Cruise Ratings
See Reviews For
Sail Date: May 2007
This is our second outing with Holland America, first being the Oosterdam. We were so pleased with our voyage on that ship, we booked another short cruise ( this time on the Noordam )to recreate the last. Embarkation: After a very quick ... Read More
This is our second outing with Holland America, first being the Oosterdam. We were so pleased with our voyage on that ship, we booked another short cruise ( this time on the Noordam )to recreate the last. Embarkation: After a very quick taxi ride from LAX to Long Beach, we arrived at the Port. The signage was not very good at embarkation, but once we found the proper line for Suite guests, we were whisked through and on the ship in moments. The Noordam is a beautiful ship! The public spaces are wonderful, with beautiful antiques as well as paintings.The few things that have been changed from the Oosterdam are really nice. The Pinnacle Bar, the exceptional library area and the Culinary Center were welcome additions. The Cabin: Our Deluxe Verandah Suite was very nice ( although with the new ship, they seem slightly smaller in size that the Oosterdam ). All the amenities were there and greatly used; from the DVD player, to the bathtub! Our cabin steward, Ramses, made us always feel at home each day. The Neptune Lounge, which was only feet from our cabin, is always a great reclusive spot to have an afternoon cappuccino and to read or use the internet. The staff, led by Jessica, was wonderful, remembering our names each time that we came in. They were very attentive in making our Pinnacle Grill reservations. The Restaurants: The buffet was great each day for our noon time meals. As always, I appreciate the fact that HAL goes the extra step in having culinary personnel serve you ( so that guests are not touching food ). Always a better feeling, especially with so many cases of Noro virus lately. Hot and cold foods were very good, with a very nice salmon bake at the pool one afternoon. The main Dining Room was very beautiful, although very crowded! Service seemed to suffer as only one wine steward for maybe 50 or more guests. On a cruise of this kind ( most persons were on a 25 day Panama Canal cruise ) many older and affluent persons were ordering wine and cocktails. The wine staff could not keep up. Also, some selections on their wine list were not available ( F&B should watch this more carefully ). Although the service was very quick, there seemed to be too few servers as we never got much service. Food was dropped as quickly as possible, but no real service ( offering pepper, refill water, etc ). Pinnacle Grill was just as good, if not better this time. The staff was VERY service oriented and the Steaks were excellent. One of the reasons we like the Suite life so much on HAL is that you are offered breakfast in the Pinnacle Grill each morning. We enjoy that ala carte service and, I guarantee, so will you. They are just GREAT!! Entertainment: Well, a mixed bag..Juggler not very good, but the "Vegas dance review" as well as the afternoon singing concert by four of the show leads, were very good. Found the seats a bit uncomfortable in the Vista Lounge ( just banquettes, with no place to set your drink down if you order one ). On this trip, we did not receive many "perks" as a suite guest as before ( no flowers for formal night, no invite to a captains special luncheon or cocktail party, no HAL bag, no getting off the ship priority ). We missed those things, but it did not make our voyage unpleasurable, just surprised. Debarkation: Again, very fast off the ship, through the Vancouver terminal ( which is one of the best ), quickly to a taxi and on to the airport ( we have spent much time in Vancouver, so we opted to leave early ). A side note that AIR CANADA is a wonderful airline to fly ( much better than American counterparts )with expedient airport service as well as on the plane itself. We continue to enjoy the HAL ships and look forward to another voyage with them. Read Less
Noordam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.4
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 3.0 3.6
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.9
Rates 4.0 4.3

Find a Noordam Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise