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525 Southampton to Europe - Western Mediterranean Cruise Reviews

Our 2018 Cunard cruise was a short, 3 day trip trying out the Britannia Club restaurant on Queen Victoria, so our last experience of the Britannia restaurant was in 2017 on Queen Mary 2. Having found that experience pretty disappointing ... Read More
Our 2018 Cunard cruise was a short, 3 day trip trying out the Britannia Club restaurant on Queen Victoria, so our last experience of the Britannia restaurant was in 2017 on Queen Mary 2. Having found that experience pretty disappointing (see my review on here), I was hopeful that the improvements suggested by our Club dining last year might have also worked their way into the main restaurant. I am very pleased to say that was the case! Cunard has re-worked the menus fleet-wide since 2017 and I found the choices far more inspiring than 2 years ago, often having trouble deciding what to order because so many of the choices appealed, particularly the main courses. There are 8 main course options, of which two are always fish or seafood-based and 2 vegetarian. Lamb was featured far more prominently than on previous cruises and poultry offered across the fortnight included turkey (twice), goose, squab pigeon, guinea fowl, partridge and of course chicken. Fish mains included salmon several times, sea bream, sea bass, barramundi, cod, plaice, scallops (twice), langoustine risotto, crab cannelloni (divine), mac & cheese with king prawns, lemon sole, lobster tail and Goan seafood curry. The starters, soups and salads are under a single heading on the menu but you can order what you like. It was good to see that the excellent consommés are still offered on many evenings. The dessert range had also had a make-over and I was delighted that souffles were offered on 4 nights (chocolate soufflé twice, pistachio and my all-time favourite Cunard pudding, lemon vanilla soufflé with limoncello sauce). In all, there were six desserts, including a low sugar option, an ice cream selection and the spa dessert, as well as cheese. We often asked for one of the ice cream choices to accompany our chosen pudding and Shailendra, our fantastic waiter, was happy to arrange that. He was able supported by Abner - both these gentlemen couldn’t do enough for us and they really helped to make our dining experience memorable. Shailendra was especially helpful to my partner who likes his food to be on the plainer side - he often asked for the vegetables from one dish to be served with the meat or fish from another one. We were given a copy of all of the menus on the penultimate evening. Our sommelier, Marko, was one of the best we’ve had on Cunard and was excellent at anticipating our requests. We were on a table for two on deck two of the restaurant - two lovely Australian ladies on the adjacent table provided great company. As usual, we had chosen second sitting - this trip was notable for the fact that a large area in the centre of the restaurant remained completely empty throughout the two weeks - Shailendra explained this was because so many people had asked to switch from late to early sitting. As a consequence, whilst second sitting was quite leisurely, first sitting was apparently frenetic with extra people squeezed onto tables set for six and eight. We went to the Commodore Club for pre-dinner drinks pretty much every evening and were very surprised by how quiet it was compared to previous cruises: we almost invariably had a window table and whereas the CC is often standing room only from about 7.30 until second sitting, there was always space to sit somewhere. I discovered my new favourite cocktail - “The Commodore’s Cure”, inspired by Sir James Bisset. It’s made with Pol Roger champagne and unfortunately for our onboard accounts, was something like $24 plus the 15% gratuity! Hot canapés were served each evening around 7.45 and consisted of two meat, two fish and two vegetarian offerings. We had dinner in the Verandah one evening - we enjoyed the meal very much and the portions were huge. I ordered the Rhug estate lamb cutlets which I enjoyed but the waiter and restaurant manger insisted that I would not be charged for my meal because they said there was too much fat on the cutlets and not enough meat. I said I was very happy to pay because I didn’t think there was a problem with them - however, I appreciated the gracious gesture which seemed to sum up the overall attitude of the crew we encountered. We didn’t go to the evening shows because generally they aren’t our thing, but I went on my own to “The Flyboys” - they perform mostly modern songs in the big band/swing style, with a touch of humour. I thought they were a breath of fresh air and really enjoyed their performance. During sea days, we both enjoyed classical guitarist Ben Kearsley’s concerts in the Queens Room - Cunard really excels at live music and cocktail pianist Lisa Harman in the Commodore Club was another highlight. Aside from Ben’s concerts, we mostly read, enjoyed the outside decks or watched the waves on sea days - there was a big programme of Cunard “Insights” lectures but again they didn’t appeal to us. We had afternoon tea in the Queens Room 3 times - it’s just a nice thing to do with the tables laid and musical accompaniment and most days we had coffee sitting at the bar in the Chart Room - the bar tenders there were excellent and got to know our preferences quickly. Cabin-wise, it was exactly what we were expecting - a few knocks around the edges after more than 10 years of service but kept very clean by Francis, who efficiently dealt with our requests: we asked if firmer pillows could be provided and for the underbed drawers to be cleared of their contents of spare duvets. We used the ship’s laundry a couple of times - our clothes came back beautifully pressed and it really was worth the money (I got the Diamond World Club member discount after we had spent our onboard credit). The voyage navigation channel was pitiful - far less useful and interesting detail than on either QM2 or QE and it stopped working altogether for about 24 hours when the ship’s call to Barcelona was cancelled due to the ongoing independence protests there. Fortunately, Cunard substituted Valencia instead and having not been there, we spent an enjoyable few hours in the old town - shuttles were laid on for this purpose. A port guide was also provided and Cunard even managed to arrange some tours at very short notice, so I thought the situation was handled very well. On a related point, I did appreciate that all of the port guides for the cruise were available in our cabin on embarkation - a thoughtful touch. Were there any negatives about this cruise? Not really - the internet was very slow, but to be honest, I just used it for checking emails and a bit of news browsing (normally I avoid news whilst I’m away but I wanted to know whether the UK was still going to be in the EU by the time we landed in Gibraltar...) It was also a bit irritating that the senior officers’ party seems well and truly relegated to the mornings on one of the final sea days (I don’t want cocktails at 11.15). All the cocktail parties are now much shorter than they used to be: the welcome aboard ones are just 30 minutes and the World Club and senior officers’ parties 45 minutes. We only went to the World Club party this time - we had a souvenir photo taken as I have been celebrating a significant birthday this year. I purchased future cruise deposits whilst on board, so look forward to booking a further trip for 2020 - I hope Cunard keeps up the improved standards we saw this time. If you made it this far, thanks for reading and I hope you found it useful! 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Sail Date October 2019
From start to finish the process of booking our cruise was great. This was our first cruise and so I didnt know what to expect. Prior to the crusie date my husband booked a VIP package online which included internet, Priority ... Read More
From start to finish the process of booking our cruise was great. This was our first cruise and so I didnt know what to expect. Prior to the crusie date my husband booked a VIP package online which included internet, Priority Embarkation and disembarkation (cases off first) inside tours, wine and food pairing, laundry amongst other things. Unfotunately this package (Just under $500) didnt turn out to be be all it should have. We did not recieve priority embarkation or disembarkation. And to add to it all our cases were infact last to come off the ship as the staff did not recognise the luggage label we had been given. We were told they had never seen one like it before and knew nothing about it. It had no number just premium pass on it. The staff were very helpful in trying to locate our luggage amongst the hundreds of other cases coming off the ship. We were initally charged for our laundry too, but the amazing Guest relations sorted that for us. That aside our crusie was amazing. From the food, the service, the ports, the other passengers and staff it was perfect. We are looking forward to booking our next cruise and hopefully it wont be long till we are sailing again. Our cabin assistant David was amazing, always on hand if we needed and answered any questions we had, on the one occasion he wasnt sure about an answer he looked into it and got back to us . We dined in all but two of the restaurants. The staff in Le petit chef were attentive and very knowledgable. The whole experience along with the food was incredible. We would like to particulary recognise from Blu Miriam, Gavish and Arun and our sommilier whose name unfortunatley I didnt get, but she was amazing as they all brilliant. The couldnt do enough for us. Arun and Gavish had lots of interesting stories to tell us too while they were serving us and other customers. Nothing was too much trouble and they helped us make decisions on our food choices as there were so many wonderful options. They really are a credit to the Celebrity crew. In the Sky lounge we were welcomed from day 1 by our amazing bartenders but I would like to mention in particular Viacheslav, who was so friendly and helpful with our cocktail choices, my husband asked him to suprise him and found him the perfect drink. He also mixed me perfect mojhitos, and Pina coladas. Octav who was on his first contract with celebrity was also doing and incredible job. And my heart went out to one of the female waitressess/bartenders whos name I didnt get, but she had a couple of very rude and impatient customers within minutes of each other, which she dealt with very calmly and professionally. I work in the same type of business and I know how difficult it can be addressing rude customers. I watched on in amazement at the rudeness, whlle she conducted her job perfectly, I even told her she was doing a great job. We attended a couple of very inciteful lectures and learnt a whole lot of new and interesting things. my husband and I had a couples massage on the first day at sea in Canyon Spa, my lovely masseur Tuily knew exactly the right pressure and it truly was a blissful experience, so much so that I booked a hot stone massage with her the following week. This time just for myself but again a blissful experience. thank you. We met some new friends and learnt a lot from chatting with other passengers. Truly an amazing experience and cant wait to do it again very soon. All the staff were amazing but a special Thank You once again to: Viacheslav & Octav (Sky Lounge) Gavish, Arun, Miriam, & Our sommlier in Blu, Tuily and Jean (Canyon Spa) and David our cabin attendant. Read Less
