148 Los Angeles to Mexican Riviera Norwegian Bliss Cruise Reviews

We have taken river cruises but never an ocean cruise. We traveled with a group and this was the ship the travel agent booked. Because we booked last year our cruise allowed us to choose from three free amenities. We chose the Unlimited ... Read More
We have taken river cruises but never an ocean cruise. We traveled with a group and this was the ship the travel agent booked. Because we booked last year our cruise allowed us to choose from three free amenities. We chose the Unlimited Drink Package (which DOES NOT include bottled water) and the Gratuity Package, both saving us a lot of money. Everything went smoothly from the minute we stepped foot onboard to the minute we disembarked. The ship itself was spectacular - every detail we could imagine was taken into account. Our mid ship balcony suite was a great size. The bathroom was remarkably roomy; we had plenty of closet space and the bed was extremely comfortable. We loved sitting on our balcony to enjoy our morning coffee or an evening glass of wine. We purchased a 3-meal specialty restaurant package which turned out to be a great value*. We enjoyed all of the other restaurants onboard and the entertainment provided was first class. We had a wonderful experience with bartenders, cleaning crews and servers - everyone seemed happy and were very accommodating. If we travel again we would book an "adults only" cruise as we had some very noisy neighbors with smaller children that did a lot of crying and stomping around late at night. Other than that this was a very positive experience and we would recommend to everyone. *except Cagney's: Food wasn't great and the service was painfully slow Read Less
Sail Date October 2019
PacifIc Coastal cruises are great for a relaxing getaway but not this time: 2.5 hours for embarkation and the lifeboat drill after 11 pm was just the start of this disaster vacation that created more stress an angst than one could ever ... Read More
PacifIc Coastal cruises are great for a relaxing getaway but not this time: 2.5 hours for embarkation and the lifeboat drill after 11 pm was just the start of this disaster vacation that created more stress an angst than one could ever imagine! When it was time to get off at the ports they were long lines weaving around the entire ship. Try booking specialty restaurants – nothing was ever even available yet there were still lines to waiting for them to tell you that nothing was available. Except for some special instances the food was average at best. Forget the bus say unless you wanted to spend an hour walking around trying to find a seat. Oh and if you want to try any entertainment don’t even think about it on the ship. It shows were all sold out lines were long, however we were finally able to catch the comedy show as long as we were standing probably in violation of fire code in the very back! Read Less
Sail Date October 2019
4th cruise on NCL. 6th overall. Prior on Sky, Gem and Getaway. Big fans of the Freestyle cruising. Had the beverage package and 3 meals at specialty dining included in the fare. THE GOOD Beautiful stunning new ship with top ... Read More
4th cruise on NCL. 6th overall. Prior on Sky, Gem and Getaway. Big fans of the Freestyle cruising. Had the beverage package and 3 meals at specialty dining included in the fare. THE GOOD Beautiful stunning new ship with top notch technology. We had 250 min of WIFI and I had little/no issues accessing it. Opted for the texting/calling onboard and it came in handy a few times. Any issues, visit the desk at the internet café in the atrium. Embarkation was super quick. We were supposed to be there between 10-1030a. Ended up arriving closer to 11a. Check in was quick and were given boarding number 19. I think they were at 6 when we sat down. Waited maybe 10-15 min and then they called all people waiting to board. Disembarkation was a bit slower. Our flight was later so we waited towards the end and walked off. There was probably a couple hundred people behind us. It took us probably an hour or so to get thru the line. We overheard many people who missed their flights. I wouldn't book a flight before noon. Kids (9-12) both enjoyed Splash Academy. One time we tried to drop off the 9-year-old and they were full. That surprised me a bit. Cabin was wonderful. We had a mini suite balcony (10234). I haven’t had a week of good sleep like that in a long time. We had 4 people in the room and it was big enough. No noise issues. No issues with motion as opposed to sitting in the Obs Lounge. Cabin steward – Mohammad was great. I enjoyed the conversations I had with him learning about him and his family. For the limited times we were in the cabin, the movies they had running were impressive late runs movies. Kids appreciated that while we got ready or rested. Week’s worth of dining and I think there was only one meal I had that wasn’t very good (Steak on the classic menu in the Manhattan Room). It was edible, just not good. All the other meals were great. We dined at Cagney’s (excellent), Teppyanaki (Moises was great, steak was tender and juicy, server was quick with the drinks, tablemates were fun with the Saki Bombs) and Le Bistro (server was a bit snooty but was that for ambience?). Very happy with meals/service in Taste/Savor. Other memorable plates for me were the Spinach Caesar Salad, Pizza/Egg White and spinach omelet in the buffet, Caprese snack in the Obs Lounge. For breakfast, they had tasty hash browns, but it seemed like they were only available in one place on the buffet. Why is that? Everything else could be found in numerous locations. Side note, the omelet bars are also able to make regular fried eggs (over medium, sunny side up, etc). Daughter loved having Starbucks on board. Soda seemed flat. Loved the District Brewhouse. Found George and found my beer. By the end of the cruise, I would walk in and he knew what I wanted. Observation Lounge was an interesting place. Wonderful place to go and relax and have a drink/light snacks. It felt like a comfortable living room. I personally wouldn’t be comfortable with people eating in my living room. My expectations for Jersey Boys and Six were very low – honestly had no interest in seeing either. I was blown away with both shows. So glad that they replaced Havana with Six. Even my 12-year-old, who I thought would have been bored with Jersey Boys, really got into it. The scene changes were impressive. Well done. If you don’t have any interest in seeing either because “it just isn’t your thing”, please give it a try. I cannot stress this enough. Give it a try. I almost missed out on it because it just didn’t sound appealing. Comedians – Quincy and Flip – were very funny. I appreciated the Carnival jokes. The other guy was unmemorable. Go carts were fun. My 9-year-old was questionable on the height (probably a half inch off the requirement). We tried to push him thru and I regret doing that. He couldn’t control the go cart and was removed from the track. The 12 year enjoyed it but wasn’t overly eager to do it again. Kids enjoyed laser tag – they did it once in the day and once at night. It is an open top venue. I was told it is better at night. Waterslides were fun. The tube one was fun but short. The drop slide was fun but seemed like only 50% of the riders made it over the first loop resulting in longer waits as the had to check both escape hatches. I would call that a design flaw. I don’t remember the drop slides on the Getaway having that issue. The Caliente party was fun. The Cruise Director staff did a great job getting everyone pumped up. One of the staff danced with a little girl (probably 2-3 years old) for a long time. It was a cute interaction. THE BAD Had some stress when we first got on as we needed to reserve go carts/laser tag/shows/restaurants/etc. Sort of went against your Freestyle Cruising concept which we are big fans of. We were able to reserve a few things before the cruise. Seemed like we had to modify or change reservations 2 or 3 times while on the cruise. I had to visit the desk to confirm what I had reserved. Just got a little confusing and complicated. I would be nice if we could just walk up and do these things when we are ready to do them. Ok, if I had to be super picky, I guess I wish I could have had more time in ports. We were cutting it close in Cabo (arriving at the tender boat line like 5 min before 2pm) only to find a massive line. Elevators were always busy so I opted to take the stairs 95% of the time. Good way to burn all the beer and buffet pizza. The ping pong tables on outside of the ship were unplayable due to the winds. The ones on the inside were usable. Bar service at times was slow. I am guessing it is because NCL is giving away more beverage packages. Most attentive service was in the District though. FINAL THOUGHTS On the first day, I witnessed a guy (lets call him Richard, or Dick for short) barking demands at George in the District. “Turn on the Mets Game” George explained they did not have it. “Get me a Harp or Stella” George explained they did not have it and offered an alternative. “Get me the alternative”. It was poured and had some head on it (as beers do). “Scrape the head off”. Unbelievable. The thing that disgusted me the most about this cruise is the way the passengers treated the crew. A simple please, thank you, smile, good morning go a long way. Please keep this in mind when you read reviews. Surely the man that needed his beer scraped is also on here writing. Side note – I saw that man later in a hallway propped up against a wall unable to find his room. Don't be like Dick. Ha. Go and have a wonderful time. Read Less
