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36 Europe - All Luxury Cruise Reviews

We wanted to see places we had never seen before, especially Barcelona. Our flights to Bergen were rearranged because of a partial cancellation. The alternate flights set up by Viking got us there at 1:00 a.m.with an 8+ hour delay in ... Read More
We wanted to see places we had never seen before, especially Barcelona. Our flights to Bergen were rearranged because of a partial cancellation. The alternate flights set up by Viking got us there at 1:00 a.m.with an 8+ hour delay in London, causing us to miss getting acquainted with the ship and Bergen. Other flights, which would have been slightly more expensive, would have gotten us there shortly after noon. We were disappointed with the way Viking handled this, and our trip started on a sour note. We liked the ship, our cabin and all of the people on the ship. The food was great and we enjoyed the amenities. We had pleasant times on the excursions, though a couple were priced pretty high. Our first experience with Viking was on a river cruise and all excursions were included. While there were free excursions at each port, the optional ones added quite a bit to the cost of the trip. Also when we took both the included and optional excursions, some were redundant. On board the ship we were always treated as valued guests. For those taking this trip at this time of year, the balcony was seldom used because of the weather. It was nice once we got to Spain. We added the extension in Barcelona. There was supposed to be a tour of the city on the way to the hotel. This did not happen. Because of unrest in Barcelona, we went to Valencia instead. This was okay, but took away from the main purpose of our trip. The extension was allowed, and we were impressed with Barcelona. So the trip started off badly and the end was less than we hoped for, but the main part of the cruise was good. The Barcelona airport is a madhouse. Read Less
Sail Date October 2019
Our travel agent recommended Scenic. The all inclusive feature made it attractive and a great choice. The ship was top of it's class, clean and well kept. The staff could not be beat, friendly, professional and always pleasant, ... Read More
Our travel agent recommended Scenic. The all inclusive feature made it attractive and a great choice. The ship was top of it's class, clean and well kept. The staff could not be beat, friendly, professional and always pleasant, remembered everyone's names and you never lacked for refreshments. The shore excursions were great but often exhausting and challenging for those with mobility issues. The dining area was large enough but an improvement would be to have reserved tables for dinner. We found the food was often not hot, small portions and lacked that "wow" factor. The "TailorMade", the excursion communication system, needs improvement. It's heavily promoted but has lots of flaws. It's not friendly for the age group Scenic promotes, seniors. The concept is good but goes mute in the castles, range is limited, constantly needs charging and too many choices in the menu. Even the tour guides don't like it. But it was still an amazing time. Read Less
Sail Date September 2019
Several of the included tours ended up being on a bus for 90% or more of the time without stops that would have allowed a chance for photos or viewing sites we were passing. While about a third of the evening shows were excellent. ... Read More
Several of the included tours ended up being on a bus for 90% or more of the time without stops that would have allowed a chance for photos or viewing sites we were passing. While about a third of the evening shows were excellent. Others were duds. Choreography appropriate to the Lawrence Welk Show that was inappropriate for the music being performed. An Evening with the Beatles was a good example and the music from the 50s,60s and 70s was another example of contrived choreography. Another problem with evening shows was the avoidable. We had to leave one performance because a person or persons near us were wearing heavy perfume that made breathing difficult. It's past time that some type of "no scents" policy should be implemented. On the positive side, the cabin was excellent as was the steward. The dining room experience was outstanding. The food was great and the attention to my wife's dietary needs was superb. Read Less
Sail Date July 2019
We chose this particular cruise for a couple of reasons. First, we wanted to see as much of England, Scotland, and Wales as we could without spending two weeks driving on the “wrong side” of the road. This cruise gave us this ... Read More
We chose this particular cruise for a couple of reasons. First, we wanted to see as much of England, Scotland, and Wales as we could without spending two weeks driving on the “wrong side” of the road. This cruise gave us this opportunity and the chance to see Dublin as a bonus. Next, we are big fans of Viking Cruises. We have been on a Viking river cruise and ocean cruise. The ships are smaller and beautiful, with spacious cabins with nice balconies. The service is outstanding. Viking chooses interesting ports that give you the opportunity to see how people really live in each country. One shore excursion in every port is included in the price. The Viking luxury experience started for us before we even boarded the ship. We did not use the Viking airfare and transfer to the ship so we found our own way to the dock. When we got there, it was easy to follow the Viking signs and drop all our luggage with the porters. We went to a large tent to check in (no waiting) and spent the afternoon checking out the town of Greenwich before boarding. Dining options onboard were plentiful for a small ship. The main dining room was always available for breakfast and dinner. Two other restaurants were available by reservation. We had no trouble getting reservations for both restaurants. The Italian restaurant was a standout for me. From the appetizers to the desserts, the food was fresh and delicious. Our least favorite dining option was the cafeteria/buffet style restaurant. The food available for lunch and dinner was fine, but we prefer more formal dining. The overall service on the Jupiter was outstanding. Our room attendants were amazing and provided us with anything we requested, such as extra towels, tea service in our room, and immediate replacement of a faulty television remote. They accommodated our comings and goings by arranging to clean our cabin when we stepped out to breakfast or went on a tour. They made us feel at home. The public areas of the ship were very welcoming. Every evening, we went into the main sitting area to listen to artists sing, play the piano, the harp, and other instruments. The public areas are comfortable with chairs and sofas, tables for puzzles and board games, and bookshelves to peruse for a good book. The walking deck provided a possibility for some exercise aboard the ship, but the weather did not make it possible to use it daily. My only disappointments were that The ship did not stay overnight in Dublin and Endinburgh. We had a nice, full day in Dublin, but we definitely left with a lot more we wanted to see. Our time in Edinburgh was definitely too short. Viking does stay in big cities for multiple days on some of its cruises. These cities really deserved extra time. Overall, this was a near perfect trip. We will definitely travel with Viking in the future. Read Less
Sail Date July 2019
