3 Helpful Votes
Sail Date: April 2017
This was a very clean, happy ship. The washy-washy staff even had a guitar and would serenade us as we entered the buffet. We ate at all of the complimentary venues except Azura. All of them had tasty choices. My favorite for embarkation ... Read More
This was a very clean, happy ship. The washy-washy staff even had a guitar and would serenade us as we entered the buffet. We ate at all of the complimentary venues except Azura. All of them had tasty choices. My favorite for embarkation day is always the Shrimp Sandwich on Pretzel Bun in the Tsars. Even though the lunch menu there does not change, I never had the same thing twice. The Chin Chin was good and the fried calamari was plentiful. We also ate at O’Sheehans and the burger was good. We ate all our dinners at Tsars. There are scones, cookies and fruit daily in the Great Outdoors at 3PM. Stephen Jacobsen was our Hotel Director and made sure that every staff member under him was a team player and he gave out his phone number freely to make sure there were no problems that went unresolved. He was out in the public areas almost all the time interacting with cruisers and staff. We didn’t have any problem finding loungers at the pool. The comedian and comedian-Magician were both very good. The Latitudes’ Party had cheese and crackers and of course drinks. We had fun doing a few trivia games. We did all NCL excursions and they turned out fine. Read Less
5 Helpful Votes
Sail Date: April 2017
Repositioning cruise is a great value and a fabulous itinerary with San Francisco and Victoria stops. We only had to purchase one-way flights home since we were able to embark from our local port of Los Angeles. I don't need a bikini, ... Read More
Repositioning cruise is a great value and a fabulous itinerary with San Francisco and Victoria stops. We only had to purchase one-way flights home since we were able to embark from our local port of Los Angeles. I don't need a bikini, binge-drinking cruise at my age so I enjoyed the cool, northwest climates. Although, we had very nice, warm weather on our excursion days. We could not believe the menus and the food offerings. They were tremendous. We chose the Unlimited Dining Package to take advantage of the discount on three specialty dining restaurants: Moderno, Le Bistro, and Cagney's. Each one was fabulous with unbelievably delicious choices and the best service possible. We have been boasting ever since we disembarked. We felt a little like royalty in Tsar's Palace with the Salmon Benedict! We truly enjoyed the musical entertainers, especially Lisa Volk on piano and R. R. on guitar. The Cirque de Bijoux was particularly impressive with the singers, dancers and acrobatics. We were touched by the staff filling the stage and theater, and then lining the hallway afterward. I know they must do this every week, but man, I'm a softie. The ship was a beauty, and always so clean! Our cabin steward, Charlton, was perfect and very stealthy. He always managed to monitor when we would be out to tidy up and provide new sheets and towels. He always had a joke for us when we saw him, too. I'm sure there could be a few more modern touches to the Jewel relating to technology, but we enjoyed un-plugging during the cruise since the WiFi is WAY too expensive. We spent time in the Thermal Spa Suite with two passes. I can't tell you how wonderful the steam room and heated mosaic lounge chairs and jacuzzi pool were. I also took advantage of the Med Spa services. Anyone who needs a happy place should steam and dunk and lay on a heated lounge chair. Brink your shades because on a sunny day, the light reflecting from the ocean is very bright and beautiful. Read Less
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1 Helpful Vote
Sail Date: April 2017
We chose this cruise because it went where we wanted to go. We loved it. Our first time with Norwegian. Why had no one told us before? We have only ever cruised with Princess. We will definitely go Norwegian again. The rooms are a little ... Read More
We chose this cruise because it went where we wanted to go. We loved it. Our first time with Norwegian. Why had no one told us before? We have only ever cruised with Princess. We will definitely go Norwegian again. The rooms are a little smaller, but who cares? The bathrooms are MUCH larger. Actually spent time lounging in the shower. So many food options too. Staff was friendly attentive. Cirque shows and musicals were outstanding. We never felt crowded and never waited in a line-up. I hate buffets and yet these had beautiful and delicious ethnic foods. And (OMG!!) an espresso machine for your morning coffee included. Help yourself. We also loved being able to get on and off the ship with such ease. No hassles. It seems they just assume you know what you are doing so no one is directing you at every corner. Thank you, Norwegian! Read Less
3 Helpful Votes
