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1,313 Southampton to Europe - Western Mediterranean Cruise Reviews

Chose this cruise as we wanted a more relaxing cruise and this cruise had a few days at sea plus my husband has always wanted to visit the Azores and our friends have never been to the Canaries or Madeira. We met two couples on a ... Read More
Chose this cruise as we wanted a more relaxing cruise and this cruise had a few days at sea plus my husband has always wanted to visit the Azores and our friends have never been to the Canaries or Madeira. We met two couples on a cruise on Celebrity Infinity 4 years ago and kept in touch. In fact we went on a cruise last year with one of the couples but this year we all booked the cruise together. We stayed overnight in Premier Inn Fareham very well located with a Ben and Jerry's handy for a meal and the breakfast always good. We then had a quick drive to the Quay. We parked with ABP parking and it was very well organised. Check in was quick and easy staff very pleasant and soon on board we like the way Celebrity give you a lovely welcome drink. Our stateroom not ready so we headed up to deck 14 and the lovely sky lounge to wait for the other couple. Soon as they turned up we headed to our staterooms to leave our carry on's and went oft to get some lunch. In the Oceanview cafe. We had balcony stateroom on deck 8 and it was kept immaculate at all times by Jacinda our steward lovely pleasant young man. Usual Celebrity standard but we were in the hump area so the balcony was really big which was a bonus. Just seemed a little tight on wardrobe and drawer space but the bathroom was lovely and plenty of hangers. It was quite near to the lifts or stairs an ideal location. We had chosen the late dining time and we had a table for 6. Beautiful Grand Cuvee restaurant and quite busy each night so felt like a buzz very good. Singh and Marijanna were our waiters and lovely young girl called Magdelana. Lovely nothing was too much trouble for any of them and the food on the whole met expectations you would be hard pushed to find fault. 3 in our group don't eat meat but there was mostly something we liked on the menu. Singh organised a veggie special one night which was nice. We had the Classic drinks package which is very good if you wanted anything not included just had to pay the difference. Just be aware though some martini's you pay a supplement in the Martini bar (only couple of dollars) but if you buy same Martini in another bar Quarsar for instance you don't. The sommelier Hose was very good we got a good rapport going the service was excellent and my husband likes to drink beer and the bar waiter had it ready and waiting every night on the table. Top ups flowed very good. The activites on sea days okay nothing brilliant and the quiz got crowded difficult to get seats especially when the weather was blowy. However we played bocce on the lawn, table tennis and a few other things. The captain gave a good navigational talk also. We wanted to relax read I went swimming pool was very clean and water pleasant temperature. Sun beds always available. We walked a lot around the track to try keep the weight in check no chance. Food in Oceanview good selection of food (we had lovely veggie burger at the pool grill also cooked to order)never had too much of a problem getting a seat at breakfast and lunch but we mostly missed lunch and went for the afternoon tea scones and cakes delicious. Cafe Bacio was nearly always packed around lunch time and am but you could get a take out so it was fine. We didn't bother with specialty restaurants this time we have been in them and they are really good but the food in the main dinning room was very good also so we didn't feel the need. Entertainment was mostly very good with Barricade Boys, violinist and Opera Singer excellent plus the comedian and juggler very funny. The cruise director knew her job well. Only down point was the hypnotist not fussed wouldn't go and see one again but some others loved it and the girl singers in the Celebrity singers dancers terrible boys good dancing good acrobats really excellent. The comedian on the first night was disappointing but after that the entertainment was very good with the above exceptions. 7 ports in total the best for us were Ponta delgada the Azores and Lisbon. In the Azores I booked a trip through tours by locals and Pedro Rodreuges was our guide excellent tour Sete Cidades and the caldera it was so beautiful and the weather was kind stunning views and secret lakes loved it all recommend Pedro. Range Rover beautiful clean leather seats lux. and he picked us up on time and nothing too much trouble. Lisbon I booked we hate tourism tour. Picked us up in a mini van we went to Sintra and Cascais gorgeous Sintra like a fairy tale and Cascais and Estoril coast stunning. We loved it took us to a restaurant in the hills beautiful food like tapas and green wine Sangria it was stunning then we had pastry's and cherry liquor iand all included in the price. Recommend Mimi and We had tourism tours the do them in Oporto also. The other 3 tours we did were ship tours although good price I booked when 20% discount offer. Maspalomes and Port Morgan in Grand Canaria we loved it nice half day trip. Reids hotel afternoon tea in Madeira gorgeous food as you would expect and lovely walk through the gardens. Lanzarote Jameos del Agua, aloe vera farm, Pineapple plantation and mirador del Rio fantastic views half a day we really enjoyed it. Santa Cruz in Tenerife we did our own thing nice port and we walked to the auditorium hot walk but lovely views from the cafe and it was very swish we thought would be expensive it wasn't very nice. Fueretaventura Puerto Rosario very quiet not much to do but fantastic beach right next to cruise ship berth. Take a towel and swim gear, lovely water but need jelly shoes really. Nice bar have a beer chill out kind of place. Forgot to mention the silent disco which we all loved so much it was such fun. The house bands were also good we spent fun times in the sky lounge dancing to all types of music. Beatles motown really good. This cruise was memorable because we all met up again and the Silhouette met our expectations for food service and great atmosphere. We are going to meet up again in 2 years time and hopefully the cruise will be as good once 2020 cruises are out will be scanning to find a Celebrity if possible. Read Less
Sail Date October 2018
Having sailed on several Celebrity ships, this was previously my favourite cruise line. We chose to sail on the Silhouette this time, as we are totally fed up with the hassle at airports, so wanted a no-fly cruise, and the Silhouette is ... Read More
Having sailed on several Celebrity ships, this was previously my favourite cruise line. We chose to sail on the Silhouette this time, as we are totally fed up with the hassle at airports, so wanted a no-fly cruise, and the Silhouette is now the only Celebrity ship that sails from Southampton. However, after our experience on this ship, we definitely won't be choosing Celebrity for future cruises for two main reasons; firstly, we chose fixed dining and requested a table for two, as we prefer to chat between ourselves at dinner time. Unfortunately, the table we were allocated, was a table for two, but it was six inches from another 'table for two' on one side and a table for four, six inches on the other side, so effectively, we were at a table for eight! We complained to customer relations, but they chose to ignore our complaint, so we were stuck with the table for the duration of the cruise. My second concern is that Celebrity have abandoned the formal dining evenings in favour of 'Chic' evenings. Subsequently, on these evenings, whilst some guests made an effort and dressed reasonably, many of the guests simply dressed in whatever they liked, some of whom must have bought their clothes from army surplus shops and obviously didn't know the meaning of 'chic'! I have to say that ship is nice, the cabin was nice, the food was excellent, the service from all the staff in all departments, was excellent, but the management could learn a lot from their staff, as they clearly don't care whether you cruise with them again or not. So it's goodbye Celebrity from now on. Read Less
Sail Date October 2018
We went to Norway for a week with the Eclipse in May and had a good time, with great service and decent food, so we decided to go again to the Azores, Madeira and the Canaries for two weeks in September. The cabin steward Ovideo, was ... Read More
