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151 Caribbean - Southern Luxury Cruise Reviews

December 2013. We have just returned home from our 2nd Azamara Club Cruise. This time we were aboard the Quest, last fall we were on the Journey. The ships are virtually identical so we felt quite at home. Hospitality is the name of the ... Read More
December 2013. We have just returned home from our 2nd Azamara Club Cruise. This time we were aboard the Quest, last fall we were on the Journey. The ships are virtually identical so we felt quite at home. Hospitality is the name of the game and Azamara does it very well. There have been a few changes to the Azamara line since we travelled in September 2012, the most notable being new carpets and upholstery and the number of beverages that are now included in your ticket price. We didn't buy a beverage card this time; it really was not necessary. For this cruise we upgraded to a suite, and it was well worth it. Suite privileges included priority check in and departure, butler service (Xavier was dressed in tails at all times, and we were in the Caribbean!), a welcome bottle of wine, fresh fruit and flowers in the cabin, 4 bottles of assorted liquor in the cabin (we were able to swap the liquor out for 2 bottles of wine), afternoon hors d'oevres served on our veranda, complimentary seating in the two specialty restaurants, Prime C and Aqualina, and complimentary access to the Spa deck and pool. Captain José, the daily "voice from the bridge", was informative and amusing. This was his first voyage as captain with Azamara, and he certainly echoed the Azamara standard of excellence. He was a wonderful host, friendly and sociable. We felt very welcome on board. We saw him everywhere! There was a glitch in the power system on the ship one day, and it was handled very well. We were not among the guests without power in their cabins for a few hours, and I imagine they noticed the lack of air conditioning and toilet flushing, but we were fine. The "voice from the bridge" kept everyone well informed on the state of repairs. The main restaurant, Discoveries, was without power as well, so it was closed for dinner. To compensate, the pool deck was cleared of lounges, and Chef Fabio and his food and beverage team rallied to provide one of the best meals we had on the ship. One can only imagine what went on behind the scenes to provide this seamless conversion from dining room to pool deck buffet. Kudos to the crew for this one. The only disappointment we had on this cruise was the 'Amazing Azamara Evening' that took place at the Fairview Great House on St. Kitts. The logistics of transporting several hundred people to the site in an acceptable amount of time proved to be beyond the capacity of the local bus and taxi service. As a result, the first guests had been at the site for long enough to get restless before the last group arrived, and the last to arrive did not have time to enjoy the venue before the entertainment began. The itinerary for this cruise, the 12 Night West Indies Hideaway Voyage, was very good, with stops at St. John (US Virgin Islands), Marigot (Saint Martin), Roseau (Dominica), Basseterre (St. Kitts), Charlestown (Nevis), Gustavia (St. Barts), and Virgin Gorda (B.V.I.). There were many options for land discoveries, and we enjoyed a catamaran sail and snorkel expedition, although the wind and wave conditions prevented us from visiting the preferred snorkel site. The cruise started and ended with two days at sea, which we also enjoyed. Seminars on jewelry and wine tasting as well as tours of the ship were of special interest. We were as busy as we wanted to be and that made it a wonderful vacation. Maybe the next time we will try to find the putting green and take part in the trivia challenges. The ship is great, the food was great, but the crew is exceptional, and will keep us coming back to Azamara. Vipin and his colleagues in the boutiques, Carlo, Mustafa, Boban, Aileen, and many others in the restaurants, Carlos, Constance, Jade and fellow spa employees, and of course Captain Jose, Cruise Director Tony, Activity manager SaraLou, Nathalia in Future Cruises, Wade, our excursion companion and all the others whose names I have forgotten, you all made us feel like we were more than travelers, but guests in your home. We will be travelling on the Azamara Journey in February, and look forward to another wonderful experience.   Read Less
Sail Date November 2013
Do I recommend Oceania Riviera cruise? It depends. This CC forum is full of Oceania fans who rave about Oceania gourmet foods, their elegant ships (especially Riviera and Marina.) We are no different. After being on Oceania Cruise three ... Read More
Do I recommend Oceania Riviera cruise? It depends. This CC forum is full of Oceania fans who rave about Oceania gourmet foods, their elegant ships (especially Riviera and Marina.) We are no different. After being on Oceania Cruise three times, we have come to love Oceania’s gourmet foods; clean, elegant ships, and most of all its customer-focused happy crew and officers. For this particular cruise, I like to point out what stood out for us was the crew and the things they do. First, our background: There were 3 of us on this cruise: my husband, my sister and I. This is my husband and my third Oceania cruise, and first for my sister. My husband and I have cruised about 17 times before. The cruise lines are listed below chronologically: We have cruised on Carnival, Royal Caribbean, Celebrity, Holland America, Azamara, Paul Gauguin, Regent Seven Seas, Crystal Cruise, Oceania. After sampling different lines, different sizes, we realize we prefer smaller ships. We are in our 50, 60’s. We are active, and love to walk and hike. Interesting itineraries, food, and service are what we look for. Second, embarkation: Our red eye flight from Victoria, Canada arrived in Miami according to schedule, around 11:30 am. We went straight to the ship, and was on the ship in no time. The taxi ride was about 15 minutes; traffic was light. It costs us $25 fixed rate. I know that is higher than last year, when our taxi charge by meter. The embarkation was a breeze. I believe that time frame was perfect, no crowd, no wait. Our cabin was not ready. We went for a light lunch. We met many familiar faces; the staff greeted us like family. (We were on Riviera in August.) We wanted to put in a few hours of shopping. Dolphin Mall seemed the closest. However, by the time we finished lunch, we did not have the time we thought we had. In addition, the rush hour traffic may delay our return to the ship, and the thought of missing this beautiful ship chills our spines. We left our belongings in the cabin (the steward was kind enough for us to do that because the cabin was not completed yet.) We took a cab to the Bayside Mall. Even though the mall was only over the bridge, less than 10 minutes, the taxi had to go around and wait for traffic lights and costs $10. The mall did not have much. It resembles those "markets", usually located just outside the cruiseship terminals, selling mass-produced “made in China” trinkets. Unless you absolutely need something like sun protection, I would suggest you skip this mall. We walked back to the ship. It took us 24 minutes to get over the bridge, and 30 minutes to the terminal. Fortunately, we did not buy much; our backpacks were light. I recommend that if you like to walk, walk to the mall from the terminal, and take a taxi back. The road back is more direct, and would have cost less, and less to carry, if you have made purchases. Our cabin: We chose suite 8000, category B1, right at the forward. We share a wall with Vista Suite, and another wall with B1 balcony cabin 8001. We chose it because the deck seemed larger than other balconies. Pros: the deck is larger. With 3 deck chairs, 2 tables, we had room to maneuver. We also like the view. The view was expansive. We like sailing into and away from ports. And one morning, the sunrise was right in front of us, putting an amazing show, front and center. With this cabin, it is like being in the front row center seat! The sight of the sun rising from the big blue ocean is something we never get tired of. Magnificent! That alone was worth it. Cons: we do feel more movement in cabin 8000. We also hear more banging noise when the seas was rough. I am a sound sleeper, and I get woken up a few times. Also, as soon as it gets dark, we have to ensure no light emits from our cabin. It has something to do with navigation at night. Just something to keep in mind. If the itinerary is such the sea is calm, and the weather is pleasant, such as parts of Mediterranean, I would definitely select a forward cabin. If you are prone to motion sickness, and a light sleeper, forward cabin is not a good selection. Disembarkation: We rarely have any problem disembarking in Miami. There were 4 other ships at port, and yet our disembarkation process was smooth. We went through custom, got our luggage, without any incident. We shared a van with other Oceania guests, heading to the airport. Only when we arrived at the airport did we find out our flight has been delayed, due to the weather in Northeast region of North America. My sister who has a later flight was planning to visit the Dolphin Mall, chose not to go because she thought time was too tight. Her flight was scheduled for 3pm. However, 2 hours before her flight, she learned that her flight was also delayed. It ended up delayed for 3.5 hours. She could have visited Dolphin Mall or other Miami sights. Spending all that extra time