1. Home
  2. Cruise Lines
  3. Celestyal Cruises
  4. Celestyal Cruises Cruise Reviews

103 Celestyal Cruises Athens (Piraeus) Cruise Reviews

It is a terrible ship, old and tired. Tiny cabins single beds at right angles to each other, even for couples . Hardly any storage, we had our clothes on the window ledge. The Food is awful and monotonous. Same breakfast every day, ... Read More
It is a terrible ship, old and tired. Tiny cabins single beds at right angles to each other, even for couples . Hardly any storage, we had our clothes on the window ledge. The Food is awful and monotonous. Same breakfast every day, congealed eggs, over cooked bacon etc. Coffee foul. Buffets breakfast and lunch only occasionally a waiter served lunch. Dinner you had to queue for and no seats for disabled, standing for over 40 minutes until we complained. and if you are disabled just forget it. No room for a wheelchair, slippery ramps. Tenders impossible to get in unless able bodied. Never again . Hardly any entertainment. Excursion desk gives wrong advice, we had to advise them in the end. We did not see one happy face onboard, everyone was unhappy and complaining, from all different nationalities. We spoke to English, Dutch, Americans, Brazilians , Argentinians and we all felt the same Read Less
Sail Date October 2019
We chose this cruise for the itinerary,We have previously cruised with Celebrity and Cunard,so a smaller ship was a first.We really enjoyed the wonderful places we visited.Santorini was fabulous,Mykonos too..Kusadasi was very intetesting ... Read More
We chose this cruise for the itinerary,We have previously cruised with Celebrity and Cunard,so a smaller ship was a first.We really enjoyed the wonderful places we visited.Santorini was fabulous,Mykonos too..Kusadasi was very intetesting also.Food on the cruise was lovely.Plenty of choice at breakfast,lunch and dinner.and staff were very pleasant and accomodating.Some people complained that restaurants weren't open all the time,but fine for usThe included shore excursions were really good and the guides very informative.Now the downside.We were in cabin 2006,don't choose it! It is so near the engine you can smell diesel as soon as you step into corridor,not pleasant.Also very noisy.We felt every move of the shipWe would cruise on Celestyal Crystal but choose a higher deck.Said it all really but must give a special mention to the great staff in the restaurant and our cabin steward,we were well looked after by Migiol in the cabin.Overall a lovely cruise. Read Less
Sail Date October 2019
We chose this cruise because of the itinerary. The dining was average, it just started to get repetitive after a while. For breakfast, it was the same options for seven days. There were hot food items (eggs, hash browns, pancakes, french ... Read More
We chose this cruise because of the itinerary. The dining was average, it just started to get repetitive after a while. For breakfast, it was the same options for seven days. There were hot food items (eggs, hash browns, pancakes, french toast, omelets), a yogurt section with many toppings, fresh fruit, bread and pastries. For lunch and dinner, the buffet was similar each day. There was a salad section, some deli meats and cheeses, usually there was a chicken, fish, and pork entree, but sometimes beef or lamb. There was often a potato, rice, or pasta option as well. There was always bread and a different soup each day and there was always dessert. Also, each day there was a special lunch station, such as tacos, pasta, or fajitas. This really helped with the variety and I wish that they did something similar with breakfast and dinner. There was usually a table available in the buffet areas and a long wait for a table during dinner in the restaurants. The earliest breakfast started was 7 am and I wish there was an option to start even earlier. At least the option of having fruit and pastries available and have the hot food come at 7 am. I did not go to many activities other than the big nightly shows at 9 pm, which were wonderful. There was a special group of dancers who came onto the ship in Crete and I really enjoyed that performance. Mykonos: The ship had a shuttle bus from where the ship docked in the "New Port" to the "Old Port." It was then an easy walk to Mykonos Town to see the windmills and Little Venice. We took an excursion to the island of Delos from a company outside of the ship because it was a better price. Milos: The tenders dropped us off in Adamas. We took a cab to Papafragas beach. It was definitely a dangerous descent to get to the water there. We walked a short ways to nearby Pachena beach and that was a much safer place to get into. We took the Milos bus back to the ship. There was shopping and dining in Adamas near where the tenders left us. Santorini: The ship's excursion took us to three locations, Megalochori, Oia, and Thira. You had the option to leave the excursion at Oia if you wanted more time there. Oia was ridiculously crowded and I think the excursion gave plenty of time because I did not want to spend lots of time in the "tourist trap." Thira was less crowded than Oia, but still crowded. The ship's excursion gave you a ticket for the cable car to return to the port and take a tender back to the boat. The second day in Santorini we took a tour with a private excursion. Crete: Like in Santorini, the ship sent everyone on the excursion at the same time, so it got very crowded at the Palace of Knossos and we had to wait in line a lot. It was unfortunate because Celestyal could have staggered the departure times a bit to help with the crowds. The tour then took you to the museum and gave a guided tour of the Minoan section. We chose to leave the guided tour then and saw the rest of the museum on our own. We walked from there to the Koules Fortress then walked to see the Morosoni Fountain and Agios Titos Church. It was about a 20 minute walk back to the ship from near the Morosoni Fountain. You can also stay on the tour and the tour bus will bring you back to the ship. Kusadasi: Ephesus was amazing, we had a really great guide! It was crowded, again the ship could have staggered all of the buses better. After Ephesus you were required to go to the carpet co-op. They also had pashminas, jewelry, and leather goods for sale. Our guide made it clear that we were not obligated to buy anything. Although I did not want to buy a carpet, I was okay with this stop because at least they gave us a meal! A lot of Celestyal buses stopped here, I would recommend that they let the shoppers stay and send the non-shoppers back to the ship on an earlier bus. We had to wait for the last person on our bus to finish shopping, which took a while. There was no set time that people had to finish shopping, I think if there was going to be a sale, they wanted to get it!! We walked around Kusadasi for a bit and it was beautiful, I really wish we had more time there! There were a lot of little beaches along the shore within walking distance from where the shore was docked and I wish we had time to go swimming. Embarkation and disembarkation from the ship were quick and went smoothly. Overall a great cruise due to the itinerary. The food would benefit from more variety, like more theme options each day for each meal. Read Less
Sail Date October 2019
My husband and I went with a group of people organized by a travel agent. The itinerary was perfect, and so were the excursions and guides. The majority of the crew was friendly, but some were not. We enjoyed the tours and the ... Read More
My husband and I went with a group of people organized by a travel agent. The itinerary was perfect, and so were the excursions and guides. The majority of the crew was friendly, but some were not. We enjoyed the tours and the destinations, but we were very disappointed with the food and the included drink selection, all 26 of us, which is our biggest complaint. Also, it forced us to eat on the Islands if you wanted to spend any additional time after the excursion because they cut off the lunch after 2 pm. I have never been on a cruise that did not offer many options for eating any time you wanted, but not on this cruise! It was our anniversary, so we chose the most expensive suite with a large balcony. The cabin was very nice and would recommend this option if you decide to go on this ship. This cruise was our first trip to Greece, and it was gorgeous. I recommend you go to the Islands as we did, but I cannot recommend this ship. Read Less
Sail Date September 2019
It started with watching the guys throwing our bags on the conveyor belt and when we received our bags the handle was broken , the bag was brand new bought for this trip now the extension handle is broken. The food was very poor especially ... Read More
It started with watching the guys throwing our bags on the conveyor belt and when we received our bags the handle was broken , the bag was brand new bought for this trip now the extension handle is broken. The food was very poor especially the 2 bbqs the food was cold and all the meat so dry and tough , the corn was terrible as well we left a whole plate full of food. The entertainment was very average they had Greek dancers at on the pool deck dancing which went for about 30 minutes each dance seems the same. The islands themselves were great we totally enjoyed them, Thank God there was something to look forward to. We even ate there to get a decent meal as we could not rely on the food of the ship.being our first cruise we were so looking forward to it as our friends have talked them up. Read Less
Sail Date September 2019
IMHO the Celestyal Cruise Lines get a bad rap by travel agents. I was told that the the experience was not "upscale" and discouraged to consider. I'm sure glad we booked a 7-day cruise in an outside cabin. I understand the ... Read More
