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231 Europe - All Luxury Cruise Reviews

The scenic crew was amazing and worked hard to give us a week to remember. The food and drinks were great, staff was incredible and the scenery tours top notch. The cabins are small, so two weeks would have been too long for us, but the ... Read More
The scenic crew was amazing and worked hard to give us a week to remember. The food and drinks were great, staff was incredible and the scenery tours top notch. The cabins are small, so two weeks would have been too long for us, but the one week cruise was perfect! The excursions were fun and well planned and the 35km bike trip was our favourite. There is not a lot of activities planned onboard the ship, so you have to be able to relax and watch the sights. The buses for the excursions were very nice with big windows and air conditioning and this was very enjoyable as well. All the scenic guides had great english and were very knowledgeable about the places we toured. We liked that they seemed to all have a great sense of humour which made them fun to listen too. We carried on to Prague and the scenic staff followed and made everything go smoothly there as well. We will defiantly be back!!! Read Less
Sail Date July 2018
After reading reviews about this ship we were eager to experience it for ourselves. Regent Seven Seas exceeded our expectations from our first phone call to the company. All our questions were answered and desires met. From first contact ... Read More
After reading reviews about this ship we were eager to experience it for ourselves. Regent Seven Seas exceeded our expectations from our first phone call to the company. All our questions were answered and desires met. From first contact we were impressed with the efficiency in meeting and exceeding our expectations. The ship is a floating work of Art and engineering masterpiece. Pictures of the ship are beautiful, but it must be experienced in person to really capture all that it is. Our F1 suite, 937, was clean and quiet: https://www.youtube.com/watch?v=C_XnNsOBeGw Watch video for details. Suites that end in a 7 have pull-out couches to easily accommodate a 3rd occupant. We normally are Independence travelers; not usually going on cruise line shore excursions. However, this trip we participated on at least one ship excursion per port including a fishing trip, that cost us a reasonable $129 per person. Enjoying the informative, comfortable excursions were a highlight of our adventure. We liked the excursions so much that we often went on two a day. Our luggage was delayed by the airline, for three days, transferring from Copenhagen to Oslo. Chris at reception and his team went above and beyond with a sympathetic ear, complimentary overnight laundry, toiletries, toothbrushes, razors, etc., and I much appreciated 25% discount to purchase clothing from their gift shop. My husband picked out a beautiful dress for me to wear to dinner. We had our insurance agent calling the airline daily as well as my husband also made several calls a day inquiring about our luggage, but I believe we got our luggage because ship staff went to the airport in Copenhagen to pick up ours and twelve other passengers luggage. It is important that I mention that ship personnel did this for us even though we booked our own air. Thank you Chris for saving the day! Entertainment: full disclosure, we do not ordinarily go out after dinner, preferring to sit on our balcony and watch the ever changing scenery pass by while we plan for the upcoming days adventures. We did however enjoy the comedy show. Dining, oh the food, everything and anything my heart desired, ordering on or off the menu. Attention to detail was evident down to the Versace table setting and Chihuli Glass Chandelier and art. Service: Attentive and unobtrusive. All staff seemed truly joyful, smiling as they worked, sharing in conversation when appropriate, having an ability to read us, anticipating our desires and needs, learning our names by day two, recalling our favorite beverage. This was consistent as we did not dine in the same restaurant two nights in a row. How they knew to recommend fish dishes to me and meat dishes to my husband is a secret that I cannot figure out. Their recommendations were spot on. I recommend Regent to the seasoned sophisticated traveler who appreciates fine dining, art and who believes that the journey is as important as the destination. Bridge players and trivia enthusiasts made up a good portion of passengers. There were a few families with teenage children and I saw one family with much younger children at the end of our cruise. A childrens' program was available. We are a couple in our 50's traveling without children so I cannot advice on suitability for families with children. Read Less
Sail Date July 2018
The reason for doing this cruise is that we wanted to explore Australia`s involvement during WW1 and WW2 plus see the French country side from the comfort of a luxury river cruise ship. The ship was generally very comfortable, excellent ... Read More
The reason for doing this cruise is that we wanted to explore Australia`s involvement during WW1 and WW2 plus see the French country side from the comfort of a luxury river cruise ship. The ship was generally very comfortable, excellent staff but failed in the quality of food supplied. The embarkment and disembarkment went smoothly and was well organised. One person in our party is a vegetarian and struggled to find adequate, nutritious vegetarian meals during the cruise. There was only one vegetarian meal listed on the menu each night whereas a non vegetarian had 3 choices on the mains plus the alternative section (which did not contain one vegetarian meal). Where the vegetarian meal was not appealing there was no offer to change or make up an alternate meal. It seemed we had to either like it or lump it. On one occasion the vegetarian received the same meal as the non vegetarian minus the meat. It was a plate with a few boiled vegetables on it and that was it. A very plain, tasteless meal with little thought or imagination. Generally the quality of meals was only average. The bakery was an exception with the breads and rolls being fresh and delicious. Scenic was notified in advance that one of our party was a vegetarian and on previous cruises with this company the chef spoke with the vegetarian and supplied nutritious, tasty meals. This did not occur on this cruise. Read Less