at the airport was not fun. But that is beyond Oceania cruise control. Maybe planning to stay an extra day in Miami in December is a better plan. Next time! Customer Service: Besides food, we like Oceania’s service. Allow me to share with you our memorable experience and illustrate their great customer service. During Captain’s welcome party, we strike up a conversation with a crew member, Ante. This gentleman was enthusiastic, polite, and very personable. He is lighthearted, mirroring my husband’s. The second time we saw Ante, at the “Loyal Customer” event, he is like an old friends to us. We learned that Ante is a concierge in the executive lounge. Executive lounge is a private room exclusive to suites. Ante was very knowledgeable and culturally sensitive. Even though he jokes around, we felt he genuinely cares. The topic turns to specialty restaurants on Riviera, and how popular they are. He then offered to check for Red Ginger for us! He does not have to do this. We don’t have suites, we were not on his deck. We were not his responsibility. Also, it is toward the end of the cruise, he and the rest of the crew were busy preparing disembarkation and embarkation process for their guests. We appreciated his offer, and did not expect much. Yet, the next morning, he left a message about some openings. By the time I got back to him, the openings were gone. Instead of saying, “sorry, I tried”, he said, “I will continue to monitor the situation. You never know.” And sure enough, late in the day, he found an opening for us. Even though it was for 2 only (there were 3 of us), we took it. Talk about going out of your way to make guests happy! He was definitely going beyond his duty for guests. This is not the end of this story. There is more. Due to our respect for Ante, and the Red Ginger staff, 2 of us showed up on time. We did not want to inconvenience anyone or add any strain to Red Ginger’s well-oiled system. Katya, the maitre D, whom we have come to know from our previous 2 Oceania cruises, immediately noticed that my husband was absent. She managed to find an extra spot for him, without making it a big fuss. To us, it is big. We know it took effort to do that on their part too. We had our final cruise dinner in Red Ginger, together! We were so appreciative and impressed. For the service, we highly recommend Oceania cruise line to those who have never tried. Having said that, I do not recommend the Caribbean itinerary (right before Christmas) to those wanting to try Oceania for the first time. We encountered disgruntled guests and heard complaints more so on this cruise than our previous 2 on Oceania. And the complaints or issues were mostly weather-related and or minor, IMHO. As we know the weather is out of anyone’s control. For example, my husband and I found it amusing when we overheard and witnessed guests requesting the deck chairs be set up on the upper deck, as the guests themselves were holding on to their hats, jackets, and to the hand rails, in the gusty wind. (The upper decks had to be closed to guests numerous times due to high winds.) In my opinion, it would be irresponsible for the crew to abide the passengers’ wishes. Second example, the lines to make or change reservations in the very popular specialty restaurants are always long. At least this time, I knew to line up in the right queue. Make sure you are in the right queue, before lining up. You don’t want the frustration of waiting for an hour, and then realizing you had to go to another desk on another deck! The 3 reservation desks are placed in different restaurants, separated by the color of the sea card. I assume it is easier for one desk deals with only one category. I have witnessed many angry guests and the strain the reservation officers went through for the first 4 days of the cruise. We were fortunate. Even though we are in the B category; the staff still managed to change 3 of our 4 reservations to early dining time. For that we are grateful. Were we upset with late dining in Jacques? No. In fact, we got to know a lovely waitress who looked after us very well that night. We cannot comprehend how anyone not enjoy this cruise! 30C weather in the sun (occasional rain), water with 50 shades of blue, and no housework for 10 days! Any day with no housework is a great day for me! Quick note on other amenities on board: Perhaps you have noticed, I did not mention the nightly entertainment, the spa facilities, and the enrichment lectures. The only entertainment we watched was the fairwell performance from the entire (almost) officers and crew. We wanted to show support. We usually walked after dinner instead. My husband and I use the gym for stretching and yoga only. The room next to the gym (one used for yoga, pilate or spinning classes) was not opened until much later in the morning. We improvised and did our stretching and yoga out on the decks, when the wind was not too strong. Every yogi needs to experience the power and magic of sun salutation in the open sea, as the sun rises out of the dark blue ocean. As for the enrichment lectures, we missed because we wanted to enjoy the sun as much as we can. However, we do watch it in the stateroom at night. In closing, I bring back the question: do I recommend Oceania cruise. My answer was, “it depends.” If you love good food, appreciate excellent service and do not take things too seriously, especially on holidays, I think you will enjoy Oceania Cruise. And if you bring with you to Oceania Cruise your open mindedness, your positive outlook, and fun attitude, you will have an amazing time! In fact, I venture to say you will have a fantastic good time no matter where you go! Enjoy!   Read Less
Sail Date December 2013
694 people signed up for a cruise advertised as New Year's Eve in St. Barts!!!!!!! On every photo it said south beach to st. Barts New Year's Eve!!!! Why didn't they deliver what was promised???? Why don't the ... Read More
694 people signed up for a cruise advertised as New Year's Eve in St. Barts!!!!!!! On every photo it said south beach to st. Barts New Year's Eve!!!! Why didn't they deliver what was promised???? Why don't the passengers have any recourse????? All of us could have taken any cruise line!!!! We signed up because we were going to st barts. The captain knew that the harbor was going to be busy. He knew in advance that we were going to tender! Why weren't the proper provisions made???? My entire 8 day cruise was ruined as was everyone else's!!!! That is all anyone spoke about!!! People came from all over the world to go on this cruise!!! The food was awful, the service wasn't great, they had the casino closed for 3 nights! Who heard of a casino closed on New Year's Eve???? it was beyond boring!!! instead of being in st barts where the casino would of opened at 6pm we were docked in st Maarten where we were the previous day until 12 midnight!!!! We were there for the aza amazing evening!!! We were promised a 16 piece calypso band! I didn't know that we would be seeing 5 year old s playing the drums and women wearing inappropriate costumes dancing around!!!! We tendered in Nevis and virgin gorda where the water was rougher. Two men took your hand and put you in the tenders, no big deal!!! Supposedly in st barts, one or two tenders went out. The president of azamara was on our ship and you know that his wife was on one of those tenders!!!!! We had to wait for 5 hours while the people who had excursions came back!!! They let them go, because they made money on that , but the other people who wanted to explore on their own, were tole that the water was too choppy and couldn't get off!!!! How did the other 154 yachts get their passengers off and into st barts??????? The only nice thing about the cruise was the room was crisp and clean!!!!! Read Less
Sail Date December 2013
We have just returned from the Caribbean Christmas and New Year’s cruise and can only say we were very disappointed. This had been out tenth cruise with Cunard on all of their three ships and can honestly say their standards have not ... Read More
We have just returned from the Caribbean Christmas and New Year’s cruise and can only say we were very disappointed. This had been out tenth cruise with Cunard on all of their three ships and can honestly say their standards have not only slipped, but slid quite away. The daily activities was virtually none existent, take the bridge classes, Spa Ranch, pub quiz, bingo and minority group meetings from the daily program and there was very little left. The guest speakers were a welcome break from the monotony, although not all were to my interest the auditorium was packed out on each of their presentations. The evening shows were second rate although the Cunard Dancers were very professional only let down by the Cunard Singers whose singing was amateur to say the least. The two comedians, one of home who is a house hold name in the UK had material not changed since the 70s and the other’s humour or lack of it was to take the mick from different nationalities. However, on the East Bound Atlantic crossing back to Southampton the Fly Rights were brilliant, we had to wait 3 weeks for some decent entertainment, which was this. One afternoon and one afternoon only the entertainment staff along with the production staff acted out a Murder Mystery Suspense Thriller to music where the audience participated. Very slap stick but the audience loved it. The food in the Britannia Restaurant was adequate and served cold on more than a few occasions although this was rectified each time we complained. The food in the Kings Court Buffet was acceptable and a good variety in choice. I’m afraid Cunard has had its day, surviving on its history and White Star Service which is a shade of grey now. Most people we talked to were very disappointed and talked of other Cruise Lines they had been with being far better. Cunard, your Platinum and Diamond members are not going to live forever and you need interest the future generations or sail with empty ships.   Read Less
