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1,313 Southampton to Europe - Western Mediterranean Cruise Reviews

Our first experience on Celebrity and hopefully not our last. We choose a balcony mid ship cabin with Aqua Class dining and we weren't disappointed. Highs were the entertainment (top notch), the food and service at the Aqua ... Read More
Our first experience on Celebrity and hopefully not our last. We choose a balcony mid ship cabin with Aqua Class dining and we weren't disappointed. Highs were the entertainment (top notch), the food and service at the Aqua Restaurant - felt like we were eating at a high class restaurant every night and the service was fabulous including the comical waiters! Thanks to the bar staff on the way to the restaurant as after the first night they remembered our favourite drinks request and thereafter came round with exactly what we waited each time we arrived. Yes, the ship is big and on our cruise fully booked but never felt overcrowded except after the shows when people headed to the ice bar and the wait was a little normal than usual, but after all you're not in a hurry. Five star all round but just a small couple of niggles.... the cabin could have been a bit bigger with the bathroom certainly the smallest we've experienced with a balcony cabin and sometimes we could hear guests in the adjoining cabin talking. Read Less
Sail Date July 2019
My wife and I are fans of Celebrity, they just know what they're doing when it comes to cruising, service etc, usually that is! This cruise we felt Celebrity may have bitten off more than they could chew - so many kids set the crew ... Read More
My wife and I are fans of Celebrity, they just know what they're doing when it comes to cruising, service etc, usually that is! This cruise we felt Celebrity may have bitten off more than they could chew - so many kids set the crew up for a difficult set of circumstances. I'm sure the security guys were glad to see the back of (some) of the kids. That along with some bumpy weather, this cruise could be considered hard work for the Celebrity crew. We thought the food was always good, the Oceanview cafe was crowded, but once your seating was secured the meals were fine. Whoever was cooking the 'Indian Delights' needs a pay rise - loved it! The guys in the main dining room always do a great job, once again we thought the food was good, consistent standard, plus if you want more, just ask! As usual (with Celebrity) our stateroom attendant was awesome, always had our room spotless, she was even working thru the days she wasn't feeling great. (Bumpy weather) We thought the nightly shows were a touch inconsistent, a couple of beauties a couple of duds. The acrobatic kids were a definite highlight, so brave! We love a good comedian, we had three different guys this time - one great, one not so good and the other actually sang better than his comedy. Altho he came up with a couple of cracker jokes! My fav was about what his pet hate was? Having to give our first port of call a miss due to bad weather made for a few more sea days than we had expected, daily activities were a bit limited. The ports of a call were all interesting, altho a few extra costs involved with shuttles etc didn't go down well with most people we spoke to. Especially in Marseille, passengers asked to pay $20 for a shuttle into the city, only to go past the free shuttle 100m down the road!! Even though this cruise had it's issues, and it wasn't our best, we always enjoy our cruising, so didn't let the problems spoil the fun!! Read Less
Sail Date July 2019
Can I just firstly say that the crew were absolutely amazing, each and every one of them! Some days I did enjoy myself but for the most part I was not happy with this cruise at all. Firstly it was very overcrowded. Apparently it was ... Read More
Can I just firstly say that the crew were absolutely amazing, each and every one of them! Some days I did enjoy myself but for the most part I was not happy with this cruise at all. Firstly it was very overcrowded. Apparently it was some kind of record, over 3500 passengers. Due to this a lot of people could not get sun beds or even seats in the ocean view cafe to eat. You pay that much money you should have a sun bed allocated for you and a place to eat the food you paid for. It felt like a 3 star holiday resort where everybody runs for the sun beds. At the bars I saw a lot of arguments between people trying to get served. The bar staff couldn’t control it they never knew who to serve next and people were pushing in. On my last night I had an argument myself at the ice bar. Everybody sits around the bar so you can’t get served. I was waiting for 15 minutes then all of a sudden this rude man tried pushing me out of the way and said it was his seat. I tried to explain I didn’t want to sit down I just wanted a drink then I was going to stand back. Then his friend started on me saying I didn’t understand. It’s ridiculous that people are allowed to cover the whole bar by sitting down, drinking, then getting served again straight away. Nobody else has a chance of getting served. The seats should all be removed it’s not fair on people. Now to the food. In the main restaurant I can’t complain. But In the ocean view cafe the food was always cold. I got told they replace