Sail Date June 2018
For us this cruise was chosen more for the ship and duration than destinations as we were already familiar with many of them. The Viking Star is a lovely ship and the public areas and lounges are really great with space always available ... Read More
For us this cruise was chosen more for the ship and duration than destinations as we were already familiar with many of them. The Viking Star is a lovely ship and the public areas and lounges are really great with space always available to sit commfortably. Our cabin was all that we wished for and in our opinion anything of higher grade would not be worth the extra money. The cabin was kept immaculate by the charming crew and any requests were met very promptly. One day we returned during the cleaning and though the bed was made it was damp at the edges. When I queried this I was told that to remove any wrinkles they spray a little water. Just like home then? We found the dining in the restaurant was good though sometimes service was slow. Most food was really good though a couple of dishes were disappointing. The buffet was OK but anything cooked to order took a long time. The worst experience for us was when we ordered a premium wine and a wine glass could not be found so we drank from a tumbler. The much vaunted icecream didn't seem that special. The Chef's table concept didn't really appeal though the food was good as were the paired wines. Manfredi's was for us the best of all and we went several times and reservations were never a problem. Once there was a long wait to be seated and served. Lunch at the pool bar was good and service quick. Mamsen's was good for something different. We were really impressed by the quality and range of entertainment on offer both in the theatre and around the ship. The service must be one of the hgh points of this ship and most crew members were happy and helpful.Bar staff in particular were great fun and it was always a pleasure to see them. We took the drinks package and we think it paid off for us. Soft drinks seemed to be free during the day and wine and beer are included with meals but access to better wines was nice especially in the speciality restaurants. As stated the destinations were not a priority for us but those excursions we did take were pretty average. Catagena in particular was a waste of time as to reach the advertised Roman theatre there was a long ride and the theatre was actually 100m from the ship. With few exceptions the people we met were friendly and interesting and we would certainly consider further cruises with Viking. Read Less
Sail Date June 2018
We chose Viking because we had taken river cruises in the past and wanted to try and ocean cruise. We chose the cruise we did because of the ports we stopped at. Two weeks was ideal for us going from Spain to Norway was the dream of a ... Read More
We chose Viking because we had taken river cruises in the past and wanted to try and ocean cruise. We chose the cruise we did because of the ports we stopped at. Two weeks was ideal for us going from Spain to Norway was the dream of a lifetime. Viking is first class, the river cruises and the ocean cruises are number one far above their competitors. We were not disappointed with the service the friendliness of the staff and crew in all of the amenities. The variety of food was delicious. We never ran out of options with various restaurants that were on the ship. Getting on off the ship was a breeze. The staff was very helpful courteous and friendly. The entertainment was first class and the lectures that were provided The entertainment was first class in the lectures that were provided each day or very and lightning. Fitness facility was a real treasure. After enjoying all the wonderful food on the ship it was great to be able to go down and work off a few calories. We took it vantage of the spa and Will on our next cruise also. By the way we’ve already booked one Read Less
Sail Date June 2018
This was our first cruise with Viking and we couldn't be happier. Their service is amazing, and the crew is always greeting you with smiles. The decor was very Scandanavian with clean lines. I can't say enough about how spotless ... Read More
This was our first cruise with Viking and we couldn't be happier. Their service is amazing, and the crew is always greeting you with smiles. The decor was very Scandanavian with clean lines. I can't say enough about how spotless everything was on board the ship. Our stateroom attendant was there to greet us, and he took amazing care of us the entire trip. We loved to eat in the Restaurant, our favorite place, and the food and service was impeccable. The entertainment on the ship was ok...we loved the magician, the cruise director, Nolan's show, and the wonderful talent of the assistant cruise director! The included shore excursions were wonderful with the exception of the Porto, Portugal tour. Our only downsides: the pools are too deep! You should have a pool that people can stand in. We didn't like that there was no shallow portion. All areas of the pool were deep. We don't like paying for any trip so far in advance, and Viking is the ONLY line that requires this. We were all set with our seats and airline reservations. When we received our travel documents, our seats were on them. However when we checked in, the airline did not have us in those seats, or any seats for that matter. We had to pay to upgrade so we could sit together and there were only 2 seats together on the plane that were left, both in the exit row. Viking refused to reimburse us for the cost of these seats, and they blamed it on the airline. THAT was extremely irritating and WRONG! Read Less
Sail Date June 2018
