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3 Helpful Votes
Sail Date: August 2017
The food was mediocre on this cruise. The food we ate ashore and on our plane to and from was better, and I am not exaggerating. I almost laughed out loud when told the bread was made onboard. It is not and it is not good. Most things ... Read More
The food was mediocre on this cruise. The food we ate ashore and on our plane to and from was better, and I am not exaggerating. I almost laughed out loud when told the bread was made onboard. It is not and it is not good. Most things are frozen. For example, the lobster thermidor is made by boiling a plastic packet of lobster and other items and placing it on a hulled out shell. It is not baked or broiled in the shell. The room service menu is limited and the items are below par. The hamburger was the worst I have ever eaten---clearly a patty loaded with filler. There are two pools. The main pool is very crowded. The pool off Canyon Ranch spa and accessible to concierge and higher rooms does not have service of any kind. You must walk back and forth between the pools to get a glass of water, cocktail, etc. Really odd. The stewards and housekeepers were lovely, but that was the only highlight. Read Less
3 Helpful Votes
Sail Date: June 2017
*First cruise on Oceania, although 3rd cruise in a "R ship", so we knew what to expect when it came to the tiny cabin shower, public spaces, size, etc. Compared to Azamara's ships this recently refurbished ship is marginally ... Read More
*First cruise on Oceania, although 3rd cruise in a "R ship", so we knew what to expect when it came to the tiny cabin shower, public spaces, size, etc. Compared to Azamara's ships this recently refurbished ship is marginally better. *Itinerary was good but some of the port departure times were too early and detracted from the on-shore "tourist" opportunity. *Can't say enough good things about the dining experience. *The staff and their service were wonderful. However the ship's shops were pricier than expected for the usual cruise ship stuff. *We had included business class air that was the major disappointment for the trip. The airline (AA/BA) was fine but the routing were poor; a) not as direct as possible and b) "legal" but very short connection times. This was an issue both going and coming from the ship. For example, coming home; we would have missed our connection in ORD, except that our domestic flight out of ORD was 1 hour late in departing. * The 2 enrichment lecturers and the 2 bridge instructors were great. We dropped in on the beginner bridge game lesson and enjoyed it so much, we attended every one thereafter. Read Less
26 Helpful Votes
Sail Date: June 2017
My partner and I had travelled once before with Oceania on the Regatta and were underwhelmed by our first trip with them. We are seasoned cruisers with this being my 34th cruise and my partner’s 35th. We saw this late Transatlantic to ... Read More
My partner and I had travelled once before with Oceania on the Regatta and were underwhelmed by our first trip with them. We are seasoned cruisers with this being my 34th cruise and my partner’s 35th. We saw this late Transatlantic to Europe two years ago and decided to give Oceania another try. Well, this trip was a 180 degree turn from our first cruise with Oceania. It was a fabulous cruise in generally every aspect with a few minor exceptions. When we arrived at the Port of Miami (12:30 PM), embarkation was smooth and simple. The Oceania Representatives were courteous and generally efficient and we boarded the ship immediately. When we embarked, we were told the cabins were not ready and a general announcement would be made, but we were able to drop off our hand luggage and go directly to lunch. We were directed to have lunch in the Terrace Cafe on Deck 9. Along the way we noticed the ship was beautifully decorated in a traditional manner. The Terrace Cafe was light and bright, and to our delight the staff and chef were waiting with open arms in comparison to our previous cruise. The food service area was nice and had a large variety of foods for a small ship. This was the quality of Oceania's food we had always heard about. The desserts and the homemade ice creams were fabulous. Every day of the trip the food variety was excellent and the service was outstanding. We also loved the Waves Café – my favorite was the surf and turf (lobster tail and filet) sandwich with truffle french fries. We went to our cabin on Deck 7. We had originally booked an inside cabin on Deck 4, but we were offered an upgrade to a concierge balcony for $450PP and we grabbed it. The bathroom was small/average size, but adequate. We met our new Stewardess Marife and her Assistant, Teguh, They was wonderful throughout the entire cruise and took care of all of our requests. We then went to explore the rest of the ship, which was quite nice. Everything was decorated beautifully and had lovely artwork and tasteful furniture. After Muster Drill, we met our fellow Cruise Critic members at the Waves Bar for a Sail Away get together. It was nice to have 40 -50 members turn out and many of the group socialized together for the entire trip. The Captain and his Officers were visible and were very personable. You can tell this was a well treated and happy staff and that is what makes it pleasant for the passengers. We went back to our cabin and our luggage had already been delivered, so we unpacked and were set for a cruise across the Atlantic. Over the course of the trip - we dined twice each in Tuscan Steak and Red Ginger. In Tuscan Steak, we had a lovely dinner of filets and lobster tails which was excellent. Red Ginger was outstanding. On our first visit, my partner had the carmelized shrimp, lemon grass soup and the Mediterranean sea bass and I also had the shrimp, rack of lamb and lobster pad thai. We ordered similarly on the next visit, but I did order the pad thai a bit spicier, as it was a bit bland the first visit. Both restaurants were excellent and service was outstanding. Additionally, the sommelier in Tuscan Steak actually remembered the bottle of wine we had ordered on our previous visit, which was a total surprise. The Terrace buffet during the rest of the trip was excellent at breakfast and lunch. The Grand Dining room was beautifully decorated. This is totally open seating and most tables are for two or four. We had dinner with lovely people during the cruise. If we had dinner by 7:30PM, we were able to make the 9:30 show. The staff in the dining room was outstanding. Our Waiter Ronald and Assistant Waiter Putu did an excellent job. We attempted to have them whenever we dined there. Putu and Dario (he worked in Tuscan at night) also worked in the Terrace Café and took wonderful care of us. The dinners in the main dining room were generally very good to excellent and there is an everyday menu as well. Sirena also served dinner up in the Terrace Café if you chose to dine more casually; lobster tails and lamb chops generally appeared every night up there as well. We had one dinner at the Terrace Café which was fine, but we generally prefer to have sit-down dining room service for dinner. One minor issue with food – we returned a couple of days from excursions around 4:15 PM and there was nothing to eat anywhere on the ship between 4-6 PM and were a bit disappointed and hungry!! I spoke to the Food and Beverage Manager and suggested that something should be available, if only at the Waves Café – i.e hamburger, hot dog, etc.. and was told “well you could order from Room Service.” I think Oceania needs to take a second look at this issue. Liquor prices were far too high. Most people did not take the package at $60 per day, per person. That would amount to $1,960 for a two week cruise for two people. We made sure we attended the afternoon happy hour at the Martini Bar and the late night happy hour in Horizons. Michael at the Martini bar was a standout; additionally Wayan did a great job in Horzons. Kalpesh and Alex who worked in both bars were excellent and attentive. Entertainment On this trip, compared to our last on Regatta, the entertainment was wonderful with a larger variety for everyone’s interest. Cruise Director Leslie Jon did a nice job. Comedian George Casey did two shows and was hilarious. Guitarist Nestor Santurio was a delight. There was also a pianist, violinist, magician and ventriloquist who were excellent too. The Sirena cast consisted of three men and three women. They did several production shows throughout the 16 day cruise. The cast and entertainers mingled with the passengers throughout the cruise—an advantage