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Sail Date: January 2019
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various ... Read More
Due to the delay we only embarked on 26Jan 2019 sadly missing two days of fun we were looking forward to..nevertheless once on board we were in awe of the beauty & magnitude of the ship & then the fun started. We loved the various lounges & bar areas for relaxation & good music. The dining sittings in the restaurant caters for everyones needs & the staff serving guests with a smile & then having the opportunity to meet wonderful people at the table we share with.Our highlight the sushi restaurant (my favourite). Our balcony cabin for two very spacious & clean..the staff (& that includes everyone) very friendly & helpful at all times & they work long hours daily. Its also fantastic on the pool deck soaking up the sun & having fun with activities organised by the entertainment team.Its your lucky day if you win something.The shows in the theatre outstanding!!!Professionalism beyond words! The cruise overall is too much to see & do & theres too little time..definitely another cruise planned for the future.. Read Less
1 Helpful Vote
Sail Date: January 2019
My husband & I chose this trip so he could take some CE and do a safari!. We booked the pre-cruise safari at Lion Sands River Lodge. While Oceania did not really do a good job with communicating our hotel info or flight info to the ... Read More
My husband & I chose this trip so he could take some CE and do a safari!. We booked the pre-cruise safari at Lion Sands River Lodge. While Oceania did not really do a good job with communicating our hotel info or flight info to the bush, it all worked out & the Lodge was amazing! We had 4 game drives and 1 bush walk. Pre-Safari, we booked a night at the Residence Boutique Hotel. The Residence is a beautiful, intimate hotel that used to be the Chinese Embassy. It is in a gated compound, very safe. They arranged for their driver to pick us us from the airport, gave us a driving tour of Johannesburg the next day, and delivered us safely to 54th of Bath Hotel booked by Oceania. 54th on Bath is a very nice hotel basic. I think it is part of the Omni Group. Breakfast was included and we all had omelettes. There were 8 from the Nautica going on Safari. Flight was quick and soon we were on our way to Lion Sands. Our time there was the highlight of our trip! We wished it was longer. Soon we were on a flight to Cape Town. we did not have time to see any of CapeTown precruise. We sailed roughly 1 hour after boarding. We were tired! We were in a "penthouse" cabin 8065. It was of course very small compared to the Marina penthouse cabins. I wanted to upgrade all along but the reasonable price upgrade was not offered until we were on safari & my travel agent said it was gone within minutes. Our butler, Vinod was a Gem! He helped with some dining problems and was just overall the best we have ever had. The food was very good in the main dining. My favorite thing was in Toscana, the Carbonara, but you have to eat it quickly because it seems to harden up. We had to request escargot in the MD. It was perfect. The escargot in Polo is soupy and neither of us cared for it. I not sure when it asks about excursions, aside from the Pre-Cruise safari, we booked everything privately because I do not like tour buses or large groups. If you do this cruise and you feel the same consider booking something through the ship while in East London (a place I will be blocking from my memory soon). We booked through Kevin Agram. We did not have him as our driver. Our driver knew nothing and insisted on taking us to the "townships" for 2 hours and then segregated beaches! It was the lowlight of our trip, having already seen them in every town we visited in South Africa. We did do great excursion through Red Dunes safari in Namibia, but if you want to see seals, book a catamaran tour. I heard they jump right on the boat! Richard's Bay & Durban we used Trinity Tours, Brian High. We went to several game reserves and same things as the ship but cheaper and we had a lovely dinner at the Oyster Box Hotel in Durban - don't miss the curry bar. Also do not eat Curry unless you at the Pot & Kettle in the Valley of a Thousand Hills. Very good wine at Durbanville Sauvignon Blanc. $7 per bottle! In Mossel Bay, we used Tours for South Africa and went to Botlierskop Game Reserve (same as the ship) but much cheaper and included lunch. In Port Elizabeth, we used Afroventures Tours and had a wonderful day safari where we actually saw 3 lions!! When we came back to Cape Town we had a day tour to Stellenbosch to taste wines. It was late get started because of immigration problems or something. So we only got to see 1winery (Waterford - Excellent) and then we had dinner at the Wijnhose. I kept saying the winehouse & no one understood me! Excellent food and flights of wine. I would definitely go back to Stellenbosch. Read Less