As the cruising industry keeps making ships bigger, we abandoned that venue. It couldn't deliver the experience we needed. We started river cruising and found that smaller ships, smaller number of passengers, more focus on the ... Read More
As the cruising industry keeps making ships bigger, we abandoned that venue. It couldn't deliver the experience we needed. We started river cruising and found that smaller ships, smaller number of passengers, more focus on the educational experience matched our needs. Now Viking has re-invented the ocean cruise experience and delivered beyond our expectations. The ship is perfect. It had the right number of passengers. The open areas were spectacular. The food was terrific. The room was luxurious. The ability to be with a group balanced with being in a quiet one on one area was perfect. The crew addressed our every need. In conversations with them you know that Viking was treating them well and they were loyal to the company. The educational programs was outstanding. Dr Laurie gave us unbelievable insights. The cruise director was informative, engaging and funny. Matching the route to historical events was enlightening and enriching. It seems that every attention to detail really made a difference. We highly recommend this ship and diving back to the ocean cruising experience. Now we can go beyond the rivers and venture back to the seas. Read Less
Sail Date June 2018
We wanted a five star experience to celebrate our birthdays and wedding anniversary. The decor and rooms lived up to our expectations. Clean and modern designs. The staff overall were attentive and helpful. What let the experience ... Read More
We wanted a five star experience to celebrate our birthdays and wedding anniversary. The decor and rooms lived up to our expectations. Clean and modern designs. The staff overall were attentive and helpful. What let the experience down was the food. It was not five star or near, at times the food was served cold or just warm not hot. Presentation of food could have been more imaginative and better put together. After a number of complaints from different people the food in regards temperature did improve. I am not that bothered for sweet food, which was just as well as the menu was limited. It would not take a lot to improve the menu and dining experience. The beverages were fine, plenty of choice of good wines. I enjoyed the tours and had no complaints regarding these. Would I book again with Scenic, yes, but I would look for last minute deals. We paid full price for this cruise which in my opinion given the food was over priced. Read Less
Sail Date June 2018
We had previously cruised with Scenic on the Rhine River in the fall and had a terrific time. We actually booked this cruise for the Danube River over two years ago in order to ensure we got our first choice of cabins. At first, ... Read More
We had previously cruised with Scenic on the Rhine River in the fall and had a terrific time. We actually booked this cruise for the Danube River over two years ago in order to ensure we got our first choice of cabins. At first, glance Scenic may seem more expensive than other river cruise lines in Europe. However, the key with Scenic is that almost everything is included. (Butler service, food, alcohol, including restocking your mini-bar daily, shore excursions and transfers). They will even provide electric bikes at no charge if you wish to explore on your own or in a group. I should mention tipping is included on board the ship as well as for your shore excursions. It is totally up to you if you decide to leave extra for any of the staff which I chose to do. You don't even need to set up an onboard account. The Scenic staff even passes out free bottled water as you exit the ship for your shore excursions, unlike some cruise lines that will try to sell you water. Scenic also sent two high-quality backpacks for my wife and me to take on our trip along with our travel documents two weeks prior to the cruise departure. Worried about getting lost if you decide to explore a city on your own? Scenic provides two GPS units (called Taylormades) to each cabin that are pre-programmed with points of interest, historical commentary, walking tours and maps. While on board you can turn it on and listen to commentary regarding points of interests as you pass by them on the river. One of the keys to me on any cruise is the friendliness of the staff members. The staff on this cruise were outstanding. It is apparent that getting to work on Scenic is a sought-after position for many of the staff members. BUTLERS: Bogdan and Harry Every group of cabins has a butler assigned. Our assigned butler was Bogdan and it is obvious why he was the chief butler on this ship. In our initial meeting with Bogdan, I mentioned I had enjoyed the miniature Bailey Irish Cremes that were in our mini-bar on the previous Scenic cruise on the Rhine. Bogdan apologized and said they didn't stock Bailey’s on this ship. However, he offered to bring me a Bailey’s from the bar anytime I wanted. I told him I certainly did not expect him to do this since our cabin was at the very back of the ship and I would be glad to walk to the bar. Bogdan insisted he would not mind. However, by the next day, my mini-bar was stocked with Baileys. Obviously, Scenic sent someone on shore to purchase some Bailey’s miniatures for me. I also want to mention Harry who is another butler that provided great service throughout our cruise. Bogdan and Harry were the team leaders at our incredible meal at Table Le Rive on one of the nights. It was an over three-hour meal for a dozen passengers that had six courses along with six flights of wine and an after-dinner drink. Harry always had a smile on his face and knew our names by the second day even though he wasn’t our assigned butler. I predict Harry will be the chief butler on another of the Scenic ships in the future. FOOD: Chef Raka GLUTEN FREE Available Obviously, this was particularly important for my wife and me since she has Celiac Disease and has to eat Gluten Free to avoid being hospitalized if the food is cross-contaminated. Agnes who is the restaurant manager met with a group of us with food allergies on the first evening in order to assure us they could accommodate our requests. Each day Agnes had lists of the meals for lunch and dinner sent directly to our cabin. The items my wife could not have were highlighted. Frankly, even if the items were highlighted they were willing to accommodate us. One example was when Wienerschnitzel was being served one evening. Naturally, it is typically coated with a wheat flour. They arranged to make Sheila some that were coated in rice or potatoes flower. Our waiter Satri and his assistant Dilip were great. They worked their butts off to provide top-level service to us in the dining room. Scenic has open seating but we made it a point to sit in the area served by both Satri and Dilip since we enjoyed having them service our table. Satri would immediately know to bring our Gluten Free bread for my wife. Plus he made sure there were special gluten-free deserts available beside typical fruit and ice cream options. HOTEL MANAGER: Marije Marija has obviously put together a top-flight team of managers. Everyone is always working to ensure your expectations are exceeded. We initially had an issue with our cabin being hot. Marije sent the chief engineer to our cabin to work on the issue. Throughout the cruise, Marije personally followed up with us to make sure we were pleased. Marije is very much a hands-on a boss who leads by example. CRUISE DIRECTOR: Adrian Anyone who has cruised knows the importance of having a good cruise director and how many hours they work. It seems they are the first up and the last to go to sleep. Adrian was absolutely impressive. Each day he provided port briefings for the following day with useful tips. He was always available as the busses were loaded to the various excursions offered each day. Adrain is a “worker”. At the end of the cruise, passengers were headed in many different directions (some heading to Prague, other to the airport, and some leaving on their own). Someone questioned Adrain whether their luggage would be properly handled. Adrian assured them he had never lost a badge and that he would be overseeing the bags on the day of departure. Adrian wasn’t kidding. He personally checked every luggage tag of all the bags by the side of the ship and personally helped carry and put them underneath the buses. He obviously, doesn't need to use the gym since he gets an incredible physical workout. SUMMARY: If you want a cruise where amost everything is included and the service is TOP NOTCH, then I highly recommend Scenic. My wife and I are already looking forward to our two upcoming cruises on the new Scenic Discovey ship that will offer cruises all across the world. We have booked Cuba for this fall and the Norwegian Fjords for summer of 2019. Read Less
Sail Date June 2018
Embarkation and disembarkation were fast and easy. The ship was pristine clean, easy to walk around. The suite cabin was compact with lots of storage place, the balcony is an oasis of retreat Dining is first class. The waiters, ... Read More
Embarkation and disembarkation were fast and easy. The ship was pristine clean, easy to walk around. The suite cabin was compact with lots of storage place, the balcony is an oasis of retreat Dining is first class. The waiters, chef and buss people are first class (courteous, efficient and always happy to serve you). Entertainment and activities are chosen with great detail. You can do as much or less as you want. Our cruise director went above and beyond her duties. Service was a 10 + The e-bikes are a bonus. Easy to use and they you the opportunity to go as near of as far from the ship that you watt. Ports and shore excursions are chosen with great detail. Easy and tailored to everybody's needs. We are absolutely going back on Scenic, a real all inclusive trip. We did a 15 day cruise which was enough to see and appreciate that part of the Danube, Maine and Rhine. Congratulations Scenic. Read Less
Sail Date June 2018
the Bordeaux area is wonderful to cruise and tour. Scenic did a great job of arranging tours through the area both by bus, bicycle and walking. The food and wine that was served on the ship was excellent. The Captain and the entire ... Read More
the Bordeaux area is wonderful to cruise and tour. Scenic did a great job of arranging tours through the area both by bus, bicycle and walking. The food and wine that was served on the ship was excellent. The Captain and the entire crew were very pleasant and the Cruise Director Mandy did an excellent job of organizing everyone's day and did a recap for us at the end of the day. The entertainment on board was good. A great way to relax after dinner if you are not out for a walk in port. This is our second Scenic River cruise. Last year we were on the Rhine, which was also great. It was much different n that we sailed almost every night and woke up in a different port everyday. All of the arrival and departure details were handled by Scenic and went like clockwork. Taxi buses were on time and we got to the Airport with time to spare. Overall it was a great cruise and we will definitely do another one. Read Less
Sail Date June 2018
This was our first river cruise and a great experience. Richard the cruise director was amazing, he was living and very knowledgeable. Looked forward everyday for this review for the next day of what to expect on the excursions. The ... Read More
This was our first river cruise and a great experience. Richard the cruise director was amazing, he was living and very knowledgeable. Looked forward everyday for this review for the next day of what to expect on the excursions. The staff that service you is top notch!! They are all very friendly and profession. I really enjoyed that on disco night, the staff is able to join in and be part of the celebration. The ship crew is a real family and so accomodating to everyone's needs. And trust me we had some high maintenance people on the cruise and they were always so pleasant to really demanding and critical people. These people deal with all sorts of people and handle it with such professionalism. For the most part our meals were excellent but the exclusive Table Le Rive was a little disappointing. That is not the equivalent of very fine dining exclusive tasting if you're use to paying $200 for that experience it's not in that category. Go to dinner on time, it takes awhile to serve 160+ people. The wine pairings for dinner were always excellent choices. The bartenders are great at making you anything and suggesting different drinks. The excursions were great an the exclusive opera concert is a real treat!! We would definitely do another Scenic cruise again. It was great to have everything included and no hassles for drinks and excursions. We loved the staff cannot say enough about the crew, just exceptional service! Read Less