Sail Date December 2013
We just got back from sailing for the first time on Oceania, it was marvelous. I see why they were awarded the ship of the year for 2013. The food in ALL the restaurants was top quality and so much variety. Dining in specialty restaurants ... Read More
We just got back from sailing for the first time on Oceania, it was marvelous. I see why they were awarded the ship of the year for 2013. The food in ALL the restaurants was top quality and so much variety. Dining in specialty restaurants without the upcharge was very nice. All the staff and crew were friendly and were greeting us by name by the second week. The cabins were spacious, comfortable and clean. Granite bathroom with bathtub and linens were top notch. We have never gone on Oceania before and now I am not sure we could ever take another line. I felt pampered the whole time. We did 9 ports, so it was a port intensive cruise, was happy to have two sea days at the end to just "chill". Read Less
Sail Date March 2014
I have just returned home from my first but not last Azamara cruise with my husband. We have sailed on a wide number of lines from Royal Caribbean to Silver Seas and this was the best yet. I follow the reviews and was skeptical when ... Read More
I have just returned home from my first but not last Azamara cruise with my husband. We have sailed on a wide number of lines from Royal Caribbean to Silver Seas and this was the best yet. I follow the reviews and was skeptical when reading the Azamara ones. But in all honesty, we can say they exceeded our expectations. The ship is older as reported and the bathroom and balconies are small, however, this is to do with the basic restrictions of an older ship. From the moment we arrived in the cruise ship terminal until the disembarkation with Captain Smith seeing us off and thanking us for coming, we felt at home. The service is excellent and friendly without being snobby. The food was really good and healthy choices could be found everywhere. We did not try the Prime C or Aqualina because we loved the theme buffets each evening on the back deck. A perfect combination of self service and wait staff assistance. Fellow passengers were Brits, Americans and Aussies with a sprinkling of others. Everyone was cheerful and friendly and happy with the cruise. The ports of call were super, all small Caribbean islands without the hubbub of shopping and thousands of other cruisers. The entertainment was terrific with a live orchestra. The dancers were all accomplished and Russ the cruise director was a welcome addition as he is also a professional singer. We enjoyed the lecturers on board and learned more about the history of the Caribbean. The wine which was served in abundance was just fine. If we didn't like one they found us another. It is not billed as a wine cruise so expect decent drinkable wine. All in all we were impressed from start to finish and tips really are included. While we tipped our excellent room attendant be because he was just so good, we never got the feeling from any staff that is was expected. Loved the Azamara Quest Read Less
Sail Date March 2014
This was our first cruise and we followed the recommendation of friends to travel on a small, rather than medium or large, ship and to travel on Silversea. We were not disappointed and had a great trip. Getting on and off the Silver Cloud ... Read More
This was our first cruise and we followed the recommendation of friends to travel on a small, rather than medium or large, ship and to travel on Silversea. We were not disappointed and had a great trip. Getting on and off the Silver Cloud was always easy, because the crew was well organized and because the number of passengers was small. Our midship veranda suite was the perfect size and we loved sitting on the veranda and enjoying the views, both while at sea and at port. (Our only complaint was that the air conditioning was too cold during the day and could not be regulated.) We loved the buffet breakfasts and lunches and the dinners, ordered from the menu, were consistently very good. The wait staff, butler and maid were friendly, professional and work very hard. I needed to visit the doctor once during the trip and the doctor and nurse were both very professional. We loved the vocal music entertainment at night....six very talented singers. The educational programs were excellent. We scheduled four shore excursions during the trip and all were well organized and executed. We particularly enjoyed the kayaking and snorkeling on Antigua. As a result of this first cruise, we are starting to think about our next cruise on Silversea. Read Less
Sail Date March 2014
With more than 60 cruises on all levels of cruise lines (from Carnival, Celebrity to Cunard) as a guideline for this review, my husband and I are not sure we would be enticed to cruise on Oceania again when considering the price of this ... Read More
With more than 60 cruises on all levels of cruise lines (from Carnival, Celebrity to Cunard) as a guideline for this review, my husband and I are not sure we would be enticed to cruise on Oceania again when considering the price of this cruise compared to our experience while on board. Driving over to Miami is nothing out of the ordinary for us, but pulling up to a small, unorganized porter area to drop off luggage and then a long wait in line to prepay for our garage parking was not the standard we expected from a luxury cruise port. The port employees park here as well and finding a place not under the top floor sun was difficult. Once we entered the check-in building, it was a breeze. Ship is elegant, lovely lounges surround pool and Terrace Spa area is perfect for afternoon whirlpool and nap. But, some guests do not respect the serenity and carry on as though it's a pool party area. Gym is well equipped but noticed no hands-on staff nearby to help with equipment. More than 3 machines had TV/Radio not working and no one to notify. The sanitary wipe containers were usually empty by mid-morning. Our penthouse suite was not ready when boarding near noon, so we went to the poolside bar to have a cocktail. Asking for Absolute for my Bloody took forever as the bar did not have it stocked. Husband asked for Bud and was told they do not carry that beer. For two days he drank Corona, at a higher price, and then saw another passenger with a Bud bottle. This was the normal level of service with the bars on board. Slow and not polished. Plus the drinks are more expensive than on other lines. The suite was lovely. The bed and linens were exceptional. Tons of storage and probably the best layout we've had on any ship. The bathroom was wonderful, too. Problems with A/C during night continued even after reported and supposedly repaired. Always got hot during the middle of night. The veranda was very salty when we arrived. Seriously...huge pieces of dried salt were on the deck and every chair and railing had salt residue. Not a great first impression. Finally cleaned the next day. Our butler, Gyan, was attentive without being annoying. Suite was always clean and our stewardess and assistant should be commended, too. The steam room did not work probably during the entire cruise. Repeated reports to spa manager, guest relations and finally a mid cruise questionnaire brought attention to the engineer. We were told it was clogged and new parts needed when returning to Miami. Food ranged from average to excellent. Polo was just OK, Ginger and Jacque's excellent. Toscana was very good, too. Grand dining room ranged from average to suburb. But, other than Ginger, all the service was slow. Entertainment was fine. Enjoyed the string quartet prior to dinner and also the piano in the martini bar. Saw a couple of shows and they were nice. Nothing exceptional, but entertaining. Only booked one Oceania 7 hour excursion while in St Lucia. For the high charge, all land transportation should have been Air Conditioned. When in parking lots, we noticed Royal Caribbean buses were more new, in better condition and with A/C. We both took the Italian cooking class and it was a great experience. Lots of fun and out of the ordinary. Would highly recommend any class. Heard lots of conversation from fellow passengers who had cruised on Oceania previous. Liquor is very expensive, food has gone downhill and service isn't what it used to be. At times the crowding on board seemed unbearable. Ship's muster caused stairway congestion and pushing. Finding pool lounges could be tedious for those who didn't come on deck early in morning. Disembarking was not smooth either. The halls were too narrow to accompany all the wheelchair and hovercrafts trying to get to a lounge to wait to be called. Passengers were "stuck" after exiting elevators as no one could move. Cruising on the Oasis of Seas seemed less populated than the Riviera when comparing wait for elevators or entering dining room. Think we'll continue to cruise on Celebrity or RCI where our club's level provides complimentary cocktails and will upgrade to at least a jr suite. We believe it to be a better value and equal experience. Read Less
Sail Date March 2014
