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13 Viking River Lyon Cruise Reviews

We chose this cruise expecting an experience commensurate with TV and brochure hype. Big mistake. Instead we experienced tandem docking with no river views. We expected leisurely dinners with regional French cuisine. Big mistake, the ... Read More
We chose this cruise expecting an experience commensurate with TV and brochure hype. Big mistake. Instead we experienced tandem docking with no river views. We expected leisurely dinners with regional French cuisine. Big mistake, the dining experience was a big disappointment and food quality was not so good. The food service at dinner was rushed and noisy. My wife and I have been on more than 30 trips on many cruise lines and for the cost of this trip we expected much more. The hotel service was very nice and the cabin adequate. The shore excursions terrific and guides were very knowledgeable. Our post cruise hotel stay in Paris was excellent which included free tours. I purchased tickets on line for a private tour of the Louvre which was also a memorable experience. The entertainment on board was non existent unless you are a drinker. We did NOT have a romantic river view cruise through southern France. Read Less
Sail Date May 2018
Out of all of our VIKING RIVER BOAT Cruises, this was by all counts, the worst. The staff seemed tired and not very friendly, ship had a bad odor, it must be needing a re-do, the Wifi was terrible. All of our other long ships have ... Read More
Out of all of our VIKING RIVER BOAT Cruises, this was by all counts, the worst. The staff seemed tired and not very friendly, ship had a bad odor, it must be needing a re-do, the Wifi was terrible. All of our other long ships have been new and beautiful. The BURI must be a much older ship. It had a sewer problem all week, nasty smell all over the ship. Dining room staff were very slow to take orders & get the food out. The PA system on the ship didn't work for the first 3 days, so no announcements were announced. The wifi system was terrible, all the other ships have had excellent wifi. I would recommend VIKING takes a good look at this ship and make some much needed improvements, the food was mediocre. They offered a night time walking tour, we did not go, but 2 ladies fell and were hurt quite badly. They had no flash lights to walk with, one lady broke her glasses, and hurt her shoulder and face and had multiple bruises, the other lady was taken to the hospital and needed a leg brace when she was returned to the ship, she alo was quite badly hurt. I would suggest they discontinue this night tour. We have 2 more Viking cruises coming up in 2018, hope the ships are better maintained than the BURI. We are booked on their RHINE GET AWAY cruise & the MAGNIFICENT MEKONG, an update to our cabin from VIKING would be very nice, if possible! Read Less
Sail Date August 2017
This cruise was a great disappointment. We only sailed 3 out of 7 days! The first delay was because of river conditions. No other explanation. We were bused to see the sites. The next delay was because the lock operators were on strike. ... Read More
This cruise was a great disappointment. We only sailed 3 out of 7 days! The first delay was because of river conditions. No other explanation. We were bused to see the sites. The next delay was because the lock operators were on strike. Not Vikings fault and it only meant a delay of 3-4 hours. The next delay was amazing. Many passengers had gone on an excursion. We were to meet them downriver at our next destination. I thought the boat was going very fast. Some of the passengers were watching out the window and saw the boat go straight into the bank! One passenger was knocked off her feet, but luckily was not hurt. The bow was covered in broken trees. The glass around the bow was broken. The captain was able to get the boat off the bank after 20" of going back and forth in reverse. We went back to Avignon to be inspected by a team from Basil. There we stayed. This accident was referred to as "the incident". Our compensation for this was free drinks before and after dinner. Also..the captain was there to say goodbye the next day! Read Less
Sail Date October 2016
Viking River Cruise, Viking Heimdal, Lyon to Avignon, May 4-11, 2016 Viking River Cruises presents an attractive, even seductive, face. From the alluring advertising to the handsome “long boats” decked out in understated ... Read More
Viking River Cruise, Viking Heimdal, Lyon to Avignon, May 4-11, 2016 Viking River Cruises presents an attractive, even seductive, face. From the alluring advertising to the handsome “long boats” decked out in understated Scandinavian hues to the exception people who staff their ships to the fine cuisine and excellent local guides who make each destination come alive, Viking does it right. It is only when something goes wrong, whether due to Mother Nature or mechanical trouble, that Viking's failings come to the fore, and the promised excellence falters. We were a group of four booked on the Viking cruise from Lyon to Avignon, starting May 4, 2016. Arrival at the ship was largely uneventful, even though the arrangements for clients arriving on their own was not ideal. Finding the ship required a last minute phone call; fortunately we had a global phone at our