148 Los Angeles to Mexican Riviera Norwegian Bliss Cruise Reviews

Let me start off by saying I work with the public on a daily basis. I WAS happy to see the wash stations at the buffet entrances. With that said, my mom and I both got terrible colds about the third day into our what was suppose to be a ... Read More
Let me start off by saying I work with the public on a daily basis. I WAS happy to see the wash stations at the buffet entrances. With that said, my mom and I both got terrible colds about the third day into our what was suppose to be a wonderful mother daughter trip. I haven't been sick in four years, terrible coincidents, possibly. OR..maybe there were too many germ breeding children. Had we have known that it was California's spring break we would have picked a different week. I got so sick I was very close to calling the doctor on the ship. I had to cancel my massage the last day because I was coughing so hard there was no way I could've laid flat on my back. Beyond being sick, there was absolutely no reprimand by your staff what so ever. Kids running into people because of lack of supervision. Screaming and belching in the buffet dining hall. Incessantly running up and down the hallways of the rooms the ENTIRE week. There was a complete lack of respect for the people that paid a lot of money that wanted a relaxing cruise. It was the farthest thing from relaxing. I've been on both Royal Caribbean and Carnival and I've never experienced THAT many kids. They were being so abnoxious at one point I was looking forward to getting home. I shouldn't be thinking that on a wonderful mother/daughter trip, right? Everytime we'd find a nice cozy spot to curl up with our books on the observation deck there would be a group of kids, with absolutely NO adults, come sit near us being loud, making a scene, totally distracting, and VERY disrespectful. That seemed to being a common denominator throughout the whole week. Kids being very disrespectful with no parental supervision. I think this will be my first and last Norwegian cruise unfortunately. Way too many kids! Read Less
Sail Date April 2019
We had sailed on the NCL Getaway last year so we knew what we were getting into; however, this was during Spring Break time and the ship was very crowded. We are a senior couple and have pretty much decided that if the ship has a water ... Read More
We had sailed on the NCL Getaway last year so we knew what we were getting into; however, this was during Spring Break time and the ship was very crowded. We are a senior couple and have pretty much decided that if the ship has a water slide and race track on the upper deck that it probably wasn't for us. With that being said, the ship is beautiful. Because it is so new everything is great. We both felt the entertainment was below par, and again, because it was during spring break we couldn't get into some shows because they were booked long before we got on the ship. We like to collect art so we went to several art auctions, as well as some specialty dining experiences. We have been on this cruise with other ships so we are very familair with the ports, so we picked this cruise more for the ship and not the ports. Read Less
Sail Date April 2019
Norwegian Cruise On The Bliss. If you are thinking of booking a cruise with Norwegian on the Bliss here are some important things that will enlighten you and maybe help narrow your decision between cruise lines. I really wish some ... Read More
Norwegian Cruise On The Bliss. If you are thinking of booking a cruise with Norwegian on the Bliss here are some important things that will enlighten you and maybe help narrow your decision between cruise lines. I really wish some of this info was available before we booked for 6 people. 2 ocean side rooms, 2 kids 4 adults with my Father in-law being disabled and needing a wheelchair. Our trip started off on a very bumpy start with a 3 hour boarding process at long beach. Ugh.. We notified NCL that we needed assistance to 1 in our group but they informed us no wheelchairs available at that time so they had about 7 disabled people stuck sitting on a bench outside the terminal in the sun for over an hour. No water offered to them or another area to sit in the shade. Was so bad! My father in-law was a total trooper and said I’ll stand in line cause he didn’t want to take a chair away from anyone else. We made him stay put. Finally NCL sent over an assitant and brought everyone inside but told all the family’s they would have to separate everyone except one family member, (just dumb).. Had no idea if we would be able to see them again with the 1,000 plus people in line till we boarded. As we got into the main check-in after waiting in line for a hour plus they then made you take a number to wait in another line.. What rocket science figured this one out??? So now another hour plus line after your number was called. Complete disconnect!! We were hoping that Dad wasn’t having to deal with this madness but well he was as I looked across and saw him in a line of 5 trying to get though the special assist line. He literally was in a line of 5 for more then an hour.. Just crazy.. It took 1 hour to process 5. Recap, NCL separated our complete family and made him wait in another line for well over a hour after sitting in the hot sun for over a hour.. NCL really knows how to treat disabled people! I’ve never seen anything like it.. This is America not a third world country.. We are blown away with this. Wait it gets better. Once finally getting to our state rooms we asked about getting a wheel chair. Figured we would have no problem.. Ha.. Nope. “Sorry sir, we are out of wheelchairs but maybe you could head down to Guest Services and ask them.” So I went down and low and behold another line 30 deep. Just keeps getting better. I picked up the lobby phone and called to see what options we had. Amazing that we were able to get ahold of a NCL member. They confirmed that no wheelchairs were available but if we wanted to go anywhere just call and a NCL member will pickup and drop off. Well we tried that a few times and it was a bust. 20 to 30 min pickup time and once you are at your destination that they take the wheelchair so now you have to call and request a pickup. This clearly wasn’t going to work. We attempted another try to find a wheelchair and they found one. That was a relief until we were given the bill for 195 bucks and the challenge of trying to maneuver through the hallways with all the service carts in the way. Clearly NCL is not taking Handicap or Disabled guests as a priority. The Bliss is not setup to truly make it easy to get around with small hallways, no center elevator and crew not trained. We just found out about disembarking is going to be the same issue. No priority. Another fun fact in the wisdom who’s ever in charge of getting luggage off you need to have your luggage outside your cabinet by 11:00 PM the night before so if you need to get ready the next morning you’ve better have what you need. Great so with all the extra stuff your Dad needs like meds and other crucial things we need to find a place other then his bags that need to be taken beforehand.. We already have a bunch of luggage to content with so it just make more things to desk with. NCL is very safety conscience so little surprised they are having all the guest clog in the hallways with bags. If there is an emergency no way we would be able to pass all the bags with a wheel chair. Makes no sense! The ship is beautiful and their newest in NCL fleet but be prepared to be nickel and dimed to death.. We paid for everything in advance including 6 nights of fine dining so wanted everything included but we were so wrong! They kill you with the WiFi for 300 for a week per guest. And if you want to keep in touch with your family and kids they have a basic NCL connection that will run you about 10 per person so you can text from phone to phone while on the ship after downloading the NCL app. Should be free! You also get charged 15 dollars per day per guest and if you want soda for the kids or adults that package is another 50. Oh and no free bottled water! Race track and Laser tag cost and if you don’t signup the minute you get on the boat forget it. Books up in super quick. Another bummer. Be careful about room selection. We booked directly with NCL thinking that they would know the ship better then anyone else. Wrong! I got talked into center upper deck for the following reasons; - less movement for bad weather - restaurant access Well not having a center elevator is a big issue with wheel chair and almost every night on the main pool deck there was a party with the music playing full blast. Both rooms vibrated until 12 almost every night. We didn’t sleep for 4 of the 6 nights on the ship. I’m for everyone partying but I want to be able to retreat to a quiet place to sleep. So basically