Sail Date June 2018
Dalmatian coast on the Ponant ship Le Lyrial. Food and service: fair to poor. Wine: poor. No choice at dinner: 1 red, 1 white, 1 rose. All wines were French for the entire cruise. Whites were undrinkable. Outdoor furniture in common areas: ... Read More
Dalmatian coast on the Ponant ship Le Lyrial. Food and service: fair to poor. Wine: poor. No choice at dinner: 1 red, 1 white, 1 rose. All wines were French for the entire cruise. Whites were undrinkable. Outdoor furniture in common areas: poor and most uncomfortable (no cushions). Westin hotel dinner: poor. Cabins: small. Shows were poor. Singers were very good. We enjoyed the ports however don't sail on Ponant. We chose this cruise for the ports, and booked through Tauck. Departed Venice on May 24, 2018. Cleanliness, laundry and room staff all OK. Dance lessons were good. Only one type of beer available in the restaurant. Waiters were friendly but service was poor. We were a couple and looking to sit with other people for dinners. Maitre d' was unable to help us and in fact did nothing. Champagne was not drinkable - tasted off. Boutique was very expensive. Read Less
Sail Date May 2018
We chose this cruise for a number of reasons: great reviews, great incentives for booking early (price, $500 flights from Canada (we went with the recommended KLM), two complimentary $100 Euro pre-paid Mastercard cash cards, lots of ... Read More
We chose this cruise for a number of reasons: great reviews, great incentives for booking early (price, $500 flights from Canada (we went with the recommended KLM), two complimentary $100 Euro pre-paid Mastercard cash cards, lots of cabins to choose from when we booked, exciting itinerary, truly all-inclusive (did not pay extra for any excursion or drinks and food on the boat, and Scenic has a no tipping policy), 7-nights option (ocean cruised, but never riverboat sailed before and wanted to try it out for a shorter amount of time), and able to book a night in Zurich and a night in Amsterdam with Scenic hotel partners which included all transfers needed (airport to hotel, hotel to boat, boat to hotel, hotel to airport). The booking incentives were great. But we will definitely consider booking another vacation with Scenic because of the actual vacation experience. What did we love about Scenic? Everything. Excursions are outstanding! Scenic does not scrimp on these, and we were very happy with everything we experienced. From a choice of at least two excursions, we selected ahead of time one excursion for each day. We went mostly with the more active and fuller days options. Bus transfers were on time, and the coaches were very comfortable. It is hard to pick a highlight because everything was so amazing. Scenic uses Taylor Made units to allow excursion guides to speak to the group through connected ear pieces and to provide pre-recorded descriptions of city sections you may explore on your own and details about what you see along the banks of the river. The Scenic Crystal riverboat is modern, beautiful and immaculate. We enjoyed spending time in the lounge, in the dining room and on the deck. We booked a Balcony Suite on the second level. The room is well laid out. We had lots of closet and drawer space. There is a mini bar and snack shelf. The bed was comfortable, and we got good sleeps. We thought the bathroom is great (for a boat) – shower with more room than we expected and spray and lighting options was a pleasant surprise. We spent less time on our balcony than we thought we would, but it was lovely to have the light from the larger windows. There is a pianist in the lounge for later in the day listening. A variety of entertainment offerings are scheduled for later in the evening, but we were typically so exhausted from our day that we were in bed by 9:00. We did go out to Schwetzingen Palace by bus after supper when we were docked at Mannheim for a concert by two traditionally trained vocalists and a pianist (gone from about 8:00 – 10:30). It was so worth going … and definitely a bonus excursion from Scenic! The lounge is large and comfortable, and there is a great selection of alcoholic and non-alchoholic drinks. You can also relax up on the upper deck on lounges or at tables (covered and open) and enjoy refreshments. If you want a snack, there is a nice selection of prepared foods displayed at the side of the lounge bar. One of the big factors for us for a great vacation is the quality of the food and wine. Scenic measured up! The food was excellent. I have a food allergy and received a menu earlier in the day highlighting dishes I should avoid. Scenic tries hard to work with dietary issues. Along with a breakfast buffet that has a wide selection of items, there is a hot breakfast menu. Our favourite was the eggs benedict, with my husband usually getting French toast as well. Buffet lunches have some common items offered each day, but there are new dishes prepared as well. One day the staff did a BBQ meal up on the sun deck. It was great – a variety of interesting meats and every bit as interesting as the buffet. And it was lovely to enjoy this lunch in the sunshine. New evening á la carte menus are offered daily. Like lunches, the evening meals frequently feature locally produced meats, produce and wines. Presentation, quality and taste give suppers a gourmet dining flare. Portions are generally smaller; but there are several courses and we always went away feeling satisfied. There is never a limit though to