disposal and we able to get the necessary information and get close to the ship to offload luggage. Personnel aboard the beautiful Viking Heimdal were unfailingly helpful, courteous and a pleasure to work with. The first indication that all would not be well came the first evening when the staff announced that high water in the Saone River prohibited sailing to the first stop (Macon). The excursion to Beaujolais would be handled by coach from Lyon, eliminating a half day river cruising each direction. Profuse apologies for the situation but nothing in the way of acknowledgement that a significant attraction of the itinerary was to be missed. It must be reiterated that the personnel aboard Heimdal were top notch and were doing their best within the resources given them by Viking to make everyone happy and give them an excellent vacation. Just one example, is the abysmal internet capacity Viking builds into its ships. Even the staff have great difficulty assisting clients online due to the poor quality of the internet onboard. After the third day in Lyon, we sailed in the early am to Vienne, arriving as most people were just getting up for breakfast. That day and the next couple went as planned in the itinerary, with the excellent local guides providing a fine introduction to their towns and the region. After a day in Avignon, the captain announced before dinner that the planned cruising to Tarascon (for Arles) had to be scrapped as a mechanical problem had developed with the ship. Again, coach tours to Arles had been arranged, but for a second time at least two partial days of river cruising were missed. Also, again, profuse apologies for the change in plans but nothing in the way of accommodation. Close reading of the cruise contract would reveal that such changes in itinerary are totally in the hands of the cruse line and no compensation is required. The total absence of any consideration for the diminution of the cruse offering, however, is a reflection of the corporate culture of Viking. It would have been so easy to simply offer the optional excursions as complimentary, for example, as a show of good will when forces, of whatever origin, caused the total cruise experience to be significantly diminished. We had, after all, booked a river cruise, not a coach tour with river segments. Of the scheduled 8 legs of river cruising, we accomplished 4; of the 6 cities/towns to overnight, we did 4, with three nights in Lyon and another three in Avignon. Then, the final straw, came when, on the penultimate evening of the cruise, the final bill was presented and it contained a credit (“from an outside source”, read our travel agent) that had not been revealed to us at the beginning of the cruise. We were left with a sizable credit balance that Viking policy would not allow to the used for gratuities, and also Viking policy had to be used on the cruise for which it was given. This “take it or leave it” seemed to be firm Viking policy, with no explanation as to why we had not been informed of the credit on boarding. In the end, we arranged a full day excursion for our last day, using up the credit and some extra out of our pocket. We had a great day but would not have chosen this excursion without the circumstances. In fairness, Viking has offered a sizable voucher for use on a future cruise as compensation for this last glitch but given our overall unhappiness with Viking as a company we are unlikely to use it. Finally, should anyone from Viking Heimdal, May 4 Lyon to Avignon, be reading this, nothing here should detract from the excellent service we enjoyed aboard. The staff onboard, from Captain Laurent, Cruise Director Bea, especially Program Director Patricia and Concierge Doru, to the restaurant and bar staffs and housekeeping, all performed superbly within the bounds of Viking policies. It is a shame that such dedicated people, superb ships, top notch cuisine, appealing itineraries and expensive advertising are diminished by a company that, in the face of the unexpected, places its bottom line above the fulfillment of the promise of an exceptional river cruising experience. Perhaps my expectations were too high, but the coach trip with river segments is just not a river cruise. Somehow, Viking should know that an make it right. Instead we were offered a bribe. I cannot recommend Viking. Read Less
Sail Date May 2016
My husband and I have been on many cruises, but this was our first river cruise. We were really looking forward to the experience of sitting on the top deck (or our own balcony which we paid extra for) and watching the French countryside ... Read More