Sail Date: April 2017
We have kids and grandkids in LA area, so we were looking for a cruise that left out of LA. We've been on 5 NCL cruises - 3 being Pride of America to Hawaii. We chose it for the departure port and 7 day itinerary. Flew in from east ... Read More
We have kids and grandkids in LA area, so we were looking for a cruise that left out of LA. We've been on 5 NCL cruises - 3 being Pride of America to Hawaii. We chose it for the departure port and 7 day itinerary. Flew in from east coast the day before arriving at the Hyatt Regency Los Angeles airport well after 11:00 p.m. Good choice, we had points, so a freebie, but the location was great and the shuttle to airport in the morning to meet NCL shuttle was best way for us. We paid $25 each to have NCL shuttle us from LAX to San Pedro port. About half hour bus ride, but with all NCL folk. Could have gotten Super Shuttle for $18 or so, but they would have stopped at hotels along the way. Plus I felt more comfortable having NCL be in charge. Check in was fairly easy, we are Latitude and got through the line quick, but lines weren't bad for others not Latitude at about 11:30. We traveled light, carry on and backpack for the 7 days, so no experience with the luggage drop this time, although it looked pretty crowded and confusing for first timers. Our room was on the 11 deck and a mini suite. Always book balcony, so this was a first and OMG to have a big bathroom, with a full size tub and separate toilet area made all the difference. It will be hard to go back. We had more storage than we've ever had although the balcony was a bit smaller, but adequate. Grabbed lunch in Tsar's for a nice sit down lunch and avoided the buffet crowds. Met some nice folk in the line checking in and ended up having quite a few meals together. Couple sea days were much needed for us and we didn't mind. Lots of activities on board if you wanted to participate. First port was Puerta Vallarta, we usually don't book excursions, but a $50 credit enticed us. Glad for our choice of John Huston's property, Las Caletas. for $139 each. Nice 1/2 hour double decker boat ride to island, music on board. I would do this excursion again. We had a great time partaking in the cooking class with the chef. No crowds. Made seafood paella, guacamole, salsa and sea bass ceviche. Wandered around the property which wasn't crowded at all. Many little areas with hammocks overlooking and overhanging the water, nice walking paths, kayaks, paddleboards, snorkle, swimming etc, all included in the price. Lots of life guards everywhere watching. There are some huge rocks in the water, so be aware and wear water shoes. Also had about 4-5 little "islands" that you could swim out to, really a large float that had a palm tree, hammock, umbrella and deck chairs to sit on. Very tropical. Food was awesome at many little areas and open air restaurants, also included was food and mucho drinks. Please tip the guys tho, they worked so very hard the whole time we were there. Walked to the top where they had zip line, giant slide that spit you out in the water - was going to do it until I climbed to the top and asked a couple guys who had just finished. They were pretty macho, and said it was fun, but the force of hitting the water was pretty intense. That's all I needed to hear as I didn't want to end up in a Mexican hospital. Loved this excursion and loved that once we got there, we didn't have to pull out our wallets for anything! Mazatlan- winged it and probably should have planned better or stayed on board. Planned on going to Stone Island as I had read reviews on how to get there and planned on going to Lety's restaurant, but ended up wandering around like a tourist near port - not much there. Cabo San Lucas - was windy and cool. Excursions cancelled. Had planned on renting a catamaran, but it was a no go. Lots of long sleeve and sweatshirts sold there. Took a pedal bike for $8 to Old Town, which we thought would be a town, maybe church, historical stuff. Ended up being vendor market, with anything from meat, poultry to clothing. Stunk to high heaven. Grabbed a cab back and wandered around the Marina and shops near the port. You really need to get out of the port area or have a plan. Weather didn't cooperate for many. Another sea day and back to San Pedro. Entertainment - Ended up being picked for the Newly Wed game and that was fun as it always is. Husband always shy, but agreed this time - go figure. Good memories and a DVD to show at holidays with our kids! We love NCL's entertainment. The "kids" in the song/dance troupe were very good and we enjoyed each night something new and different. The comedian Sam's early shows were hysterical and his late night adult show even better. Don't come late unless you want to be made fun of. JP was a magic/comedian and was also very entertaining - no we couldn't figure out his tricks. Will be on Penn & Teller coming