3 Cruise & Maritime Voyages Magellan Cruise Reviews for First-Time Cruisers Cruises to Europe - British Isles & Western

This was our first cruise so we have nothing to compare it with but were a bit wary given some of the bad reviews this ship and company get. Tilbury is an odd port and probably needed refurbishment 40 years ago, it still does and after ... Read More
This was our first cruise so we have nothing to compare it with but were a bit wary given some of the bad reviews this ship and company get. Tilbury is an odd port and probably needed refurbishment 40 years ago, it still does and after a bit of chaos at the long term car park the embarkation process was very efficient. From starting the process to boarding the ship and being shown straight to our cabin was no more than 15 minutes. The meet and greet on board was good and within minutes we had dropped out hand luggage off and were free to explore. The ship is not huge, which appealed to us. Everything was immaculate and there was constant cleaning and polishing going on throughout the entire voyage, along with window cleaning and painting whenever the ship was in port. There are staff dispensing anti-bac at all times in every place food is served. There were various activities for most sea days, quizzes, art, a choir and entertainment. We didn't go to much of the 'on stage' entertainment as it wasn't our style (singing and dancing) but there is also an excellent resident pianist who plays regularly in one of the smaller bars and a fantastic piano and violin duet who played 3 or 4 times a day in one of the other bars, they were stunning. Other people enjoyed the main entertainment so there was a variety of styles to suit taste. The guest cabaret (comedy and music) was very old hat, Frank Spencer impressions and lots of jokes around impotence, some people found him funny, he was a better singer than comedian. Some of the guest lectures were interesting, a bit more variety would have been good. The food was very good, always a choice of self serve or restaurant. While occasionally the soup wasn't hot there was always a good choice, it was always well presented and served with a smile. I am veggie and was always well catered for with a choice of menu. While the breakfast staff were not always overly cheerful or interactive the evening dinner service was good humoured, professional and always served with beaming smiles. Our waiter, Thant, remembered our particular likes and dislikes and was always ready to change anything that wasn't to someone's liking (eg blue cheese on the cheese and biscuits) and remembered this for next time. Portion sizes were very good, not excessive but more than adequate. Lunch was 3 courses, though staff were also happy to just do the soup if requested, 3 courses were not compulsory (!) dinner was a minimum of 5 courses with fresh pizza available 12-6 and afternoon tea 3.30-4.30 plus late night snacks handed around in all bars around 11/11.30. I'm sure no-one could possibly go hungry. Drinks are very reasonable, there is a drinks package at £17pp per night but bar prices are normal, fairly cheap, pub prices. Wine packages are offered a few days into the trip for those who don't want the full drinks package. We just bought drinks as we went along and had a very reasonable bill at the end of the trip. Shore excursions are expensive, in most places we just did our own thing. Amsterdam was an easy walk from port to city centre and there were buses for the less mobile. In the Faroe Islands we did a trip which was good but at £37 expensive for 2.5 hours. In Iceland we did our own thing, there was a port shuttle available at £12 but a local bus is £6 return and went every 20 minutes. In Orkney there was a free shuttle provided locally and we were greeted by Tourist Info staff, the whole town was geared up for our visit (even the local vicar was sat in the Cathedral on his laptop in case anyone wanted a chat, there were welcome signs in shops) and we were "piped off' by a bagpipe and drum band. Disembarkment was a little chaotic but not unreasonable for getting 1,200 people and their luggage off a ship. The staff were very friendly, the Captain informative and also funny. We had one pretty rough sea day as we left Iceland when most activities were cancelled and we were catching wine glasses and fellow passengers as they slid around the ship. Listening to some fellow passengers whinging and wining as we left the ship it was hard to believe we had been on the same cruise, while I'm sure there will have been some genuine mishaps or problems some people just seemed to be looking for problems "there wasn't even a mint on our pillow at night" was one person's moan about why he would never use CMV again... Read Less
Sail Date March 2016