My husband and I have been on many cruises, but this was our first river cruise. We were really looking forward to the experience of sitting on the top deck (or our own balcony which we paid extra for) and watching the French countryside and drinking some good French Wine. Our first day was just that - a beautiful views from the sun deck with a good glass of wine. On our second day in Lyon after a nice city tour, we were informed during our daily review that there was a problem with a critical part of the ship and our departure would be delayed. We were disappointed but were expecting the delay to be a half a day at most. This delay became 3 days. The cities and towns that we were supposed to be crusing to became bus tours of over 2 hours each direction and terrible rush hour traffic on return to Lyon. (where we were parked for 4 days with a view of a stone wall and a bike path). Once the part was replaced, we only cruised at night when we were sleeping. We never had the use of our balcony for river cruising. To top it off, the cruise before ours (on another ship) had the norovirus and those passengers were allowed to board our ship. We had no coffee bar, no access to public restrooms, no salt and pepper, or sugar and cream on the tables, no bar snacks. We had to be served at the buffet breakfast (3 or 4 people serving several hundred passengers). We were not offered any renumeration for our inconvenience - not even a token bottle of champagne. The basic attitude was "it is out of our control - not our fault". Since we paid significantly more for a river cruise than we would have for a land tour (and a "hotel room" on the ship that was significantly smaller than a normal hotel room) we asked Viking for a partial refund. Our request was refused with an offer for a discount on a future cruise. We will NOT be taking another Viking Cruise. As an IT professional where we have disaster recovery plans for "critical systems" I would have expected Viking to be able to replace a part in the heart of Europe in less than 3 days - particularly for a cruise for 6 nights. The ship was nice, the food was good but not exceptional. Overall the personnel were professional and competent. The itinerary was good - we really would have loved the ability to walk on and off the ship to the small towns instead of being ferried on a bus with limited time to really appreciate the local culture. We saw plenty of other cruise lines on the same itinerary - I would recommend considering one of them. Read Less
Sail Date September 2015
We were three couples booked on the Viking Heimdal going from Chalon to Avignon over seven days at the beginning of July. The cruise was recommended by friends, but was extremely expensive, so perhaps we were expecting great things. ... Read More
We were three couples booked on the Viking Heimdal going from Chalon to Avignon over seven days at the beginning of July. The cruise was recommended by friends, but was extremely expensive, so perhaps we were expecting great things. Extensive tv advertising also boosted our expectations. We caught a very early morning flight from Heathrow to Lyon. We had to wait a long time at Lyon because other passenger's luggage had been mislaid on the flight. Eventually we were loaded onto a second coach (the first one having long departed) for a 1 hour 45 minute ride north to Chalon. However it was 100+ degrees and no water was supplied. So several of us trooped back into the terminal to buy water for all the passengers. Eventually we arrived and were allocated our cabins. I cannot fault the friendliness of the staff. We then stayed moored in Chalon for almost two days with daily coach trips offered to see local sights. On the second night we departed back in the direction of Lyon! Each day basic coach trips were offered; some requiring very early starts. The places of interest were of very mixed quality. With one exception all of the extra cost excursions were rejected by the passengers. When we did move down river we were often removed from the top deck where we were sleeping or sun-bathing because the super-structure had to be lowered to negotiate the numerous low bridges. The food was at best average; certainly not compatible with the overall price paid. For the last three days of the cruise the air-conditioning on the boat failed. It was well over 100 degrees on each day. Eventually the captain apologised, said that all four Viking boats in the area had the same problem and it was related to the temperature of the water in the river! Essentially the design of the cooling systems could not cope with the ambient temperatures. Regardless of the exorbitant price paid we were given a recommended scale of gratuities. A quick calculation showed that if followed, the tour director would receive £2000 for her efforts. When we settled our extras bill we were asked if they could add the recommended gratuities. We declined. One week prior to boarding there was a serious terrorist attack in Lyon with loss of life. Regardless of this the security on the boat was non-existent requiring a letter to the management. On only one occasion subsequently were shore tickets collected at the head of the gangplank. On all other occasions anyone could have walked on or off of the boat and committed any kind of atrocity. We felt there was no point in complaining to Viking because the most we would be offered would be a credit on another cruise. No thank you! Read Less
Sail Date July 2015
I was extremely disappointed with the Viking River Cruise from which I just returned. The river was too high so we couldn't leave the port. The way the situation was handled left much room for improvement. It was obvious that the ... Read More