Sail Date: December 2018
We chose this cruise the very first day it came out. We'd done North Africa and wanted to do South Africa with a pre-cruise safari. Regent did a fantastic job providing us with a Shamwari 5 Star game resort where we were so lucky to ... Read More
We chose this cruise the very first day it came out. We'd done North Africa and wanted to do South Africa with a pre-cruise safari. Regent did a fantastic job providing us with a Shamwari 5 Star game resort where we were so lucky to have seen and photographed a leopard and a white rhino at sunset against a setting sun. Our suite onboard was very convenient to the elevators and our cabin attendant was so attentive. The food was fantastic as well as the musicals. The weather however proved a bit of a disappointment as we had to forgo a port in Nambibia and Mozambique. Internet service was problematic and the food too salty. Salt shakers are on every table so why not use those? The only disappointment was the awlful air routing to and from Cape Town that resulted in 10+hours spent in Lufthansa's Frankfort's lounge going and coming. This was our third Regent cruise and the second one with Captain Serena who is an outstanding, vivacious captain. Spending Christmas, New Year's Eve and New Years Day was truly one of our most memorable cruises. The 1600 photos we took are indeed a photographer's dream come true. Read Less
1 Helpful Vote
Sail Date: December 2018
We have always wanted to go on a cruise and after friends told us about their wonderful experience we decided to experience it ourselves and the price was really affordable. We also invited another couple to join us. Let me just say the ... Read More
We have always wanted to go on a cruise and after friends told us about their wonderful experience we decided to experience it ourselves and the price was really affordable. We also invited another couple to join us. Let me just say the ship is amazingly beautifull, from the cabin, lounges, bar and swiming areas and not forgetting the wonderful dining experience at L'Oleandro Restaurant at Deck 5 (table 477) which was made possible by our wonderfull and ever smiling waiter Sery and the drinks' man Santos. Our waiter Sery was helpful with regards to the menu selection and recommendation, he even agrreed to captured our dining experince with our camera. The experience at the Portuguse Island was wonderful, which included swiming, nice dance music and a wonderfull braai with lots of meat and fruits to choose from. The experience of sleeping in a cruising ship was priceless. Bon voyage Read Less
2 Helpful Votes
Sail Date: December 2018
I chose this cruise for its itinerary-UAE, Oman, India, Maldives, Seychelles, Kenya, Tanzania, Madagascar, Mozambique, and South Africa. The shore excursions left a lot to be desired. The stop in Abu Dhabi coincided with a marathon. ... Read More
I chose this cruise for its itinerary-UAE, Oman, India, Maldives, Seychelles, Kenya, Tanzania, Madagascar, Mozambique, and South Africa. The shore excursions left a lot to be desired. The stop in Abu Dhabi coincided with a marathon. The downtown area was completely shut down and our hop on/off bus driver had no idea what to do. We went around the same block three times and circled a round-about four times in succession. After an hour and a half, the bus stop at public toilets for us. Everyone was afraid to get off at the three stops he managed to get to for fear they'd never see another bus. Why did the shore excursion department not know about this and cancel this tour? In Nosy Be, Madagascar my shore excursion included a beach stop. Not a beach on the same side of the island as the pier (where other excursions went), but one that was 45 minutes down a crater filled road! By the time we got there, there was no time to swim (the beach had no changing or shower facilities) and the guide moved up departure time AFTER people headed to the shoreline. Almost every excursion included a "market" stop. How many times does a person need to smell fish and meat covered in flies while it rots in the sun? I chose an excursion to a Zulu "village" in South Africa expecting to visit a real residential village. An hour and a half ride to a hotel with a cultural entertainment area-a recreated "village." Heck, one of the women didn't even know the steps to the dance. In Durban, they didn't know the market would be closed on New Year's Day! So the guide tried to fill in time by taking us to the wealthy part of town and to the soccer stadium. Unfortunately, the tour bus didn't pull up on the stadium side of the street and one of the passengers was hit by a car crossing the street. I was a