IMHO the Celestyal Cruise Lines get a bad rap by travel agents. I was told that the the experience was not "upscale" and discouraged to consider. I'm sure glad we booked a 7-day cruise in an outside cabin. I understand the reservations of some TA's and some reviewers. The ship does not have all the bell and whistles of the newer mega liners. If you're expecting this type of cruise experience then the Celestyal Crystal isn't for you. Missing are the atriums, chandeliers, rock climbing walls, boardwalks and bright neon colors. But also missing are the long lines and the intimidation of learning a larger ship. What you do get on the Crystal is a smaller ship (900 or so passengers - depending on the fill of the cabins), a ship that has been lovingly maintained - no warn carpets or furniture, polished brass and wood and no rust! Something that I can't say for the other cruise lines we've been on. Think retro boutique hotel versus a large convention or resort hotel. Our cabin on Deck 5 with an outside large window was of adequate size for two people. The bedding was comfortable, bathroom had a glass shower door, and we had two drawers that were not used. Our roll aboard luggage easily fit under the bed. Steward service was twice a day with the customary animal shaped towels left at evening turndown. Despite having gratuities included, the staff was wonderful and accommodating. Service was top-notch. Breakfasts were buffet except for an omelette/waffle/pancake station. Lunch was a la carte, buffet or daily specials on deck; crepes, fajitas, wok etc. Overall the food was above average and sometimes bordered on the outstanding! All nicely presented, with varying menus each day. Dinner was accompanied by attentive wine stewards who continually refilled wine glasses. One memorable meal in the dining room was a North Atlantic Salmon that was flaky, firm, yet moist and served with asparagus over a bed of risotto noir, black colored with octopus ink. Vegetarian, gluten free and Greek selections were also available. Service in the bars was outstanding. The drinks were weak, the wine was not! Greek red, white or rose was served in the bars and dining room. The wine was not stellar, but palatable. Premium wines were available for purchase. Weaker drinks allowed us to indulge in one or two cocktails before dinner, ample wine with dinner and enjoy an after dinner cocktail or two during and after the shows without being hungover the next morning! There was some creative work arounds needed to satisfy arbitrary serving rules with the included drinks. For example I could not order a Rusty Nail cocktail but could order Drambuie and Scotch separately. An Americano Negroni became Gin and Campari. After the first few times the servers knew exactly what we wanted and the arbitrary rules seemed to vanish! The Entertainment consisted of a fresh production every evening. Sometimes accompanied by live music and other times canned. The theatre is set up like a night club rather than theater style adding to the ambiance. The cast was young, enthusiastic, athletic and talented. Shows ranged from singing and dancing to more cirque style acrobatics. The theater had the latest LED stage lights and sound systems. A special treat was a visit by a local troupe of dancers while in Crete with native musicians and traditionally costumed dancers. RCCL take note - no Vegas retread magicians, comedians or piano players! The included excursions were excellent, well organized with minimal lines. In the ports getting on or off the boat was either by tenders or on the dock. Santorini was a hasslewith 4 mega cruise ships plus the two Celestyal Ships. All the passengers in the narrow alleys made for a mass of humanity and long lines of over an hour waiting for the tramwayin the sun. Excursions would be a challenge for those who are mobility impaired. Most of the passenger demographics were aged 50+ with many early yet still mobile retirees. Wear comfortable shoes and be careful on the stone paths! Passengers were delightfully diverse and mostly from Europe, Australia and North America. There was a minimum of motorized wheel chairs and a refreshing lack of demanding and often obnoxious elite-status passengers, often found on the larger cruise lines. Embarkation was a breeze at 20 minutes. Passengers vacated cabins at 8:30 AM at the end of the cruise but left the ship at 10 AM. Food and drink service was available in the restaurants and bars. Taxis to an from the port were readily available. All in all the Celestyal Crystal met or exceeded our expectations and matched if not exceeded the level of service we've received from the major cruise lines. It was a wonderfully relaxing and efficient way to see the Greek Islands without having to pack and unpack and deal with the cattle herding of passengers onto the Greek ferries. We slept while being transported to the various islands. Can't get much better than that! Read Less
Sail Date September 2019
We traveled on the Crystal ship on Celestyal in September, 2019, to the Greek Islands of Mykonos, Milos, Santorini, and Crete, and to Kusadasi, Turkey. It was exactly what we were looking for – comfortable transportation to the islands. ... Read More
We traveled on the Crystal ship on Celestyal in September, 2019, to the Greek Islands of Mykonos, Milos, Santorini, and Crete, and to Kusadasi, Turkey. It was exactly what we were looking for – comfortable transportation to the islands. There were 915 passengers and 450 crew members. The ship is well-maintained, clean, and efficient. This is not a luxury cruise ship, but it is sufficient, very pleasant, and relatively inexpensive. Our room was nice and clean, and well-furnished, with an ample picture window. The room was cleaned or refreshed at least twice a day. Room staff was very friendly and helpful. The food selection for breakfast and lunch on the buffet was attractive, fresh, and tasty. There was plenty of seating available, indoors or outdoors, to enjoy your meal. Staff cleaned up dishes and tables very quickly. Dinner in the restaurants was lovely. Five-course meal selections were offered each night. The food presentation was excellent, and the food quality was very good. The wait staff was attentive and service was excellent. Entertainment in the main theater was similar each night, but thoroughly enjoyable. There was pre-dinner entertainment nightly in the lounge area, a pianist and violinist, and the music was delightful. I highly recommend cruising with Celestyal. Read Less
Sail Date September 2019
I was on the Aegean Sea cruise for 6 nights, boarding on August 26 in Athenas and disembarking in Kusadassi on September 1, 2019. My experience was excellent, a beautiful trip, an excellent itinerary, which includes two nights in ... Read More
I was on the Aegean Sea cruise for 6 nights, boarding on August 26 in Athenas and disembarking in Kusadassi on September 1, 2019. My experience was excellent, a beautiful trip, an excellent itinerary, which includes two nights in Santorini. The boat staff is excellent, the attention in the restaurant is incredible, especially by the waiters Abel, Arturito and Mario. The rest of the staff in the disco, theater, etc., the service was friendly & excellent too. The entertainment group is great (they are Cuban), which make you feel every night as if you were in a show in Las Vegas. The cleanliness of the room was very good, thanks to Ernesto and his work partner. Very good the boat that is small and somewhat old. However, they must renew the rooms a bit. And the only thing that is not good, is that breakfast is until 10:30 am and then lunch begins at 12:30 pm. If you wake up late and cannot go to lunch at breakfast time, you have no more food until 12:30 pm, The director of the cruise should consider having a buffet for those two hours. Otherwise I recommend this cruise. Read Less
Sail Date August 2019
Very good experience in a cruise. It was recommend by travel agent. Ship is small but very comfortable. Embarkation and disembarkation was fast and smooth. We were a group of six people, the cabins are small but enough to sleep ... Read More
Very good experience in a cruise. It was recommend by travel agent. Ship is small but very comfortable. Embarkation and disembarkation was fast and smooth. We were a group of six people, the cabins are small but enough to sleep comfortably. Cabins environment was very good, air condition temperature was good. The breakfast and lunch buffet were varied and tasty, the buffet and food area is clean and the crew, helpful, friendly and lovely. The dinner was amazing, very good food, varied and tasty. The waiter was friendly and polite. Entertainment was excellent, every and each night there’s a new show, singers, dancers and some circus like shows. There are music to listen or dance in several public rooms of the ship. Enrichment activities were enjoyable. We didn’t use the fitness and beauty service. Excellent customer service. Shore excursion was very good, the guides are knowledgeable, polite and friendly I recommend the Celestyal Crystal for families, friends and couples. Read Less
Sail Date August 2019
We chose this particular cruise to work with a trip to the UK that we were taking before the August 12th departure date. Celestial was the only one that worked. The Greek island stops were amazing. Santorini, Mykonos and Kusadaski were ... Read More
We chose this particular cruise to work with a trip to the UK that we were taking before the August 12th departure date. Celestial was the only one that worked. The Greek island stops were amazing. Santorini, Mykonos and Kusadaski were absolutely gorgeous. There are several stops that were two days and that was too long. You’ll be shopped out after one day. That said I would not repeat this cruise. The negatives were of the ship. Smaller ship with small areas to gather. The ship staff was very courteous and extremely friendly. The only pool is super tiny and this pool area also serves as one of the places to eat. The food on board was marginal at best. The quality of the two buffets and the two al a cart restaurants were bad. Selections and quality were not good. For the price of the cruise the food was not to what we expected or experienced on other cruise lines. The price includes drinks but the list is limited on what is free. The cocktails were poorly mixed and even buying top shelf did not help with the case of a margarita. The last thing I’ll mention is that we’re from the U.S. and the majority of passengers were from counties like Iran and Turkey so we did get several cold shoulder treatments from these passengers. Just one persons opinion. Hope this helps. Read Less
Sail Date August 2019
Since we live in Athens, and our last cruises were abreoad, we though it would be a great idea to combinbe cruising from our home port (no need for flights and hotels) and our summer vacations which we traditionally have in Greece. ... Read More