center ship DO NOT STAY on deck 12,13,14 or 15 unless you don’t want to be sleep. I did complain a few times and finally got some help with the DJ bringing down the level days later. It was crazy that they would turn the sound all the way up with only 75 guest on the deck that can hold 1,500 plus. Doesn’t make sense. In all fairness they would have moved us but the ship was completely booked. Also tough when you have assigned cabinets next to each other. Dinning experience was mixed feelings. Our favorite was; - Ocean blue - Cagney’s - The Local - Le Bistro - Savor - Taste - La Cucina Ocean blue and Le Bistro were epic! Worse food and service - Los Lobos 2 hours to eat with reservation and food order came back wrong 3 times on two different items. My kids finally gave up and just didn’t eat dinner. Then the manager tried to compensate for our bad experience by not charging for the side of beans and flour tortillas. I pretty much said please charge me and walked out. Bad with a side of more bad. Food was also terrible. Kids left and went to the Garden Cafe buffet to try to eat some dinner. Entertainment: Good luck getting into any of the shows if not booked the minute you get on board. We paid for the only show we could get into which was Havana (and was a 10:00 evening showing) but with our dinner running late at Cagneys we missed it. And yes we got charged anyway.. Another challenge is getting a hold of someone of Guest Services without going to the counter. I’ve must of called at least 20 times within the 4 days and only was able to touch base over the phone 5 of the 20. Best time to go physically is before 7 or after 9:00 if you don’t want to wait in line. The only person who has been helpful really is the General Manager Belkys Sanchez. She has helped with the noise the best she can. All and all is has been an experience with more lows than highs for our first experience with NCL. Sincerely the Barbera’s Read Less
Sail Date April 2019
About me and my style of cruising: This was my 11th cruise. I am a single gay Gent and usually sail solo. I work long, hard hours and live a clean and healthy lifestyle 50 weeks of the year. But on my vacation, I like to swing from the ... Read More
About me and my style of cruising: This was my 11th cruise. I am a single gay Gent and usually sail solo. I work long, hard hours and live a clean and healthy lifestyle 50 weeks of the year. But on my vacation, I like to swing from the chandeliers and act as though there is no tomorrow as I party, dance, drink and get to know fun new people. This I did on the Bliss with extreme ease and the utmost of joy! Loved the ship, my fellow passengers, the events on board, the food, the ocean and, of course, Mexico itself (especially P.V.) and being there for dia de los muertos. I would rather do nothing else than sail the ocean on these fantastic machines. The ship is, of course, beautiful! There was a very good vibe on board, with fun passengers, lots of dancing and fun activities. The ship is decorated and laid out beautifully. Always lots to do. There were several fun deck parties at night with energized people that went on much longer than what I have experienced on other ships. The nightclub on this ship is called The Social, and I was very pleased with the overall atmosphere and layout. While small, I would call it intimate rather than over crowded. Good music and a great crowd of people that liked to party into the early hours. There was an LGBT get together every night @ 7 in the observation lounge. It was mostly well attended and very worthwhile. These always prove to be a great way for a solo traveler to meet lots of new and interesting folks. If you are shy about these things, don't be. Just go and grab yourself a seat, smile and say hi. Always plenty of couples there too. Silent disco-- Fun, fun, fun! Don’t miss this. Although you aren’t speaking to people, it is a very social event because you are moving around amongst all the people and, in order to receive the music, you are required to dance in a proximity that makes it personal, but not too. And the number of folks present was just about right. Neat! As for the pools and sun decks: Like many, I enjoy lying out in the sun and swimming. For a ship this size, the main pool area and deck above are way, way too small for this many people. Chair hogging is definitely a problem here. The aft sunning area is also small and doesn’t even have a pool. One pool?!? Yes, there are out-of-the way places where you might find a spot, but most people like to be closer to the music and fun. I liked that they provided beach balls in the pool. That got people having fun hitting them back and forth. And I personally like that the pool is too deep to stand in because I like to swim/tread water and I always had plenty of space amongst all those people to do that. Regarding the food, I take most of my meals in the buffet. Out of the 11 floating troughs I have experienced through the years, I would rate this buffet about average. The number of dishes and variety is lacking. For my taste, they could have replaced the Indian section with something much better and, thereby, improved the variety. Tastiness was overall good, but meat was usually dry, in fact I think that was the driest salmon I have ever had. Salad bar was always fresh and delicious. The buffet was never overly crowded and I never had to wait in line to serve myself some food--Very good flow. Despite what I have often read, I could always find a seat, even a very good seat in the front of the buffet which looks out onto the huge window of the observation lounge below. Most fellow sailors, having buffet bodies, just don't want to walk far from the food troughs. If you like the lido deck burger grill on most ships, you may be sadly disappointed here. Burgers are self serve inside the buffet and were the worst I have ever had on a ship. Pizza was ok. I also dined at Food Republic three times. Food was simply delicious (except for cod skewers) and, for me, well worth the price. Hostess is very good and extremely warm and friendly. Wait staff at Food Republic, however, is lacking attentiveness and are somewhat cold and unfriendly in manner. They also didn’t seem to recognize me on my third visit. And when I wanted to bring my two half rolls back to my room for later, server looked at me as though I was crazy. It was wonderful to have Margarita Ville open for buffet breakfast. Most don't know about it, so I mostly had the place to myself. Muesli was delicious. Since the elevators are often maligned, I wanted to offer my quick take: People are very impatient. This is a ship, people. I heard folks gripping more than once that, “Oh my god, we have to stop at EVERY floor????” Come on now! I actually think these elevators are above average in speed when compared to other ships I have been on. On embarkation, I didn’t wait more than a few seconds and never had to wait for more than a minute of so. I suspect most of these complaints are from people who always head for the elevator right when a show or event is let out. Here are some things that could definitely use improvement: I enjoy experiencing the live music on ships. In this department, this ship is seriously lacking. I did not experience any of the production shows, but did sample all of the live bands playing at the different venues, a there are a good number of them. Most of the singers were rather amateurish. The Beatles band was just ok, but the Cavern is a complete joke. Even if you get there early to stand, don’t plan on seeing anything. Ventilation is inadequate--Could not even breathe with the air so hot and stuffy in there. I know they played in the main theater once, but I would suggest they move the other Beatle shows to the Main Atrium, where there is a huge amount of standing and viewing space. Instead the Atrium hosted acts in the evening that left much to be desired. There were two very good live bands that deserve special mention: The Greg White Jr. Band that played at Q and Familiar Strangers that played on the pool deck. Stateroom power for A\C is weak and the shower hot water was never really hot, day or night. I don't like the upper decks of this ship. It's all about go-carts, laser tag, and exclusive haven areas-- Very poor in my book. One of the things I fell in love with on my first cruise was just being outside and having wonderful 360 degree views of the sea. Especially love having an outside forward view with no glass in front of my face. Here, there certainly is not that. In fact, there are no outside forward looking views for us non-haven peasants. There is that in the observation lounge, but it’s inside with glass in front of your face and A/c air in your lungs. Bartenders are the most unfriendly bunch I have ever experienced on my 11 cruises, especially the bartender at the outside bar that has “Oct 31” painted on the wall. Love that bar, but ended up avoiding it because of him. Very grumpy, non-sociable and more interested in completing paper work than providing prompt service. Maybe he'd be better in a loud bar that doesn't require friendliness. Most bartenders I encountered couldn't provide a smile, much less a hello. It’s more like… “what do you want, you’re bugging me?” The exception is the Serbian gentleman who works at the observation lounge bar-- very nice and efficient. It was often difficult to get a drink. I know there were the maximum bartenders possible at the night club, but the observation lounge could easily accommodate more staff. Multiple events going on in there with two bartenders and a half hour wait for a drink. I had a super duper time on this trip and would recommend it wholeheartedly. Thank you Bliss, Love you. Read Less