I boarded the Megallan in Dundee and our cruise finished in Newcastle. Boarding was very easy and quick, leaving was even quicker as we had a train to catch and the staff ensured we got off early so we could catch it. All of the staff on ... Read More
I boarded the Megallan in Dundee and our cruise finished in Newcastle. Boarding was very easy and quick, leaving was even quicker as we had a train to catch and the staff ensured we got off early so we could catch it. All of the staff on board the ship were excellent, all spoke English well and they had clearly been trained in customer service. Our Cabin was spotless with very comfy beds and lovely new cotton sheets, good quality duvets and pillows. We had a power shower and were issued with clean towels every day. We had first sitting in the Kensington Restaurant. Each evening we had a wonderful five course hot meal with coffee. The service was excellent and the food good quality. Breakfast was a bit of a free for all though, food was good and plentiful but we preferred to eat at Raffles for breakfast, as you could have as much tea and juice as you wished. We also had afternoon tea and lunch at Raffles because it was less formal. You can also eat outside on the deck if you wish. There is lots of food, with lots of choice. Furthermore, for £17 a day you can drink as much wine, cocktails, soft drinks, beers and spirits as you wish. The red house wine is very drinkable! We did our own thing on land. There is not a lot to do in Flam or Eidfiord except walk or go on the train in Flam.It is much cheaper to do your own thing. In Bergan you can get a Bergan Card for £20, which gives you free access to museums, art galleries and the Funicular Railway, this is very good value. Entertainment on board the ship was good and the speaker was excellent however, the theatre is badly designed with lots of "blind spots". There is a lack of seats on board, with a lot of wasted space in Scotts Nightclub which I never saw anyone in! Also, there is no shop on board to buy toiletries, papers, magazines etc. In addition to this, the library has lots of books but they are locked away for most of the day, which I couldn't quite understand. This was our first cruise so we have nothing to compare it too. We asked some other couples on board who had cruised before how it compared to other cruses. One couple said very well because it was a small ship and this is what they preferred, another couple said it wasn't as good. Either way we enjoyed it! Read Less
Sail Date April 2015
WE have never cruised before but were delighted with the whole package from CMV on their new ship Magellan. Embarkation was orderly and efficient, car to cabin took about 20 minutes total time, where our luggage was waiting - so much ... Read More
WE have never cruised before but were delighted with the whole package from CMV on their new ship Magellan. Embarkation was orderly and efficient, car to cabin took about 20 minutes total time, where our luggage was waiting - so much better than flying. The cabin was small but perfectly clean and comfortable and was serviced twice a day by the lovely Natalia - tidied and beds made each morning. Each evening the bed was turned down, blinds drawn and the side light left on to ensure a welcoming ambiance on our return to the cabin at night. Bathroom again small but serviceable, with a great shower , although extra lighting in here would be better. The Waldorf restaurant was superb- beautiful and well presented food with friendly and efficient staff and Silver Service. Excellent selection of food, including at the Raffles Bistro upstairs. Entertainment was better than we expected - Rhys was great compering the daily quiz among other things, the band were excellent, particularly Katerina on the violin plus the chap on the saxophone, also the pianist (accompanying the singer Melissa) was really good. Waiting staff were always busy but remembered whole lists of orders and who they were for. Excursions were expensive, but on a par with other cruise lines. Lectures on the local area, etc, were really informative . My spouse became unwell during the cruise and had to be admitted to the Ship's Infirmary - the experience from start to finish was professional and reassuring, giving us great confidence . The doctor Ivan and nurse Bran were thorough, explaining everything clearly and giving advice and reassurance as well as the essential medical care and recommendations for ongoing treatment. This included a consultation via the internet with a land based Cardiologist - very impressive. They dealt with the Travel Insurance company directly and we had no expensive calls to make. Wi-fi on board was free, although slow at times, but we were crossing the North Sea ! For the price, we were really impressed with this cruise and will definitely be sailing with CMV again. Read Less
Sail Date April 2015
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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