suffered greatly from "restricted view" columns), but we still enjoyed the presentations. Art and Craft demonstrations were available on most days, and lectures on relevant subjects - such as Peter the Great, Catherine the Great, the Romanovs and the Russian Revolutions - all added to our interest. The only drawback - sufficient to reduce a five star rating - was the sound from adjacent cabins. [Remember the joke about 4 houses in a terrace, and some one sneezes in No 1 and in No 4 some shouts "Bless You!" it was almost like that!] Again, fortunately, it didn't affect our sleeping (but it could have done!) THIS IS SOMETHING WHICH NEEDS TO BE ADDRESSED in my opinion. We were not alone in this attitude. But overall a very enjoyable cruise. Read Less
Sail Date May 2018
we left tilbury on the 31st March just back this morning. starting with the good cabin steward was great good drink selection friendly staff. boarding was fine got on quickly shown to our cabin which was very smelly of diesel and very ... Read More
we left tilbury on the 31st March just back this morning. starting with the good cabin steward was great good drink selection friendly staff. boarding was fine got on quickly shown to our cabin which was very smelly of diesel and very loud during the night didn't have a good night once. staff were friendly however could not understand English at all well and seem to just agree with you instead of helping you with your questions. when we arrived we decided I would like a drinks package lady told me 26 pound a day which I didn't think was bad however as I shared a cabin with my wife who don't drink and 2 kids I was told I need to buy us all a package even a alcohol one for my wife even though she don't drink so all in all with kids I was going to end up paying a extra 500 pound just for drinks for me as kids drink where free didn't make sense. on board entertainment was poor cruise director was rushing all over the place didnt give anyone time. captains dinner he wasn't even present at the waldorf restaurant. on to ports we where due in amsterdam Rotterdam Rouen St Peter's port Guernsey and Honfleur we only went 3 stops amsterdam Rotterdam and honfluer all others where cancelled so instead of going st Peter's port they took us to Portsmouth UK fantastic that was (not) they blamed it on bad weather however owing to strikes in France me and many others believe this was the cause. many where on the cruise just to visit st Peter's port so many angry people got offered 25% of there next cruise why would anyone book after this is beyond me. WIFI was the biggest joke you can buy Wi-Fi on board at a cost off £60 for 1 GB anyone who knows data usage can understand how much of a joke that is. It is a cruise for the over 80s only lots of wheelchairs and scooters over the place. After having many cruises with P and O in the past and now CMW I will be sticking with P and O you do get what you pay for Read Less
Sail Date April 2018
Wanted to see northern lights in Iceland but was way to expensive to stay in Iceland. Cruise was a cheaper and nicer way to travel plus saw faroes, shetlands, orkneys and London as a bonus. Traveled from Canada to Amsterdam to meet ... Read More
Wanted to see northern lights in Iceland but was way to expensive to stay in Iceland. Cruise was a cheaper and nicer way to travel plus saw faroes, shetlands, orkneys and London as a bonus. Traveled from Canada to Amsterdam to meet cruise. So... great ship for older people, very wheelchair and handicap assessable. Crew where constantly cleaning ship to prevent outbreaks which I came across on other cruises. Crew where very friendly and food was for the most part nice. ( would definitely recommend on ship restaurants to buffet.) Breakfast at buffet was not the best. Sausages ,bacon , eggs under cooked. Tea time was very enjoyable, Cons Not a lot of stores on ship, but my husband liked that. Planned on board events could have been better organized. Could not participate in some limited person art classes as people showed up super early and sign up list was ignored. Had some price problems with new drink package but was resolved. Disembarking was messy as it bottle necked at the one exit. Pros Older people... no kids. Rooms where nice and clean. Interesting events. Reasonable price trip. Read Less
Sail Date March 2018
This was our sixth cruise, one of the previous ships also belonged to CMV, the Astor. The Astor was a lovely ship with the right number of passengers. We soon realised that most passengers on the Magellan had chesty coughs and bad ... Read More