of a small ship. We met Sam and Lillian the first day and chatted with them often. The Sirena band led by multi-talented Alex from Miami was excellent, as was the string quartet. After the show, we met our new found friends at Horizons, which turned into a disco at night. They offered 2 for 1 drinks. Guests could choose music on an I-pad, but it would have been nicer to have a live DJ from the entertainment staff. The Casino has now been taken over by NCL (parent company of Oceania) in contrast to Century Casinos that formerly ran it – they have increased the stakes and had little to no action. Black Jack tables were $15 or $25 per hand and Three Card Poker was $5, but few takers. I think the Casino needs to promote itself and have some incentives – i.e. Match Play coupons, etc.. The slots were also very tight. We only knew of one winner during the two weeks. The pool area was lovely and there was some nice relaxing music. We also saw a shift in the clientele – last trip people were much older and stuffier. This crowd was younger retirees and some families with well behaved teenagers and twenty something family members. It was a wonderful mix of passengers and age groups. On a side note – those hounding photographers and expensive photos have been removed from the ship and it made the trip much more enjoyable. Excursions – We had five Oceania excursions included and we enjoyed them. Bermuda - As we have been here before, we decided to take the local bus to Elbow beach and had a nice day on our own. Madeira, Portugal (Funchal) - We took city tour and it was very pretty and interesting. Malaga, Spain – We arrived a bit late, as we had some rough waters for a day or two -- so a few of the excursions were cancelled (specifically Alhambra/Granada) and people were disappointed, but it was understandable. As we had been to Granada before we chose to do Marbella and Puerto Banus. We toured the town of Marbella which was clean and beautiful. The tour then went to Puerto Banus – which is the Monte Carlo/Palm Beach of the Costa del Sol. There were all the top shops and yachts. It was beautiful. Cartagena, Spain – We did the highlights of Cartegena – which was rich in history and a lovely tour. Barcelona, Spain - We have been here several times before and there is so much to do and see. We did the ship’s tour - Barcelona’s Iconic Landmarks which included lunch. The tour was fine and informative, but you need much more time than a day to really experience all that Barcelona offers. If you have a chance to stay 3-5 days I highly recommend this. Aix-En and Marseille, France – This also was a full day tour of both areas and we had a wonderful guide and had a great tour of both cities. St. Tropez, France - We did this on our own. You must tender in and it was wonderful to walk around the town. It is very expensive for everything here. Miscellaneous Overall, our impression of Oceania, since sailing on Sirena has greatly improved since our first trip on Regatta. As I previously mentioned, the demographic was 40's - 70's with a smattering of younger people. My partner is 75 and I am 56 and we both agreed that the crowd Oceania is enticing Baby Boomers and is definitely the way to go, as it provides a more vibrant life on board and the staff enjoyed this clientele as well. We also liked the evolution of Oceania entertainment and nightlife on the ship since our last voyage. As we stated previously, the service overall was excellent. All crew members are well trained and enjoy their jobs and do not appear to be as overworked as on other cruise lines, There were some wonderful standouts on the ship, as noted above, and they were rewarded accordingly, beyond the daily automatic tips. Final Thoughts Debarkation was smooth and we were off the ship quickly and onto our trip to our hotel in central Rome. As we are avid cruisers, this trip certainly has changed our mind (positively) about considering Oceania in the future. We would go back on this ship in a heartbeat. It was one of our best cruises. Read Less
5 Helpful Votes
Sail Date: May 2017
We went on the Explorer last year in May 2016 to Scotland and Norway and was the first time with Silver sea. We have traveled Seabourn and was happy, but friends had mentioned to try Silversea. There were 2 days at sea due to canceling ... Read More
We went on the Explorer last year in May 2016 to Scotland and Norway and was the first time with Silver sea. We have traveled Seabourn and was happy, but friends had mentioned to try Silversea. There were 2 days at sea due to canceling beach party in Timor Indonesia saying the country would not allow cruise ships there any longer. Then we arrived in Dawrin docked a day early, so 3 days lost. They tried to get a couple tours on land at the end. One a city drive and the other a wildlife park/aquarium tour. Food fair, but r redundant. The rooms were worn and outdated. Lots of crickets in our cabin and balcony. They said they probable hitched a ride back in Darwin. Yikes! The cabin attendants were top notch. Most of the waiter staff were good, but seemed frustrated at times. Less luxury and more of a working ship for exploration tours. Price was 30K for Veranda Suite....and not worth that to see a few rock carvings and the hikes were very hot and humid. Be in good shape and hold the bladder for 2-3 hours. Rod river cruise had a bathroom on the boat. It was a fun tour and the zodiacs getting you wet under the waterfalls were the best 2 things out of 11 days. Kind of boring. Should have been more activities. No bathroom provisions on most the tours. No photographer as he had visa issue and there was not a cruise coordinator to help with other trips. Reception was overworked. Piano player was excellent. Read Less
6 Helpful Votes
Sail Date: April 2017
We joined Queen Elizabeth on the 20th April in Cape Town. We had travelled on quite a few cruises on Queen Mary, but wow we were blown away by Queen Elizabeth. From the moment we stepped aboard, our holiday began and it was wonderful ... Read More
We joined Queen Elizabeth on the 20th April in Cape Town. We had travelled on quite a few cruises on Queen Mary, but wow we were blown away by Queen Elizabeth. From the moment we stepped aboard, our holiday began and it was wonderful the entire journey. From the food in the Lido to the Brittannia, we could not have asked for more. The shows were wonderful, with the exception of one show. Our entire experience was superb and we so look forward to being able to travel on Queen Elizabeth again. The cabin was in a lovely condition. It was really easy to navigate through the ship without getting loss. I certainly recommend a holiday on Queen Elizabeth. The staff on the ship were only too happy to go the extra mile, whether it was in Brittannia or at the buffet in the Lido. The friendliness was absolutely superb. Read Less
17 Helpful Votes
Sail Date: April 2017
First time on QM2...Arrived Dubai by air and spent 3 nights in JW Marriott (outstanding hotel)and had an "evening with Katherine Jenkins" which was excellent...did several private tours within Dubai...very good value. Overall ... Read More
First time on QM2...Arrived Dubai by air and spent 3 nights in JW Marriott (outstanding hotel)and had an "evening with Katherine Jenkins" which was excellent...did several private tours within Dubai...very good value. Overall impression of Dubai was Very good and would go again for a holiday. Boarding QM2 was not good and waited for over 6hrs for our luggage to come to our stateroom. As we were in the Queens stateroom on deck10, unable to attend our first lunch as we had no change of cloths.....shorts not accepted for lunch. Went ashore (privately) in Muscut. The trip round Yemen into Red sea was uneventful, thank goodness, although QM2 was well prepared.... Aquaba and Petra came next....outstanding trip and well worth going all this way for.... The 12 hrs though the Suez canal was another highlight of this trip...