Sail Date October 2019
This is the second time we have sailed on Celebrity Silhouette and our 15th Celebrity cruise altogether. As usual the service food, entertainment etc. were excellent. We had a wonderful stateroom attendant John and our waiter Wilfrid, ... Read More
This is the second time we have sailed on Celebrity Silhouette and our 15th Celebrity cruise altogether. As usual the service food, entertainment etc. were excellent. We had a wonderful stateroom attendant John and our waiter Wilfrid, assistant waiter Nitin and sommelier Alex looked after us extremely well and were very knowledgeable regarding menus and wines. We always chose late dining at 8.30pm as we prefer to go to the show before our evening meal. We were seated on Deck 3 in the main dining room which we love as we prefer to have the same table with the same waiting staff each evening. The evening meals were excellent, well cooked and always hot. Our only concern is that, having cruised with Celebrity many times, we feel that the evening dessert menu should be regularly changed.The food in the Oceanview is so varied you cannot manage to try everything and the desserts are extraordinary. Our stateroom was very clean as was the bathroom. Our bathroom toiletries were always replenished. The ship is due an upgrade in January which it is in need of as the décor and carpets are now looking unfashionable due to the colour schemes. The evening entertainment that we went to in the theatre was good as were the guest speakers throughout the day. Our Cruise Director Bethany was excellent. The only gripe we have is that so much of the armchair seating has disappeared from the balconies overlooking the Grand Foyer and from the Passport Bar on that level so, when entertainment is taking place in this venue you are very lucky if you can find somewhere to sit. Mostly we had to stand and watch. However, we will always book cruises with Celebrity as we have never had a bad one, and already have reservations for 2 cruises from Cape Liberty in May next year and another future cruise booked for 2021. Read Less
Sail Date September 2019
Having cruised Celebrity from Southampton for the last 5 years, we chose the September cruise to the Med because of its itinerary, we normally go earlier in the summer. The ship continues to look better than others newly refurbed ... Read More
Having cruised Celebrity from Southampton for the last 5 years, we chose the September cruise to the Med because of its itinerary, we normally go earlier in the summer. The ship continues to look better than others newly refurbed although she is due hers early next year. Food was awesome and we struggled to choose most nights in the MDR. The crew were fantastic! Only gripes I would have was that our 15 yr old son was the only teenager on this cruise so struggled to keep himself entertained as most of the teen activities were cancelled, but he still had a great time. The lawn Grill food was excellent along with the service but left us a tad cold regarding the cost and that the menu didn't have chips to go with a wonderful steak, so ordered a baked potato, only to find that I could have ordered them anyway, why not state this on the menu? Please Celebrity lets stop the Café Bacho becoming a library on sea days!? If folks aren't taking a coffee/tea etc they should be moved on, not be allowed to sit for hours just reading a book! As I say these are gripes, again we had a fantastic cruise, and booked on board for next year on the re-imagined Silhouette 274 days and counting!!! Read Less
Sail Date September 2019
This was our fourth cruise, first time with Celebrity. I have to say out of all the cruises we've done, this was my favourite company. They went out of their way to be helpful. Each and every staff member greeted you, smiled and ... Read More
This was our fourth cruise, first time with Celebrity. I have to say out of all the cruises we've done, this was my favourite company. They went out of their way to be helpful. Each and every staff member greeted you, smiled and said good morning, good afternoon etc as you walked past, from the lowest paid cleaners to the top management. I really felt like I was a valued guest on the ship. What I also liked was the amount of activities on board, particularly on sea days. There was always something to do, which we hadn't found with other companies. There were lectures, quizzes, behind the scenes tours, fitness activities, a library, and my particular favourite, a hideaway where you could grab a coffee and sit quietly with a book. We only tried one of the speciality restaurants - QSine, which was an interesting experience. On the whole the food was very good and they worked hard to deal with my husband's food allergies. A couple of niggles:- 1) not a lot of places to sit that were easy to get in and out of for the less mobile. The pool chairs you expect to be difficult, but a lot of the easy chairs in places like the library, the hideout, the solarium etc, were quite low to the ground. Easy to jump up out of if you're young and athletic. But if you're not, there's not a lot of choice of where to sit comfortably. 2) the people in charge of entertainment didn't seem to get that we'd sailed out of a British port and that 90% of the passengers were British. The daily crossword contained an awful lot of American cultural references, like names of Country singers and comedians that would be unfamiliar to the British public. Also the daily crossword was full of mistakes and even missing clues! Very annoying. The last straw for me was going to a quiz billed as TV music. The TV theme tunes played were all American ones - I Love Lucy, Seinfeld, The Golden Girls, The Office (American version) etc. Not a Hollyoaks or Eastenders in sight. They did play the theme to Dr Who, but then I think that's also quite popular in America. So most of us were sitting around looking at each other in puzzlement at all these tunes without a clue as to what they were. Read Less
Sail Date September 2019
We went on the Queen Victoria Voyage du Vin cruise for 14 days September 2019 and in our opinion everything was better than last year. The Britannia Restaurant food was beautifully presented and the service was excellent. Thank you to ... Read More
We went on the Queen Victoria Voyage du Vin cruise for 14 days September 2019 and in our opinion everything was better than last year. The Britannia Restaurant food was beautifully presented and the service was excellent. Thank you to Olesha and Victor. The Lido Restaurant was very good and the staff were very helpful and efficient. The place to go for delicious omelettes to order. Our Stateroom was beautiful and very comfortable. The Stateroom was kept spotless and I appreciated the turn down each evening. I think there were more activities on offer than last year and I enjoyed flower arranging and singing in the choir. I was really impressed by the music on board everything from flamenco guitar, a reggae and R&B band and a former member of the Drifters with amazing backing singers. I thought the Port and Shore excursions were well organised and informative. Our favourite destinations were La Spezia and Palma. We are looking forward to our next cruise on the Queen Victoria. Read Less
Sail Date September 2019
We have been in the QG on Cunard many times and always enjoyed ourselves, so chose a Q4 cabin again. The cabin is spacious, with a lovely large balcony for lounging in the sun, separate bath and shower, and gorgeously comfortable beds. The ... Read More
We have been in the QG on Cunard many times and always enjoyed ourselves, so chose a Q4 cabin again. The cabin is spacious, with a lovely large balcony for lounging in the sun, separate bath and shower, and gorgeously comfortable beds. The pillow Concierge service enabled us to have goose down pillows, and they had complied with my request for blankets rather than duvets, which I had made in advance. Throughout, the cabin was serviced frequently and efficiently. Embarkation and disembarkation were both efficient, helped by the priority for the Grills. We were in our cabin before noon on the first day, and left the ship at 8.05 on the last. The ship herself is lovely. By modern standards she is not that big, but always feels serene, peaceful, and spacious, never crowded, so the voyage was truly relaxing. There were various lectures, which I didn't attend, preferring to watch the sunny sea from our balcony, but my spouse enjoyed the ones on space. I did attend the passenger choir, which all four Cunard singers gave up their time to rehearse, surely beyond the call of duty. The only show I saw was Top Hat, which was completely brilliant, singing, dancing, sets, costumes. We were lucky throughout the cruise with the gorgeous warm dry weather which obviously enhanced our enjoyment of the ports, most of which we had visited before. The only trip we went on was to a vineyard in Mallorca, which was most enjoyable. The service in the QG was excellent, but I have to say the food was somewhat inconcisistent. Most of the things we had were very nice. But, twice my husband was served very tough meat, once venison, once lamb, such that he did not feel like eating it. They were deeply apologetic, and offered something different, but that really should not happen. Also some of the menus were odd. One evening there were two tofu main courses out of five, which seems decidedly strange. Many other things we had were delicious, but not everything. Read Less
Sail Date September 2019
This 14 night voyage is my 13th cruise with Cunard and it is a few years since I have written a review. However, as this cruise was one of Cunard’s ‘special event’ and themed voyages and the longest single cruise I have done, I think ... Read More