This was our sixth cruise, one of the previous ships also belonged to CMV, the Astor. The Astor was a lovely ship with the right number of passengers. We soon realised that most passengers on the Magellan had chesty coughs and bad colds, so we were furious that, after getting through the winter with just one cold, we fell for the bugs on this ship. Before embarking at Tilbury each passenger had to complete a health questionnaire. I don’t think people were entirely honest. Even on the excursion buses we were surrounded by unhealthy people so felt really uncomfortable. Our cabin was well appointed but the biggest problem was the air conditioning. Either it was too noisy or, on four occasions we had the smell of diesel oil. Just awful !! The same smell was evident in the lift area on Pacific deck 7. Because the air con was a problem we had to keep it shut meaning a stuffy air cabin. The Raffles Bistro restaurant was the worst food experience of any ship we had been on. There were too many people trying to eat there at popular meal times. If you could get near the food you could not find anywhere to sit. We ate in the Waldorf restaurant and the food and service were excellent. Staff around the ship were friendly and efficient and even tried to assist us with ingress of diesel in to our cabin. We booked this cruise at least six months in advance and paid full price for it. I think we can safely say that many of the passengers would not have paid the same ! On formal nights, for instance, people would turn up in T shirt and jeans when most of us would be in DJ. To add to the bad experience we have found out since getting home that this cruise is being advertised at Buy One and Get One Free ! This was a twelve day cruise and five of them were at sea. Too much ! The Scenic Reykjavik excursion was rediculous. Who wants to see a housing estate and a church that was closed ? The entertainment was good and the lectures were from experienced professionals. Having highlighted the good and the bad parts of this cruise we would not travel on the Magellan again, and especially out of Tilbury which was a logistical nightmare. Read Less
Sail Date March 2018
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were ... Read More
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were all amazing and friendly- nothing too much trouble. I was ill a couple of days into the trip and needed to use the ships medical department. The treatment I got was first class and with a couple of days intensive treatment I was fit to enjoy the rest of the cruise. Food on board was delicious and plentiful and was presented in the first class restaurants as if in a top class hotel. There was a less formal restaurant but the food was excellent in there too. Entertainment was first class with terrific shows each night as well as many and varied day time activities. There was also a wide range on shore excursions ( not cheap as Norway is expensive) and we took advantage of a few of them which we thoroughly enjoyed. We made some good friends who we hope to cruise with again in the future with this line. Now, try as I might, I can't think of any negatives. There was an incident of burst pipes which I believe caused flooding to some areas but the staff worked so hard to sort the problem and did so quickly. I did overhear some guests complaining about various things but they all sounded quite trivial to me. I do feel that some folks complain for complaining X sake!! However, everyone is of course entitled to their opinion. We certainly enjoyed ourselves and would highly recommend cruise and maritime and the Magellan to anyone. Many thanks for a memorable trip. Read Less
Sail Date February 2018
The itinerary for this cruise was very appealing - not many cruise ships sail up the Amazon, and the price was extremely attractive: 42 nights for under £2k (inside cabin), or around £2.5k (sea view). The boat is old, but having ... Read More
The itinerary for this cruise was very appealing - not many cruise ships sail up the Amazon, and the price was extremely attractive: 42 nights for under £2k (inside cabin), or around £2.5k (sea view). The boat is old, but having cruised on some of the biggest ships, I found that the Magellan is small enough that you soon get to know your fellow travellers, and many of the crew (who were generally very helpful and friendly). We had force 9 storms in the Bay of Biscay, and the ship pitched and rolled, but strangely enough very few people seemed to suffer drom sea sickness. I found the gentle movement of the boat in heavy seas quite relaxing! Unfortunately an earlier review draws attention to the problems with coughs and chest infections on this ship. We suffered the same problem. In fact we heard that 13 people died on this trip (unconfirmed, as the cruise companies naturally do not want this publicised), but we certainly saw hearses driving up to meet the ship in some ports, and enough rumours circulating around the ship to suggest the numbers were well into double figures. The medical centre seemed to be out of its depth and unable to cope - it is a private practice, so money seems to be the overriding motivation for them. We heard of passengers being lumbered with bills for thousands of pounds after their travel insurance companies declined their claim. It is interesting to note that the medical centre ran out of cough mixture after less then two weeks, and there is no on-board pharmacy, so buying even basic medication from them will result in extortionate charges being added to your onboard account. Entertainment was OK - we appreciate its difficult to do 42 consecutive shows on a limited budget. The entgertainers are very talented, and do their best. Lauren (Assistant Cruise Director) is particularly outstanding, and Tony (Cruise Director) did a great job of whipping up the entertainment, but he is now off to Australia to join the Columbus. There were some dodgy old-school stand-up comedians from the UK who should probably have retired years ago! Service in the restaurants was, I thought, outstanding. The