Sail Date October 2019
I enjoyed certain aspects of the boat but I will definitely say that people should understand that the boat is huge and there are a ton of people going on vacation with you. Almost everywhere you go there will be a crowd. The service at ... Read More
I enjoyed certain aspects of the boat but I will definitely say that people should understand that the boat is huge and there are a ton of people going on vacation with you. Almost everywhere you go there will be a crowd. The service at the specialty restaurants was probably my favorite experience. Other smaller eateries and smaller areas were way too crowded. I would recommend taking one of Norwegians smaller ships if you want that personalized feel. Me and my wife’s room was barely cleaned. Never came back to the room with the towel animals or anything. The staff seemed worn down and tired a day into the cruise. Some of the cameras on board don’t work. We went to the race track and had an amazing time just to find out that the camera system didn’t work so we wouldn’t be getting any footage of a great moment we had on the ship. Also if you get sea sick be prepared for the journey back to port. The captain does not take his time and tons of people were sea sick and vomiting everywhere. Read Less
Sail Date October 2019
Im a cruise lover... been on about 8 cruises and this is my second time on NCL.. last NCL before this one was in 2016 and I could really really really see feel and taste their departure from elegance and comfort to mediocrity... Crowded ... Read More
Im a cruise lover... been on about 8 cruises and this is my second time on NCL.. last NCL before this one was in 2016 and I could really really really see feel and taste their departure from elegance and comfort to mediocrity... Crowded as all heck!! They had the 3rd and 4th passenger sail free promotion going on and it absolutely packed that ship to the brim. Every show sold out by day two, every restaurant sold out by day three.. nowhere to just chill. The kids club was 20-30 min just to check in and then another 20-30 min to check kids out. It felt like being at the local shopping mall December 23rd the entire week.. everywhere. Every place. To get a drink was 10 min at any bar minimum. And the worst part was the crew.. they all had this sense of exhaustion on them. What a shame. I will never sail NCL again. So much different than 2016. Read Less
Sail Date October 2019
I really wanted to sail on a larger and newer shape and Bliss did not disappoint. The staff was welcoming and qualified from start to finish. The restaurants, bars and food were amazing. Top notch shows especially Prohibition and Jersey ... Read More
I really wanted to sail on a larger and newer shape and Bliss did not disappoint. The staff was welcoming and qualified from start to finish. The restaurants, bars and food were amazing. Top notch shows especially Prohibition and Jersey Boys. The race cars were amazing. Did not like the laser tag though. It was glitchy and in my opinion perhaps not operating properly that day as we had to wait 30 minutes for it to "reboot". The ship is elegant, chic and modern with loads of seating and public space. Best restaurants were Los lobos, Ocean Blue and Cagneys imo. Le bistro and La cumins are also constant faves. Food republic was not open as much as i would have liked. It has a vast menu tho. The buffet had wide lanes and easy access. District brew was fun. Room clean and spacious and bathroom was very good size. Overall a great trip and we spent a lot of time in the observation room. Really nice and massive space. Embarkation a breeze. Disembarkation not so much with everyone wanting off at 8AM and wait times exceedeing 45 minutes. Organized well by staff however. Read Less
Sail Date October 2019
We have cruised many times with Norwegian and the last two times in the Haven. From the moment you enter the cruise terminal to disembarking from your cruise you receive first class service. The staff took time to find out what we really ... Read More
We have cruised many times with Norwegian and the last two times in the Haven. From the moment you enter the cruise terminal to disembarking from your cruise you receive first class service. The staff took time to find out what we really liked and actually made it available to us daily. From day one our butler, concierge and room steward made us feel right at home, still can't figure out how they remember everyone's name so quickly. The menu options in the Haven restaurant were fabulous. The Horizon lounge with its floor to ceiling window is the perfect place to enjoy a good book or just sit and take in the amazing views. Our room was spacious with a balcony and sitting area. The onboard entertainment was top notch, the Jersey Boy show is one you will not want to miss. We highly enjoyed the two story go cart track and Laser tag was a blast. I can not say enough about this cruise and what a wonder experience we had. We have also been on other cruise lines, Carnival twice and Royal Caribbean once, however, going forward we will always choose Norwegian. Looking forward to our next cruise! Read Less
Sail Date October 2019
The ship is beautiful the rooms are beautiful. Our state room steward took great care of us. Embarkation was ridiculous we were supposed to be there at 9:30 and couldn’t board the ship until 12:30 very antiquated. The three main ... Read More
The ship is beautiful the rooms are beautiful. Our state room steward took great care of us. Embarkation was ridiculous we were supposed to be there at 9:30 and couldn’t board the ship until 12:30 very antiquated. The three main dining room‘s left a lot to be desired. The service was horrible and the food was not so great. One night we waited so long we got up and left before our food was delivered. We found it easier to get up and go to the nearest bar to get our drinks before we were served in the dining rooms. This was not only happening to us but others around us. We observed other people getting angry with the white stuff and getting up and leaving. The buffet has a lot of choices but the quality of food is not very good it just doesn’t taste very good. This is my 25th cruise and I expect more from Norwegian. Especially with this being a new ship my expectations were higher. Read Less
Sail Date October 2019
Where to start. I guess... some context, first. I’ve been on a lot of ships over the years, with different lines (Carnival, Royal, Princess... and now Norwegian). I’ve been on big ships and on smaller ones. While Carnival isn’t my ... Read More
Where to start. I guess... some context, first. I’ve been on a lot of ships over the years, with different lines (Carnival, Royal, Princess... and now Norwegian). I’ve been on big ships and on smaller ones. While Carnival isn’t my thing, I’ll always remember “Stan”... one of the waiters in the main dining room. Nicest guy ever. Made my trip. While the food on Royal is consistently bad, I’ll always remember Elvis... an amazing cruise director who made a tiny ship seem larger than life. While Princess can be a bit too bland, I’ll always remember the smiling staff. In fact, the staff on all those ships has always been the highlight. Always smiling. Always cheerful. I’ve learned, long ago, that as feature-rich as a ship might be, it’s the crew that you remember most. THE GOOD: Oh, man. My BFF and I have been DYING to go on the Bliss since it first launched. We watched countless YouTube videos and... were convinced this was the ship to end all ships. My friend had sailed on Norwegian before and raved about the food. So.. we booked a 7-night trip to Mexico. Just got back and... she was right. The food was solid. We ate in a few of the Specialty places (Teppanyaki, Q, Ocean Blue, and Cagney’s), as well as the others... Manhattan, Taste, Savor. We also ate at The Local quite a bit (great Reuben and chicken wings). Our chef at the Teppanyaki was hilarious (a highlight of the trip) and the food was great (maybe even better than Benihana). Q was a fun spot. Nice brisket and sides. While not a big Country fan, the music was cool; we enjoyed it. We liked the special margarita, too. The lobster at Ocean Blue... oh my. Get it. Worth dining here for this alone. Cagney’s was also excellent, but I think OB is better. Even the food in the main dining areas were consistently good. So, yeah... you’ll enjoy the food on this ship, for sure. No question. The Bliss is a beautiful ship. Elegant. Modern. You’ll feel like you’re at a 5-star hotel in Vegas. The Observation Lounge, for instance, gave me an Aria vibe (and I love Aria). There’s tons to do, from the go-karts and water slides to “bowling”, miniature golf, the spa, casino, and... all the typical things you’ll find on most ships. The casino is the biggest one I’ve seen (loved the screens at the bar and really appreciated that they set out finger sandwiches late at night). 