This 14 night voyage is my 13th cruise with Cunard and it is a few years since I have written a review. However, as this cruise was one of Cunard’s ‘special event’ and themed voyages and the longest single cruise I have done, I think its time to share my thoughts again. At only 26 and 29 years old my husband and I are quite a bit younger than the stereotype Cunard passenger, however we enjoy the ambiance; dressing for dinner; the formality and the tranquility that a Cunard voyage provides. Indeed, with the addition of options such as the Gin & Fizz Bar Cunard is very much on trend and I feel many of my own generation are missing out. Embarkation and disembarkation was efficient and painless; in 13 cruises we have never had a bad experience in this area. We were on board by 11.30am. This cruise was the 2019 Voyage du Vin with guest speakers including Oz Clarke. We enjoyed a conversation with him and Cunard's Beverage Manager in the Commodore Club one night; they were engaging and approachable. There were a series of wine themed talks and events and overall, these made a pleasant addition to the Mediterranean itinerary. Many of the events were at an additional cost but those that we partook in were worth the additional spend. We are very interested in wine; it is a stroke of luck that this cruise was made the Voyage du Vin after we booked it. We would certainly consider booking a themed cruise again after the experience. This was our first time on Queen Victoria in nearly 4 years with Queen Elizabeth being our favourite ship. I was very excited to see her after her major refit a couple of years ago. The extra and more varied seating options on deck are a welcome addition and the Britannia Club restaurants looks very stylish and comfortable. I have already mentioned the Gin & Fizz Bar; we spent a lot of time here in the evenings. It is a new and innovative concept with an exceptional range of cocktails to complement the wide range of gins and sparkling wines. The move towards specific menus in specific venues around the ship adds variety and choice and is preferable to me to the generic bar menu that existed when we first travelled with Cunard. I would particularly recommend The Mary Rose cocktail. Bar prices are frequently mentioned in these reviews. I have no issue with Cunard’s prices; they are not dissimilar to London bar prices or indeed bar prices at a more average bar elsewhere in the UK. And remember Cunard use larger U.S. measures. The variety of canapes and nibbles served with drinks continues to impress again especially in the midships Gin & Fizz Bar. The food and service in the Britannia Restaurant was generally good throughout. There were some surprisingly good dishes such as ravioli with salmon caviar and some more average dishes. My lobster was a little tough one evening but was still very nice. Overall the food was pleasing, and we ate there all but one nights. We normally dine in the Verandah some nights however I am still of the opinion the Steakhouse concept is just not in keeping with the Cunard brand; we tried it QM2 and hated it feeling that it represented a major reduction in standards compared to the old Verandah menu. That said, I don’t eat beef and love elegant French cuisine. We didn’t try the Verandah this time. I feel that service aboard was very good; it wasn’t outstanding, just consistently good and reliable. Our cabin steward was faultless and the purser’s desk quick and efficient. Occasionally the sommelier was a bit slow in the restaurant or drinks took a while to come in bars at busy periods. Perhaps a couple of extra sommeliers or bar waiters in those areas would have improved this, but it really wasn’t a major issue and I am picky about service. It was interesting talking to other guests though that have travelled with different lines and feel that Cunard’s service is always better. We took several Cunard shore excursions for ease and peace of mind. We found all of them good value for money. We could possibly have done something similar ourselves for less but the avoidance of hassle and not having to worry about getting back to the ship was worth the additional expense of booking an excursion. The wine themed tour with tasting whilst in Vigo, where we visited the Albarino wine region was particularly good; it felt authentic with almost free flowing tasting and plentiful nibbles with the wine! There were a few niggles such as the air conditioning in our room not being very good; it was never so bad we actually got around to complaining so I can’t hold that against them. The Royal Court Theatre Vocalists were not great but the dancers were good. The hydrotherapy pool jets intermittently didn’t work in the first half of the cruise and the showers were cold, and indeed one morning the pool was empty. What was more surprising was that the spa staff didn’t know it was empty until we told them! Each time we mentioned an issue however it was fixed. We ate Alfresco one night for a small cover charge; the food was good and would have made a lovely change being able to watch a Mediterranean sunset had they not started jet washing and buffing the deck whilst we were eating. Obviously, this destroyed the ambiance. The maitre’d appreciated this and we were not charged. Clearly this was a communication issue between departmental managers. Despite these little problems I would give this voyage 4.5/5 stars overall. We had a wonderful time and I would happily book a similar voyage again. The combination of good food, good drinks, good service and excellent weather has made another memorable cruise. I can now start counting down the days until my next cruise of QE next year. A few notes regarding the ports of call. Vigo, Palma and Barcelona were all interesting and pleasant. In La Spezia we went to Florence and were disappointed; far too busy and polluted to properly explore its' history. In Cannes we went to Monaco. we absolutely loved Monaco; despite it being pricey I would recommend Cafe de Paris for lunch especially the profiteroles dessert. The Gothic quarter of Barcelona was very interesting and I highly recommend the little wine bar opposite Santa Maria del Mar. Finally Gibraltar was good; I recommend walking the Mediterranean Steps if able as it affords excellent views even when a bit cloudy. Read Less
Sail Date September 2019
Our first experience on Celebrity and hopefully not our last. We choose a balcony mid ship cabin with Aqua Class dining and we weren't disappointed. Highs were the entertainment (top notch), the food and service at the Aqua ... Read More
Our first experience on Celebrity and hopefully not our last. We choose a balcony mid ship cabin with Aqua Class dining and we weren't disappointed. Highs were the entertainment (top notch), the food and service at the Aqua Restaurant - felt like we were eating at a high class restaurant every night and the service was fabulous including the comical waiters! Thanks to the bar staff on the way to the restaurant as after the first night they remembered our favourite drinks request and thereafter came round with exactly what we waited each time we arrived. Yes, the ship is big and on our cruise fully booked but never felt overcrowded except after the shows when people headed to the ice bar and the wait was a little normal than usual, but after all you're not in a hurry. Five star all round but just a small couple of niggles.... the cabin could have been a bit bigger with the bathroom certainly the smallest we've experienced with a balcony cabin and sometimes we could hear guests in the adjoining cabin talking. Read Less
Sail Date July 2019
Let me start by saying that we booked this cruise last minute due to a bereavement, we had initially been looking at Indepence of the seas but weren't able to get a space as we left it too late, so thought we would try Celebrity. We ... Read More
Let me start by saying that we booked this cruise last minute due to a bereavement, we had initially been looking at Indepence of the seas but weren't able to get a space as we left it too late, so thought we would try Celebrity. We werent disappointed. We knew we were booking in school hols, we knew it would likely be busy, there would be queues, lack of loungers, perhaps the odd feral kid here and there. We werent phased by this as we had previously been during this time with royal Caribbean and experienced all of the above and still had a great time. First impressions of the ship were great. I felt it was very classy, spotlessly clean, friendly and polite staff. I found the layout a little strange as I had maybe expected the central atrium to be a little larger. We were in cabin 6303 and 6301, cabin was more than adequate, very spacious and great balcony. The curtains I hope will be replaced during the refurb as there were a few little holes in them, nothing major. Our cabin attendant Frazer couldn't do enough for us, we learnt he had been working with celebrity for 20 years. We had an issue with flooding in one of the cabins one day, a quick phone call and an engineer was there within minutes and issue sorted. Our cabin was quiet, and in a great area for us. The balcony was obstructed, we were told this in advance and advised that the obstruction was that we would not be able to ,oom directly down to the sea but could look out, it was absolutely fine. During to the late booking we were assigned dining time of 8.30, we had a table of 4 which was fine, our servers were great, our assistant waiter Martin was so very lovely, always had a smile. The food was hands down better than Royal, although there were a couple of meals that came out lukewarm. We didn't do any specialty restaurants, though they all looked good, we werent give the hard sell either. Entertainment I felt was a little lacking, there were some really good shows, most of these provided by silhouettes own singers and dancers, some of the third entertainment was awful. We particularly enjoyed the hypnotist, but wondered why he wasn't put on in the evening? The second comedian should give up, he wasn't funny and i cringed the whole way through his act, the funniest thing abou him, was watching him run up the gangplank and almost missing the ship. Whilst cruise director was very visible-I dont think the lady stops working! - I would like to see more variety as I felt there was too many singing acts on. Our daughter was cruising with us, this being her 6th cruise, and being 15 years of age, she knows how to behave and how we expect her to behave. After a horrendous experience last year on Royal we were apprehensive as was she, as to whether she would make friends and have a good time. We didn't need to worry, she made a lovely group of friends, one girl in particular. The youth counsellors seemed to organise lots of activities, and our daughter had a great time, she wasnnt roaming round the ship at all hours, she had a curfew of midnight and was generally in before this each night, if she wasn't with us, I knew where she was each night. I do know there were lots of kids onboard, but we honestly never experienced any of the bad goings on that others saw, obviously we struck lucky. I would be mortified if my daughter behaved as I've heard others did. All in all we enjoyed our cruise, so much so we booked again for next year- though not in school hols!! Read Less