food was a bit variable, but generally very adequate, with a good choice. The ship is kept very clean, so I think the infection problem is probably something to do with the ductwork - most people I met suffered coughs and sore throats, and I suspect germs are cirulating through the old piping. The on-board accounting system is outdated - posting an account under your door every two weeks, without even an envelope, is ludicrous. The staff at reception were sometimes a bit stroppy about dealing with errors (and there were a few.....). Cruising the Amazon was interesting, but at times a bit false. Boca da Valeria is a fake village where you will be greeted on arrival by scores of kids demanding money to take photographs of them posing with various animals. We saw a half dead catfish plonked on a table for all to see. Horrible. The 'indigineous tribespeople locals' (ha ha) will happily offer to take you up river to see where they really live for a fistful of dollars...... The rest of the itinerary was great, though the ship-bought excursions are very expensive, and you will do far better buying locally organised tours at the ports. But overall this ship has a good atmosphere, all the facilities you need and, if you stay healthy, you will have a great time. Read Less
Sail Date January 2018
We were looking for a cruise around X'mas time and the New Year, so the cmv Magellan to Madeira Cape Verdes Canary Iles seemed OK. We embarked in Amsterdam and soon found out that the average age of the passengers was about 80.Lots ... Read More
We were looking for a cruise around X'mas time and the New Year, so the cmv Magellan to Madeira Cape Verdes Canary Iles seemed OK. We embarked in Amsterdam and soon found out that the average age of the passengers was about 80.Lots of wheel chairs, electric scoot mobiles with beep sound signals etc. The cabin was OK and the steward was exellent. Only the airco smell in the cabin was like a smokers room that lasted for 22 days. The ship is old and very unstable it rolls fiercely in waves of only 3- 4 m. Lots of old passengers fell of stairs and in cabins. The hospital and the Servian female doctor was very busy with all the coughing guests. The pneumonia germs were spread throughout the ship by the apparently not well filtered or sanitary cleaned airco air. Twice a rescue helicopter had to collect sick passengers. The kitchen chef was Indian as well as most of the cooks. The soup was every day the same only a different name and colour. At breakfast the bacon was dried out because it was baked in the middle of the night. The entertainment girls and boys came from the former East block . The quality was below the standard one would like to experience on a X'mas cruise. The excursions were acceptable except for the waiting time for diasbled passengers that were coming while they could hardly walk up a stair. The final bill showed a creditcard charge of GBP 141 for payment of an amount of GBP 1690 , a small charge for paying by credit card we would accept but this is robbery. In short we do not recommend this ship or cruise line.Our experience with the HAL is much better. Read Less
Sail Date December 2017
Now this was an extremely memorable cruise for all the wrong reasons. I am in fact lucky to be alive I feel after spending three weeks on board over Christmas 2017 on a trip to Cape Verde and up through the Canary Islands, Tenerife and ... Read More
Now this was an extremely memorable cruise for all the wrong reasons. I am in fact lucky to be alive I feel after spending three weeks on board over Christmas 2017 on a trip to Cape Verde and up through the Canary Islands, Tenerife and Madeira. These were all places I was keen to visit and me and my elderly mother of 88 flew to London from Australia to join this cruise. We are not cruise novices at all. In fact I have been on all the major cruise lines and before this I only had cause to whinge about the most mundane things. From the get go we were not impressed with the Magellan but I became increasingly alarmed as more and more people succumbed to an horrific form of pneumonia. Apparently there were dozens of people lying around on drips in the ship's hospital. Out of our table of 7 people, 4 became incredibly ill and I assume it was rampant through the air conditioning system which was turned too high. I just sadly waited my turn and then it hit me too, but fortunately after we'd seen Madeira so I only missed Porto. However I have never been sick on a cruise ship and now I associate the Magellan with death and destruction. I was so glad I had the foresight to bring some penicillin along just in case. I had no idea that ships could be riddled with lung infections. I always thought it was gastric infections. But I never heard of one person suffering from a gastric infection on this ship at least. I didn't go to the hospital but I instead became a prisoner in the cabin which was undoubtedly just as bad only cheaper! I couldn't sleep because if I laid on my side I could hear all the fluid whooshing around in my chest and I coughed and coughed all day and night. And along with the other awful ship noises (this ship is incredibly noisy and I kept thinking someone was knocking on my cabin door when there was in fact no one there) I heard lots of other people hacking away in their cabins too.. I