what you can order, and the staff is happy to bring extra. Decent wines are nicely paired with the food. Each guest is offered one pre-scheduled dining experience in the Portobello dining area. We enjoyed this meal very much. All of it was delicious, but we thought the tiered appetizer fare, the tiramisu and the wine were standout components. Some guests were also seated at “The Captain’s Table” within the dining room and had an alternate “upscale” meal. We did not book a suite that qualified us for this one-time event, but it appeared to be enjoyed by those who took part. A huge part of our fabulous vacation was due to Scenic Crystal’s wonderful staff. Everyone was so friendly, accommodating to questions and requests, and wanting to make our experience special. Staff work very hard on an ongoing basis. Thank you to everyone! We know that there are so many people working together and some behind the scenes we never met personally whose contributions gave us an incredible week on the Rhine. Special greetings and thanks though to Aleksandar, Antonio, Zulkipli and Carmen who we always looked forward to seeing at meals – such delightful, unique personalities. We also want to mention our gratitude to: Ivan, our cabin steward, who maintained our suite beautifully; Nikola, the cruise director, whose humour, booming voice, and great organizational skills flavoured the trip in a positive, memorable way; Ivan, the hotel manager, whose friendliness, competence and concern about each guest’s satisfaction made an impression; Captain Plamen, who got us safely along our river route and had a great sense of humour. Tips: A) Bring Euro coins for public bathrooms on excursions (or pick up some early on). Most specific excursion locations (e.g. castle that Scenic paid admission for) had washrooms you could use at no cost, but 50 cents was common when you were exploring a city more independently. B) We were surprised by the number of small shops that did not accept our Mastercard cash card or a credit card (e.g. bakery, coffee shops, small retailers). Consider bringing a few extra Euros in cash, or be prepared to find an ATM. C) Bring a European power converter with you. The boat has a few but not enough for everyone. If you are extending your stay, hotels may or may provide one. Read Less
Sail Date May 2018
We included a 3 day stay in Prague before the cruise. The hotel there, and the Scenic host/guide were 5 star. Our transfer to the ship was in a comfortable coach escorted by our guide and embarkation was handled smoothly. The ship is ... Read More
We included a 3 day stay in Prague before the cruise. The hotel there, and the Scenic host/guide were 5 star. Our transfer to the ship was in a comfortable coach escorted by our guide and embarkation was handled smoothly. The ship is beautiful and kept impeccably clean. Our cabin, though small, was comfortable and had everything we needed. All our meals were most enjoyable, with delicious food and good service by attentive staff. All staff and crew on the ship were friendly, professional and most helpful at all times. The on board entertainment, shore excursions, and enrichment activities were well organized and hosted by knowledgeable guides. Disembarkation day was again well organized and handled very smoothly. One reason we chose this company was because the price is advertised as all inclusive. We found this made our trip very relaxing and enjoyable. There was no bill to pay on the last day...we just spent the whole tour relaxing and enjoying all the excursions, entertainment, food and drink to the fullest. We will recommend this company to friends, and certainly hope to be able to tour with them again ourselves. Read Less
Sail Date May 2018
We selected Crystal based on my partner's experience several years ago. Our instincts were correct, as the entire experience was top-notch. The crew were friendly, professional and very caring. The ship was new, and everything ... Read More
We selected Crystal based on my partner's experience several years ago. Our instincts were correct, as the entire experience was top-notch. The crew were friendly, professional and very caring. The ship was new, and everything worked as expected. We were in a larger cabin (S1 Suite). The bath was well appointed and very functional, the bed was comfortable and the closet fit all the things we brought and really did not need. We had a small electrical issue where we may have thrown a breaker, it was corrected in 15 minutes. Dining was always excellent, with expert preparation and presentation, even the salad dressings were worthy of photos! This being a smaller ship (106 passengers) there was the one dining room and a smaller "Bistro" that was open at certain times. But we certainly were never hungry. there were plenty of choices and the dining staff were accommodating to any reasonable request. Excellent wine selections, too. Overall on board experience was relaxing and comfortable. The Rhine varies from spectacular scenery to industrial blight, but the crew kept us taken care of with a smile. The Vista deck was always a comfortable spot to just hang out and enjoy the ride. Read Less
Sail Date May 2018
Our agent said Scenic was the best and I believe it was. The ship was top of the line; the crew and service couldn’t have been better. I travelled with my adult daughter. We had separate beds. We chose this trip because of my ... Read More
Our agent said Scenic was the best and I believe it was. The ship was top of the line; the crew and service couldn’t have been better. I travelled with my adult daughter. We had separate beds. We chose this trip because of my interest in history and music. The main cities where we spent time fitted in with those interests. Budapest, Vienna, Salzburg, and Prague were all wonderful places to visit. The meals on board were excellent. The guides on shore trips were first rate. After leaving the boat in Nuremberg we went to Prague by bus.All of the buses that were used to get us from the boat to the various short destinations on the cruise were luxury vehicles. Everything connected with the cruise was extremely well organized. We didn’t need them but they were always available- walking sticks and umbrellas. There was nothing to criticize. We were well pleased with all aspects of the trip Read Less