For our second Moody Blues Cruise (the first was in 2013), we travelled again from Bahrain to board the ship in Miami - last years vessel was MSC Poesia which was a first class ship, but my goodness this year excelled with the 2 year old ... Read More
For our second Moody Blues Cruise (the first was in 2013), we travelled again from Bahrain to board the ship in Miami - last years vessel was MSC Poesia which was a first class ship, but my goodness this year excelled with the 2 year old MSC Divina. The Italians certainly know how to sail in style - the ship providing excellent facilities throughout and spotlessly clean. At around 2700 passengers on board, and not at full capacity, the ship was easily crowd free, except to say that this was a music cruise and of course all the artists appearances were well attended but never overly crowded. Our previous cruises include Crystal, Silversea, and Regent considered by many to be at the top of the game - our vote would be for the Divina over any of these lines. Modern, contemporary features provide a vibrant and bright environment and the vast expanses take some time to get your bearings. We were fortunate in obtaining a room in the Yacht Club which is at the forward end of the ship at the higher levels - we were on level 15. The Yacht Club is the "exclusive" section of the ship with seperate pool, lounge, bar, and deck areas - absolutely stunning!! The room, as expected, provided bathroom with basin, WC and shower over bath, together with small walk in wardrobe space. The double bed was of good size and the room had a small balcony equipped with 2 chairs. Room size the same as most current day "all suite" ships. With the exception of one particularly rude Italian crew member, all other crew members were very pleasant. The Yacht Club provides a shared butler but we had little need to call on his services. Not only would we not hesitate to book on to next years Moody Blues Cruise (details and reviews of which can be found on that website), but we will certainly sail on this ship again. With another new ship already launched and word of another coming in 2015, we will certainly be planning our future cruises with MSC. For this particular cruise, we would however question the policy of no refunds on drink pre-purchased drink vouchers with a policy of if not used, no refund - we have suggested that un-used pre-paid drink vouchers be deposited on disembarkation and a portion (or whole) of face value be given to a charity - this suggestion we posted on the Moody Blues Cruise facebook site but has now been removed! A final word on disembarkation - we left our room at 0715 and was ashore within 5 minutes!!!!!!!! Read Less
Sail Date April 2014
This was the second time on the Eclipse and we were not disappointed. The ship, service, destinations and people we met were excellent. Checking in onto the ship was quick and smooth, there were long queues but we were relaxing on ship ... Read More
This was the second time on the Eclipse and we were not disappointed. The ship, service, destinations and people we met were excellent. Checking in onto the ship was quick and smooth, there were long queues but we were relaxing on ship with a cocktail within 3/4 hour of arriving at the port. We signed up to the reduced classic drinks package, even though my husband and i are not large drinkers we felt it was value for money if you we regularly went to the Cafe and ordered quality tea/coffee which is part of the packages, you can get smoothies from the health bar by the spa, and we would average 3 or 4 alcoholic drinks per day, along with 3 or 4 bottles of water which we took when we went ashore. The entertainment was varied the shows were excellent delivered by the ships dancers. The dress code seems to be more relaxed which is a disappointment, there were less men in dinner suits, and more in shirt and ties or just open necked shirts. Many of the women didn't wear evening dresses or cocktail dresses they were more casual which applied around the bar areas also. When venturing on land we did not book Celebrity trips we waited until we got off ship and took taxis or joined up with other cruisers for tours around the islands which worked out cheaper. We enjoyed afternoon tea in our room and when asked if we would like a snack were supplied with hot chicken sandwiches, chips and salad, we had to eat it even though we had only had lunch 2 hours earlier and evening meal was only 3 hours away. My only complaint is when tea was supplied in the restaurants the water was luke warm which did not enable the tea to brew properly, in the speciality cafe it was hot and if you didn't ask cream was supplied instead of milk. Other than that our trip was fantastic luxury all the way, we have booked for Australia /New Zealand cruise Feb 2016 for our Silver Wedding we cannot wait. Read Less
Sail Date April 2014
We enjoyed our Regent trip. Ports aside, the ship size was very much to our liking. The food at dinner was good but breakfast and lunch were nondescript--not bad, just not extraordinary. The service was outstanding across the ship. Our ... Read More
We enjoyed our Regent trip. Ports aside, the ship size was very much to our liking. The food at dinner was good but breakfast and lunch were nondescript--not bad, just not extraordinary. The service was outstanding across the ship. Our cabin was a perfect size and nicely appointed. We thought the ship looked a little tired and needed some refreshing as the carpets were quite stained and the paint was dull. We were disappointed in the excursions only because they were entirely too short. For an 8-hour port stop, an excursion would last 4.5 hours +/- with no alternative excursions offered in the afternoon. So, you wound up back at the ship way too many hours before sail away with not much to do. Most of the ports required a substantial drive to get to points of interest so it wasn't or didn't make sense to strike out far on our own afterwards if we did a ship excursion. We were also surprised that there were no ship side "small things" at sail aways. Unlike Azamara, there were no bands, dancers, cold towels, refreshing drinks or anything of the sort when you returned to the ship. That is something we particularly enjoy and missed it on Regent. Lastly, the demographic on the ship was very cliquish. Although active and personable, there wasn't much room for newbies although we found this to be primarily true with Americans. So, we enjoyed the company of the Brits more! Will we do another Regent? I don't know. If it is the only ship sailing a particular itinerary we want to explore, then yes we surely would. If there are pleasing alternatives, then we would probably select another line. Based on our Azamara experiences versus Regents, we don't feel the cost of Regent is justified. Since we are adventurous travelers who don't require a preset excursion, Regent doesn't pay attention to the small details that make our trips extraordinary (i.e.: breakfast on the balcony, ship side entertainment, etc). Read Less
Sail Date April 2014
My partner and I had a great time on an all too short 7 days Caribbean cruise. this was our second SilverSea and certainly the better of the two we have been on. There had apparently been turnover of staff and many of the staff on-board ... Read More
My partner and I had a great time on an all too short 7 days Caribbean cruise. this was our second SilverSea and certainly the better of the two we have been on. There had apparently been turnover of staff and many of the staff on-board came onto the ship the same day that we boarded. That created a few dips in the service, especially around the pool where we watched a number of tables waiting for service. Did we mind waiting, not at all. The drinks were flowing, the music was playing. All was good! The only day of the cruise that it rained, was the night of the deck party so it was cancelled. (Couldn't they have tried that again another night...maybe not?) So no deck party this cruise. The Cruise Critic meet and mingle was fun and Duct Tape- We love you! The Ports were nothing to write home about except for St. Baarts which was fantastic. The shows were ok, nothing great but the supper club singer was amazing! We'd go in after dinner and just listen to her. Crazy good! Food, ok, the breakfast buffet could use a little work but overall was impressed with the experience. Why why why Silversea do you have formal nights (2) in the Caribbean?? Take a page from others and drop the tuxes and go casual! Cabin stewardess and Butler were just Beyond- huge kudos to those folks! Overall- We liked it and felt it was a great experience. Read Less
Sail Date May 2014
Cruise Barbados to St Martin This was our second Seabourn cruise(1st being on the Pride in March) and as expected the crew were typically Seabourn and exceptional.Captain Stig was the Master and what a great guy he was.It would be unfair ... Read More
Cruise Barbados to St Martin This was our second Seabourn cruise(1st being on the Pride in March) and as expected the crew were typically Seabourn and exceptional.Captain Stig was the Master and what a great guy he was.It would be unfair to single out anybody for special praise as it would be very unfair on the others. The Spirit was in very good shape for her age and we had no problems at all with everything working perfectly. Only two minor niggles were the food not being up to Seabourn standards i.e. some evenings having cold plates resulting in food cooling rapidly and occasonally food being undercooked. Weather was mixed with heavy rain on leaving Barbados and gradually improving until a beautiful beach day on Prickly Pear. All in all we loved our 2nd Seabourn experience and met some lovely fellow cruisers.   Read Less