The shows were terrific (Jersey Boys, Six). A special shout out to Lorna and Dominic in the Manhattan Room for going above and beyond. Lorna had such a great personality and Dominic (supervisor), well... he saved the day after a horrendous experience (more on that in a bit). I got the Vibe Beach and Thermal Suite passes (go straight to the Social when you board to get the VB pass; $200+). Vibe Beach probably wasn’t worth it only because it was so humid. Thermal Suite... definitely worth it. The bartenders in Vibe Beach were awesome. It was great to have some quiet space, as well (since it is a massively overcrowded ship... as I’ll get to). Their Thermal Suite is far better than anything else at sea (at least on Carnival, Royal, and Princess). In fact, the floor-to-ceiling windows are found all over the ship. It’s incredible, really. From a design standpoint (excluding the # of staterooms), the Bliss is everything I thought it would be. Such a gorgeous ship. Chaise lounge chairs and leather couches, outdoor bars. In a way, it kind or ruins other ships now. Almost. THE BAD: I said the food was killer, but I’m afraid the buffet fell short. It’s not that it was bad, per se... but the variety was missing. We were all disappointed, though truth be told... I’m not a buffet guy (if it was like Bacchanal in Vegas, ok... but... my BFF loves them, so... whatever; she hated this one). Outside of the shows... and a couple decent bands, this ship really needs an entertainer... someone who can do more than just cover, but can reinvent the song and makes it something new (I’m looking at you, Corey... on the Royal Princess; we miss you, pal). They had some piano singers, but... a bit lackluster. I’ll get to the crowds, next... but if you don’t book your restaurants prior to the cruise (or reserve the go-karts the SECOND you get on the ship; use the screens), good luck finding a spot. With the exception of Food Republic (always available; not a good sign), almost every single restaurant was booked all week. The go-karts were immediately sold out. We couldn’t get into the Cavern Club because... there was no place to sit. We would have loved to have lounged around in the Observation Lounge, but all the chaise loungers were taken. The bars were cool (especially the outside one at Sugarcane Mojito and Vibe Beach), but they all close pretty early and... too many people. Very disappointing. Before I get to “The Ugly”, this is more of an observation. There were a TON of kids on the ship... which would have been ok, I suppose... if they didn’t completely swarm it. All day and all night, you’d hear (and see) them running down the halls, the stairs, and even through the casino. Young kids (alone) sitting at The Local bar at 1AM (yeah... 1AM), throwing things at their friends in the atrium. The little kids next to our room (left alone, again) would lean over their balcony to peek into our room... and they could have easily fallen off. There were also teens at Spice H20 (pretty sure it’s “adults only”). We couldn’t believe the staff didn’t intervene. If you are a parent, reading this... please be one. We get that you don’t want to sacrifice your trip, so you want to bring them along... but don’t let your kids go wild on the ship.. or let them stay up into the wee hours of the morning. Don’t mistake the stateroom for a babysitter. Um... ocean outside. Ok... rant over. Now on to... the really bad stuff. THE UGLY: With the exception of what I said about Lorna and Dominic, the bartenders at the Vibe/etc, (in what was a first... and tremendously shocking)... unfriendly staff was the rule (not the exception. There were five us on the cruise and all five of us agreed that it was universal. You’d rarely see anyone smile. In fact, the opposite... most staff made you feel like you were bothering them (and we are EXTREMELY polite.... always over tipping and thanking people profusely). It was absolutely bewildering. I mentioned Dominic. On our last night, we decided to eat in the Manhattan Room. We ended up at a table with a gentleman I won’t mention by name, but he was rude from the start. We noticed that a couple of the glasses were dirty, so we (politely) asked if he could give us another one. He slammed (yes, slammed) the glass down in front of my BFF. We all looked at each other in amazement, like... “Did that really just happen?” No smile. No greeting. I asked for a glass of wine, but... we all started feeling uneasy about him. Was he going to spit in my wine? I didn’t know (though I felt like he might), so... I quickly canceled the wine. He stared me down, gave a disgusted laugh, and said, “You’ve got to be kidding.” Now I was convinced. I said no, I’m good... and he kept staring at me... like he wanted to beat the heck out of me. We all knew we were in store for a miserable dining experience, so we told him we lost our appetite (we hadn’t ordered yet) and got up to leave. He just grinned while laughing with another waiter and watched us go. I went straight to Dominic. Dominic asked if we would like another table. We just... we were so disturbed by what had happened (shaking, actually)... that we declined and went down to Taste (or Savor; I forget). We were rattled. By the way... an interjection. Don’t eat in the Manhattan Room. Eat in Taste/Savor and try to get a window seat. Same menu. Better ambiance. Trust me. So much nicer/intimate. I don’t know how he did it, but we turned to see Dominic next to our table. He tracked us down. Said he got us a spot at Q, but... we didn’t want to get up and go, again. He asked if we would like a bottle of wine. Point is... he went above and beyond. We’ll always remember him. If you’re reading this, Dominic... thank you, Sir. From the hostess at Los Lobos who was short with my BFF to, well... almost every single crew encounter... our staff experience was such a negative one. It was like they hated their job. One of the bartenders did open up and... I have a feeling Norwegian isn’t as gracious with the staff as other lines (like being able to use the Wi-Fi to message home)... and I’m sure it doesn’t help that a lot of these passengers are loud, drunk and obnoxious (and I drink). Still, while it’s possible the staff on other ships simply fake it... there was no attempt to do so here. They were not in a good mood. Now... that leads to my next gripe (and maybe what led to some of the attitude). Passengers on Bliss were ALSO rude, as mentioned. If you’re like me, one of the things you love about cruising are your fellow travelers. Everyone is ALWAYS in a good mood when they’re on a cruise. Greeting each other in hallways and elevators. Just... a relaxed vibe. Not on Bliss. We’d say hi and... nothing. No eye contact. Or.. they’d cut in front of you. We’d see food lying on elevator floors and in stairwells (not only disgusting, but so disrespectful to the staff who have to clean up their mess... like hired help). These were people who were felt entitled. The spa is a great example. There were multiple times where I’d be resting under a “Quiet Zone” sign only to have someone FaceTime their friend with the volume cranked high... or to have people talking like they were in a crowded bar. Hot tub... ok. Quiet Zone area... not ok. So, rude staff and passengers... no bueno, but is what it is. I chalk it up to WAY too many people (many of them impolite). Everyone is just... overly frustrated (good luck with the elevators, by the way). If Norwegian is reading this, there are two things you can do, though. First, you need to improve your muster drills. With SO many people crammed into tiny areas to listen, few of us could hear anything (rude people, again) and we certainly couldn’t see. Maybe take a page from the airlines and do a video; force people to watch that and play it everywhere (maybe even in spurts throughout the cruise). Secondly, disembarkation. What a cluster. Everyone was miserable. They had us snake through what felt like the entire ship just to get off, but worse... there was no consistent message from the staff. Some said to wait in the atrium until our color was called. Some said to remain where we were. There were people sitting all over the stairs (pretty sure that’s a fire hazard) and