little surprised that none of the excursions on this cruise went anywhere near a jewelry store or upscale shopping area. Several of these countries are known for the gemstones they mine. The Nautica was fine and my cabin was good. I dined most of the time in the Buffet since the food was as good or better the the restaurant. I did try the restaurant once. The service was slow. My server replaced my standard silverware with a salad fork and a fish knife for a steamed salmon entree with green beans which I couldn't cut. I ate in both the alternative restaurants; food and service were excellent. The worst part of the cruise was embarkation. The documents said it was at 1pm so a lot of people showed up at 1pm. A LOT OF PEOPLE! Several hundred! They made no arrangements for the crowd-no chairs, no water, nothing! Like others, I stood in line for more than 2 hours while crew with gold bars on their shoulders smiled at us. I can understand that they might not know this could happen, but THEY COULD HAVE DONE SOMETHING once it did. What would it take to have a crew member unstack the chairs that were leaning against the wall? They could have handed out number tags (the ones used for shore excursion buses) to group us and call us up when it was our turn. We still would have waited 2 hours, but we could have been seated while waiting. Read Less
1 Helpful Vote
Sail Date: December 2018
We cruised on Regatta (sister ship) a few years ago (Rio-Amazon-Miami) and had a very positive experience. This cruise (Dubai-Capetown) was disappointing in comparison. The ship is slightly aged, but kept in excellent condition. ... Read More
We cruised on Regatta (sister ship) a few years ago (Rio-Amazon-Miami) and had a very positive experience. This cruise (Dubai-Capetown) was disappointing in comparison. The ship is slightly aged, but kept in excellent condition. We upgraded to concierge verandah cabin for this trip so were prepared for the level of accommodation; no complaints. We're still not sure what "concierge service" means, though. The service was good but we didn't know what to expect above and beyond what we got on our previous cruise. We found the food and service to be excellent, especially in Toscana. I have difficulty hearing in noisy environments, so after our first meal in the Grand Dining room, I learned to request seating just inside the entrance, away from the busy waiters' serving stations. The entertainment was of average quality. A couple of the professionals were extremely talented; a couple were not. Some of the scheduled entertainers were no-shows or delayed due to travel or visa problems. One such delay resulted in an impromptu Passenger Talent Show: mildly entertaining but not what we hoped for. The String quartet was excellent -- highly professional, and the ship's band was super talented. The six young on-board performers were equally talented. They put on several very entertaining Broadway-type shows as well as separate performances. No disappointment there! With a number of sea days, there were activities like bracelet-making, embroidery, bingo, and other parlour games -- not of interest to us. Two "Enrichment" speakers helped fill in the days: one was well-informed and entertaining while the other was rather pedantic and didn't hold our interest. Surprisingly, there were no "Destination" Speakers. Adequate information about upcoming ports was very lacking and very missed! Activities (e.g., more and varied speakers) and more substantive entertainment would have helped the long sea days pass. In retrospect, the cruise itinerary could have been better thought-out. One or two of the four stops in India could have been skipped, with the time added to other stops. Sailing for a day or two (or more?) just to spend a few hours in the next port, now seems like a waste of time. For instance, we sailed west for about two days from Seychelles to Mombassa, then part of a day to Zanzibar, and then a day and a half back east to Nosy Be (Madagascar) where we anchored for only six hours! In our case, Madagascar was of more interest than four stops in India. After an hour delay in tendering plus 40-minute boat rides to and from Nosy Komba to see lemurs (a couple hours) there was no time left to go ashore in Nosy Be or any other part of Madagascar! Very disappointing! Being rather inexperienced with shore excursions, and concerned with being left behind if we were delayed returning to the ship, we opted for the security of booking through Oceania. Never again! The excursions we chose (based on brief, sometimes inaccurate or misleading descriptions) were mostly disappointments. Expensive disappointments. As an example, an excursion in Durban was described as "panoramic", which, to me, suggests there will be stops where photos of interesting places can be taken. The actual