Sail Date November 2014
This is my second sailing with Oceania, my husband's first. Embarkation was quite easy, despite the fact that our taxi driver had difficulty find the dock and that Oceania had indicated that the "Regatta" was sailing that ... Read More
This is my second sailing with Oceania, my husband's first. Embarkation was quite easy, despite the fact that our taxi driver had difficulty find the dock and that Oceania had indicated that the "Regatta" was sailing that day, not the "Insignia". This added to the confusion. We had chased an Concierge Veranda cabin on deck 7. The big advantage to this category, beyond the veranda, is the fact that you can eat a minimum of four times at the specialty restaurants. Apart from that, not sure if it's worth it. The cabin itself is 215 sq ft, with a tiny and very basic bathroom-shower only. This ship has just been in dry dock for a return, but that was not evident in our cabin. The penthouses have been totally redone. We saw one and it was lovely. Service on this vessel was exemplary. They exceeded our expectations and with a smile. our stewardess, Kristina, was fantastic, professional and fun. Food on this ship is delicious, particularly in the specialty restaurants, Toscana and Polo. Most of the food in the Grand Dining room was delicious, particularly the breakfasts. One or two dinners were a bit off. I, Personally did not enjoy the food at the Terrace cafe as much. This restaurant is now open for dinner and it is a buffet. they also do lobster tails, fish , chicken and steak on a grill. There is a great deal of choice. However, quite a few items looked better than they tasted. The pate en croute was superb, as was the lobster and cheesecake. Afternoon read is to die for. My husband is british and he loved it. the scones are superb, as are the French pastries. We only went twice-too tempting. Oceania was recently purchased by Norwegian Cruise Line and I could see some tine cutbacks since my cruise win January. No more Pouisse Fuisse by the glass and I was looking forward to that. The chocolates on your pillow are no longer truffles, but plain chocolate. We only booked one excursion on the cruise, as their shore trips are very expensive and we like doing our own thing. I had booked the boat excursion to Pinney's Beach in Nevis weeks before sailing. about three days before this trip, I was reading their booklet and noticed that they had totally changed this excursion. No one had informed us of this change and had we not read the brochure, we would have been out of luck. I proceeded to the shore excursion desk, where I talked to Marina, who was totally unaware that our excursion had been changed. she said that she would contact the tour operator and then contact us. she did not contact us. My husband returned to speak to her again. We received an refund. Apparently some people met on the day of the tour where Oceania had not prepared for this eventuality and had passengers vote on how to proceed. really? Now we come to entertainment, where Oceania fails. Their philosophy on entertainment is cheesy, dated and boring. Too bad, because the entertainers are talented. Even the music at the pool was horrible- and endless repetitions of 70"s standards. It was like swimming in a giant outdoor elevator. If Oceania is to be considered a world class cruise line, then they need to address their entertainment philosophy. I found the same thing on the regatta in January. We spent most nights on our veranda looking at the stars. That was amazing. After two cruises on Oceania, I would hesitate to rebook. We did much prefer Silverseas, where drinks are included, cabins are brighter, lighter and larger (315 sq ft), and the entertainment far superior. Read Less
Sail Date November 2014
I have sailed previously on Royal Caribbean and Carnival since I had children and those lines were great for that purpose. My husband and I wanted to do something special for our 10 year anniversary so we booked with Seabourn. I regret ... Read More
I have sailed previously on Royal Caribbean and Carnival since I had children and those lines were great for that purpose. My husband and I wanted to do something special for our 10 year anniversary so we booked with Seabourn. I regret that we had not done this before since these small ships will be going to Windstar. Even though they will be the same ship I can't imagine that they could match the luxury we experienced. We arrived at the St. Maarten cruise port very early and wondered how we were going to deal with our luggage as we wanted to go into town. There were people there that took our luggage and locked it up, we then took a cab into town. When we got on the ship we were treated with Champagne and a small buffet then quickly shown to our room where a bottle of cold champagne was awaiting. Our Steward came and asked what type of soap we desired and I chose my favorite from L'Occitane! The min bar was well stocked and had our requested liquors. I was worried as we had the least desirable room on the boat, cabin 103. It was important to me that I have a bathtub so this is what we ended up with as we were in the GTY category. I had no problem with this cabin, I never felt cramped. This cabin may not be for everyone as you really feel the motion however, we have a sailboat and are used to the movement, so no issue for us. This cabin has a window that is deep and I would put pillows in it and sit, had a great forward view! The cabin was quiet, the bed comfortable. We do take white noise with us so we rarely hear anything at night. We were also right by the self serve laundry which we used over the two weeks, it was nice to be so close. The food was excellent we preferred to eat in Restaurant 2 as we like to be outdoors no matter the weather. One of the great things about this boat is that you meet most everyone on board. There were people from all over, most were Europeans and Canadians, fewer Americans. The drinks were great. Food choice was wonderful. The service was perfect for the most part, there were 2 times we had an issue with room service. Room service was great, I saw many people having glasses of champagne and caviar delivered in the afternoon. The problem I saw with service was during the afternoon tea, they would put out sandwiches which were done in 2 minutes and nothing more put out for 30 minutes. There were never any lines or waits, everything was low key, the entertainment was great, I really enjoyed the music provided by Judy and David along with all the others! Liars club was hysterical! My only suggestion is make your own shore arrangements the excursions offer by the line are limited and not the best options. We did put down a deposit for another trip, can't wait to travel with Seabourn again!   Read Less
Sail Date November 2014
Having cruised on the SS Navigator many times, quite some years ago, my wife and I looked forward to a wonderful trip, similar to the ones we had experienced before. We did, but also found changes we consider have impacted negatively the ... Read More
Having cruised on the SS Navigator many times, quite some years ago, my wife and I looked forward to a wonderful trip, similar to the ones we had experienced before. We did, but also found changes we consider have impacted negatively the quality of the cruise, likely resulting from the change in ownership several years ago to an investment company obviously more interested in profits than in maintaining quality and excellence (examples – eliminating from the restaurants the rolling carts taken to the dining tables with the cheeses or desserts for guests to select, as well as eliminating preparing Caesar salads and Crêpes Suzettes directly beside the tables). Also absent were the classical and semi classical music (piano, harp, violin or quartets) offered in the public areas and theater, leaving only a “classical” music TV channel which more often than not confused what is considered classical with singing operettas, jazz and blues. We experienced the same changes on the Mariner last year while cruising from Barcelona to Buenos Aires with similar results, also making that cruise almost totally wonderful. Embarkation and Disembarkation As expected, embarkation was efficient and smooth, but initiated later than necessary—at 12pm. It could and should have begun as early as 11am or even earlier, as is the case with Azamara, for example (10am), where guests remain in the public areas, which in the Navigator are plentiful and ample. Yet, for reasons unknown Regent has remained stuck to noon, unnecessarily. Disembarkation was equally smooth and efficient, in this case with the purpose of having everybody out by 10 am. We left our cabin about 9am and already many of the surrounding cabins were clean and ready for the new passengers. Cabin As one expects in a luxury cruise ship, the cabin was clean and very comfortable, with an overly large bathroom and walk in closet, large screen interactive television, DVD player and a desk clock. Unfortunately, it requires maintenance, particularly on the veranda and the sliding door. The two cabin stewards were excellent, efficient, friendly and with a disposition to assist us whatever our whims. This ship has the largest regular cabins in the industry, well proportioned and well lit. We particularly appreciated the reading lamp, which we have not seen in other cruise ships, and the night light, which