Since we live in Athens, and our last cruises were abreoad, we though it would be a great idea to combinbe cruising from our home port (no need for flights and hotels) and our summer vacations which we traditionally have in Greece. Emkarkation was quick taking into account the old cruise terminal of Piraeus port (about 40 minutes from baggage drop off until on board) and we were amazed that the cabins were ready and the luggage showed up 15 minutes later. So no walking around dragging carry ons. Crystal is an aged but very well aged and maintained cruise ship. it's better to thing of it as a mega-yacht rather than a small cruise ship. The itinerary is destination oriented meaning you get 24 hrs in Mykonos 10 hours in Milos, 48 hrs in Santorini, 12 in Heraclion Crete, and half a day in Kusadasi Turkey. The swimming pool is small, but it was not used most of the time so we actually had more personal space in the small pool rather than on the large pools in other cruise ships. So it was our ritual after coming back on board to have a quick shower and have a couple of drinks while dipping in the pool. Great! There was also a hot tub in the aft bar at deck 5 which we used once. All drinks are included (excluding premium spirits and wines, which are available at a nominal surcharge), and the included driks include wine by the glass (which is bottled wine of a respected Greek winery), draft greek beer (Mythos) and the most popular "middle shelf" spitits like Beefeater Gin, Stoli vodka, Cutty Sark scotch etc. The details on the brands included are availabel on Celestyal's website. Onviously they had some more generic/obscure brands available, so it is a good idea never to order a "gin & tonic" but rather a "Befeater & Tonic". This applies to any bar on land of course... The food in the buffet was nice, nothing spectacular, but the cooking stations i.e. custom omelletes for breakfast, and various other events during the cruise like a barbeque on deck, or wok cooking were great. What really surprised us was the quality and presentation of the food offered in the MDR's. There are 2 MDR's, with no set dining times or tables. You just show up and are seated according to preferred language, or can be seated alone depending on availability. One small area for improvement is that the dishes on offer might be too internnational and could use more greek cuisine (even though we enjoyed the curry offered one night, it doesn't really match with haveing a view of Santorini out of the window). However this is a matter of preference, and being Greek I did expect the Greek cuisine offerings to go a bit further than greek galad, tzatziki and moussaka...It's like goin to italy and being offered only pizza and pasta... Anyhow the food was great, and not one time did we leave the MDR disappointed. The service was absolutely fantastic, from all aspects. Entertainment was hit and miss (but this was expected since there were over 35 nationalities on board) so it was the usual variete shows with singing, dancing and some acrobatics. They were ueually about 50 minutes long, we did not attend all nights. Again however why spend your evening watching a show when you can relax with unlimited drinks on deck, enjoying the moonlight over the summer Aegean Sea? So in summary, do not book if you expect Oasis Class onboard experience and facilities, you will be disappointed, it is not a resort at sea. It is a small ship, with all the basic amenities and services of larger ships, but the whole point is the destination intensice itinerary with a lot of port time. So the ship is the place to eat, drink, relax and enjoy the view preparing for the next destination. The cruise fare includes 3 shore excursions, in Santorini, Heraclion Crete and Kusadasi. In Santorini it is the trip to Oia, the most famous village in Santorini, the one with the sunset. However it is in the morning so if you want to see the sunset, you have to take the 45 minute bus or taxi from Fira to Oia. Personally I don't hink it's worth it due to the amount of people. Better to watch from one of the villages that are closer like Imerovgli, or Fira (on top of the cliff from where the tenders drop you off, and you have to take the cable car - 6eur each way to go up/down Fira) which are less crowded. We watched both sunsets from the ship, and there were many places onboard where especially on the top decks where you were alone. In Heraclion it is the guided visit to anciant Knossos, and the Heraclion Archaeological museum (tickets are included). then you can either get back on the bus and back on the ship around 14:00 or stay as long as you like and take a 5 min / 5 Eur taxi back to the ship from the centre of Heraclion. In Kusadasi the excursion to ancient Ephesus is included. We opted to stay in Kusadasi and shop in the bazaar area (3 min walk from the ship), which is an experiance of it's own especially if you like haggling, and streed food. Always aim for a price 30% from the original one quoted. Note that the duty free in Turkey at the port has great prices on liquor and tobacco! In Mykonos and Milos we just renter a car (had arranged in advance) and went to various beaches, in Mukonos we also went out after dinner. Driving in Milos is just fine, and the ship tenders drop you off at the new port so it's a few minutes walk until the car rental offices (local ones, but with online booking available). We drove all around the island haveing spent 45Eur on car rental and 10Eur on fuel. Again, book in advance, don't expect to get of the ship and find available cars for rent especially during July and August. I do not reccomend driving in Mykonos, especially in July and August. Anyway most of the beaches have been unfortunately converted into high end and high cost "Beach Clubs" (focused on catering to very very wealthy people and their entourage of beautiful young ladies) so most times the beach cannot be even accessed. Not to mention the cost of (starting from 80 eur per set of sunbeds). The only free beach that is still accessible by bus is Kalafati beach. So my reccomendation for Mykonos is etiher: 1. Get the local bus or ship shore excursion to Kalafati beach 2. Get an excusrion to Delos island with very interesting ancient ruins 3. If you like partying (on the cheap), spend the morning walking in the old town of Mykonos. Buy a bottle of liquor (or more smaller ones) from a small super market, throw it in the bag or even better transfer it to half lt plastic water bottles. Then arouns 13:00 take the bus either to Tropicala Club or Super Paradise (about 20 mins). No entrance fee, beers at 6 eur, drinks at 8 eur. Get a nice spot at the bar, get a cold drink and swim in the sea. The afternoon parties start at 16:00 and go on until midnight more or less. No chance of getting a nice spot at the bar aftyer 16:00. As the pary goes on take advantage of your secret stash of booze!!!! Do not go out for lunch/dinner in Mykonos, and if you do ALWAYS check the menu and prices before. It is so expensive that it could ruin your holidays. If you must eat something at shore, and have not eaten enough already onboard have a (mediocre but acceptable) souvlaki at 4-5 eur. If you must eat out do it in Milos, it is much cheaper and better quality (after researching of course). Dinner is Santorini duing the sunset is a bucket list item (especially for someone that has flown all the way to Greece), but do your research and reservations in advance. It is expensive, but manageable (30-40 Eur per person compared to hundredes per person in Mykonos). We always ate at the ship... So back to Mykonos. Get back on the ship for dinner around 21:00, go out and stroll around int he old town. No need to actually go into a bar if you don't want to, its all about walking around the old streets, see and be seen. there are a lot of small shops that have cold beers, wine etc to cater to your every need. No need to rush to get back on the ship, since the ship arrvives at Milos at 13:00 on ther next day, so no getting up early. Obviously if you have th $$$ to spare the sky is the limit on high end clubbing in Mykonos! There are free shuttle buses from the Mykonos new port to the old town every 30 minutes until 00:00 and then every 1hr until 06:00 am. Ship leave at 07:00. We used the laundry service onboard, cheaper than on mainstream cruise lines. Note to Greek cruisers that might have an Aegean Airlines Miles card: you can redeem miles towards the cruise fare! We would definately go again, and next time probably try one of their 3-4 night cruises with the other -much larger- ship Olympia. The specific 7 night cruise is the most cost effective and comfortable way to get a good basic taste of these islands, decide which one you like before comitting on a dedicated vacation on one of them. Read Less
Sail Date August 2019
We selected the Idyllic Aegean 7 night cruise in early August 2019 aboard the Celestyal Crystal in an XB exterior stateroom. This was my second cruise (first was a western Caribbean cruise with Norwegian) and the dates and itinerary worked ... Read More
