We chose this cruise mainly because it was going through the Panama Canal which was fantastic, but unfortunately two of the original stops got cancelled, the stop in San Juan Del Sur, Nicaragua got cancelled just a short time after booking and Grand Cayman got cancelled as the swell was to bad for the tenders.
Pros:
All the staff were excellent
The Medallion App seemed to work well
The ...
We chose the Half World cruise as a way to escape winter and to get to the Arab countries where we wanted to tour. Cruising is always pleasant and so my rating is relative to other cruises we've done. Generally the food was ok (what you might expect at Denny's) and the ride not to bad (for us) even when the seas were rough. But nothing was impressive and the entertainment was VERY lame. You can ...
We are Long time Holland American Cruisers that took this cruise with Princess due to the timing and destination.
Room: This obstructed view is fine from the view standpoint, it is at the top of the stairs from the promenade, but that was not an issue. The first 4 rooms on this deck including this one are narrower than other rooms and also have the really annoying feature of having two ...
This has our 17th cruise (not all with Princess) so we are not new to cruise ships. This was the worst cruise of all and we will not be sailing with Princess again. Sorry Princess but your services on the cruise have ruined it for us. The first day, we went on the ship tour and went up to the Lotus Spa. I asked about using the sauna/steam room and was told by the female attendant the there would ...
We joined friends and my daughter for this "once in a lifetime" Antarctic cruise. The big takeaway was the outstanding customer service throughout the ship in every venue: room steward, dining room hosts and stewards, Guest Services, photo shop, and internet booth. Across the board the staff at each of these went above and beyond to ensure a smooth and delightful cruise!
The Captain did a ...
Travelled with Princess in earlier times and had not a good experience overall. The Hawaii destination did inspire us to use the company again and taste their latest trading style. Although we found lots of improvements on board, we still find the basic missing with much frustration in this matter. Having worked all my life in the catering industry in London's 4 & 5 star Hotels, found the service, ...
Princess did a great job with staffing. I made memories for a lifetime with various crewmembers stellar service. The shows were okay. Yes, quite dated in some cases. Ashley Rose Smith is a treasure with her singing and ability to keep a somewhat sedate crowd interested especially in her ABBA show. Sudarmo in International Cafe-amazing!! Rhoneil, our waiter. Well we never do set dining but when we ...
Too few waiters, too much cost cutting, penny pinching everywhere, but staff great and ship in good condition. Food nowhere need as good as it used to be and repeated items on each evenings menus. Some of the things that used to be included, such as lobster, now are charged extra, although we did get a small portion as part of the main meal on one evening.Limited options in Horizon dining room. ...
First the pros of this cruise and the Sapphire Princess ship, and there were several areas that were excellent:
1. Medallion service/functionality is great. Making it very easy to order food and drinks pretty much anywhere on the ship. Embarkation was simple/easy. The medallion appears to be the only new thing that Princess has done since we sailed last with them in 2016.
2. The ...
What started on an innocent sunny day in August turned out to be an adventure we will always remember. Despite being impacted by (2) Hurricanes, the fires in Maui, and multiple medical emergencies, the Princess Staff and Officers rallied to help us all make the best experiences possible. The weather to Hawaii was hot and sunny, which was really nice. The last minute decision to reroute to Kona ...