(think even better than the Panama canal)....Onto Limasul (Cyprus) and Messina and Naples, where we again went on a private trip to Sorrento, so had the day to ourselves...Then onto Lisbon and finally Southampton. Disembarking was another nightmare, created by Cunard. .Being on the Queen's suite, no priority given to us. They wanted to wait till ALL baggage we in hall before we could go down, this meant a huge jam in hall....top Suites should have been released much earlier..... Having done a World cruise on QE 2 yrs ago, we expected better from this cruise.... Entertainment was poor to very poor and we walk out twice.....only one lecture was of a high standard, John Peters....the others not so good. The Royal Theatre was not that good. No seats are bookable, so you had to rush your dinner to be seated 1 hr before the shows to get a good seat. The seats are like a 'big couch" with no arms.....not very comfortable either. The Pursers office seemed not to care about their jobs very much and on the 3 occasions I used them, found them rude....it was as though they were talking down to the older passengers.....ave. age must have been 65.....I found this attitude very concerning. Our Queen's stateroom was excellent, and made up for other short comings of this cruise. Very big with plenty of room and cupboards....Balcony was huge and excellent for sunbathing. The Grills dining couldn't be faulted either. Excellent choice of menu and service outstanding. This cruise left us with the impression , that Cunard were at the end of their World cruise and wanted to fill up the ship from Dubai with 900 people....that meant entertainment and ports of call suffered.....even the Captain, who was retiring, seemed to have lost interest. The QM2 has just been 're-mastered', unfortunately they should have looked beyond the new furnishings Value for money , this was a poor cruise and we would not travel on the QM2 again but stay with the QE instead....we have already cancelled our cruise on QM2 for 2018 and will go in 2019 on QE......speaking to our fellow passengers in the "Grills" they too had the same opinion, that QE was better. Read Less
8 Helpful Votes
Sail Date: April 2017
We booked an excursion to Paphos in Cyprus. The description of the tour which appealed to us was 1. Taken to Paphos and have three hours free time to explore independently or 2. Visit the Villa and see the mosaics and the tombs of the ... Read More
We booked an excursion to Paphos in Cyprus. The description of the tour which appealed to us was 1. Taken to Paphos and have three hours free time to explore independently or 2. Visit the Villa and see the mosaics and the tombs of the kings and lastly 3. Take a stroll along the harbour. However, we were given no choices at all! We were dropped off at the harbour and left there. There was only a few restaurant and tacky gift shops. I was in a wheelchair and on 24/7 oxygen. We tried to find some shops but it was a long trek and we only found a very small mall and went back to the harbour and waited there for a coach to return. We put in an official complaint at this persons desk when we returned and received 10% refund which was an absolute joke we had wasted our money and our day in Cyprus. The literature is completely misleading and if we had known what was in store we still could of taken the free shuttle bus or gone to Limassol where apparently the guests had a fantastic time which made us even more fed up ..... I keep trying to get in touch with the excursions specialist team as we was advised to do once we got back to UK but I have had no luck getting through so needed to vent my feelings somewhere. As for the cleanliness of the newly refurbished Kings Court, we found it dirty, especially the walls next to the tables, the skirting, the windows. Infact, a lot of the communal areas needed TLC. They were cleaned but the staff were very lethargic and did everything at a snail's pace and didn't seem to take any pride in the fact that they were on a Cunard ship, although they cleaned they didn't clean the edges or the corners. This is where germs lie ......... Read Less
6 Helpful Votes
Sail Date: April 2017
The itinerary was the attraction as well as the benefits conferred as a result of my cruise status (over 15 with Oceania in the last 5 years.) The service in the cafeteria was sub-par. many of the servers didn't speak adequate ... Read More
The itinerary was the attraction as well as the benefits conferred as a result of my cruise status (over 15 with Oceania in the last 5 years.) The service in the cafeteria was sub-par. many of the servers didn't speak adequate english to understand the request of the passenger. They made little effort to comprehend and would just stare awaiting the passenger's clarification of the english word for the food. The servers frequently slapped the food on the place with subtle hostility. Moving on to the entertainment, the musicians in the onboard band played without passion or emotion. Nice for a less than mediocre high school band fulfilling a requirement but surprising on a 5 star ship. The string quartet played out of tune and without enthusiasm. The visiting entertainers were spotty as to talent. Destination services was a disaster of disorganization. passengers were kept waiting until the ship was docked and ready for disembarkation and bus loading before tickets were issued thus delaying the departures and adding serious confusion and amazement at the lack of crowd and loading management. My gratuities were included for a month trip but the ship insisted they were included for only a portion of the trip. As I write my travel agent is attempting to correct that erroneous position and obtain return of the over charge. The general atmosphere has change as related to service during the time I have cruised but this trip was surprising in its lack of politeness toward the passengers. In light of the fact there is an increase of 5 star and better competition, I am surprised Oceania is seemingly unaware of their descent toward average. Perhaps it was just a string of 30 bad days for the staff. Or, perhaps it is a suggestion of future deterioration. I hope not. Read Less
Sail Date: April 2017
I have always liked the Whisper but will never take a segment of a world cruise again. In this segment, the majority of the passengers had been on this cruise since January and had established little groups to dine, drink and socialize ... Read More
I have always liked the Whisper but will never take a segment of a world cruise again. In this segment, the majority of the passengers had been on this cruise since January and had established little groups to dine, drink and socialize thus the new passengers had to find other new passengers in order to have a good time. This segment from Dubai to Athens had fewer new passengers due to the possible danger passing Yemen and other countries in the news but the tours to Luxor, Petra and Gisa were very worthwhile and Silversea takes precautions and has never had a threatening incident. The familiar crew on the Whisper helped make the trip more enjoyable. On the next segment from Athens to Monte Carlo, it was reported that 160 new passengers would board so I'm sure they outnumbered the tired world cruisers but we have cruised the Mediterranean many times and had seen many portsand we departed the Whisper in Athens. The food was wonderful in all dining venues and tasted better than I had remembered. The evening entertainment was professional and entertaining, Day lectures were educational and worthwhile and included a travel professional who highlighted the upcoming tours with a visual presentation describing history and cultural advice and additional sights. On days at sea, two speakers entertained passengers, one on British spies during World War 1 and two The other speaker told us his fascinating experience in Africa with camels. He actually rode by camel across the Gobi desert. Also on the British experience in Africa. The swimming pool was active with sun worshippers throughout the day as well as the hot tubs. Underwater exercises took place at 2 pm followed by water volleyball at 3. Read Less
36 Helpful Votes
Sail Date: April 2017
Just been on board for 10 days and was pleased to get off, personally I found the food not to be 5 star, the buffet area, although the food was better, I likened it to a motorway dining area, with the seating arranged so people were ... Read More
Just been on board for 10 days and was pleased to get off, personally I found the food not to be 5 star, the buffet area, although the food was better, I likened it to a motorway dining area, with the seating arranged so people were walking around you while eating. We wanted to do our own thing when we docked instead of organised tours, the tour people were not interested in the least in helping. I said at one time we wanted to go snorkelling and did they have any information, I was told in no uncertain terms I would have to ask when we went ashore. There were no information leaflets of the places we were visiting, it was organised tours at expensive rates or nothing. The last 2 days the ship was in lockdown as there was 120 crew members and a few passengers went down with norrovirus, an ambulance was called when we went into port, but this was all kept quiet to the oncoming passengers. The entertainment was pretty poor. This was by far the worst cruise I have been on, this was my first and last time with Cunard. Read Less
