Ports of call were good - not excellent! Why stop at locations that have nothing to offer? An example woud be Hilo, Hawaii.
The destination personnel were not well trained. Priority guests were not treated like priorities! In most situations - waitlist was an imaginary item.
Basically I would say the ship personnel were very friendly and dedicated employees. Upper management needs to ...
White glove service, staff who care about your personal preferences, accurate assistance, and a crew who genuinely look out for your comfort and safety to deliver a relaxing and fulfilling journey.
Congratulations to Cunard for preserving their traditions and not bending to trendy expectations. Unwinding is not the norm for most cruise experiences yet I managed to read, recollect, reflect and ...
We sailed on a segment of the Queen Victoria's world cruise from Los Angeles to Sydney. In many small ways this was a disappointing experience. For example: This was the only cruise where we were not welcomed on board with a glass of Champaign or given a bag to use for purchases.
Although the food was good, it was difficult to find out about alternative items on the menu and ordering them ...
We joined Arcadia in Los Angeles, at the start of the second sector of her World Cruise, and disembarked 7½ weeks later in Dubai. It was our first time on this ship, and the longest cruise we have yet experienced.
We found Arcadia to be a very welcoming ship, and she very soon wrapped herself around us and became ‘home’.
As with most cruises we have taken, we’ve come home with a bag full of ...
We had been on the Odyssey in 2011 for cruise from Athens to Istanbul on Veranda 2 level. This time we asked for Veranda 2 but got room 503 Veranda 1. Very noisy at 4:30am when the anchor dropped since it was a floor or two below us. We wanted a balcony because we love eating on the deck. We had a balcony but it was only 1/4 glass and the rest metal as we were the first balcony. It got covered in ...
Since the moment we stepped on the boat, we were treated like royalty. The stateroom attendants, waitstaff, bartenders and even managers knew us by name. Every step we took we had a welcoming smile, good day mam/sir, and may I assist you. We could not be more happy.
The food was incredible. Lots of options for a variety of eaters (vegan/vegetarian/gluten free/ even low sodium).
The staff kept us ...
When we boarded at Los Angeles it was with a little trepidation following our November 2012 cruise with Seabourn where we had encountered such poor food and service aboard Seabourn Sojourn. We need not have worried. Silver Whisper was as close to perfection as I think it is possible to get and, believe me, after 36 years of cruising on a whole variety of cruise lines, I think I can comment fairly, ...
This cruise was a great mix of English, Australians an a few Kiwis. It was the friendliest cruise I have ever been on. Not necessarily with the crew though.
The shows in the theatre were brilliant and the best I have ever seen oh any cruise, I couldn't believe how lucky we were to have Pam Ayres one night.We also had the Tenor boys and a variety of other very professional shows. We actually went ...
I took the Los Angeles-to-Sydney segment of Queen Elizabeth's inaugural world cruise, January 29 to February 22.
Communications were bad, beginning with Cunard's Website. I could book excursions but neither review nor modify or cancel my selections. Cunard's telephone Help Desk, with its jarringly ungrammatical ("Your call will be answered in the order it was received") was no help at all. ...
The QM2 is a very interesting and rewarding experience. Unlike today's contemporary cruise lines which are trending toward Las Vegas in their look and feel, the QM2 hues to a more subdued approach where old-world elegance is more valued that surface gloss.
The weak point of the experience was boarding the ship in Los Angeles when 1800 new travelers came aboard. For the fortunate, it took ...