We went to Norway for a week with the Eclipse in May and had a good time, with great service and decent food, so we decided to go again to the Azores, Madeira and the Canaries for two weeks in September. The cabin steward Ovideo, was wonderful, but the balcony cabin needs an update....bathroom a bit grotty and the carpet too. The plumbing from the cabins above were so noisy that it sounded as if a chair was being scraped across a metal floor when the toilets were flushed, and that started from about 6.15 in the morning, it drove me mad. My main problem was the food. The Ocean View was fine, and we ate there most days for breakfast and lunch, eggs benedict in a self service....great. I ate Indian most days, and most of the English specialities were good. The pizza and pasta and Mexican was not to my taste, having had the best pizzas with Costa in the past. The Grande Cuvee restaurant was mediocre. The tables are very close together, the food was poor most of the time, apart from 2 or 3 really good dishes. I don't think it helps that we are retired restaurateurs, 35 years our own restaurant and my husband is a chef. The food was not nearly as good at the Eclipse. The waiting staff were wonderful, and no gripes on that front.The lobster on the last evening was not good and I sent it back and they gave me one that was ok, served with unpeeled boiled potatoes, two asparagus and a wedge of lemon. The entertainment was quite good, with daily quizzes and good shows. We have been back for 5 weeks and have not yet received anything from Celebrity to fill in about the cruise. The Wifi prices are outrageous, and the drinks packages are pretty pricey. One week after returning I reserved our next two 12 day cruises for next year.....but not with Celebrity. Read Less
Sail Date September 2018
First time we have been on a cruise with Celebrity we didn’t get that wow factor everyone said we would but over all it was very nice and we loved the ship the Silhouette nice and big plenty of room to get around never once did we feel ... Read More
First time we have been on a cruise with Celebrity we didn’t get that wow factor everyone said we would but over all it was very nice and we loved the ship the Silhouette nice and big plenty of room to get around never once did we feel crowded the captain was ok could have been a bit more interesting when on loud speaker at times as some others are From start to finish the staff were great food was amazing our cabin was nice the room attended was polite and helpful we didn’t go to many shows but what we did see seemed ok we did however attend all of the cruise directors 10 know facts shows and they were really interesting think his name was Eddie Jenkins the Entertainment manager Sarah was really good with the crowd Yes I think we would go on another Celebrity cruise in the future Read Less
Sail Date September 2018
Travelled down on Eavesway coaches to Southampton, faultless as ever and got to the ship in plenty of time, embarkation smooth and we were soon on ship, this was first time on Silhoutte after previously sailed on the Eclipse, found to be ... Read More
Travelled down on Eavesway coaches to Southampton, faultless as ever and got to the ship in plenty of time, embarkation smooth and we were soon on ship, this was first time on Silhoutte after previously sailed on the Eclipse, found to be almost identical in layout only changes since we last sailed were the Lawn Grill and Cabana's on the top deck. Itenary was lovely, first time visit to The Azores and Maderia, which we both loved, lovely Black and White cobbled streets, people and weather were lovely, Canary Islands were nice and warm for the time of year, spent a bit of time shopping and the rest sunbathing, Lisbon on the way back was fantastic, loved the open top bus and Tapas in the main square. As far as the boat is concerned we tried Sushi on 5 for lunch on one occasion, staff as helpful as ever and pointed towards some lovely food , well worth paying the extra as was the Lawn Grill, a Tad expensive but as much meat as you could eat cooked right in front of your eyes (my advice is don't have the flat bread starter) main dining room was excellent always plenty of choice . Entertainment was different from the last time we were on Celebrity with much more going on around the ship, The silent disco was brilliant, all the singers and dancers kept us entertained with performances in the main foyer, back of the boat, as well as the main bars around the ship. It's the first time we had a pool party on board as well as star gazing one night. Just a final word for Eddie (cruise director) and his team who kept everyone on board entertained, loved the ENN TV channel. Read Less
Sail Date September 2018
Went on Royal Caribbean last Allure of the seas, didn’t want to do the flying this choose to sail from Uk. Check in and boarding excellent very erfficient, boarded on time at 10.30, expected to wait for cabin entry, during which time ... Read More
Went on Royal Caribbean last Allure of the seas, didn’t want to do the flying this choose to sail from Uk. Check in and boarding excellent very erfficient, boarded on time at 10.30, expected to wait for cabin entry, during which time had lunch in Main Dining Area what was offered was not brilliant, so concerned of standard of meals would be. Cabin was clean and well appointed, Although has cruise continued being aft deck 11 was quite a noisy experience. Ate in Tuscan, food service and ambiance lovely, lawn grill poor service and watch out for the starters of flat bread this is a huge pizza which caught out other customers, my wife ordered chicken tikka and lamb chop, huge portion of chicken and four chops, we are good eaters but this was to much left desserts left feeling overfaced food experience. Quinine virtual experience, excellent service but menu boring, food was good, but once you’ve been it’s , no good returning. Murano situated in the dark and dismal area of the ship, no ambiance service was good and food beautifully presented, but this restaurant lacks lustre. Ocean view buffet breakfast was a bun fight for tables and getting to servery, tried different times but always the same, Read Less
Sail Date September 2018
We chose Celebrity following a recommendation from our cruise agent who said they were her preferred provider. Having sailed a few times with different companies we were interested to see how Celebrity compared. Our state room was ... Read More
We chose Celebrity following a recommendation from our cruise agent who said they were her preferred provider. Having sailed a few times with different companies we were interested to see how Celebrity compared. Our state room was well appointed and comfortable with a good sized balcony and comforts such as slippers and robes. However what impressed us most was the high level of customer service we received from all staff on board which was by far the best we have come across in all our cruises. The atmosphere on board was really relaxed and civilised without being pretentious and the majority of travellers on board were happy and sociable. All in all a superb relaxing holiday and we are looking forward to sailing with Celebrity inboard the Silhouette next year. Almost forgot to mention the ease of embarkation and disembarking which were especially smooth and we'll planned. Your competitors could learn a thing or two from Celebrity. Read Less
Sail Date September 2018
We have a varied cruising history choosing destinations rather than a particular company. However this cruise has on one hand fulfilled two really good destinations in Italy. At the same disappointing us on several levels. One as we have ... Read More
We have a varied cruising history choosing destinations rather than a particular company. However this cruise has on one hand fulfilled two really good destinations in Italy. At the same disappointing us on several levels. One as we have mentioned above witnessed quite a few people in shorts and uncollared t shirts in the main dining venues at night. This was unfair on the people who follow the dress code stated in the brochure. Two RCI are using every opportunity to squeeze every penny out of the fare paying passengers who have already paid a fare price for the service expected. Three it seems to me that the ship was overcrowded because the company are inviting guests to pay a very small amount for cruising losing the ethos of how a cruise should be. The extra rooms have lead to overcrowding in all public areas.we were really looking forward to going on independence having heard lots of good reports but sadly was let down by the above combination of events. Therefore next time we will bypass the independence and any other refurbished ships with more rooms added. Read Less
Sail Date September 2018
Chose the Queen Elizabeth on this occasion as we wanted to sail from the UK. We did not consider PO this time as there standards on previous cruises has slipped too far. We travelled down on cruise connections service from Wetherby.this ... Read More
