3 Los Angeles Regent Seven Seas Explorer Cruise Reviews

We have cruised for a number of years with different cruise lines but promised ourselves that one day we would try one of the supposed most luxurious cruise ships. After much research and saving we decided to try Regent Seven Seas Explorer ... Read More
We have cruised for a number of years with different cruise lines but promised ourselves that one day we would try one of the supposed most luxurious cruise ships. After much research and saving we decided to try Regent Seven Seas Explorer and booked the Mexican Riviera to Panama Canal cruise.We flew to Los Angeles and were transferred to a 1st class hotel for the first night bit of a shock in the bar 2 beers $48.00. We were informed to be downstairs by 11am for coach transfer to ship but then waited 1 1/2 hours for collection which I considered very poor. On arrival at the port we had another wait of over 1 hour before we could book in, this was the worst book in of any cruise we have ever been on and was starting to wonder whether we had made the right decision to cruise with Regent, later on board we were told this was due to a customs inspection of the ship if we had been told the reason for delay a number of passengers would not have been so angry. We eventually got on board and went to our cabin 1409 which was a D grade Concierge. The cabin was presented immaculately with a wealth of cupboards and hanging space for clothing, the bathroom had a bath and large walk in shower. The balcony was large with very comfortable reclining chairs.Our cabin stewards were excellent even going to the trouble of decorating our cabin on my Birthday with balloons and happy birthday banner, a large cake and champagne was also supplied. We ate in all the restaurants while on board and the standard of food and waiting service was excellent as was the menu and the best of any ship we have ever sailed on. Due to the low number of passengers only 750 only one show at 9.30pm was performed but at no time was it necessary to get into theater early to get a seat, we walked in a 9.25 and could always find a good seat. The production shows were 1st class as was the guest entertainers. Most of the many and varied excursions ashore are included and of a good and interesting nature, a point to note that a few trips have a supplement to pay but check once on board and a very similar trip may have been added which is included but was not shown when booking. The bar staff again were excellent and no matter what drink or cocktail you wanted it was available.It would be nice if a day room at a hotel was included on disembarkation as you have to leave ship at 9am and in our case our flight was not till the evening a hop on hop off trip of Miami was included but was poor and once completed at 1pm waited a further hour for luggage which was stored by the bus company. One day I will hopefully cruise with Regent again as we will always compare other ships to this which will be a very hard act to follow. Read Less
Sail Date March 2019
This was our 3d cruise on Regent after a 7 year gap, having taken 2 river cruises, sailing cruise, and travelled independently in Europe and Asia. We enjoyed it and will probably take another Regent cruise as our next excursion aboard a ... Read More
This was our 3d cruise on Regent after a 7 year gap, having taken 2 river cruises, sailing cruise, and travelled independently in Europe and Asia. We enjoyed it and will probably take another Regent cruise as our next excursion aboard a ship. We didn't pick Regent as our first cruse, but rather made a yes-no decision to accompany friends who had booked on Regent. Once we had the Regent experience we booked the following year to get the on-board discounts and repeat the wonderful experience. By anecdotal comparison to my colleagues positive experiences on other lines, I cant imaging stepping down to the nickel and dime business model of other cruise lines. All inclusive really is all inclusive on Regent.coffees, cappuccinos, imported beer, nice wines, top shelf liquor all flow without charges, chits, or gratuities, or special bracelets or beverage cards. No tipping. Yet despite that, the staff all smile, and ask how they can help satisfy your request. For ,us a discriminator was asking for blue cheese stuffed olives in our evening cocktail. Except for one bar right outside the compass rose, the request was always--"yes, absolutely, but it may take a bit longer to get the blue cheese." And there was no gratuity for going out of the way to honor our request. On the other Regent experiences we could make reservations to dine in the specialty restaurants once per cruise. (Again, all inclusive, no up-charge.) On the Explorer they had a reservation desk to enable multiple reservations in the specialty restaurants after ensuring everyone had a chance to go to every one. That was a nice touch. Plus they were open for lunch on a rotating basis with a similar but lunch sized menu. One day there was a line at Compass Rose and the matre'd looked at the computer and asked if our group of 4 wanted to go to Chartreuse French restaurant where there was no wait. Very professional and quality service to do that. We thoroughly enjoyed the Italian themed dinners on La Veranda when not dining in the specialty restaurants. In fact we preferred it to dinners in Compass Rose (which were always wonderful offerings of daily specials or standard offering of fillet, lobster...) because we could sit outside on the stern with full waiter service, linens, stemware, and a sommelier at the ready. Their menu changed every couple days as well. As a negative, I was surprised an the number of physical problems on such a new ship. We saw a fire suppression sprinkler open and saturate hallway on the 11th deck. Just a mechanical fault that was remedied and the carpet dried with fans for a couple days. A doorhandle came off the pool deck entry and was missing for days. The pass card lock cover from our room fell off twice and was ultimately glued back in place. a fresh water pipe leaked in our corridor and the engineers spent a 1/2 day fixing it and drying the carpet. Teak work was peeling. Hinges and latches on the sporting deck were being repaired. It was just strange to see so much repair work--not the routine maintenance of a ship in salt water--on a new vessel. One oddity was the blocked stairwell from deck 5 down to deck 4 at the stern where it led to the Compass Rose restaurant. back end. That's a design flaw because other Regent ships have front and back entrances to Compass Rose with matre'd stations while Explorer only has a front entrance. So it was strange to see straps and a cone blocking one flight of a multi-deck public stairwell. Entertainment was pretty good. The guest musicians and magician varied from outstanding to good. The orchestra was outstanding, whether playing music in a venue or for one of the stage productions. But the song and dance troupe wasn't any where near as entertaining as we experienced on other cruises. It seems there were a guy and gal couple who were being featured and given leading roles when some of the other singers who