Sail Date October 2018
This was my first cruise experience and I was initially a little skeptical. However, once on board, the entire experience was absolutely incredible. The entire staff on the ship were courteous, attentive and caring. I was amazed at how ... Read More
This was my first cruise experience and I was initially a little skeptical. However, once on board, the entire experience was absolutely incredible. The entire staff on the ship were courteous, attentive and caring. I was amazed at how clean the ship was and how orderly the staff were in making sure the guests got on the ship safely. Our steward, Martin was amazing in providing me and my family of 8 with everything we needed to be comfortable in the cabins. The staff at the restaurants attended our tables with exceptional service! All of the eating establishments made sure sanitation was a priority providing hand sanitizers and wash areas.The crew provided so much entertainment and things to do on the ship keeping us all entertained from start to finish. My family and I are already planning our next cruise. The overall experience was one my entire family will never forget! ! Read Less
Sail Date October 2018
We are a family with young children (ages 6 and 12). My son (age 12) is special needs and we were booked in a HA stateroom (5136). This is our 15th cruise, our first time with NCL! We have mainly sailed with Disney and have done a few ... Read More
We are a family with young children (ages 6 and 12). My son (age 12) is special needs and we were booked in a HA stateroom (5136). This is our 15th cruise, our first time with NCL! We have mainly sailed with Disney and have done a few cruises with RCCL and Carnival. Embarkation/Disembarkation - We arrived at the port around 1 pm and because our son is special needs and is in a wheelchair, we were attended to and take care of quite well. Both embarkation and disembarkation was a breeze for us. Cabin - for an HA room that fits 4, you only have ONE cabin choice onboard the Bliss - a family oceanview stateroom. The room was very spacious and had lots of storage space. Beds were comfortable and our stateroom host was very attentive and friendly. This room is by the service/crew elevator and there are a lot of noise coming from that area. In general, noises here and there do NOT bother us but I can see how it can be an issue to others who are more sensitive to sound. Entertainment - Only saw Jersey Boys and it was PHENOMENAL!!! Do not take young children to this show as it is not exactly kid friendly (due to language). The cast was outstanding and amazingly talented. It's a must see in my opinion. Live bands onboard were also very very good. We enjoyed hanging out at the atrium or at The Local listening to them perform. Kids Club - my daughter (age 6) loved and enjoyed her time at the Splash Academy. She went almost every day - an hour or two during the day/night. Counselors were very friendly and the activities were fun and enticing. Specialty Dining - we had a 3 meal package and dined at Cagney's, Teppanyaki, and Los Lobos - all were EXCELLENT!!! Food was great, service was great, everything was well prepared and everyone went above and beyond. Definitely one of the highlights of our cruise! Cruise Staff - 90% were friendly, helpful, and had smiles on their faces willing to help and assist you. Out of the 15 cruises we've done, I would rank this as the 2nd most friendly staffed ship. We had a person or two here and there that never said hi but then again, you will always have that on ANY cruise you go on. For the most part, the staff was fabulous. Laser Tag/Go Kart - AWESOME!!! If you really stop to think that you are doing these activities ON A SHIP, in the MIDDLE OF THE OCEAN - that in itself is AMAZING! While $9.95 isn't necessarily a lot of money to charge to experience it, I'm a bit disappointed that NCL decided to even charge at all. We don't pay to go ice skating, rock climbing, zip lining on any of RCCLs ships nor does Carnival charge to go on their Sky Ride. I just feel that these should have been complimentary. Arcade - we purchased the unlimited arcade pass for 1 person. I believe it was $56 total for 7 days if purchased prior to the cruise and it was WELL WORTH IT!!! Although only valid to use on games with a GREEN slot, my daughter took advantage and played Mario Kart (by The Local) at least 25 times every day. Racing games, basketball, air hockey, and shooting games in the Arcade are also eligible under the unlimited pass (all are coded GREEN). Now let's get on the CONS.... 1. FAMILY pool (right next to the kids splash area) is 5 feet 7 inches deep! You will rarely see anyone in that pool for the simple reason that NOBODY wants to RELAX in the pool by TREADING WATER! Why NCL did not put a shallow area in that pools is crazy to me. Most people would like to take a dip in the pool and be able to stand up in it while enjoying a drink and soaking in the sun. No one wants to be treading water while trying to sip a cocktail. 2. Big screen TV by the pool - plays NCL commercials 90% of the time. On the last night of the cruise, they did play ONE movie. Why not play a movie on the screen multiple times a day?! Having NCL commercials on that big screen majority of the time is such a waste in my opinion. 3. This is our biggest complaint of all - the ELEVATORS!!! Our room was on deck 5, the buffet and pool deck (which we often go to) are both on deck 16. The climb up or down from 5 to 16 and vice versa would often take FOREVER. The elevator would practically stop at every floor!!! The elevators are always crowded and full of people!!!! There is NO A/C in the elevators so you are there cramped and sweating. This was the top complaint among majority of cruisers in our sailing. Everyone was talking about the elevators! OVERALL... Yes, we would sail on NCL again. Yes, we would sail on the Bliss again. The ship is beautiful and though I am not so much into art, I was really intrigued and quite fascinated by the art displayed onboard - cool and very unique!!! Feel free to ask any questions, I'd be happy to answer them for you =) Read Less
Sail Date October 2018
Loved my Norwegian Bliss Cruise. Best: Food was really good. Ate at the Garden Cafe, The Observation Deck 15, The Local, and the 3 dining rooms. Overall I thought these were above average. Staff throughout the ship were the ... Read More
Loved my Norwegian Bliss Cruise. Best: Food was really good. Ate at the Garden Cafe, The Observation Deck 15, The Local, and the 3 dining rooms. Overall I thought these were above average. Staff throughout the ship were the nicest, most helpful, and fun people I've every encountered on a cruise! Bravo Norwegian - I hope you treat them well. The bartenders were outstanding. My room steward was charming, unobtrusive, and kept my room immaculate. Anytime you asked staff a question they would bend over backwards to help. The BEST. I totally enjoyed the entertainment. The band called Familiar Strangers was fabulous. They played Calypso pool side then throughout the cruise played Motown and Bob Marley and other sets mainly on the 6th Floor Atrium which was a really comfortable venue for entertainment. You guys are talented. I loved the comedy show - Thanks for not swearing the whole time while STILL being very funny. The Cavern Club Beatles were WONDERFUL. Go down and get in line 45 minutes before the scheduled performance. They will let you in about 1/2 before the show and you can drink. The cruise director was very good and the guy from Hong Kong that hosts many of the games was sooooooo funny. As big as this ship is, I never felt overcrowded which was amazing. Don't miss the peaceful Observation Deck on 15. The room configuration is a bit weird and small. Read Less
Sail Date October 2018
Was a beautiful ship ! Great Halloween fun. Entertainment was excellent. The only downside was no Straws to drink my foo foo drink. In fact no straws any where NOTE TO SLELF! Bring Straws with ! MENUS AT CAGNEYS,LA BISTRO WERE ... Read More