it every 4 hours which is a very long time. Breakfast was the worst. Stone cold beans everyday. Then I kept getting them blue glasses which were sometimes filthy, with one day having yogurt all over the rim of the glass. Again it felt like a 3 star holiday resort. Then we got ripped off with the shuttle buses. $20 each to Marseille. The cruise made it sound like a super long way. On the evening paper it said 30 minutes drive. Well it was 10-15 minutes. What made this even worse was outside next to the shuttle bus we paid for. Was a free of charge shuttle bus! The absolute cheek of them to do this! It cost us $80 for 4 people. When you pay £8000 for a holiday you expect not to keep getting robbed. Then the amount of times the waiters and supervisors tried to get us to pay for the more expensive restaurants or to upgrade our drinks package. They truly have got you when you are on board. Then teenagers seemed to be everywhere and were really annoying. Never with any parents just in gangs taking up large areas of the ship. You had no chance of having a sit down in the hideaway. Even at 1am in the morning they were still swarming around causing bother to people. The women who sing on deck 3 must have a very small catalogue of songs. They sung the same songs every night it was so repetitive. Then on ‘rock night’ she did about 2 rock songs then went back to the other repetitive ones. I won’t be cruising with celebrity again, I feel like I had the wool pulled over my eyes on how great it would be. Again it’s not all bad, but not getting served and my incident at the bar really got to me, and I had enough at that point of the whole thing and just wanted to go home. Too many people. Read Less
Sail Date July 2019
We don’t normally cruise during school holidays but did so after making a fairly late booking following the lifting of travel restrictions for my wife following a medical condition. I have to say, we won’t be booking in school ... Read More
We don’t normally cruise during school holidays but did so after making a fairly late booking following the lifting of travel restrictions for my wife following a medical condition. I have to say, we won’t be booking in school holidays again. The ship was very crowded with I believe record numbers on board and it did have a detrimental effect in some areas, especially if you wanted a sunbed, and you didn’t mind being packed like sardines. Contrary to some reviews, we didn’t experience any problems with the youngsters except for the odd shenanagins with the lifts, if fact the ones we spoke to were very polite. We found the food onboard perfectly fine, with a huge selection in the buffet. The main dining room was ok, the portions were not too big, but you could always ask for more. We found drinks very expensive, but luckily for us we had an inclusive drinks package with our booking which saved us money big time. Entertainment was hit & miss, they had some good comedians, Jon Courtney being the highlight, but they had a truly dreadful one, I think he had come straight from the Apollo Theatre, and one of a long line of unfunny comedians of that ilk. Excursions were truly expensive, our advice is to do your own thing, you will save pounds. As for the shuttle prices, they really are a rip off. Having said all that, we enjoyed our cruise, our cabin was fine and the staff are brilliant. Embarkation and disembarkation are the best we have encountered on any cruise line. We will sail with Celebrity again but out of school holidays. Read Less
Sail Date July 2019
Let me start by saying that we booked this cruise last minute due to a bereavement, we had initially been looking at Indepence of the seas but weren't able to get a space as we left it too late, so thought we would try Celebrity. We ... Read More
Let me start by saying that we booked this cruise last minute due to a bereavement, we had initially been looking at Indepence of the seas but weren't able to get a space as we left it too late, so thought we would try Celebrity. We werent disappointed. We knew we were booking in school hols, we knew it would likely be busy, there would be queues, lack of loungers, perhaps the odd feral kid here and there. We werent phased by this as we had previously been during this time with royal Caribbean and experienced all of the above and still had a great time. First impressions of the ship were great. I felt it was very classy, spotlessly clean, friendly and polite staff. I found the layout a little strange as I had maybe expected the central atrium to be a little larger. We were in cabin 6303 and 6301, cabin was more than adequate, very spacious and great balcony. The curtains I hope will be replaced during the refurb as there were a few little holes in them, nothing major. Our cabin attendant Frazer couldn't do enough for us, we learnt he had been working with celebrity for 20 years. We had an issue with flooding in one of the cabins one day, a quick phone call and an engineer was there within minutes and issue sorted. Our cabin was quiet, and in a great area for us. The balcony was obstructed, we were told this in advance and advised that the obstruction was that we would not be able to ,oom directly down to the sea but could look out, it was absolutely fine. During to the late booking we were assigned dining time of 8.30, we