3 Los Angeles Regent Seven Seas Explorer Cruise Reviews

The ship is very luxurious. However, it has many serious design and execution flaws. The upper deck in the theatre has very poor sight lines to the stage. The floor does not have enough fall. The seating on the lower deck between ... Read More
The ship is very luxurious. However, it has many serious design and execution flaws. The upper deck in the theatre has very poor sight lines to the stage. The floor does not have enough fall. The seating on the lower deck between the aisles is too narrow to allow access to guests or waiters. For a muster station, it is dangerous. If you are on the aisle, it is fine, in the middle, it is inaccessible. There are two wide poles that block access and viewing. Two shows we never were served. One night we were served an extra drink by mistake. The waiter later discovered her error, recovered the drink, and reserved the drink to another guest several rows in front of us. The bathroom near the theatre had three urinals in a L shaped pattern. Only two can be used at any time. The wall paper around the door and tv cabinet was curling. The screw on the bathroom door was stripped. I had one of the best steaks I have ever had. My wife was unable to eat her swordfish. Our friends pork chop was raw. Lobster bisque, a favorite, was more like lobster consumme. Tomato sauce came from Chef Boy Ardee can. BarBQue was outstanding. My potato is still missing in action. Shore excursions were fair to poor. Avoid the train ride and the glass blowing at all costs. The cliff diving was ok. Wifi was slow and hard to connect up. I did expect better on a new, 6 star ship. Show band and singers were top-notch. Two headliners were poor, two others what you expect on a cruise on the most luxurious ship ever built. rslebmo Read Less
Sail Date January 2017
Have been a Celebrity regular. My wife wanted to try Regent because she had heard so much about it and especially this new ship, the Explorer. Beautiful ship. Included tours very poor. 34+ people on a bus and not well organized or ... Read More
Have been a Celebrity regular. My wife wanted to try Regent because she had heard so much about it and especially this new ship, the Explorer. Beautiful ship. Included tours very poor. 34+ people on a bus and not well organized or interesting. Some food good, some very poor (Worst Veal Marsala I have ever eaten). Certainly not worth the cost difference over Celebrity, Bar staff and servers very inattentive and slow and forgot requests easily. Lecturers were great and the ship's group of entertainers were amazing and interacted with the passengers which was fun. Special call out to Stephanie Londino, lead singer, who is the best. Deserves a better gig in the future. Cruise cost over double a Celebrity cruise and not close to worth the difference. Will not be a Regent returnee. They seem to cater to people who need to be totally pampered and are not interested in do thing for themselves. Read Less
Sail Date January 2017
Yes, of course, a ship that was often praised. The shipping company claims to have the most luxurious ship. Accordingly, our expectations were high. In fact, the ship is exceptionally tasteful, high quality and equipped with lots of love ... Read More
Yes, of course, a ship that was often praised. The shipping company claims to have the most luxurious ship. Accordingly, our expectations were high. In fact, the ship is exceptionally tasteful, high quality and equipped with lots of love for details. We were also very satisfied with the quality of the food in all Restaurants. With the exception of the Prime Seven, whereupon we canceled a second reservation and went to Compass Rose instead. However, to a 6-star ship belongs also an exceptional service, which we missed. We are travelling quite often (2-3 times a year) with Celebrity in Suite Class, there we enjoy a much better personalized service and individual attention than on this cruise. On the Explorer-Cruise, we had Concierge Suite only, maybe you will get the expected attention in the top suites only, besides this, we were Regent first time cruiser. This could be a reason too... Also when we were asked to fill in a mid-cruise-survey and we left the point that we were annoyed by the loudspeaker announcements of the instructor from the artkitchen in our room, no one has really cared about. The entertainment is poor. Just one or two shows in 15 days, we have visited, others we have left prematurely. The most entertaining show was by the way the Crew Show. Thanks to all the crew members involved! Sadly to find out that Regent did not asked about a rating of the Crew Show in the End of Cruise survey. Only about the 'official' shows. The Regent offered excursions were not bad, but we expected here also more professionalism. Because they are free of charge, you can not expect too much. With 50 years of age, we were probably the youngest on board the Explorer. So we often felt very bored. In any case, we had a lot of rest on board. Finally, we will not book another Regent-cruise in the near future and will stay with Celebrity's Suite Class and the more diverse clientele and the more individual offerings. Read Less
Sail Date January 2017
Seven Seas Explorer Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 5.0 4.4
Entertainment 4.0 3.6
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 3.0 4.2
Shore Excursion 4.0 3.7
Enrichment 4.5 3.7
Service 5.0 4.4
Value For Money 3.5 3.7
Rates N/A N/A

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