Chose the Queen Elizabeth on this occasion as we wanted to sail from the UK. We did not consider PO this time as there standards on previous cruises has slipped too far. We travelled down on cruise connections service from Wetherby.this was the only do downside as the there was insufficient leg space on the coach. On arriving at Southampton we completed embarkation very quickly and within 10 minutes of finding our cabin all of our luggage was delivered. The ship was looking immaculate even though a big refit. is coming soon.The cabin was a good size.shower area was very small There was a big picture window and a sofa and plenty of storage space. We requested second sitting for dinner and a table for 2 this is what we got ,the table being perfectly located. Food was excellent throughout with a good choice,food was quality rather than quantity. If any one needed any extra food there was always the lido self serve which always looked good.We did use the lido restaurant on occasional lunch times.and for area breakfasts but we did prefer the Grand dining room for breakfast.We never had any problem getting a table for 2. Afternoon tea at 3.30 in the Ocean lounge was excellent every day Shows in general were very good. Roy Walker comedian very clean and excellent show Bernie Flint another comedian from a while ago but very good The Overtures.A group who did a lot of different tribute bands were excellent The ship theatre group were also very good Lectures on the ship were one of the highlights,we saw all the talks on Concorde ,the history of Cunard and a speaker on how drugs have changed the world The service every where on the ship was excellent Overall the cruise was very enjoyable the only Downside being the very high prices of drinks on board. As a result of the prices very little wine was consumed in dining rooms and bars which tends to spoil the atmosphere I do not know why prices are so high .I am sure that with a reduction in prices a increase in profit would result With regard to the dress code nights are either smart attire or formal. This rule was very well adhered to as most of the passengers were from the UK..It was very nice to see this observed very well. Read Less
Sail Date September 2018
This was our first Celebrity experience. We chose it because after many years cruising with P&O Cruises, we felt their standards were on the slide and we wanted a better experience. We had been told that Celebrity was "a cut ... Read More
This was our first Celebrity experience. We chose it because after many years cruising with P&O Cruises, we felt their standards were on the slide and we wanted a better experience. We had been told that Celebrity was "a cut above" P&O. Was it? Well, the jury is still out. The ship was beautiful, the crew were excellent, the food was definitely "a cut above" but on the other hand the price of drinks was eye-watering, the entertainment surprisingly poor - most of it being retail focused. I gave up going to interesting sounding talks and seminars because I realised I would be subjected to high pressure salesmanship at the end. Traditional shipboard games, such as shuffleboard, quoits, and deck tennis do not exist. Our cabin was small for the price paid (Aqua Class). This brings me to the aspect I most disliked. The ship operates on a three-class system - with separate dining areas for each, and public bars were often closed off to the lesser classes because of private functions. In Aqua Class we benefited from access to a lovely spa room and a relaxation lounge, not to mention jumping queues on embarkation and disembarkation, but on the whole I found the class system rather outdated and unnecessary. On other cruise lines, there is a demarkation based purely on price paid, but you do not usually find separate dining spaces. Would we go again? As I said, the jury is still out. Read Less
Sail Date September 2018
Our first time in the med and on the whole an excellent experience. Our first time on the Silhouette though we have cruised on the Eclipse before. Embarcation went very smoothly, picked up from home by taxi at 10.30, on board by 11.15, ... Read More
Our first time in the med and on the whole an excellent experience. Our first time on the Silhouette though we have cruised on the Eclipse before. Embarcation went very smoothly, picked up from home by taxi at 10.30, on board by 11.15, doesn't get any better than that! We looked around the ship had some lunch in the Ocean view cafe after which we were informed our cabins were ready what service. We had a midships cabin on deck 8, which was perfect, Our room steward Enrico was lovely and I would say the best room steward we have had on any cruise. Nothing was too much trouble. Nice sail away from Southampton, on a low tide, I have never seen the sea so low over the Bramble Bank before. We had opted for Select dining in the MDR and had prebooked the time for first few days before leaving home. Not happy with the table selected for us on the first night and said so, we were moved to a lovely balcony side table for eight which we stayed on for most of the cruise, meeting some lovely fellow cruisers along the way. We got to know our waiting staff they were lovely, many thanks to Alston, Anastasia and Katrina, you helped make our holiday special. We did not dine in any of the speciality restaurants as we thought the food was top notch in the MDR. The shows in the theatre were good in parts, awful comedian the first night, we hoped that was not the standard for the rest of the cruise, fortunately it was not, enjoyed the Barricade Boys, the shows put on by the ships troupe, a couple of good singers there, and the ships orchestra with big Mike. We thought the shows were a vast improvement on last year's cruise on the Eclipse. Also enjoyed the house band that played in various venues including the Sky Lounge, again a vast improvement on last year's house band. Our first port of call was Gibraltar, I have great difficulty finding anything positive to say about the place, the walk from the port to Main Street was truly awful, smell of drains, taste of pollution from all the traffic and litter strewn. At least Main Street is a pedestrian only area so it was a little better there, but visiting shops you can find on any high street with cheap booze and flags thrown in is not my idea of a fun afternoon out.. Enough said! Toulon was our next port, we just loved it there. The biggest rip off was the 20 dollar charge for the water taxi from the boat to the port, I can understand if you had limited mobility it's good to step off the ship and there's the water taxi but if you can walk for about 10 minutes you can get the public ferry over the harbour for 2 euros! It's a pity Celebrity don't come clean about that! We had lovely lunch in Toulon after consulting TA, 18 euros for three fabulous courses and we were the only tourists there (La Bistrot du Boucan). Livorno, we took the free shuttle bus into the town and took a canal trip on a small boat which was excellent very informative guide and lots to see. We did not journey into Rome but took a trip to a lake and afterwards to a winery for wine and Charcuterie tasting what a complete waste of time, not to mention money. If you like sitting on a coach for over an hour to reach a less than spectacular lake where you spend about twenty minutes, twenty minutes too long when we were there as a motor bike convention was taking place, 500+ motor bikes with the noise and pollution they produce, well this trip is for you! From there onto the winery which just happened to be under the flight path to Rome airport, so a plane every 90 seconds, so low you could tell which airline it was. Not a good day out, avoid like the plague, plus a useless guide and a bus driver who got lost, yes you could not make it up! Corsica was just wonderful, have holidayed there a couple of times so we wanted to reacquaint ourselves with the beautiful interior of the island. We took the Prunelli gorge trip and yes it was gorgeous, a stop for coffee along the way and the scent from the maquis is just wonderful. Lots of photo opportunities and a fabulous guide made for a memorable trip, tip, when you get on the coach sit on the right hand side for the best views, if you suffer from vertigo sit on the left! Next Barcelona, we took a city trip with a wonderful guide which included a visit to the Sagrada Familia, well worth the cost as the queues for non-ticket holders was pretty big. We had a nice included Tapas lunch on las Ramblas and time to look round the wonderful market. Well worth the cost. Finally last but certainly not least lovely Lisbon. We did not dock till lunch time then it was a mad dash to one of our favourite restaurants ,Maria Catitas, where we managed to get a table, one Cataplana and some sardines later we had a walk round Lisbon and took the tourist tram, a bit expensive but worth it as we saw parts of Lisbon we had not seen before. Then after a custard tart, well you have to in Lisbon, back to the ship. We were lucky there was just one other ship in port an Azamara ship which wasn't too large, friends were there a few days later when there were four very large ships in, you couldn't move! Pleased to see the passenger terminal is finished, so you get an airbridge to the ship. The two days sailing home were a tad disappointing weather wise, but it's just luck of the draw and cannot be helped. All in all a memorable holiday and yes we woul d do it again, but would not leave the ship in Gibraltar. All chaos at Southampton, what's new?, we were the only ship in port but it still took forever to clear the docks. The city gets so much money from cruise ships and passengers, please spend some of it on road improvements. Read Less
