10 Helpful Votes
Sail Date: May 2018
We sailed on the Astor 30 years ago for our honeymoon, and she is now owned by CMV, we decided to choose this company for our anniversary cruise, as we haven't cruised since! I'm pleased to say we weren't disappointed, as ... Read More
We sailed on the Astor 30 years ago for our honeymoon, and she is now owned by CMV, we decided to choose this company for our anniversary cruise, as we haven't cruised since! I'm pleased to say we weren't disappointed, as every aspect of the holiday was first class. Embarkation at Port of Tyne was smooth and impressive, with no queueing or hold ups, and we were in our cabin in record time. Our cabin, 5079, was conveniently located just beside reception, and was perfect for our needs. It was an outside cabin with a picture window, plenty of room, and kept spotlessly clean. It also had plenty of storage space, and the bathroom was big enough too, with a nice hot shower. It was also quiet, we couldn't hear any engine noise, and slept well every night, in really comfortable beds. The staff on board were really friendly and helpful, and the ship was kept spotlessly clean. The food was delicious, with plenty of choice. We ate in the Kensington restaurant every evening, and got on very well with the others at our table; their company added to our enjoyment of our holiday. My husband is a vegetarian and was impressed with the range of food he was offered, and I was relieved that the portion sizes weren't too big, which was helpful when there are five courses to get through! I loved the ship itself, not being a fan of huge modern cruise ships with thousands of passengers; this was much more friendly. And you could always find space to sit, either on deck, or inside in a lounge or bar. The entertainment was good, apart from the comedian, and that is my only complaint. I was surprised at CMV employing this person, as I found him offensive, his material was racist and sexist. But all the other entertainers worked really hard and were very talented. The Norwegian Fjords were absolutely beautiful, and the weather was perfect, so we saw them at their best. We called at Eidfjord, Olden & Bergen, and did not book any tours through the cruise line, preferring to explore the ports independently. This worked very well, and it was possible to get a bus to the glacier from Olden, which was well worth doing, as there is not a lot to see in the village itself. I would recommend CMV to anyone, and can't wait to sail on the Magellan again. Read Less
31 Helpful Votes
Sail Date: May 2018
I don't usually write reviews for cruises but having travelled on the Magellan three times I feel the need to add some balance to all the negative reviews posted on this site. I've just come back from another great holiday, ... Read More
I don't usually write reviews for cruises but having travelled on the Magellan three times I feel the need to add some balance to all the negative reviews posted on this site. I've just come back from another great holiday, sailing from Newcastle to Norway for seven nights. The Magellan is an old ship and can never compete with the new-build state of the art ships run by Royal Caribbean etc, but what it does excell at is excellent service and value for money. We were in an inside cabin on deck four. "Isn't that down with the crew and the engines?" one ill-informed and rather stuck up fellow passenger asked me. It was a room for two, with plenty of space and a comfortable bed. I have a very sensitive sense of smell and despite what's been written here before, there was no smell of diesel or sewage. Nor were we stricken down by the killer air conditioning. The room was serviced twice a day and I slept well every night of the cruise. The low, mid-ship position of the cabin meant I didn't feel any motion when the ship was moving. The passenger decks are all clean and comfortable, with enough bars and sitting areas to move around across the day. The quality of food and drinks are where CMV really excels. I've done six previous cruises with Royal Caribbean and Celebrity and can honestly say that the food and wine selection onboard Magellan are far superior to those companies. We had all our meals in the ala carte restaurants to avoid the buffet scrum and I enjoyed every one. We also ate in the speciality restaurant Fusion, which was open two nights of the cruise, and this too was outstanding. We took out the VIP drinks package, which is far cheaper than packages on Royal Caribbean, with a much better wine selection (I think the quality of wine included in RC's packages really let them down). It also included a private cocktail party which was a nice opportunity to meet other people, and allowed 50% off the speciality restaurant. The service from all staff is excellent. Another area in which CMV scores over it's bigger competitors. There are always staff on hand to take drink orders, and if you do go to the bar to order for yourself, someone will bring the order to your seat. Even at very busy times, such as after the evening show, I never waited long to be served. I enjoyed the entertainment this cruise. No, it's not as expensively produced as on other lines, but the main theatre shows are all well performed by a talented team, headed by Cruise Director Jonathan Dulson. We weren't interested in the craft activities but there seemed to be something on every day for those who were. I did hear a lot of moaning from other passengers but it was all ridiculous stuff. "This porridge is made with milk, I wanted it with water." Someone else was very rude to a waiter when she didn't receive a plate of fruit with her breakfast , a plate of fruit she didn't order in the first place. People complained when they turned up at the ala carte restaurant and there was no buffet there. All absolute rubbish from people who should take responsibility for there own failings rather than moan. We met someone else so mean spirited that he'd worked out how much he thought the staff would make in gratuities, and then bragged how he'd stolen a pen from a waiter. I suspect all these people will delight in posting their negative reviews but don't believe it. As mentioned above this is my third time on Magellan and I loved it. Would we book again? We already have. Read Less