blocking exits on the way out via tiny hallways. It took over an hour to get off the ship. In fact, the disembarkation process, alone, was enough to ruin the trip (and it was our final impression of the Bliss). Old people had to sit down because they couldn’t keep standing. I mean... it would have been comical if it weren’t painful. It smacked of poor planning. Like Norwegian had never done a cruise before. Royal Caribbean has bigger ships with just as many people and their muster drills/disembarkation are smooth. Would I go on Bliss again? God no. Not unless they’re giving out Haven rooms, in which case... I’d probably live out my entire existence there (well... and the casino/restaurants). Beautiful ship. Fantastic food. Excellent spa. The go-karts were fun (I got to go the last night... at the last moment), though you’ll have to deal with ignorant jerks who constantly bump and pass (gentlemen... relax; you’re not Mario Andretti; don’t ram kids). As I said, I’m torn. Princess is probably more my speed, but man... the restaurants on Bliss have kind of ruined it for me. That, and... they have so much to offer. I expect more now. I’ll give Celebrity a shot. Maybe that’s in-between (elegant, good food... but not crowded/rude). Anyway... hope this was somewhat helpful. I’m done babbling. Read Less
Sail Date October 2019
My younger son turns 13 in October 2019 and wanted to go to the Splash Academy one last time before he is "too old" as his birthday gift. So, we booked this cruise when we were on NCL Escape in November 2018. Again, we learned ... Read More
My younger son turns 13 in October 2019 and wanted to go to the Splash Academy one last time before he is "too old" as his birthday gift. So, we booked this cruise when we were on NCL Escape in November 2018. Again, we learned from the same mistake, never booked our cruise too early as NCL will drop their price dramatically as they cannot sell their rooms during the regular periods of the year. However, we still love the NCL shows although there are lesser and lesser available. The crew members are still hardworking and most of them are very good! We still love them! Drinks are still good and NCL is still kids friendly! Overall, as a regular NCL cruiser, I am disappointed with NCL on their arrangments on the food they served. They only serve Lobster at the Ocean Blue and Caney's now, and they are not as good as other ships. The crab cakes at Q were too salty, so did the scallops at the Teppys. The lunch's menu at the two "sit-down" restaurants have not been changed during the entire 7-day-cruise. The only good thing is "The Local" still serves good Burgers, but the chefs could not hold the qualities of the wings that they served. My wife and I are both agreed that it is time for us to start sailing with other cruise lines and stat building our membership-tier.​ Read Less
Sail Date October 2019
The food was great. Are room attendant was great. He made sure everything was perfect. Some of the servers on the ship in the bar areas should be a little more willing to help you. We did find one issue. I do not smoke but my husband ... Read More
The food was great. Are room attendant was great. He made sure everything was perfect. Some of the servers on the ship in the bar areas should be a little more willing to help you. We did find one issue. I do not smoke but my husband does. He would have to go all the way across the ship every time he wanted to smoke. I think you should have more smoking areas. I really was sad since it took away a lot of our time together. The food was really good. My husband did have an accident on the shore excursions through the ship. We filled out an accident report but know one ever got in touch with us. An Iguana jumped on him while we were eating lunch after are grand kids swam with the dolphins. The medics came and cleaned the wounds on his leg. I would have thought someone from the cruise line would have been in touch with us. . Read Less
Sail Date October 2019
From the time we step onboard, everything was all in order. There was little chaos on elevators and passages due to people are lost or don’t know what to do or where to go. But the crew was very helpful in all ways possible to help out. ... Read More
From the time we step onboard, everything was all in order. There was little chaos on elevators and passages due to people are lost or don’t know what to do or where to go. But the crew was very helpful in all ways possible to help out. The foods are amazingly well organized. The crew made sure that all guests are enjoying each meal. The restaurants are very well maintained and crews assigned are ready to serve all guests. The mustering drill is very chaotic. It took so much time to muster all guests. There should be a better way to fix this issue. If there is a real situation, there might not be enough time to save someone’s life. It took about 40 minutes to fill the theatre where our group has to muster. It takes about 10 minutes before hypothermia set in to someone. Every crew were very responsive and courteous. They know what they are doing. Read Less
Sail Date October 2019
This cruise trip was arranged more than 1 year ago. We had never been to Mexico and we wanted to give it a try on the newest NCL ship, Norwegian Bliss. The gorgeous looking Norwegian Bliss was beyond my imagination. We had a wonderful ... Read More
This cruise trip was arranged more than 1 year ago. We had never been to Mexico and we wanted to give it a try on the newest NCL ship, Norwegian Bliss. The gorgeous looking Norwegian Bliss was beyond my imagination. We had a wonderful holiday and had fun exploring the 3 cities which Bliss had brought us to. We also enjoyed dancing at different venues in the evenings. With the specialty dining package, it enabled us to try out different food types and dining atmospheres. The shore excursions to Puerto Vallarta and Cabo San Lucas were interesting that they had showed us the culture of Mexico and the beautiful cities. I wished the port stay in Cabo San Lucas could be longer as it’s such a beautiful place. We didn’t get much time to shop at the port area after few hours of shore excursion. The dining venues were busy every night but we didn’t have problem getting seats when walking in to any of the main dining restaurant. As our package included 4 specialty dining, we had booked the dinner way in advance with the help of NCL Australia office. Luckily we did it because on Bliss, most specialty dining venues were fully booked on most of the time slots. The “Jersey Boys” was probably one of the main highlights on the ship that the response was overwhelmed with people queuing up outside the theatre as standby. The “Six” is a new show on the ship but the response was not bad as well. The Guest Services team sent a note to my room to welcome our group and helped us with the dance class arrangement. We are grateful to Cruise Director, Jake for this special arrangement, and the kind assistance from Marina from Guest Services. During the trip, I wrote a feedback regarding the time confusion as the NCL app was showing a different timing from the time we were asked to adjust back. Surprising the relevant staff was able to find me at the dining table that particular night to follow up regarding this. Bliss’ public area consists of many nice details and we felt very comfortable at every corners. My personal favourite place is the brilliant Observation Lounge at Deck 15. I enjoyed the light breakfast and watching sunrise from there. Ladies will definitely feel pampered by the shopping spirit on the ship, especially on port days. It will be great if NCL could broadcast more about the shopping offers in Mexico prior to boarding. Bliss is quite unlike the other NCL ships that it is between premium and the mass, it is just so special and lovely. Read Less
Sail Date October 2019
The Norwegian Bliss is one of the lines most recent ships having been put into service in 2018. In the Breakaway Plus category she is always one of the largest ships in the fleet, The activities, cabins, dining options and crew were ... Read More