up. I think NCL had it's act together and the staff was spectacular. We met the Cruise Critic people and the Officers the second day, they arranged a private tour of the galley for us on the last sea day. I have NEVER seen such a clean "restaurant" their last score was 100% and I can see why. Latitude cocktail party always a nice touch as they try to make you feel special.Captain was very nice and seemed to take much time with each guest we saw him interacting with. He was hoping to dock and be there for the birth of his first grandchild, so I hope he made it. Good staff, all seemed happy and under control. We enjoyed the complimentary restaurants and ate mostly at Tsars and Chin Chin. Usually got breakfast at the back of the ship and ate it there. Very nice bartenders there and quieter. Went to every show available and enjoyed them all. Bought a couple "future cruise" deals they were promoting. Can use within 4 years, so that keeps us coming back. Probably do Pride of America again (#4) to Hawaii as we love that one and our special balcony room which I won't mention the number here! Or Greek Islands, depending on how the world situation is. The NCL staff was super friendly, accommodating. Pedro the cruise director was really good, restaurant staff, bartenders (First time for beverage package, and I will say it was worth it, but not in the calories). Can't really say we had any issues, but then again, we go on a cruise not trying to be picky and complaining. You're on a cruise people, things happen, roll with it or make yourself miserable. It's a floating hotel, you're not unpacking, or driving. Relax. P.S. Getting off the boat was another matter I almost forgot - if you have a flight - leave early because we were backed up quite a bit. When you leave gangway, don't wait for an elevator - find the escalators - I think to the far left as you leave gangway. We got shuttled into a line that was for elevators and we didn't know there was an option until too late. Every wheelchair, handicapped, elderly person got to the front of the line we were in and only so many could fit in 1 elevator. Also you will be in a long que to go through customs once you get off the elevator/escalator. Don't cut your flight close by staying on the boat too long. Good half hour plus in custom line, plus the elevator line, made for an hour plus after we left the ship. Read Less
4 Helpful Votes
Sail Date: April 2017
Needed a short refresher cruise from a home port. We have sailed on several NCL ships including the Sky, Sun, Gem, Jade, Epic, Star, POA, and this last cruise on the Jewel. NCL has been consistent in their delivery of a nice lower cost ... Read More
Needed a short refresher cruise from a home port. We have sailed on several NCL ships including the Sky, Sun, Gem, Jade, Epic, Star, POA, and this last cruise on the Jewel. NCL has been consistent in their delivery of a nice lower cost product with a casual atmosphere, a little too casual in some venues....We have also sailed Princess, Disney and will be trying Celebrity in September 2017. The entertainment was adequate. The comedians Sam Fedele and Bob Brizendine, were FANTASTIC! Could have watched these Comedians all cruise. Luminescence was very good. The NCL group Souled Out was Fantastic! The Alambres trio were very good. The production show Band on the Run was TERRIBLE, Hokey and the Choreography of these talented kids was insulting to their talents. Le Cirque Bijou wasn't much better and we left after the Hokiness of Band on the Run. The food was typical, very good and ate too much of it. I do wish they did have a basic dress code, the tight tank tops on Men that looked dirty (also go by another name) should not be allowed in main dining rooms, very tacky. The service was pretty good in most venues with a few hiccups at O'Sheehans. The bar service was good, bought drinks individually and thought the $$ was fair. The food and dining experience was MUCH better in the Pay for Play venues. I liked Teppanyaki and Cagney's the best. Overall we had a great time, I make my own fun so really didn't have a big agenda. I wouldn't chose this ship until after a major refurbishment, I would chose another NCL ship. Read Less
2 Helpful Votes
Sail Date: April 2017
I've wanted to do a Pacific Coastal since I started cruising. When I look at the Jewel the time and schedule were right along with the cost so I went for it. I got the beverage package and enjoyed that with many good drinks, and a ... Read More