12 Helpful Votes
Sail Date: February 2018
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were ... Read More
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were all amazing and friendly- nothing too much trouble. I was ill a couple of days into the trip and needed to use the ships medical department. The treatment I got was first class and with a couple of days intensive treatment I was fit to enjoy the rest of the cruise. Food on board was delicious and plentiful and was presented in the first class restaurants as if in a top class hotel. There was a less formal restaurant but the food was excellent in there too. Entertainment was first class with terrific shows each night as well as many and varied day time activities. There was also a wide range on shore excursions ( not cheap as Norway is expensive) and we took advantage of a few of them which we thoroughly enjoyed. We made some good friends who we hope to cruise with again in the future with this line. Now, try as I might, I can't think of any negatives. There was an incident of burst pipes which I believe caused flooding to some areas but the staff worked so hard to sort the problem and did so quickly. I did overhear some guests complaining about various things but they all sounded quite trivial to me. I do feel that some folks complain for complaining X sake!! However, everyone is of course entitled to their opinion. We certainly enjoyed ourselves and would highly recommend cruise and maritime and the Magellan to anyone. Many thanks for a memorable trip. Read Less
8 Helpful Votes
Sail Date: September 2017
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as ... Read More
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as most were over 55 The Ugly: My husband died in July before he could have his holiday. When I rang in CMV to change the booking name to that of my sister-in-law (my husbands sister) I was told they would be charging me £232.50 as no matter how unfortunate the circumstances it is their policy to charge 25% of the holiday for this. CMV obviously lack compassion and are completely heartless. Although both my sister-in-law and myself enjoyed the cruise immensely I still feel robbed by CMV many other cruise lines do not charge to change booking names. I would have been happy to have paid an administration fee but I actually feel that they ripped me off while I was mourning the death of my husband. Read Less
9 Helpful Votes
Sail Date: September 2017
For some reason I wasn't sure what to expect from this week. But we had a brilliant time. Both aged 48 we thought we would be the youngest but we certainly were not. Mixed ages. Cabin big and immaculate. Very quiet and peaceful. ... Read More
For some reason I wasn't sure what to expect from this week. But we had a brilliant time. Both aged 48 we thought we would be the youngest but we certainly were not. Mixed ages. Cabin big and immaculate. Very quiet and peaceful. Victoria our cabin maid was in and out our cabin making sure it was lovely. Food beautiful. Got the 17 pound all inclusive drinks package so sampled most cocktails. Entertainment ok. Comedian Bruce was excellent. Met some lovely people on ship. Staff not as friendly as thomson cruises but polite. Overall an excellent cruise and would do this cruise again. Norway was beautiful. Brilliant experience for all ages. Heard the odd whingers but I could not find one single fault. We paid 900 pound for the two of us and felt it was excellent value for money. Mr and mrs show very funny. Hygiene standards excellent. Hand wash gel pre dining. Read Less
20 Helpful Votes
Sail Date: October 2016
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there ... Read More
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there with the best of them. Our embarkation time was 11.00am. We arrived at 10.50 were quickly through the paperwork, checked our cabin with luggage already there and having our customary first drink at 11.40. Magellan is a bit older than others we have been on but has loads of character. It is very clean, cabins are bigger than normal and as most reviewers have said the showers are brilliant. The drinks package at £17 per day is great value and we certainly got our moneys worth without going mad, I think on Princess it could have been close to double the price, The staff on board were very helpful and friendly, reception was the only place we encountered a grumpy face. We were on second sitting in the Kengsington with food selection and quality very good. We were on a table of eight and had great craic with a brilliant mix of people. To be honest we never had much trouble finding a seat in the bistro, maybe a few minutes wait and having to share but it was part of the fun getting to know other people. Other reviews had mentioned the lack of seating on