The Norwegian Bliss is one of the lines most recent ships having been put into service in 2018. In the Breakaway Plus category she is always one of the largest ships in the fleet, The activities, cabins, dining options and crew were all fantastic. Been blessed to have been on this ship a total of 42 days in the past year, including a bucket list 15 day Miami to Los Angeles Panama Canal cruise celebrating my sixtieth birthday. The nicest thing about this ship is the design which allows for a very good flow so that you almost never feel crowded except for the muster drill on the first day. The entertainment on board includes a Broadway show (JERSEY BOYS), comedy club, various musical ensembles and a Beatles Cover Band in The Cavern. Drop Water Slides as well as tamer inner tube water slides for the adventurous, as well as Go Karts and Laser Tag. Specialty Dining is superb!!! My favorites Los Lobos, Le Bistro and Ocean Blue, although Teppanyaki and Cagney's Steakhouse are not very far behind. The Thermal Spa is relaxing, spacious and has many soothing amenities like warm tile lounging chairs, thermal pool, steam room, sauna, and Jacuzzi but comes with an up-charge. VIBE Beach Club is also an option in the warm weather and those itineraries, although I've personally seen the prices go from $99, $129, $179 to last week's $209. Serenity comes with a price tag!!! All in All, The BLISS is well worth the additional costs in order to fully appreciate everyone that the ship has to offer. After all, it is a vacation and you should allow yourself the indulgence to pamper yourself Read Less
Sail Date October 2019
first I look for the age of the ship ,(build in 2018) reading review in you tube and found out is a 5 star cruise , very Elegant ,and with style ,high quality in decoration and best restaurants and entertainment on it ,my first one and I ... Read More
first I look for the age of the ship ,(build in 2018) reading review in you tube and found out is a 5 star cruise , very Elegant ,and with style ,high quality in decoration and best restaurants and entertainment on it ,my first one and I am so glad that choose this Cruise ,it fill up all my expectation. The observatory lounge is unique you can see everything from there. The buffet area is really big ,the food is really good and fresh ,crew in this area are very respectful and very kind , there is always room to enjoy your meal. music bands on the cruise are amazing , the only critics that I have , is you should have a bigger cigar room. Bar in the ships are great ,crew on all areas are very professional and friendly . I have take already the promotions for my next cruise in the next 4 years and from now ... I AM A FAN OF NORWEGIAN CRUISES !!! THANK YOU FOR THIS MAGNIFICENT EXPERIENCE . Read Less
Sail Date October 2019
Embarkation I got a taxi to the port in LA and we instantly hit serious traffic the second we got to the port entrance. It took half an hour to go half a mile. I ended up getting out of the taxi and walking the rest of the way. I then ... Read More
Embarkation I got a taxi to the port in LA and we instantly hit serious traffic the second we got to the port entrance. It took half an hour to go half a mile. I ended up getting out of the taxi and walking the rest of the way. I then had to stand in line for security for 40 minutes and once I got through that there was 'priority' check in. 'Priority' with NCL means anyone who has ever cruised with them before whether that's a 3 day cruise or whether you have spent 6 months on board. Needless to say this was another 40 mins and a complete joke to be called priority. Disembarkation It took over 2 hours to get off the ship and through customs. It was like nothing I have ever experienced before. It was chaos and I can honestly say they should not cruise out of LA if they don't have the capacity to get everyone off the ship in a decent time. Loads of people missed their flights due to this. Once on board the ship itself was beautiful but it was just so overcrowded. Unless you book all your restaurants in advance you will be eating at 10pm or 5pm. Cabin I had a studio cabin and was horrified to see the bed had shrunk by half on this ship. It did give a bit more space but when a cabin is this small bed size doesn't really make much difference. As usual upon arrival both of my pillows smelt badly of man sweat so I needed two fresh pillows which Norwegian just don't seem to have.So it was a week of sleeping on sunken in sweat pillows that stank. My cabin steward cleaned my cabin whenever she felt like it rather than every day. My bin wasn't emptied on a daily basis and the cleaning was really half hearted. Dining As always the food in the main dining rooms were lukewrm at best. This is a theme throughout NCL and something they just cannot get a grip on. There were plenty of specialty dining options but I noticed that all of them apart from Teppanyaki are now a la carte so gone are the days of having more than one starter. And Teppanyaki is now up to $39. The food in Teppanyaki is definitely the best and the only one where you might get value for money. Le Bistro was disappointing (overcooked meat and chewy) as was Ocean Blue (tasteless lobster). Los Lobos wasn't anything special and La Cucina is bog standard Italian fare which isn't worth paying extra for. I didn't go to Cagneys on this ship but I have been before and after being served a cold steak I have never returned.The buffet is just low quality food as is the food in the Observation lounge. Entertainment Low grade shows not even worth sitting until the end of. The main show was SIx which was basically 6 women singing stories about being the wives of Henry VIII. No substance and nothing special. The singers weren't that great either. The Beatles was just boring. There were no shows that displayed skill, talent, dancing, acrobatics, just boring singing. The comedian was okay but again nothing special. There were the same old game shows Not So Newlywed and Deal or No Deal. There was a new one called the Wheel of Ill Will but it wasn't that great. Service The staff generally seemed quite miserable apart from Carla and Nestor in the Sugarcane Bar who were always smiling and upbeat. I accidentally booked my airport transfer twice once at home in the Uk and once on board. At no time did Guest Services say to me 'oh you have already booked a transfer' and when I took it up with NCL at home they refused to credit my card and offered me onboard credit.Which I refused. I am yet to see if they will credit my card. Ports & Shore Excursions Mazatlan - I got left behind by the NCL tour operator and had to find my own way back to the ship. Went on the Stone Island trip $89. You go on a catamaran across to the island (peninsula) and then you get in a cart to a restaurant overlooking the beach. You can go on the beach but the tour guides tell you that you will be bothered by sellers. I sat in the restaurant and was bothered by sellers in there every two minutes so I couldn't imagine how much worse it would be on the beach. I met a lady travelling solo and spent the excursion talking with her. We asked the tour guide Delize if we could join the 3.15pm group instead of going back with her at 2.15pm and she said that would be no problem and she would add us to Erika's group. She came back and said it was all done and that we would be leaving at 3.15pm with Erika. At 2.51pm I noticed everyone had gone. I asked a waiter at the restaurant and he said yeah they left about 10 mins ago. I panicked and spoke with the restaurant manager called Jorge who was frantically trying to call Erika who wasn't answering. In the end we had no choice but to get in this random guys truck and be taken to the pier, which was pretty scary when you are alone in Mexico in a place that has a travel advisory for US citizens not to travel. When we got to the pier the catamaran had already left so the guy was whistling for them to come back. They eventually turned around and came back but it was the scariest experience of my life. The tour operator didn't even say anything when I got on the catamaran and the lady I had met on the excursion who also got left behind asked her when did she realise she had left two passengers behind. She said they left over half an hour earlier to sail to see the