am grateful that it was me who got the pneumonia and not my 88 year old mother as that would have been the end of her. However, she does have wonky legs and I would at a guess say that these old ships have not such good stability as it rocked and rolled a hell of a lot. Well the ship became so buffeted by the seas that my mother fell over in the cabin twice and hurt herself badly. I heard that people were continually falling down stairs etc and on the last day at sea someone was airlifted off after a fall. I totally blame the instability of the ship for that. The cruise itself, was a total nightmare. I hadn't done any sort of research prior because I had some sort of insane hope that cruise lines were all more or less the same. Well they are not. This bunch CMV buy up out dated cruise ships and then send them out to work for them. The cruise ship we were on was built in 1985 and used to belong to Celebrity. When they turfed it, this company took it over and now they run cruises all over the world in it. They had lousy entertainment. They had a couple of comedians, and their dance troop, while all excellent dancers, came from the Ukraine. (cheap labour). That was the sum total of the entertainment. They had dug up a guest lecturer on astronomy who was big on knowledge but not a good presenter. They showed one movie in the movie theatre on the second day and then not another one for a week, and from then on they seemed to make sure we were all on excursions when they showed the next movies. And you'd think that maybe there could be some solace by watching TV in our rooms. But they never got any reception and if they did, they had organised to have the most horrible channels as I guess they didn't pay for them in exchange for showing advertisements. One station was called 'men's movies' and showed all the 1950 cowboy style movies. They seemed to have two channels running 'The Chase' but mostly there was no signal. They had a station which seemed to show an awful lot of Babylon 5 which was a series from the early 1980s and then there was the channel that showed Pawn Stars, Storage Wars, Car rebuilds....obviously because it's free for them. There was no channel that showed movies that normal people want to see. Even a crime channel would have been better than those! And the food. Oh yes. It is almost impossible to find much to compliment there. Normal cruise ships always have a German, Austrian or Swiss Executive chef. Seems that they are the only ones who know how to run a kitchen. The staff on this nightmare ship were ALL Indians. The normal cut for Atlantic salmon is in a cutlet and with the grain. This looks good and keeps the flesh moist. That's even how they sell it in the fish shop. But this ship had invented a new cut. They cut the salmon like a slice of ham and across the grain so that they could no doubt get more from the entire fish. When I ordered it I could not believe my eyes and of course it was totally dry and inedible. On the first day I went to afternoon tea and I took what was supposed to be a 'roast beef' sandwich. I took one bite and nearly vomited. It seemed to be full of foamy stuff. I looked inside and I guess the best description of the mess was that it was cat's food in a frothy mix. Totally repulsive. And their cakes were just a classic. They seemed to think that all cakes are the same - ie with a thin sponge layer, topped with an inch of cream and then topped with another sponge layer and more cream. This was their recipe for Tiramisu, Black Forest Cake and dozens of other cakes. In fact they had a chocolate buffet one day which sounds good but was just like that. Every cake was decorated differently but they were all exactly the same inside. And on the first day I ordered Eggs Benedict and nearly fainted when I saw what came. It was horrible. Slices of white bread topped with hard poached eggs. Apparently most people returned them to the kitchen saying they were an abomination and that gave them a week to learn the real recipe as they served Eggs Benedict every Monday. So I knew it was safe to order Eggs Benedict the following Monday and I was right as they now were on a proper bun and lightly poached and with Béarnaise Sauce. As for the bread on the tables....all ships I've been on had seed buns of different styles and shapes in a basket at night. This ship had those white round rolls you buy in supermarkets. The staff for the most part were surly.. There were a few bright sparks amongst them but they were for the most part a sour and dour lot. In fact one morning in the breakfast restaurant I came in and plonked at the same table as my mother. A most officious woman ordered me to get up and join the table that was being filled by them at that moment. When I refused to move, she sternly told me to get up and go to where she was ordering me. They seem to be robotic with no common sense whatsoever. You might also meet some most unusual passengers on this cruise ship. You have been warned! The Magellan is now on its way to the Amazon and I don't have to use my crystal ball to know that the sick bay is already full of people with pneumonia as it would take a cleansing team from every hospital on earth to get the germs out of their air conditioning system. But hey! Microbes have a right to live too. Maybe the ship is owned by Jains! Read Less