We chose Scenic as we were looking for a cruise that was 100% all inclusive. It turned out to be the right decision as we never once had to pull out our wallet. The only additional cost was a massage! Scenic lived up to everything we ... Read More
We chose Scenic as we were looking for a cruise that was 100% all inclusive. It turned out to be the right decision as we never once had to pull out our wallet. The only additional cost was a massage! Scenic lived up to everything we expected. Rooms were excellent and the addition of a small balcony was great on mornings when we wanted room service rather than eating at the restaurant. Food was very good with incredible selection. Tours had enough variety that it appeared there was something for everyone. For people considering a river cruise for the first time here are some pointers that I was not aware of and had I known it would have made the experience even better: 1. Don't take the top deck for a room if you are travelling in the summer. Air Conditioning works better on the lower level. Rooms closer to the back of the boat are louder due to the engine. If you like white noise then they are great. Rooms closer to the front you hear everyone passing your room. 2. Do your research on destinations along the river you are cruising on along with tours. Some of our tours were two hours bus ride before you got to your destination. My assumption was destinations would be a virtual walk off the boat. (I understand the Rhone is more like this). When it was it was a walk off the boat such as Durnstein it was fantastic! 3. Compare docking stops. On the Danube we sailed by Passau. It looked fantastic but Scenic does not stop there...… Viking does. 4. Understand how often you can be up on the sun deck on the river cruise. Depending on low bridges or locks you are limited to just the lounge area below. This is when you really want a balcony ….. or pick a different river. The channel between the Danube and Nuremburg there are many locks. Although interesting we loved being up top so that is a disappointment. 5. On Scenic you would do a tour and the boat would continue down the Danube and you would pick it up later in the day. One day we passed on the tours and enjoyed just cruising. Again look at the schedule..... this may have been my favourite day! Ultimately identify how much you want to be busy or relax and choose the right cruise based on this. 6. Beware that the success of a cruise can be very dependent not only on the staff but also who you have the luck of cruising with. With a minimum of less than 200 people if the group is fun..... you will have fun. We met many ships along our cruise and it became obvious we were very lucky with the group we had. 7. Cruise success is also dependent on whether the water is at the right height. Check months and get some statistics from your travel agents to try and ensure that you will be on the water for 100% of your trip...… or book last minute like we did. Read Less
Sail Date June 2019
We chose a Scenic cruise as we wanted luxury for our first ever cruise and it was our Golden wedding. We have never wanted a cruise before as we did not relish the though of rough seas .All of the transfers and day trios were faultless.Our ... Read More
We chose a Scenic cruise as we wanted luxury for our first ever cruise and it was our Golden wedding. We have never wanted a cruise before as we did not relish the though of rough seas .All of the transfers and day trios were faultless.Our problem was the fact the cruise we chose to see the tulips in Holland was on tidal rivers and at times it was really rough .Tge ship sailed every night and as it was very noisy we hardly slept for a week. We also had a terrible smell in our bathroom .Cabin 103 on the jewel deck.Weather wasn’t good and it was very cold therefore could not spend time on upper sun deck .Nothing to entertain us in the afternoons so was a bit boring .Would not have taken this cruise if we had known the North Sea comes into the rivers in that area Read Less
Sail Date April 2019
This is our third Scenic Cruise both previous ones were in Asia and were outstanding in ALL RESPECTS. We were a little taken aback atvthe sizebof alm the ships on the Danube as ours and all others seemed to have over 150 passengers ... Read More
This is our third Scenic Cruise both previous ones were in Asia and were outstanding in ALL RESPECTS. We were a little taken aback atvthe sizebof alm the ships on the Danube as ours and all others seemed to have over 150 passengers which to me was like a cruise line with 4000 plus passengers! Having said that the organisation of the cruise was outstanding and our every wish was accommodated! It was hard to understand why do few cruises go through to the Black Sea as the further north we went the demands of more and more tours became apparent and quality deteriorated! And we travelled in April! The staff in our ship were equivalent to the outstanding crew we had experienced in Myanmar and The Mekong! Our butler service by ATI and Stat made the journey so much more enjoyable and they are to be commended similarly the joviality of the senior butler Chris was appreciated by all! The Cruise Director was happy to meet our needs as because of a disability I cannot walk far and we had all our requests accommodated! The cruise on the Danube was relaxing and enjoyable the countries visited were historically interesting and we enjoyed the experience! I would not want to further up and suffer the issues of overwhelming Numbers! Each passenger has their own expectations we had ours met by the splendour of the Riger and countries the absolute attention to detail by our Bali butler ATI and the help of our support butler from Serbia Stat who was a source of great local information to us! Thank you staff we enjoyed The first night at The Marriot in Bucharest is best forgotten and the company should look for a better venue! Read Less
Sail Date April 2019
This was our first experience with Viking and, though all-in-all a good cruise, we departed feeling like there was room for some improvements. Viking’s reputation and recent ratings speak for themselves, so my wife and I were very ... Read More
This was our first experience with Viking and, though all-in-all a good cruise, we departed feeling like there was room for some improvements. Viking’s reputation and recent ratings speak for themselves, so my wife and I were very much looking forward to this cruise, our sixth. We sailed from Barcelona, Spain on the Viking Sea ocean ship, ending up in beautiful Bergen, Norway. The 15-day itinerary along the west European coast was very attractive to us, both in length and variety of ports to be visited. We expected an above-average experience, which Viking pretty much did deliver, but they fell short in some unexpected areas. Spoiler alert: yes, we will likely sail with them again, despite the lapses that I’ll try to articulate here, along with some well-deserved compliments. The highlights/stars of the cruise were, for us, the ship and the crew. Both were exceptional compared to previous cruise experiences. I need to start somewhere so I guess I’ll go in alphabetical order. And since I usually refer to a ‘ship’ as a ‘boat’ I’ll talk about the Viking Sea first. ;-) Our last cruise had nearly 5000 passengers on it – way, way too many. Without going into details, the crowds, lines, noise were obvious issues. ALL of that was absent on this cruise. The Sea carries up to 930 passengers. There is