We selected the Idyllic Aegean 7 night cruise in early August 2019 aboard the Celestyal Crystal in an XB exterior stateroom. This was my second cruise (first was a western Caribbean cruise with Norwegian) and the dates and itinerary worked very well for our honeymoon plan. Unfortunately, that was one of the few enjoyable things about the cruise. First, the positives: -(Mostly) Great itinerary with overnight stops in Mykonos and Santorini -Our cleaning crew (Ernesto and Ayu) were very friendly and did a great job -Bartending staff were polite and fun The negatives: -Had to email customer support to even get my e-ticket for the cruise—I’ve received literally no email correspondence from them at any point (And yes, they had the correct email on file) -the boarding terminal had no signs or instructions for where/how to board. The ship was also very similar. We had to ask several times where to go/how to find things because of a lack of signs. This was especially true any time we tried to exit the boat at ports. -This cruise ship is old. The room/ship furnishings, restaurant, flooring etc could use a significant update -the rooms are TINY. The XB stateroom is a middle of the road option in terms of cost and we literally did not have enough room to put two normal sized pieces of luggage open on the floor. There was also no under the bed storage and very limited closet space which meant there was no where to store our empty suitcases. We ended up stacking them upright on top of each other so we could walk around the bed. As a 6’1” guy I banged my elbows against the shower repeatedly every morning. -Restaurant hours have significant restrictions (2-3 hours) for each meal and stop serving dinner at 2200. Some days, they didn’t even start serving lunch until 13:30 -Two a la carte restaurants with exactly the same menu as each other and very little variation in the buffet options -a la carte restaurant required pants for men at dinner and no flip flops but dress code was inconsistently enforced -the whole ship is on a relatively rigid “early bed, early rise” schedule. Good luck sleeping in during the 30+ minutes of morning announcements at 8am or before every morning. -a couple of the stops were not technically at a port and required lifeboat transport to the shore, sometimes taking 20-30 minutes or more. One stop required you to get in line prior to 8am to get a ticket and then wait for that number to be called, resulting in 2-3 hours of constant morning announcements on the intercom. -for a ship of 1200 passengers, the pool had a max capacity of 10 people and no poolside lounge chairs. I guess it didn’t matter anyway since the boat sailed so fast some nights that water was sloshing from the pool, all over the deck while people were trying to eat dinner. -drinks in the all inclusive package were incredibly watered down and served warm with 1-2 ice cubes. The drinks that were actually good were available to buy and with a much, much more extensive selection but it kind of takes away from the point of “all inclusive” -the last leg from Kusadasi to Athens was quite long which required the ship to travel at a VERY fast pace and rock severely the whole night. My wife and I had never been motion sick on a cruise before but were quite queasy and unable to sleep the last night due to the rocking and ridiculously loud squeaking of the entire boat because it’s too old to even withstand that kind of motion. -Our “honeymoon” courtesy was a printed sheet of paper on our bed the second night of the trip. They have many options to pay for champagne, extra dessert but basically no complimentary honeymoon extras on this “all-inclusive” trip Overall you should really only consider the cruise as a very cramped place to sleep with tons of rules and restrictions and have sub par food while going place to place on a good itinerary. For almost $2000 a person, we expected more. Read Less
Sail Date August 2019
We chose this cruise because I had never visited the Greek islands. We only had 3-4 days to spare, so I chose the Iconic Aegean cruise. I've seen some negative reviews of Celestyal Olympia, but we had a great time. The food was ... Read More
We chose this cruise because I had never visited the Greek islands. We only had 3-4 days to spare, so I chose the Iconic Aegean cruise. I've seen some negative reviews of Celestyal Olympia, but we had a great time. The food was good, the service was excellent, and the staff were pleasant, attentive and efficient. We chose a suite and we had ample space. The bed was comfortable and the AC functioned perfectly. We experienced some difficulty with the toilet and the maintenance crew came immediately, worked hard and remained until they had fixed the problem, which turned out to be a stuck air valve. The after dinner shows were a bit cheesy and Celestyal could do a little better in terms of the calibre of their artistes, but the days were so packed with activities that it didn't matter. All in all it was a wonderful cruise. Everything worked on the boat and it was clean, modern and well outfitted. There was no musty odour or unpleasant smell. Boarding and disembarkation was smooth and our luggage came off and on the boat with no problems. Read Less
Sail Date July 2019
In our decision to cruise on the Crystal, we focused on the opportunities to learn as we travel. This cruise ship and its destinations and excursions fit our plan perfectly! The fine dining, drinks, interesting fellow passengers and ... Read More
In our decision to cruise on the Crystal, we focused on the opportunities to learn as we travel. This cruise ship and its destinations and excursions fit our plan perfectly! The fine dining, drinks, interesting fellow passengers and friendly crew were added benefits we loved (but had not prioritized What a pleasant surprise!) Another priority for us was to have a fairly small ship. The amenities were many -- but not at all overdone or overcrowded. The schedule provided all the aspects of a cruise you'd expect, though: three dining locations; on board entertainment; etc. Each and every member of the crew was seemingly devoted to our enjoyable journey. What a great group! Particular highlights were excursions to Delos (from the Mykonos port), Milos (What a gem--The excursion to swim under volcanic tunnels was amazing!), Knossos in Crete, and Ephesus. Can you imagine walking the same paved path as Mark Antony, Cleopatra, and the Apostles Paul and John?? Of course, Mykonos and Santorini were gorgeous! Our family extends our deepest appreciation to the crew and management of the Crystal. We made so many family memories--and would love to do this all over again. Read Less
Sail Date July 2019
Selected this cruise for the ports around Greece and Turkey because line offered two overnights, one in Mykonos (magical) and Santorini (overrated, way too many steep stairs). The staff was friendly but also up-selling at every ... Read More
Selected this cruise for the ports around Greece and Turkey because line offered two overnights, one in Mykonos (magical) and Santorini (overrated, way too many steep stairs). The staff was friendly but also up-selling at every occasion, and reminding you "that's extra - not included", hence calling it the "SS Nickel & Dime." Embarkation was a disaster - the computers went down and we were kept waiting in line outside for an hour in 37 C heat . 45 minutes in the staff passed around paper cups with some sticky sweet green beverage - we passed. No apology offered, and no explanation. Only found out real reason because we overheard staff talking about computer access issues. My traveling companion was never able to get his credit card registered - some issue with computer. WiFI - not included! That's extra. And it's not cheap at 16 Euros for 3 hours. Other lines we have traveling on include WiFi as standard issue with fare. We kept phones in airplane mode and found wifi in port every day to keep up with email and calls. The included drinks package was a real disappointment because like other lines where you could use the average base cost of a glass of wine to pay extra to get something potable, we were reduced to drinking plonk and no-name budget beer and cordials. The drinks included in the package were sticky sugar laden things - the good cocktails were all at extra price. If guzzling pink zinfandel and Long Island Iced Teas is your idea of a great time to get drunk, you'll love this ship. If you have more sophisticated tastes, prepare for a week of sparking water and disappointment. It was farcical since the cheap stuff was all included that you had to present cruise card each time. It was for "Inventory control" purposes we were told. Staffing is "Soviet Full Employment" - one person takes your order with the card, then it goes to the bar, then a third person brings you the drink. Beware the Happy Hours where you can purchase for extra money potable cocktails and wine. Bars are understaffed and it took 20 minutes to get an Aperol Spritz one afternoon. Interestingly, the same drink is priced differently at different bars, even at happy hour. My account was also padded with some extra items I never ordered that I challenged the last night and had them removed. Specialty Coffees - come out of a machine using powdered milk, unless you go to one of the bars - by the pool and the rear deck on 5 have real espresso machines. Smoking Policy - unacceptable. Smokers have use of the best areas on the ship - all the decks and the rear deck bars. Even though the smokers are supposed to be on one side of the deck, they smoked anywhere they wanted to. Vapers thought they were excluded which made for smelly hallways and public areas. Smoking policy was not enforced. If being around smokers bothers you, this is another reason to skip this line. Ship photos - photographers are everywhere making the Selfie generation happy. One night they offered a photo stand where you put on ancient Greek costumes and pose that was good fun. Wait until the last night to buy photos when the package offers get better. Onboard Shopping: boutique (watches, jewelry, basic fashions, cosmetics, cigarettes, liquor and a few sundries) was open only when in international waters so shopping opportunities were intermittent. If you see something you want in handbags, scarves, rings or or gold chains by the inch, best to buy it the first time you see it as stock gets wiped out. They do have a sale the last night and I picked up two dressy blouses at 50% off that was a good value. Meals were monotonous and just average. Breakfast is a buffet even in dining rooms. Same items every day got boring in a hurry. Stick with Greek and Turkish food for best chance of having something that isn't frozen. Sad that all the fish/seafood was frozen, when you are surrounded by the Aegean Sea. In order to get a fresh fish you need to pay 25 to 35 Euros extra to sit at a special table for a Greek Taverna style meal. Not worth it, especially considering we ate well in Athens for 20 Euros a person average, including nice house wine/quarter litre. No room service included - not even for rolls and coffee in the morning - that's extra! Pizza and Ice Cream are available - but that's extra! Ship is a converted ferry boat. Conversion efforts were basic - lacking in decor, lots of rust around the edges and worn carpets, warped railings. It felt like a budget Las Vegas hotel. Smells of bilge and sewage were often wafting through the hallways. We kept the balcony door open a lot of the time to counter the unpleasant aromas. Beds were ok but topped with thick duvet that are not needed in 35 C heat. Mattresses are hard - not the pillow top type you find on Princess, Celebrity etc. Since it was so hot I slept on top of the duvet and asked for an extra sheet. We had a