had a table of 4 which was fine, our servers were great, our assistant waiter Martin was so very lovely, always had a smile. The food was hands down better than Royal, although there were a couple of meals that came out lukewarm. We didn't do any specialty restaurants, though they all looked good, we werent give the hard sell either. Entertainment I felt was a little lacking, there were some really good shows, most of these provided by silhouettes own singers and dancers, some of the third entertainment was awful. We particularly enjoyed the hypnotist, but wondered why he wasn't put on in the evening? The second comedian should give up, he wasn't funny and i cringed the whole way through his act, the funniest thing abou him, was watching him run up the gangplank and almost missing the ship. Whilst cruise director was very visible-I dont think the lady stops working! - I would like to see more variety as I felt there was too many singing acts on. Our daughter was cruising with us, this being her 6th cruise, and being 15 years of age, she knows how to behave and how we expect her to behave. After a horrendous experience last year on Royal we were apprehensive as was she, as to whether she would make friends and have a good time. We didn't need to worry, she made a lovely group of friends, one girl in particular. The youth counsellors seemed to organise lots of activities, and our daughter had a great time, she wasnnt roaming round the ship at all hours, she had a curfew of midnight and was generally in before this each night, if she wasn't with us, I knew where she was each night. I do know there were lots of kids onboard, but we honestly never experienced any of the bad goings on that others saw, obviously we struck lucky. I would be mortified if my daughter behaved as I've heard others did. All in all we enjoyed our cruise, so much so we booked again for next year- though not in school hols!! Read Less
Sail Date July 2019
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to ... Read More
I chose Celebrity because we had sailed on the Eclipse two years ago and then Royal Caribbean’s Independence last year and felt that Celebrity was the better option. But I think they have got complacent and it seems to have extended to the bar staff who need a serious lesson in customer service. The bar service, particularly in the Sky Lounge was appalling, rarely a smile or any eye contact at all....perhaps it was being reserved for Premium package customers...! Entertainment poor by comparison with previous cruises. Theatre group had a couple of decent shows but the ‘Cabaret’ acts were poor....particularly when you consider the cost of this cruise. There was a reasonable Phil Collins tribute (although why he felt the need to keep doing the splits was somewhat bewildering) and a comedian, Jon Courtenay, was the highlight. The rest was forgettable. The last comedian had taken 36 hours to get to the boat....and spent the first 20 minutes of his act telling us all about it...he needn’t have bothered....he died on his backside. Dining was good...but let down again by lack of drinks waiters in Sea View....and just lack of availability in main dining room, particularly for ‘anytime’ diners. Big shout must go to John, our Cabin attendant, who was outstanding and also Tessa, a waitress in the main Theatre. Both could teach the bar staff a thing or two about customer service. It actually seemed that the staff in the lower paid positions actually offered the best service.....maybe when they get to Bar Staff they are encouraged to turn their smile off...! The stop offs were mostly good; we made our own arrangements for each one because of the extortionate prices of the onboard excursions. Shame they only had one ‘pool party’ which was in Barcelona because we stayed on till later. The sonly rice would have to improve considerably if I were to consider Celebrity again, particularly in view of the prices of the 2020 cruises....particularly on the new boats. Read Less
Sail Date July 2019
We chose this cruise to celebrate our 25th Wedding Anniversary paying full price at the start of the year, first time ever cruising so expected to be wowed! Our room is clean and comfortable and we have no complaints there. The main ... Read More
We chose this cruise to celebrate our 25th Wedding Anniversary paying full price at the start of the year, first time ever cruising so expected to be wowed! Our room is clean and comfortable and we have no complaints there. The main pool area is in my mind ‘Benidorm on Sea’ loud, packed like sardines next to each other and with children dominating the very small pool. People reserving beds. We have resulted in either sitting in a chair on the back deck or lying uncomfortably on the grass. I did make a complaint about this but I did not receive any further correspondence. Food is excellent, large choice offered with choice of self service and formal dining. However all meals are warm only not hot as they should be. Some fellow passengers do not make an effort to dress for dinner which is disappointing and not as expected on a higher calibre of cruising company. Frustrating to know that some passengers have paid half the price we have during sale periods and that children are free. Evening entertainment is good in the main stage area however late evening disco/band for over 25’s is non existent apart from a silent disco, great fun but finishes way too early. First day on board we joined a guided tour of the ship to be told the Silhouette is having a full refurb at the end of the year. It does look tired in some areas. Read Less
