My spouse and I chose the Viking Cruises “Pacific Coast Explorer” itinerary as our first sailing after the pandemic eased. Our last cruise in 2019 had been a Viking cruise to Norway, and we had been more than impressed with the ship (the Star), and the staff, food, ports, and onboard entertainment, and amenities. So we did not hesitate to book another Viking vacation, and having Viking handle ...
We have taken several Viking Cruises, both river and ocean. For this trip we booked one of the explorer suites, quite pricey and our best friends booked another of the explorer suites. Check in was awful as the staff could not make the card processor work despite several managers trying to help. No one to explain COVID instructions prior to boarding. We were told the explorer suites were available ...
While we're pleased to hear your stateroom suite was an enjoyable aspect of your trip, Guildmoney, it's regrettable to hear aspects of your dining experience and shore excursions fell below...
Overall it was a good time, but I have to tell you, the food was a major disappointment. The food was presented very well, and looked good to the eye, but did not taste that great. Pancakes and waffles were cold and stale, and the other food was not seasoned very well. I am not sure they used butter in anything. The best food we had on the journey was on the shore excursions. The Ship was ...
This was our 15th cruise, on 6th different brand. The last 4 on Viking, including a Viking River cruise. We love the personal touch that Viking gives their guest, we are not just another customer attitude. Ships are a little smaller which allows them to get into a 'working port'. They don't require a large cruise port terminal, so sometimes they will dock at a more private port where there are ...
This cruise started as a river cruise but it was canceled twice so we opted for an ocean cruise. We heard viking was a notch above the rest which turned out not to be true. The cruise started out of San Juan we paid to transfers to and from the airport and were expecting an agent to meet us at the airport, nobody was there and not we are outside the security zone of the airport had to walk around ...
We are experienced cruisers, having done a Viking Ocean in 2018 (Rome to Lisbon on the Viking Sun), a Viking river cruise in 2015 (Budapest to Amsterdam) and since 1990,, 5 other cruises on Carnival, Princess and Holland America. Each of those ships were 1500 to 2000 passengers.
On this cruise we arrived in LA a day early and met with several others who had set up the meeting through Cruise ...
We traveled with Viking before and liked the way they did things
The food was great the staff and crew weee wonderful attentive
Although overworked!
The crew and staff did their best to ensure everyone’s safety
Some of the passengers were obnoxious demanding and very rude to the crew and staff More disciplinary actions should have been taken towards those obnoxious passengers though ...
Viking offered their first world cruise that for us started in Los Angeles January 5, 2018 and ended in England on May 5, 2018. 4 months, 25 countries and 52 ports. I can't say enough how much the crew on Viking exceeded every expectation and provided customer service that was 5 star ++! You can not imaginine how efficient being on board ship allows you to make the most of your time, not only ...
Ship & crew were far & above expectations. Food was excellent @ beginning of cruise but average by the end, was to bland for my taste. Excursions were excellent, some countries guides were below average. The ports were good, some could have been skipped & more time spent @ other ports. No sports excursions such as golf, sporting events ( would have loved to go to cricket or rugby matches. No ...
This cruise was for 121 days and was Absolutely fantastic. Viking pulled out all the stops for this round the world. They added many extras like 24 hour room service, free laundry, and premium drink package. Everything was top notch. There was over 50 stops and each one was unique and interesting. The excursions were well planned and exceeded my expectations.
Customer service was incredible. ...