6 Los Angeles Oceania Regatta Cruise Reviews

This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we ... Read More
This is cruise 18 with Oceania on all ships but Serena. I am not sure if i have been unlucky but the service level was less than “normal”. For example at the Sunday brunch my wife and i finished before any staff member asked us if we wanted water, juice or anything else except cocktails. At dinner in the dining room the opposite, cant find a drink waiter and have to ask. It seems there is a staff shortage. The other annoying thing is the berths, there was a German ship “AIDA’ shadowing us and in every common port it had the in town berth when one was available and we got the container terminal. This happened even when the advertised Oceania berth was in town. Is all this Norwegian cost cutting a little at a time? I also note that the level benefits are being downgraded next year. In a way that is good news for me because the loyalty program did have me captive to an extent so I now feel less trapped. About to try Viking for the first time and maybe not the last. Have already tried Ponant and although it is a very different product being “expedition” yachts of 200 pax it has overcome finding new places to cruise given i have exhausted the Oceania network. Read Less
Sail Date November 2018
Chose this cruise for itinerary + the Iowa State Alumni group. We arrived at the Los Angeles Port at 6:30 pm after a cross country flight and 1 hour 15 min transfer. It was rather dark, one man met the shuttle saying, "it's ... Read More
Chose this cruise for itinerary + the Iowa State Alumni group. We arrived at the Los Angeles Port at 6:30 pm after a cross country flight and 1 hour 15 min transfer. It was rather dark, one man met the shuttle saying, "it's late and everyone has gone home, you'll have to handle all your own luggage, no carts available" and pointed to a door. It didn't get better, no smiles or information! Fortunately from that beginning, the rest of the experience was wonderful!! We enjoyed all restaurants, had 2 reservations for Toscana and Polo Grill (outstanding service and cuisine choices), The Terrace restaurant was great for all meals plus the outside provided wonderful views. We had an issue 2 hot items that were cold the first few days, let them know via written comment, the next day it was resolved! (even a apology from the head chef!) Loved that we had NO formal nights! Entertainment was very good for the size ship, Activities plentiful. Service excellent. Ports of call mixed, shore excursions very expensive. Read Less
Sail Date January 2017
Chose this cruise line because if it's sister company Regent who we have been with before and loved. Decided to have a change but it was a mistake. No less expensive taking everything into account that we spent and definitely a star ... Read More
Chose this cruise line because if it's sister company Regent who we have been with before and loved. Decided to have a change but it was a mistake. No less expensive taking everything into account that we spent and definitely a star grade less. Ship was full and felt very overcrowded. Also oldest age profile of pax We have ever cruised with and their lack of mobility was a factor in several things like shore excursions! Many times (at least 50%) couldn't get a table for dinner and had to wait 20/25 mins. This made us late for showtime and couldn't get a seat there either, so very disappointing. Shows better than expected. Shore excursions extremely expensive, not sure who is making the money but probably Oceania. Booking a tender berth in Cayman a disaster! Five other huge ships in that day I.e. 19,000 pax available to disembark. Overall fairly enjoyable but wouldn't go with Oceania again. Old ship and not geared up to open seating dining and showtime, you need to pick one of their newer ships. Read Less
Sail Date January 2017
We had always wanted to experience the Panama Canal, and had been very satisfied with our previous cruise on the Oceania Marina. The Regatta is the smallest ship we've ever cruised, and we had an Aft Cabin (8069), so we were a little ... Read More
We had always wanted to experience the Panama Canal, and had been very satisfied with our previous cruise on the Oceania Marina. The Regatta is the smallest ship we've ever cruised, and we had an Aft Cabin (8069), so we were a little apprehensive. I didn't know what to expect in terms of embarkation, as the cruise was sold out. However, we walked directly up to the counter, did our paperwork, and were on the ship within 10 minutes. As this is a smaller ship, we expected smaller accommodations, so we weren't surprised, or disappointed. They were about what we had expected. We really enjoyed the Aft balcony, as it seems that we had a more panaramic view than normal. Cabin attendants were very friendly, and provided excellent service. As we had learned from our first Oceania cruise (2016), the food is absolutely superb! We had high expectations, and were not disappointed. The food, and staff, in the dining room, Terrace Cafe, and both specialty restaurants were exceptional. Entertainment and Activities aboard the ship were about average. We had a large contingent of Iowa State alumni on the cruise, so the daily Trivia contest was competitive (though not the "blood sport" described by our personable Cruise Director). My wife was excited to learn a couple of magic tricks from the comedian/magician. We arranged our own shore excursions, and really enjoyed touring Acapulco, Cabo San Lucas, and Colombia. Guatemala and Nicaragua were not what I would consider tourist destinations, but worth the trip, and educational. Overall, this was another excellent vacation. My wife and I are experienced cruisers, and will look at Oceania itineraries first in the future. Two things that set them apart (in my opinion): the food is incredible, and the fact that I can bring beer aboard from all of the ports allows me to sample all of the local beers from the comfort of my balcony. Read Less
Sail Date January 2017
Our trip was advertised as a Daylight Transit Panama Canal trip. All was going well until Jan 1st 2015 when we were to go through the locks of the Panama Canal. We were suppose to go through the lock at 8:30 ish. Everyone was up early ... Read More
