We choose P&O Arvia as it was a new ship and we thought everything will be at the highest level .
Unfortunately the entertainment it was very poor and inexperienced.
The layout of the ship wasn't to great , many pools and not as we've experienced on other shops .
The staff looked mostly sad and depressed .(very few were amazing).For example the had a unknown rule of one drink per 15 min ...
The ship has far too many people (probably spoilt on the Azamara previously)
Too many people and not enough staff to provide a service without having to wait 20-30 minutes for a drink
Not enough seating during peak or busy times (glad we could go and sit on our balcony) travelled as a mother, daughter 52 & 78 years of age, lots of walking to different areas to find a seat to just to sit ...
We chose this cruise because we have sailed with Royal Caribbean several times before and had taken a break and tried MSC and P & O. However, for various reasons we did not want to go back to them so we went back to Royal Caribbean.
We went for our Foster daughters 18th birthday. I have to say I was really looking forward to this as i (Mistakenly it turns out) The biggest ship we had been on ...
We are Gold and silver members with MSC.
Embarkation was fairly easy although trying to be prepared beforehand doesn’t really work as MSC electronic systems are poor.
We have been on the Virtuosa twice so knew our way around.
Waited in a queue for 45 minutes at guest services to be told they were aware of gluten free status. No gold cards available so got a silver card printed for my ...
This was our second cruise on P&O ; wanted to try a new ship and of course knew it was going to be busy .Boarding was slick and efficient; luggage delivered fast . First impressions was good . Cabin on deck 12 with a balcony was lovely.It was not long before technical issues with app developed . Meal times chaotic!
Not school holidays but large numbers of children on board , if you want a ...
This was a 12-nighter to the Canaries, including Vigo Spain and Lisbon, Portugal. GREAT CRUISE overall!
Cabin - A standard balcony located on a hump end where the balcony had an angle, giving more space. Cabin Very clean. Great cabin steward, outwardly friendly, very efficient.
Dining - Massive improvements, bravo to RCL on this. Fantastic menu and meal choices from the last time we sailed ...
This is my 100% honest and unbiased review. I was on Arvia, I had a good time overall but I felt it was lacking in some areas and plagued with problems in other areas. Full disclosure that whilst onboard I got very frustrated with passengers and crew at times, but I still booked another holiday with P&O next year.
I am 39 years old and my wife is the same age and we have a 4 year old ...
No fly from southampton appealed to me. Embarkment and coach transvers very good.
Front line staff (waiters restaurants / buffets) all bar staff. Very professional with overall good service.
Inside cabin very clean with good attendant.
Food in complementary restaurants poor. Food in the buffet very good with quality meats etc.
First 3 days at sea just piped music no live entertainment ...
I would agree with some of the points raised in other reviews. My friend and I generally ate in the Horizon buffet due to difficulties being able to book space in the other restaurants. The My Holiday app cannot cope with the number of people using it.
We thought the entertainment was very good and so was the standard of food, even in the Horizon. A couple of the excursions were disastrous and ...
We booked this holiday last year before the ship was completed, we were looking forward to it but were very quickly disappointed. There is a capacity for around 5200 passengers.
• Embarkation - If you arrive at the correct time your boarding should be quick and easy but, take heed, if you decide to arrive early the this will be your first of many long queues!!
• Space - Our cruise was ...