"We had numerous drinks charged to our room that we never had,finally after 4 days of dealing with "guest services"staff we were able to get this corrected,we had our bathroom toilet backed up for 2 hours,limited to no response from management when we had these issues,and an hours wait on our Princess transportation back to the LAX airport once we had disembarked.We had issues from extremley long lines to check our bags at initial embarkation,to lost bags,to lost or misplaced dinner reservations,very limited and totally unorganized transportation with tenders from the ship to the shore and back to the ship in Lahaina(we never did get into Lahaina after waiting 3 plus hours for a tender)...."Read More
sage85022
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Age 60s
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1-10 of 184 Princess Crown Princess Cruise Reviews for Fitness to the Mexican Riviera from Los Angeles
I choose this cruise because of my 87 year old aunt, someone in her age group told her that they like Princess and that’s the one they use. There were issues from the time we made it to embarkment, it was a disaster the lines were wrapped around and issues with having enough porters to handle the luggage. Once aboard the ship, the steward assigned to our room introduced herself and I explained to ...
We chose this cruise because we were planning to fly to Hawaii and stay in Lahaina at a hotel or an Airbnb.Instead we found this cruise at a very reasonable price and decided to do two things,going back to Hawaii again,and doing it at a cost less than previously planned.Pluse we really enjoy the cruise expierence.We had several problems from start to finish,however i will say that the ship was ...
Entertainment was hit and miss. More misses. The Hawaiian couple were very talented. Not only performing each day but even teaching ukulele and hula to passengers with a presentation at the end. The ship singers and dancers performed 2 shows over a 15 day cruise, really? The other nights were comedians, magicians, and game shows. The destination and subject matter speakers were good, even if ...
I’m writing this review because i wanted to say that my 3 servers were amazing. Nanna from thailand, Gary from Philippines, and Mauro from Columbia. They were amazing waiters and they told me if I wrote a review they would be able to get a promotion. I really hope they get their promotion. I think they really deserve it. They were wonderful. They made eating meals super fun and they were just so ...
Our party contracted the Nora virus and the Corona virus during the cruise, so we were only able to see one of the four ports in Hawaii. My son had to visit the medical center twice because of the outbreaks on the ship.
There was a sewage line leak in our room that flooded most of the floor. There were also numerous sewage leaks in the hallway throughout the duration of the cruise. Sections of ...
We was subjected to 2 weeks of being constantly cold in all areas of this so called luxury ship The Food was a disgrace the food which was due to be hot was served just luke warm or cold as the ship was so cold the plastic plates were cold apart from the passengers wearing coats even the staff had to wear their windbreakers in the buffet after a few days all we could hear was people coughing and ...
This was our 23rd cruise with princess. First time on the Crown. This is also the first time we were disappointed in a cruise.
Embarkation was smooth and efficient. My wife had wheelchair assist from the terminal door to our cabin door. We even got scanned for location of muster station on way to cabin, saving a trip later. Our balcony Baja deck cabin was all the way aft on the Starboard side. ...
We have sailed Princess a few times and like their product. The staff on this ship exceeded our expectations! We had the best bartenders of any cruise, especially Jackie in the Explorer's Lounge, Pablo in the Casino and Mike and John in the Wheelhouse bar. Our Waiters, Donald from the Philippines and Juan from Peru along with their helpers were stellar. These people made this trip spectacular! ...
We were so excited to do a two week cruise to Hawaii for our anniversary. We have cruised most of the major lines but never Princess so that added to our excitement.
Quick summary - it is an overall decent ship that, for me was completely soured by my poor SPA experience
Use of technology - 5/5
Beds - 5/5
Room comfort - 1/5
Focus on disease prevention - 1/5
SPAs - 0/5 ...
We were excited to sail to Hawaii and back over the Christmas & New Year’s holidays. We chose Princess because the dates aligned with our schedule, and they sailed in and out of Los Angeles, so we wouldn’t have to deal with airports during the busy holiday season.
We knew from previous sailing experience that Princess doesn’t have the “best” food, however, we did have an expectation that it ...