19 Helpful Votes
Sail Date: April 2016
First cruise ever, so we were a little apprehensive. But as the Magellan ship is a small/medium size it is a good choice for a first cruise. Embarking at Newcastle was great and very easy. The steward met us and showed us our free ... Read More
First cruise ever, so we were a little apprehensive. But as the Magellan ship is a small/medium size it is a good choice for a first cruise. Embarking at Newcastle was great and very easy. The steward met us and showed us our free upgrade room from the 4th deck to the 7th. We were surprised how big the cabin looked, and the bathroom & shower were bigger than we had hoped for.there was shampoo & shower gel dispenser in the shower and little bars of soap on the sink. The room had a big picture window was made the room very light and airy. Plenty of wardrobe space & the TV had bbc,itv etc. We didn't take the drinks package at £17 per person but plenty did and many said they had got there money's worth. But drinks are not expensive on board so we just paid as we went along. The food was a bit of hit & miss but overall the Raffles Bistro faired better than the restaurants for food. If you eat in the restaurants you get free coffe,tea & water. The shows on board were ok, although to be fair we didn't bother much with them. All the staff are just so lovely, nothing was too much trouble. You do pay £5 per day for tips which will be added to your bill at the end of the cruise. I read some reviews that said take your own water bottle, but there is a big sign on the water dispenser that tells you not to, so we didn't as it makes perfect sense health wise. Staff offer you antibacterial gel for your hands at every restaurant which again is a thing you must do to protect not only yourself but the other passengers. My disembarkation was a mess, as I hold a USA passport they make you walk to the bus them onto the terminal to go through immigration and as it was snowing very heavily I got soaked and had to return to the ship to disembark an hour later. No staff told me this otherwise I wouldn't have packed my jacket! Don't bother paying for the wifi, it's just rubbish and not worth the money as it ties so long to get onto it, even to just check emails is just so frustrating. If you want a leisurely cruise without all the nonsense of the big mega ships try this ship. Read Less
12 Helpful Votes
Sail Date: February 2018
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were ... Read More
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were all amazing and friendly- nothing too much trouble. I was ill a couple of days into the trip and needed to use the ships medical department. The treatment I got was first class and with a couple of days intensive treatment I was fit to enjoy the rest of the cruise. Food on board was delicious and plentiful and was presented in the first class restaurants as if in a top class hotel. There was a less formal restaurant but the food was excellent in there too. Entertainment was first class with terrific shows each night as well as many and varied day time activities. There was also a wide range on shore excursions ( not cheap as Norway is expensive) and we took advantage of a few of them which we thoroughly enjoyed. We made some good friends who we hope to cruise with again in the future with this line. Now, try as I might, I can't think of any negatives. There was an incident of burst pipes which I believe caused flooding to some areas but the staff worked so hard to sort the problem and did so quickly. I did overhear some guests complaining about various things but they all sounded quite trivial to me. I do feel that some folks complain for complaining X sake!! However, everyone is of course entitled to their opinion. We certainly enjoyed ourselves and would highly recommend cruise and maritime and the Magellan to anyone. Many thanks for a memorable trip. Read Less
31 Helpful Votes
Sail Date: May 2018
I don't usually write reviews for cruises but having travelled on the Magellan three times I feel the need to add some balance to all the negative reviews posted on this site. I've just come back from another great holiday, ... Read More
I don't usually write reviews for cruises but having travelled on the Magellan three times I feel the need to add some balance to all the negative reviews posted on this site. I've just come back from another great holiday, sailing from Newcastle to Norway for seven nights. The Magellan is an old ship and can never compete with the new-build state of the art ships run by Royal Caribbean etc, but what it does excell at is excellent service and value for money. We were in an inside cabin on deck four. "Isn't that down with the crew and the engines?" one ill-informed and rather stuck up fellow passenger asked me. It was a room for two, with plenty of space and a comfortable bed. I have a very sensitive sense of smell and despite what's been written here before, there was no smell of diesel or sewage. Nor were we stricken down by the killer air conditioning. The room was serviced twice a day and I slept well every night of the cruise. The low, mid-ship position of the cabin meant I didn't feel any motion when the ship was moving. The passenger decks are all clean and comfortable, with enough bars and sitting areas to move around across the day. The quality of food and drinks are where CMV really excels. I've done six previous cruises with Royal Caribbean and Celebrity and can honestly say that the food and wine selection onboard Magellan are far superior to those companies. We had all our meals in the ala carte restaurants to avoid the buffet scrum and I enjoyed every one. We also ate in the speciality restaurant Fusion, which was open two nights of the cruise, and this too was outstanding. We took out the VIP drinks package, which is far cheaper than packages on Royal Caribbean, with a much better wine selection (I think the quality of wine included in RC's packages really let them down). It also included a private cocktail party which was a nice opportunity to meet other people, and allowed 50% off the speciality restaurant. The service from all staff is excellent. Another area in which CMV scores over it's bigger competitors. There are always staff on hand to take drink orders, and if you do go to the bar to order for yourself, someone will bring the order to your seat. Even at very busy times, such as after the evening show, I never waited long to be served. I enjoyed the entertainment this cruise. No, it's not as expensively produced as on other lines, but the main theatre shows are all well performed by a talented team, headed by Cruise Director Jonathan Dulson. We weren't interested in the craft activities but there seemed to be something on every day for those who were. I did hear a lot of moaning from other passengers but it was all ridiculous stuff. "This porridge is made with milk, I wanted it with water." Someone else was very rude to a waiter when she didn't receive a plate of fruit with her breakfast , a plate of fruit she didn't order in the first place. People complained when they turned up at the ala carte restaurant and there was no buffet there. All absolute rubbish from people who should take responsibility for there own failings rather than moan. We met someone else so mean spirited that he'd worked out how much he thought the staff would make in gratuities, and then bragged how he'd stolen a pen from a waiter. I suspect all these people will delight in posting their negative reviews but don't believe it. As mentioned above this is my third time on Magellan and I loved it. Would we book again? We already have. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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