no casino, no interior cabins, no huge shops, no children, no photographers; everything is scaled-down from the bigger liners, yet we never once felt harried or even particularly delayed, even while getting food at the buffet. The longest line we stood in was at the U.K. stop where everyone had to go thru a formal immigration interview. At first the number of folks queued up seemed exceptionally daunting, but we were whizzed in and out of there in no time. Much appreciated. The interior of the boat was stunning. Built in 2016, it was modern, well-organized and immaculate. The décor spoke to my Scandinavian roots; I’ve always been a fan of that type of furniture coupled with the clean, eye-pleasing space design. One unexpected detail we liked were the leather-wrapped stateroom door handles and hallway safety railings; very plush. The customer service/lounge area on deck one was appropriately called ‘The Living Room’ and instantly evoked sophistication and comfort at the same time. A few decks up, the Wintergarden lounge area amidships was especially attractive. I can’t find the words to describe it – do yourself a favor and Google it real quick. Our favorite area ended up being the Explorer’s Lounge at the bow on deck seven. It had two levels, the lower featuring a bar and LOTS of comfortable seating; the upper level was smaller, a bit more private and very quiet. Both had panoramic, 180 degree views of the outside. Side doors led to an exterior walkway in front which provided, IMO, the best forward-facing views of port arrivals and sail-aways. Every evening at 6 we were treated to either a violin/cello duet or piano music, which further enhanced the pre-dinner, end-of-the-day unwind, accompanied by refreshing libations and the new friends we met. I’m not a spa guy, but as promised to my wife I tried it on the last sea day. I felt it was modest, though classy; that is the space was in keeping with the rest of the décor. It seemed rather small to me, likely due to the boat’s size. That probably also explains why all the chaise lounges were taken. I hung in as long as I could, but on my way out I couldn’t resist checking out the Snow Room, a small rustic chamber with real snow in it. I sat for a few moments and actually felt somewhat refreshed. Never seen one of those before! (Avoiding the extreme temptation to say it was ‘cool’!) Ok, how was the room? We were in a Deluxe Veranda stateroom on deck 5, ALL the way forward on the starboard side, right below the bridge. The size (270 sq. ft.) and layout were serviceable. The bathroom was relatively spacious and featured a heated mirror and floor. The heaters were activated automatically when you inserted your sea pass card to activate the room lights, but they could not be turned off until you left the room (or took your card out). The heated mirror prevented fogging during showers and worked well. I didn't like the warm floor, in general, as it tended to heat up the whole bathroom space. My wife, who is always cold, loved it. For some reason there was only one little 22” towel rod in there, which pretty much forced us to have most of the towels changed out each day. If there’d been one or two more I would’ve gladly re-used those linens. The living area was comfortable, with a nice big flat-screen monitor in front of the bed. A small wet bar tucked in the desk had a nice assortment of snacks and non-alcoholic beverages. There was a bit of extra space to cool off wine bottles and food. The balcony was smallish, but not tiny. If the weather had been less windy I could see the two of us hanging out there more often than we did. The under-hanging search light just outside the railing (part of the bridge structure right above us) was only a minor annoyance. The MAJOR annoyance was the lack of dresser and shelf space. We got only three small drawers and a couple of open shelves in addition to an un-remarkable closet space. This was confounding given the open wall areas where they could have thrown up one or two shelf/drawer units. Some new friends showed us their Penthouse Junior Suite on deck 8 and that one had an actual dresser, in addition to more room. Another issue was the nightlight. Located at floor level near the bathroom, it was BRIGHT. We first tried covering it with some tape we’d brought, but we soon realized that a folded-up towel was required; it was that annoying. Mad, mad props to Viking Sea's crew. On our last cruise this element was a memorable low-point. This time, everyone (literally), no matter if he/she was a deck hand, housekeeping, or bridge officers, always looked us in the eye, smiled and offered a pleasant 'Good morning', ‘Enjoy your day', whatever. This simple gesture is essential, IMO, for an enjoyable cruise experience. The customer service personnel were knowledgeable, the bartenders were personable, and the wait staff were very attentive (with one lone exception, see below). The highlight came after our Bruges, Belgium excursion. As our bus pulled up to the boat, we were greeted to the sight of a huge red carpet and a double line of what appeared to be most of the senior officers and staff. Music was playing, hands were clapping, feet were stomping, and we got the 'welcome back aboard' of a lifetime! Gosh knows how long they had to stand out there; we were one of the last tour groups to return. I asked a waiter about it later and he indicated that they do this at least once a cruise, pretty much at random. How fun. Nice touch Viking! We also enjoyed the many educational lectures they offered, most of them aimed at the ‘middle ages trade routes’ theme of the cruise. Their ‘Port Talk’ presentations gave us useful info on the next port of call and the scheduled excursions. If we missed anything, we could view a recording of it later on their internal media system. I’m not a night owl so I can’t comment on the evening entertainment. Speaking of excursions, everything was very well organized. There were always plenty of personnel around to direct us and answer questions. The tour guides were fun and professional. Accommodations were made for folks using crutches, wheelchairs, etc. The disembarkation process on the final day was very efficient (sort of a one-way, final excursion, right?). No lines, we were whisked thru the terminal where our baggage, porters to carry them and taxi cabs were all waiting. Sadly, I need to move on to the "irks" part of this review, i.e. the food. The buffet was, maybe predictably, repetitive after a while. They did throw in some variety, most of which was not for my palette unfortunately. At breakfast, the scrambled eggs were Eggbeaters; to get a real egg you had to order an omelet or grab an Eggs Benedict (on which the ham slices were always way too small). The coffee was mostly bitter to my taste, and for some reason, you had to go from one end of the buffet to the other just to pair a bagel with some cream cheese. And I can't for the life of me understand why they couldn't, at least once in a while, put out some seasoned ground beef, chopped lettuce, cheese and tortillas so I could have a taco or something (i.e. Mexican food). They had Italian, they had Spanish, they had Asian - what gives? Overall, the food tended to be under-seasoned and bland, period, with very few options to jazz it up other than ground pepper or some Tabasco sauce. The memorable food-related highlight was our dinner at the 'Chef's Table' and an Asian-style menu. It was fantastic. Very gourmet-style, each course was as pleasant to look