Junior Suite that was OK for ship cabin - slightly smaller than what we are used to on Celebrity, Princess, Holland America. No bedside tables available so we used upturned suitcases for bedside tables instead, wedged in between beds. The hangers are the annoying kind that you need to slide into a ring that is permanently attached to the rod. I brought two plastic hangers and clips to use to dry hand-wash items-very handy! Were told by other passengers that we were lucky to get bar soap and also individual bottles of shampoo and lotion. In standard cabins you access these via a dispenser on the wall. Hair dryer was adequate if you have short or thin hair. It is tethered to the desk area and cord is not very long so tiring to dry long hair - took 2X longer than usual to get the job done. Overall the staff were friendly, and our cabin staff were flawless. However there were some floaters among the group. At Santorini tender station the staff sat in the folding chairs eating ice cream while the passengers, some elderly with canes had to stand. There is no such thing as queuing in Greece - the tender boat approached in a different area, so passengers that dutifully waited in line were pushed aside and made to wait for another tender to arrive. It's every man for himself at port side tender stops! Three shore excursions were included: Mykonos tour, Crete/Knossos Palace and Kusadash/Ephesus and Turkish carpet weaving shopping stop. Tours were good, guides spoke good English and didn't have their hands out soliciting tips. Those who wanted to offer tips did so discretely. Ephesus was the most amazing Roman ruins - best preserved (not restored) I have seen in any country. Turkish carpet weaving stop was interesting until we became trapped by salesmen. Managed to evade them and get back to the bus. Turkey is a lot like Mexico - people chase and hound you to buy souvenirs and enter their shops. The Greeks are much more relaxed, they say hello and leave you to it so it's nicer shopping for souvenirs in Greece. Other shore excursions like beach trips and sporting activities were available - but that was extra! Bottom line - if you want to stop at Mykonos, Santorini, Crete, Milos (boring, stay on ship unless you need to buy groceries or medicine), Kusadasi/Ephesus, this line has it covered. If you have basic tastes when it comes to food and beverage it will do. Otherwise skip this ship and this line. Read Less
Sail Date July 2019
We chose this cruise because we wanted to see the Greek Isles in a convenient, economical fashion. We were searching for a cruise that focused on seeing the Greek islands and found that most of the major cruise lines that visit the Greek ... Read More
We chose this cruise because we wanted to see the Greek Isles in a convenient, economical fashion. We were searching for a cruise that focused on seeing the Greek islands and found that most of the major cruise lines that visit the Greek Isles sail to/from Italy and Athens with various stops along the way in Sicily, Naples, etc. This seemed to be the most economical cruise that sailed in/out of Athens and only visited the islands. The biggest benefit of this cruise/itinerary is the long time the ship docks in Mykonos and Santorini, and we took advantage of this. So many of the cruises we looked at only had half a day+ on the islands and that doesn't give you much time to do more than get off/on the ship and walk around a bit. We toured Mykonos by taking the ship's bus to the old town early, walked around and shopped a little, took some pictures at the windmills, and then caught a bus for like 5 Euro round-trip to Paradise beach where we stayed for 4-5 hours eating/drinking/swimming and had a great time. It was a nice, relaxing day. We also planned our own excursion on Milos (speedboat tour around the island with swimming/snorkeling). We left the ship and spent the night on Santorini to be able to do a 5-hour sunset catamaran cruise that Thurs night so we didn't do the ship excursion. You can get a room a few blocks back from the caldera rim for under 100 Euro in June. The next day, some of us did the hike from Fira to Oia while the rest of the party rented a van and met us in Oia where we did more walking, shopping, and eating. Finally, we drove to the Venetsanos Winery for a wine tasting/food pairing before heading back to the ship for dinner. Santorini is amazing. We did the ship excursions in Eraklion/Crete and Kusadasi/Ephesus and they were fine. Ephesus is an amazing site and a must-see! However, by the time we got there it was crowded and then the whole rug factory tour/sales pitch at the end was a bit over-the-top. I didn't hear anything about any of the other ship-based excursions, but I'm not a big fan of riding around on a bus on someone else's schedule and priorities when it's easy to plan day-trips/activities in port independently. The staff was great, our room stewards took care of us, and embarking/disembarking was pretty seamless although the disembarking took a while. For whatever reason we never heard the "all clear to get off the ship" notification before we saw people on the dock leaving the ship. The ship is perhaps slightly dated and smaller than most, the pool is small, I think there's just 1 hot tub, and the buffets don't have a lot of variety day-to-day. The restaurants had a different menu each day and were fine. I would highly recommend this cruise for the purposes of seeing the Greek islands, but know in advance this is not a luxury cruise and you won't be disappointed. Read Less
Sail Date June 2019
We wanted a short cruise at the end of our two week vacation in Greece. This one fit the bill perfectly. First, I am NOT a cruiser. However, as the fates would have it, I ended up on three cruises this year. The first two were on major ... Read More
We wanted a short cruise at the end of our two week vacation in Greece. This one fit the bill perfectly. First, I am NOT a cruiser. However, as the fates would have it, I ended up on three cruises this year. The first two were on major cruise lines, the third on Celestyal. The Celestyal cruise gets my prize for least annoying cruise. First, the ship is run like a finely tuned machine, and when you have so much to do in a short period of time, it is a good thing that it is. The staff were incredibly accommodating and friendly, unlike my first two cruises. These people seem to really like their jobs! The ship itself was beautiful in an awesome retro kind of way. It was meticulously maintained and the lounges were beautiful. They seemed to have restored the perfect retro vibe. Meal service was a well executed military operation as were the frequent disembarkations. It is not a small task to get all these people on and off that ship, usually twice per day. The food was a-ok, not a foodie paradise, but serviceable with nice variety and two enjoyable bbq's on the pool deck. The number of ports visited was truly remarkable, but it really was nothing more than getting a taste of the islands. Now we know where we want to spend more time. We had one whole day in Rhodes, which was blissful because we finally got to enjoy some beach time -- something we did not get in the other ports. The two included excursions were excellent. In other ports we simply rented a car for a couple of hours and got a feel for the islands. Another wonderful aspect of this cruise is that there is not a constant push to spend, spend, spend. The included drinks were great. We only ordered a few extras on the trip -- a much needed brow wax, a couple of smoothies for the kid, and a couple of knick-knacks. Our tab at the end of the cruise was around $39. On our other cruises we were greeted every morning with a stack of coupons and advertisements for art work, jewelry sales, photo packages, and on and on and on. There was none of that here. Everyone on the ship was genuinely concerned with our comfort and ease. We paid for the cruise and that was that. If you can manage the frenetic pace of frequent disembarkations and we want to see many places, this is a great option. Read Less
Sail Date June 2019
My friends and I chose the 7-Day Aegean Cruise based on the itinerary: Mykonos (full day and night into the wee hours) Milos, Santorini (2 full days, and an overnight in between), Heraklion, and Kusadasi. The itinerary was in fact ... Read More
My friends and I chose the 7-Day Aegean Cruise based on the itinerary: Mykonos (full day and night into the wee hours) Milos, Santorini (2 full days, and an overnight in between), Heraklion, and Kusadasi. The itinerary was in fact excellent. We loved having the luxury of time on Mykonos and Santorini. Of course we would have liked to have even more time, but that's for another trip. Embarkation was very smooth and pretty fast. Access to the ship started at about 2:00 pm. We arrived at the Piraeus port around 3:30 and we were on board by shortly after 4:00 pm. Our cabins were not ready, which was understandable, but there were lounges to wait in. The included excursions were: Santorini (visit to Oia), Heraklion (visit to Knossos Palace and the Archaeological Museum, and Kusadasi (Ephesus).The first two were excellent. I skipped the visit to Ephesus because I'd been there before; my several travel friends who went on that excursion said the ancient site visit was excellent. That was followed, with the same guide, by an over-long visit to a rug factory which was so intensely pressured to make sales (thousands of dollars per rug) that these seasoned travelers felt intimidated and quite uneasy. It sounds easy to have walked away and boarded the bus, but they assured me that the bus wasn't going to leave until some sales had been fulfilled. We added on a ship's excursion to Delos (from the Mykonos port). Perhaps because it was the first excursion on the first day, but it was chaos at the beginning (bus assignments, ticket distributions, etc.) The guide my group was with, Yolanda, spoke incomprehensible English, and after a while we gave up trying. I suggest hiring a guide privately. The excursion we added on for Milos, Nostalgic Milos and the Beaches, was fabulous! We boarded an excursion boat, had an excellent guide, Natassia, who pointed out features of Milos that we could see from the boat, and we had a few opportunities to jump or climb from the boat to swim in the Aegean. Unforgettable! As expected, the ship is in need of an update. Nothing was dirty