This was our third time on Cunard and our second on the Queen Victoria, so we had a good idea of what to expect: excellent service, excellent dancing and mediocre food. Our April cruise through the Panama Canal, from LA to Fort Lauderdale, met two of those three expectations.
The service was indeed excellent. Every crew member we encountered was friendly and eager to help. Our cabin steward, ...
Given that the cruise industry is becoming very competitive these days, we would have thought that Cunard would have tried to keep up with the other "luxury" lines.
First the good:
The embarkation process was very quick and trouble free and efficient.
We were Princess Grill passengers and would have to say that we were pleased that we paid the extra for that privilege. The food was ...
We were completely surprised by our experiences on board Queen Victoria. After our last cruise where my husband’s gluten and corn intollerances were completely ignored and he became very ill, we had given up on cruising. Thank goodness we trusted Cunard. They came through with flying colours, from the wait staff to the head waiter and chef, they understood the problem and we felt very ...
We booked the Panama Canal transit, from LA to NY, in Princess Grille. We were delighted to find about 2 weeks from embarkation that we had been upgraded to Queens Grille, Q5, stateroom 4188 at the very rear portside. What a great room, because the balcony extends up the side, and around the back of the ship, so you could get sunshine or shade all day long!
The staff in the dining room knew our ...
This review is going to be fairly long to cover all points we wish to make.
We booked direct with Cunard who were then and up to leaving from UK very helpful.
At LAX we were kept waiting for over 90 minutes after going through immigration and collecting our luggage for a coach to take us to our hotel. The Cunard staff did not inform us why until several of us got fed up with waiting and some ...
Embarkation
There was priority embarkation. We arrived at the embarkation hall at about 11:30 and were directed to a waiting area. We were soon given our cruise cards and escorted to another waiting area. Boarding began at about 12:00 and we were on board by 12:15.
Stateroom
The bed was close to the window so I could lie in bed and watch the waves! There was a curtain separating the sleeping ...
The Queen Victoria is far from being a Queen in my book. Starting with disorganized and delayed embarkation and again with disembarkation process that nearly caused us to miss our flt.
Very poor service in the dining room as many nights one (1) of our servers in our table area was apparently sent elsewhere for much of the dining time, leaving the area with only one person who could not keep up ...
First and foremost I love cruises. We had a wonderful cruise on the Queen Mary II in 2006.The check-in for this cruise was a mess- People wandering around without good guidance except "for go over there and wait until you are called." At last after approximately 2 hours we were allowed to board. A scant greeting party except for security. I am glad we had cruised before because we knew what to ...
Just completed the Panama Canal cruise on the Queen Victoria. It was our first time on Cunard cruise and may be the last. If this is what Cunard has become under Carnival ownership, it's a lost cause. There are simple better options for the same price.There was none of the great style and service Cunard is noted for. Our cabin steward was pleasant and did a nice job. The Britannia dining room ...
Cunard certainly has carved out it's targeted market. I have never seen so many wheelchairs, motorized scooters, walkers, portable oxygen tanks, canes etc on any cruise I have ever been on. The only thing missing was nurses in white uniforms pushing people around. The average age had to be eighty.
My partner and I knew going in this would probably be the case so it wasn't that much of a ...