at as it was to eat. For daily faire, the burgers were excellent, and the buffet’s bakery always had a wide variety of tasty breads, rolls, pastries, etc. The low light was Manfredi's, their flagship Italian restaurant. Number one, I couldn't read the menu, it was ALL in Italian. I knew I wanted the rib eye steak, their signature dish, but I needed the waiter to help me choose a side. The food was good (yes, I can recommend the rib eye), but as we were eating, the waiter decided to disappear. From then on, we had to ask for everything: plates to be cleared, dessert menus, ready to order, etc. A second waiter eventually came by, and our desserts instantly appeared. Great, but where's the coffee we ordered? So we waited. And waited. Finally the first waiter decided to check in and he went off to look for coffee. The maître d’ stopped by - we had three people looking for coffee and the desserts were still sitting (granted, our choice). Sadly, it didn't end there. My wife's Tiramisu was a gloppy mess; just one little layer of sponge at the bottom, topped off in a coffee-cup-sized container with some kind of whip creamy, chocolate swirly, ... glop. We got back to our room and we're thinking 'Holy cats, what just happened?!' It was extremely disappointing, especially given the high regard in which the restaurant was held. Just a few more random observations to offer and I’ll wrap up (thanks for hanging in!). The captain had an irksome habit of docking early. We enjoy sail-ins and are willing to get up early to watch the early-morning ones when the opportunity avails. The Viking Daily newsletter always provided lots of info including arrivals/departures so we planned accordingly. More often than not we woke up to realize that we were already pulling into a port long before our alarm was due to go off. Oh well. Another frequent irk was the spotty wi-fi. It seemed to happen mostly during the day – the signal would just quit. Lastly, at many ports Viking would arrange for shuttles, or at least guides to help independent sightseers to explore on their own. This was completely absent at Amsterdam, which was especially confusing after my wife (being much more adventurous than I) found out that, with just a bit of advice from a fellow passenger, a short walk led to a very attractive part of town. The boat’s resources were silent on this. One last remark, and I don’t consider it to be a knock, is that the boat, at 745 feet long and 94 feet wide, got tossed around a quite bit in the choppy seas we encountered coming into the English Channel, then later in the North Sea. It got a bit dicey at times, where you had to walk really carefully when you were moving around. I doubt a larger boat would ride that way but IMO it just added to the experience. So, all things considered, it was a very enjoyable cruise. A lot of this was due to the spectacular, unusual stretch of clear, moderate weather we enjoyed in all the ports we visited; no rain, not even many clouds. The rain finally did arrive - on the day we departed. Viking, for the most part, came through with a wonderful experience, just as we expected they would. I remember on the last full day, a few of us were in the Explorers Lounge filling out Viking’s lengthy feedback questionnaire and it became apparent we were all struggling with how to rate the cruise with “As Expected”, “Better Than Expected”, etc. We all ‘expected’ an exceptional experience from Viking, but it seemed weird to choose “As Expected” because it felt like we were dinging them. In fact it was a compliment – we expected better and Viking delivered. On that basis, we’re more than willing to look into another ocean cruise with Viking. Too, I strongly suspect that we’ll try one of their river cruises in the future. And on that note, I’ll close. Thank you for reading this – I hope you’ve found it helpful. Read Less
Sail Date April 2019
Everything on the boat was excellent. The food, the staff and service were top shelf. We stayed in a Veranda Suite. The tours were average but the scenery was not very interesting while cruising, unlike our previous Viking tour from ... Read More
Everything on the boat was excellent. The food, the staff and service were top shelf. We stayed in a Veranda Suite. The tours were average but the scenery was not very interesting while cruising, unlike our previous Viking tour from Budapest to Amsterdam. Every place we stopped was over crowded with tourists. At several stops we had to stand in long lines to see the attraction. It was extremely hot most of the week (this was our fault for choosing mid July). On one tour, after walking around the city we were taken the top of a very high site, by a tram, that overlooked the city and river which was very interesting, but it started raining at the top of the hill. The tram took us about 1/3 of the way back to the boat and dumped us off in pouring rain. Only 1 couple had an umbrella so everybody got 'soaked to the bone' walking back to the boat. On our next cruise we will go either early or late in the season, but definitely on Viking. Read Less
Sail Date July 2018
My friend suggested this cruise and it sounded wonderful. Overall it was! The dining staff really made the cruise worthwhile. They were friendly, extremely professional and hardworking. They really took the time to make sure you felt ... Read More
My friend suggested this cruise and it sounded wonderful. Overall it was! The dining staff really made the cruise worthwhile. They were friendly, extremely professional and hardworking. They really took the time to make sure you felt looked after. The Chef was excellent and important because I have a food allergy. The food was plentiful and there was a great variety. I felt the off ship tours were interesting but sometimes the bus trips to and from the ship seemed long. Our cruise Director was enthusiastic and informative but the many introductions of staff and crew went on too long. One introduction on the first day would have been enough. My favourite part was being on the ship and cruising on the river. It wasn’t always picturesque, especially through the industrial areas, but I still enjoyed the breeze and the sunshine on the top deck. On the second day, I put two blouses out for ironing only. Apparently, for the first time ever, laundry went missing. I had to ask several times, but I do believe they were doing their best to locate my tops. They were finally returned to me late on day 7 of an 8 day cruise. Laundry service was included but obviously we were hesitant to try it again. The much anticipated in room mini bar was a disappointment because it offered mostly alcohol. Very limited snack selection. Pringles and biscuits, and not every day. At this point, I’m not sure that I would travel with Scenic again, but I would definitely enjoy another river cruise. Read Less
Sail Date July 2018
We wanted a five star experience to celebrate our birthdays and wedding anniversary. The decor and rooms lived up to our expectations. Clean and modern designs. The staff overall were attentive and helpful. What let the experience ... Read More
We wanted a five star experience to celebrate our birthdays and wedding anniversary. The decor and rooms lived up to our expectations. Clean and modern designs. The staff overall were attentive and helpful. What let the experience down was the food. It was not five star or near, at times the food was served cold or just warm not hot. Presentation of food could have been more imaginative and better put together. After a number of complaints from different people the food in regards temperature did improve. I am not that bothered for sweet food, which was just as well as the menu was limited. It would not take a lot to improve the menu and dining experience. The beverages were fine, plenty of choice of good wines. I enjoyed the tours and had no complaints regarding these. Would I book again with Scenic, yes, but I would look for last minute deals. We paid full price for this cruise which in my opinion given the food was over priced. Read Less
Sail Date June 2018
This was our first river cruise and a great experience. Richard the cruise director was amazing, he was living and very knowledgeable. Looked forward everyday for this review for the next day of what to expect on the excursions. The ... Read More
This was our first river cruise and a great experience. Richard the cruise director was amazing, he was living and very knowledgeable. Looked forward everyday for this review for the next day of what to expect on the excursions. The staff that service you is top notch!! They are all very friendly and profession. I really enjoyed that on disco night, the staff is able to join in and be part of the celebration. The ship crew is a real family and so accomodating to everyone's needs. And trust me we had some high maintenance people on the cruise and they were always so pleasant to really demanding and critical people. These people deal with all sorts of people and handle it with such professionalism. For the most part our meals were excellent but the exclusive Table Le Rive was a little disappointing. That is not the equivalent of very fine dining exclusive tasting if you're use to paying $200 for that experience it's not in that category. Go to dinner on time, it takes awhile to serve 160+ people. The wine pairings for dinner were always excellent choices. The bartenders are great at making you anything and suggesting different drinks. The excursions were great an the exclusive opera concert is a real treat!! We would definitely do another Scenic cruise again. It was great to have everything included and no hassles for drinks and excursions. We loved the staff cannot say enough about the crew, just exceptional service! Read Less
Sail Date June 2018
We sailed over New Year’s Eve, out of Southampton, with family & friends. This was our first time on Cunard. Windstar, by far, remains my favorite. We stayed 2 nights pre-cruise in London, it was a good choice. The ride to ... Read More
We sailed over New Year’s Eve, out of Southampton, with family & friends. This was our first time on Cunard. Windstar, by far, remains my favorite. We stayed 2 nights pre-cruise in London, it was a good choice. The ride to Southampton was almost 2 hours. Embarkation was smooth and trouble free. The ship itself was very nice. It was a bit glamorous and was still decorated for the Christmas holiday. All public areas were very clean and the ship itself is spacious. It was larger than I expected. The cabin seemed to be of almost standard size compared to other cruises, but had a very small bathroom – 1 sink, and a tiny shower. I found the number of electrical outlets to be adequate for us. The bed was very comfortable with extra pillows (5). Closet space was tight. There were plenty of bars on board, including an English Pub and a Gin Bar. Entertainment was fairly respectable: top floor had a piano player in one lounge, and then a live band mixed with a disc jockey in the dance room next door. Occasionally there was a Harpist or a quartet in the main lobby. Also the orchestra would play once in a while in the Queens Room. There were 2 shows each night in the Main Theater. I’d give each venue and performance a 4 out of 5 rating. Something I thought was interesting – one show was called Hollywood Rocks. They performed some song & dance from Hollywood for almost an hour, then ended with 7 Abba songs (which was the best part) … but Abba has nothing to do with Hollywood. The main dining room was very nice – good menu and very good service (incredibly speedy service from my experiences with main dining, and always with a smile). The buffets were always good but especially the New Year’s Eve midnight buffet (however, I missed it, but my travelling companions went on and on about how nice it was). The New Year count down was great. We were in port in Amsterdam for the midnight count down(11pm ship time) & an impressive fireworks display, then down to the main lobby for the ships countdown(midnight ship time). Cunard did it right; providing multiple venues on board to choose from. We chose the Queens Room where the orchestra was playing. Count down, hats, noise makers, balloon drop, and glasses of Champagne were provided. The casino was lively and the dealers made it enjoyable. The casino used American dollars which surprised me. Due to poor weather our stop in Belgium was cancelled, creating a 2nd sea day. We had 2 activities pre-booked for Bruges via the internet, confirmed 3 weeks prior to the cruise. We lost both with no refund. My advice would be – Do Not pre-book anything unless it’s through the ship itself. The other 2 stops were interesting - Amsterdam & Cherbourg. However …. The ships staff seemed to be put out – especially the bar staff at the Pub. Wow, these guys were terrible. They were always grumpy with a short attitude. With the other staff it was hit or miss with how we’d be greeted and treated. Maybe it's just the British attitude, I don’t know, but I certainly didn’t like it. The daily activities were hit or miss too – people would show up, but the event might be cancelled, you just never knew. The fellow passengers on Cunard were ok, but a little stand off-ish and boring. Dare I say "non-adventurous"? We are used to warm weather cruises, to destinations like the Caribbean and Mexico; usually with Americans, and I’ll say that Americans are much more enjoyable to be with. Dressing up in the evenings was very nice, our group enjoyed that, with Tuxedos and formal gowns for New Year’s Eve. Another cruise on Cunard? I might be talked into it one day. But my next cruise will find me back on Windstar. Read Less
Sail Date December 2017
I absolutely loved the experience and everyone that worked to make my time enjoyable. From the moment we were greeted at the airport to how quick and painless the embarkation was. Once inside, the ship was breath taking and beautiful. The ... Read More
I absolutely loved the experience and everyone that worked to make my time enjoyable. From the moment we were greeted at the airport to how quick and painless the embarkation was. Once inside, the ship was breath taking and beautiful. The cabin and bath were fantastic, and our luggage arrived about 5 minutes after we did, with plenty of room for storage of our things. The Dining was simply over the top. I prefer everyday food as my comfortable food choices and what a treat to dine in a beautiful restaurant every evening for our supper serving luxurious items I love, but never indulge in. And the ships entertainers were polished and adorable, good enough to be America's got Talent finalists. I was led to believe however that excursions and tips were included, and when I found out differently I was dismayed. That is the absolute only reason for 4 stars rather than 5. I would have happily rated this 5 stars if there was an area to voice my feelings. Read Less
Sail Date September 2017