Sail Date September 2018
An excellent cruise on Celebrity Silhouette. My only comment, as an Elite member looking forward to cruise number 9 in January is: what a waste of space is Michael’s Club. It’s OK to have a place for certain passengers but - there’s ... Read More
An excellent cruise on Celebrity Silhouette. My only comment, as an Elite member looking forward to cruise number 9 in January is: what a waste of space is Michael’s Club. It’s OK to have a place for certain passengers but - there’s hardly ever anyone there. Why not open it up to Elite or Elite Plus and make the place looked lived in. I and a couple of hundred others were most disappointed to find that Celebrity has discontinued the Daily News Sheets and the news on the TVs in staterooms. Such a popular and, to some, necessary service which surely couldn’t have cost Celebrity that much money. One can only hope that this is not the first sign of Celebrity cut backs. The quality of the daily canapés continues to deteriorate. Some days the stuff was inedible. We put our hands up and stopped the service on day 5. Such a waste. If Celebrity is going to provide canapés for Aqua Class then have the goodness to offer quality. The practice of reserving poolside beds continues unabated. Anyone arriving poolside at any time after 9 will be faced with scores of empty beds “reserved” with books or bags or even bottles of suntan lotion. Not fair. One day I complained to an officer. He nodded, wandered off, never to return. Read Less
Sail Date September 2018
Sailing from Southampton. Good selection of ports. Celebrity have been every good on previous cruises. Object to paying for shuttle buses and boat shuttles. Corsica was originally scheduled with no shuttle boat. Four of us went together ... Read More
Sailing from Southampton. Good selection of ports. Celebrity have been every good on previous cruises. Object to paying for shuttle buses and boat shuttles. Corsica was originally scheduled with no shuttle boat. Four of us went together having 2 adjacent rooms with balconies. Unfortunately all of us were very sick at some point during the cruise.Most unusual as 3 of us are very fit with only 1 being disabled.This ship partly chosen as lawn games could be included. First week lawns were being rested which should not have affected our choice to play bocce.Second week lawns were being used for sunbathing. Not appropriate I thought. Previous cruise on reflection this did not happen.Evening theatre entertainment not as good. 3 shows we walked out of which we've never done. Standard seemed to be either very good or poor. Sunbeds were sometimes reserved from first thing yet not used all day. Most selfish especially only requiring them for 2 hours maximum at a time. Embarkation and disembarkation excellent. One suitcase missing when docking at Southampton Read Less
Sail Date September 2018
We have travelled with Celebrity for years now though this was the first time on this ship. Embarkation was perfect, very quick, no hassle. Disembarkation was the same, we chose to take our own luggage off the ship so were able to leave at ... Read More
We have travelled with Celebrity for years now though this was the first time on this ship. Embarkation was perfect, very quick, no hassle. Disembarkation was the same, we chose to take our own luggage off the ship so were able to leave at 6:30am. It was very quiet, very few people doing the same so we just walked off with our luggage, got into our car which was parked across the street in the secure port parking area and away. Food quality in the main dining room and in the Sea View Cafe was fantastic. Service also in both was as usual, fantastic. Service in the bars was also first class. Staff were all very friendly in all roles, though Guest Relations were a little less so. We advised them that charges had been added to our account that we hadn't signed for and there was no apology, we were told that we must have had drinks that were more than our drinks package allowed! I did remark that surely then we should have still signed a receipt and remarked how strange it was as this was a second round of the same drinks, the first of which we weren't charged extra for, but still no apology, though they did remove the charge! Entertainment on the first night was brilliant, the Barricade Boys, and later in the week a comedian, Steve Womack, also brilliant. The shows however and the other acts were just OK. The problem with the shows is they have speciality acts, which they obviously have to use in every performance to get their moneys worth, and although they are good at what they do there's only so much they can do and it gets a bit boring and repetitive. One thing that did annoy us, and many others we spoke to was the port of Toulon. We've been to Toulon before with Celebrity and we did stop in Toulon. This time, although we weren't told beforehand, we stopped 10km outside and then had to pay $20 per person to be taken to Toulon by boat! There was nothing at the place we stopped at so there was no alternative other than to pay up. Everyone was furious about it. Another money saver for them was that at a few of the ports of call we didn't dock until after lunch, which gives you less time on shore. Although we've been with Celebrity many many times, we can see they are not as good as they used to be. Some of the nice things have been taken away and they seem focussed on getting you to pay extra for almost everything you do on the ship, including some sitting areas on the deck! Maybe if it's your first cruise with them then you will likely think it's great, the food and the staff certainly are but we can see the differences. It is a shame but we're thinking we might try another company next time. Read Less
Sail Date September 2018
I have been on The Eclipse several times on its Western Mediterranean itinerary but with it swapping to Dublin and the Silhouette's inclusion of Corsica and Barcelona I was tempted. I wished to take my younger daughter with me so she ... Read More
I have been on The Eclipse several times on its Western Mediterranean itinerary but with it swapping to Dublin and the Silhouette's inclusion of Corsica and Barcelona I was tempted. I wished to take my younger daughter with me so she could experience a luxurious, yet restful holiday ..... and that was achieved in spades ! Embarkation was the quickest ever. We had stayed the night before at the Holiday Inn and got a taxi to the port in the morning. Before we had even finished getting our cases put on the waiting trolleys a lovely gentleman appeared from the Assistance team to whose me into reception and off to the official checking in. I have to say that from start to finish Celebrity and its staff are marvellous for disabled people and they remove any concern about holidaying and travelling. It means a great deal and I cannot praise them highly enough. We were on the ship in almost record time with a glass of sparkly and off to Cafe al Bacio for the first of many delicious coffees. After a light lunch in the Oceanview the announcement came about 1pm that the rooms were ready and off we went to our Deck 9 1A Veranda stateroom. As a seasoned (Elite) Celebrity traveller I knew what to expect from the room but my Daughter was relieved to see the hanging wardrobe space, spacious bathroom with again yet more useful storage. She unpacked for us both our luggage having "raced" us to the room! We were easily all prepared and in holiday mode by the time we were summoned to the Muster drill. Oddly enough the staff decided to empty the theatre from the front first instead of the more obviously efficient rear rows first which meant