rockface at the entrance to the port and blamed it all on Delize. When I got onboard we reported it to guest services. After 24 hours I hadn't heard anything so went to see guest services again. Another 24 hours passed and I contacted the lady who was also left behind and she said Shorex had called her the day before offering her 50% of all her excursions back and I was annoyed because I hadn't had any contact from NCL at all. She said she had an appt to see the assistant general manager Dieter Welp at 6pm and could I join her. I was just horrified that nobody had bothered to contact me about what had happened at all. We met with Dieter and it resulted in nothing more than a refund of the excursion which was paltry considering what had happened. I took it up with NCL when I got home and they didn't want to know. Would not listen to me or bother to contact Dieter Welp to confirm what happened just basically called me a liar and said it was all my fault and begrudgingly offered me a dining package on my next cruise (which you get included with free at sea anyway). As if I am ever going to want to cruise with NCL after this huge failure. I am a Platinum member and have always been a loyal customer of NCL but to leave two passengers stranded and then not even take accountability for it is shocking. If you can't be safe on an excursion with NCL then that's not a cruise line I want to travel with. Puerto Vallarta - did the Marietas Islands Eco Tour with Vallarta Adventures via NCL and wasn't that impressed. We spent 90 mins on a catamaran sailing to the islands. When we arrived we were taken snorkelling as we were not allowed on the islands. The fish there were not that impressive and the water was cloudy so you couldn't really see much. There was the option for paddle boarding and kayaking but there wasn't really enough time. We then were taken around a few rocks sticking out of the water to be shown the birds and then we headed back to the port. We did stop once more to snorkel but there were three dead eels floating in the water which didn't make it very tempting to jump in.Again we were not allowed on the beach. Cabo San Lucas - I did the Exclusive Beach Resort at Me Cabo Melia hotel which was beautiful. Not very far from the port and very luxurious. Only had 2 hrs 45 mins there despite our excursion being advertised as 4 hours. The food was included as was one drink. The main advantage of coming here was for the free Wifi. The food you chose off the menu and I had the fish tacos which were really good. This was my last cruise with NCL after 12 cruises in 3 years with them as I am so disgusted by their attitude and behaviour. From now on it's Celebrity all the way as the level of service and the all round quality is far superior. You should be very careful travelling with them as once you are off that boat they do not care about you at all. Their own member of staff was murdered in Roatan and all they did was cancel the cruises for a week there. I think that speaks volumes about them as a company. Read Less
Sail Date October 2019
We chose this cruise because we wanted to try Norwegian, specifically the Haven area. We were not disappointed, The Haven was a wonderful respite from the excitement and crowds of the main areas of the ship. The ship is very well designed, ... Read More
We chose this cruise because we wanted to try Norwegian, specifically the Haven area. We were not disappointed, The Haven was a wonderful respite from the excitement and crowds of the main areas of the ship. The ship is very well designed, with lots of smaller spaces so you don't always feel like your with 4000 people. We really liked the Observation Lounge on 15, a beautiful space with a nice bar and food served (buffet style) daily. There are two musicals being presented on the ship Jersey Boys and Six, we thoroughly enjoyed them both. We also enjoyed the Beatles tribute band Britain's Finest. Can't really say much about the shore excursions because we only did the bus tour in Puerta Vallarta, Maztatlan was rained out and we did our own thing in Cabo. I have to mention the service on the ship, it was excellent, almost seemed like there was a competition between the employees as to who could be the nicest. We ate in 3 specialty restaurants, Cagney Steakhouse which was very good and if you want to try it you need to make a reservation before you get on the ship. We also tried Ocean Blue which we enjoyed, it was probably our favorite, had a really nice waitress, I'm sorry I can't remember her name. The other was the Italian restaurant, La Cucina also really good. We only ate in the Garde Cafe once, can say it is pretty typical for a cruise ship. We also tried The Local which is complimentary for burgers and fish and chips and it was fine. Since we stayed in the Haven we ate at the Haven Restaurant a few times and it was also very good, liked the specialty restaurants better. But the Haven had a good breakfast and lunch menu as well. Our butler, Maria was extremely nice and around enough that if we needed something she would provide it. We just didn't;t ask her for much. Read Less
Sail Date October 2019
This is our 2nd Norwegian cruise with our kids. Our first one, 3 years ago on the Getaway, was fantastic. We stayed in the Haven in the 2 bedroom family villa and EVERY part of the cruise was fantastic! This cruise, we board to find a ... Read More
This is our 2nd Norwegian cruise with our kids. Our first one, 3 years ago on the Getaway, was fantastic. We stayed in the Haven in the 2 bedroom family villa and EVERY part of the cruise was fantastic! This cruise, we board to find a sign entering the Haven Sun Deck that only those 16 and over were permitted. That is completely ridiculous. First of all, there is ZERO communication on that while booking on NCL.com. There is NOTHING that states that children will not be allowed on the sun deck. On our Getaway ship, we spend numerous hours up there with our kids. This cruise...we basically were put in the Haven Pool deck which had the retractable roof closed, 90% of the time. "How was your time in the sun? We didn't get to be in the sun, but we did stay in a Holiday Innn Express!" Unacceptable. Why...WHY would you have 2 areas of the ship, the Vibe and Spice2O, be adults only and then have the Haven Sun Deck to be the same when there is a 2 bedroom FAMILY villa in the Haven? It is ridiculous. There are 2 separate areas of the ship that allow adults only to "get away from" the kids/noise. That makes no sense at all. If those in the Haven want a complete adult only experience...they have 2 options. We paid MORE than a couple that stays in the Haven, and did NOT get to have all of the amenities as they did. Let that sink in for a second. We specifically pay to have that part of the ship. To not be in the crowded area. To spend that kind of money only to be told we have to go to the public area of the ship if we want to lay in the sun with our kids (ages 13/11/8). Secondly, this ship has NO sports complex. Sure, it has a race track...but our kids couldn't do it because they were too short. The 2 big slides...tall enough, but not 99 pounds...so the ONLY slide they could do was the big one. From the getaway, where they could do 3 slides, ropes course, rock wall, spider slide, jump ball, 18 hole putt putt course, this was a complete disappointment. Now, this was my fault for not checking to see if there was not a sports complex, or at least something else for them to do. This second issue, is definitely my fault. The Bliss/Joy/Encore are obviously more for adults. Hey but the Bliss does have a 5 hole putt putt course!! Yes...sarcasm. Lastly, we brought our concerns our concierge the first night. He said that he was going to get back to us first thing next day (Monday). Monday, at sea, came and went with no communication, and a wasted day of not being able to be on the sun deck. Long story short, we talked with the Assistant GM of the Bliss, and he basically told us, too bad, that is NCL corporate decision...which, he was right. He just cannot make that decision to override the stupid decisions that corporate boards/execs make. Sadly, I have been cruising for over 30 years. My first cruise was when I was 10 years old on the SS Norway. Since then, my favorite vacation has always been a cruise, and an NCL cruise. No longer. There are way too many options, especially from Royal Caribbean, to continue to cruise with a line that discriminates against children, yet charges the same/more for those families to not be able to utilize all the amenities offered to those who choose to pay more for the Haven. On the final day the cruise decided to give us a discount on a future cruise. First off, we are taking a family trip to Italy next year, so we will not be cruising. But why would we choose to cruise again with NCL when our kids cannot go to the sun deck? Regretfully, my love for NCL cruises are done. This was a terrible way to end it, but there was nothing done to try to accommodate what they did not inform us of before the cruise. Read Less