I've wanted to do a Pacific Coastal since I started cruising. When I look at the Jewel the time and schedule were right along with the cost so I went for it. I got the beverage package and enjoyed that with many good drinks, and a couple of not so good pre-mixed ones, ick. I do wish NCL would allow for coffee drinks on the package but I was able to get a regular coffee with Baileys on the package at the Atruim. I had originally purchased an interior room but it went directly to a guarantee instead of letting me choose my cabin. That was fine with me since I didn't have any location requirements. When it finally was assigned about 70 days out, they had put me in a porthole cabin which I wound up liking very much. I also purchased a spa pass and enjoyed the spa thermal suite at least once a day. Since I had gone over the 250 minutes on my last cruise I just purchased the unlimited internet and decided I would do a live thread on the Norwegian board. It's titled "Live from the Jewel - 4/30/17 Pacific Coastal" there and under my CC name CoffeeGoddess. We did a cabin crawl and most of the cabins were really nice, except for the balcony on the balcony cabin. the coating had peeled up in places and the people in there talked about sticking to the floor when it heated up. Actually the entire Deck 14 forward on the ship was just like that with the coating missing in many places. Food was good, I ate in Azure twice for dinner and it was excellent with great service both times. Tsar's once at embarkation and it was super slow service; Sushi once and took a bit for the chef to come since I was sat exactly as they opened but the sushi was worth the wait. I also ate in O'seehans once and service there was also slow and the Garden Buffet always had a crowd but the food was good and I could always find a seat. The only real issue on this cruise was when I was waiting for the Group Coordinator, Luis, for our CC M&G. He was late, hadn't put up any signage, and when he finally showed blamed me because I hadn't called him back. Turns out after hearing from a couple of other people who had set up M&Gs with him on other sailings this very typical of him. Read Less
Sail Date: April 2017
we came with a party of 38 people the service on board was excellent, the food at the buffet had a lot to offer and was very good, and the fine dinning was excellent but some of the servers could have been a little more friendly, the on ... Read More
we came with a party of 38 people the service on board was excellent, the food at the buffet had a lot to offer and was very good, and the fine dinning was excellent but some of the servers could have been a little more friendly, the on board activities had a lot to offer or you could sit back and enjoy the cruise. This was my 3rd cruise and my first with Norwegian and was by far the best. Our Cabin was always clean as was the bath room the stewards could have not done any more to make us feel welcome. Being a smoker there were a few places one could go with out being a social out cast. My partner and I were very happy with the service so much so we will be going with Norwegian on our next cruise to Alaska next year. Would like to thank all the crew for a wonderful break Read Less
11 Helpful Votes
Sail Date: April 2017
My wife and I are Gold card holders with Carnival having been on 15+ cruises with them over the last 7 years so when we decided to try something different we went with NCL because the port in Long Beach California is so close by. As a ... Read More
My wife and I are Gold card holders with Carnival having been on 15+ cruises with them over the last 7 years so when we decided to try something different we went with NCL because the port in Long Beach California is so close by. As a note to understand some of my perspectives we are both in our early 50’s. My goal with this is to try and relate many of the questions that I had about the differences between the cruise lines and the overall ship experience. Frankly this is something that I looked all over the internet for and couldn’t find much about. First and foremost, here is what I believe is the main difference between the two; Carnival is setup as a weeklong party and NCL is set up as a weeklong vacation. I know that doesn’t completely make sense but try to think about it. NCL was all about relaxation and Carnival is all about partying. For myself, I don’t believe this changes the overall ratings of the cruises it just made things feel a little different. It is hard to walk around on a Carnival ship without being asked if you want a drink, on NCL… I had to wait multiple times in line at a bar because they didn’t have the bar staff approaching people that were sitting down. I sat 18 feet from the bar (yes I know I could get off my butt and go to the bar but there was a line) for over 20 minutes and then finally got up since no bar staff came around. (as a side note, on day one this wasn’t the case….. I just don’t know where all the staff that was there on day one disappeared to the rest of the cruise.) This wasn’t the case in the Casino where they always had plenty of staff to get you a drink. My wife and I also joked that on Carnival you dodged strollers and on NCL you dodged walkers…… again this is not a bad thing. On day one the ship was filled with the sounds of James Taylor, ACDC, Kansas, Zeplin,….. I could