we had quite a wait to be able to access the lifts as I had organised the "sail away" for the Cruise Critic roll call folks and I was a little concerned at not being able there to greet people with name badges etc. Anyway we got there eventually and had a very pleasant )if trifle cool and windy) sail away from Southampton. I had chosen Select Dining which suits me better as I don't like to be "tied to " a time. WE never had to wait and as we were always very happy to share a table we had a great dining experience with so many interesting and friendly co diners. I have to say I think the standard of the food exceeded the Eclipse and we simply never had a meal which didn't meet expectations. We both loved the menus,taste, variety and presentation of the food without exception. Even though we went to all 3 speciality restaurants we thought that the MDR took some beating ! The wait staff were efficient and attentive and we thoroughly enjoyed our evenings there. We always took breakfast in the Oceanview and yes at times it was pretty full but we always ended finding somewhere to sit. The Silhouette has had the great idea of reserving the more easily accessible tables for disabled people and that was a great help. There was quite a high incidence of disabled passengers travelling and it is to Celebrity's credit that they try very hard to ensure that disabled travellers get a great cruise experience too. The staff everywhere were very disabled aware..... the restroom staff would rush to open doors - most appreciated and the staff in the Oceanview were quick to spot you and approach to ask whether they could help. This was very welcome as they would walk round and collect breakfast items one wanted. Full marks ! I am now however suffering withdrawal symptoms as I miss my morning mushroom omelette.....freshly cooked in front of me.... The food and selection in the Oceanview was outstanding and the desserts were most definitely far better than those I remember on the Eclipse. We dined in the Tuscan grill - great venue and ambience, Murano - delicious food and attentive service and the new "Petit Chef"- which was different. My daughter was persuaded into booking it for our last evening meal...... it was rather short of customers though to be expected on the last night. The Bouillabaisse was wonderful...... best seafood experience of the trip, Lobster course - fine and the filet mignon - lovely. On balance I think I preferred Quisine as it was but fleet wide that seems to have gone..... so..so be it. My daughter loves to cook and is an experimental and experienced cook and she praised the food on the ship very highly. Full marks Celebrity. I admit we didn't get to any of the shows but we found plenty to interest us during the evenings. We both found 95% of our fellow travellers to be good company and we made good use of the Martini bar. We also really enjoyed the musicians around the ship at the different venues - the classical musicians in the Ensemble bar, the solo singer/guitar player was very good indeed as was the jazz performer with his accompanists who we were told by a diner companion was actually Ella Fitzgerald's son ! On this trip I also "got" the Silent Disco bug as we went to several of those and really enjoyed them! There was plenty of "life" around the ship and my daughter loved looking out each night for a really fabulously dressed couple. They really took the "best dressed couple award" as my girl was convinced that the lady had outfits like Westwood's even if not authentic and the male partner had some of the most amazing suits.... We also used to try and join the trivia quizzes. My daughter really excelled on the music quizzes and with the help of some great folk we managed a few wins at General Trivia - great fun ! The Cruise Director Eddy was in evidence about the ship, though one evening's trivia in the Sky lounge run by "Sam" left our group (and I suspect others) excluded as she insisted that people should run onto the dance door with their trivia answers - 1. maybe not too safe an activity and 2. certainly not inclusive for disabled travellers or some of the older people wishing to play - it certainly excludes our team of 6. It was more suited to a Club 18 to 30 clientele which was certainly not this demographic! My girl just really wanted a holiday which was to be restful - no rushing about so she said she wasn't wanting to do "trips" however the one she was eventually interested in was the Tuscan wine tasting starting from Livorno. Alas this was a little disappointing as the guide didn't aways point out features of interest along the route eg the Tower of Pisa which I spotted from the motorway ! The venue was a farm which has diversified into wine and olive oil production. The buffet they provided was very nice but alas we weren't too impressed with the wine at the tasting. Their "shop" was a very muted affair but we bought their most expensive wine which we didn't try, hoping that it would be nice and also some of the olive oil. The drive through the countryside was lovely. Gibraltar - we just left the ship which docked at 1pm and joined a local minibus tour of the rock. These buses are right at the entrance to the port building and are reasonably priced for the trip. The driver took pains to make the tour interesting and indeed gave advice as to how to act around the apes which made a lot of sense and which worked ! I had been up the rock many times but it was a first for the daughter. On the way back down he gave the option of returning to the ship or to go and shop along the main street so the daughter and I separated as she wished to buy some beauty products. The highlight of the straits os that one can usually get to see dolphins - which we did and also some fish jumping over the waves .....just great (We did however miss the whales - adults with a juvenile) which some lucky people spotted when the ship was in the Atlantic. Toulon - we had always planned to go to the beaches just 15 mins from the port at Les Sablettes. Alas there weren't any taxis at the port when we left the ship and despite waiting an hour none came. Luckily my daughter managed to find an Uber from her phone Uber ap and a lovely driver in a limousine Jaguar came and took us there and agrees to return for us later in good time for the ship's departure. We had a great day on a simply lovely beach surrounded by French people. The beach was lovely and sandy and the sea a good depth..... little fish swimming around. We swam and sunbathed and then had a lovely lunch of moules and frites overlooking the beach and sea. Later in the afternoon we had a fabulous ice cream from an artisan workshop which was quite the nicest I have ever had ! Livorno we did the aforementioned Wine tasting trip. Rome..... we remained on the ship having a chilled out day- just relaxing. Corsica. We were tendered to the harbour where was parked the most enormous ship ever ! a new German vessel which I was told help 5000+ passengers ! Corsica was lovely with the attraction of a fabulous market. WE bought some charcuterie and some fabulous cheese with truffle :) Yummy. We only could manage a drink and an ice cream at a cafe however...... Barcelona. I had planned to take the Hire scooter into the city but with the info given that is was a 15 min drive there I wavered and instead we paid a shuttle bus fee. I wished I had stuck to my original plan. Instead I used the wheelchair and it was difficult especially as I wanted to show Jen the marvellous food market just off Les Ramblas, - La Boqueria. Wish I had done better research and that we had eaten there instead of the restaurant we had picked in Placa Reial as the seafood lunch we selected was very disappointing, (restaurant Tobagan ) The market eateries looked brilliant and something to remember for next time. Lisbon - we took the mobility scooter off the ship but be warned Lisbon's streets are not too disabled friendly as the "dropped" kerbs are not flat but are a few inches high quite often and uneven. I was told of how one chap overbalanced his scooter and fell off as it keeled over ! However with very careful driving we managed to access the shopping area and had a good look round with a lunch snack of sardines...... a must have when in Portugal. The last 2 sea days saw us sail through foggy conditions and though the sea looked rough I didn't feel it and I now feel fully confident that I can cope with rougher seas. Earlier in the cruise we had had the drama of 2 helicopter arrivals to take ill /injured travellers off the ship although we were told that both parties managed to return to the ship a couple of days later. There were crew announcements made though - one on the last evening - which we found out were summoning crew to attend to travellers who had died. Considering the age of some this shouldn't have been a surprise. It was dealt with tactfully but I am just left hoping it wasn't anyone we had had the good fortune to meet. Disembarking wasn't as easy as in the past. Someone told me we docked a little later than usual - probably due to the fog. We had been allocated an 8 30 leave but that timing wasn't working with the luggage number announcements but because I can get quite stressed about being on time for trains we left at our designated time without waiting for passenger assistance as they were very busy. We managed though and the cases were there and despite the horrid pouring rain we managed to get across to the taxi rank and off to the station. The taxi driver though on speaking said to his base that he wasn't returning to the port because of the volume of traffic. I thought that maybe not as many people as usual left the ship "under their own steam" earlier so that there were more people to get off the ship. So - we were two happy travellers.... I had upgraded us to the premium drinks package which meant we didn't worry about prices. I had also got the internet package and I found it to work pretty well - we could access email etc and I even got to FaceTime with home :) so all well there then. Read Less