2 Helpful Votes
Sail Date: April 2017
I chose the QM2 because of its reputation and a desire to sail on her. It was the smoothest sailing I have ever experienced. The ship is spacious. The stateroom was very comfortable. QM2 is a true ocean liner and a grand ship. The pre ... Read More
I chose the QM2 because of its reputation and a desire to sail on her. It was the smoothest sailing I have ever experienced. The ship is spacious. The stateroom was very comfortable. QM2 is a true ocean liner and a grand ship. The pre cruise package purchased through Cunard was dreadful because the transfer from Singapore's Changi airport to the Fairmont hotel didn't happen - nobody was at the airport to pick us up. After an international flight we had to walk all over the airport trying to find someone who could answer our question 'where is our transfer?'. We ended up getting a taxi to the Fairmont Hotel where we were persuaded to pay additional money to upgrade our pre-paid room. Nobody from Cunard or the transfer personnel contacted us to apologise for the confusion. We were told somebody would pick our bags up next morning and deliver them to another hotel where we had to walk to and claim our bags before boarding the transfer. Unimpressed with this chaos we decided to pay for a taxi to port ourselves. Cunard have never offered any compensation despite the matter being reported to them. The room at the Fairmont was lovely and we had use of the club lounge for food, drinks and breakfast. This privilege was only because I paid to upgrade as otherwise we had to walk to another hotel for breakfast. Embarkation was a chaotic nightmare as the computers broke and thousands of people waited hours to embark. As far as the experience on the Queen Mary 2 I have to say it was wonderful. We particularly enjoyed the viewing window to the bridge. The dining experiences were wonderful and the food delicious. The captain was a gentleman. After exploration of the QM2 we were not that impressed with the kennels as the outside area seemed insecure in terms of fencing and it looked like some dogs could just jump the railing. We travelled through high risk waters (pirates) without incident and there was a black out each night with curtains drawn. Yet I had to alert the reception that the outside lighting / ship's night lights were still on so I think those pirates would still have seen us! There was a viral outbreak during the cruise which made things unpleasant as it is with all cruises that have these outbreaks. Yes I would love to travel on the Queen Mary 2 again as it was a grand experience. Read Less
6 Helpful Votes
Sail Date: April 2017
I've just read a number of the reviews for this ship and can't quite believe that I was on the same ship as the other reviewers. We found the cruise, all 40 nights of it to be generally and overwhelmingly wonderful. The ... Read More
I've just read a number of the reviews for this ship and can't quite believe that I was on the same ship as the other reviewers. We found the cruise, all 40 nights of it to be generally and overwhelmingly wonderful. The itinerary was brilliant. We travelled from Abu Dhabi to Miami, on the final two legs of the 2017 world cruise. There were some outstanding ports of call and barely any that I wouldn't happily go back to. Only two of the tours that we did weren't up to scratch - but that's the local tour guide more than anything. As most of the passengers had been on from the start, we certainly noticed that they were starting to get tired and generally didn't mix as well as other cruises we've been on. But that wasn't a problem, we are happy with our own company and there is always someone to talk to when you want. The cabin was very comfortable: spacious, clean, bright and exactly as you'd want. There is a full size bath and a good shower; a walk-in wardrobe with plenty of space; an exceptionally comfortable king size bed and all the amenities you'd want. The cabin stewards were lovely people. The food was exceptional, though I don't quite go for all the palaver about caviar on Sundays - such a push to get it too! We mostly ate in Compass Rose and really enjoyed it. As vegetarians, the offerings in the specialty Prime 7 weren't suited for us and after trying it, we cancelled future reservations. The desserts there though were amazing and, delightfully, you could pre-order them to be delivered to Compass Rose anyway. Afternoon teas were stunning and I could not fault the offerings in the bar. The entertainment was patchy. Some of the lecturers were excellent (Terry, yay) others were ok and a couple were meh. Likewise the entertainment, though most was excellent but the comedians, very ordinary. Maybe it's that they were playing to an older, richer American audience but I didn't find the political and the dated jokes all that funny. No, we are not all Trump supporters on this ship! And the destinations were all that you could ask for and more. We want to return to a number of them. If I had any complaint at all, it would be that some of the other passengers were pushy - some seriously hated to be in any but the front seats of the bus on excursions and some overrated what they could realistically do on an excursion - Regent clearly identify activity level but a couple of pax were determined to slowly trudge, grumbling all the while, behind the group on a 'strenuous' tour. That said, we recommend it and will happily return. Read Less
19 Helpful Votes
Sail Date: April 2017
This 7 night cruise was our 4th time aboard Mary, and our 5th week in terms of days. We were keen to see the changes made during the refit last year as we had spent 16 nights on her just prior (BNE/HKG) Boarding at HKG was great, we ... Read More
This 7 night cruise was our 4th time aboard Mary, and our 5th week in terms of days. We were keen to see the changes made during the refit last year as we had spent 16 nights on her just prior (BNE/HKG) Boarding at HKG was great, we were in the 4th group called and were on board by 1pm and by 2pm we had squared all our clothes away and were enjoying the complementary sparkling wine on our balcony. Refit Changes - As mentioned by many others, the carpet is a little odd, not the design (I think the starburst design is good) but mainly the faded aspect of one side of the passageways. The Carinthia lounge is much better than the Wintergarden but alas, we liked it before because it was so quiet and now it is very popular, so that is a success for the ship, we still spent a fair bit of time there for lunch. The new deck 13 cabins provided a "deck 14" viewing option which is awesome (see photos), gives a really good aspect without detracting from Mary's overall look.We talked to one lady who was in the new single cabins and she offered us a look, these (as expected) were fantastic, lovely marble bathroom, king single bed and a chaise lounger to look out the large window, the wife and I wish we could book one of these for us as a couple - so roomy! Food possibly was not quite as good as previous voyages, we dined at the Veranda and that was top notch quality, ambiance still poor as there were only a few diners, Cunard need to reduce the price to get more people dining, last year it was USD50 for us both in Todd English, now the V charges USD50 each and I dont think we would go back again unless it was bustling. Smoker's still occupy a small area on the main pool deck 8 as well as deck 7, I think they should be confined to deck 7 as aft as possible. Our cabin being balcony deck 11 was terrific, bed just as relaxing as ever, loved the balcony, hopefully the next refit will see the bathroom improved which is now a little dated, especially seeing the new single stateroom bathrooms. Our only port stop was Laem Chabang and we did not feel like a long bus trip to Bangkok and wanted to maximise our time on the ship.Overall another great trip on Mary, shame it was so short but this was a great value trip for us and looking to book our next trip to continue our round the world trip on her, one sector each year..... Read Less
7 Helpful Votes
Sail Date: April 2017
We chose this ship for a very special holiday. It was our 55 wedding anniversary and my wife birthday and my 80th. We paid top money for a good kabin.We paid £16.500.00 For the trip. Flying to Hong Kong and sailing back to Southampton.The ... Read More