excursion was a half-hour drive to "Umhlanga Rocks" ( apparently not a natural formation, but a high-end residential community instead), another half-hour drive to "Ballito" (apparently a small beach town, popular with locals) where the guide disappeared to apparently look for restroom facilities, leaving us to wander on our own for 15 minutes, then another hour-long drive back to Durban, where we drove non-stop through the downtown area, trying to snap pictures of places like "...the Theatre, where they have plays...". As another reviewer remarked, too many excursions are made up of too many people: the guides are often too far from most of the group to be heard clearly (both on the buses and on walks). And even guides in "third-world" excursions should understand not to let their charges get strung out for a hundred feet in unfamiliar narrow streets and pathways. These examples reflect our (and others') experiences on a large percentage of our excursions. Assuming we ever do cruise with Oceania again, it's very unlikely we'll use their excursions. Many people we met aboard (some had multiple Oceania cruises) were equally disappointed and expressed strong doubts about using Oceania again. The general opinion was that after Oceania was acquired by Norwegian, cost-cutting and short-term profit-taking have caused a noticeable reduction in the level of service. Unfortunately, our many good experiences on this cruise (especially with the crew and staff members) were offset by the excursions and other disappointments; we don't expect to use Oceania in future. Read Less
1 Helpful Vote
Sail Date: October 2018
This was our first Silversea cruise. We chose this cruise because of their unique destinations and excursions. Being a smaller ship was a plus too. First... the food was incredible; well seasoned, flavorful and well presented. So many ... Read More
This was our first Silversea cruise. We chose this cruise because of their unique destinations and excursions. Being a smaller ship was a plus too. First... the food was incredible; well seasoned, flavorful and well presented. So many choices and so many dining options that you never have to repeat yourself. Our butler was always on top of things and went the extra mile for us in locating non-alcoholic beverages for our suite or anything else we would enjoy. Our cabin was spacious, bright and airy. We never felt like we were on top of each other. The closet space was refreshingly large with ample hangars and drawers. The lectures were very interesting and there was something for everybody. Nice mix. We did not partake of many of the offered activities this time and the late night entertainment was too late night for us. We did attend the 6:15 opera and would like to see more entertainment during the matinee timeframe. Ports were fascinating and our tour guides were very knowledgeable and engaging. This was a very relaxing cruise for us where we could come away refreshed. I thoroughly appreciated the library on the 11th deck. My secret place. Professional staff from the cruise director to the room attendant. 6 stars. Read Less
9 Helpful Votes
Sail Date: April 2018
This cruise was a treat for a special occasion. All of Cunard's advertising exudes 'Luxury and Glamour'. We did not know that we had paid all that money to join the last leg of around the world cruise for a 'don't ... Read More
This cruise was a treat for a special occasion. All of Cunard's advertising exudes 'Luxury and Glamour'. We did not know that we had paid all that money to join the last leg of around the world cruise for a 'don't care home'!! Our checkin and boarding was a disaster as we were checked into the room I had booked, but in some one else's name! We subsequently were hawked about a couple of floors to find the right cabin and then spent the afternoon dodging wheelchairs and aged people with walking sticks etc.. The only luxury in evidence were pictures and marquetry decorating the walls in public areas. Subsequently the bars were empty and no audiences for the brilliant musicians. It was like a ghost ship with no ambience. The so called 'glitzy gala balls' were no more than Hammersmith Palais on a bad day with 5 employed male and 1 female dancers to get people on the floor and guests turning up in casual clothes, one woman near me in my evening finery was wearing a fleece and track suit trousers! We ate a mere twice in the main dining room, first night the steak was like shoe leather, second night we had to suffer an unacceptable being. This was fixed dining and no other tables were available so we had to eat in the Lido everyday. This is definitely not what I expected. Cunard response was a 'snowflake' phoned me up to palm me off with a £200 pound voucher off a P&O cruise. What an insult. Read Less
5 Helpful Votes
Sail Date: April 2018