Was a beautiful ship ! Great Halloween fun. Entertainment was excellent. The only downside was no Straws to drink my foo foo drink. In fact no straws any where NOTE TO SLELF! Bring Straws with ! MENUS AT CAGNEYS,LA BISTRO WERE CHANGED NO RIBEYES AND NO MUSHROOM SOUP:( The Elevators are very small and slow. Embarkation with wheelchair service was terrible and the woman trying to help. Were not very helpful. The ports were good. Entertainment were very good. Great dancing and music. Missed the Beatlemaina didn't make reservations. Also plan dinner and theater reservation way in advance.prior sailing. Sea days there was plenty of things to do. Some new restaurants los lobos was very good. Warning alot of food! Q was also very good . Go for banana pudding and peach cobbler first. Guest services needs a little help with disability needs. They need help with getting the scooters back to the rooms in the am.without having to call. Other then the Straw issue. The ship was beautiful. Don't plan on bringing any big money back from the casino. Love the new set up with smoking area of the casino is enclosed .I wish the other ships will make this same enclosed smoking area.. Cant wait to sail again. Read Less
Sail Date October 2018
We booked this cruise as a local, easy vacation. We didn't want to fly so we looked for a cruise from LA. I saw the Bliss and was really interested in trying one of NCLs newer ships because our last NCL cruise on the Start was ... Read More
We booked this cruise as a local, easy vacation. We didn't want to fly so we looked for a cruise from LA. I saw the Bliss and was really interested in trying one of NCLs newer ships because our last NCL cruise on the Start was terrible. The food, Entertainment and staff were fantastic. Much better than we were expecting. The Bands and DJs were very good and there was always plenty to do in the evening. Some nights it was hard to choose which event to go to. The Halloween party was really fun with hundreds of people in costume. The ship is beautiful and well layed out. We ate dinner primarily at specialties (5 times) and the MDR. For lunch we also did the MDR or the Local. We loved the Local, great burgers, wings and fish and chips. I think we got wings every day and usually again before heading to bed. Le Bistro was our favorite specialty, followed by Ocean blue, Cagneys, La Cuchina then Los Lobos. Los Lobos was nothing special but being from SoCal we have so much good Mexican food that it would be hard to impress us. So skip it if you know good Mexican because it's no better than El Torito. Now the negatives, We did find some of the venues were too small. The comedians in the Social or Q packed those places and unless you came very early there were no seats. The Cavern was even worse especially when the beatles cover band played. You really needed to get there almost an hour early to get a seat. The other negatives were the wine selection on the beverage package was pathetic, charging for water...really?? and they can't seem to make a decent cup of coffee on that ship. Monor nits in an otherwise great cruise. Read Less
Sail Date October 2018
We chose this ship because it was new and leaving from Vancouver Canada, where we live. It is a beautiful ship brand new, this was great. We had a balcony which we enjoyed very much, we were on the same deck as the observation lounge ... Read More
We chose this ship because it was new and leaving from Vancouver Canada, where we live. It is a beautiful ship brand new, this was great. We had a balcony which we enjoyed very much, we were on the same deck as the observation lounge also very handy. Everything was going okay for us except for one thing. I had some ship board credit to spend, I saw nothing to buy in the shops so I thought why not inquire if I could use in the Casino. I love trying my luck. I went to the cashier cage and asked it that was possible, she asked to see my card her boss was standing right behind her, she checked and put my card into her computer, her reply to me was yes you can. I therefore played on the slots. When we left the boat in the morning my husband got a copy of our ship board account. Everything was correct "then", but when we got home we noticed another charge was put on our Master Card account an extra $100.00, when we inquired with guest services corporate office, we were told that because that "$100.00" was a non refundable ship board credit it could not be used in the casino., Wow! The cashier never informed us that there is a difference in what sbc you can use in the casino. In fact if you check their web site they even advertise sbc can be used for casino play, again no mention it can't be as they describe it " non refundable sbc". What really hurts is on my statement from the cruise line, it now shows I left behind unused $100.00 sbc, again Wow!! The entertainment was good, the Beattle show as fantastic. The buffet was not good , the meat they carved was fatty and cold. Breakfast in the dinning rooms were good, but get there early to avoid line ups. Breakfast room service has a service charge. The boat is bright and very cheery and brand new which was great! Read Less
Sail Date October 2018
I cruised over Halloween week with a large hosted singles group. While I pretty quickly figured out that the hosted-singles thing wasn't my cup of tea, I was entirely pleased with the Bliss, and with NCL in general. The ship ... Read More
I cruised over Halloween week with a large hosted singles group. While I pretty quickly figured out that the hosted-singles thing wasn't my cup of tea, I was entirely pleased with the Bliss, and with NCL in general. The ship itself is absolutely beautiful. It rarely felt crowded, except for a few times when trying to get an elevator right after a show let out, but that's just the nature of a megaship. Otherwise, I could always find a lounger or a seat at the bar. The cabins are well-laid out, with three (!) outlets at the vanity of our balcony cabin, instead of one as on the older Jewel-class ships. The closet had a hanging rod & some open shelving. Could have used a little more drawer storage space (there's only the two drawers under the sofa,) but we made it work. Everyone we encountered was great, from our room steward to the bartenders to the Guest Services folks that we had to speak with a couple times. Service in the MDRs was sometimes a little leisurely; but I was generally seated with a large group, so blamed the slowness on that. I really liked the shows, which is an area where NCL really shines. Jersey Boys was outstanding, and ¡Havana! was quite well-done & beautifully staged, if a little short on plot. Some in my group thought it was going to be another Broadway-style show & complained that it was boring, but, hey, I liked it for the song-and-dance revue that it was. Wasn't too impressed by the comedy shows, they seemed a little flat. The unexpectedly-wow show was Happy Hour Prohibition. Don't miss it, it's a great up-close cabaret style revue that's a little goofy & a little naughty & all good fun! I spent every spare moment in the Thermal Suite. It has a good-sized pool and lots of seating in the saunas & steam room. Plenty of tile loungers facing aft were a good way to enjoy a leisurely sea day, watching the water. Loved, loved, loved Bliss; and can't wait to sail her again. Read Less
Sail Date October 2018
We were a family including 1 Grandma, 2 daughters, 1 cousin, 1 grandson in 3 balcony rooms, celebrating a 50th Birthday in addition to Halloween. Overall, it was an OK cruise, but we have had much better on the previous 4 NCL ships (Dream, ... Read More