Sail Date July 2019
We’ve just come back from a 14 night trip on the Independence which went to the western Mediterranean. It was a fantastic cruise and very little of our experience was anything like negative. However, a quick run down of the different ... Read More
We’ve just come back from a 14 night trip on the Independence which went to the western Mediterranean. It was a fantastic cruise and very little of our experience was anything like negative. However, a quick run down of the different bits we saw and did, follows! -- Windjammer -- We found the Windjammer a huge improvement on Vision of the Seas’s version. The seating is well spaced out and the furniture is nicer, meaning it’s an experience that’s generally nice, rather than a low quality fight for somewhere rubbish to sit to eat some food. We avoided it on Vision as much as we could. The guys with guitars singing for guests to wash their hands on the entrance were slightly amusing but completely unnecessary. Those who don’t wash their hands, won’t do so just because a couple of guys are singing at them. Also if you eat like a normal grown up human, you’ll use cutlery anyway! -- Izumi -- We were looking forward to some beautiful sushi (as we’d had on Vision) but this Izumi focuses far too much on Hibachi. Which essentially is a chef singing songs (expecting passenger participation) and flicking bits egg into guests’ mouths amongst other really “hilarious” things. My wife and I went on a formal night but we were sat around a chef with six others, none of whom were wearing anything smarter than t shirts. Made us feel awkwardly overdressed and we were completely unable to have a nice meal together. Izumi on Independence is very much expecting you to order their Hibachi combo meal. Don’t get me wrong, the chefs are very skilled but the food just tastes normal, like you’d expect for cooked Japanese food. Nothing special but $10 more than the dining package allows. We did order some sushi to have with the cooked food which was excellent but the atmosphere just didn’t fit with a nice meal out with your other half. In summary, don’t bother going to Izumi if you want a classy meal, don’t. It’s a slightly too expensive, too loud and too informal way to spend an evening eating what’s quite regular food. -- Chops Grille -- Fantastic - we ate there three times! Wonderful food and a really nice atmosphere and view. The seafood towers were great! Definitely worth every penny, especially as a package night. -- Main dining room -- The service was great, as is expected. We found that the menu was pretty boring though. Turns out that Royal Caribbean make the menu more British as the majority of the passengers are British. I’m sure it suited many but I don’t go on holiday to eat the same food as I make at home! By the way, they don’t have soup spoons. Eating soup with a dessert spoon takes ages and got boring! A strange lack of equipment for Royal Caribbean! I would say that the MDR is a nice dinner, but not special enough to look forward to. The food is great quality but not interesting - left me wondering whether I ought to have gone somewhere else (even Windjammer!) for dinner rather than spend 90 minutes eating unexciting food. -- Bars -- The bars were as expected, brilliant. Great staff and plentiful drinks. Schooner is a bit of a shame as it’s too much of a thoroughfare and seems to have a quiz on every half an hour. Our experience of Schooner on Vision of the Seas was a good one, but it was far more laid back and more music than quizzes (can’t remember any quizzes there actually). -- The pools -- Fantastic - facilities are brilliant. The rules about reserving beds aren’t worth the plastic they’re printed on though - nobody follows them and the staff don’t confiscate stuff left on them all day. People reserve beds at 7am on a sea day and don’t move all day. This is a huge issue that Royal Caribbean needs to sort out! -- The promenade -- We had loads of great evenings around the Promenade. The events and music make for a lovely evening atmosphere - and a party too some nights. We loved spending time here! -- Dress codes -- If you’re new to Royal Caribbean, the dress code for anything other than a formal night is anything from very informal to formal. On formal nights, if you wear a Tuxedo, you’ll be in a miniority - I reckon only 5% ish of passengers wear Tuxes. Generally most others makes an effort - but even so, don’t expect to be surrounded by those smarter people. Even in speciality restaurants, if you’re in shorts and a t shirt, you won’t be turned away on formal night. But if you are that person, do those of us who’ve made an effort a favour and stay in Windjammer please! -- The other passengers -- Generally, the (mainly British) passengers were fine. We did notice however fairly large groups from a certain northern city in England (not naming where, but you might be able to guess…) who unfortunately don’t travel with a lot of class - taking up huge areas of bars/pool areas with towels, getting drunker than is enjoyable for others nearby and being unable to maintain any eating manners or dress codes. These people yawped at each other (at one point, one group had a water/drinks fight in the pool bar…) and had little consideration for others. We found this description of group travellers to be in a surprising majority on the ship, maybe this city finished early for their school holidays. The serious point being that I’m not sure we’d sail from Southampton again because of it. The cruise wasn’t cheap but apparently price doesn’t guarantee any quality in fellow passengers! As advice for other travellers, think about whether this sort of group has a tendency to affect your enjoyment and plan your activities with this in mind. -- the destinations -- As with the other two cruises I’ve been on, I don’t really choose a cruise because of its destinations when it’s around Europe. Simply because European port cities can be a little samey. They were all pleasant (certainly Cagliari and Cadiz) but places like Naples were not good for those who aren’t great on their feet. We heard of injuries! -- overall -- I would happily do this cruise again. Nothing can be perfect and for a 14 night cruise, Royal Caribbean did an absolutely sterling job at it. My small observations are definitely only tiny issues. I will definitely be traveling with them again next time! Read Less
Sail Date July 2019
BACKGROUND INFO My husband and I were on the 10-night Iberian Peninsula sailing 15 May 2019. We are in our early 50s, foodies, and very active. PRE-CRUISE We stayed in London 5 nights prior to the cruise. Happily we were able ... Read More
BACKGROUND INFO My husband and I were on the 10-night Iberian Peninsula sailing 15 May 2019. We are in our early 50s, foodies, and very active. PRE-CRUISE We stayed in London 5 nights prior to the cruise. Happily we were able to share a private transport with another couple. NOTE: because of the high tax imposed on drivers into the city of London, our share of the transport was an additional 40£. The other couple was picked up at Heathrow. EMBARKATION The trip from London to Southampton is quick, especially when you’ve just met nice people! We had a great time on the way to the port. Check in was a piece of cake. Suite guests were provided an area with coffee, tea, water, and pastries. There is free Wi-Fi at the port of Southampton HOWEVER…it was very slow because everyone sitting in the terminal was trying to use it. I highly recommend you download the Celebrity app at home with a faster connection. SHIP Port disembarkation area: What an improvement! The space is much nicer, i.e., you don’t feel like you’re in this dark, make-shift space in the bowels of the ship. That’s not to say everything needs a designer’s touch, but typically this space just isn’t representative of the rest of the ship. Edge has changed that. There was plenty of light to review a map or tour information before exiting the ship, and space to do so before queueing up to exit the ship. Well done! Our trip next year includes several ports that require tendering and I’m actually looking forward to it. The Magic Carpet: One thing we regret not doing is sitting and relaxing on the MC while we were at sea. We typically go to the Solarium for a quick splash and a nap, and I wish we would have visited the MC. I’ve read some negativity about the MC and I just don’t get it. The MC is just quietly there; I don’t understand what’s not to like. It’s such a unique concept. The Edge Cabanas: We didn’t book an Edge cabana and I didn’t see them get much use overall. They look very comfortable however when the MC is on deck 14 it blocks the views one would have sitting in the cabana. I suppose the best time to rent one would be on a day where the ship requires use of its tenders because the MC would be on deck 2. Add to that most people would be off the ship and thus there wouldn’t be nearly as many passengers walking past the area. A main passenger thoroughfare is routed directly in front of the Edge cabanas so we weren’t certain how private they would truly be. Rooftop Garden: Overall it’s a lovely area. My recommendation is to erect a wind guard for diners and some shade for those who may want to enjoy the space without sitting in direct sunlight. My husband dearly misses the grass on the Solstice class ships. He loves the feel of it and the ability to lay in the sun without the clamor of pool noise. Solarium: We spent a sea day or two here and the day the Edge was put in at Gibraltar (we’ve already toured Gibraltar and decided to enjoy an empty ship). I’m not a sun-worshipper but I do enjoy a pool so having a covered area for adults only like the Solarium is such a bonus. The Spa Café is within the confines of the Solarium. Grand Plaza: This is a main hub, i.e., it seemed to be a very popular spot for people to meet before and after dinner. At any time of day there were people in the Grand Plaza but especially so starting from 1600 on. The Flair Bartenders didn’t disappoint and put on an amazing show with lots of juggling and multiple martini pours. There was a band playing most nights and while they were very good the music was WAY too loud. I appreciate a party atmosphere but conversation was no way possible when the band started to play. Eventually we opted to take our after-dinner nightcaps in Eden. Ocean View Café: This was one of the spaces that impressed us most. We loved the hand-washing station, the aft pizza area, the helpful signage above the kiosks, the large windows, and the absence of step-ups and ramps in the seating area. The food was generally very good, particularly the Indian cuisine selections. There is a