or shabby, just looking dated and tired. Our standard outside cabins (Deck 4) were fine. Not large, but we didn't expect that. The bathrooms were tiny, but not so very different from other cruises I have been on in standard accommodations. The wait staff tried their best, but they need more training--food orders were mixed up, requests were forgotten. They were very polite and friendly, but, with a couple of exceptions, they need more training and experience. Not sure if it was partly a language issue. They meant well. The shows were pretty bad, I thought, though with enough alcohol (a drinks package was included in our price), it was possible to smile and have a good time. The pool, located on the same deck as the food buffet, was tiny. See photo. We felt that the food was the weakest part of the experience. At best it was mediocre, especially the meat. A couple of times what was supposed to be steak was a sort of grey mystery meat and we sent it back. Breakfast options were repetitive but okay, and lunch options always included salads and vegetables if we didn't like the looks of the hot dishes. Coffee was labeled as Douwe Egbert, a European brand, but we thought it pretty bad. One of the advantages of having a few long days and late nights in port, was being able to have lunch and/or dinner off the ship. Disembarkation took longer than anyone wanted it to. We arrived back at Piraeus by 9:00 am, and my group did't get off the ship until slightly after 10:30 am. It was annoying, but I don't blame the cruise line for that--they are subject to the whims and rules of Customs and the Port Authority. Would I take this cruise again? Possibly. But I'd look into similar itineraries with higher prices, to at least ponder a more upscale experience. Read Less
Sail Date June 2019
A very mixed bag If you are interested in a review that unlike many posted by travel professionals please read on - I do read reviews and was disappointed that my experience on Celestyal did not live up to the rave reviews for Celestyal ... Read More
A very mixed bag If you are interested in a review that unlike many posted by travel professionals please read on - I do read reviews and was disappointed that my experience on Celestyal did not live up to the rave reviews for Celestyal Crystal . First the good - The staff mostly all willing to greet passengers with a smile and kind words. The room - we had an XC category room on level 4 - the room was quit spacious- the bed comfortable and while a bit dated always clean. The itinerary- one of the primary reasons we choose Celestyal was excellent. The Cuban entertainment team- one of the very best we have ever had on any ship we have been on - which is saying something as several of our previous cruises have been on lines like Disney and celebrity - vocally honestly very good . The Cruise director- Danny One word - Awesome! When have you seen a cruise director join the show to sing and dance? Shore excursions- For the amount of folks they had to take in the included excursions- they did a good job. The guides on the excursions were some of the best we have experienced Now to the klunky and quirky and not so good The bar service - unlimited drinks - do not imagine yourself in Cancun by any stretch of the imagination- they employ a method that requires staff to wait your drink- they say ‘so we can keep track of what we use’ - my guess is that the bar staff tips are tied to the amount of drinks they serve. Here is what that means - service is very unpredictable waiting 10 minutes for an espresso - not unusual. But if you learn the waiters who would not just take 8 orders it could be very prompt. Or as happened to me after waiting 15 minutes for a sparkling water they gave me someone else’s card - and I had to go back to get retrieve my card as I could never get back into my room :) Always double check that you got your card back :) The food - Unpredictable- sometimes quit good on other days just not good. I am a food snob but when the rice and chicken on American is not over cooked that’s saying something and the rice and chicken were better on my flight - good for American not sure how to explain mushy rice and dry chicken for most the week. Now we did have some really good dish’s but it was hard to know. It was midway through the week before we had what we would describe as a really good desert - kind of a first for us on any cruise. The staff - While some were great we had some who simple did not have language or competence for the task they were attempting to fill. At reception we had one amazing staff person who went out of their way to help and another who seemed to think his job was to smile and explain away the issues we were raising- in fact I’m pretty sure he straight up lied telling us the ship (1200 capacity) was at 100 percent and later to discover it was at 701? On another occasion when trying to share about a really bad tender experience waiting for over an hour - he told us the tender was every half hour. Again either a language or competence. The smell of diesel- Was present in the dining room almost every evening and in our room daily - I struggled with nasal congestion until I got off the ship Disembarkation- In over a dozen cruises on multiple lines all over the world I was quit surprised by how klunky and long it took - actually I’ve never taken this long to disembark To repeat? I am pretty unsure if I would repeat with Celestyal now that other major lines are picking similar itineraries. Also we are pretty sure we won’t be repeating Greece - it overall did not fully live up to the hype. Read Less
Sail Date May 2019
We chose this cruise because it stayed overnight in Mykonos & Santorini. It was certainly a relaxing cruise. Our embarkation went smoothly & we disembarked quite quickly without any hassle. We had an outside cabin with a picture ... Read More
We chose this cruise because it stayed overnight in Mykonos & Santorini. It was certainly a relaxing cruise. Our embarkation went smoothly & we disembarked quite quickly without any hassle. We had an outside cabin with a picture window. We were on level 5 at the end of the corridor. It was quiet enough but we could hear a buzz from either the generator or air con during the night. This didn't bother my husband but I am a light sleeper & had to wear ear plugs to block out the noise.The cabin was small but we had enough room to move about. We both found the bed too hard & missed not having a small fridge to keep our water cold. The shower was fine & we always had plenty of clean towels. We enjoyed dinning in the main restaurants. The food was of a good standard & there was plenty of choice if you were gluten free like me. I didn't find a great deal of choice at breakfast time. The cereals were of poor quality & thought the scrambled eggs were horrible. It was daunting having to ask for gluten free bread & dairy free milk ( soya only) at breakfast time, especially as the waiters were always busy. I am not a lover of cooked breakfasts but my husband thought he had had a better breakfast elsewhere. The buffet at lunch time in the evening was good, although the choice was similar each day. The gluten free bread was ok when warm but I pre ordered sandwiches one day & the bread was so bad I had to throw them away. I found the day time activities a bit run of the mill but as we were at a port each day it didn't bother us. The evening entertainment was a bit amatureish but the staff were so enthusiastic that it made the shows entertaining. My favourite was the Greek night & the Abba tribute. The entertainment staff put a lot of work into each show as there were no other acts on board. The entertainment manager was very friendly & had a good manner with the guests onboard. The service we received on board was good & we found most of the staff very friendly & helpful. Our favourite port of call was Santorini & we enjoyed the free included trip to Oia. it was lovely to have the overnight stay to spend two days on this lovely island. The other two free included trips were fine. The organisation of the trips was very good & there was no problem when having to get to port by a tender. The ship was smaller than others we have sailed on & therefore maybe not as much choice as on a larger ship. I liked the fact that it was smaller & there seemed to be less hussle & bustle. It was an older ship but still very clean & comfortable. However, I felt one of their failings was that they didn't always push the guests to use the hand sanitizers when returning to the ship, going into the theatre or even going into the buffet at lunch time or tea time. This didn't seem to be a priority like on larger ships. Overall, we enjoyed this cruise. There were a few minor short comings but this didn't spoil the our trip & we would use this cruise line again. Read Less
Sail Date May 2019
Looking for tremendously attentive hospitality and service levels? Celestyal Olympia gets 6 Stars out of 5! The service, the kindness, the attitudes of the staff were A-1 throughout the cruise. This was a condensed time frame to see 6 ... Read More
Looking for tremendously attentive hospitality and service levels? Celestyal Olympia gets 6 Stars out of 5! The service, the kindness, the attitudes of the staff were A-1 throughout the cruise. This was a condensed time frame to see 6 islands, with 2 in some days. That was both good and bad as it was a great introduction to many of the Cyclades, but not as much time as one might have wanted in each. A 7 day cruise would take care of that, but we chose the shorter and figured we would return to the shorter locations like Mykonos. The cabins were older and smaller but as a single, the window cabin worked great for me. Space worked fine but with 2 persons, probably would not. Bought the upgrade XB Deck 6 cabin 6042, convenient to Deck 5 (shows, gatherings prior to disembark, etc) and 4 (dining) where much took place. Cabin stewards were wonderful. The unlimited drink package was included and such fun as so many bars to choose from, including the 360 degree views from the Horizon Bar up top on Deck 12. It was gorgeous night and day, pulling into or out of ports. The evening shows were fine. A young Cuban dance team worked hard to give us nice shows, but did not attend all of them. We were in ports 3 nights so did not get to experience more than one dinner at the ala carte dinner restaurant, but it was very good. Also was confused about a special 36Euro dinner as thought it was the ala carte option til nearly the end of the cruise. Service just couldn't be better and nearly always with a smile. Breakfasts there were buffet but added items and cappucinos were easily ordered with the drink pass. Could have done the pool deck also but it was chilly and windy in mid May. Disembarkations were handled efficiently, though disliked having to go to the lounge an hour early many days to get the tickets to get off in group #1 to have time on land if not on a tour sold by the ship. That was not welcomed and should be done differently. Overall, I loved this ship. Have been on many cruises, but rarely do you find the unique hospitality of the Greeks thoroughly emphasized by what must be the training by Celeystral to staff from many parts of the world. Tips were already included so that was even better. They were doing their jobs and hopefully were all rewarded well. Enjoyed the Greek cooking class, the variety of locations on the ship to go, the shops and most of the time, the food. It felt rather sad to leave this Happy Ship and get off in Athens. Read Less