We were a family including 1 Grandma, 2 daughters, 1 cousin, 1 grandson in 3 balcony rooms, celebrating a 50th Birthday in addition to Halloween. Overall, it was an OK cruise, but we have had much better on the previous 4 NCL ships (Dream, Getaway, Escape, Spirit). The Bliss, being brand new, was a beautiful ship, with the very large Observation Lounge the best part of the ship, and the race cars next best feature (even at $9.99/ride). Room Steward was pleasant but not spectacular, bartenders were attentive and friendly (except for the blonde European gal in the Atrium), but service was severely lacking in all restaurants (fee + included) except for Riza & Denise the first night in Taste. Having a number of large groups on board this sailing, there were a few times I was unable to get into a venue due to ‘closed for private event’ sign posted. The adult pool and the shenanigans like boobs popping out during ‘adult games’ were easily seen by the kids on the second story of the kids splash area & slides. That in addition to the language and hollering during the adult games was entirely inappropriate for little ones. I continue to be amazed that no separate area for a kids pool is a standard feature on NCL ships, especially newer ones, save for the awesome Spirit which got the kids pool & its location spot-on. We had a terrible birthday dinner at Cagney’s, overcooked steak for everyone, a terrible Le Bistro dinner (food), and a great, entertaining dinner at Teppanyaki. Games in the Atrium were fun, cruise director and asst cruise director were a lot of fun. Kiddo (11 yo) loved the kid’s club as usual, made a lot of friends and took advantage of the race track 4 times, all on-demand bookings without reservations. The silent disco was a blast, it was only offered a few times, but should be a standard nightly offering. Jersey Boys was very good, but about 30 min. too long. Embarkation was a nightmare in San Pedro, clearly some labor issues going on, we waited 2 hours once we got to port, all of it standing. I got sick the last day of the cruise, which lasted another 5 days until I was well enough to go back to work, in office. I can’t say what the bug was, but the symptoms were identical to norovirus and took way longer than any stomach bug I have ever had. I talked to other passengers after cruise who also complained of on-board illness. All the new bells & whistles included, I would still pick a smaller NCL ship next time, or the Getaway, as the next NCL pick. We did all of our own excursions, not using anything sponsored by NCL. Read Less
Sail Date October 2018
We chose this cruise because it was a chance to cruise on a brand new ship and a new cruise itinerary for us. We also had a balcony room for the first time ever. This ship was truly spectacular...nothing like we've ever seen on ... Read More
We chose this cruise because it was a chance to cruise on a brand new ship and a new cruise itinerary for us. We also had a balcony room for the first time ever. This ship was truly spectacular...nothing like we've ever seen on other cruise ships. They didn't miss a thing....from the amazing art work all around the ship, the beautiful flooring....including fish that swim to the front of the ship so you always know which direction your going! The cabin and bathroom were huge, the bed and pillows were luxurious, lots of storage and closet space and the balcony was amazing. We've read other reviews about the staff being unhappy but we didn't see it....we were always greeted with smiles and quick service. The entertainment was top notch....we live in Vegas so we see a lot of shows here and Jersey Boy's and Beatle Mania could step right in here with no problems. The food was excellent and plentiful, the buffet was so spread out and had so many stations that we never waiting for anything. We ate in three speciality resturants (LaCucina, Cagneys, and the Q)….they all were excellent (food and service). Silas, the cruise director, really kept everything going and made sure everyone had a great time. We were there over Halloween and what an experience it was to see all the costumes, the ship even had a haunted house that was really, really scary!! We can't say enough good things about our experience...so much that we're talking about our next cruise on the Bliss!! The only thing we could even see a slight improvement on would be embarkation - need a few more signs, there were several lines and we weren't sure which one to be in, turned out we waited in one for about 20 minutes before realizing we were in the wrong line and moved to another one to wait another 20-30 minutes. Not a big problem though, we were just so happy to be there! Read Less
Sail Date October 2018
I have been taking cruises for several years now, and NCL is my go to Cruise Line. I can't say enough about the Free Style Cruising. The restaurants are wonderful, especially the service, more so in the specialty ones. The ... Read More
I have been taking cruises for several years now, and NCL is my go to Cruise Line. I can't say enough about the Free Style Cruising. The restaurants are wonderful, especially the service, more so in the specialty ones. The entertainment, this time was one of my all time favorites. I had to see Jersey Boys twice. It was such a spectacular production. I truly felt I was on Broadway with the quality of the show. The Bliss incorporated a new feature the "Observation Deck" The lounge was spectacular, so much free space where you could go to relax and get some quality time. The Cruise Director and his staff were excellent as well. Generally the Cruise Director stands out, and the team is in the background. This time his assistant director and the team members were all great in their own way. There was so much to do that 7 days was really not enough time. Unfortunately I don't get enough vacation to take any longer ones. I generally stay in Haven level cabins. This Haven has out done themselves. First the service seemed to be better than ever. The concierge Adrian, met to your every need. The steward of the room Michael was superb as well as the butler. The new observation deck/lounge of the Bliss is second to none. It You could go in through the day and evening and pick up a light snack or enjoy relaxing reading and watching the cruise move along. Another feature is that they made the upper sun deck 16 years old and older, which kept a more adult like atmosphere. The private dinning room was not only a great convenience but truly one of the best restaurants there was on the ship. Since I had never been to any of these ports, I took advantage of all three. The early disembarkation that the Haven get was also a special perk. I am now a Platinum Level Member of eh NCL line and continue to look forward to many more cruises. The perks that are given to the loyal members is also a very enjoyable touch. I have already booked for November 2019 with the first voyage out of Miami of the Encore, their newest ship being launched next November. In between then I am looking for a possible trip perhaps to Cuba. If you are thinking you might want to try this style of cruise line, I encourage you to do so. It truly is an awesome experience. Read Less
Sail Date October 2018
My singles group was on this cruise ship. NOT good for large groups because dining is all over the ship in smaller venues, so it could not meet our group needs, we were 450 people. Pricing was inconsistent, I bought about a year before the ... Read More
My singles group was on this cruise ship. NOT good for large groups because dining is all over the ship in smaller venues, so it could not meet our group needs, we were 450 people. Pricing was inconsistent, I bought about a year before the cruise with way over inflated pricing and was never told that others (found out later) paid about 45% less!! Internet service was poor according to many including myself. The food: Buffet was usually decent, sometimes excellent. The main dining rooms offer the same meals every night to entice you to purchase dining from a specialty restaurant.....which was pretty good, ended up dining at the French restaurant and Cagneys, very good. Drinks were usually watered down I hear unless you cash tip the same bartender over and over. Some NICE features though, overall. If you SMOKE, you will not be happy, very few places to smoke plus ( I loved this) if you go to the casino, they have a CLOSED OFF ROOM to gamble separated from the rest of the casino, in effect, smoke free gambling! Vegas should learn a few things from them. We all know that smoking kills and nobody should be subjected to 2nd hand smoke, ever. So for this, I give NCL kudos! Yes, heard some complaining from people who smoked. Too bad, sorry, I hate smoking. The Go Karts looked like fun but I could not get to it. Dining in the main room could be better. Cabins are VERY small unless you get a suite, so beware! The mini suite bathroom was built for handicap people so the bathroom was LARGE but not enough places to put things. So I rated a 3. Jersy Boys show was great and the Beatles cover band, well, I liked it but i've seen MUCH better Beatle cover bands. Read Less
Sail Date October 2018
We decided to go to the Mexican Riviera on cruise ship Norwegian bliss. We upgraded to a balcony stateroom in the back of the ship, which was very nice. We sailed out of Los Angeles for a 7-day cruise. Condition of the cruise ship is very ... Read More
We decided to go to the Mexican Riviera on cruise ship Norwegian bliss. We upgraded to a balcony stateroom in the back of the ship, which was very nice. We sailed out of Los Angeles for a 7-day cruise. Condition of the cruise ship is very nice. Staff on board that works with the customers was very overworked but try to do their best. The food was mediocre and the desserts were poor but presentation of the overall food was very good. Our state room after four days we were writing notes in the dust on the mirrors to please. Clean the mayor. We had dinner at Manhattan room, Cagney’s steakhouse and the onboard buffet. Food was mediocre at best at the restaurants but surprisingly, the buffet was the best with the freshest food. This may sound like I bad mouthing the cruise ship truly when you pay as much money as we did our expectations were high, and we’re very disappointed with the whole experience. We are world travelers, and this is one of the worst experiences we have ever had. Investigate other cruise lines before you choose a Norwegian Read Less