sea days but again we always found somewhere to relax. The entertainment was very enjoyable with the dancers working very hard. The four main singers very good as were the musicians. The comedian was good the first night average the second night. The two older ladies were not really my cup of tea but other passengers really seemed to enjoy them. It was also nice to go to the night club for a night cap and not feel to old although the DJ could have made more of an effort to provide music to suit the crowd. The selection of ports was spot on starting with Amsterdam. The ship docked about ten minutes walk from Central Station. We had been before but really enjoyed a river cruise at only €14 each purchased at the terminal. Copenhagen: We got the local 26 bus close to the terminal into the city centre. We had pre-booked a free walking tour with SANDEMANS which I would highly recommend.It was a lovely sunny day which helped in a lovely city. The tour finishes at the Royal Palace which was only fifteen minutes walk back to the ship. Warnemunde: What a lovely town with great selection of coffee shops. From the amount of deck chairs and hotels on the beach front it is obviously a very popular summer holiday destination. Again it was an easy walk to the town past the train station if you wanted to go to Berlin. Tallinn: Another lovely stop although it was a little cold on the day. We walked into the centre which was really quaint and had a two for one Irish Coffee offer to warm us up. We walked up to the vantage point with help from the tourist information office where there was also free Wi-Fi. St.Petersburg: Had an overnight here with an organised trip each day due to the visa issue. Lovely city with a lot of iconic sites, the guide on the bus on day two offered to do an impromptu walking tour which was excellent giving a great insight into Russia. Helsinki: Another local bus and tram with an all day ticket only €8 so we sailed around taking in the sights and doing our own hop on and off. Very clean and friendly city with great local markets. Aarhus: We couldn't get into our scheduled port and diverted to here. It was a great replacement again the centre was an easy walk from the ship. It is a great shopping town and the locals were very friendly and helpful. Now for a little moan, you can't use your on board charge card in the casino. My wife and myself both enjoy a game of Blackjack but the only thing they accept is sterling. Not thinking we would need any we had to change Euro at a poor rate to allow us to play. There was no prior information on this and despite asking a few times we never found out why we couldn't get chips on our card. Overall a great holiday and without doubt I would use CMV again. Read Less
31 Helpful Votes
Sail Date: September 2016
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well ... Read More
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well apart from a small issue with security about my Skean Dhu...Scottish Sock knife. I took my kilt for the formal nights and when our bags went through the security x-rays obvious concerns were raised. This episode was more funny than inconvenient and when you think about it....my fault!! After that we sailed (sorry) through embarkation. Disembarkation was more time consuming so if on a tight schedule consider using the express service. But it was a glorious day when we arrived back in Tilbury so we just waited our turn and enjoyed the company of a couple of sisters who had been on the cruise. The Ship - Lovely! Apparently old but clean and well maintained. I have nothing to compare it to as this was our first cruise...but I really liked the the Magellan and her crew. The ship was immaculately clean...staff constantly cleaning...constantly....I mean constantly!!! I am sure other ships have better, do different and are bigger, faster and prettier but the Magellan is a lovely ship with a fantastic crew. Dining - Breakfast: not my priority meal of the day...I'd rather sleep/relax my way into the day rather than chase breakfast. As far as the quality of the food at breakfast...this was probably the most disappointing thing. Sausages...blah...bacon as usual when you leave home even more blah. I generally stuck with fresh fruit or the meats/cheeses. TIP...if you are happy with a buttered roll or some fruit and tea/coffee then order room service...it's free and prompt. Lunch: Reasonable varied selection of hot and cold foods, they seem to like making variations of Bread/Butter pudding so watch the hips!! A bit of a challenge to get a seat in the Bistro but we considered that part of the hunt!! As a kinda cafe/bistro style thing I think it was fine. Dinners - I loved every meal we had. I find the criticism of the portions astonishing as I am a big lad with a strong appetite and not quite so far into my senior years as most of the passengers. Individually the portions may not be as big...but the evening meal is 5 courses...eat them all and you are good!! I never had one desert as I am not a sweet person (shut it wife) and I never left hungry. And if you are not having all the courses and are feeling particularly hungry...ask for extra mains...not a problem and no extra cost..shhh.... There were a couple of theme nights thrown in also which were nice. Our waiters were superb and very accommodating to all our needs/requests. Entertainment and Activities: Hmmm this was OK. Kind of Butlins holiday park style but with a far better looking Theatre. I suspect the older audience enjoyed it more. The entertainment team