Secondo Bacio within the OVC; outside the main dining hall area there is a selection of gelato, ice cream, sorbet, and frozen yogurt. There isn’t a dedicated Gelateria near Café al Bacio on the Edge. Out of sight, out of mind. Eden: Absolutely gorgeous and such a fresh concept! There are plenty of niches where one can curl up with a book. Happily for those who enjoy hardcover books, there is a tiered cart just inside Eden where one may borrow a book. The trolley is kind of a mini-library, and I appreciate Celebrity making the effort to provide hardcover books. Eden is a great space for socializing, having a cocktail, or just enjoying the view out the back of the ship, which is beautiful. It is a much quieter space than the Grand Plaza but still has a festive atmosphere in the evenings. During the day a quiet nook in Eden is like being a library. The Eden Bar has craft cocktails with a menu that is a cross between the now-defunct Molecular Bar and the World Class Bar on the S-Class ships. Some of the cocktails were priced above the PBP limit to include the $45 cocktail intended to be shared by four people. We are curious to know if it’s permitted to share the cost between parties for this special libation. The Retreat: We always appreciated the intent of Michael’s Club but it seemed to be an afterthought in terms of space, service, and décor (thankfully the Revolutionizing across all the ships will address the décor). The Retreat on Edge is a breath of fresh air. The layout makes sense and it feels like a comfortable lounge rather than a stuffy club. The color scheme is light and bright with large windows at one end and an outdoor patio at the other. Water, coffee, tea, and other cold refreshments were self-serve. Small nibbles were offered at certain times of the day. Basic cocktails were free for those without a beverage package, but only within the Retreat Lounge. Oddly, no matter if one has a beverage package or not, cocktails, water, etc. are NOT free is they are ordered on the Retreat Sun Deck. We just don’t understand this policy. The small pool on the Retreat Sun Deck seemed to be just the right size and there were plenty of deck chairs. I think this is another space that may benefit from a small sun shade. There were three Retreat Concierges (Shauna, Calli, and Isabella) and they were busy every time we visited the Retreat. Shopping: I am curious to know what the desired sales quotas are for Tiffany & Co, Cartier, and BVLGARI on the Edge. We never saw many passengers in them, but maybe it’s more about presenting an image rather than truly having function? There were a few sensibly-priced ( Read Less
Sail Date May 2019
Because I'm a cruisey and it is the newest ship. The Retreat lounge was ok and I liked the idea that food was once again served in this lounge. I never made it to the Captain's Club. Our group, all in suites, liked to finish ... Read More
Because I'm a cruisey and it is the newest ship. The Retreat lounge was ok and I liked the idea that food was once again served in this lounge. I never made it to the Captain's Club. Our group, all in suites, liked to finish the evening at the Martini Bar - that's really so neat. The bar every so often is allowed to "mix martinis" showing their talents - every hour, I think. They were very tasty and the living room concept was comfortable. We went to the workout room and was impressed with all of the equipment and never had to wait for a machine. The hallways were a little cold at times but happily able to completely regulate room temperature with a digital unit. Raw on 5 was my favorite dining experience because the fillet Mignon was just to die for. We loved Le Petit Chef and would do it again - the Primecut (I think was the name - the steak house) served lamb, veal and wonderful cuts of aged fillet. Our friends brought Caymus and we were able to serve that to dine. All in all it was a great trip, my only comment is that the ship is new, staff has to grow to understand the steps of serving in this new configuration. They'll get there - they always do. This was our 41st cruise. Read Less
Sail Date May 2019
In the Yacht Club om this new addition to the MSC fleet... its difficult to know where to begin with our praises.. From the seamless and effortless boarding experiemce to the unrivalled attention by staff, to the excellent YC cuisine, We ... Read More
In the Yacht Club om this new addition to the MSC fleet... its difficult to know where to begin with our praises.. From the seamless and effortless boarding experiemce to the unrivalled attention by staff, to the excellent YC cuisine, We enjoyed a fantastic beef wellington on a couple of nights in the YC restaurant.. superb.. the wine list is great too.. its almost perfection and difficult to find any fault. A spacious suite provided both a comfortable nights sleep and a gtear place to sit and enjoy a prosecco or too on the large balcony and watch the sunset. The Yacht Club experiemce on MSC truly lives upto all they say amd more... If you fancy a change from Silversea, Cunard Queens grill or Oceania.. give it a go.. you will not be disappointed.. Top Sail lounge also provided a fabulous place to sit and be pampered with afternoon tea, tempting cocktails and inclusive beverages... Read Less
Sail Date March 2019
It was late in the year for us to take a cruise but glad we did, the year before I had been on the Eclipse the sister ship to the Silhouette and enjoyed every minute of that cruise, I have to say myself and the wife decided to take our 15 ... Read More
It was late in the year for us to take a cruise but glad we did, the year before I had been on the Eclipse the sister ship to the Silhouette and enjoyed every minute of that cruise, I have to say myself and the wife decided to take our 15 year old granddaughter on her very first cruise to show her mom and dad its the way to go.the minute we stepped onto the ship we was treated like one of the family, I had chosen deck 3 (3130) stateroom ocean view and found it to be just what I wanted. Our room attendant was a young girl who's name escapes me she was magic to us couldn't do enough for two elderly couple. Just a few steps away was the main foyer the Pastport bar, it didn't take long for the staff to get to know us, a special mention to Rozi Iluminadev, Moris Tavanez, Miza, Irfran, and head barman Sigh. The dinning restraint on deck 4 was a site to see, we was shown to a table think it was 447 Mathew our head waiter made us feel at home straightaway, Ryan, Sommiler Allan, along with a charming bar waiter Veronica looked after us for the whole 13 days.would I go again ,yes I would just for the attention and help they gave. Many thanks all.Bill and Audrey. Read Less
Sail Date October 2018
We chose this particular cruise primarily for family members who will not fly, so we could show them some fantastic islands. As with any holiday the weather was a big factor. We always choose an inside cabin because the only time we ... Read More
We chose this particular cruise primarily for family members who will not fly, so we could show them some fantastic islands. As with any holiday the weather was a big factor. We always choose an inside cabin because the only time we spend in the cabin (sorry stateroom) is to sleep. The cabin is more than adequate, was ALWAYS very clean with an abundant of fresh towels and toiletries thanks to our stateroom attendant, Sydney, who was always very polite and helpful. Lots of cruisers enjoy the “sea days” but our preference would be days in port. All the ports visited were really nice interesting places with plenty to see and do. Our one criticism would be that of the time leaving the ports. Most of the port areas would have something of interest for lots of people in the evenings when they transform and show the true nature of the places, we, and no doubt others, would like to have sampled some of that to get a real taste of the places visited. I assume not staying in port is down to economics, with the cost of the berth and not being able to open the casino, but, I would have thought the cost of fuel to steam all night to cover the distance between islands (less than 100km) would offset this, besides the greener issues of staying in port. I would be interested in what the company has to say about this. We took ALL our meals in the Ocean View as this type of dining suited us as we could come and go as we pleased, we could also see then choose (mix & match) from a wide verity of foods to our taste. We did not appreciate (although it was their job) crew/staff from other venues coming around trying to “sell” us alternative dining, leave us alone we are happy here or we would not be here. It is not made very clear when looking at other venues whether there is a cost involved or if like the Ocean View this is included. All in all, we thoroughly enjoyed the holiday and would recommend it. Read Less
Sail Date October 2018
Chose this cruise as we wanted a more relaxing cruise and this cruise had a few days at sea plus my husband has always wanted to visit the Azores and our friends have never been to the Canaries or Madeira. We met two couples on a ... Read More
Chose this cruise as we wanted a more relaxing cruise and this cruise had a few days at sea plus my husband has always wanted to visit the Azores and our friends have never been to the Canaries or Madeira. We met two couples on a cruise on Celebrity Infinity 4 years ago and kept in touch. In fact we went on a cruise last year with one of the couples but this year we all booked the cruise together. We stayed overnight in Premier Inn Fareham very well located with a Ben and Jerry's handy for a meal and the breakfast always good. We then had a quick drive to the Quay. We parked with ABP parking and it was very well organised. Check in was quick and easy staff very pleasant and soon on board we like the way Celebrity give you a lovely welcome drink. Our stateroom not ready so we headed up to deck 14 and the lovely sky lounge to wait for the other couple. Soon as they turned up we headed to our staterooms to leave our carry on's and went oft to get some lunch. In the Oceanview cafe. We had balcony stateroom on deck 8 and it was kept immaculate at all times by Jacinda our steward lovely pleasant young man. Usual Celebrity standard but we were in the hump area so the balcony was really big which was a bonus. Just seemed a little tight on wardrobe and drawer space but the bathroom was lovely and plenty of hangers. It was quite near to the lifts or stairs an ideal location. We had chosen the late dining time and we had a table for 6. Beautiful Grand Cuvee restaurant and quite busy each night so felt like a buzz very good. Singh and Marijanna were our waiters and lovely young girl called Magdelana. Lovely nothing was too much trouble for any of them and the food on the whole met expectations you would be hard pushed to find fault. 