Our trip was advertised as a Daylight Transit Panama Canal trip. All was going well until Jan 1st 2015 when we were to go through the locks of the Panama Canal. We were suppose to go through the lock at 8:30 ish. Everyone was up early and ready to go through the first of the 3 locks. We waited and waited and waited and waited. Nothing happening....no announcements!! Finally we were told there was a problem and that we wouldn't be going through until several hours later. Apparently, the pilot who was suppose to be there and guide the ship through the locks did not show up. (we are guessing that he or she overslept after partying too much on New Years Eve). We lost our position for going through the locks and waited an inordinate amount of time. Then the anchor got stuck. When all was said and done, we only got to see one lock in the daytime. Disappointing?....you betcha!!! Then....we had to reroute due to bad weather. We were told a plethora of different things. We were going to skip Columbia...then we were going to Columbia for a few hours....then we were overnighting it in Columbia. The information was very sporadic and unclear. Meanwhile...the weather was atrocious and many people were sick, vomiting, unsteady etc. Instead of providing anti-nausea meds, they were selling it in the boutique. The nerve!!! (until we got back on after Columbia) We paid to see the Panama Canal during the daytime. What occured was not an act of God...it was a human error!!! When returning from our trip and dealing with customer service...their attitude was "too bad...so sad" The most they were willing to do was reimburse us a measly $400 a piece. That is hardly satisfactory due to a trip of this cost or caliper, nor does it make up for missing something that we will never ever see. The people I dealt with were nasty, attacking, uncaring and had no intention of doing anything to keep the customer satisfied. They were argumentative and disinterested in trying to appease me. And, I have found out that only the people who complained received the money. So....the cruise line was great. The staff was wonderful. The food was high quality....but the higher ups have no qualities that we would consider redeemable. They should be ashamed, embarrassed and really look into doing the right things to keep customers satisfied and returning.. Many, many people on this trip will never sail on Oceania again. Most unfortunate!! Read Less
Sail Date December 2014
The itinerary was what originally attracted us, plus the value for price. It was an extraordinary experience. The embarkation process was extremely easy. We live near the port and waited until the 3pm suggested embarkation time. We were ... Read More
The itinerary was what originally attracted us, plus the value for price. It was an extraordinary experience. The embarkation process was extremely easy. We live near the port and waited until the 3pm suggested embarkation time. We were processed immediately. Our room was ready immediately and luggage arrived by the time we got back from lunch. The Terrace Cafe was our choice for breakfast and lunch. The fresh fruits especially berries, were wonderful in the morning. The omelette station was very good and fixed fried, poached and benedict style as well. There was a good variety of foods available at lunch. The service at the buffet was marvelous. You were served rather than help yourself. The staff was courteous. Linens were used. There were no trays. Servers helped you to your table and poured water in goblets and served the coffee and other drinks, quickly. They refered to the ladies as Madam. Made me feel very special. We are not handicapped, but many guests were, and I noticed special attention from the staff to their needs. Everyone was really taken care of. The Main Dining room was wonderful for dinner, as were the Polo Grill and Toscana. What a delight to be able to choose alternative dining venues with no additional charge. The fish was all delicious, especially those brought in fresh from the port. We could see Chef Farid and his assistant hauling in the huge tunas in mesh bags over their shoulders. Speaking of Chef Farid, he was fantastic! He and the Sous Chef put on cooking demonstations that were hilarious - a real show. He also managed to visit all the restaurant venues every day and interact with the guests. Free beverages included Perrier, sodas, as well as cappuchino and expresso. I have never before had anything to say about a cruise director. They are what they are. But Willie Ames is truly a wonderful cruise director. A real, approachable person. He took care of situations with ease and diplomacy. He is an oradained minister and led Sunday devotions as well as Christmas Eve service and communion. He even joined in singing on several occasions with the entertainment team, with very acceptable results. The ship itself is beautiful. I called it understated luxury. The rooms are a bit small, but comfortable and very clean. I saw our cabin stewardess give the furniture the white glove test for dust around the corners. I was impressed. There was plenty of storage for clothing on a 21 day cruise. Fresh bottled water was delivered to the room every day at no extra charge. Entertainment was good. I enjoyed the shows. The last night they had a Tahitian Folkloric Show. There were no big production shows, which I always enjoy on a larger cruise ship, but the entire small cruise experience made up for it. The ports were fantastic and tender service was good. Again, extra care was taken with handicapped guests to make sure they were safe and comfortable. Port excursions were pricey. We only booked two from the ship. The disembarkation was a piece of cake. Never have I seen such organization. The color coding was efficient, luggage was easily identified, and everything was on time. Our flight didn't leave until 10 pm, so they bussed us to a waiting lounge at the Radisson. It was a wonderful hotel. The hospitality room had coffee, tea, and water available. It was a windowless room, but we weren't restricted there. There were open air lounges all around and plenty of room to spread out and find a comfortable chair. We were allowed access to the pool and beach area, as well as free wi-fi. The day went quickly and pleasantly. In conclusion, I can understand why people only choose Oceania or other small ship cruise lines after an experience like this. I wouldn't recommend for families with children. Read Less
Sail Date December 2011
Regatta Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 5.0 4.2
Entertainment 3.5 3.5
Public Rooms 4.0 4.4
Fitness Recreation 4.5 3.8
Family 2.0 3.8
Shore Excursion 4.0 3.2
Enrichment 4.5 3.5
Service 5.0 4.3
Value For Money 4.5 3.5
Rates 4.0 4.0

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