go on and on but the point is I knew 90% of the music that was played on this ship. ( you could really feel that they are going after my generation) On Carnival the music is party music, calypso by the pool to give the Jamaican vibe and more modern music in the other areas. Again, this doesn’t make things better, just different. My final comparison before I actually just focus on this specific cruise and ship. The atmosphere… the visuals, the overall appearance of the ships interior. Carnival is again a party... crazy colors and bright lights and odd décor that just makes your eyes bobble a bit when you are really drunk. NCL was much more elegant, relaxing, sit a spell……. Overall I love being on a cruise ship and getting away from the world. No phone, no email, no noise of the world bugging you. I hate that they are now starting to offer internet packages on the ship…. I go to these things to get away from it all….. 15 minutes away from port your phone stops working and just let the peace of life flow over you. Now this specific cruise and ship: We had an interior cabin. I like this since I can have a few drinks in the early afternoon and go to the cabin and take a nap in darkness. Awesome. It is also so much cheaper and what the hell do people spend huge dollars for a fancy room when there is so much to do on board? Maybe I am just a cheap skate…….. I would rather spend the money on the extra dining and drinking. Dining 1. It’s a cruise ship guys…. I read some reviews and they complain the buffet wasn’t exceptional, etc… It is a buffet. That’s all. And guess what, it’s basically the same buffet on day one as day 5 and day 7. I say that to let you know you are going to get sick of it. It is good but pace yourself so you don’t eat everything on day one thinking it will be different tomorrow, it’s not. So, try one thing today, one thing tomorrow, etc... this will keep the overall feel of it fresh. Dining 2. NCL has an interesting concept where you can go to various restaurants that are included in the price and a few that you pay extra for. We went to the Chinese restaurant and were surprised that it was pretty good. I suggest this to everyone…. and its free… (remember I can be a cheap skate) We also paid for the teppanyaki. We had a great time and the food was great, not amazing, great. I suggest this also. We never went to the “dining room” so I can’t say anything about that. Embark and debark… it’s a ship. Most of the waiting is due to security. There was a line but who cares, you’re on vacation. Getting off the ship was fast and simple. We always carry our own bags. Entertainment. The magician comic was the best on board. The other shows were okay. We did fall asleep with these two acrobats that just bored the crap out of us. I WILL STATE THIS AGAIN THOUGH… THE MUSIC WAS AWESOME! It was just nice walking around the ship and finding so many great live singers playing music that I grew up with. 70’s and 80’s tunes 90 % of the time. I was happy. Fitness and Recreation. I think this is the sports category……. The only exercise I got was lifting a drink up….. have to read someone else’s review to find out about this. Overall I had an absolute blast…. I always do. If you come to relax and just enjoy life, you will be doing well. If you come to be treated to 5 star service and the most amazing food on the planet…. You better start spending some serious cash and not bother with either Carnival or NCL. It is a good time. Good food. Good Drink. Peace and quiet. One last thought… not trying to be a jerk or anything…. If you have little ones that have to be in a stroller, take them to Disneyland. I know these cruises have a kids area, I have never been inclined to visit that part of the ship, but do you really go on a cruise to push a stroller around? How about if you go on a Disney cruise, twice the price, but the kids will probably have a great deal more fun. Just a thought. Enjoy. Read Less
2 Helpful Votes
Sail Date: April 2017
This is our third time with NCL on the Mexican Riviera. Our second cruise on the Jewel. The Jewel was refurbished since the last time we were on it although I don't remember any significant differences from our 2014 cruise. The ... Read More