We chose this ship for a very special holiday. It was our 55 wedding anniversary and my wife birthday and my 80th. We paid top money for a good kabin.We paid £16.500.00 For the trip. Flying to Hong Kong and sailing back to Southampton.The facilities on the ship where all overcrowded. The buffet in the day was good that is when you could find a table. The evening meals were very poor. All the excursions where expensive The drinks were.The was an outbreak of the novo virus which I unfortunately court. We also spoke to many other passengers who had paid a lot less than We paid.0verall we did not like this ship at all. We would not recommend this ship to anyone. When we wrote to Cunard they never even had the decency to reply.This was a waste of time and money and we will never use Cunard again. Read Less
11 Helpful Votes
Sail Date: March 2017
My husband and I chose this cruise because of the itinerary. The embarkation process ran smoothly and we did not have to wait too long to board the ship in Singapore. We had a cabin near to mid-ship on Deck 4 with an obstructed view ... Read More
My husband and I chose this cruise because of the itinerary. The embarkation process ran smoothly and we did not have to wait too long to board the ship in Singapore. We had a cabin near to mid-ship on Deck 4 with an obstructed view - i.e. there was a lifeboat right outside the window so we could only see the sky. The cabin itself was a nice size with two wardrobes and a few shelves. under the bed were two roll out storage boxes which were very useful and the bed were high enough to be able to store the suitcases underneath. There was also a sofa in cabin so you could at least sit and relax without having to sit or lie on the bed. The bathroom was the usual square box with a small shower in the corner and the inevitable plastic shower curtain. You have to step up and down to the bathroom which could be an issue for people with disabilities. We ate most nights in the Britannia Restaurant at the 8.30 sitting. We had a very pleasant group of people on our table and great fun was had but unfortunately, we did not feel that the food met with the standard we had expected. My husband has a good appetite and asked for extra vegetables and potatoes to be served each night but unfortunately these were the same practically every night, broccolli and cauliflower with chips - really, is that all they could find? The foods was ok but even on the "Gala" nights, there did not seem to be anything particularly special and there did not seem to be any themed nights in the main restaurant but there did in the Lido Buffet. As with all cruise ships, it is very difficult to get the food to be served hot. Our waiter and his assistant tried to help as much as they can and they were both friendly. The Maitre D made the odd appearance but did not really seem that interested. We did notice that when you walked into the restaurant there was a dreadful smell of gas, not sure what that was all about but no-one ever seemed to complain. The entertainment was on the whole quite good although there were a couple of acts that were not to our taste, but you can't please everyone all the time, however on the final night of the cruise, whilst the "world cruisers" were off the ship at a special dinner, the remainder of the passengers were treated to what can only be described as a "scraping from the bottom of the barrel" of entertainment. They had an amatuer "African music and dance troupe" followed by an elderly couple who played keyboard and sang which really was an insult to the intellegence of the guests left on board. What were Cunard thinking? The entertainment team were great fun to be around and they joined in with everything with such enthusiasm. The quizzes were of a good standard. The standard of lectures on board was really good with Jenny Bond, John Snow to name but two of the speakers. The ports of call were busy but unfortunately we felt that the tours offered by Cunard were very expensive and from what other people told us, they did not think that they were particularly good value for the money and that some of the guides were not very good. We tend to do our own thing but the information given for independent travellers is not very good and indeed at one port of call Cunard provided a map of the main town but their shuttle service took us in the opposite direction to a beach area. Not quite sure what that was about. Cunard do provide shuttle services at each port but these always take you to a shopping centre rather than to the centre of the town from where you can explore. Drinks on board are very expensive even for an average bottle of wine you are paying at least £ 40.00 and then you have to add 15% service charge. Overall, we felt that this was just a version of a P&O or Princess Cruises and that you are paying for snob value which is, in our opinion, no longer there. Read Less
4 Helpful Votes
Sail Date: March 2017
We chose this cruise due to the ports served. Originally planned to go with Oceania but I did not like the reviews. Cunard did not gouge us on Visas for example. Oceania charged $150 for Vietnam visas Cunard only $30. We upgraded to ... Read More
We chose this cruise due to the ports served. Originally planned to go with Oceania but I did not like the reviews. Cunard did not gouge us on Visas for example. Oceania charged $150 for Vietnam visas Cunard only $30. We upgraded to Princess and that made a big difference. The Princess Grill was the best run dining room that I have ever seen. If you take a cruise on this ship it is worth the extra money to upgrade. The better dining room with any tie dining and the private lounges and extra room make it well worth it. Service on the ship was excellent. I loved every day and loved the exotic ports. Shore excursions were good but we did a lot of private tours. The only bad thing that I canny is that the precruise service from the Cunard Call Center is awful. Any time I called they gave me misinformation. Great time great food great ports great staff. Read Less
1 Helpful Vote
Sail Date: March 2017
Sydney to Hong Kong 28 days on the ship.First stop Brisbane in a container terminal.shuttle bus into the city, next stop Cairns then PNG then it was good by to sunshine until we reached Hong Kong .We had a lot of See days on this cruise ... Read More
Sydney to Hong Kong 28 days on the ship.First stop Brisbane in a container terminal.shuttle bus into the city, next stop Cairns then PNG then it was good by to sunshine until we reached Hong Kong .We had a lot of See days on this cruise with limited activities due to bad weather.Accommodation and food was good ,free 24 hour room service,or ongoing food in the Lido deck up to 2am each day.This ship has a wonderful theatre with a different show each night that we really enjoyed .The ship has a very good ball room if you like to dance and for any single women wanting to travel they have several dance hosts that will dance every dance.On our cruse they had eight formal nights I found this two many due to the amount of luggage you needed but you have to remember you still have a luggage allowance when you fly home so you need to be creative with your outfits.There are free washing machine and dryers on each floor and washing powder is provided free. Shore days getting of the ship especially if you went by tender could take up to three hours to get of then going through customs in each country also took up a lot of time we were often late getting on our tours so we were often very rushed to get back on time.My favourite place was Japan they made us very welcome I would definitely go back there one day.The culture on the ship was like upstairs downstairs the staff didn't engage in conversation if you asked a question they would answer with no further discussion all the staff did there job well but they didn't look happy.I loved the ship and would love to go on it again in better weather Read Less
12 Helpful Votes
Sail Date: March 2017
To put this review in perspective, here is some background. We cruise this segment almost every year at the same time for our wedding anniversary, using Royal Caribbean, Crystal and Cunard from Hong Kong back to Singapore. We also love ... Read More
