Loved seeing antarctica. we booked as former fans of regent after 5 previous trips. The voyager is a nice boat with fun circular pool bar where we have enjoyed meeting many friends on past trips. however, the boat is looking somewhat shabby and needs a rehab to put it back to 5 star status. while the staff people are great, they seemed stressed/training mode now, from what we observed (lack of ...
We chose this cruise line based on the recommendation of friends, and the particular ship based on sailing date. What we found was that the Marina was designed strictly for tropical sailing, not colder climates. The pool area was not enclosed, and opened directly into the eating areas and passageways, leaving those areas uncomfortably cold. The upkeep on the ship was poor (lots of rust and bad ...
Chose this cruise as we had wanted to visit the Falkland Islands, and see Antarctica. Was unsure if a true expedition cruise would be too challenging, however, in the end would much have preferred a true expedition experience (with use of Zodiacs, etc). We chose Regent as we had travelled on the Splendor in 2021, and had a positive experience throughout the Mediterranean and trans ...
First I want to state that we were very excited to take this cruise and had high expectations given Oceania’s reputation. We had recently taken Holland America across the Pacific and expected this to be even better. We were terribly disappointed.
The very first problem was the embarkation. The pier in Rio is large and there were 2 other ships in port at the time. It was also very crowded with ...
This was our first cruise on Silversea. We were on the Silver Wind for18 nights (roundtrip from Puerto Williams) to Falkland Islands, South Georgia Island and the Antarctic Peninsula.
What We Really Liked
* Butler service was outstanding
* The Restaurant Dining Room waiters were excellent (most, but not all)
* The activities host did an outstanding job with trivia, name that tune, ...
The pre-planning for this trip was a nightmare. They changed my outbound and return flights 3 times, gave me an 11 hr layover, and then changed my flights the day before I was supposed to leave, so I lost all my seat upgrades; And they refused to accommodate my request for the upgrades on the new flights. They treated me like I was stupid when I asked questions about meeting guides at airports ...
Thank you, Ischills, for sharing your experience with us. Your kind words about our onboard staff, particularly towards the individuals who stood out to you, are truly a testament to their...
We’ve taken 10 cruises, the last five with Viking. We have only taken Viking in the last several years due to their overall excellence. We just returned from the Antarctic Explorer Cruise and this was not what we have come to expect from Viking. Our initial itinerary was change from when we boarded the ship. The six days in Antarctica called for zodiac landings; however, our destinations changed, ...
This is our third Viking cruise. We were very pleased with the first two but a little disappointed this time.
Firstly, it is Antarctica expedition but the ship didn’t even reach the Antarctic circle. Most of the guests would probably not know that. The ship cruises around Antarctic peninsula where it is so close to the Antarctic Circle. It would be much greater psychologically for the guests ...
We appreciate you sharing your experience, Y580818. Thank you for the kind words about our staff and crew, it is truly a testament to their hard work! Although we regret to hear of your...
This cruise was a repositioning cruise which commenced from New York. We boarded in Rio De Janeiro. Therefore, many of the excursions were not available due to guests boarding in NY (being able to access excursions online much earlier and for kayaks and submarine trips in Antartica) as well as the "class system" perpetuated by Viking. (We booked Nordic Penthouse).
We were due to stay in Port ...
We appreciate you taking the time to detail your experience with us, Greyarea53, as feedback such as this allows us to better understand our guests’ travel preferences. We would welcome the...
I chose Silversea because they had a cruise that would have me in Antarctica for my birthday. Due to COVID, my 2021 cruise was canceled. I understand- COVID. Since my cruise and plane tickets were already paid for, I thought it easier to just rebook for the following year. I had no problem switching the dates of my flight to Argentina and Silversea still had a sailing that would have me in ...