I was extremely disappointed with the Viking River Cruise from which I just returned. The river was too high so we couldn't leave the port. The way the situation was handled left much room for improvement. It was obvious that the director was given very little authority as to what to do in such a situation. The passengers were extremely angry and given little opportunity to get questions answered. The front desk was not knowledgable of the area and could give very little information. The food was the worst food I have ever had on a cruise ship, and as for entertainment--there was very little. All in all I will not be taking another Viking Cruise. Read Less
Sail Date May 2015
Having had a wonderful cruise on the Seine (Paris-North-Paris) we looked forward to the Portraits of Southern France. The Viking dock site in Chalon is not a beautiful but we enjoyed the walks away from the ship. We were surprised when ... Read More
Having had a wonderful cruise on the Seine (Paris-North-Paris) we looked forward to the Portraits of Southern France. The Viking dock site in Chalon is not a beautiful but we enjoyed the walks away from the ship. We were surprised when we were told that we were having to hurry along to get to Lyon because we needed to pass through the locks before May 1 closures due to May Day. Since May Day arrives annually on May 1, we were disappointed that whoever made up the schedules hadn't taken this into account. Instead our itinerary was changed to get us to Lyon quickly. Lyon is a great place to visit and we enjoyed the walking tour. The Delling is lovely. We reserve the least expensive cabin when we travel because we only sleep in it. That means we enjoy what the rest of the ship offers. We appreciate that the libraries on the French cruises stock information, fiction, non-fiction that relates to the areas through which we pass. From Lyon we went to Vienne. And that was the end of our cruise. High waters caused the river to be closed. From then on we were on a bus tour. But with a bus tour, one progresses on one's journey. We had to travel the same roads every day for longer and longer times to access the rest of the itinerary, returning to the ship each night. Boring and tedious are not words that one should have to use to describe an expensive holiday. The program staff tried its best, but they lost sleep communicating with Viking land crew about changing itinerary and new arrangements for guides and midday meals. They also had to deal with answering questions to which there were no answers. They were stressed and it showed. We hadn't expected that we would have to be supplying moral support to staff on our holiday. Luckily the problems didn't affect the dining room and the food and service continued to be good. Viking does state in the fine print that gets mailed to guests that it cannot be responsible for weather and water conditions. True. But this is not pointed out when one books the cruise, not is there any mention of possible problems. And we are still trying to figure out how the May Day mix-up came about! Anybody who travels in Europe is aware of May Day closures. Viking offered compensation: $688.88 US on each ticket. We are Canadians and the Canadian dollar is worth about 80 cents to the American dollar. This offer was good for one year. We asked that it be a cash settlement instead since our holiday plans do not include annual cruises. Request denied. We asked that the offer be extended for the same reason. Request denied. Are we being cynical if we suggest that Viking uses bad sailing experiences as a means of selling next year's cruises by offering minimal compensation as a bait to spend thousands more dollars? We are rethinking our future holiday plans. A quality bus tour is beginning to look good! Balcony Boy Read Less
Sail Date April 2015
From the very beginning of this cruise things went wrong. Due to the changing of ports we missed the first nights dinner due to our late arrival, although they did serve us cold soup and a stale sandwich. Captain was aloof, restaurant ... Read More
From the very beginning of this cruise things went wrong. Due to the changing of ports we missed the first nights dinner due to our late arrival, although they did serve us cold soup and a stale sandwich. Captain was aloof, restaurant manager was rude and organization of excursions was day to day. The guides were hard to understand, rushed us through the sites and were not well informed. Some of our excursions took us over 2 hours to arrive. The food on the ship was very inconsistent. Steaks were good, but poultry and fish was overcooked and tasteless. We stayed in Lyon 3 days facing a graffiti riddled building-not the cruising we were promised. Only got to use the sundeck the last day due to high water. The entertainment consisted of a piano player that played the same music over and over again. Only one night did we get a break from this monotony. The complimentary wine was poor in quality and forced us to order from the partial wine list at our cost. We wrote a letter to complain about the quality and low price value. The only thing offered was a discount on our next cruise with Viking-the same discount offered to all other past guests. Why would we want to cruise again with Viking. They did not deliver and we will never use them again. Don't make the mistake of booking with Viking-AMA is a much better choice. Read Less
Sail Date October 2014
The Buri is a beautiful ship with a wonderful staff. Every meal was a great experience and the service was excellent. The Rhone river is another story. The river has a muddy brown color the entire length of the cruise and was overloaded ... Read More