This is our third time with NCL on the Mexican Riviera. Our second cruise on the Jewel. The Jewel was refurbished since the last time we were on it although I don't remember any significant differences from our 2014 cruise. The ship's condition was, in general, quite good. Our inside cabin (10617) was, well, an inside cabin. A nice quiet one mostly thanks to quiet neighbors. Deck 10 is nice since it is below other cabins. I wouldn't recommend anything on Deck 11 (where all the mini-suites are) because of the potential noise from the activities (restaurants, pool, gym, Splash Academy) above on Deck 12. I am a guy who wants to be asleep by 10 p.m. The only criticism of the particular cabin I have is that the lower portion of the shower appears to be deteriorating. Minor issue. Our cabin steward, Deu, was efficient. Good towel animals--always a source of amusement for me. We ate at Garden Cafe, Teppanyaki, Cagney's, Le Bistro, and Moderno. All were very good to excellent. I learned that one now has to ask for smoked salmon at breakfast in the Garden Cafe. A minor hassle but I got my beloved salmon most mornings. The steaks at Cagney's always are excellent, and my lamb at both Moderno and Le Bistro were top notch too. Service left little to be desired at any of the specialty restaurants. The evening shows were all good. We attended each one except for one of the comedians. I've seen "Band on the Run" a few times before. Always entertaining. "Luminescence" with the acrobats was new to me and the lighting effects were very engaging. I did attend a "meet and greet" with three of the performers. It was interesting to hear about their history and experience onboard. The gymnast/dancer from the Ukraine, Alexis, was very personable and told us a bit of his struggles to get from the Ukraine to a job with NCL. I "invested" in a pass to the Thermal Suites at the spa on the advice of other folks on Cruise Critic. A great investment. The men's side of the area was generally quiet, a good place to relax with a wonderful view from forward on Deck 11. The facilities are pretty compute with hot tub, steam, sauna and assorted showers. I found the common room (which includes heated tile couches) to be full of people who yammered constantly. I mostly avoided it. There is a sign what requests quiet but even the crew members don't respect it. Having been on the same cruise before, we limited our shore excursions to a great walk around Mazatlan. It is worth walking to the beach and seeing the divers and the great sculptures. I was not approached by annoying street vendors. The only annoyance was super aggressive cab drivers trying to lure us into a cab when we wanted to walk. I'm thinking pepper spray next time but that would be wrong. In Puerta Vallarta, we walked around a bit, visiting the local Starbucks. Embarkation was a breeze. I noticed there was a section for Platinum and Platinum Plus but once we had our key cards, we walked directly onto the Jewel (and into the Garden Cafe). Disembarkation was OK too but the lines getting off as we descended the ramps were confusing. No big deal. We had an 8:45 a.m. disembarkation time scheduled and were on our ground transport and rolling by 9 a.m. I thought the Cruise Director, Pedro, was "OK". We all have our on tastes. The Cruise Next lady, Cristina, was helpful. The session with the ship's officers (Captain, Hotel Director, Engineering head) was very interesting and worth attending. I'm a daily gym rat. The gym on the Jewel is fairly large (and I did note that the floors had been replaced since my last visit there), and has adequate equipment. It opened at 6 a.m. daily. I appreciated that. Some mornings it was fairly full, other times pretty empty. The stationary bikes, stair steppers and treadmills all have good entertainment options if you have plug-in headphones to go with the video. Their is a locker room attached. I appreciate the Bridge viewing room aft on Deck 11. It is run to see the bridge. No tours of the area. We did get to see backstage, the laundry area and the main kitchens. Worth the walk. No children on this trip so I can't comment about that. I attended a couple spa-related sessions (free) with the acupuncturist, Echo, and the "Good Feet" gym guy, David. They were both interesting. I didn't buy anything. I would definitely go on the same cruise again. Read Less
1 Helpful Vote
Sail Date: April 2017
Our dining experiences were all good and satisfactory from breakfast to dinner. We tried different restaurants and they were all excellent in food and services. All the waiters and attendants gave excellent services including our ... Read More
Our dining experiences were all good and satisfactory from breakfast to dinner. We tried different restaurants and they were all excellent in food and services. All the waiters and attendants gave excellent services including our stateroom person. The shows and entertainment were great. The gym has modern equipment that I was able to use and enjoyed. We enjoyed playing in the casino although I lost quite a bit of money. Would be nice if I got some back but did not happen. We took 2 excursion tours and we both enjoyed it. The tour guides was very good and knowledgeable and the price was great too. Overall we had a great time. This is our first rime to cruise with NCL but would take NCL again for our future cruises if given special deals and offers. My husband is a retired Military and be nice if we get some good Military offer too. Thank you Read Less
Norwegian Jewel Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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