is not found in many other cruise ships. A special comment merits the bathroom, which can accommodate a crowd without difficulty and perhaps hanging clothes to dry comfortably. The amenities were also of top quality and replenished as needed without having to remind anyone. The cabin had 3 phones, which is also unique to Regent. What we miss in all cruise ships we have been and missed here also are earphones, to enable watching television without bothering the cabin partner (my wife). Dining Meals where excellent in quality, presentation and size, as expected in a luxury cruise ship. For long trips like ours (24 days), the menus may seem rather short on alternatives and one may get tired of repeating certain dishes, however, the quality of many dishes called for repeat portions after several days. The Navigator also provides several alternative restaurants with different offerings. We found the crew assigned to meals and drinks, from the managers to the servers, very friendly and very efficient, at all times prepared to satisfy whatever whim one may have, even to the point of preparing a special dish or dessert upon request. Many remembered the names of guests, which contributed to a relaxed atmosphere of friends as if in a country club. Our only criticism is that the so-called “Mexican” dishes had nothing to do with real Mexican dishes, although well prepared and very tasteful. Public Areas The Navigator has more than enough public areas for those who like to spend their time in the company of others instead of in the cabins or verandas (we prefer the cabins). The library was well stocked with books, videos and computers, proportioned for the number of passengers using its facilities. The same applies to the three areas with bars, two of them providing space for dancing when and if appropriate. All the bars were well stocked and well serviced with experts who quickly prepared whatever whim one may request. The casino is somewhat bigger than necessary and thus with excess capacity since it was never crowded. The theater is really spectacular, with ample comfortable seats and more than enough space to sit every passenger. The entertainment was also very good, although we would have liked more comedians and some classical presentations. Conclusion Overall, we had a very enjoyable cruise. Although the ship will soon be docked for maintenance and improvements, we found it very comfortable and well balanced. Our deck 7 cabin at the center of the ship was very quiet and steady. To be fair, however, we heard people on decks 10 and 9, towards the back of the ship, complain of noise and vibrations. This is understandable, since we also experienced similar discomforts on the Mariner several years ago when we occupied a Horizon suite. It was not the case in the Azamara Journey amd Quest, nor on the Queen Mary 2.   Read Less
Sail Date November 2014
What a lovely way to spend Christmas and New Year's Eve. Out first time with Cunard but definitely will not be the last. The ship is magnificent, (bit warn in places) stateroom more than adequate and we found the staff to always be ... Read More
What a lovely way to spend Christmas and New Year's Eve. Out first time with Cunard but definitely will not be the last. The ship is magnificent, (bit warn in places) stateroom more than adequate and we found the staff to always be pleasant and more than helpful. Dining room experience was up and down but fortunately we shared a table with excellent company which took away from the pain of poor service. Did not see any of the artists or night time entertainment as we thoroughly enjoyed the entertainment in the Golden Lion and ballroom. Pub lunches were excellent as were the trivia quizzes. Excursions are overpriced and we did the snorkelling with the turtles in Barbados which we were very disappointed with. I may be bias having spent many years living in the U.K. But this trip is high on my list of very memorable holidays. Read Less
Sail Date December 2014
For the last three years my DH has been trying to get me to try Oceania and when this one came up in a price point I was comfortable with doing, I agreed. We originally booked a 10 day cruise that would take place this month but O asked if ... Read More
For the last three years my DH has been trying to get me to try Oceania and when this one came up in a price point I was comfortable with doing, I agreed. We originally booked a 10 day cruise that would take place this month but O asked if we'd be willing to do the 14 day Southern Caribbean cruise (Nov 29 - Dec 13) instead.Both cruises began and ended in Miami.To do the change, we would be upgraded to a balcony from an oceanview - with both being around midship. Since we could change our airfare with no problem we agreed. Let me say in advance, overall I loved the experience and with a good price point and itinerary would definitely cruise O again. We've been on over 30 cruises and tried all the other mainline cruises including Crystal. We like the ships with under 1500 passengers. Next year we plan to try river cruising. The day of our cruise, there was a coast guard inspection so we were told not to arrive until around 3 pm. That's when we did our embarkation and found that at least 75% of the guests were already on board. This meant we got through the process quickly. What I didn't like is that our room was not yet available so we had to keep our carryon with us. Finally had approval to go to our cabin around 4 pm. Never had to wait that long with other cruise lines. Though it didn't seem like it at first, I found our room had a lot of storage space - especially when you add the rack space under the sink and over the commode. My only issue with the room was the TV. If we tried to watch a movie on TV the reception kept going out or the sound got garbled. Didn't seem to run into that issue with news channels. First impression of the ship was one of spaciousness and minimal crowds - even in the Terrace Grill. We had our late lunch out on the deck overlooking the city which was lovely. However, my first experience with the Grill - was less than stellar. Felt they were lacking for "lunch" options of salads and sandwiches. I don't want overcooked vegetables, mashed potatoes and gravy with meat for lunch. My other issue was with in the salad dressing options. I've had better dressing options at cheap buffets. I was especially appalled by what they considered Caesar dressing - basically whipped mayonnaise with some Italian seasonings. Had a chat with one of the chefs about it and he said they would be tweaking it some to make it more traditional. Worked around the lunch options other days by ordering turf & surf solo or grilled ahi from Waves (which should not be missed) and having them bring it to the Terrace where I had a small salad with the balsamic vinaigrette and added some cheese and dried fruit. Loved the food options at Waves, but they had several problems with getting my order correct. Their fries are the hottest and crispest I've found on any cruise line. Tried all the specialty restaurants for dinner two or three times. This is where O excels. They had outstanding appetizers, pastas and desserts. Enjoyed the olive oil and vinegar menu at Toscana. Our favorite appetizer was the eggplant wrapped veal. Want to make that at home! We keep talking about it. Since I'm a big fan of teas, I loved the tea options at Red Ginger. My new favorite is the Ginger Pear White tea. Was not a fan of the standard teas found in all the other venues. Only option for herbal teas was chamomile and a lemon. I like herbals with a little more flavor. However, made up for that by having vitamin waters which I could pick up at the gym. Afternoon tea - tried it once and enjoyed a couple of their samplings which were pretty standard fare for cruise line teas. The disappointing part is they don't offer any different teas than those found in the grill or dining room.(Get the idea I like my teas.) Barista - My DH enjoyed the coffee options here and we both liked the mini- versions of the pastries they served here. Entertainment - went to a few shows which were what you'd typically find on any other ship of this size. I enjoy them though I know others say they are not Broadway caliber; but then I'm not paying Broadway ticket prices. We really liked listening to the live bands. My DH is a musician and he thought they were very talented. Ports - This is the reason we switched our cruise - the option to do ports not normally seen. Favorites were Grenada, St. Kitts, Columbia & Venezuela. The latter for the learning experience of what life is like under a despot. Tours in Grenada and St Kitts were independent and would highly recommend the tour operators. Debarkation - Had a leisurely breakfast in the dining room with few other in attendance which was surprising. Service was good as it was other mornings we dined there. Good choices for breakfast. I had one of my favorites of a hamburger with a fried egg. And it was served at the right temperature. We rarely have to catch an early plane as we often stay in the port an extra night. In many of the specialty restaurants we shared tables and enjoyed chatting with other avid cruisers. Also enjoyed the exercise of doing the mini-sports games with the fun-spirited singers and dancers. As usual did trivia daily and enjoyed the camaraderie of my team (many times a winner) and the other teams. Had lots of wonderful memories from this cruise and the ports. Would highly recommend it to others. Read Less
Sail Date December 2014