were absolute professionals and gave it their all with some great voices and attitude. The musicians and dancers also were very good. The quizzes and other activities...well remember that not all of your passengers are over 70 years old!! Questions about 1942 radio shows and tv...gimme a chance guv!! This would be my only real complaint about the cruise...please remember CMV, that not all your passengers will be 70+ although I do appreciate that the majority are and you are catering to the majority. For everyone's info my wife and I are 49 and knew full well what we were getting into on this cruise...we researched thoroughly. The subject matters of the lectures by the guest speakers was dreadful and of no interest to us whatsoever. Maybe that is an age thing...and Bridge is not our thing either. All in all the entertainment was ok but the team were lovely and I agree with other comments made that it was a nice touch when they mingled after shows and chatted to their audience. The Disco had no point at all. Virtually empty and a DJ that was better a ruining an atmosphere than generating one. The best night in the Disco was the Karaoke night but when that evening finished and the dj had a chance to play to his audience...he only succeeded in emptying the place in record time...you would have thought it was an evacuation!! The boy was as sharp as a beach ball !!! I believe the disco is being turned into another bar for next season...probably best but a shame. Service - Well what can I say but sorry to those who criticise, you are way too fussy...it was OUTSTANDING. From boarding to departure. Nothing was too much trouble for anyone. I will single out some people...Sasha our room maid...a lovely girl. Waiting staff Than and Pavlo...good lads always wanting and able to help....entertainment staff...Tony, and Katie...professional, lovely, fun people and interested in your comments..Bar staff...Ivan, George...and..damn I may get this wrong..Valery, a big Ukrainian lad all in the Captains club/bar and lastly the fantastic Kristina...outstanding friendly, happy and genuinely nice young lady. Nothing too much for this girl!! Although we had the pleasure of her last voyage as she was going home with her savings to help in the family fishing shop!! She made our holiday so much more enjoyable. Next...Ports and Excursions - If I didn't have great things to say about these I would look pretty silly. Surely everyone who picked this cruise..researched the hell out of it. Nothing to complain about here...My wife and I were a bit more able than some of the folks so decided to do our on things when we arrived at the various ports...Never paid for the excursions except in St Petersberg. Copenhagen: Wonderful (sorry)....a lovely place. Don't do the open top tours...not value for money at all. Town is a nice walking distance away and you can walk past the Little Mermaid on the way. Beautiful city center with many great sculptures, buildings old and new. If not fed up with water...do the canal tour from the center of town...5 Euros and well worth it for 1 hour. Warnemunde: Beautiful town with a fantastic beach. Never signed up for the 3hr each way trip to Berlin and instead planned to go to Rostock but never made it as Warnemunde was so nice!! Spent the whole day there. Loved it. Tallin - Again a beautiful town. Old town is lovely with some great buildings and a medieval wall that you can walk up and view the town from...3 euros for that privilege. A lot of development going on in the old town just now. St Petersberg - To see this you will be tied to the excursions, unless you get your own visas to do your own thing...at £150 each with a trip to the Russian embassy perhaps not worth it...but I'd argue this...I thought the ships excursions were over priced for what you got. Paying for the two full day excursions package was £250 each...and you are tied to what, when and how that trip goes whereas the visa gives you your own time to do what you want...maybe book a room in St P...just a thought folks. The city itself while viewing from coaches and canal boats like we did is fantastic. Vodka at the dock duty free is a great price btw...just saying. Helsinki - Beautiful city and I really liked it. Very modern and old at the same time. Lovely market just near the docks and then further in town all the latest fashions and brands you could ask for. Nynashamn - again we opted not to bother with the 1hr journey very early in the morning to Stockholm...perhaps a mistake. The wee town was lovely and the surrounding area was picturesque, but there wasn't much open to satisfy the visiting tourists in my opinion. We did have a nice few hours just wandering but consider Stockholm. I do not understand the reviews that complain that this town was expensive or that town was to hilly and not user friendly. Do your research folks...yes Russia and Helsinki were expensive...I new that three days after we booked our cruise and budgeted accordingly. It is not CMV's fault the this country is expensive and that country is hilly. As I said earlier my wife and I are 49...well she's 50 now....sorry Debs and were among the youngest on the ship which was a concern of mine. I must take a moment and thanks our fellow evening table guests in the Kensington Restaurant...Kris & Jackie and Linton & Anne...lovely couples and you made or holiday so much more fun...thanks for your company. I would say that CMV could just spare some thought that not all your cruisers are 70+ but all in all my wife and I loved the cruise and had a wonderful time. Would I recommend this cruise to others...of course!! I already have!! Would I cruise with CMV and the Magellan again...absolutely can't wait for the next time we see you all again. Would we pick this itinerary again, yep again whats not to love about these countries and we certainly never seen all of there is to them. I hope you find this review helpful folks...great cruise...but that's just my opinion!! Oh I nearly forgot to mention the drinks package!! If you are fond of a wee drink this is excellent value...£400 and odd quid for the two of us....And we burned that up....I added up our receipts and we spent a whole lot more than that so we got our moneys worth...and some!! Great value for money....£17 a day...lol....hic!! Read Less
