Celestyal Europe Cruise Reviews

Summary of the Celestyal Journey cruise (14 days 3-23 - 4-6-24) Despite having low expectations beforehand, the cruise fell below my expectations. As hard as it was to gather information before the cruise, once onboard it truly wasn’t much better. For someone who is a ‘planner,’ not knowing when a tour is going to leave until after 9:00 the night before just doesn’t work. The shame of it ...

I travel quite a bit and on average have taken 2-3 trips per year (mostly international) for the last 25 years (except for Covid years) with possibly 90% of those trips including a cruise. These cruises include river boat, barge, and ocean cruises of a variety sizes, prices, and passenger census . I can honestly say I have never experienced a cruise that was as poorly executed as this Celestyal ...

The itinerary was excellent. Food very good. Service good exception reception staff. Very rude. I guess tired of hearing the passengers complaining. JD & his staff at the Martini Bar were great. The Pink Moon staff (Pablo, Amanda & especially Nelson & Amaury) were awesome. But so much was wrong. Not sure what they spent 20+ million on to refurbish this ship. I changed cabins 4 times because the ...

I realized the ship when booking was older but had been under renovation. However the food was very limited and the same every night on the breakfast and dinner buffet with limited hours. If you are looking for a happy hr pool side snack Buffett or late night it does not exist. Our room had wet carpet that I talked to them about 6 times but nothing ever was fixed or followed up on. The TVs and ...

This cruise seemed a good price and went to places we wanted to visit. I went with my very active/mobile mum and we were looking forward to a gala evening, the evening entertainment and the fine dining options. We purchased a premium drinks package and a room on level 4 which looked lovely on the photos. This was the ships maiden voyage after a €20M refit Our disappointment started ...

Purchased a grand suite, was downgraded to jr suite, no toiletries , no television, no chairs on balcony, broken handrail in shower, sometimes no water, toilet didn’t flush & that’s just my cabin. The pools had no water, there was no pool towels on deck, floors and pool railings were filthy,, No covid protocols whatsoever, Bathroom on pool deck (the most common area) had no water, soap or lights, ...

For starters Piraeus was not the port this ship docked on, it was Lavriom. An hour or so away from the Acropolis. I had to pay $150.00 for my husband and myself for a taxi to take us to the Acropolis. It just does not make any sense. The other 16 passengers in our 18 passenger group were not able to go. They just went around the port town which is not the purpose to visiting Athens. All of us very ...

All of the shore excursions that I booked/paid directly with the cruise line were cancelled at the last minute. I have been waiting 4 months (so far) for the refunds. I have submitted 5 requests for information and each one is replied to with the most ignorant nonsense - such as that the refund has been processed to the "agency" and I need to follow up with them however, I did not book with an ...

7 Nights Cruise 3 Continents – Celestyal Crystal Ship – the ship is more like a ferry, very old & worn, basic and casual. We expected a very basic cruise and didn’t pack any evening clothes. Although there was the usual captain’s gala night, so there’s a dress code for that evening if participating. Cabin – the cabin was an ok size but the bathroom was tiny and much smaller than other ...

Carbin - We had a 4 bed carbin, it was designed in a strange L shape. Although we booked a double bed, we ended up had 4 single bed. We had to sleep in a head to toe position. With the 2 ladders that goes up to the top bed, I had to squeeze and climb out of my bed everyday. Keep in mind, I am a petite 5.3' girl. The room was very tight, bathroom is even smaller. the corner shower with a shower ...