Sail Date July 2019
We’ve just come back from a 14 night trip on the Independence which went to the western Mediterranean. It was a fantastic cruise and very little of our experience was anything like negative. However, a quick run down of the different ... Read More
We’ve just come back from a 14 night trip on the Independence which went to the western Mediterranean. It was a fantastic cruise and very little of our experience was anything like negative. However, a quick run down of the different bits we saw and did, follows! -- Windjammer -- We found the Windjammer a huge improvement on Vision of the Seas’s version. The seating is well spaced out and the furniture is nicer, meaning it’s an experience that’s generally nice, rather than a low quality fight for somewhere rubbish to sit to eat some food. We avoided it on Vision as much as we could. The guys with guitars singing for guests to wash their hands on the entrance were slightly amusing but completely unnecessary. Those who don’t wash their hands, won’t do so just because a couple of guys are singing at them. Also if you eat like a normal grown up human, you’ll use cutlery anyway! -- Izumi -- We were looking forward to some beautiful sushi (as we’d had on Vision) but this Izumi focuses far too much on Hibachi. Which essentially is a chef singing songs (expecting passenger participation) and flicking bits egg into guests’ mouths amongst other really “hilarious” things. My wife and I went on a formal night but we were sat around a chef with six others, none of whom were wearing anything smarter than t shirts. Made us feel awkwardly overdressed and we were completely unable to have a nice meal together. Izumi on Independence is very much expecting you to order their Hibachi combo meal. Don’t get me wrong, the chefs are very skilled but the food just tastes normal, like you’d expect for cooked Japanese food. Nothing special but $10 more than the dining package allows. We did order some sushi to have with the cooked food which was excellent but the atmosphere just didn’t fit with a nice meal out with your other half. In summary, don’t bother going to Izumi if you want a classy meal, don’t. It’s a slightly too expensive, too loud and too informal way to spend an evening eating what’s quite regular food. -- Chops Grille -- Fantastic - we ate there three times! Wonderful food and a really nice atmosphere and view. The seafood towers were great! Definitely worth every penny, especially as a package night. -- Main dining room -- The service was great, as is expected. We found that the menu was pretty boring though. Turns out that Royal Caribbean make the menu more British as the majority of the passengers are British. I’m sure it suited many but I don’t go on holiday to eat the same food as I make at home! By the way, they don’t have soup spoons. Eating soup with a dessert spoon takes ages and got boring! A strange lack of equipment for Royal Caribbean! I would say that the MDR is a nice dinner, but not special enough to look forward to. The food is great quality but not interesting - left me wondering whether I ought to have gone somewhere else (even Windjammer!) for dinner rather than spend 90 minutes eating unexciting food. -- Bars -- The bars were as expected, brilliant. Great staff and plentiful drinks. Schooner is a bit of a shame as it’s too much of a thoroughfare and seems to have a quiz on every half an hour. Our experience of Schooner on Vision of the Seas was a good one, but it was far more laid back and more music than quizzes (can’t remember any quizzes there actually). -- The pools -- Fantastic - facilities are brilliant. The rules about reserving beds aren’t worth the plastic they’re printed on though - nobody follows them and the staff don’t confiscate stuff left on them all day. People reserve beds at 7am on a sea day and don’t move all day. This is a huge issue that Royal Caribbean needs to sort out! -- The promenade -- We had loads of great evenings around the Promenade. The events and music make for a lovely evening atmosphere - and a party too some nights. We loved spending time here! -- Dress codes -- If you’re new to Royal Caribbean, the dress code for anything other than a formal night is anything from very informal to formal. On formal nights, if you wear a Tuxedo, you’ll be in a miniority - I reckon only 5% ish of passengers wear Tuxes. Generally most others makes an effort - but even so, don’t expect to be surrounded by those smarter people. Even in speciality restaurants, if you’re in shorts and a t shirt, you won’t be turned away on formal night. But if you are that person, do those of us who’ve made an effort a favour and stay in Windjammer please! -- The other passengers -- Generally, the (mainly British) passengers were fine. We did notice however fairly large groups from a certain northern city in England (not naming where, but you might be able to guess…) who unfortunately don’t travel with a lot of class - taking up huge areas of bars/pool areas with towels, getting drunker