To put this review in perspective, here is some background. We cruise this segment almost every year at the same time for our wedding anniversary, using Royal Caribbean, Crystal and Cunard from Hong Kong back to Singapore. We also love dancing and spend most of each evening on the dance floor. So the starting and ending ports are all that matter and the ports in between, we have been to more times than we care too. We went with pretty high expectations after wonderful experiences on the Queen Victoria and the Queen Mary, we were quite disappointed with the Queen Elizabeth. Embarkation in Hong Kong was a breeze, we arrived a few hours before the sated embarkation time ( at 1pm instead of 3:30pm) and encountered no queues anywhere. Our complaint was that the staff posted around the terminal building to direct people were not very proactive and maybe a bit racist. A couple dragging a carryon bag with Cunard tags and a sheaf of documents would obviously be looking for the Cunard check-in desk, no? They did not smile or point the way out to us but were quick to greet and direct any Caucasian walking past, even if they did not have a suitcase! We were able to go straight to our cabin which was ready, with a bottle of champagne chilling on the table. Our cabin was quite large(see cabin review) and close to all the things we wanted to get to however, very noisy on the last night as it was next to all the crew working areas. We booked early and so had early seating with a quiet table for 2, much in demand I heard, which was set well away from other tables- unlike another cruise where it was separated from the next table by 10cm. Our waiter was the 2nd worst we have had on any cruise. He was unsmiling, distracted and constantly facing away from his tables, fiddling with the silverware over and over instead of looking at his tables to see if we needed anything. He did not try to make any conversation not even to greet us on arrival! He never tried to make any food recommendations, never asked the standard " how is everything?", did not remember simple requests from the previous night (I asked for a slice of lemon in my water, the next night there was a small plate of sliced lemons on his service table but he never brought it to us). We had excellent service from other wait staff at lunch and breakfast so perhaps it was just the one person. Unfortunately the MDR waiter is the person we interact with the most on a cruise and so this gave a poor impression of the service levels. We had informed Cunard that we were celebrating our anniversary. We got a card in the room but not a whisper in the dining room. Food was disappointing but beautifully plated. All the fish was dry and over cooked. The only edible poultry was the duck and even that was just passable. Only the red meats were good. The side dishes did not complement the mains well. We went for the afternoon tea on the first day, white gloved service wasn't too happy we asked for Earl Grey instead of the generic tea they were serving. Sandwiches were dry and fillings were miserly. They only had dry raisin scones that were COLD! Cakes were poor quality ( we later found that they use Cadbury's cooking chocolate now - so brownies and chocolate cake did not taste of chocolate!).We did not bother to make it for subsequent teas. In previous cruises, this was one of the highlights of the afternoons. The best part of the cruise was the dance lessons - Sergey and Olga were amazing. They were able to teach more than 60 people, mostly beginners, in 45 minutes to dance quite complicated steps with good technique. Although we already dance well, we were still able to learn a thing or two from them. We spent most evenings on the dance floor in the Queens Room. It was large and a beautiful space to dance in when there was recorded music. The band spoilt it a little as they were not open to requests and there was a lot of down time between songs. They said they had a set of songs to play ( hence not keen to allow requests and yet did not seem to know which song it was they were going to play next and there was a lot of discussion between members before playing each song). The vocalist really ruined it. Everytime he appeared, you could almost hear the groans from the serious dancers. He was full of himself and used the same lame jokes every night that were very insulting and disrescpectful of his several ex-wives. Lots of talk before each song, called out the wrong dance ( could not tell the difference between a Viennese waltz and a Slow waltz) and switched tempos ( a big no-no in dance music) midway and always ended with a sudden stop which gave no time for any nice end to our dancing. The dance hosts on this cruise were all good dancers and all the single ladies seemed well catered to. We enjoyed having a matinee show in the Royal Theatre called La Danza - put up by the ships singers and dancers. They were not very good but certainly helped pass the time nicely. The magician/comedian on one of the nights was very entertaining. The rest of the programming was quite boring with hardly anything of interest to do in the afternoons. We did not join in the ship excursions as we had already visited both ports ( Nha Trang and Phu My) several times. Instead we took the free shuttle to Cho Dam ( market and bought lots of fish sauce - a specialty of Nha Trang and vietnamese coffee, followed by a very cheap and excellent massage at Sen Spa. We took a small group tour ( just 4 of us) with " Best Tours in Vung Tau" to visit the Long Phouc tunnels, local market and a fruit farm with an excellent home cooked lunch and accompanied by a very hospitable guide-owner. Both activities are highly recommended for people who have already done the usual tours in the 2 ports. Nha Trang was a tender port and it was a nightmare. While I totally understand the extra caution that QE was taking ( after the tragic incident they had on the same sector 2 years ago). Only 3 tenders were running and the waiting time to board one was almost 2 hours. We witnessed a poor family of 8 given tickets for tender number 22 who were told to go away for a coffee and come back in 45 minutes as the Queens Room was too full ( we were told the same thing as we were behind them and given the a number for 2 boats later). We remained in the Queens Room. No annoucements were made in the ship when the tender numbers were called, only in the Queens Room. When that family came back 35 minutes later, they were told they had missed their boat and given new tickets for 32! which meant another 1 and a half hour wait. Amazingly they remained cool! Perhaps there were safety constraints that prevented putting on more tenders so the wait may have been unavoidable BUT there were many ways they could have improved the experience like providing pastries and coffee while people waited, making ship wide annoucements if tender numbers came up before the expected time etc which they did not do. I was not impressed. As Gold members we had 2 hours of free internet each which was a nice perk. The connection was slow but good enough for confirming tours and quick checkins home. Part of the thing about cruising is getting away from computers anyway. It was the shortest cruise we had on Cunard ( previous ones were 8 and 9 days) but we were actually quite glad to get home in Singapore as the overall experience was not great. We did self help disembarkation in Singapore at 7am and it was quick and efficient as usual. There was a little glitch at immigration as they had not put up the guide ropes to allow Singaporean passengers to use the automated passports gates, soon rectified. Lots of taxis were waiting so we did not have to use Uber. We will probably cruise Cunard again but we will take the Queen Mary and never Queen Elizabeth. Read Less
5 Helpful Votes
Sail Date: March 2017
My first cruise as a solo traveller but part of an escorted tour. As a result, I cannot compare with other cruises. However, I am a seasoned luxury solo traveller (mainly SE Asia). I have to say that QE generally does not compare with ... Read More