Sail Date October 2019
We cruise once or twice a year usually on Princess or Carnival, the reason we decided to go on Norwegian is because we wanted to try out a new ship and since Bliss is a brand new ship it made our decision very easy. Embarkation: We ... Read More
We cruise once or twice a year usually on Princess or Carnival, the reason we decided to go on Norwegian is because we wanted to try out a new ship and since Bliss is a brand new ship it made our decision very easy. Embarkation: We were traveling with two children 3 and 11 months so we had a stroller. Bliss only has 16 elevators on average about 10 elevators less then any other ship we've been on with less passengers so to get on and off the ship or between the floors every-time took very long time and was very frustrating. Dining: The garden buffet had a good selection but several times we've encountered food to be under cooked. Dining rooms took forever to get your food (we were a party of 9) but still it should take hours to eat. Special dining were the worst, not only it took forever to get your food but we got food poisoning TWICE in two separate restaurants (not just couple of us but the entire party). When my kid was trowing up the next morning the manager approached us took our information but nothing came of it. Service: Through out our years of cruising the service on Bliss was horrible. Not sure if crew is overworked or there is something else going on but they were rude, unresponsive and service was just slow. It is like you were asking them for a favor every-time. On-board Experience: EVERYTHING IS EXTRA on the ship, I was surprised that the water slides were free since they were charging for everything, also if you wanted to go to some shows or restaurant you had to reserve ahead of time. The first day we got on the boat everything was already reserved and we had to get on a waiting list for most of the activities. Also there is not that much open/roaming areas on the ship, it seems that they tried to put as many state rooms on the ship as possible. Cabin: Was ok, smaller then on other ships, had a nice size bathroom but i wish the closet was designed different. It was right next to the couch and getting to it was tough. Read Less
Sail Date October 2019
The ship is outstanding. Every area has a different but cohesive design so the ship never was monotonous and always had something to discover. We had reservations at one restaurant that I didn’t know was there until I found it that ... Read More
The ship is outstanding. Every area has a different but cohesive design so the ship never was monotonous and always had something to discover. We had reservations at one restaurant that I didn’t know was there until I found it that final night. Always a myriad of events to pique an interest. The food was good - only one meal was amazing (Cagney’s). The water slides were fun as was laser tag and go carting on the ship top. The room was well designed and had plenty of storage. Staff was pretty much always friendly and made you feel welcome. Only two cons pool(s) area could be a bit larger. Kids club needs to be both larger and have a second string support staff to assist when busy. One night there was a 45 minute line and the hostess and server at the restaurant had a bit of an attitude when the entire party hadn’t arrived on time. Other wise it was a fantastic trip. Read Less
Sail Date October 2019
This was a fall break trip for the two of us, our two teenagers and our friends (married couple) that were experiencing their first cruise. Embarkation: Fair. Long line. But once at the counter it went quickly. They have keycards ... Read More
This was a fall break trip for the two of us, our two teenagers and our friends (married couple) that were experiencing their first cruise. Embarkation: Fair. Long line. But once at the counter it went quickly. They have keycards pre-printed and scan your passport photo for the photo they see when they scan your card. It took about 1.5 hours to get aboard the ship from when we got off the airport transfer. I already had a feeling that NCL doesn’t know how to handle big numbers at this stage of the cruise. Ship: Big, new and beautiful, with appropriate modern design features. Even though it’s large, it is fairly easy to navigate, with only a few dead-ends and hard-to-find places. The things that aren’t easy to find include the waterslide line locations and the mini-golf. Carpets in the hallways for cabins have fish to designate fore and aft, but the big inside areas don’t have any indicators, where I think they would be more helpful. There are many areas that have their own feel, and yet everything goes well together. The décor is beautiful and tasteful. Entertainment and pools: The pools close early (8pm!! Really?) and are very crowded on sea days. The lines for the water slides were brutal. I waited about 45 minutes for the drop slide, and that was about the shortest the line had been. It was also closed frequently, so I only got to do it once. The other waterslide had a slightly shorter line, but still at least 20 minutes wait time. There was an abundance of things to do, and we enjoyed some of the game shows and the trivia. Some of the game shows, though, were not done very well. They’re not polished, I think is the best way to explain it. Also, the trivia is done in the Atrium, and at times it was difficult to play because the Atrium Bar is loud, and some passengers found it fun to just shout out the answer while they were grabbing another drink and walking away. We didn’t get to do laser tag or the go-karts due to the reservation problems (more about this below), but our friends were able to get a reservation for two for the go-karts and they said they were a blast. I didn’t have the patience to try again to get a reservation or stand in the stand-by line. On our sailing they did the silent disco on two nights, and if you like music and/or dancing, you absolutely can’t miss this; it’s a ton of fun! The teen club got great reviews from our teens. The arcade is large and clean. Lots of games and activities for the kids and a final-night dinner in Manhattan. Cabins: I really liked the cabins. We had a standard balcony cabin, and the size was reasonable, with good storage. The bathroom is probably the best standard cabin I’ve been in. Cabin was only cleaned once a day. No turn-down service. But the cabin steward did introduce himself, and certainly worked hard. Dining: I really think that Norwegian is close to getting this right. It’s nice to have a range of restaurant choices from high-end down to buffet. Having a sports bar pub with great wings and the Q bbq restaurant is great. Teppanyaki was delicious. Unfortunately, it’s not really “freestyle” or easy to eat because of the reservations system (or even the fact that you need reservations). I guess I should mention the reservation problems. This was a systemic problem on this ship for us. It affected everything on the ship, ranging from dining to shows to laser tag. Somehow the reservation system “lost” most of our online reservations. We also made reservations from the kiosk right when we arrived on the ship, but most of the things were already booked. Further, the kiosk doesn’t print anything, so you are relying on the app to keep you informed of your reservations, but this also failed on this