Sail Date September 2018
Liked the itinerary and was recommended to sail celebrity by a family member. We wernt disappointed. The food was brilliant wherever you ate we loved the main Dining room in an evening with perfect food and service. We also ate in Le ... Read More
Liked the itinerary and was recommended to sail celebrity by a family member. We wernt disappointed. The food was brilliant wherever you ate we loved the main Dining room in an evening with perfect food and service. We also ate in Le Petite chef which was amazing and we would recommend the experience to everyone. All the staff were amazing and couldn't do enough for you. The entertainment was very good and the selection of bars were brilliant. We enjoyed the shore excursions and felt they were run very well. We are looking forward to booking our next cruise with celebrity in 2019 we found embarkation very smooth never handled our cases from leaving the hotel till they arrived outside our stateroom much better than when you fly. The ship itself is very modern and spotlessly clean throughout. All this made our holiday one of the best we have ever had Read Less
Sail Date September 2018
We were very disappointed that our latest cruise on Silhouette did not come close to our expectations, especially as our travel agent had personally recommended Celebrity. Our previous cruise on their Eclipse vessel was a much more ... Read More
We were very disappointed that our latest cruise on Silhouette did not come close to our expectations, especially as our travel agent had personally recommended Celebrity. Our previous cruise on their Eclipse vessel was a much more enjoyable event. I had recently suffered the loss of my mother, close to our holiday date, and was in need of a refreshing break to assist the grieving process. The problems started on the very first evening with a lack of staff in the Martini bar, both preparing drinks and serving customers. This got worse on the second day when I waited at the sports bar for over 5 minutes for a member of staff to appear, I left before anyone came to serve me. I had purchased the 'Premium' package, however on many occasions I was informed by the bar staff that the drink I requested was not available from that location, on some rare instances the bar staff went to fetch the required brand from the nearest point that the stock was available from, on others I was only offered what was available from that serving point. On receipt of many drinks the tonic supplied was flat making the drink very poor to the taste, later in the cruise the tonic became of a cheaper brand, then in the last few days no lime was available from the bars. Not my definition of a 'Premium' package at all, and possibly in breach of contract! I along with other passengers reported a trip hazard in the Sky Lounge which could have caused a fall, it took over 5 days for the rectification to be completed, far too long with the many elderly and poor mobility passengers on board. There were also some strange decisions regarding the scheduling of events during the trip, the very popular comedian Steve Womack had his second show put in the small show lounge, even when the main theatre was not being utilised. A great number of the passengers were not able to see this show due to the lack of space, many that attended were unable to find seats and had to stand for the entire performance. Towards the end of the cruise the quizzes which were very popular were relocated to the bottom foyer on deck 3, this was ridiculous due to the lack of seating available, with many guests having to stand if they wished to participate. The Sky Lounge was reserved for a poorly attended art auction, which could have been moved to a more suitable location rather than relocating the majority of passengers to the bottom of the atrium stairs. This happened on more that one occasion, to the annoyance of a great number of passengers. There were also issues with regard to the serving of alcohol to obviously inebriated guests, this happened on several occasions, both in the bars and casino area. We now come the the false description issued regarding the berthing in Ajaccio, in was published that the ship would berth in the docking area, however that was changed to a tender provision. Several passengers with poor mobility were unable to leave the ship, those that did should be given a rebate for the reduction in mooring fees levied on the ship. In other ports it was obvious that we were being berthed in the cheapest available spot, which caused long walks to be undertaken, or worse still expensive shuttle journeys arranged by Celebrity. The standards of customer service offered are now far below that of a perceived premium brand, that Celebrity aspires to be.Too many corners are being cut in order to achieve bottom line results, with total disregard for paying passengers, who have a choice where to spend their hard earned money. An example of this was the very miniscule canapes delivered to us as concierge level guests every afternoon, which must have been an embarrassment to the person preparing them. On a positive note our stateroom attendant Clifton was extremely efficient and polite, displaying a level of service sadly lacking from his employers. The standard of cuisine on the main restaurant was again very high, and the choice in the buffet upstairs was also very good. However there were too many areas that were not to the expected standard, and did not represent value for money, we have cruised many times in the past 20 years with a rival company, but moved to Celebrity at our agents suggestion. If we were alone in our disappointment it would not be as concerning, however during the two weeks we had conversations with many other passengers, most returning Celebrity travellers, without exception they all reported that standards had gone down and were not totally satisfied with their holiday. We will have to think long and hard before seriously considering another Celebrity cruise after the past two weeks on the Silhouette. Read Less
Sail Date September 2018
Having only sailed with Celebrity before, and wanting a cruise in mid-September sailing from Southampton, this was my best choice. As always with Celebrity, the quality of service, food, amenities etc was excellent. My criticim is ... Read More