3 in our group don't eat meat but there was mostly something we liked on the menu. Singh organised a veggie special one night which was nice. We had the Classic drinks package which is very good if you wanted anything not included just had to pay the difference. Just be aware though some martini's you pay a supplement in the Martini bar (only couple of dollars) but if you buy same Martini in another bar Quarsar for instance you don't. The sommelier Hose was very good we got a good rapport going the service was excellent and my husband likes to drink beer and the bar waiter had it ready and waiting every night on the table. Top ups flowed very good. The activites on sea days okay nothing brilliant and the quiz got crowded difficult to get seats especially when the weather was blowy. However we played bocce on the lawn, table tennis and a few other things. The captain gave a good navigational talk also. We wanted to relax read I went swimming pool was very clean and water pleasant temperature. Sun beds always available. We walked a lot around the track to try keep the weight in check no chance. Food in Oceanview good selection of food (we had lovely veggie burger at the pool grill also cooked to order)never had too much of a problem getting a seat at breakfast and lunch but we mostly missed lunch and went for the afternoon tea scones and cakes delicious. Cafe Bacio was nearly always packed around lunch time and am but you could get a take out so it was fine. We didn't bother with specialty restaurants this time we have been in them and they are really good but the food in the main dinning room was very good also so we didn't feel the need. Entertainment was mostly very good with Barricade Boys, violinist and Opera Singer excellent plus the comedian and juggler very funny. The cruise director knew her job well. Only down point was the hypnotist not fussed wouldn't go and see one again but some others loved it and the girl singers in the Celebrity singers dancers terrible boys good dancing good acrobats really excellent. The comedian on the first night was disappointing but after that the entertainment was very good with the above exceptions. 7 ports in total the best for us were Ponta delgada the Azores and Lisbon. In the Azores I booked a trip through tours by locals and Pedro Rodreuges was our guide excellent tour Sete Cidades and the caldera it was so beautiful and the weather was kind stunning views and secret lakes loved it all recommend Pedro. Range Rover beautiful clean leather seats lux. and he picked us up on time and nothing too much trouble. Lisbon I booked we hate tourism tour. Picked us up in a mini van we went to Sintra and Cascais gorgeous Sintra like a fairy tale and Cascais and Estoril coast stunning. We loved it took us to a restaurant in the hills beautiful food like tapas and green wine Sangria it was stunning then we had pastry's and cherry liquor iand all included in the price. Recommend Mimi and We had tourism tours the do them in Oporto also. The other 3 tours we did were ship tours although good price I booked when 20% discount offer. Maspalomes and Port Morgan in Grand Canaria we loved it nice half day trip. Reids hotel afternoon tea in Madeira gorgeous food as you would expect and lovely walk through the gardens. Lanzarote Jameos del Agua, aloe vera farm, Pineapple plantation and mirador del Rio fantastic views half a day we really enjoyed it. Santa Cruz in Tenerife we did our own thing nice port and we walked to the auditorium hot walk but lovely views from the cafe and it was very swish we thought would be expensive it wasn't very nice. Fueretaventura Puerto Rosario very quiet not much to do but fantastic beach right next to cruise ship berth. Take a towel and swim gear, lovely water but need jelly shoes really. Nice bar have a beer chill out kind of place. Forgot to mention the silent disco which we all loved so much it was such fun. The house bands were also good we spent fun times in the sky lounge dancing to all types of music. Beatles motown really good. This cruise was memorable because we all met up again and the Silhouette met our expectations for food service and great atmosphere. We are going to meet up again in 2 years time and hopefully the cruise will be as good once 2020 cruises are out will be scanning to find a Celebrity if possible. Read Less
Sail Date October 2018
Travelled down on Eavesway coaches to Southampton, faultless as ever and got to the ship in plenty of time, embarkation smooth and we were soon on ship, this was first time on Silhoutte after previously sailed on the Eclipse, found to be ... Read More
Travelled down on Eavesway coaches to Southampton, faultless as ever and got to the ship in plenty of time, embarkation smooth and we were soon on ship, this was first time on Silhoutte after previously sailed on the Eclipse, found to be almost identical in layout only changes since we last sailed were the Lawn Grill and Cabana's on the top deck. Itenary was lovely, first time visit to The Azores and Maderia, which we both loved, lovely Black and White cobbled streets, people and weather were lovely, Canary Islands were nice and warm for the time of year, spent a bit of time shopping and the rest sunbathing, Lisbon on the way back was fantastic, loved the open top bus and Tapas in the main square. As far as the boat is concerned we tried Sushi on 5 for lunch on one occasion, staff as helpful as ever and pointed towards some lovely food , well worth paying the extra as was the Lawn Grill, a Tad expensive but as much meat as you could eat cooked right in front of your eyes (my advice is don't have the flat bread starter) main dining room was excellent always plenty of choice . Entertainment was different from the last time we were on Celebrity with much more going on around the ship, The silent disco was brilliant, all the singers and dancers kept us entertained with performances in the main foyer, back of the boat, as well as the main bars around the ship. It's the first time we had a pool party on board as well as star gazing one night. Just a final word for Eddie (cruise director) and his team who kept everyone on board entertained, loved the ENN TV channel. Read Less
Sail Date September 2018
We chose Celebrity following a recommendation from our cruise agent who said they were her preferred provider. Having sailed a few times with different companies we were interested to see how Celebrity compared. Our state room was ... Read More
We chose Celebrity following a recommendation from our cruise agent who said they were her preferred provider. Having sailed a few times with different companies we were interested to see how Celebrity compared. Our state room was well appointed and comfortable with a good sized balcony and comforts such as slippers and robes. However what impressed us most was the high level of customer service we received from all staff on board which was by far the best we have come across in all our cruises. The atmosphere on board was really relaxed and civilised without being pretentious and the majority of travellers on board were happy and sociable. All in all a superb relaxing holiday and we are looking forward to sailing with Celebrity inboard the Silhouette next year. Almost forgot to mention the ease of embarkation and disembarking which were especially smooth and we'll planned. Your competitors could learn a thing or two from Celebrity. Read Less
Sail Date September 2018
Chose the Queen Elizabeth on this occasion as we wanted to sail from the UK. We did not consider PO this time as there standards on previous cruises has slipped too far. We travelled down on cruise connections service from Wetherby.this ... Read More
Chose the Queen Elizabeth on this occasion as we wanted to sail from the UK. We did not consider PO this time as there standards on previous cruises has slipped too far. We travelled down on cruise connections service from Wetherby.this was the only do downside as the there was insufficient leg space on the coach. On arriving at Southampton we completed embarkation very quickly and within 10 minutes of finding our cabin all of our luggage was delivered. The ship was looking immaculate even though a big refit. is coming soon.The cabin was a good size.shower area was very small There was a big picture window and a sofa and plenty of storage space. We requested second sitting for dinner and a table for 2 this is what we got ,the table being perfectly located. Food was excellent throughout with a good choice,food was quality rather than quantity. If any one needed any extra food there was always the lido self serve which always looked good.We did use the lido restaurant on occasional lunch times.and for area breakfasts but we did prefer the Grand dining room for breakfast.We never had any problem getting a table for 2. Afternoon tea at 3.30 in the Ocean lounge was excellent every day Shows in general were very good. Roy Walker comedian very clean and excellent show Bernie Flint another comedian from a while ago but very good The Overtures.A group who did a lot of different tribute bands were excellent The ship theatre group were also very good Lectures on the ship were one of the highlights,we saw all the talks on Concorde ,the history of Cunard and a speaker on how drugs have changed the world The service every where on the ship was excellent Overall the cruise was very enjoyable the only Downside being the very high prices of drinks on board. As a result of the prices very little wine was consumed in dining rooms and bars which tends to spoil the atmosphere I do not know why prices are so high .I am sure that with a reduction in prices a increase in profit would result With regard to the dress code nights are either smart attire or formal. This rule was very well adhered to as most of the passengers were from the UK..It was very nice to see this observed very well. Read Less
Sail Date September 2018
Our first time in the med and on the whole an excellent experience. Our first time on the Silhouette though we have cruised on the Eclipse before. Embarcation went very smoothly, picked up from home by taxi at 10.30, on board by 11.15, ... Read More