Everything, really everything was perfectly organized. Embarkation and disembarkation were organized. You have 5 restaurants for choice and only one of these five you have to reserve for. Service, food, drinks whenever you want, ... Read More
Everything, really everything was perfectly organized. Embarkation and disembarkation were organized. You have 5 restaurants for choice and only one of these five you have to reserve for. Service, food, drinks whenever you want, anything you might need, you get it. Champaign, caviar as much as you want. Excursions were well organized and at a reasonable prize Five restaurants at choice and you receive their menu every evening for the following day. You can order any wine , champagne, beer or water for your fridge, as much as you want. Room service works well and we had a table on our balcony set up with table cloth every morning for breakfast. You can also ask for a 3 or 4 course diner in your suite at the time you want. We can only recommend this company and we will certainly make our next cruise with them- We tried different other cruise companies , but his is the best. ......and when you think what you get for the price you paid it is not relly expensive. Read Less
7 Helpful Votes
Sail Date: April 2018
We chose this cruise because of the unusual West African ports of destination. Also, Silverseas is supposed to be a "luxury cruise." What a disappointment! From our hotel in Ghana- where they were supposed to meet the ... Read More
We chose this cruise because of the unusual West African ports of destination. Also, Silverseas is supposed to be a "luxury cruise." What a disappointment! From our hotel in Ghana- where they were supposed to meet the passengers, throughout the cruise- one issue after another. In Ghana we were promised staff to help with getting on buses and to the port. The paperwork in our rooms wasn't correct- it even said "sample letter" on it..... total disorganization getting on the buses- we were left to our own devices. Our luggage was supposed to be picked up from our room. It never was. We heard later that passengers who trusted that to happen NEVER did see their luggage again.... on and on. The ship had problems throughout with both plumbing and AC issues. Our room was hotter than hell, literally. We moved rooms 3 times on the ship. I kept begging for them to just pick me up a fan when we were in port. Even asked the bus driver if he would just stop briefly for me to get a fan when we saw some.... nothing.... For 6 nights I suffered unable to sleep...... Doesn't seem particularly "luxury" to me. Hallways smelling like sewage, rooms without AC. We asked before booking if pirates were an issue in the areas we would be traveling. We were assured that there was no chance of pirates on the West Coast of Africa. Then, after we boarded and were out to sea, we had a letter put on our bed stating that we were in a high pirate caution area, and that we couldn't open our balcony door or curtains, and that the deck restaurant would be closed for the next 4 evenings. All of the other restaurant curtains were tightly closed, and windows and sliders to the deck were taped up with paper covering them. I felt like I was in England during the second world war bombings! They even told us that if pirates were to board the ship to come to the main lobby and lay in the middle covering our heads! For the love of Pete! This WASN'T what we signed up for! Many of the tours were disorganized. Rude tour leaders. It goes on and on and on..... We expected the excursions to have more explanation regarding the area we were going to see, some info on the demographics regarding the people, income, history, etc. We were, once again, disappointed. Days at sea were a total bore. There could have been many more activities offered than were. My husband found a shard of glass in his food one day at lunch. The food, at best, was adequate. No better than an NCL large ship would be, just FAR more expensive. They comped us a few free dinners at their upscale restaurant. I don't think this even begins to compensate for the total lack of "luxury" compared to the price of this cruise. I wrote a letter to Silverseas over 3 weeks ago. I never got any sort of response. Not even an auto-prompt type that said "thanks for your letter." I emailed again a week ago, asking if they received my original letter. Still nothing.... REALLY? I will say, their staff was amazing. They greeted you by name from the first day. They were wonderful. I'm generally very disappointed in Silverseas, and even MORE disappointed in their lack of follow up when there was a problem. I gave them time to address the issues, and make things right, but obviously, customer satisfaction is not important to them. Read Less

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