Having only sailed with Celebrity before, and wanting a cruise in mid-September sailing from Southampton, this was my best choice. As always with Celebrity, the quality of service, food, amenities etc was excellent. My criticim is always that the optional extras (drinks - except for standard coffee, tea, non-bottled water and fruit drinks from the machines, WiFi, spa services, speciality restaurants, and shore excursions) are excessively expensive, and as a solo traveller, I have to pay almost as much for my cabin as 2 people sharing (a £70 reduction on a 2-week cruise). The staff are generally excellent, especially the waiters and cabin stewards, and almost all will greet you when passing. The itinerary was good, although the Gibraltar and Lisbon stops were rather brief. I would be wary of the cost of the ship’s shuttle buses, where they are offered, as they tend to be much more expensive than getting a local bus or taxi, all of which are available at all the ports. For example, in one port (sorry, I can’t remember which, Celebrity’s shuttle bus cost $10, but the local bus from just outside the port gates was 2 Euros). On-board activities are many and various, from quizzes to sporting challenges, music, lectures on wide-ranging subjects, Apple (iPad/iPhone) workshops, cooking demonstrations, shows in the theatre etc. They are generally well attended on the whole. There are plenty of sun beds on the open decks, although there is a tendency for people to ‘reserve’ seats first thing in the morning, especially on sea days, then go off for their breakfast/activities etc, despite reminders that this is not acceptable, and that belongings will be removed after a period of non-use of the seat - but I am not sure if this threat is ever carried out! Celebrity cruises are not really geared up to children, but the few that were on this cruise were generally well behaved and not a nuisance. More of a nuisance at times, though, was the large number of mobility scooters/walking frames and wheelchairs on this particular cruise, which sometimes blocked the free flow of people though busy areas. This cruise really brought home to me what getting old means for so many people, but it is lovely that they can still enjoy a luxury holiday with excellent amenities all laid on. Despite feeling a bit depressed about what old age might have in store for me, I shall probably continue to cruise with Celebrity! Read Less
Sail Date September 2018
We chose this ship because we had been so pleased with our previous cruises on Eclipse and were told that Silhouette was near enough identical to her. We were not disappointed, the ship was just as we imagined and met our every ... Read More
We chose this ship because we had been so pleased with our previous cruises on Eclipse and were told that Silhouette was near enough identical to her. We were not disappointed, the ship was just as we imagined and met our every expectation. We booked this cruise whilst on board Eclipse last year and chose a Suite because of all the perks that came with it. It gave us Luminae as our designated restaurant, with outstanding service and menu. Michael's Club as a private functional bar cum entertaining venue and meeting place. Katerina, our Butler, which originally we thought we were not going to have a need of - until she made us aware of all the areas that she could assist with - and wow, was she indispensable. Also, Nico , a personal concierge based in Michael's Club, who kept surprising us with her knowledge, expertise and ability. The entertainment on board will always suit some and not others. We found the theatre company singers very good on the whole, apart from one female who screeched out of tune and we ( and others ) could not understand one word of what she was singing. The shows themes were a little confusing and sometimes did not understand what they were trying to convey. The best of the guest acts was definitely The Barricade Boys, excellent. The only organised excursion was to Pisa and that included a road train and a canal trip, wonderful. Otherwise we did our own thing. Are we going with Celebrity again? Have already booked for next year whilst on board Silhouette. Read Less
Sail Date September 2018
Loved our cruise. The staff are all so professional, kind and friendly. Nothing was too much trouble. Cleanliness was superb. When we got back from the cruise I had to stop at the services to use the WC, when I came out I said to my ... Read More
Loved our cruise. The staff are all so professional, kind and friendly. Nothing was too much trouble. Cleanliness was superb. When we got back from the cruise I had to stop at the services to use the WC, when I came out I said to my hubby how spoilt we had been on the ship as we got so used to the high standard. The cabin was an interior and was great but I did miss not having natural light. Next time a balcony if we can. We were on the select dining and it was brilliant, turning up when ready and meeting so many different people, though in the last week we always requested to go on the same table with friends we made. The dining team were excellent, Christopher/Milos/Katrina - top team, the food was 5 star. I am vegetarian and had my own menu each evening with different choices. We used the buffet cafe for breakfast and lunch. They has a huge variety of cuisines and the food was outstanding though I did feel that lunch could have had more vegetarian options. Entertainment was excellent, something for everyone at all times and the entertainment staff were great. Port stops were good, though we couldn’t get my husbands mobility scooter on the tender so had to forego Corsica. Also some ports were some distance and involved a fair bit of walking or public transport - we should have planned better. Access for disabled was brilliant, he took his scooter everywhere and there was always room to park it. One of the negatives was being continually invited to sales events. Would I go again, Yes, 100% recommend . Read Less
Sail Date September 2018
For us Celebrity offer the best cruises sailing from Southampton. Having always been on the Eclipse in the past we wondered if her sister ship the Silhouette would be her equal. Once on board we soon realised we didn't have to worry ... Read More
For us Celebrity offer the best cruises sailing from Southampton. Having always been on the Eclipse in the past we wondered if her sister ship the Silhouette would be her equal. Once on board we soon realised we didn't have to worry as for us she exceeded all we had previously enjoyed on the Eclipse. One notable addition was the Lawn Club Grill on deck 16 - one of the excellent speciality restaurants on the ship. Our lamb chops and rib eye steak were the best we have ever tasted (we have had many at home and on other cruise lines).My wife was invited to prepare and cook her own flatbread under the guidance of the chefs and she made such a good job of it she was offered a four month contract!!! The service we received throughout the ship was exceptional even by Celebrities' high standards. Although the entertainment and selection and cost of shore excursions were not always to our liking we had a wonderful cruise experience and have already booed for next year. Sadly there was one negative and for us a big one after we had left the ship. The luggage collection process was both frustrating and very disappointing. One of our cases was minus its identification tag and therefore not at the designated collection point. When we asked staff members where it might be the initial response was 'don't know' until eventually after much searching and one helpful member of staff we found it alongside many others with no tags. It was at this time we heard from other passengers who had damaged items of luggage delivered to their cabin at embarkation. A sad end to a great holiday! Read Less
Sail Date September 2018
Made reservation while on board previous cruise which was excellent. Just a social and relaxing extension to previous cruise. The transition from one cruise to the other was excellent with Celebrity providing shore passes to all the repeat ... Read More
Made reservation while on board previous cruise which was excellent. Just a social and relaxing extension to previous cruise. The transition from one cruise to the other was excellent with Celebrity providing shore passes to all the repeat guests. Living close to Southampton this allowed me to go home, pickup lighter weight clothes etc. for transition to Meditteranean. Had to change staterooms as ship was essentially sold out, no re-packing involved Celebrity moved everything from wardrobe to wardrobe etc. The new stateroom was Oceanview which I had not previously experienced but was very acceptable. Dining was a mixture of speciality restaurants and Main Dining Room and Ocean View Buffet. Speciality restaurant Lawn Club Grill was excellent on two occasions. Tuscan Grill a let down. However Main Dining Room was on this occasion not to standard, the menu was limited and the quality of several main course items poor. How this can vary from one cruise to the next is a matter of conjecture. Ocean View Buffet was used mostly for breakfast and was excellent, also on the one occasion I used it for an evening meal it was again excellent. So the ship can produce good food if not in the Main Dining Room. As with my previous cruise I did not participate in on board activities other than supporting the Martini Bar with there excellent team Madi, Putu, Angel, Jonie, Kadek. These guys are worth every penny. Casino and occasionally Bingo provided some alternative entertainment. Deck was limited to the Spa area, the main deck area is much too noisy for me and not so good when weather was inclement. Overall an acceptable cruise, must be because I have reserved two more. Read Less
Sail Date September 2018