My wife and I are nearing retirement and fortunately still have our health. We chose this cruise, because of the itinerary: we started in Norway, and visited the Netherlands, Belgium, France, England, Portugal, finishing in Spain. This ... Read More
My wife and I are nearing retirement and fortunately still have our health. We chose this cruise, because of the itinerary: we started in Norway, and visited the Netherlands, Belgium, France, England, Portugal, finishing in Spain. This was interesting, and we visited many different and beautiful places. Our cabin, and the crew that supported us were top shelf. We probably will not go on a cruise like this again, though. The "style", the manner in which our time was occupied, was overwhelmingly about the boat. We attended lectures and enjoyed them. We watched TED talks in our room and in the cinema. The food was fantastic. Tibor and Andras, musicians, were enjoyable. We found the spa and the Nordic bathing ritual to be great. Much of our time was spent in the transfer to the next port in each case, and we would have liked more contact with the countries to which we went. Tours did not allow much down/exploration time. The ship moved too fast to sit on the Aquavit, drink a glass of wine, and enjoy the evening. Having said that, we DID enjoy the experience. The Explorers Lounge was a reasonable alternative, with the glass front facing the front of the ship. Activity in the docks was interesting: we had a ring-side seat for mooring and casting off. We saw dolphin, whales, and tuna along the way, and we met many couples with whom we enjoyed corresponding. Read Less
Sail Date September 2017
Great value for an itinerary that covered several areas that we had not visited before. The offer of two guests for one fare with free air was too great a temptation. The trip was excellent except for somewhat rough seas for a couple of ... Read More
Great value for an itinerary that covered several areas that we had not visited before. The offer of two guests for one fare with free air was too great a temptation. The trip was excellent except for somewhat rough seas for a couple of days. It could have been a lot worse! The excursions were well planned, and for the most part were interesting and informative. The service on the ship was excellent. Our cabin was kept spotless and the dining was always good. Most of the dishes were very good, but other options for special order were also available. One evening I ordered a New York strip steak that was as good as any I have ever had--even at some very expensive restaurants. The entertainment was also excellent, as were the informative talks about European history and environmental issues. We especially enjoyed the entertainers. The three young female vocalists were especially talented and performed in a most professional manner. The string trio also was an elegant touch to the trip. We have been on a number of ocean and river cruises, but the cruise director on this one was the best I have ever seen. Read Less
Sail Date September 2017
Scenic seems to be the closest to "all inclusive". Everything was included, no tipping, top rated liquor, high end toiletries and linens, excellent food. The trip was amazing. The only thing I would change is have less of ... Read More
Scenic seems to be the closest to "all inclusive". Everything was included, no tipping, top rated liquor, high end toiletries and linens, excellent food. The trip was amazing. The only thing I would change is have less of The Netherlands and more of Belgium. The day trip to Bruges was too short (1.5 hours). I would have like to spend most of the day there. The e-bikes were a great addition. I liked that there were various excursions based on mobility/fitness so that everyone had something to do. There was something to see every day and if you didn't want to join the excursions, the views from the ship were terrific - lots of castles and wineries. The cabin was small but that was expected. The balcony helped make it seem larger. I didn't use the butler service but it was available if needed. I have special food requirements and this was handled so well by the chef that it exceeded my expectations. There was a lot of variety for the breakfast and lunch buffets and the 4 course dinners were outstanding. Regional wines were also served, a different one each night. There were a couple of nights of entertainment that were a lot of fun, but mostly it was just piano music with all hits reduced to the same tempo, so kind of boring. I would suggest adding a trivia night for some fun. The attentive staff was always ready to provide whatever you needed and did so with a smile. The average guest age was a bit higher than ours, so I think the next couple of trips we will plan on our own and give river cruising another try in a few years. Read Less
Sail Date September 2017
We selected Seabourne because of cruise critic reviews and friends who sailed with Seabourne Boarding in Rome was seamless plenty of staff and no waiting time at all First impression of ship really good everything fresh and gleaming Staff ... Read More
We selected Seabourne because of cruise critic reviews and friends who sailed with Seabourne Boarding in Rome was seamless plenty of staff and no waiting time at all First impression of ship really good everything fresh and gleaming Staff very welcoming Luggage arrived promptly in cabin Cabin itself very good spacious with good seized balcony Room service excellent any orders arrived on time and food hot. Housekeeping fine very attentive and helpful Food in Restaurants initially seemed very good but as week went by some flaws started to emerge. Main problem seemed to be the that kitchen found it difficult to get temperatures correct i.e. lamb ordered medium rare coming out very rare even after two attempts Similiar problem with Steaks. Choices generally pretty good though an element of boredom as time went by Surprisinglly worst meal was in the Keller grill my wife getting a lobster Thermidor very tough and smothered in heavy thick bland sauce Replacement sole fine Staff excellent Shore excursions well organised and guides by and large fine. Perhaps too many ports with tenders. Staff at Seabourne Square very helpful and attentive Entertainment Whilst kept fairly simple had many fine points particularly the Seabourne singers and dancers.Probably the biggest single complaint which was echoed by many passengers was the poor internet While understanding that satellite internet is not the fasted charging the ridicolous prices i.e. Almost 250 dollars per instrument per week for continuous reception close to rip off Seabourne should really look at this Would i cruise with Seabourne again most likely though the Internet situation really leaves a bad taste Read Less
Sail Date August 2017
A friend we were traveling with found Scenic and we just took his recommendation. The ship was excellent and the crew were superb. The only disappointment was our butler, who did very little and for the the odd time that we asked for ... Read More
A friend we were traveling with found Scenic and we just took his recommendation. The ship was excellent and the crew were superb. The only disappointment was our butler, who did very little and for the the odd time that we asked for something he still didn't come through. Otherwise, the entire experience was excellent. The shore excursions were very well organized and we were very pleased that all the gratuities were included. The motor-assisted bicycles were also a great amenity. We used two of them on one occasion and thoroughly enjoyed them. They were also very easy to learn to use. The meals were outstanding and the chef took great pride in his craft. The selection of wines was mediocre but sufficient. The bar selection was likewise very good and the bar staff carried the torch for service excellence. Overall, we had good value for our money and will likely cruise with Scenic again. Read Less