Sail Date December 2017
The cruise had an appealing itinerary together with the opportunity for Christmas in a warmer climate. The cost was at the lower end. I believe we had value for money. The Magellan visited Amsterdam, Vigo, Lisbon, Cape Verde, Tenerife, ... Read More
The cruise had an appealing itinerary together with the opportunity for Christmas in a warmer climate. The cost was at the lower end. I believe we had value for money. The Magellan visited Amsterdam, Vigo, Lisbon, Cape Verde, Tenerife, Gran Canaria, Lanzarote, Madeira and, Leixoes (for Porto). We were allocated cabin 5078, adjacent to reception. It was quiet and in mid ships comfortable. In fact although there were up to 6m swells, the ship was reasonably stable. We dined in the Waldorf restaurant at the early sitting 5:45. We found the food good and the service friendly and quick. We had always finished the 5 course meal by 7,00. The waiters were friendly and always willing to help if needed. Even when fruit was not available for dessert, he was able to produce some. The shows in the evening were of a variable standard. 3 comedy acts were mediocre. The musical shows of dancers and vocalists were generally good although we disliked one of the vocalists. The daytime activities were unappealing. The lectures were either about astronomy or 50s singers. Although there was a bridge room there was nothing organised and so we managed it ourselves. There were not even enough cards available and I had to purchase some from the shop. The service was generally good. Occasionally it took some time to order and receive drinks in the evening and at shows. The ports were mostly excellent. The biggest disappointment was Cape Verde. Really not worth the 4 sea days there and back. Our biggest disappointment was the port information (mostly limited to the shore excursions) and the shore excursions on offer were unappealing and looked poor value. We did similar things ourselves at much lower cost. We were fortunate with the weather and the Christmas and New Year celebrations were good. Free wine and bubbly were supplied. Read Less
Sail Date December 2017
we wanted to try and see the northern lights at the northern tip of europe. The Magellans itinerary ticked all the boxes for us. We did indeed see the lights both from a shore excursion and from the ship's deck. it is a bucket list ... Read More
we wanted to try and see the northern lights at the northern tip of europe. The Magellans itinerary ticked all the boxes for us. We did indeed see the lights both from a shore excursion and from the ship's deck. it is a bucket list experience and were glad we did it. The service was excellent - staff worked really hard to make the experience enjoyable. nothing was too much trouble for them. The food was good although a little predictable, but choice in the bistro was somewhat limited. Seating in the Raffles area is limited and resulted in several long waits for a table. i don't know how they could improve this as there didn't seem any available room to fit in extra tables. The entertainment was good by both dancers and guests. The shore excursions were well managed and the guides were really well informed. All in all we enjoyed the cruise and would travel with CMV again. Read Less
Sail Date October 2017
Was a bit surprised at some of the reviews for the Magellan cruise to the fjords. We were cruise virgins so did not know what to expect but must say we are well pleased with our experience. Surprised at some of the moans ie. no ... Read More
Was a bit surprised at some of the reviews for the Magellan cruise to the fjords. We were cruise virgins so did not know what to expect but must say we are well pleased with our experience. Surprised at some of the moans ie. no orange juice after breakfast - you could always get that from the bars if needed. No kettles in cabins - excellent idea for health and safety as tea and coffee stations available 24 hours around the ship. Does it hurt to walk a few steps for your morning cuppa???? The lifeboat drill has to be done and although tired from our travels to the ship hubby and I still managed to get a laugh out of this very important exercise. Whilst yes, we are on holiday I think it doesn't hurt to step into the shoes of the crew who we think did an excellent job catering for everyone with cheery smiles and a can do attitude. As for worrying about the older and less mobile passengers from where I was standing (excuse the expression) they seemed to cope very well. Most of them I would think were cruise veterans and knew the score anyway. All in all - very good value and we are looking forward to booking our next cruise. Read Less
Sail Date September 2017
We chose this cruise because we got an excellent deal and it was sailing from Newcastle. We weren't sure what to expect with it being an older ship but were pleasantly surprised by decor and cabin. I must congratulate the Port of ... Read More