My first cruise as a solo traveller but part of an escorted tour. As a result, I cannot compare with other cruises. However, I am a seasoned luxury solo traveller (mainly SE Asia). I have to say that QE generally does not compare with the 5 star hotels I have stayed in. It was more 4 star. Everything you need but not "plush". Embarkation was initially a bit of a disappointment after walking up the gang way and greeting by a empty deck, with no directions as to where to go. However, one passing staff member felt sorry for us and pointed us in the right direction. Not a great start. Once we were greeted you were pretty much left to your own devices. I wasn't sure what to do but I headed to my cabin (more on the cabin later). I am very independent but as it was my first cruise, Cunard should have had someone proactively greeting and helping passengers. There were a lot of crew there mainly promoting the spa and beauty services. This promoting continued through the cruise every time I entered the Lido deck and go very annoying after a while. I was very interested to do some enrichment lectures and selected a session in Acupunture. A complete waste of time because it was another promotion where the practitioner wouldn't answer questions without you making an appointment. Truly awful! After that I didn't attempt anymore enrichment. I liked the shows on board a comedian and a group of guy singers from the UK. Both very good, though the shows were short. The singers seemed to have a limited rehearsed list of songs as some were repeated the second time I saw them. In saying this I think the entertainment was pretty good. Food was generally good in the Brittania restaurant but lunch there on one day was lacklustre. The pub was fun for a meal. I did not like The Lido at all. I don't like buffets and I don't like the lack of hygiene factor. Cunard really try but so many passengers are not conscious of practising good hygiene. Consequently, people got sick and then there was some kind of red alert resulting in cling film being plastered over the serving areas and staff serving resulting in big queues. Looked like a large cafeteria in a 1960's department store. I was advised before boarding that we had to buy our drinking water on board. That is so not ok with me...this is Cunard, this was water (a basic to live) it should be free of at least very inexpensive. It was not! Wine was obscenely expensive. I bought two bottles of wine and they were $90 Aud each. I am not a cheapskate but I am not wealthy and I think that was an absolute rip-off. I paid it because I like a glass of wine with dinner but I detest being ripped off. I may be painting a bleaker picture than the reality, it was a good cruise and I really enjoyed myself but I guess I had loftier expectations than the actual reality. I have found a new interest in cruising and would still consider Cunard except they are not going to the destinations I am considering for my next trip. I think I am going to try Crystal next time as it might suit me more and they are going where I am interested. Read Less
Sail Date: March 2017
We joined the ship in Singapore -one of our favourite cities in the world- and as Silverseas arranged the flights we were met and taked to the hotel and on Tuesday to the ship. We walked straight on and it was lovely to be ... Read More
We joined the ship in Singapore -one of our favourite cities in the world- and as Silverseas arranged the flights we were met and taked to the hotel and on Tuesday to the ship. We walked straight on and it was lovely to be 'home' again. The ports of call were the normal for these sectors but there were a few new ones so we were happy to wander around without the need for a guide The food in the resturant was for the most part excellent and only 2 or 3 nights did it fail. even I make mistakes :( We really enjoyed lunch on sea days in the resturant as it was not hurried and the food was excellent. and you could easily dine in complete privacy. We finished in Monte Carlo and are trying to book a little sector for 2019 but it seems like it will be booked out as it ends in London for a change Read Less
18 Helpful Votes
Sail Date: March 2017
We upgraded from a standard balcony to a Q4 penthouse suite as we had always wanted to try the Grill and a better price was offered so we decided why not! We embarked in Wellington and right from check in to arrival in our suite were we ... Read More
We upgraded from a standard balcony to a Q4 penthouse suite as we had always wanted to try the Grill and a better price was offered so we decided why not! We embarked in Wellington and right from check in to arrival in our suite were we once greeted with " welcome back or welcome aboard" as we are platinum members and also sailing in the grill. Upon entering the ship we went through the security in to the lobby and stood there for a few minutes and decided there was going to be no bell hop greeting and being escorted to our suite as advertised in the Grill brochure. We arrived in the suite and stayed there about 20 mins thinking the butler would be there to greet us but since no sign of them we went to lunch. On our return we were in the cabin about 30 mins before the butler turned up. The suite itself was nice though a little dated but a very comfortable haven for the 17 day cruise. The butler looked after us well after the slow start and the cabin steward kept the cabin clean and tidy though the balcony and glass was only cleaned once during the voyage when after a week we were having friends over for drinks and we asked for the balcony to be cleaned as everything was caked in salt and we had it over our clothes for most of the voyage. The Grill was ok with exceptional service from the waiting staff but the food was on the whole not a lot better than any 3 to 4 star cruise line. They pride themselves on offering the option to order food not on the menu and to try the chefs which we did but the outcome was not good with the order being wrong and badly cooked so after a lot of excuses with the maitre' d blaming the chef which we thought was unacceptable. We had breakfast in our room most days which was fantastic and always hot and on time and also afternoon tea which was presented beautifully. We tried the Lido for dinner a couple of nights and the food was cold and a very poor selection with no service from the waiting staff who never once offered to bring water or cutlery just avoided eye contact and carried on chatting. The ship is beautiful and apart from carpet in a few public rooms in need of replacement which will happen shortly in dry dock the ship was spotless and well presented. Maybe with the ship going in to dry dock soon the staff were very despondent and no greetings or friendly banter were had throughout most of the ship. The entertainment was great and the band synergy were fantastic with lots of energy and a sense of fun. We would definitely not pay the price for the Grill again when we can have Crystal, Seaborne or silverseas for a similar price with all inclusive fares and 6 star food and service throughout the ship . It is a shame as we have enjjoyed Cunard in the past but we spoke to a number of people in the Grill who have said the same that it is not what it used to be and felt disappointed. Read Less
2 Helpful Votes
Sail Date: March 2017
Having travelled with Silversea before, I decided to try an expedition ship - I was a little daunted before I travelled but after talking in depth with my cruise advisor, I was a little more relaxed. I was so surprised at how incredible ... Read More
Having travelled with Silversea before, I decided to try an expedition ship - I was a little daunted before I travelled but after talking in depth with my cruise advisor, I was a little more relaxed. I was so surprised at how incredible the whole experience was. I stayed in Phuket pre-cruise and met with a friend from a previous cruise. The flights were excellent, the service by Silversea to the hotels and ship were excellent and the cruise was magnificent. The staff were amazing - they couldn't do enough to assist us. That includes restaurant, butler and bar staff who all knew our names and were just lovely. They also had great senses of humour and put up with all our idiosyncrasies. The food was generally of a high standard and I had no complaints. Our amazing restaurant waitress, Catherine was a firm favourite so I always ate dinner at one of her tables where we were assisted by Darwin, the Sommelier who was most informative and actually found me a lovely red that I actually liked, which is no mean feat. Caroline was also on hand to assist. My butler, Ivy was superb and couldn't do enough to help me. The expedition team as well as the fitness team were amazing and not only did they inform us, look after us and find amazing destinations but they also advised on future trips and gave us insight to experiences that they had had. James the photographer took a superb DVD that we could purchase at the end of the trip - it was worth every penny I spent. The experiences in Thailand and Indonesia were phenomenal from seeing Oran-utangs in the wild to cultural dancing, the Simelue islands that had never been visited before by a cruise ship, where the people were so friendly and welcoming, to the Nias Islands where we watched the initiation ceremony of young men jumping over high walls with bare feet and landing onto stone - crazy but incredible. The different buildings and villages were also superb - to be honest the experiences were too many to describe, but we also visited Anak Krakatoa - mind blowing as well as a wonderful day on Kura Kura for some relaxation and snorkelling. Riding the zodiacs was fantastic. Basically, I can wax lyrical for ever but if you haven't done it, get out there and do it. My cabin was amazing. Do not listen to negatives as the positives totally outweigh the positives as there are no negatives. Silversea are fantastic. Go cruise. Read Less