sailing. The lack of ability to spontaneously do something really detracts from the so-called “freestyle” cruising. This was compounded dramatically by the failures in the online reservation system, the kiosk system and the app to work together. Yes, it’s really that bad, and I’m not a person looking for something to complain about. Bars: The Bliss has a great selection of bars, and we really enjoyed them all. It’s nice that several of the bars have a selection of unique cocktails as opposed to a homogenous menu that’s the same at every single bar. The District Brewhouse craft brewery was a great place to have some good beers. The pool bar had some mediocre bartenders, but the Atrium Bar and Maltings Whiskey Bar both had excellent bartenders. All the other bartenders were at least good. The Observation Lounge is a great place to relax or to get a good drink. We enjoyed getting a light brunch (they have a small buffet selection) and a Bloody Mary more than once! Disembarkation: Bad. I know it’s difficult to get 4000 people off the ship in just a couple hours, but the bottleneck at customs creates a terribly long line. From the time our color group was called (after waiting an hour in the Atrium) to the time we boarded our transfer to LAX was just shy of 2 hours. All that time in a long, snaking line that went through Manhattan dining room to some crew areas, to finally getting off of the ship into the circus tent with 2000 of the other passengers still waiting (probably from at least an hour before..). It was straight up miserable. Service: This is a tough one to rate. Almost all of our service was very good, with nice employees really appearing to care about customer service. The difference is that in general the NCL Bliss is more casual than a Princess or Celebrity ship, so although the service is good and friendly, we found that we missed the extra class of service we are used to. Casino: Excellent. Easily the best casino at sea that I’ve been to. They have a lot of modern slot machines and a lot of table games. There is a Texas hold-em table with a real dealer and there were live money games and tournaments throughout the trip. The main portion of the casino is non-smoking, but there is also a large enclosed casino area for smokers which also had a lot of machines and table games. We didn’t get to see the Haven, nor did we do any spa days. We looked at the fitness center, and it was a bit crowded on day one, but then we decided we were walking enough to skip the gym. All in all, this cruise was a ton of fun, and we really enjoyed being on such a nice and new ship, but we found that the casual atmosphere sometimes went too far into the casual realm. It’s a little snobby but we missed things like the constantly clean cabin and turn down service. Between the casual atmosphere, the lines, the need for reservations, and the failures with the reservation system, I think we are unlikely to book another NCL cruise. I would probably recommend the cruise line for family cruising and for casual cruising if the price and itinerary are appealing. Read Less
Sail Date October 2019
I went on this cruise for my play daughters birthday. Although the bliss is a beautiful ship the service sucked. i payed for specialty dinners for two. i try not to eat off of a buffet because l don’t eat meat nor anything cooked with ... Read More
I went on this cruise for my play daughters birthday. Although the bliss is a beautiful ship the service sucked. i payed for specialty dinners for two. i try not to eat off of a buffet because l don’t eat meat nor anything cooked with meat. i could not get any reservations at the seafood restaurant or any of the specialty restaurants . I was not informed in advanced that getting reservations was going to be so difficult. the last two days of the trip i was finally told to go to the restaurants and see if they could seat us. The seafood restaurant told us no but cagney’s was very caring and understood my dilemma. They also were able to make room for my daughter that is wheelchair bound. Cootos to cagney’s and the people that helped us. when all the other specialty restaurants told me no, they said no problem. The buffet food, i’ll just say for lunch and dinner was bread and salad for me. This is the first cruise i did not know my stewards name or who he or she was. i cruised for 7 days, the first two days my room was not made up at all. the third day it was after 6 and they came to make up my room and i wouldn’t let them because i traveled with three disabled adults that were going to sleep. Even though i asked that my room be made up no later than 6 the day before. AND THEY DID NOT MAKE ONE ANIMAL NOR DID THEY DO ANYTHING SPECIAL TO MAKE US FEEL WELCOME Read Less
Sail Date October 2019
The ship was beautifully and tastefully decorated. The cabins were cleaned perfectly. Rose was great at cleaning our rooms multiple times a day. All of the latest technologies with touch screens, key card tap entry to the cabins, and ... Read More
The ship was beautifully and tastefully decorated. The cabins were cleaned perfectly. Rose was great at cleaning our rooms multiple times a day. All of the latest technologies with touch screens, key card tap entry to the cabins, and outside activities. The shows "six" and "Jersey boys" were spectacular. So much talent!! A large variety of complementary food was available 24 hours a day in many different places. The only complaint I had, was not being able to bring any type of soda or water, only Pepsi products were available. We are Dr.pepper fans. The photos were nice, expensive as usual. Getting on and off the shop was relatively smooth. The staff was friendly and always helpful. Joy ,a waitress in the Manhattan dining room made the cruise for us. So glad that we tried Norwegian again after the first bad experience. Extremely relaxing week!! We will definitely be back.... Read Less
Sail Date October 2019
Right number of days, right destinations we were looking for. Large newer ship that smoothly cut through some rough seas. Staff was excelent in all venues, including resturants, bars. With the free drink package, took full advantage of ... Read More
Right number of days, right destinations we were looking for. Large newer ship that smoothly cut through some rough seas. Staff was excelent in all venues, including resturants, bars. With the free drink package, took full advantage of all the bars all over the ship (about 20 I believe); a great give away by Norwegian that will keep me coming back. Same applies for the included specialty dinning package, which allowed us to eat gormet stile food that we otherwise might not have. Booked excursion for 1st port, felt like a cow in a herd of cattle. Everthing was rushed, and over priced my taste. In the next two ports we made deal with local taxi's. told them what we wanted to do and let them advise as to where to go; best decision all cruise! Beach, food, drink, and more beach-fun for all. Overall, great experiance, good value on a vaction, so much so we booked another, lol. Read Less
Sail Date October 2019
Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. ... Read More
Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. There was no priority boarding for anyone other than the Haven. We then find out Seattle had been cancelled from one of our stops and we would spend 2 boring nights in Victoria BC. The food aboard the Bliss was average and we could not get a reservation to the Specialty Restaurant Cagneys. We had to make reservations to go to the show Jersey Boys ( this was a very good show). The other show about the wives of Henry the 8th was a disappointment, I thought being loyal to one cruise would reap some benefits like priority boarding, apparently being a Gold member meant nothing for boarding in Vancouver. I will start looking at other cruise lines for my future trips. Read Less
Sail Date October 2019
Norwegian Bliss Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.5 3.9
Entertainment 4.0 3.9
Public Rooms 4.5 4.1
Fitness & Recreation 4.5 N/A
Family 3.5 3.8
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 4.5 4.0
Value for Money 3.5 N/A

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