CONS: Concierge Level is NOT worth it. There are no advantages to paying more for this privilege. A few upscale toiletries are about the extent of this level. The “Concierge Lounge” is nothing more that an inside stateroom, with a ... Read More
CONS: Concierge Level is NOT worth it. There are no advantages to paying more for this privilege. A few upscale toiletries are about the extent of this level. The “Concierge Lounge” is nothing more that an inside stateroom, with a blaring TV (CNN) a few newspapers, four computer terminals, and a mini-fridge with sodas. There is a “Concierge Person” available – sometimes. The “10% discount on internet services” was not honored and was repeatedly refused. Embarkation is no faster. Luggage does not arrive any sooner. Rooms may be entered only a few minutes (5 – 10 minutes) before other levels. “Tranquility Beds?” NOT! Our beds were the most uncomfortable beds we have ever encountered while cruising. There are no king-sized beds, only queens, and “queens” are actually two singles (small singles-think “camping cots”) put together. My husband is a little over six feet tall, and his feet hung over the end. To turn over, one must lift up and turn, or end up on the floor. I requested a foam pillow. Our room concierge-stewardess was not able to provide one. I received yet another lumpy, hard, pillow and was told, “This IS a foam pillow!” Entertainment was very poor Evening shows do not begin until 9:45 pm. Several were so disappointing (that) we left before the end. Most passengers are far past age 70. There are lots of walkers and motorized chairs and, at times, if you are stuck behind them, movement about the ship can be cumbersome. Wine and spirits are VERY EXPENSIVE. “Packages” are offered, but the sommelier may have the last laugh, as the vintages are foreign, and there is no way to know what you are getting. Wines by the glass are highly inflated, and an 18% gratuity is added on to the already outrageous cost. Room service coffee is abominable. Coffee in the restaurants is very good, but morning coffee on the balcony was so bad, it had to be sent back. Shore excursions were a joke and the joke was on us! We did the “Jungle ATV Adventure” and when, after the first few minutes we realized we were driving around in circles, we had to laugh at our own gullibility. The tour operators were ingenious. They were making big bucks for doing donuts in the jungle. Specialty restaurants What they do not tell you is that you may only dine in the four specialty restaurants ONCE. No more, only one time. You may request subsequent dining, but will be told you are “on the wait list” to no avail. PROS: The ship is lovely. Understated and elegant décor and soft, unobtrusive music. Some of the artwork is bizarre (What were they thinking?!) but overall the ship was very refined. Room service was lightening fast, and the pastries were divine. No extra charge for room service was nice. Embarkation was a breeze. We were on the ship in less than 10 minutes. The library was lovely and well appointed. Dining was fun with almost too many waitpersons in attendance. The food was no more special than the faire offered on other cruise lines. The china, crystal, and silver were superior. There was always plenty of lounge chairs poolside. Each one is covered with a clean white terrycloth covering. The cooking classes were fabulous. Our class began at 4:00 pm, and we were so full from the samples, that we had to forego dinner that evening. We came home with several great recipes and new skills. Oceania boasts that their staterooms at 282 sq.ft. are larger than most others. I was shocked upon entering our stateroom, as it was no bigger than what we have experiences on three other cruise lines. The elegant bathroom, however, was spacious with two showers, a full tub, and well appointed storage. We had a delightful cruise, but for the money, other cruise lines offer a better value. Oceania’s refusing to offer free internet, and then refusing to honor their own offer of a 10% discount on an internet package was petty. The nickel and dimeing for several little things, that should have been included, was offensive.   Read Less
Sail Date December 2014
I've only cruised a handful of times, but I have to say that this cruise and ship was my #1 vacation thus far. We choose this cruise for our honeymoon. My wife has never been on one and was nervous she would not do well. After the 2nd ... Read More
I've only cruised a handful of times, but I have to say that this cruise and ship was my #1 vacation thus far. We choose this cruise for our honeymoon. My wife has never been on one and was nervous she would not do well. After the 2nd day she was hooked! She was loving that she could go to bed at night and wake up in a new country or place, not having to pack her bags or get on a plane. The Equinox is a beautiful ship, I loved having the lawns on the upper deck to walk around on or lay in the sun. We did not eat in any of the specialty restaurants, but the main dining room was gorgeous. The buffet always seemed to have something new and I was never bored just eating the buffet. The Mast Bar was one of my favorite bars to hang out at and we got to know the bar tenders there very well. The Coffee shop which I cant recall the name of right now was another of our favorite places to be in the morning, and after dinner. The crew on the ship were wonderful, friendly and outgoing. Pretty sure you could stop any one of them and ask a question and they would always be able to help you or direct you. There was always something happening and I think I struggled more with trying to be in 2 locations at one time. They had fun activities and the activities manager and cruise director where always out and about chatting with everyone. They didnt just do their talks and disappear below deck. This destinations on this cruise were all about the excursions for us. We really enjoyed Costa Rica the most! I was pleasantly surprised with the amount of excursions offered at each port. There was definitely something for everyone. We were sad to see the cruise end after 11 days. Disembarkation was simple and we flowed nicely. We already booked our next one and looking forward to it. I highly recommend Celebrity as your cruise line. Read Less
Sail Date February 2015
The ship is in,"A" number 1 shape.. clean, comfortable, beautiful.. staff is amazingly well trained.. your wish is their command.. don't like something let management know.. if it's legitimate it will be fixed... ... Read More
The ship is in,"A" number 1 shape.. clean, comfortable, beautiful.. staff is amazingly well trained.. your wish is their command.. don't like something let management know.. if it's legitimate it will be fixed... The food in all venues is excellent.. the speciality restaurants rock especially the Tuscan Grill and the Silk Harvest.. I'm not fond of fussy French cuisine but if you are a fan.. indulge.. I have read criticisms of the evening entertainment.. for me it is far ahead of the Seabourn and the Regent.. and at a fraction of the cost.. With each new cruise we notice a stronger effort to make this experience better than the last cruise.. Read Less
Sail Date February 2015
We are seasoned travelers having sailed on Holland America, Crystal Cruises and now Silversea. We saved the "best" for our 35th anniversary celebration, choosing a Southern Caribbean itinerary. We have sailed the Caribbean many ... Read More
We are seasoned travelers having sailed on Holland America, Crystal Cruises and now Silversea. We saved the "best" for our 35th anniversary celebration, choosing a Southern Caribbean itinerary. We have sailed the Caribbean many times but never on an "ultra luxury" ship, which was the designation in all the literature of Silversea and particularly Silver Cloud. Our embarkation was uneventful, quick and easy mostly because of the number of passengers on this ship; we sailed with a full 296 passengers. Our first night we chose the La Terrazza venue. We couldn't have had a more negative experience; the food orders were almost all wrong (we sailed with friends), the quality was comparable to fast food chains and the service was appalling. Water was nowhere, we were never even served our drink orders. We just assumed it was because of the guest turnaround on our first day of the cruise. The crew has so much to do that day so we let it go. Our first night in the Owner's Suite; we met our butler who was very professional and very caring throughout our journey. We loved the new bathroom with the walk in shower and tub. I chose, of course, the Bulgari soaps. We thought we were in the lap of luxury. It was a fool's paradise; that night we had such a scraping noise in the ceiling that I couldn't sleep at all. So much for the "ultra luxury" title. Beyond the noise in the ceiling there was also a banging noise from somewhere (we later found out that the pool equipment was located directly adjacent to our suite!) and the scraping of the chairs and loud pounding on the deck above as the pool deck was readied for the day. Besides this the mattress was never turned to the soft side and my hips paid the price. We ate in the La Terrazza dining area on the first morning; again, our orders for drinks were never brought and the food in the buffet was dried and unappetizing. The only thing that interested me was the cheeses. The service was once again half-hearted and hardly 5 star worthy. The second night, once again there was the usual scraping and grinding noise from the ceiling along with the other pounding of footsteps at 11:00pm, which sounded like elephants on the