Sail Date May 2018
I don’t know where to begin because Scenic was so wonderful!. We chose Scenic because they offer an all inclusive price. The crew, the food, the wine, the other guests.....everything about the trip was fantastic. The crew always appeared ... Read More
I don’t know where to begin because Scenic was so wonderful!. We chose Scenic because they offer an all inclusive price. The crew, the food, the wine, the other guests.....everything about the trip was fantastic. The crew always appeared happy, even when faced with silly requests. I would like to give special kudos to the cruise director JJ. We were entertained from the time we boarded to the time we disembarked. He made it look like there were never any glitches,...everything ran so smooth, especially the disembarkation process. People leaving at different times for different places with scads of luggage. VERY impressive JJ! The guests were also wonderful. Met many , many folks from Australia. I’m going to get out a map of Australia when I get home to see all the places where folks were from. Scenic provided “gentle” walking tours for those of us who had walking difficulties. There was always a selection of excursions to choose from depending on your interest or abilities. The captain took us on a magical nighttime cruise of the Budapest harbour when we arrived in our final city. I can’t say enough about Scenic Cruise lines. I wouldn’t look at any other company when booking a river cruise. Read Less
Sail Date May 2018
We were on our first Viking Ocean cruise with 3 other couples in 2016 and all of us had such a fantastic time that before we even left the first cruise we signed up for the British Isles trip. The ship is a dream - our cabin fantastic ... Read More
We were on our first Viking Ocean cruise with 3 other couples in 2016 and all of us had such a fantastic time that before we even left the first cruise we signed up for the British Isles trip. The ship is a dream - our cabin fantastic along with the dining and entertainment options. The dining options are exceptional and the reservation system works well. The servers were quite new but were polite and tried very hard to please. Food was outstanding the entire cruise.We really like the fact that they had entertainment early and later to accomodate all passengers. The ports were great and our tour guides were all locals that gave us great history on the areas of interest. We also had plenty of time to explore on our own after the organized tour and either could walk back to the ship or Viking organized bus transport if necessary. Read Less
Sail Date May 2018
The Viking Sun is an absolutely gorgeous ship. The pool with the removable roof is a real plus on cool days. The pool itself is kept at a perfect temperature. If the top is closed due to temperature and the sun shines through it gets warm ... Read More
The Viking Sun is an absolutely gorgeous ship. The pool with the removable roof is a real plus on cool days. The pool itself is kept at a perfect temperature. If the top is closed due to temperature and the sun shines through it gets warm and pleasant The restaurants are all gorgeous and the staff is excellent. Could use a bit of tweaking on the wines for sale The cabin we had which was a Jr Penthouse was roomy with the perfect appointed furniture. We had so much room to unpack. The bed is so comfy. It also came with early embarkation and early dining choices and tour choices Liked all the different bars around the ship. Could go to a new one almost every night The included tours were ok. The paid tours were more to our liking. The hikes were great, but you need to pay attention to the word: strenuous We had people come on bus and then couldn’t do the hike. The staff all over the ship is professional and courteous. No complaints The Master of the ship is very social and you can see him about Read Less
Sail Date May 2018
I have been on several Viking River Cruises and have always found the staffs to be very warm, welcoming and inviting. The Viking Sun was no different. The entire staff went out of their way to make our voyage one of the most exciting of ... Read More
I have been on several Viking River Cruises and have always found the staffs to be very warm, welcoming and inviting. The Viking Sun was no different. The entire staff went out of their way to make our voyage one of the most exciting of a lifetime. Viking does it right! My husband and I were on the Viking Sun World Cruise for 4 months. Between the interesting ports of call, enrichment lectures, shore excursions and the dining options, I can honestly say that we never got bored. I can't say enough about the staff. They would go above and beyond to get you whatever you asked. Everyone on the staff was accessible, from the captain on down. In four months of dining aboard ship I can honestly say that I never walked away from a meal feeling disappointed. While we are not planning any further cruises in the near-term, you can be sure Viking will be the one we contact when we're ready to cruise again. Read Less
Sail Date May 2018
Initially I chose this cruise because of the 2 for 1 deal. But after experiencing Viking, I would choose it even at full price. It was that good. Although, I hope I won't have to. My family and I are already planning the next ... Read More
Initially I chose this cruise because of the 2 for 1 deal. But after experiencing Viking, I would choose it even at full price. It was that good. Although, I hope I won't have to. My family and I are already planning the next cruise. Although the next time we will be taking a bigger family group with us. Everything from the fine dining on the ship, to the shore excursions, shopping, sights, sounds, history and the local cuisine as well was almost too much to take in for what seemed like too short of a time. We made new friends, played games on board, and truly wanted for nothing. The ships crew were all very professional and personal at the same time. We had an extra special treat too, it was the 1st voyage for our Captain with his OWN ship. He expertly got us through 26 locks and safely to each destination. If you haven't taken a Viking cruise yet and are reading this review, I hope it truly encourages you to take the plunge. You will NOT be disappointed. Read Less