had less seniority were clearly more talented and enjoyable to watch. Our shore excursions were fine. They are masters on Regent at organizing and controlling the different tour groups from the show lounge. Very smooth. But probably because we were touring very poor areas of Central America there was a limit to desirable venues and sights so it got crowded once there with multiple tour busses and groups from Regent and other cruise ships. There wasn't much orchestration to deconflict 16 busses from arriving or departing a venue at the same time. We didn't have that kind of disorder on our previous Regent shore excursions. But they do a great job of finding interesting venues and quality guides. The enhancement activities were multiple and age appropriate for almost-retired and early retired. The 2 lecturers were under the "Smithsonian" banner and delightful and informative. Unfortunately one day the speaker was in a lounge and a corn-hole/baggo tournament was scheduled right outside the entrance with open doors so the cheering was a bit disruptive to the lecturers discussion session. A small detail with consequences. There was a wide variety of things to do or attend, especially during at-sea days. Explorer also has teaching kitchen with about 14 individual stations. We signed up for 3 of the courses and found them a great addition to their on-board offerings. Yes, there was an up-charge but it was appropriate. My wife is a an accomplished cook for entertaining groups but she too learned fully enjoyed the teaching sessions with a great chef/instructor, Two asst chefs prepare, portion into small cups, or chop the ingredients in advance. So participants are doing something new and different in preparation and not standing there chopping and peeling. Of course, appropriate wines are served. But when we did have some small amount of knife work or grating to do, the wine didn't come out until that was done. We'll do more of these again. It was unique, fun, informative, and you ate what you prepared. Regent is just a wonderful cruise experience,. But somehow it's just not the same flawless perfection with nothing left to chance that we had on our earlier cruises with them. So we'll continue to try other travel options, such as river cruises, sailing, and large yacht trips and not just keep booking every trip as a Regent ship excursion. Read Less
Sail Date January 2017
My wife and I just completed a two night ‘mini-cruise’ aboard Regent Seven Seas newest and most luxurious ship, the Explorer. We have sailed aboard Regent Mariner before and were looking forward to seeing how Explorer compared. ... Read More
My wife and I just completed a two night ‘mini-cruise’ aboard Regent Seven Seas newest and most luxurious ship, the Explorer. We have sailed aboard Regent Mariner before and were looking forward to seeing how Explorer compared. Regent claims that the Explorer is not just their most luxurious ship, but the most luxurious ship afloat. Although I have not been aboard every ship afloat, Regent’s claim is not overstated. How does one define luxury? For me, it is defined by the overall design; size of the suites; accommodations within the suites; the pristine, well thought out décor, trims, paintings, flooring, carpet---the general ambience; the food choices and quality; the selection of beverages and complete food service; the professional and warm crew and staff; but most of all, the attention to detail to all of the above. Regent is known for all of this on their other vessels, but Explorer is in a class by itself. I had seen pictures and videos of the ship and was impressed, but upon my first steps aboard, I realized that this ship cannot be appreciated in a two dimensional world, it must be seen and experienced in three dimensions. The grandeur and majesty of the Grand Salon area demands a real-time presence. It is spectacular while being both functional and welcoming. That’s hard to do. Something that looks majestic from a distance often cannot bear close scrutiny. This is not the case with Explorer. The details scream out, “Look at me!” and close up the workmanship is extraordinary. Our Concierge level suite was spacious, well decorated with a huge amount of closet and draw space. The bath area, with a double sink as well as both a stand-up shower (with great shower heads!) and a bath tub with a shower was larger than expected. It allowed for two people to prepare at the same time without stumbling into each other. The bed was super comfortable; the TV was large (never turned it on) and the welcome bottle of champagne was most welcome. The balcony was spacious and with beautiful wicker looking furniture. As far as the meals are concerned, only being on board for two nights, our evening meals were taken at Pacific Rim and Prime 7 restaurants, while we had breakfast at Compass Rose and lunch at La Veranda. The service we received at all of the restaurants we chose was professionally perfect and often punctuated with genuine warmth and concern for the enjoyment of our meal. The décor of both Pacific Rim and Prime 7 were up to par with the finest of land based restaurants. Pacific Rim offers Pan Asian dishes that are light on the palate and beautifully presented. The appetizer menu is challenging because you want to try everything. We had several starters and they met our expectations. For our main course, the Lobster Tempura was truly outstanding. I would also recommend the Mochi for dessert. Prime 7 holds a special place in our hearts as this was where my wife and I had our wedding dinner (on the Mariner) in 2010. Nothing has changed. It is still my favorite steak house on dry land or on the water. It is the attention we received from the caring staff of the Prime 7 who served us that made our evening special complemented the outstanding food choices. If there is a thread running through our all-inclusive Explorer experience it is the attention to detail. Whether it is the ship’s overall design or the softness of the carpets on the stairways or the mirrored view looking out of the mid-ship elevator which doubles the size of the area or the smiles of crew and staff each time they see you, it was the consistent attention to detail that made me feel that this ship and those who are part of the staff and crew, make it the most luxurious ship afloat. Were there any negatives? I’ll be picky. The light system in the suite is very complicated to figure out and after two days, I was still turning on and off the wrong lights in the room. The shower system in the walk-in shower comes without directions and it takes some experimenting to tame it. Once you’ve accomplished this, it adds to the luxury experience. To summarize, if you are looking for an all-inclusive luxury cruise experience, why not go with the most luxurious ship afloat—Regent Seven Seas Explorer. Read Less
Sail Date January 2017
Seven Seas Explorer Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 4.0 3.6
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 3.0 4.2
Shore Excursion 4.0 3.7
Enrichment 4.5 3.7
Service 5.0 4.4
Value For Money 3.5 3.7
Rates N/A N/A

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