8 Helpful Votes
Sail Date: March 2017
We joined the ship in Sydney,heading for Los Angeles,about 28 nights.We have been with Cunard on many cruises,but this was the longest cruise we have taken. Embarkation was quick and efficient.Our luggage was in our room before we ... Read More
We joined the ship in Sydney,heading for Los Angeles,about 28 nights.We have been with Cunard on many cruises,but this was the longest cruise we have taken. Embarkation was quick and efficient.Our luggage was in our room before we arrived.The stateroom was wonderful,room 5097 in the Princess Grill.The food in the restaurant could not be faulted.Every meal was a treat,and the service we received fro our waiters was superb.Always a smile.Entertainment was fantastic,every night a different show.The theatre is wonderful on this ship.Activities proved to be perfect for us.The library was well stocked.Everywhere around the ship staff always had a smile and a word to say,making us feel at home.The excursions at all the ports of call were well planned and we enjoyed them all,especially our trip to Alcatraz,and the visit to a Koala reservation from Melbourne.The overall experience was just wonderful and I would recommend this ship as a first class ship for long cruises.The service we received in the Grills lounge was equal to a 5 * hotel.We will certainly be returning. Read Less
5 Helpful Votes
Sail Date: February 2017
We enjoyed the 13-night, Brisbane to Kobe leg of Queen Elizabeth's 2017 world cruise. Embarkation at Brisbane's temporary international cruise terminal at Fisherman Island was smooth and we were quickly in our balcony cabin ... Read More
We enjoyed the 13-night, Brisbane to Kobe leg of Queen Elizabeth's 2017 world cruise. Embarkation at Brisbane's temporary international cruise terminal at Fisherman Island was smooth and we were quickly in our balcony cabin 6030. The cabin was quiet and comfortable although we initially found the air-conditioning to be cold and drafty even at the highest temperature setting, but after being adjusted by one of the ship's technicians it was fine. It's a beautiful, well-maintained ship. I particularly liked the Royal Court theatre, the Queens Room, the Golden Lion pub and the two-level library with its quirky spiral staircase. Almost all of the public areas of the ship are attractive, well laid-out and easy to navigate. I also liked the Pavilion Pool area and was able to swim laps in the pool late in the afternoon most days, at times when the pool was usually uncrowded. We had a table for two during the second (8:30 pm) dinner sitting in the lower level of the Britannia Restaurant. Although the portions were generally small the food was tasty, nicely presented and we had two fantastic waiters. However, we found the second sitting a bit too late and if we go with Cunard again we would try to get reservations for the first (6:00 pm) sitting or to upgrade to the Britannia Club, which has open seating from 6:30 pm. We had breakfast and lunch in the Lido Restaurant where the food was of reasonable quality although the service was, perhaps understandably, somewhat impersonal and definitely less friendly than the Britannia Restaurant. We particularly liked some of the guest performers in the theatre but were not so impressed with the Cunard in-house performances, where we found the singing in the Broadway and West End productions a bit repetitive and shrill. The theatre's resident band was, however, very impressive. The musicians in the ship's various lounges and nightspots were also very good. Being from Queensland we had visited Cairns several times before, so my wife elected to stay on board during the ship's first port of call, Yorkeys Knob. I made a quick return trip to shore, primarily to get some photos of the Queen Elizabeth at anchor, despite the inclement weather. The second port of call was a sunny, but very hot and steamy Alotou (Milne Bay), Papua New Guinea, where we both took the opportunity to have some cold drinks at the Alotou International Hotel located nearby, on the bay. The third port of call was Okinawa, Japan, where we just visited one of the main shopping streets on a fairly damp, overcast day. The final port on this sector was Kobe, Japan, where we dis-embarked and stayed at the Okura Hotel in a room having a great view of the harbour. From there we saw the Queen Elizabeth depart later that day. Overall, a great cruise on a beautiful ship with a friendly crew (and a very personable captain). Hopefully we'll get the opportunity to travel with Cunard again. Read Less
3 Helpful Votes
Sail Date: February 2017
We have cruised 5 times on other lines but this was a "Bucket List" cruise for us. We felt we were very lucky to get any disability cabin, let alone in Princess Grill. Embarkation in Sydney was fairly smooth, and we were on board ... Read More
We have cruised 5 times on other lines but this was a "Bucket List" cruise for us. We felt we were very lucky to get any disability cabin, let alone in Princess Grill. Embarkation in Sydney was fairly smooth, and we were on board in about 30 minutes, with our luggage waiting for us at the suite. We have a small electric wheelchair which is the same size as a normal wheelchair, but entry through the door was so tight that we constantly hit door frame or wardrobes getting in or out. It required a difficult "S" turn to get in, due to free standing wardrobes, in front of the entry, which were mainly unsuitable for disabled persons, being nearly all shelves with only one small hanging rail in one robe unit (no walk-in robe, as pictured online). The accessible bathroom was OK, but access past there, to the rest of the suite, was not wide enough for the wheelchair to pass. Space between beds and lounge furniture, chair & table was too narrow to get to the second bed or balcony and the lack of space also meant that there was no access to lounge or chair seating without moving furniture. The TV was also on the wall behind the lounge, so not view-able, except from the beds. Power points were also badly placed. We had 3 at the writing desk, but none at the fridge & mini bar cabinet where the kettle and coffee machine were positioned. These had to be moved to the desk, to be used. Bedding however, was very comfortable. In all, this cabin, sold as an "accessible Princess Grill" was false, and when we checked a non-accessible suite, it was the same size and space as ours, but with a walk-in robe next to the bathroom and direct access down the passage into the cabin. We spoke to the Grills Concierge about lack of accessibility in cabin and also later, to an officer in the purser's office, but despite their promises to respond within the day, neither of them got back to us for the duration of the cruise. The other problem for wheelchair access was to the outside decks. All door frames we encountered, had no ramps, but more like a house wood door frame, with vertical edges. All were very jarring to cross and some were too high for the front wheels of the small electric chair to climb, so the chair had to be manually pulled backwards (with help from other passengers to hold doors), to get back inside. This difficulty, and possible chair damage, effectively prevented wheelchair use on the upper decks for us. Although the lifts were small, access within the ship was generally no problem, and while there always seems to be some people who show no regard for disabled, the majority of passengers and crew were considerate & helpful. The entertainment we saw was, in general "average" and not as good as on other lines we have previously cruised with. We were unable to take the tender to Port Arthur, but went ashore in Hobart, where special disabled access busses were provided to transfer to and from town. Meals in the King's Court buffet were mainly average and selections seemed to be minimal, compared to some other cruise lines. On a good note, the quality of meals and service in the Princess Grill dining room was superb. We were seated on a table of eight and our dining companions were great company. They were very friendly, well travelled and we always had interesting conversations which sometimes extended our dinners to around 10pm! Would we sail with Cunard again? No. Lack of accessibility in the Suite and Cunard's lack of response to the issues, made for a disappointing experience. Read Less

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