Sail Date May 2019
Had been on same ship to Cuba and enjoyed.Wanted to visit the Greek Isles. Ship only about 2/3 booked. Nice from standpoint of not crowded. Bad from standpoint 3 optional prepaid excursions cancelled for lack of enough participants. It was ... Read More
Had been on same ship to Cuba and enjoyed.Wanted to visit the Greek Isles. Ship only about 2/3 booked. Nice from standpoint of not crowded. Bad from standpoint 3 optional prepaid excursions cancelled for lack of enough participants. It was a hassle getting refund. Shore excursions said they couldn't credit our charge card immediately, yet they were able to bill charge card immediately for a substitute trip. Was told to expect refund 7-10 days post cruise. Didn't happen so I called and was told we were expected to go through our travel agent for refund, even though we booked the shore excursions directly on Celestyal website. Money has now been refunded, but a lot more hassle than necessary. Food and entertainment were good. Some of the shore excursions were a bit disorganized, but it was the first cruise of the season. Our bathroom smelled bad from the start of cruise and constantly leaked water under the sill of the shower, flooding the bathroom. We told the room steward. It was never fixed during the cruise. We should have been moved to another cabin since the cruise was not fully booked. I am rating shore excursions as poor due to management, even though most of the excursions themselves were OK. Read Less
Sail Date May 2019
Having cruised once before on a bigger ship, my wife and I did not know what to really expect from Celestyal. Yes full board was part of the package, but how were they going to be different. That easy, instantly we made great friends ... Read More
Having cruised once before on a bigger ship, my wife and I did not know what to really expect from Celestyal. Yes full board was part of the package, but how were they going to be different. That easy, instantly we made great friends with the crew. Celestyal want their staff to socialize with their guests so you would often see staff sitting having a quick chat with passengers. What surprised us was that we were greeted by name. Staff were excellent and everyone greeted you with a smile Crystal was awesome, catering for all our needs. the one positive was disembarking. Very quick and efficient and queues moved very efficiently. The entertainment was great and varied to cater for all types of passenger. Another positive we noticed was that were docked longer than other cruise liners so you could really experience the islands without the pressure of getting back to the ship in time and not seeing enough. We opted for a Junior Suite so we had our own balcony. This was great to be able to sit on our own deck and stair into ocean especially during sun rises. I would seriously recommend Celestyal Cruises to young and old alike. Read Less
Sail Date May 2019
We are Americans in our 50s. We travel a lot, but this was our first ever cruise. I really liked our 7-day cruise of the Aegean. The itinerary was great, we liked the ship, and the people working onboard were great. Our cruise director ... Read More
We are Americans in our 50s. We travel a lot, but this was our first ever cruise. I really liked our 7-day cruise of the Aegean. The itinerary was great, we liked the ship, and the people working onboard were great. Our cruise director Danny was excellent. I am giving my review to tell readers what I would have found useful to know, and to also provide constructive feedback to Celestyal since I see they sometimes read this site. ITINERARY: First I want to say that the itinerary is extremely well thought out, especially the departure times from each island. You hear about cruisers having to rush back to their ship for concern they might miss the sailing. Not so with the Crystal. Our departure time from Mykonos was not until 7am the next morning, so people could stay out partying all night if they wanted. Departure times from Milos and Santorini were at midnight, so you could spend as much time sightseeing as you wanted, watch the sunset, have dinner in a restaurant on shore, and not be at all concerned about getting back to the ship on time. GETTING ON AND OFF THE SHIP: I had heard from people cruising larger ships that getting off the boat can be tedious. I’d also heard that if you don’t buy one of the ship’s excursions, it will be a problem getting off quickly. Not so with the Crystal. At four of the six ports we visited – Athens, Mykonos, Crete and Kusadasi – the boat pulls up to the dock and you simply walk off a gangplank. No issues getting off the ship when you want. At Santorini and Milos you have to use tenders (small boats that take you to and from shore). On the first day at Santorini was the included excursion for everyone, so you just went with your assigned group, took the next tender, and then got on the bus for your tour. On the second day at Santorini, you just got on a tender whenever you wanted. They were every half hour. And since the boat didn’t leave until midnight, there was absolutely zero worry about getting back in time. We had all the time we wanted in Santorini. On Milos we did NOT purchase an excursion, so had to get a tender ticket and wait for the booked excursions to leave first. In the end, we waited maybe half an hour to have our ticket number called to take the tender. And since the Crystal did not leave Milos until midnight, we had all the time we wanted on Milos. Absolutely no concern about rushing back. CABIN: I initially booked an interior cabin as I didn’t think I would care much about whether I had a view. However I later paid to upgrade to an exterior cabin in order to get a more space. (The website lists the square meters for every type of cabin.) However I was very glad I had changed to a windowed cabin, as I discovered I was prone to a touch of motion sickness the first few days. Looking out a window at the horizon is especially helpful with motion sickness, so I was glad I paid the extra money to have one. Also I really did appreciate the extra space. Our cabin stewardess Victoria was really sweet, constantly cleaning our room, and always greeting us so cheerfully when we got up in the morning and when we returned from excursions in the afternoon. She also made us adorable towel animals in the evening. I think I am pretty sensitive to smells but only noticed diesel fumes when outside on the lower decks. I did not notice any diesel smell inside our midship cabin on deck 4. There was sometimes a faint sewer odor coming out of the floor drain in our bathroom, but fortunately our bedroom did not have it. The shower worked perfectly. I loved the scent of the shower gel. I also want to warn: the deck 5 “exterior” cabins have a walkway running right outside their windows! I noticed this because I walked by them when I was exploring the ship. I am glad I did not have one of those cabins. You have a window but someone can walk by it at any time. I don’t think people walk there often, but in the end you have to be careful about keeping your curtains closed while getting dressed. As far as I could tell, for the rest of the exterior cabins on the ship, the window is truly on the outside of the ship. That was definitely the case for exterior cabins on deck 4. WHAT TO BRING: there were only 2 available plugs in our cabin, one for a Europlug and one for an American style plug. Whatever your nationality, I highly recommend you bring the appropriate adapters so you can make use of BOTH plugs. (If you are an American, bring a Europlug adapter. If you are European, bring an American plug adapter. If you are English, bring one of each type of adapter.) And if you have more than 2 things to plug in, bring a compact outlet multiplier as well. If you have compact binoculars bring them as well, it’s nice to be able to look at the islands you sail to and by. Bring miniature padlocks to lock your suitcases when you embark and disembark. Unlike airlines, you are allowed to lock your checked suitcases. My recommendation is to check pretty much everything. I embarked carrying just my purse and disembarked with just a small backpack containing my nightclothes and cosmetic kit. You CAN bring your roll-aboard to breakfast on the last day, but do yourself a favor and don’t. Just lock it and let the ship deal with it. Retrieving the luggage on disembarkation was well organized. WHAT NOT TO BRING: a lot of clothes and fancy clothes. The cabin doesn’t have much storage space in the closet for clothing. I had to store half my wardrobe in my suitcase stored under my bed. And I brought too many clothes because I mistakenly thought people had to dress up for dinner. You CAN dress nicer for dinner in the sit-down restaurant, but a lot of people did not. There was a rule against shorts, but any kind of pants are fine, even jeans. The “Captain’s cocktail party” was merely a presentation in the theater. Not really a “party” at all. I’m not sure of how to arrange things so that an entire ship could actually have a real cocktail party to meet and mingle with the crew... But what they DID have you really do not need to go to, much less dress up for. I brought a long dress to wear to that event, but it