Our first time in the med and on the whole an excellent experience. Our first time on the Silhouette though we have cruised on the Eclipse before. Embarcation went very smoothly, picked up from home by taxi at 10.30, on board by 11.15, doesn't get any better than that! We looked around the ship had some lunch in the Ocean view cafe after which we were informed our cabins were ready what service. We had a midships cabin on deck 8, which was perfect, Our room steward Enrico was lovely and I would say the best room steward we have had on any cruise. Nothing was too much trouble. Nice sail away from Southampton, on a low tide, I have never seen the sea so low over the Bramble Bank before. We had opted for Select dining in the MDR and had prebooked the time for first few days before leaving home. Not happy with the table selected for us on the first night and said so, we were moved to a lovely balcony side table for eight which we stayed on for most of the cruise, meeting some lovely fellow cruisers along the way. We got to know our waiting staff they were lovely, many thanks to Alston, Anastasia and Katrina, you helped make our holiday special. We did not dine in any of the speciality restaurants as we thought the food was top notch in the MDR. The shows in the theatre were good in parts, awful comedian the first night, we hoped that was not the standard for the rest of the cruise, fortunately it was not, enjoyed the Barricade Boys, the shows put on by the ships troupe, a couple of good singers there, and the ships orchestra with big Mike. We thought the shows were a vast improvement on last year's cruise on the Eclipse. Also enjoyed the house band that played in various venues including the Sky Lounge, again a vast improvement on last year's house band. Our first port of call was Gibraltar, I have great difficulty finding anything positive to say about the place, the walk from the port to Main Street was truly awful, smell of drains, taste of pollution from all the traffic and litter strewn. At least Main Street is a pedestrian only area so it was a little better there, but visiting shops you can find on any high street with cheap booze and flags thrown in is not my idea of a fun afternoon out.. Enough said! Toulon was our next port, we just loved it there. The biggest rip off was the 20 dollar charge for the water taxi from the boat to the port, I can understand if you had limited mobility it's good to step off the ship and there's the water taxi but if you can walk for about 10 minutes you can get the public ferry over the harbour for 2 euros! It's a pity Celebrity don't come clean about that! We had lovely lunch in Toulon after consulting TA, 18 euros for three fabulous courses and we were the only tourists there (La Bistrot du Boucan). Livorno, we took the free shuttle bus into the town and took a canal trip on a small boat which was excellent very informative guide and lots to see. We did not journey into Rome but took a trip to a lake and afterwards to a winery for wine and Charcuterie tasting what a complete waste of time, not to mention money. If you like sitting on a coach for over an hour to reach a less than spectacular lake where you spend about twenty minutes, twenty minutes too long when we were there as a motor bike convention was taking place, 500+ motor bikes with the noise and pollution they produce, well this trip is for you! From there onto the winery which just happened to be under the flight path to Rome airport, so a plane every 90 seconds, so low you could tell which airline it was. Not a good day out, avoid like the plague, plus a useless guide and a bus driver who got lost, yes you could not make it up! Corsica was just wonderful, have holidayed there a couple of times so we wanted to reacquaint ourselves with the beautiful interior of the island. We took the Prunelli gorge trip and yes it was gorgeous, a stop for coffee along the way and the scent from the maquis is just wonderful. Lots of photo opportunities and a fabulous guide made for a memorable trip, tip, when you get on the coach sit on the right hand side for the best views, if you suffer from vertigo sit on the left! Next Barcelona, we took a city trip with a wonderful guide which included a visit to the Sagrada Familia, well worth the cost as the queues for non-ticket holders was pretty big. We had a nice included Tapas lunch on las Ramblas and time to look round the wonderful market. Well worth the cost. Finally last but certainly not least lovely Lisbon. We did not dock till lunch time then it was a mad dash to one of our favourite restaurants ,Maria Catitas, where we managed to get a table, one Cataplana and some sardines later we had a walk round Lisbon and took the tourist tram, a bit expensive but worth it as we saw parts of Lisbon we had not seen before. Then after a custard tart, well you have to in Lisbon, back to the ship. We were lucky there was just one other ship in port an Azamara ship which wasn't too large, friends were there a few days later when there were four very large ships in, you couldn't move! Pleased to see the passenger terminal is finished, so you get an airbridge to the ship. The two days sailing home were a tad disappointing weather wise, but it's just luck of the draw and cannot be helped. All in all a memorable holiday and yes we woul d do it again, but would not leave the ship in Gibraltar. All chaos at Southampton, what's new?, we were the only ship in port but it still took forever to clear the docks. The city gets so much money from cruise ships and passengers, please spend some of it on road improvements. Read Less
Sail Date September 2018
I have been on The Eclipse several times on its Western Mediterranean itinerary but with it swapping to Dublin and the Silhouette's inclusion of Corsica and Barcelona I was tempted. I wished to take my younger daughter with me so she ... Read More
I have been on The Eclipse several times on its Western Mediterranean itinerary but with it swapping to Dublin and the Silhouette's inclusion of Corsica and Barcelona I was tempted. I wished to take my younger daughter with me so she could experience a luxurious, yet restful holiday ..... and that was achieved in spades ! Embarkation was the quickest ever. We had stayed the night before at the Holiday Inn and got a taxi to the port in the morning. Before we had even finished getting our cases put on the waiting trolleys a lovely gentleman appeared from the Assistance team to whose me into reception and off to the official checking in. I have to say that from start to finish Celebrity and its staff are marvellous for disabled people and they remove any concern about holidaying and travelling. It means a great deal and I cannot praise them highly enough. We were on the ship in almost record time with a glass of sparkly and off to Cafe al Bacio for the first of many delicious coffees. After a light lunch in the Oceanview the announcement came about 1pm that the rooms were ready and off we went to our Deck 9 1A Veranda stateroom. As a seasoned (Elite) Celebrity traveller I knew what to expect from the room but my Daughter was relieved to see the hanging wardrobe space, spacious bathroom with again yet more useful storage. She unpacked for us both our luggage having "raced" us to the room! We were easily all prepared and in holiday mode by the time we were summoned to the Muster drill. Oddly enough the staff decided to empty the theatre from the front first instead of the more obviously efficient rear rows first which meant we had quite a wait to be able to access the lifts as I had organised the "sail away" for the Cruise Critic roll call folks and I was a little concerned at not being able there to greet people with name badges etc. Anyway we got there eventually and had a very pleasant )if trifle cool and windy) sail away from Southampton. I had chosen Select Dining which suits me better as I don't like to be "tied to " a time. WE never had to wait and as we were always very happy to share a table we had a great dining experience with so many interesting and friendly co diners. I have to say I think the standard of the food exceeded the Eclipse and we simply never had a meal which didn't meet expectations. We both loved the menus,taste, variety and presentation of the food without exception. Even though we went to all 3 speciality restaurants we thought that the MDR took some beating ! The wait staff were efficient and attentive and we thoroughly enjoyed our evenings there. We always took breakfast in the Oceanview and yes at times it was pretty full but we always ended finding somewhere to sit. The Silhouette has had the great idea of reserving the more easily accessible tables for disabled people and that was a great help. There was quite a high incidence of disabled passengers travelling and it is to Celebrity's credit that they try very hard to ensure that disabled travellers get a great cruise experience too. The staff everywhere were very disabled aware..... the restroom staff would rush to open doors - most appreciated and the staff in the Oceanview were quick to spot you and approach to ask whether they could help. This was very welcome as they would walk round and collect breakfast items one wanted. Full marks ! I am now however suffering withdrawal symptoms as I miss my morning mushroom omelette.....freshly cooked in front of me.... The food and selection in the Oceanview was outstanding and the desserts were most definitely far better than those I remember on the Eclipse. We dined in the Tuscan grill - great venue and ambience, Murano - delicious food and attentive service and the new "Petit Chef"- which was different. My daughter was persuaded into booking it for our last evening meal...... it was rather short of customers though to be expected on the last night. The Bouillabaisse was wonderful...... best seafood experience of the trip, Lobster course - fine and the filet mignon - lovely. On balance I think I preferred Quisine as it was but fleet wide that seems to have gone..... so..so be it. My daughter loves to cook and is an experimental and experienced cook and she praised the food on the ship very highly. Full marks Celebrity. I admit we didn't get to any of the shows but we found plenty to interest us during the evenings. We both found 95% of our fellow travellers to be good company and we made good use of the Martini bar. We also really enjoyed the musicians around the ship at the different venues - the classical musicians in the Ensemble bar, the solo singer/guitar player was very good indeed as was the jazz performer with his accompanists who we were told by a diner companion was actually Ella Fitzgerald's son ! On this trip I also "got" the Silent Disco bug as we went to several of those and really enjoyed them! There was plenty of "life" around the ship and my daughter loved looking out each night for a really fabulously dressed couple. They really took the "best dressed couple award" as my girl was convinced that the lady had outfits like Westwood's even if not authentic and the male partner had some of the most amazing suits.... We also used to try and join the trivia quizzes. My daughter really excelled on the music quizzes and with the help of some great folk we managed a few wins at General Trivia - great fun ! The Cruise Director Eddy was in evidence about the ship, though one evening's trivia in the Sky lounge run by "Sam" left our group (and I suspect others) excluded as she insisted that people should run onto the dance