This was our fifth Princess cruise, and our second on the Ruby.
EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby level for this cruise, we didn’t have priority boarding, but we only waited another 20 minutes before our boarding group was called. We ate lunch in the Da Vinci ...
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00.
Stateroom L311- nice and clean. Furniture had a few scratches. No USB Ports. No barrel chair. Bed was heavenly. Balcony could use paint. Got Lotus Spa lotion every day. Had to remind steward for ice once. ...
We wanted to go to Canada and this seemed like a good approach. The ship was in good condition. Food was ok. Buffet is split into two adjacent sections and it was a challenge to find seating a couple of times.
The setup for the Lotus pool was bizarre. You can see it from the hallway in Lotus Spa but the doors are kept locked. I wanted to use the hot tub beside the pool and I asked the hostess ...
We had a wonderful cruise because Alaska is gorgeous, however the Ruby was the worst ship I've sailed on. Not only does the ship appear old and tired, so does much of the crew. Our steward didn't address us by name, so if that's your thing, good luck. Personally, it doesn't matter to me.
I'm more concerned about having service, like ice in the cabin, without having to beg a few times. It took ...
Response from TaylorW, Social Team, Princess Cruises
We're sorry to hear you had a disappointing cruise experience aboard Ruby Princess. We definitely intend for all guests to have a wonderful time during our cruises and wish you had a better...
I had never been to Alaska (or Canada) before, and I already had experience with Princess, so we booked this cruise. First off, the ship was really nice, way better than the Star Princess (which desperately needs an upgrade). The beds are very, very comfortable.
I booked a mini-suite, which I prefer over the suite due to the combination tub/shower. (I disliked the separate shower in the ...
Have always wanted to see Alaska, and Alaska was great,,Princess not so much. The food and service was very disappointing. I have never seen prices on a main dining room menu until now!
It took over 11 hours for maintenance to unclog our bath sink, had to use the shower to wash our hands!
My companion got food poisoning on our first night, I called medical and they told me to COME DOWN FOR ...
Within a few days of Princess releasing the 2019 schedule, found a cruise that met our needs. Ruby Princess, doing round trip to Alaska out of Los Angeles on 4/23/19. We now require an accessible cabin due to mobility issues. We prefer the Caribe deck, due to the setback of the superstructure. I call and secure one of the three accessible cabins left. 565 days out and as usual, Princess is asking ...
For our 50th anniversary, we took a 12-day Princess cruise to Alaska originating in Los Angeles. From the moment we stepped aboard the 5-star Ruby Princess, we were surrounded by helpful, smiling faces of staff. Our balcony room gave us a wonderful view and fresh air throughout our cruise. The bed was SO comfortable with cozy Egyptian linens. Our cabin Steward, Christopher, was so helpful and ...
Chose this ship for its round trip out of Los Angeles to Alaska itinerary. Have previously done a one way inside passage.
Embarkation- Flew in the day of the cruise from the East coast and took an uber. No problems, had a great Uber driver, booked air through Princess EZ air, no issues.
Cabin was on Aloha deck, Balcony, standard, 1 chair at desk, 2 on balcony, no extra chair in room so you ...
We chose this cruise because it started in Los Angeles and returned to Los Angeles, we did not have to Fly either way. Also we did not have to worry about weighing our luggage. We loved having a balcony, the King size bed was heavenly and the food was fabulous. We came on this cruise to celebrate our 45th wedding anniversary, at our Dining Room they brought us a delicious dessert and the staff ...