turned out I REALLY did not need it. And I’m really REALLY glad I didn’t insist my boyfriend bring a jacket, as he never would have used it. In the end, we found this ships's attire as casual as all travel generally is these days, so you can leave your nice clothes at home if you prefer to travel lighter. FOOD: After our first experience in the sit-down restaurant Amalthea on the 2nd day, I insisted on eating there every time. The food there was presented beautifully. I didn’t think everything turned out perfectly in taste, but there was plenty to eat with four courses offered at both lunch and dinner. And if you didn’t like what you had chosen, you could ask the waiter to bring you something different. In the end I was really pleased with the food and dining experience in Amalthea. By contrast, the buffet restaurants were not to my taste. Too hectic and the food presentation was a little too close to cafeteria-style for what I expected from a cruise. Our sailing was about 75% full, but only one of the two sit-down restaurants was open. That led to lines at dinner, although the line moved quickly. I don’t think we ever waited longer than 20 minutes. I don’t mind waiting, but I would prefer not to stand in line to do it. I would suggest Celestyal come up with a “take-a-number” scheme like at the deli, so we could at least sit and relax with a drink while waiting. Also, surprisingly, the buffet restaurant gave us LESS chance to socialize with other passengers. People are naturally reluctant to take their own initiative to join strangers already sitting at a table in the buffet restaurant. But in the sit-down restaurant you can ask the Maitre-D’ to seat you with other passengers speaking the same language. Instant introduction. I enjoyed talking with everyone we sat with. The largest number of passengers we met were from the UK. I also want to say that the Crystal varies the lunch times day to day so as to accommodate people who might be returning early or late from an excursion. Well thought out. DRINKS: The “all-inclusive” cocktail menu was really quite impressive. Lots of cocktails, lots of after dinner liqueurs, etc. We especially appreciated the chance to try SIX different Greek liqueurs for free. We liked some of them enough to buy them at the duty free shop at the Athens airport when we flew home. We also really liked a couple of the cocktails made with the Greek spirits. I will admit the “included” Greek wines were not great, but they were drinkable. If you are a very serious wine drinker, that might be a reason to use the “premium” menu. Or you can simply order a free cocktail with your dinner. We never once ordered off the premium menu and didn’t feel at all deprived. DAYTIME SHIPBOARD ACTIVITIES: we only had time to go to one, the Greek cooking demonstration conducted by the assistant cruise director Tereza. It was very, very well done. Tereza could host her own TV cooking show, she has so much personality and love of explaining Greek food. If you see this class on the daily sheet, DO NOT MISS IT! Speaking of Greek food, this is one of my suggestions to Celestyal: offer more Greek dishes on the menu! In my opinion, they should try to offer one Greek option for every course. Greek food is wonderful and people visiting Greece should be given more opportunity to try it. WIFI: there was a long explanation in the information sheet in our room about why satellite wifi is so expensive at sea. OK understood, but how about offering free wifi while in port? I think passengers would really appreciate that. Also, how about having free access to an on-board website just for the Celestyal Crystal, listing the daily schedule, excursions, lunch and dinner menus, drink menus etc. I know from my friends that some other cruise lines do this. I ended up taking cell phone shots of the daily sheet and menus so I could refer to them. It would have been nicer to call this information up via an App. The ship could also use an App to manage the line at the sit-down restaurant(s). Go on to an App to say you want to eat now, number in your party, preferred table language. Then get a pop-up message when your table is ready. And if there were proofs of the professional photos available on a website, people might buy more of them. Other amenities: The casino was very small, just video games. Luckily I don’t care about gambling. Also the swimming pool was incredibly small; I never saw anyone swim in it. Luckily I didn’t care about that either. If those are things you care about, you might not be as happy with this ship. Finally, the excursions: we paid for one which was good, and then went on the three that were included for everyone. Unfortunately when you have a ship full of people all doing the same excursion at once – even a small ship that is only 75% full – it is going to be a bit crowded. The Crete excursion to Knossos and the Heraklion museum was disappointing to us. Our guide clearly tried to do her best with the limited amount of time and the over-crowding, but we were disappointed in not getting to see as much as we would have liked. We later talked to fellow passengers who had toured Knossos and the museum on their own and really wished we had done it that way too. The included excursion to Ephesus concluded by taking us to a rug “factory” out in the country and they managed to find enough such rug places to take EVERY bus to a separate one! That part was really well done. I thought I would find the rug factory tacky, but the one we were taken to was really enjoyable. Our tour of the rug factory concluded with a relaxing light lunch outside in the shade, with just the 25 or so people on our bus. That was really delightful, and my hat is off to the excursion organizer for coming up with this way to make that part of the excursion uncrowded. My sincere recommendation to Celestyal is to come up with ways to make the rest of the included excursions less crowded as well. For example, in Crete: take one third of the the buses to Knossos first, take one-third to the museum first, and take one-third to the walking tour of Heraklion first. Then swap around. Overall I thought the cruise was well done and would recommend it to other people. The itinerary is really good, and the ship is in my opinion very well run. The employees are hard-working and friendly. The food and drink were very enjoyable. I offer my complaints as constructive feedback to what could be made even better, or what my fellow cruisers might wish to know before booking and sailing. ------ Port reviews: Mykonos: we paid for the excursion for the island of Delos which we enjoyed. Afterwards we used the cruise-provided free shuttle buses to go between the port and Mykonos Town where we wandered around on our own. It was easy to see the town attractions on foot by ourselves. The ship does not sail until 7am the next morning so you can partake of as much nightlife as you want. MILOS: we rented a car at the port for the day and then drove around seeing what we wanted to see. It was very easy to arrange and much cheaper than an excursion. We heard from fellow passengers that if you are an American, some of the rental car companies will insist on an International Driver’s Permit. (These permits can be obtained in a few minutes at any AAA office in America. You don’t even need to be a member. Plan ahead and get a permit before you leave.) Europeans don’t need the international permit to drive in Greece. I don’t know about the rules for drivers from other continents. Driving in Greece is easy with a map app on your phone. Road signs are in English as well as in Greek. Google maps even has free parking lots listed. Sarakiniko beach on Milos is not to be missed! It was spectacular and one of my highlights of the cruise. If you go on your own you can spend as much time as you want there. Wear water shoes or hiking sandals you can get wet. SANTORINI: the included excursion to Megalochori, Oia and Fira was crowded. Everyone commented on how if Oia is this crowded in May, can’t imagine how it would be in July and August. On the second day in Santorini we hiked on our own along the crater rim from Fira to Oia. This was beautiful, but is only for people who are physically fit. It could take 5+ hours depending on how many pictures you stop to take. A lot of hiking up and down, sometimes in loose gravel. Good hiking shoes are a must! Carry a water bottle, wear a hat and use good sunscreen. We stopped along the way for lunch in the lovely and uncrowded town of Imerovigli in between Fira and Oia. We talked to fellow passengers who rented a car to visit beaches and wineries on Santorini. As long as you don’t want to park in Fira and Oia (both VERY crowded) car rental is a convenient way to visit Santorini at your own pace. Again, Americans were asked to show an International Driver’s Permit in order to rent. CRETE: we went on the included excursion to Knossos Palace and the Archaeological Museum. We thought this excursion was too crowded and were disappointed in the limited time at each place. If I were to do it again, I’d pay out of my pocket to do it on my own. I read it’s easy to get to Knossos by taxi or bus, and the museum is easily walked to from ship. After the excursion we did our own walking tour of Heraklion. If you look at the bottom of “authentic Greek” gifts sold in shops in Santorini and Mykonos, you’ll see most of them were made in Crete. So we decided to do our major shopping in Crete, especially for olive oil. The stores are easily walked to from the port. KUSADASI: we did the included excursion to Ephesus and the rug factory. Ephesus was magnificent and our guide was really good. Although all the buses arrived at Ephesus at the same time, the guides were able to keep the groups spread out at the site well enough that we could enjoy it. The rug factory tour was surprisingly enjoyable. They took each bus to a SEPARATE factory, so it was completely uncrowded and relaxing. The rug place even provided us a light lunch of Turkish food. Our guide emphasized that no one should feel pressured to buy a rug, and no one in our group ended up buying. The Crystal also offered a late lunch timed for people returning from the excursion, but we had enough to eat at the rug factory that we just got some dessert on board. This was the best of the included excursions. Read Less
Sail Date May 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click