The Buri is a beautiful ship with a wonderful staff. Every meal was a great experience and the service was excellent. The Rhone river is another story. The river has a muddy brown color the entire length of the cruise and was overloaded with branches, trees, logs and trash the first 3 days out of Avignon. If there was anything to see along the waterway you'll never know for the river banks on both sides are lined with tall densely populated trees. Then there are the 11 locks that can take hours to navigate due to heavy river traffic. Lyon was a beautiful city with much to do and see. The rest of the days were spent in quite ordinary towns with little or nothing of significance. We had one tour guide take us to a very ordinary town hall and then to the post office as highlights of her town. It was almost laughable. We have been on many river cruises in Europe and each one has been a terrific experience, unfortunately, the Rhone river is not one of them. Read Less
Sail Date October 2014
We lost the expected afternoon in Avignon because Viking forgot it was Bastille Day and they had to move the ship north of some locks early in the day. While they offered a bus ride an hour back, it only offered 1 hour in Avignon versus a ... Read More
We lost the expected afternoon in Avignon because Viking forgot it was Bastille Day and they had to move the ship north of some locks early in the day. While they offered a bus ride an hour back, it only offered 1 hour in Avignon versus a full afternoon until an evening departure. We lost the evening in Vivien as promised - it seems Viking does not reserve docking space and we ended up spending the evening docked at a lock in the middle of noplace. When we arrived in Lyon (actually we were northbound, but CC did not let me say we started in Avignon), we were told that was the end of our cruising. The water was too high for our longship to pass under bridges north of Lyon. Everything was still offered, but will multiplehour long bus rides. We were docked for three days with a grafitti covered warehouse on one side and a sister thip on the other, so windows were useless on both sides. All the foreign competitors sailed right past, as their ships are one deck shorter. If you check other reviews, you will see this happens all year long on various portions of the Portraits of Southern France cruise and Viking is running four - yes four longships on this route. Can we say fraud? The historic river heights and bridge heights are not a surprise, and according to both senior crew and CC reports, this happens often all year long. Viking did a fine job otherwise as per usual. But, with the ships Viking chose to use, this cruise cannot be delivered with any certainty. Avoid Viking on this route. Other lines will be just fine. John MacBain Read Less
Sail Date July 2014
Viking, well yes, they have great advertisements, and gorgeous photos of the new 'longboats', however here are the facts. 1). They must have your whole entire cruise fee payable immediately payable upon booking. 2). Watch out, ... Read More
Viking, well yes, they have great advertisements, and gorgeous photos of the new 'longboats', however here are the facts. 1). They must have your whole entire cruise fee payable immediately payable upon booking. 2). Watch out, depending upon where your cruise goes, look at the following : River swelling, lock strikes, time of year for river swelling ( and/or depleting) etc. ALL of those affect your cruise. 3). Speaking of which: those nice photos of your upper deck cruising through those lovely rivers, ahem, on our 8 day cruise recently, only ONE DAY was the upper deck open. Check it out people , Viking is misrepresenting their cruises, letting you think you can sit 'above the ship ' and watch the scenery, when in fact, on our last 2 Viking cruises,the UPPER DECK WAS 'CLOSED'. Yes, that means, NO nice viewing, cruising scenery like they show in their advertisements. And, if there are ANY swollen river delays, that can happen, well, guess what, you are put onto a ghastly bus , no fun, and bussed to the next destination, Our advise is: CAREFULLY CHECK, where are you going on your river cruise, what time of year, what are the rivers like ( heavy rains affect river cruise travel, people !!!), that means your boat STOPS until the river cooperates. I'd like to say that Viking is great, however I think they treat passengers like us ( active adult ) like children. I.e: not telling us "what is happening & when ". This , in my opinion , is their most serious flaw. For an example, our cruise was supposed to start in Chalon, France. So, we purchased the 3-day pre cruise Paris stay. Then, they told us at the Paris hotel, that instead of traveling to Chalon that we now would be bussed to Lyon,, due to ( take note : River swelling !). Okay. We were told 4 hours bus ride. We got on the bus and the lady told us 9-10 hour bus ride. ******VIKING: NOT OKAY! ***** We are not children ! and many people were upset by this. We could have just calmly had a quiet bus ride to Lyon, but no, a talkative ( microphone) lady kept us awake the whole time. And, because English was her second language, every 2nd word was ' uh uh uh ' .....it was PAINFUL. We finally arrived in Lyon missed 3 days of our cruise, people : watch out, that