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6 Celestyal Cruises for the Disabled Cruise Reviews

It is a terrible ship, old and tired. Tiny cabins single beds at right angles to each other, even for couples . Hardly any storage, we had our clothes on the window ledge. The Food is awful and monotonous. Same breakfast every day, ... Read More
It is a terrible ship, old and tired. Tiny cabins single beds at right angles to each other, even for couples . Hardly any storage, we had our clothes on the window ledge. The Food is awful and monotonous. Same breakfast every day, congealed eggs, over cooked bacon etc. Coffee foul. Buffets breakfast and lunch only occasionally a waiter served lunch. Dinner you had to queue for and no seats for disabled, standing for over 40 minutes until we complained. and if you are disabled just forget it. No room for a wheelchair, slippery ramps. Tenders impossible to get in unless able bodied. Never again . Hardly any entertainment. Excursion desk gives wrong advice, we had to advise them in the end. We did not see one happy face onboard, everyone was unhappy and complaining, from all different nationalities. We spoke to English, Dutch, Americans, Brazilians , Argentinians and we all felt the same Read Less
Sail Date October 2019
Hi All, My trip Aug 27th from Athens on the Crystal 7 Day Idyllic Aegean Cruise was beyond what I expected. With only 476 cabins this makes for a nice intimate group with no line ups. The extra pluses like all inclusive drinks, free ... Read More
Hi All, My trip Aug 27th from Athens on the Crystal 7 Day Idyllic Aegean Cruise was beyond what I expected. With only 476 cabins this makes for a nice intimate group with no line ups. The extra pluses like all inclusive drinks, free tours and no tipping quickly made this my top favorite cruise of all time. The guests themselves were 40-75 age group comprised mostly of Canadians and Europeans. No language barrier at all as the staff for the most part are fluent in 5 languages. Very few children which does not exclude families but there is not a huge children's program and the sheer amount of walking and exploring would be difficult for kids or seniors with mobilty issues. Having said that the ship herself does accommodate physically challenged passengers. The food was superb with a la carte and buffet style options. We had a pre reserved table every night and we loved getting to know the staff. The food was international style with a North American flair and every meal was different and presented in the most elegant way. They do offer upgraded menu items like Lobster and select wines but we didn't feel the need to upgrade. I can not say enough about the hard working and friendly staff. By day 2 they knew us by name and we were always greeted in a friendly way. The cabins were spotlessly cleaned and had all the special touches you would find on any other larger cruise ship. Towel service, turn down service, cute towel animals and chocolate on the pillows. Our cabin was a large picture window which was lovely arriving in each port. I would have upgraded to balcony except there were none to book last minute. The best thing about this cruise is that it actually overnights in many of the Greek ports which give guests a chance to experience day and nightlife without having to rush to get back on ship. It was great to be able to explore these destinations on our own. The tours were amazing and very informative, especially Turkey which was a wonderful surprise as we were slightly nervous about going there. At no time did we ever feel any port or locals were dangerous. Of course there were lots of vendors selling their wares and for the most part they were ready to bargain and the clothing, jewelry and trinkets were truly authentic. I would not travel in August again just due to the thousands and thousands of tourists in each port every day plus the heat which was in excess of 38C every day. I would highly recommend this cruise to any of our valued customers and do recommend a few pre/post nights to unwind before the cruise. I will be telling anyone who is willing to listen how fantastic this experience was. Read Less
Sail Date August 2018
Our recent cruise aboard Celestyal Olympia was really amazing, from the first day we boarded did we feel like we where part of a family. They really go above and beyond to please you as a guest. The food was mostly Greek but amazingly ... Read More
Our recent cruise aboard Celestyal Olympia was really amazing, from the first day we boarded did we feel like we where part of a family. They really go above and beyond to please you as a guest. The food was mostly Greek but amazingly great and tasty, we also ordered the grilld lobster in the main restaurant. Cruising with Celestyal Cruises brought us to two ports each day but that was not a problem for us. You have the feeling to have a seaday and portday in one. The cost of the drinks in the bars was also great and what we got was great and lots to chose from. We stayed in Grand Suite 9001 and was spacious and newly revitalised. Our cruise in two words: great and amazing. The entertainment was Greek inspirated and was nice to see some of the local dances. We sailed with our 14 months old girl and she also enjoyed her selfs and was loved by all the staff, she even walked with one of the officers on the hand. Really great to see. Our embarkation was amazing with a greating of 4 of the senior officers at the gangway. Disembarkation was even smooth with also a farewell from five members of the crew. Hospitality is a keyword of Celestyal Cruises and you can take this in the biggest sence of that word. Read Less
Sail Date August 2016
This cruise was part of a guided tour with a large international tour company. We started in Istanbul for a few days before joining the cruise when it arrived in Istanbul from Athens. As part of a larger group our on-shore excursions ... Read More