Sail Date October 2018
We chose this cruise due to port proximity to our home state of Arizona. This is an incredibly large ship with a lot to do. Overall, or experience was very good. We had two big "singles" groups on board & struggled in getting ... Read More
We chose this cruise due to port proximity to our home state of Arizona. This is an incredibly large ship with a lot to do. Overall, or experience was very good. We had two big "singles" groups on board & struggled in getting reservations for dinner. Only availability was either at 5pm or 9pm. This made it difficult for my elderly parents. The staff was not as friendly as I have experienced on previous cruises. Felt like I was bothering them at times when ordering drinks or asking questions. The individual that checked us in at port made some mistakes & did not load our credit card information for both cabins we were occupying. This made us have to go to Customer Relations in the main lobby. The individual that assisted us barely even looked up at us as he completed the necessary changes. Was a bit uncomfortable with it all being my elderly father was the one having to go through having his picture retaken at that time. Luckily my father has a good sense of humor stating "I think he has had a bad day." The ship bars, for the most part, were incredibly busy. The bar tenders manning the bars by the pool area rarely smiled. It was definitely not a pleasant experience getting your drinks from them as has been on other cruises. While I would recommend NCL for cruises, overall, this cruise was not as great an experience as previous cruises I have taken with NCL. Read Less
Sail Date October 2018
We really enjoyed our cruise on Bliss. It's very big ship with lots of dining and entertainment options. It was also Halloween and we had like 1000 singles on the ship, so that was great people watching. We flew in the night before ... Read More
We really enjoyed our cruise on Bliss. It's very big ship with lots of dining and entertainment options. It was also Halloween and we had like 1000 singles on the ship, so that was great people watching. We flew in the night before and stayed at the Hyatt regency in Long Beach. I can't say enough good things about it. It was perfect and about 15-20 mins to port. We had a gorgeous view of the queen Mary which we unfortunately didn't have enough time to visit. The one part that was not pleasant was check in at San Pedro world cruise center. It was extremely chaotic, very little signage. Our Lyft driver was confused. Porters were taking new luggage and helping passengers getting off. Super confusing mixing the two different cruises. Once we figured out where to go, the line wasnt bad. It moved sort of quickly. Once through security we waited in another line to get checked in and receive room keys. Again signage was poor and we had to ask. Disembark was also poor and chaotic once off the ship. At check in they didn't give us a map of the ship and we had to go back and ask. By the time we got in to the boarding wait area... they had started boarding groups 1-4. We were group 21. We waited about 20 mins and were on the ship by 11:15 am. Once on the ship we ran for guest services but were told that Vibe Beach club passes were already sold out. I think they only have 70 of them. Somewhat discouraged we went to the Social to book go karts, laser tag and shows. That was fairly easy and short. Laser tag was 9.95 and go karts too. Happy hour prohibition was 35.98 but includes 5 regular sized drinks. Plus we loved that show but not for kids. Once booked we headed up to the garden Cafe and pool deck on 16. Lots of people , we grabbed a snack and a drink and two loungers in the shade. Sail away was pretty easy to entertaining but drinks expensive and no straws. Then off to check out our balcony room...more on that in room review but we liked it. First show was ¡Havana!. It was great and we both enjoyed it. It was an original musical, lots of singing and dancing but blessedly short. I think a little over an hour. Get there early 20 mins for a good seat. We sat middle row in the middle. Very much enjoyed it. Next we saw Jersey Boys and though longer...2 hours it was fabulous and Broadway quality. Very entertaining story, awesome singers and sets. Again get there early...we were late and sat too far back and couldn't see as well as I would have liked. I would have seen this twice but we went to the last one. We did not see comedy but heard it was great. Too much to do. Pool was great with an adults only pool next to the kids water park area. We did one water slide but I didn't have the courage to do the ocean loop because u drop 10 feet. Lots of seating but it fills up fast. Go karts! So fun! Do it once and prepare to get dirty. They are electric but still pretty fast. I got bumped a few times so if u have back or neck issues don't do it. We waited at least 30-40 mins after reservation time in line. Ladies don't bring a purse, they won't hold it and there's no where to put it. My boyfriend ended up winning first place. Ride is only about 10 mins long. Bars were so amazing on this ship. We went to almost all of them. But district brewhouse and sugar cane mojito were our favorites. My boyfriend did the beer tasting ($23) one afternoon and really enjoyed it. We also got the mojito flight for 19.95 one afternoon which is 6 mini different mojitos and loved that. I wish we had gotten two! We did not have the drink package. Atrium bar and Q smokehouse were also awesome places for drinks. We also really enjoyed Margaritaville. It's 14.95 but worth it. Lots of food and best burger on the ship. I would say that place had the funnest staff too. Most everywhere the service was good to great. We didn't have a bad experience but some places were nicer than others. Dining- we mostly did specialty restaurants. We ate in Manhattan room once and though service was good, the table was in a bad location near where they scrape plates into a huge gross pile of food. Not what u want to see. The waiter was very quick with the wine pours! Good was decent to good but nothing special. The Q Smokehouse- we loved this place and went twice for dinner. Fabulous smoked meats in the pit master platter! Highly recommend. 4 kinds of meat including brisket! Jalapeno cornbread was delicious! Awesome country music. A must do! Ocean Blue- we should have sat outside for this one but we didn't....food was great. I had bacon wrapped seabass and it was the best Seafood of the cruise. Salmon cakes were perfect. Highly recommend this one too. Cagney's- was ok. Not amazing. Probably would have rather done Q again. But not bad. Los lobos- this was a tough sell for me. It was good but the restaurant it replaced Moderno Chucusarria was my favorite and truly amazing. Other Norwegian ships have that restaurant still. I'd rather go there. But it was good... Standard Mexican fare. Food Republic- kinda chilly in here but neat views with no outdoor seating. Really neat mini plates of food and worth the alarm carte prices. I thought the shrimp phad thai was delish. We also checked out the bake shop and the sweet chocolate place. Yummy truffles and bon bons. Worth it if u like chocolate and affordable. We thought the Local was not as good as it's predecessor O'Sheenhans. Also almost all the places for breakfast serve the same thing every day. This gets old by day 5. Norwegian should address this. Not everyone likes eggs, waffles, cereal or pancakes. We very much enjoyed freestyle dining. I hate eating dinner the same time every day. All the ports were great... Mazatlan was my favorite and we did our own adventure in each port. Cabo was a blast. More time in port would have been better. Tendering went very well in Cabo. There is a ton for adults to do on this ship. They do have kid things but most of the entertainment is more adult centric which we really liked. We also got a day pass to the thermal suite and loved it too. So worth it for 60 per person. The therapy hot tub /pool is huge and very effective. I also thought the snow room was fun..wear shoes...and the aromatic steam room was great. Parties- Caliente was very hip. A glow party on deck. Music was loud and dancey. We brought a 100 glow sticks to give out and the kids enjoyed this a lot. Nashville nights and lights was also a blast. This is current country not old country. Lots of line dancing and very fun with a live band, Greg white Jr. Our fav. We also listened to and very much enjoyed Tim Boaz on the piano in the district brewhouse. Great piano songs and super cool guy. Actually most of the music was really good. One of our favorite things was hanging out in the observation deck. You really have to go here. It's huge and amazing and comfy. People tend to camp out here but if you go later at night, there's always a seat. Very well done. All ships should have a place like this. We will absolutely sail the Bliss again. Maybe try Alaska next time. Also we had a fun time at our cruise critic meet and greet. Very fun meeting different people. Bring straws! They don't have them. Keep calm and sail on! Read Less