31 Helpful Votes
Sail Date: August 2016
We chose this cruise because the dates fitted perfectly for us and we wanted to go to the fjords. The cruise and maritime website prior to embarkation was very useful and the information was received in a timely manner and was informative. ... Read More
We chose this cruise because the dates fitted perfectly for us and we wanted to go to the fjords. The cruise and maritime website prior to embarkation was very useful and the information was received in a timely manner and was informative. The price of this cruise was very good. I gave my review this title because of the reviews I read beforehand, although I always work on the basis that many people who review are either 'rants or ravers' however, I really have to say that it is beyond my comprehension how anyone can find anything about this ship that warrants a negative review! My experience regarding embarkation was very good, not sure how it would be if it was raining as we didn't see any cover. Once at the ship we were very quickly processed. Staff took us to our cabin and we then went off for a drink. We were upgraded, our cabin was at the front of the ship and we like many felt vibration and movement and noticed this through to day 3. Having only ever being on bigger ships this was very noticeable to us. We got the drinks package and it was well worth it for us. We saved the receipts and worked out that it would have cost well over a hundred pound more if we hadn't taken it. I usually only drink red wine but did try a number of cocktails which I really enjoyed. The wine (in my opinion) was beautiful, 14% Tempranillo, I would highly recommend this. We ate in the buffet, had lunch in both restaurants and 1 breakfast in one restaurant. We had dinner in the Kensington. The food was nicely presented in the restaurant and the service was excellent. Dinner was 5 course and lunch was 4, lots of variety and all enjoyable. I couldn't complain about the food at all. The service at the bars and around was first rate. The lectures we attended were good. The shows were average, but this is an entertainment team and not professional performers. We didn't do any excursions, preferring to do our own which were easy enough and significantly cheaper. The seating areas were obviously very busy when everybody was on the ship, however, seats could be found fairly easily and people tended to move around a lot, I didn't see any saving of seats in the lounge areas. I was impressed at the number of staff in all departments, the whole ship is spotless and cleaners were constantly stationed by each toilet area and were always in and out cleaning. I have to mention our wonderful cabin steward who was first rate and such a genuinely nice and discreet chap. I would recommend this ship and company and would go with them again. If you are reading having booked, please do not be worried by anything negative you may have read, go with an open mind and enjoy yourselves. If you want a 5* ship with butler service, you'll have to pay a lot more than the excellent value for money cruise, with 5* staff that you will experience with the Magellan. Read Less
22 Helpful Votes
Sail Date: March 2016
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her ... Read More
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her lots of charm. as for the food it was realy very good the waiters and the chefs and we're first time class. The entertainment industry run by Johnathan and his team work in endless to entertain you plus a classical duo guest guest comedian and and opera singer and speakers and there was always something to do. We met at some lovely to people who and there were a few tears on the last day. On a negative note the passengers are a little on the older generation side which is nothing wrong with that but did a lot of complaining about silly little things instead of of looking for a the good things. Then there is was the young at heart that were having a good time whatever. Anyway thats it thank you to all the crew and to cruise and maritime a realy excellent cruise and I forgot to mention the drinks and package which is really good value for money even if if you're only a average drinker served by the hard working bar and restaurant waiting for staff Read Less
3 Helpful Votes
Sail Date: August 2015
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the ... Read More
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the sites. Can highly recommended them. Wonderful time and didn't want to get off. Will definitely book another cruise with them. Nothing for children though. Adult cruise only I would say. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 3.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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