means Viking is dependent on RIVER WATER LEVELS!!!! They do not tell you this as you are sending them your full deposit amount $$$.... In addition, if Viking had told us that the bus ride was 9-10 hours, we would have taken the train(3+hours) and with no loud , bad, tour guide microphoning us for the whole way. On a positive note: the crew of the Viking Heimdal was superb. We do think, however, that the Viking Heimdal crew was very hard working and maybe overworked ? It seemed to us that they did not have enough crew members for that was required. The staff worked incredibly hard , many hours every day and night, however, we, as cruise guests, think they could use more staff. It almost seemed like they had a skeleton crew, just making due, until more staff could come aboard. Kudos to Kornelia, awesome hard work. Our suggestion is: check out Viking, but first, check out when , time of year, are you going, and what other river cruise line does the same itinerary, because , we saw river cruise boats that had their upper deck open while ours on Viking , was closed. Big thing as you are cruising European rivers ! Read Less
Sail Date July 2014
This 7-night "Portraits of Southern France" sailing on the Viking River Cruises longship Heimdal didn't meet all of my expectations given all the glossy literature I had received from Viking and the fancy TV commercials they ... Read More
This 7-night "Portraits of Southern France" sailing on the Viking River Cruises longship Heimdal didn't meet all of my expectations given all the glossy literature I had received from Viking and the fancy TV commercials they run on PBS Masterpiece. I made the booking for the May 24, 2014 trip from Chalon-sur-Saone to Avignon a year in advance. The Viking 2-for-1 price for a category B stateroom #219 with a verandah was $8111; I paid $6895 through an Internet travel agency or $493 per night per person. We made our way to Chalon and checked into a hotel the Friday night before the cruise was to leave On Saturday morningI received an "urgent" email from Viking notifying me that the ship would not be leaving from Chalon and we were to make our way to Lyon, about 100 miles south, to board the ship there. No explanation for this change was given. The email did say we could proceed to the docking location in Chalon and bus transportation would be provided. I had a rental car so I drove to the Viking dock at a run down industrial area but no bus or Viking representative was there. I checked with the car rental agency and was told I could return it in Lyon rather than Chalon for no additional charge so we made a decision to drive through the Burgundy countryside to get to Lyon. We found the ship, were directed to our cabin, and were told we would be staying in Lyon until Tuesday noon. The cabin was intelligently designed except for the very limited space between the end of the bed and the wall unit, which prevented one person from passing if the other person was sitting on the bed to get into the unit's drawers. The food served in the restaurant was very good.  At breakfast and lunch one could eat from a self-service buffet, order from the kitchen, or both. Dinner consisted of a choice of three starters, five entrees, and three desserts.  Wine, beer, and soft drinks were complementary in the dining room.  Coffee and tea were available anytime in the atrium. Off ship tours were ok but in many cases the guides tried to present just too much information. The passenger makeup was mostly American couples over 60 years old. There was a few brits, a large Asian family, a few teens, and no children. The Saone and Rhone rivers have none of the charm of the Rhine, Main, Elbe, Moselle, and Danube rivers.  Most of the stretches of river the ship passed through were lined with industrial factories not picturesque medieval villages. Nits that I had about Viking were: 1. On Sunday, the ship's tour of Beaune went on via a 4-hour bus ride (2 hours each way) that included a group lunch of mostly inedible food served in a hot, very crowded second floor dining room. 2. The ship's master (captain) did not speak a word of English so the few times he spoke to the passengers in the briefings in the lounge, he spoke in French and his comments had to be translated by the cruise director or hotel manager. 3. Vikings literature states "Weather permitting, the ship‘s sun dec is its most popular area when the ship is sailing." Not true on this cruise. The weather was mostly fair but the sun deck was NEVER opened when the ship was moving. 4. Given that Viking saved fuel and port charges that the passengers' undoubedly paid for, there was no compensation (not even a free drink) offered for the missed stops (Chalon-sur-Saone, Macon) and missed sections of the river. At the end of the cruise, I left some less than positive comments about the value Viking provided on the guest questionnaire. After we returned home, both my wife & I received emails containing a voucher for $811.11 (a total of 20% of the original retail price of the cruise) off a future cruise within the next year. In what world would a company presume that a customer who had problems with one of their products would return to spend good money after bad on another of their products? Read Less
Sail Date May 2014
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