Sail Date October 2018
We choose this cruise because of The Bliss, being a new ship with all the latest and great stuff. Now Mexico coast was beautiful but we did not have a good time on the excursions, we also got sick from the food and drinks that we were ... Read More
We choose this cruise because of The Bliss, being a new ship with all the latest and great stuff. Now Mexico coast was beautiful but we did not have a good time on the excursions, we also got sick from the food and drinks that we were served in Mexico. This will be my last time going to Mexico just to much harassment to buy stuff and the food and water not so good. Cabo was ok for food and drinks but that was it. The ship was beautiful and very clean, drinks were great and food was ok at the speciality restaurants. The buffet food was not so good, it was always warm or cold and not much taste was very disappointed with the food. Also the wine selections were very bad, cheap $8-10 wine selling at $12 a glass. The better wines you had to buy the whole bottle and 3 times the cost. This was the biggest disappointment on the ship. The entertainment was ok Jersey boys was great, Havana show was not for me, the comedians were good but were in small venues and with 4000 people on board it was hard to get in. They also shut down bars before midnight and that was weird also. Not much else was provided for entertainment so I was also disappointed by that. Two faults with the ship is that everything is toward the center of the boat, so very long wait time for the elevator, also few bathrooms, bathrooms were only at the stairs, why restaurants don't have bathroom is very poor design I think. Also some bathrooms were locked and not used??? Rooms were clean and nice and people working on the Bliss were very nice. I would travel again on Norwegian but not to Mexico. Read Less
Sail Date October 2018
Wanted to try new ship. Perfer Pearl to this. Dining staff not friendly. Communication lacking. Smokers beware, only one area besides casino, top deck in the back unless it is closed for private party, then you have to go to the very front ... Read More
Wanted to try new ship. Perfer Pearl to this. Dining staff not friendly. Communication lacking. Smokers beware, only one area besides casino, top deck in the back unless it is closed for private party, then you have to go to the very front of the ship. Definitely did a lot of walking on the ship to go anywhere. There were several large groups 700+ in 4 different groups, and those were catered to. I am sure they all had a great time, while leaving the rest of us out. Communication was the biggest issue. Most of staff didn't speak english, so didn't understand a question. Ship announcements were very hard to understand. Yes, the Bliss is a big beautiful ship. Too bad the staff wasn't as great. The "free" dining was the same (except the buffet) menu, just a different setting. The Local was by far the best in service and comfort. Read Less
Sail Date October 2018
We had planned to go to the Mexican Rivera, we had planned for over a year to take this dream vacation. Norwegian Cruise Lines (NCL) knew before we left port that the ship would need to change destination ports do to a Hurricane Willa ... Read More
We had planned to go to the Mexican Rivera, we had planned for over a year to take this dream vacation. Norwegian Cruise Lines (NCL) knew before we left port that the ship would need to change destination ports do to a Hurricane Willa heading for Mazatlán. We should have been given the opportunity to opt out or get the cruise at a reduced cost. NCL did not inform us of the change until we had set sail and got out to international waters. The food was only average except for in the specialty restaurants. Most of the bartenders did not know how to make a proper drink. The Bliss being a brand new whip was beautiful The entertainment was OK, nothing spectacular. My wife and I are in our 70’s and this was to be one of our items on our bucket list to have wonderful memories of being on a cruise with my son, daughter in-law, grandson and our in-laws. We are highly disappointed in the cruise and now have no good memoirs of the time we spent together. Read Less
Sail Date October 2018
We chose this cruise because we thought we were going to the Mexican Riviera but instead we were informed 1 hour after we left the port that because of a hurricane heading towards Mazatlan the cruise line was forced to revise our ... Read More
We chose this cruise because we thought we were going to the Mexican Riviera but instead we were informed 1 hour after we left the port that because of a hurricane heading towards Mazatlan the cruise line was forced to revise our itinerary. We were informed that our new ports would be San Francisco, San Diego and Ensenada, Baja California. I had booked a total of 2 balcony cabins and 1 Haven suite because we were taking our family of 5 on the cruise and our grandchildren had never been on a cruise before. The total cost of the 2 cabins and Haven suite was over $17,000 and we basically never left California. We all had been to San Francisco and San Diego many times in the past and had no desire to go back and there is nothing to do in Ensenada. Needless to say, we all came with shorts, tee shirts and bathing suits so when we got to San Francisco we did not have appropriate clothing to get off the ship with the chilly conditions that we encountered. I understand that the cruise line changed the itinerary due to their concern for the safety of the passengers and crew but they had to know about the hurricane before we left the port in Long Beach and should have given everybody the option to get off the ship if they wanted to. In addition, the cruise line offered no kind of credit or rebate for the inconvenience. We will never book a cruise with NCL in the future and we will advise all of our friends and family of the poor customer service regarding this matter. The food in the Haven restaurant was excellent but in the 3 main dining rooms the food was very average. We ate in 2 of the specialty restaurants and we found that they were mediocre at best. We enjoyed the Jersey Boys very much and we really thought they put on a wonderful show. We did not like the I Havana show at all. Our kids try to use the go-carts but most of the time it was too cold to go on them. We played bingo 1 time but found that $48/ per person for just 3 games was very expensive. We found a very nice selection of bars and wonderful bartenders on the ship. We also enjoyed some of the different entertainers and bands that were performing throughout the ship. We did not get to enjoy any of the shore excursions that we had booked, such as zip line and parasailing because the ports where we booked those activities were canceled. In addition, as part of the package we booked, we were supposed to get a shore credit of $50 per port and we did not get to use it and we were not offered any ship board credit to compensate us. Read Less
Sail Date October 2018
We were supposed to go on a cruise to mexican riviera, it was a bad storm over there and they knew it in advance but didn’t tell anyone until we got on the water so we just cruise around California san francisco & san diego and some ... Read More
We were supposed to go on a cruise to mexican riviera, it was a bad storm over there and they knew it in advance but didn’t tell anyone until we got on the water so we just cruise around California san francisco & san diego and some other place it was cold. we had all summer clothes. They offer us nothing. The boat was nice,the Entertainment was ok the activities were nice but we didn’t do them because they were outside and it was too cold.but the trip was the worst. We call corporate they were like.sorry the weather not our fault. We knew that so we said are you going to give us anything credit toward our next trip or some money back they were like no we are not giving anything. No credit or money. Nowegian was wrong for this trip. I am going to try others Cruise Lines because this is my 2nd disappointment in nowegian.verry disappointed,disappointed disappointed disappointed disappointed. Uncaring. a lot of people on the boat lived in san francisco and were really upset and we came from new york and stayed 3days in california to hangout and we had fun,to find out we were cruising around California for 2,000 dollars that was some Bull Crap what a waste of my money and time Read Less