This cruise was part of a guided tour with a large international tour company. We started in Istanbul for a few days before joining the cruise when it arrived in Istanbul from Athens. As part of a larger group our on-shore excursions were organised by our tour director and we had no problems at all. I was pleasantly surprised by the size of our outside cabin with window. It was larger than I had expected and the bathroom was a decent size too. We had plenty of storage in the way of wardrobe and cupboards. The only issue we had was the the bed was too low to store our empty suitcases underneath. We were on deck 5 which has an outside walkway that goes around the entire ship so we did have people walking past our window from early in the morning but the windows are mirrored so the room is still very private with the curtains drawn. There were two choices for eating; the buffet or the dining room. The buffet food was decent and plentiful if you ate early though it was never hot only warm. The al a carte in the restaurant was tasty though there is a limited menu choice. You could have breakfast in either the buffet or restaurant. I didn't attend any of the shows but was told that they were entertaining though not very professional. There are plenty of bar areas to enjoy; around the pool, indoors or at the rear of the ship on deck 5. As a smoker I spent most of my time at the deck 5 bar as it was one of the few places I could drink and smoke. The staff were all absolutely wonderful and very helpful with any requests we had. Our room stewards kept our room clean and neat. As the crew come from all over the world there are many new friends to be made if you enjoy learning about other countries. Watching the ship dock in the early morning was one of my regular highlights and the other was the sunsets. Read Less
Sail Date June 2016
There are pros and cons to this cruise and line Pros: People to People lecturers from Univ of Havana onboard ship were very informative Troupe of 12 entertainers were all high quality, as were were their nightly shows Cruise ... Read More
There are pros and cons to this cruise and line Pros: People to People lecturers from Univ of Havana onboard ship were very informative Troupe of 12 entertainers were all high quality, as were were their nightly shows Cruise Director Danny was great Most crew members nice and helpful Cons: cabins basic, ours an XE food mediocre...mystery fish at lunch and dinner, all meats dry and overcooked some of Greek crew members rude, Shore excursion desk rarely manned, so hard to get questions answered, especially for mobility impaired, as to what we could expect on each city tour Contracted food poisoning last dinner which hit at end of flight home, noro virus ( suspect mystery fish) but nowhere to report it as weekend and only way to report it by phone. Lost 10lbs and still weak 48 hours after...As you know, there is nothing to eat on flights. Had to be from cruise food,within 24 hours after last dinner onboard...what a send off. Read Less
Sail Date February 2016
My husband and I took this cruise January 30 - February 6, 2015 embarking in Montego Bay. Check in from Jamaica was short, simple and easy as was check out at the end of the cruise. We did not have to pay exit fees from Jamaica or Cuba ... Read More
My husband and I took this cruise January 30 - February 6, 2015 embarking in Montego Bay. Check in from Jamaica was short, simple and easy as was check out at the end of the cruise. We did not have to pay exit fees from Jamaica or Cuba (although we were prepared to) nor were we ever asked for proof of medical insurance. At all of our stops in Cuba, there were Cuban medical staff checking our temperatures to ensure we were not running a fever. Some stops had more bureaucracy than others in terms of wanting us to have our passports with us. We've done a lot of traveling and are used to quixotic rules. Danny was always clear in his announcements as to what we might or might need when leaving the ship so this was not a big issue. We took crisp Canadian cash with us for exchanging into CUC and encountered no problems at the currency desks in ports. I heard that US cash could be exchanged but at a 10% surcharge. The currency desks did have exchange rates posted for a wide variety of currencies so I assume other cash was acceptable as well. A couple in front of us wanted to use a credit card to get CUCs and were told no. Descriptions of the ship posted previously are generally accurate so I won't elaborate except to say that we had no problems with the room i.e. hot water when we wanted it, good pressure in the shower, cleaned well and regularly, etc. Yes, we were asked to put our dirty toilet paper in a trash can rather than in the toilet but on previous visits to China and the Greek Islands, we were asked to do the same. The water on the ship is safe to drink and we used it to refill our own water bottles. No gastrointestinal problems at all. We didn't notice any unpleasant taste to it and if you asked the staff in the dining areas, they would fill your bottle for you. We found the food quite good and in some cases excellent. My husband and I have taken Regent and Uniworld cruises in the past so my comparisons are to that level of dining. In talking with the Maitre d' we learned that the chef had been replaced two weeks previously (mid-January?). He also told us that both Jamaica and Cuba do not allow the ship to load food through them. Food is flown to Trinidad where is shipped to the Louis Cristal when it is in international water. I was pleasantly surprised by the jambalaya which was spicy, a veggie burger which was moist and flavorful, my steak which was tender and blue when I wanted it to be, etc. It is true that the offerings at breakfast are somewhat repetitive but we found there was enough selection that we did not have a problem finding something interesting every day. Perhaps previous comments about poor food quality resulted in a change of chef and an overall improvement. We found all the staff polite and helpful. My husband uses a cane and staff would almost always help him with his tray and especially when the ship was a little rocky. I've tried to focus on new information that may be helpful to others. We took some tours but explored other places on our own. Fellow passengers were congenial and spoke a variety of languages although there was some degree of English spoken by most. Thanks to the French Canadians on board for their patience with my French.   Read Less
Sail Date January 2015
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