Arctic Luxury Cruises Reviews

The service, food, cabins were all great. Totally disappointed in communication. Never received the next days schedule until 8-9 the night before. Even the next morning crew were not versed as to what the schedule would be. Totally unacceptable was our return flights. 1 1/2 days before departure we were told that our ship would dock at 9:00 and couldn't leave the ship until at least 9:30. We ...

Overall we enjoyed this line but likely not enough to be repeat guests. Food was not 6 star quality, not enough variety. At the buffets, often it was overcooked. Wine was very good though. Entertainment ok. Not great. Didn't like the fact that in all but two of the dining venues you needed a reservation. This allows for no spontaneous food decisions. Also would prefer that the restaurants ...

Chose this cruise as wanting to do Iceland and everyday is a different port. However, once money paid, a sea day was miraculously introduced, with no explanation why one port was no longer part of the trip. one and a half day in Runavik with not much to do, so not sure why and the next port was cancelled due to bad weather (had we not stay in Runavik for 1.5 days we would have avoided the bad ...

We were on Insignia (Atlantic Glaciers and Harbors cruise) August 13-30, 2023 and are Bronze. Past sailings have been amazing and have always left me with wanting more. This cruise I was so disappointed that I am hoping it was a fluke and I have another cruise coming up within the month. But I am wondering if financial woes have taken the best of this cruise line. Most notable was the food. You ...

This was an expensive cruise. Food was great except for one specialty restaurant, Polo Grill. First reservation made at sea. Order of queen cut prime rib was undercook, more raw if not rare, when I ordered medium rare. The turnaround time for each course exceeded 20 minutes. I did not even have time to order dessert. The other public eating venues and specialty restaurants were very good in ...

My spouse and myself cruised around Iceland for a week on the Viking Star. We booked an “Explorers Suite” in the aft section of the ship. This was my seventh cruise but my first with Viking having previously sailed with Cunard, Disney, Carnival and Royal Caribbean. We booked Viking based on its reputation as a premier cruise line. Overall I have to say I was satisfied but underwhelmed. ...

After an amazing half world cruise on QM2 a decade ago, it was a no brainer to choose her again for this journey to the Northern Lights. First impressions were of a tired old ship badly in need of a coat of paint. Our balcony cabin was no better than the outside impression and she is badly in need of a refit. Hallway carpets had holes and the stateroom cheap MDF furniture was falling ...

The idea was to see a new part of the world which we did. And to learn about the climate, people and history. Firstly, we sorta enjoyed the cruise. It was what it was and we had few expectations about the itinerary. But we saw very little wildlife so that was disappointing eg one polar bear from a long way off and some whales. 16 days is a long time to be bored. The best part was the Cloud’s ...

Ponant markets itself as a luxury expedition cruiseline but it does not meet expectations on either account. Most other cruiselines offer at least similar or better levels of comfort, food and service, apart from the limited open bar. Although the overall appearance of the ships is attractive some of the cabins are not particularly well-designed, having for example, only a narrow hanging space for ...

The cruise was to sail through the Northwest Passage, however there was too much ice so spent the majority of the time on the west coast of Greenland with some time in Canadian waters. The captain made the correct call about not proceeding through the Passage judging by the ice in Bellot Strait and the ice maps for Alaska, so no problem with this. The Canadian icebreaker service was very good, but ...