We chose this cruise because we got an excellent deal and it was sailing from Newcastle. We weren't sure what to expect with it being an older ship but were pleasantly surprised by decor and cabin. I must congratulate the Port of Tyne for their efficiency, having been guided to a parking space, our luggage was removed from the car for us and taken to our cabin. Check-in was very quick and we were bussed to the ship and were onboard within 30 minutes of arriving at the port. We were shown to our cabin and then advised lunch was available in the Bistro if we wanted it. We found the food excellent and being diabetic was invited to a talk with head chef Shone who advised those of us with dietary concerns what the process was so they could provide us with the type of food we needed. Our table stewards were made aware of our needs and I had no problems receiving sugar free options. There was also a special dietary needs counter in the bistro. The entertainment was very good and theatre was full every evening. When I boarded the ship I had a shoulder problem, so availed myself of two hot stone massages which helped. The second massage was done by a physiotherapist who when she finished gave me exercises to do. Since then my shoulder has been virtually pain free. We would certainly sail on Magellan again especially when she sails fron Newcastle. Disembarkation was as efficient as embarkation and we were home in just under an hour of leaving the ship. Read Less
Sail Date September 2017
Chose to cruise the Fjords for 7 days. After reading reviews was not expecting the ship to be up to much, but to our surprise it was a lot better than reviews we had read, having been on P&O, Royal Caribbean cruises in the past we ... Read More
Chose to cruise the Fjords for 7 days. After reading reviews was not expecting the ship to be up to much, but to our surprise it was a lot better than reviews we had read, having been on P&O, Royal Caribbean cruises in the past we thought we would like to go to the Fjords on a cheaper cruise for 7 days. We arrived at Newcastle on the Friday night after a 250 mile trip from down south to make sure we would arrive on time at port on the Saturday. After parking our car at port terminal, all cases removed and not seen again till you reach your cabin. The terminal is well laid out not to big, but we did not have to wait long before being called up to book in, very efficient and not much hanging around, then hop on bus to cruise ship. When on board we were shown to our cabin on deck 5, cabin 5010, and to our surprise cases waiting outside our cabin, that the quickest they have ever been delivered. The cabin is big enough for two people with all the usual things, no tea maker though, cabin nice and clean and cabin steward was very efficient and nothing too much trouble for her. I must say the inside of ship is no way as bad as people make out, everywhere is clean and easy to find as ship is not to big. Lifeboat drill goes on a bit but very efficient. Breakfast was ok, with plenty of food to choose from, the usual breakfast fare. Lunch was also very nice with no complaints from us, plus we never had to cue for a seat, always lucky to find one. At night we were on 1st seating, 5.45, which was a little bit earlier than we were used to on a table of 6, all very nice people, and I must say the food was very good and waiters very nice and polite. We went to the theatre every night and thought the shows were good, singers were ok, but the the dancers were excellent and band was very good to, had a Scottish singer, comedian on for 2 nights, he was alright to. Other venues on ship for drinks and music were very good and well supported, had the drinks package, but found could not keep up with it, to get moneys worth, but if you drink a lot well worth the value. The only down side I will say against the ship was it was not very warm on the ship, plus when ship docked in ports in early hours of morning, you could here engine noise quite loud which woke you up for 45 mins. did not here any other noises, maybe higher up deck you are ok. Overall for the money you pay it was a good cruise, and the Fjords are beautiful and well worth the money, and the ports of call are lovely. I would not travel on Magellan again, because Newcastle is too far up for us to travel every time. But don't let that stop you if you live nearer, it is worth a try for your 1st cruise. Read Less
Sail Date September 2017
The embarkation at Newcastle was seamless we were in our cabin 30 minutes after getting to the port with our luggage delivered to the cabin. The ship is getting on but is spotlessly clean. We had an inside cabin on deck four but it ... Read More
The embarkation at Newcastle was seamless we were in our cabin 30 minutes after getting to the port with our luggage delivered to the cabin. The ship is getting on but is spotlessly clean. We had an inside cabin on deck four but it was one of the biggest we have had and the bathroom was also large with a good shower. The staff both cabin steward waiters and bar staff were all excellent. The food was very good in the Waldorf restaurant. The buffet food was good but sometimes difficult to find a seat. The entertainment was good especially the comedian. The excursions were very good especially Norway in a nutshell from Flam. Disembarking was equally smooth. We thoroughly enjoyed the cruise and am already looking forwards to a Baltic cruise next year. We purchased the all inclusive drinks package which was great value at £17 per day each most drinks were available. Read Less
Sail Date September 2017
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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