This cruise started as a river cruise but it was canceled twice so we opted for an ocean cruise. We heard viking was a notch above the rest which turned out not to be true. The cruise started out of San Juan we paid to transfers to and from the airport and were expecting an agent to meet us at the airport, nobody was there and not we are outside the security zone of the airport had to walk around ...
Let me begin by stating that this was our 10th cruise with Oceania. My comments are our opinion and based on personal experience on the December 21, 2019 Sunny Holidays Cruise on Oceania Sirena. Oceania is not what it used to be. We observed and experienced a large discrepancy in the food from previous sailings. Chilean Sea Bass, Caviar, Almond Croissants and high levels of meat were a given ...
This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we wanted water, juice or anything else except cocktails. At dinner in the dining room the opposite, cant find a drink waiter and have to ask. It seems there is a staff ...
This was one of many wonderful cruises on Silversea but by far the longest at 73 days. This was part of this years World Cruise. I have high praise and a 10 for everything.
Getting on and off the ship was very smooth.
The ship needs new carpets and some improvements here and there but nothing major.
Dining was easy. Reservations were easy to get and we were always acomodated. The ...
We traveled with Viking before and liked the way they did things
The food was great the staff and crew weee wonderful attentive
Although overworked!
The crew and staff did their best to ensure everyone’s safety
Some of the passengers were obnoxious demanding and very rude to the crew and staff More disciplinary actions should have been taken towards those obnoxious passengers though ...
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every expectation and provided customer service that was 5 star ++! You can not imaginine how efficient being on board ship allows you to make the most of your time, not only ...
Ship & crew were far & above expectations. Food was excellent @ beginning of cruise but average by the end, was to bland for my taste. Excursions were excellent, some countries guides were below average. The ports were good, some could have been skipped & more time spent @ other ports. No sports excursions such as golf, sporting events ( would have loved to go to cricket or rugby matches. No ...
This cruise was for 121 days and was Absolutely fantastic. Viking pulled out all the stops for this round the world. They added many extras like 24 hour room service, free laundry, and premium drink package. Everything was top notch. There was over 50 stops and each one was unique and interesting. The excursions were well planned and exceeded my expectations.
Customer service was incredible. ...
The norovirus that arrived with the ship should have been a clue that things weren't exactly the Garden of Eden. We were delayed in boarding while the ship was decontaminated in San Pedro. We were told to be at the cruise terminal at 2 pm to board. We dutifully reported a bit prior to 2, only to find that they wanted the LAST passenger boarding group to arrive first, so that they could send you ...
We travelled with 2 other older couples, and thoroughly enjoyed Cunard's formula for enjoyable cruising. Compared with previous cruises, we were pleased that here were few children on board - must be showing our age!
We have few complaints, although some minor suggestions for improvements.
We had 5 formal nights, but being on the late dinner sitting we missed the celebrations for Ascot, etc. ...