door with their trivia answers - 1. maybe not too safe an activity and 2. certainly not inclusive for disabled travellers or some of the older people wishing to play - it certainly excludes our team of 6. It was more suited to a Club 18 to 30 clientele which was certainly not this demographic! My girl just really wanted a holiday which was to be restful - no rushing about so she said she wasn't wanting to do "trips" however the one she was eventually interested in was the Tuscan wine tasting starting from Livorno. Alas this was a little disappointing as the guide didn't aways point out features of interest along the route eg the Tower of Pisa which I spotted from the motorway ! The venue was a farm which has diversified into wine and olive oil production. The buffet they provided was very nice but alas we weren't too impressed with the wine at the tasting. Their "shop" was a very muted affair but we bought their most expensive wine which we didn't try, hoping that it would be nice and also some of the olive oil. The drive through the countryside was lovely. Gibraltar - we just left the ship which docked at 1pm and joined a local minibus tour of the rock. These buses are right at the entrance to the port building and are reasonably priced for the trip. The driver took pains to make the tour interesting and indeed gave advice as to how to act around the apes which made a lot of sense and which worked ! I had been up the rock many times but it was a first for the daughter. On the way back down he gave the option of returning to the ship or to go and shop along the main street so the daughter and I separated as she wished to buy some beauty products. The highlight of the straits os that one can usually get to see dolphins - which we did and also some fish jumping over the waves .....just great (We did however miss the whales - adults with a juvenile) which some lucky people spotted when the ship was in the Atlantic. Toulon - we had always planned to go to the beaches just 15 mins from the port at Les Sablettes. Alas there weren't any taxis at the port when we left the ship and despite waiting an hour none came. Luckily my daughter managed to find an Uber from her phone Uber ap and a lovely driver in a limousine Jaguar came and took us there and agrees to return for us later in good time for the ship's departure. We had a great day on a simply lovely beach surrounded by French people. The beach was lovely and sandy and the sea a good depth..... little fish swimming around. We swam and sunbathed and then had a lovely lunch of moules and frites overlooking the beach and sea. Later in the afternoon we had a fabulous ice cream from an artisan workshop which was quite the nicest I have ever had ! Livorno we did the aforementioned Wine tasting trip. Rome..... we remained on the ship having a chilled out day- just relaxing. Corsica. We were tendered to the harbour where was parked the most enormous ship ever ! a new German vessel which I was told help 5000+ passengers ! Corsica was lovely with the attraction of a fabulous market. WE bought some charcuterie and some fabulous cheese with truffle :) Yummy. We only could manage a drink and an ice cream at a cafe however...... Barcelona. I had planned to take the Hire scooter into the city but with the info given that is was a 15 min drive there I wavered and instead we paid a shuttle bus fee. I wished I had stuck to my original plan. Instead I used the wheelchair and it was difficult especially as I wanted to show Jen the marvellous food market just off Les Ramblas, - La Boqueria. Wish I had done better research and that we had eaten there instead of the restaurant we had picked in Placa Reial as the seafood lunch we selected was very disappointing, (restaurant Tobagan ) The market eateries looked brilliant and something to remember for next time. Lisbon - we took the mobility scooter off the ship but be warned Lisbon's streets are not too disabled friendly as the "dropped" kerbs are not flat but are a few inches high quite often and uneven. I was told of how one chap overbalanced his scooter and fell off as it keeled over ! However with very careful driving we managed to access the shopping area and had a good look round with a lunch snack of sardines...... a must have when in Portugal. The last 2 sea days saw us sail through foggy conditions and though the sea looked rough I didn't feel it and I now feel fully confident that I can cope with rougher seas. Earlier in the cruise we had had the drama of 2 helicopter arrivals to take ill /injured travellers off the ship although we were told that both parties managed to return to the ship a couple of days later. There were crew announcements made though - one on the last evening - which we found out were summoning crew to attend to travellers who had died. Considering the age of some this shouldn't have been a surprise. It was dealt with tactfully but I am just left hoping it wasn't anyone we had had the good fortune to meet. Disembarking wasn't as easy as in the past. Someone told me we docked a little later than usual - probably due to the fog. We had been allocated an 8 30 leave but that timing wasn't working with the luggage number announcements but because I can get quite stressed about being on time for trains we left at our designated time without waiting for passenger assistance as they were very busy. We managed though and the cases were there and despite the horrid pouring rain we managed to get across to the taxi rank and off to the station. The taxi driver though on speaking said to his base that he wasn't returning to the port because of the volume of traffic. I thought that maybe not as many people as usual left the ship "under their own steam" earlier so that there were more people to get off the ship. So - we were two happy travellers.... I had upgraded us to the premium drinks package which meant we didn't worry about prices. I had also got the internet package and I found it to work pretty well - we could access email etc and I even got to FaceTime with home :) so all well there then. Read Less
Sail Date September 2018
Liked the itinerary and was recommended to sail celebrity by a family member. We wernt disappointed. The food was brilliant wherever you ate we loved the main Dining room in an evening with perfect food and service. We also ate in Le ... Read More
Liked the itinerary and was recommended to sail celebrity by a family member. We wernt disappointed. The food was brilliant wherever you ate we loved the main Dining room in an evening with perfect food and service. We also ate in Le Petite chef which was amazing and we would recommend the experience to everyone. All the staff were amazing and couldn't do enough for you. The entertainment was very good and the selection of bars were brilliant. We enjoyed the shore excursions and felt they were run very well. We are looking forward to booking our next cruise with celebrity in 2019 we found embarkation very smooth never handled our cases from leaving the hotel till they arrived outside our stateroom much better than when you fly. The ship itself is very modern and spotlessly clean throughout. All this made our holiday one of the best we have ever had Read Less
Sail Date September 2018
We chose this ship because we had been so pleased with our previous cruises on Eclipse and were told that Silhouette was near enough identical to her. We were not disappointed, the ship was just as we imagined and met our every ... Read More
We chose this ship because we had been so pleased with our previous cruises on Eclipse and were told that Silhouette was near enough identical to her. We were not disappointed, the ship was just as we imagined and met our every expectation. We booked this cruise whilst on board Eclipse last year and chose a Suite because of all the perks that came with it. It gave us Luminae as our designated restaurant, with outstanding service and menu. Michael's Club as a private functional bar cum entertaining venue and meeting place. Katerina, our Butler, which originally we thought we were not going to have a need of - until she made us aware of all the areas that she could assist with - and wow, was she indispensable. Also, Nico , a personal concierge based in Michael's Club, who kept surprising us with her knowledge, expertise and ability. The entertainment on board will always suit some and not others. We found the theatre company singers very good on the whole, apart from one female who screeched out of tune and we ( and others ) could not understand one word of what she was singing. The shows themes were a little confusing and sometimes did not understand what they were trying to convey. The best of the guest acts was definitely The Barricade Boys, excellent. The only organised excursion was to Pisa and that included a road train and a canal trip, wonderful. Otherwise we did our own thing. Are we going with Celebrity again? Have already booked for next year whilst on board Silhouette. Read Less
Sail Date September 2018
Loved our cruise. The staff are all so professional, kind and friendly. Nothing was too much trouble. Cleanliness was superb. When we got back from the cruise I had to stop at the services to use the WC, when I came out I said to my ... Read More
Loved our cruise. The staff are all so professional, kind and friendly. Nothing was too much trouble. Cleanliness was superb. When we got back from the cruise I had to stop at the services to use the WC, when I came out I said to my hubby how spoilt we had been on the ship as we got so used to the high standard. The cabin was an interior and was great but I did miss not having natural light. Next time a balcony if we can. We were on the select dining and it was brilliant, turning up when ready and meeting so many different people, though in the last week we always requested to go on the same table with friends we made. The dining team were excellent, Christopher/Milos/Katrina - top team, the food was 5 star. I am vegetarian and had my own menu each evening with different choices. We used the buffet cafe for breakfast and lunch. They has a huge variety of cuisines and the food was outstanding though I did feel that lunch could have had more vegetarian options. Entertainment was excellent, something for everyone at all times and the entertainment staff were great. Port stops were good, though we couldn’t get my husbands mobility scooter on the tender so had to forego Corsica. Also some ports were some distance and involved a fair bit of walking or public transport - we should have planned better. Access for disabled was brilliant, he took his scooter everywhere and there was always room to park it. One of the negatives was being continually invited to sales events. Would I go again, Yes, 100% recommend . Read Less
Sail Date September 2018

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