Sail Date April 2018
This was an excellent way to get a taste of 7 countries. The Viking cruise line gives you highlights of each stop, handouts and talks. They also share their Viking history throughout the cruise. The food was local and delicious. We ... Read More
This was an excellent way to get a taste of 7 countries. The Viking cruise line gives you highlights of each stop, handouts and talks. They also share their Viking history throughout the cruise. The food was local and delicious. We dined at both specialty restaurants. The Chef's Table was very disappointing. Had we known what they were serving we probably would not have gone. The service was horrible. Everyone in our group wrote a bad review and we were invited back to try again. The food was OK but the service was much improved. We also ate at Manfredi's. The service was very good and the food was fabulous! I would eat there every night if I had a choice. The menu is huge and quite varied. We ordered small plates and sides so that we could try more items. They did not disappoint. The guides were knowledgeable, and in many cases, entertaining. It was a bit fast-paced but I guess that's the nature of this particular cruise. There was some repetition in Barcelona but we came early and had taken the tours then. We fell in love with Barcelona! I could live there and love it. The tours really needed to include free time at the end to walk around and shop a bit. The tour of Cartagena was mostly in the mountains, showing us the devastation caused by mining that started with the Romans. Granada, home of Picasso was lovely. Could have stayed longer. Porto was beautiful. The port wine is delicious. Falmouth is not really a tourist town but they are friendly. Portsmouth. We opted to see Stonehenge. It was awe-inspiring. I would love to go back. LeHarve. We opted for the Paris tour and were not disappointed. The guide was great and if I ever got the chance to return I would hire her as my guide. She gave us a grand tour upon arrival and made suggestions on how best to see Paris in the time we had. Our 4 hours was not wasted and it made us want to return to see more. The tour of the fishing village outside of Amsterdam needed work. We spent too much time walking back and forth. The guide did his best to accommodate people who truly should not have been on the tour. Bruges. We toured Gent, city of chocolate and beer! We had chocolate for lunch and were not disappointed. The city is full of history and pride. Bergen. I am glad we booked extra time in this beautiful city. The people are friendly. The food, although expensive, is fabulous. This is a vibrant country. the people never stop. Oslo. I cannot say much about Oslo because we didn't really get to see it due to changes beyond our control. We only had a brief bus tour and a very late dinner and had to fly out the next morning. I would consider going back to actually tour it right. Read Less
Sail Date April 2018
We chose Viking Ocean Cruises because of their exceptional reputation. Our cruise visited 7 countries. The included shore excursions were informative and went to so many beautiful locations. We loved traveling through the English ... Read More
We chose Viking Ocean Cruises because of their exceptional reputation. Our cruise visited 7 countries. The included shore excursions were informative and went to so many beautiful locations. We loved traveling through the English countryside and especially around Amsterdam. The alternative dining was wonderful. We really enjoyed The Chef's Table. The menus there were well thought out and the beverage pairings spot on. Service in all the restaurants was very attentive with knowledge and good suggestions at every meal.The food was the best we have ever had on any cruise and we have been on four other lines. The ship is beautiful! So modern and contemporary. We learned our way around very quickly because the ship is the perfect size. Not so small so that there were any motion problems but not too large to travel from one destination to another easily and quickly. While I was aboard, I required medical attention. The facilities were fully equiped and the doctor and nurse on duty were very compassionate and competent. I can't thank them enough for their care! One of my favorite perks was the warm washcloth we got when we returned to the ship from the shore excursions. We will definitely be going on another Viking Ocean Cruise. Read Less
Sail Date April 2018
This was our second Viking Ocean... fantastic! We love the ship, it is port-intensive,love the 2 days in port at the start and the end, the flowing wine at lunch and dinner, the heated bathroom floors, the wonderful staff, the mostly great ... Read More
This was our second Viking Ocean... fantastic! We love the ship, it is port-intensive,love the 2 days in port at the start and the end, the flowing wine at lunch and dinner, the heated bathroom floors, the wonderful staff, the mostly great food. We had a great cruise director and mostly good entertainment-- some even great! We didn't know that this was a repositioning cruise but we believe it was...to take the ship from the Mediterranean up to the Baltic. In 14 days there were 11 great cities with 1 exception- Porto Portugal which we were in just too short a time (6 hours). B ecause it was repositioning (we think) the price was very good. As for the food, we mostly chose the Restaurant which is the formal dining room, but not one of the 2 "specialty" dining options. We loved Manfredi's and were able to get a private room 2 nights as there were 10 in our group. We were not that fond of the Chef's Table so tried it once and did not go back. That menu is limited and "foam" is used in lots of the choices! Read Less
Sail Date April 2018

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