Sail Date August 2017
We chose this cruise for the itinerary. We had wanted to visit St. Petersburg for some time and this cruise offered 3 days to explore and were not disappointed. Embarkation was easy despite the weather. Cabin was complete with birthday ... Read More
We chose this cruise for the itinerary. We had wanted to visit St. Petersburg for some time and this cruise offered 3 days to explore and were not disappointed. Embarkation was easy despite the weather. Cabin was complete with birthday balloons and was well located. Dining was pleasant in Discoveries restaurant though sometimes felt the menu was a little limited. Windows café was nice when sitting outside (weather permitting) however the choices were sometimes limited and the drinks service could be a little slow during the evening. A huge advantage and a major reason we chose this ship was the smaller size which allowed for a more intimate feel throughout and the berthing locations were very close to the city centres. We met some wonderful people on board during dining times and on our excursions and due to the smaller size of the ship we were lucky enough to bump into them often. Overall we had a fantastic time, met some wonderful people, visited some beautiful cities and enjoyed ourselves immensely. Read Less
Sail Date August 2017
We choose scenic for For the inclusiveness, excursions, meals, tipping, a more luxury experience. The cabin was quite comfortable (modern), cozy yet classy - the showers were amazing. It was also nice not to have to arrange inland tours ... Read More
We choose scenic for For the inclusiveness, excursions, meals, tipping, a more luxury experience. The cabin was quite comfortable (modern), cozy yet classy - the showers were amazing. It was also nice not to have to arrange inland tours and/or meals. The excursions gave you excellent overview of areas and enough free time to do a little independent exploring and shopping. The time options for on board meals were flexible. Not to mention the most excellent cappuccino machine named "Christine" ha, ha, ha Having the "plated" and served evening meals were a nice touch for a more gourmet experience and one was not tempted to over indulge with buffet!!!! The staff was extremely helpful and genuinely friendly. Don't be scared to take a down day from excursions. Don't forget to take full advantage of the sun deck, it's quite an expierence to sail through the countryside and sometimes neighbourhoods. I definately would do another river cruise (different destinations though) Read Less
Sail Date July 2017
We chose this cruise because of the itinerary around the British Isles, with stops in Edinburgh, Glasgow, Inverness, Orkney Islands, Dublin, Liverpool, and Guernsey. We had sailed on the former QE2 many years ago. The current Queen ... Read More
We chose this cruise because of the itinerary around the British Isles, with stops in Edinburgh, Glasgow, Inverness, Orkney Islands, Dublin, Liverpool, and Guernsey. We had sailed on the former QE2 many years ago. The current Queen Elizabeth is a lovely ship, and overall the staff is good. This particular cruise catered to a much older crowd, many passengers in their 80s. I mention this primarily because I do not think children or teenagers would particularly enjoy this ship, even though they apparently have activities for children. I saw only 2 children on our cruise. The cabin was certainly adequate and was attended to very well. We decided to try the Britannia Club level, which allowed us to eat dinner whenever in the separate dining room and the staff there is truly outstanding. The food is good but it is not great. We have sailed before on Crystal several times and there is no comparison between the food services on the 2 cruise lines. In the Britannia Club, the seafood dishes were generally successful but some of the appetizers and desserts were much less successful. The one outstanding dinner we had in the dining room was venison. The Lido worked well for us for breakfast since we are up early. Wonderful omelettes, and full English breakfast if you desire...kippers, tomatoes, mushrooms, baked beans, all sorts of bacon (I don't eat pork). The coffee on the ship is quite mediocre and a change in the brand they use would help things tremendously. Smoked salmon the first few mornings and then that disappeared. Problems with the toasters. They need more waiters to refill coffee in the mornings, and more staff to quickly bus the table. We had dinner one evening in their special dining room, which charges a surcharge. Very pleasant, although the staff tries way too hard such that their "friendliness" becomes intrusive rather quickly. Nice pasta appetizer, beef filet was very good but I would not say outstanding. Still it was a nice change and I would recommend it. One of the main problems on this cruise is the tours, more specifically the disorganization in the mornings. Because there are quite a few passengers with canes, wheelchairs, and walkers, passengers were not able to keep up with the staff member who was supposed to guide them off the ship. Staff members were giving contradictory messages between the Queens Room and the rest of the ship. It was confusing and irritating such that we were relieved we had left several dates without the annoyance of their tours. On another note, most major cruise lines have made an effort to reach out to LGBT travelers. On Cunard, this is is noted in their Daily Program as "Friends of Dorothy". This term is old-fashioned, and goes back to a time when gays and lesbians were supposed to/needed to stay in the closet. Cunard should join the 21st century and use the appropriate term LGBTQ, especially if they want to appeal to gay travelers under the age of 65 or 70. You can do it, Cunard, and everything will be just fine. Read Less
Sail Date July 2017
We chose the cruise for its itinerary. Unfortunately, the "Bordeaux" stop was at an abandoned container dock 100 km from Bordeaux, so not having purchased a costly all-day shore excursion, we didn't see Bordeaux, so that was ... Read More
We chose the cruise for its itinerary. Unfortunately, the "Bordeaux" stop was at an abandoned container dock 100 km from Bordeaux, so not having purchased a costly all-day shore excursion, we didn't see Bordeaux, so that was disappointing. The rest of the itinerary was as stated, and we enjoyed the ports immensely. Eleven days without a sea day made for a very busy cruise. Service was generally very good to excellent, except the day of embarkation, we didn't see the butler until I finally called him 9 hours after boarding. So much for Silversea's advertisement of a butler for each suite who will help you unpack. Food and wine quality and restaurants were very good to excellent. We got to go to market with the chef at two ports, that evening the local products the chef purchased were served on the pool deck. It was a great way to experience local flavors. The first few days of the cruise we had record heat, then the weather became chilly as we sailed farther north, a welcome change. Free wifi was only available one hour each day, and purchasing wifi was quite expensive, so we only had a short amount of time to check our email for contact with friends and family online. But that's ok, it left more time to enjoy the cruise.which we did, very much. Read Less