Sail Date October 2018
We paid over $6000 to do a cruise that took us from one California city to another where the temperature stayed below 60 degrees at every stop! We paid to go to Puerto Vallarta, Mazatlan and Cabo San Lucas and never saw either location! I ... Read More
We paid over $6000 to do a cruise that took us from one California city to another where the temperature stayed below 60 degrees at every stop! We paid to go to Puerto Vallarta, Mazatlan and Cabo San Lucas and never saw either location! I watched the web cam from the day this ship arrived in L.A. from their Alaska itinerary and the first week you could see the Mexico locations. The second week the web cam shots were different so since I wasn't familiar with the areas I assumed the ship docked somewhere else at the Mexico locations. The third week was the week we sailed. We were maybe an hour out of port and this captain (sounding shocked as ever) comes onto the PA system and announces we're going to San Francisco, San Diego and Ensenada! Really! They changed the schedule the week before and never told anyone! We never saw another ship from any line at any port, not even the one's that left L.A. as we did. When we docked in San Francisco and saw the view, it was the view we saw on the web cam from the previous week! So they knew we were doing an itinerary that a rental car could have done! One excursion was offered in San Francisco, A TOPLESS bus tour! It was COLD and sitting inside the bus it was difficult to see outside because the bus windows (Big Bus) are covered with advertisements! We ran into several people from San Francisco and San Diego, none of them were happy at all. One couple had friends to pick them up at the port and went to lunch and dropped bags off at their home. Imagine driving to L.A. from San Francisco only to have a mega ton ship drive you back to San Francisco (too funny, right?)! Everyone was packed for warm temps and boy did we get surprised! The pool decks at evening/night were empty because it was cold for 6 straight days! The water attractions never opened that week. A few kids played in the kiddy pool when the ship had sunlight but people in recliners were covering themselves with towels! It was an awful decision by Norwegian to switch the itinerary to places that were cold. To ad injury to insult, the embarkation pictures showed the Mexico trip! After people complained they changed the location on the pictures to show you a trip you could have driven in a rental car for a far lower price. We spent 7 days going in a circle at what seemed like 1 knot. By the way, if you're on the ship in a state side port and get that included drink package drink, be prepared to pay state tax and of course the customary tip. They have all these complimentary restaurants on board right? Don't stress about not going to one of them, the menu is the same for Taste, Savor and The Manhattan Room, you won't miss a thing. Avoid staying on a floor with anything other than rooms above you. We were on 18 in the HAVEN! and early every morning and late into every night we heard a 1000 pound gorilla walking and he was dragging a bench behind him! It was noise always! The restaurant menu you get on day 1 is the same menu you get every day or night. If you see a menu and only like 2 or 3 items, you will eat those 2 or 3 items for 7 days! In the Haven you get this invite to a reception with the captain and it was from 7:00PM - 7:45PM, where was the captain? Never saw that guy! We were told a perk to the Haven guess was complimentary access to the Mandara Spa, NOT! We were embarrassed at the spa desk! We were told it's complimentary if you are in a spa suite (a spa suite is a suite with a spa tub)! We upgraded from a spa suite to a penthouse suite costing more money and in the end, got less. By the way, there are only 12 spa suites on the Bliss according to the concierge desk. Imagine the looks (and laughs) we got from guest who were given free access to the spa prior to cruising. Thanks to the concierge who gave us a pass because I was fuming! It appears Norwegian will offer no credit for a far inferior itinerary to guest who sailed October 20 - October 27, 2018. Our butler, cabin steward and haven concierge staff were absolutely AWESOME so they are 10 Star! trust me! You may have heard about Latitudes Rewards right? My wife registered her number and gets points...I can't register my number for some reason and no one has been able to correct this issue. Yes, my card says the same status as hers, but what happens if she kicks my butt to the curb? Cruising is great but remember, you are at the mercy of the cruise line so if they make a decision when you're out on water that you don't like, YOU CAN'T WALK ON WATER (can you?-Lol!!) so you're likely just a duck out of luck! L.A. port embarkation could use a MAJOR upgrade, it's awful! even for Haven guest. We stood in a long line outside a tent basically and when we entered the building, the non-haven line and haven line was the same length, LONG! No snacks like in Miami and you're lucky if the escort doesn't leave you because you're stuck behind others that may not be able to walk as fast as she was walking plus the card entry guy took our picture a second time like they did when we were at the Haven check-in desk (something was odd about him and the way he was acting so I stepped on his side to watch him take a picture of my wife (he was taking 2, 3, maybe 4 shots of her...it was about to get ugly!) and she watched when he took my picture to make sure it was not some sort of game this joker was playing with the pics). I should have trusted more of the reviews I read before spending that much money because they were spot on and would've likely made me shop around and give another line a shot. We will now because truthfully Norwegian 2 out of 4 times has been a major super disappointment. Don't expect much from the workout center. We went 4 of the 7 days and all 4 times half the machines didn't work and there was no attendant. Expect guys to sit around on benches and watch butts (I encouraged one guy to keep it moving as he pretended to play with his phone and snap a pic of my wife's buttocks. We were on elliptical and I looked back at the mirror and could see his phone face showing her butt, so he was busted).The spa is small and not at all quiet even though signs on the wall say "Quiet Area"! Some people in the spa tub/pool spa were loud as heck so we saw a few people (we did as well) exit the facility. I know this is a lot to read. Even though I could go on with more, hopefully this much helps you make an informed decision about Norwegian. A lot of HYPE but average to below average line. Good Luck, hope this helps. Yes, I'm a real normal guy not a paid review person to slam anybody, just a normal everyday guy who hates wasteful spending so don't make the same mistake I made. You have been warned!!! If you like, go to Youtube and see a couple (not me) in cabin 18706 and ask yourself it you see Penthouse in that video (put bliss cabin 18706 in the search and hopefully it's still out there). Read Less
Sail Date October 2018
Hurricane caused the itinerary change from Mexican Riviera to San Francisco, San Diego, and Ensenada, ports that are all "home" so we stayed onboard. It was still a lot of fun. We're used to much smaller ships and so ... Read More
Hurricane caused the itinerary change from Mexican Riviera to San Francisco, San Diego, and Ensenada, ports that are all "home" so we stayed onboard. It was still a lot of fun. We're used to much smaller ships and so enjoyed all the activities and entertainment available on the Bliss. There was a very heterogenous mix of ages from children to seniors and there were many activities for everyone. Being smashed into elevators was unpleasant, but the elevators were fast and numerous so it was tolerable. Events in the atrium were also crowded but it still was possible to find a seat or view from the upper level. The pool area was crowded but we didn't go there. Otherwise, the ship is designed so that the large number of guests are spread out and it doesn't seem too packed. All the restaurants have attractive dividers so the rooms seem much smaller than their actual size. Service was always speedy. You had to make it very clear if you didn't want to be rushed through a meal. Wait staff became much friendlier when they weren't so busy. All in all, it is a lovely ship and we had a very good time. A week is long enough, though. Read Less
Sail Date October 2018
Norwegian Bliss Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness & Recreation 4.5 N/A
Family 3.5 3.8
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 4.5 4.0
Value for Money 3.5 N/A

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