Good itinerary inc. Rome/Naples/Sardinia, and whilst we are not anti-kids this was the first one outside the school holidays. Usually take a suite but prices were crazy, typically double what we normally pay, and P&O were still ... Read More
Good itinerary inc. Rome/Naples/Sardinia, and whilst we are not anti-kids this was the first one outside the school holidays. Usually take a suite but prices were crazy, typically double what we normally pay, and P&O were still offering a suite at top price on the morning we sailed. Opted for E730 Superior Deluxe and it was great with the big end/corner balcony, and none of the horror stories about noise from the nightclub below or engine vibrations - there must be some very picky light sleepers who find this cabin a problem. Lots of familiar friendly faces in the crew who remembered us from previous cruises and were genuinely pleased to see us and chat and update us on the families, lovely. Food was generally good in MDR and Buffet at lunch, and lots of veg. choice, not all green beans as some so often point out. Galley tour and Brunch was good. Buffet not as frenetic as it can be and far less table reserving whilst one goes to the Buffet and one stays holding table - which takes too much time if tables are busy. MDR menu cycles are a bit repetitive, same cycle for a number of years, but with ten main course choices at dinner not an issue. Epicurean continues to be a delight, and on day one excellent value at £17 per person. Did three shows all good, "Phantom" singer, comedy pianist, and Astonish which was amazing, OK you can work out some of the illusions but not all, and I'm still trying to work out the 4 card trick you all take part in! WW2 talks are same/similar as in all previous cruises over the years, and are getting a bit long in the tooth, you will be c90 now to have been in service in WW2. Some new topics perhaps, still military, what about Falklands, and current armed forces? Dancing is not my love although the Leader of the Opposition loves it and I can get round the dance floor. Goran and Roanna who we have been with before are excellent, and with Roanna even I thought I could Cha Cha. Met some nice fellow dancers and "watchers". Wheelchair/scooters not as many as can be sometimes, and none were demanding special service/queue/lift jumping. Second time on Ventura this year and 6/7 times overall. Been on other P&O ships and all good but we like Ventura and Azura best - big enough to have everything but not too big, mind you we will give Iona a try. Booked two cruises on Board - best value. Took one P&O excursion to Amalfi coast and Pompeii excellent, two through Cruise Excursions Barcelona Gaudi and Rome under our own steam - dropped off at the Colosseum and picked up at St Peters, easy and Rome done leisurely. Captain was quite visible around the ship and approachable. Rescued three migrants halfway between Africa/Spain, an increasing issue I suspect, well done to passengers and Bridge spotting them. Embarkation and disembarkation seemed to be further tweaked and improved, very little waiting around or big queues. An excellent cruise as ever. Martin Read Less
Sail Date September 2018
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and ... Read More
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and want to enjoy the fruits, as we grow older and being aware.... there are no pockets in a shroud and no safe in the coffin. The ease on which you board the ship in Southampton, is foremost. 20 minute's... your on and sorted. The first impression's are of it being dark and old fashioned, but believe me, this will soon grow on you. it is comfortable, cosy, in splendid art deco style and this ship has style by the bucket. The staff from the first step on board, are very, extremely curious. From the very first ,moment, everyone says hello, and it is not felt to be false. The rooms are small, same as all cruise ships, but these ships are Liners, not cruise. they cut through he water, the hull being designed to cut water, Blue Water! not sheltered sea's. Those who boat on the water will know. A small sailing craft will cut through the water, a small cruiser will need so much more power to make the same speed and efficient passage, therefore far more fuel efficient. I did not like the smoke she emitted at sea, but the fuel was visibly changed when near port. Back to the room's.... A much larger than average bed, memory foam and comfortable. The bed cover, in their coat of arms gives the right appeal and class of the company. It is not cheap and tacky, but refined and clearly announcing it is a Queen amongst ships. The bed pillows are pure class and comfortable, the welcoming half bottle of Champagne, a nice way to ease you into the Cunard scene and way of looking after you in style. Yes I liked it, but boy, how it grows on you! dining. Self service or waiter, from the first level into their dinning, at Red card ( first time clients) the Lido self serve experience is less fussy as to how you are dressed, and the food is (and i do not say this lightly) Excellent with a capital 'E'! No matter how fussy an eater you are, there is something to set you an happy dinning experience! On the ONLY REAL NEGATIVE! There is no drinks package! Wine packages, yes, but no all round package! Cunard could do worse than see how this basic to mid range package is run so successively as to try it on an MSC ship! It makes the cruise, and the ship money, but mostly, it en-hances the dinning and social experience. There is one other small negative, we found, but many commented on, throughout the ship at Lunch and Dinner. Broken by two good acts from off-board acts, the ships singers , can't sing! that may be cruel, but the one young lady had a terrific voice at and on certain songs, but screamed on others! ear peircingly. The standard was not good enough for such a ship, though it has to be said the shows were energetic, if poorly performed. but with Jugglers and a decent comic, plus a really good humorous classic 4 piece string quartet, were excellent and a joy to watch! Again Cunard should take an MSC cruise and see how to enthral their passengers, 9at least, that is our experience on 5 cruises and one other is booked for Cir-du Solie in early 2019. But! it has to be said, we will return time and again to Cunard. Once experienced, all others fall into the lower experience levels of excellence. Read Less
Sail Date August 2018
This was a one way fly cruise, 10 nights Southampton to Barcelona. I booked a one way car hire to Southampton, cruise only with Cunard and booked hotel and then flights back to Cardiff. It all worked really well and I would happily do ... Read More
This was a one way fly cruise, 10 nights Southampton to Barcelona. I booked a one way car hire to Southampton, cruise only with Cunard and booked hotel and then flights back to Cardiff. It all worked really well and I would happily do something similar if Cunard reintroduce fly cruises in the future. I booked an extra suitcase on the flight (approx £30) so there was no issue with luggage. Embarkation/Disembarkation Very easy on both occasions, we were a bit early for our 12.30 boarding time and were on board and eating lunch in the Golden Lion by then. We disembarked in Barcelona at 9 am. Food/Dining We had a shared table of 6 on second sitting. Food service was great but our Sommelier was very busy. We got into the habit of ordering wine at lunchtime or the previous evening to make it sure it arrived in time for the food. We found something good on most menus, often more than one. I was a bit worried when I read comments about new menus but overall it was an improvement. We never ordered more than one soup/starter/salad but we never have so that wasn't a problem. We had starters as main courses a couple of times. We enjoyed the light bites at lunchtime in the Chart Room and room service breakfast, the time slots are now 30 minutes which isn't great if you have an early. We made it to the Britannia restaurant for breakfast and lunch on a couple of occasions, always had a table for 2. Entertainment Never a priority for us but we enjoyed a couple of the guests performers, particularly the Comedy String Quartet, it doesn't sound very promising but it was very funny. It was good to see The Royal Court theatre orchestra and Caribbean band Changez playing in the Golden Lion. One of our favourite evenings was the deck party. Cabin We had a metal fronted balcony forward on Deck 4. The cabin itself was fine but there was some noise from the crew pantry opposite. Itinerary We only took one ship's excursion, the others were easy to diy. Santa Margherita was probably the highlight for us. Summary Another great cruise on Cunard. Read Less
Sail Date August 2018

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