Sail Date June 2017
We chose this cruise due to an email we got from Viking with a special offer price. We were escorted from the airport in Bergen with plenty of Viking staff in attendance. The weather in Bergen was normal rain. We were taken to the ... Read More
We chose this cruise due to an email we got from Viking with a special offer price. We were escorted from the airport in Bergen with plenty of Viking staff in attendance. The weather in Bergen was normal rain. We were taken to the ship and the registration process was very quick with your passport being scanned as well as your credit card this gave the picture for your cruise card. That was it your cards was passed to you. We boarded the ship through security and cards scanned as normal we had the normal champagne on arrival and were greeted by the cruise director. We were early approx 1200hrs our stateroom was not available until 1400 hrs.We explored the immediate area and it was very comfortable and bright and airy. Our first problem was on the first day we ordered a drink you just quote your stateroom number and the waiter has a smartphone which shows your photo my picture did not work so we had to go to guest services who then took the photo again and added this to our stateroom account. But over the next 14 days the system was showing two photos of my wife but not me. We contacted guest relations twice more who assured us the problem was fixed but it wasn't nor did they remove the second photo of my wife. So each time we ordered a drink there was a hesitation by the staff. So moving on from this we entered our stateroom at 1400hrs and we were impressed to see our luggage waiting for us. The staterooms are a good size with a nice decor. The bathroom is very nice with a heated floor. A good sized shower cubicle with a glass door. Plenty of storage in the bathroom for all your normal items. We unpacked and had plenty of storage for hanging in the wardrobe but there is a lack of drawer space. On the bedside cabinets there was power points and USB sockets but these were not working and it would be another week before these were changed and we then had power on these cabinets. There is a seating area with coffee table. Dressing table and chair with power points and a mini bar stocked with soft drinks and two mini chocolate bars. These were topped up each day. There was a coffee making machine but nowhere to make tea. No tea bags and no way to boil water. I know some of these machines can make tea so I sent a request on your first day to guest service but never got a reply. So Coffee but NO TEA The TV was good and the reception was very good and good easy interactive connections with a separate tab for the olympics. There was also a good hair dryer and a pair on small binoculars which were good. Normal size balcony with two upright chairs I thought the table was perhaps a little to big for the space. The free wifi was excellent even at sea. This is the best wifi we have had at sea When we got going on the second night we found a lot of vibration in the stateroom. We know you get some shuddering in bad weather we have been on 18+ cruises on larger and smaller ocean going ships. This was a vibration even when the sea was calm it was like something was out of balance. So I can't say we had good sleep it did disturbed it. We did have an engine problem later on I don't know if this issue was related. The ship it self is very light and plenty of space it never seemed crowded. We visited the cafe which was very good and there were plenty of good views being on deck 7 and in good weather you could eat outside and watch the sun set. The food quality and service was excellent we visited for breakfast and some evening meals. There is also the restaurant on deck 2 the decor is nice but it was always busy in the evening and very noisey. The service did not seem as good in here. We had a table for two and every time one person is left looking at a wall and the other person could view the room. We went here twice but did not enjoy the experience. There are two speciality restaurant with no cover charge we visited these 5 times in the cruise and the food again was excellent. The service was a bit patchy at times. We enjoyed eating in the cafe in the evening especially when we got to the med as we could sit outside and it never Got to busy. The entertainment team was a troupe of 8 plus the cruise director and these were very talented and put on some great shows. The scenery is all done by a screen at the back of the stage so the sound and visual side were fab. We had an engine problem on the ship which meant we missed Athens as an overnight stop which meant we had an extra night at sea so Heather Clancy put on a one man show. She was excellent sometimes singing to background music others she was supported by the band who were 5** these guys had a huge repertoire of music they had two singers a key board player who also played the trumpet, a drumber and two guitars. The Waite staff and state room attendants were all excellent they all seemed happy in there work and tried to remember your name. In all a good cruise in a beautiful ship most of the time it was excellent but I am sure they can sort out the few issues it will soon be 5*. Read Less
Sail Date July 2016
Definitely the trip of a lifetime. Ours was an ocean cruise going to eight countries on the Baltic Sea. had always wanted to go to the Scandinavian countries and Germany. My grandparents were from Denmark, and we'd had foreign ... Read More
Definitely the trip of a lifetime. Ours was an ocean cruise going to eight countries on the Baltic Sea. had always wanted to go to the Scandinavian countries and Germany. My grandparents were from Denmark, and we'd had foreign exchange students from Sweden. I spoke German, but had never been there. The ports were wonderful. My only disappointment was Berlin. The tour guide gave us 20 minutes to shop in an area where I didn't see any shops. Most of the shore excursions were wonderful. Again, Berlin was disappointing. Norway, Denmark, and Sweden were the best. Got to spend time with one of my exchange students in Stockholm. Talinn, Estonia, blew us away. We didn't really know why we were going there, but it was fantastic. Also very much enjoyed St. Petersburg, but our time there was shortened due to weather. With people from different countries on the cruise, you could definitely see the difference between different nationalities. The Aussies appeared to have the most fun. Entertainment was quite good most of the time, especially the singers and actors/actresses. The two dancers were not as good. Service at meals was spotty when it came to beverages. You would either be deluged by people trying to give you wine, or you would be totally ignored when all you wanted was water. Choice of meals was good, and the service for the food itself was much better. Dessert was to die for. First time I'd had creme brulee. If you wanted the Silver Spirits package, everyone in the room had to pay for one. I understand the reasoning, but my husband drinks, and I don't, so it was too expensive. I now would like to go on one of the river cruises in Germany or Austria, the sooner the better. Read Less
Sail Date June 2016

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