top deck. We brought all this to the attention of the Hotel Director the next afternoon and his attitude was very caring and very shocked at the comments of the dining venues we attended. He said he would help with the setting up of chairs, etc. on the pool deck and would definitely speak to the serving staff. If we had not spent what we did on this cruise we would probably not have brought up all the negative observances as we are usually very easy to please. When one pays $2500 per DAY to have an ultra luxury experience we would expect at least a smile with service and proper orders. The next day the service and the attitude in the dining rooms changed for the better, however, the food did not. One more day of the noise at night and I was ready for a new room, Owner's Suite or not. Three sleepless nights can really put a crimp in the cruise experience as we are active people and I was dragging most of the afternoon and evenings. We went back to the Hotel Director, Fabien LeConte and asked if the room next to ours was indeed occupied as the front desk told us. He checked and said it was not occupied so we ASKED, it was not offered, if we could use that bedroom to sleep as it was impossible to sleep in the Owner's Suite bedroom. This was arranged on our third night aboard. We were happy to find that the scraping ceiling noise was not there, but the mattress was not turned to my soft side so I once again had a bad night and the pounding footsteps and noise from the top deck was still apparent. The only good dining experience was on our second to last night at the Le Champagne dining venue. This was the food quality that we all should have been served each night in all the dining venues on board the ship. The service was excellent and the quality and freshness of the food was much appreciated. Even the Hot Rocks night was a disaster for most of us as the tender rib-eye that was suggested was tougher than rawhide. While we had fun simply because we were together as a group the food was so lacking in quality, freshness and originality. The ports and shore excursions were nothing out of the ordinary; not at all like Crystal that arranges their tours to be personalized and well-directed. There were so many other things that made this cruise a negative experience in the sense of value, however, even the bad times could not erase the lovely time I had with my husband and friends in the Caribbean simply because we were together. But we could have done that back home and not paid the price we did for the cruise. I have since written twice to the Guest Relations Department with Silversea without any response whatsoever. I'm sorry to say this cruise line will not have our business again and we will return to our other cruise lines; the grass is not always greener.......... Read Less
Sail Date March 2015
I would go sail again on the S/V SAGITTA with Islandwindjammers in a minute! Sailing on the motor sailor vessel SAGITTA from October 18 to November 1 2015 was the trip of a lifetime. SAGITTA is 120 feet long, and crew is about 10. It ... Read More
I would go sail again on the S/V SAGITTA with Islandwindjammers in a minute! Sailing on the motor sailor vessel SAGITTA from October 18 to November 1 2015 was the trip of a lifetime. SAGITTA is 120 feet long, and crew is about 10. It holds 24 passengers. We embarked St Lucia and visited Antigua, Nevis, St Kitts, St Barths, St Maarten, Domenica, Martinique. Having only 21 passengers aboard, we enjoyed visiting to be had no where else. 12 nights and 13 days were spent getting to know each other and developing long-lasting friendships. Excursions onto the islands included visits to forts, rain forests, beaches, businesses, little towns, rural places, and a volcano that wiped out capital city. Our guides were local folks who knew all the histories of the islands they called home. One could choose a hike, a walk about town, a swim, an island beach barbecue, drinks at beach establishments, or reflect on the tarpin and turtles and barracuda, or take a snorkel swim over coral reefs. This trip was bliss. Chef Lenny and Chef Robert put three square meals in front of all of us daily, with hors d'oevres and sagittaritas at 5 pm, and little muffins and coffee before breakfast at 7 am. Steward Brandon and Steward Herschel served everything to us with elegance, good humor and much joy. Our rooms were cleaned before we knew it. Captain Matt and First Mate (also a Captain) Simon made sure our ship ran on time and with accuracy and safety first. The weather cooperated FULLY! Engineer we didn't get to see to much, because he was busy below running everything, right under our noses! He gave tours of the Engine Room! Bo'sun Mark ad Deckhand Roy ran us all back and forth to the beach and towns and excursions, painted and washed deck items, weighed and let the anchor, set and furled the sails, and cleaned up after us so fast we didn't know we even made messes! For Manager Katy, her first trip in this position seemed like her 50th trip; she made the job look seamless! There is no weight room or exercise facility on this boat, but there are stairs, hikes, swims, walks, and dancing that more than make up for these things. Cabins are big enough to move around it and the mattresses are pure clouds! We made much of our own entertainment, from reads to swims to hikes to games we brought along and were on the ship. There is a ships library as well. WIFI can be had on an island at a restaurant. Teaching a German politician American slang was one of the best parts of it! NOT having computers was the absolute best part. One HAD to be in social contact in spite of ones-self! Vacation was TRULY vacating from everything. We watched sunrises and sunsets, got sun, got more sun, got wet, got more wet, and got a great time with everyone! No other vacation I have ever taken has been a better way to spend the time and the money. Worth EVERY SINGLE DIME. Read Less
Sail Date October 2015
We just left a 12 day cruise on Odyssey--had a suite with a veranda on 9th floor, and are non smokers. We were lucky? enough to have on either side of us 4 chain smokers- who due to no smoking in suites, decided to camp out morning, noon, ... Read More
We just left a 12 day cruise on Odyssey--had a suite with a veranda on 9th floor, and are non smokers. We were lucky? enough to have on either side of us 4 chain smokers- who due to no smoking in suites, decided to camp out morning, noon, afternoon and evening on their verandas smoking, drinking, playing cards-living on the veranda. We couldn't use our veranda due to noise and smoke at all times- no taking a nap on our lounge, relaxing and reading, etc. just cracking our door to get some sea air let in billows of smoke. We talked to the officer in charge Morat.....he apologized, and said could not switch us to any other cabin. Also- a few doors down our hall was door to the upper eating area and sky bar- smoking allowed!! They decided to varnish the door- so for 2 days of cruise, the door was roped open all day- and allowed smoke to fill the hallway.....just disgusting. Right above us is the Observation Bar on 10th--they allow smoking after 8p--filled with smoke inside! crew good- food and wine ok....getting on/off tenders that were very unstable and not tied very tight led to several people being injured- having to wear shoulder slings--I myself fell in a tender when it jolted and threw several people to the floor off the benches. Will not cruise Seabourn again with the smoking policy they have. We purchased a suite with a veranda for 12 days and never got to use it. We were not given the cruise we paid for. Read Less
Sail Date October 2015
We recently returned from our first cruise on a Silverseas ship. We booked a Veranda room and were very satisfied. The veranda itself isn't large, but it was sufficient. Our room was nice, especially for a cruise ship. The bathroom ... Read More
We recently returned from our first cruise on a Silverseas ship. We booked a Veranda room and were very satisfied. The veranda itself isn't large, but it was sufficient. Our room was nice, especially for a cruise ship. The bathroom was also a good size. Our butler was great. Matter of fact, the whole staff was great - not one person disappointed us. We were very impressed with the food and service. Portions are very small but you can have as many courses as you want - you will not go away hungry. The boat is small so you never feel crowded and we never had to wait on a line. We only went to a show once since we're morning people and shows were starting too late for us. For the one show we did see, we were impressed with the talent. We weren't so impressed with the excursions we took but I believe that was more the fact that the Caribbean, for the most part, is more about the relaxation and beaches than fact-finding, interesting excursions. In addition, I was hoping for some interesting, educational lectures to be offered. There were talks about the islands we were visiting and one cooking demo, but I was hoping for more. I was also impressed that there were several launderettes available for those of us who didn't want to spend the money on having someone on the staff do our laundry - and the machines and detergent were gratis! I didn't go to the gym, but my husband, who goes to a gym on a regular basis was very impressed with the gym. We did not use any spa services because we found the prices to be exhorbitant. We wouldn't hesitate to taken another Silverseas cruise. Read Less
Sail Date November 2015

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