9 Helpful Votes
Sail Date: October 2018
We chose this trip as we wanted to see Norway and the Northern lights. When we got to Tibury we were sent round in circles. The signs were few and far between and not very well positioned. We followed the signs only to be told that we ... Read More
We chose this trip as we wanted to see Norway and the Northern lights. When we got to Tibury we were sent round in circles. The signs were few and far between and not very well positioned. We followed the signs only to be told that we were in the wrong area. It was like Custers last stand! There were cars going round and round in circles all being in the wrong place. We finally got to the right area and had to sit under a marquee with rain, whipped up by high winds, blowing through!! The first impression of the ship wasn't good. It looked pretty unkempt . We were on deck 7 and the smell of sewage and fuel oil was overwhelming . I made a comment to one off the crew and we were told " It's an old ship " and that this was it's last trip before a refit. The smell got worse over the next 4 days particularly when the Captain made a decision to sail with a force 11 predicted!! We had 7/8 metre waves and hurricane force winds. This was a full day at sea. The opinion if the guests was that we shouldn't have sailed. The smell after was REVOLTING. It made your eyes sting and you held your breath until you got away from the stairwell. The food was bland and pretty much the same every day. The trouble was seating. There simply wasnt enough seats and tables to cater for everybody. We had to sit on the window sills on two occasions!! They were constantly running out of cutlery and crockery. Mugs were at a premium. The room staff were SUPERB, as were the waiters, but other bar staff had a couldn't care less attitude. We were served the wrong drinks numerous times and had our cards swapped on 3 occasions. The shows were, well what do I say?. Queen tribute night summed it up. The backing ' band' were terrible. The 4 singers went from English to their native tounge if the couldn't remember the words. I didn't know if to laugh or cry! We walked out after the third song. Some people did say they enjoyed it to be fair. The comedian we saw had the oldest jokes you could think of. To make matters worse he tried to play the guitar! He couldn't keep up with the back music AND played out of time and time. The tours were good and we saw the Northern lights, which was the reason for the cruise. The tour guides were very helpful. We wouldn't sail again on the Meggelan. I know this was it's last trip and it showed, but it just lacked the things that make it a nice ship. Perhaps after a refit things might be different. But going on our experience, this was a outdated old smelly ship and had we known that, we wouldn't have booked it. Read Less
4 Helpful Votes
Sail Date: October 2015
This was only our second ever cruise, the first being a British Isles trip aboard Marco Polo which we enjoyed immensely. We found that embarkation at Tilbury was nowhere near as slick and easy as our experience at the CMV desks in ... Read More
This was only our second ever cruise, the first being a British Isles trip aboard Marco Polo which we enjoyed immensely. We found that embarkation at Tilbury was nowhere near as slick and easy as our experience at the CMV desks in Newcastle - on the Tilbury voyage our boarding cards were given to the wrong people and there was a mistake made when registering our credit card (which was swiftly corrected by the excellent reception staff on board the ship). Once aboard we received a very warm welcome from the staff and were shown to our cabin on deck 6. It was a lovely room, very clean, light and spacious. The service throughout our voyage was extremely good, the staff are very friendly and helpful. The shopping area aboard ship was a bit of a disappointment, heaps of space but very little stock to fill it and poor choice. We found this odd because on longer trips there is a captive audience who would perhaps love to spend a little time shopping for gifts etc. Our main criticism of this cruise is not about the ship or her crew but about the passengers who continually sat at the tables in the bistro whether they were eating or not. Many, many times we saw people taking their plates of food outside to eat (and it was cold!) because they couldn't find a table.....yet so many tables were occupied by people chatting over coffee or reading a book. Perhaps if there were notices asking passengers to vacate their table after eating the staff would feel they were in a position to uphold this request and kindly suggest that people move on to allow others to enjoy their meal in comfort? The food was very good, we had either breakfast or lunch in the bistro and each evening ate in the Waldorf restaurant where the standards of service were high. The entertainment was average but nevertheless we enjoyed the acts we saw. The free coffee from the drinks station is terrible - not just our opinion but that of many others we spoke to - but it's not too expensive to buy a coffee in the bars, and neither are the drinks prices expensive either. The all-inclusive package is a good buy if you like a few soft drinks through the day and then some drinks during the evening. Life boat drill, though essential, was very long and drawn out - I think it took 90 minutes from start to finish (surely by that time the ship would have capsized!). Shore excursions were very well planned and the guides had good knowledge of the places we visited. Our particular favourites were Amsterdam, Hamburg and Copenhagen. To summarize we had a really good time -of course it's only natural to compare when you have only been on two cruises but I think our favourite ship is the Marco Polo. Nevertheless we would definitely consider travelling on the Magellan again if the itinerary was what we were looking for. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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