than is enjoyable for others nearby and being unable to maintain any eating manners or dress codes. These people yawped at each other (at one point, one group had a water/drinks fight in the pool bar…) and had little consideration for others. We found this description of group travellers to be in a surprising majority on the ship, maybe this city finished early for their school holidays. The serious point being that I’m not sure we’d sail from Southampton again because of it. The cruise wasn’t cheap but apparently price doesn’t guarantee any quality in fellow passengers! As advice for other travellers, think about whether this sort of group has a tendency to affect your enjoyment and plan your activities with this in mind. -- the destinations -- As with the other two cruises I’ve been on, I don’t really choose a cruise because of its destinations when it’s around Europe. Simply because European port cities can be a little samey. They were all pleasant (certainly Cagliari and Cadiz) but places like Naples were not good for those who aren’t great on their feet. We heard of injuries! -- overall -- I would happily do this cruise again. Nothing can be perfect and for a 14 night cruise, Royal Caribbean did an absolutely sterling job at it. My small observations are definitely only tiny issues. I will definitely be traveling with them again next time! Read Less
Sail Date July 2019
BACKGROUND INFO My husband and I were on the 10-night Iberian Peninsula sailing 15 May 2019. We are in our early 50s, foodies, and very active. PRE-CRUISE We stayed in London 5 nights prior to the cruise. Happily we were able ... Read More
BACKGROUND INFO My husband and I were on the 10-night Iberian Peninsula sailing 15 May 2019. We are in our early 50s, foodies, and very active. PRE-CRUISE We stayed in London 5 nights prior to the cruise. Happily we were able to share a private transport with another couple. NOTE: because of the high tax imposed on drivers into the city of London, our share of the transport was an additional 40£. The other couple was picked up at Heathrow. EMBARKATION The trip from London to Southampton is quick, especially when you’ve just met nice people! We had a great time on the way to the port. Check in was a piece of cake. Suite guests were provided an area with coffee, tea, water, and pastries. There is free Wi-Fi at the port of Southampton HOWEVER…it was very slow because everyone sitting in the terminal was trying to use it. I highly recommend you download the Celebrity app at home with a faster connection. SHIP Port disembarkation area: What an improvement! The space is much nicer, i.e., you don’t feel like you’re in this dark, make-shift space in the bowels of the ship. That’s not to say everything needs a designer’s touch, but typically this space just isn’t representative of the rest of the ship. Edge has changed that. There was plenty of light to review a map or tour information before exiting the ship, and space to do so before queueing up to exit the ship. Well done! Our trip next year includes several ports that require tendering and I’m actually looking forward to it. The Magic Carpet: One thing we regret not doing is sitting and relaxing on the MC while we were at sea. We typically go to the Solarium for a quick splash and a nap, and I wish we would have visited the MC. I’ve read some negativity about the MC and I just don’t get it. The MC is just quietly there; I don’t understand what’s not to like. It’s such a unique concept. The Edge Cabanas: We didn’t book an Edge cabana and I didn’t see them get much use overall. They look very comfortable however when the MC is on deck 14 it blocks the views one would have sitting in the cabana. I suppose the best time to rent one would be on a day where the ship requires use of its tenders because the MC would be on deck 2. Add to that most people would be off the ship and thus there wouldn’t be nearly as many passengers walking past the area. A main passenger thoroughfare is routed directly in front of the Edge cabanas so we weren’t certain how private they would truly be. Rooftop Garden: Overall it’s a lovely area. My recommendation is to erect a wind guard for diners and some shade for those who may want to enjoy the space without sitting in direct sunlight. My husband dearly misses the grass on the Solstice class ships. He loves the feel of it and the ability to lay in the sun without the clamor of pool noise. Solarium: We spent a sea day or two here and the day the Edge was put in at Gibraltar (we’ve already toured Gibraltar and decided to enjoy an empty ship). I’m not a sun-worshipper but I do enjoy a pool so having a covered area for adults only like the Solarium is such a bonus. The Spa Café is within the confines of the Solarium. Grand Plaza: This is a main hub, i.e., it seemed to be a very popular spot for people to meet before and after dinner. At any time of day there were people in the Grand Plaza but especially so starting from 1600 on. The Flair Bartenders didn’t disappoint and put on an amazing show with lots of juggling and multiple martini pours. There was a band playing most nights and while they were very good the music was WAY too loud. I appreciate a party atmosphere but conversation was no way possible when the band started to play. Eventually we opted to take our after-dinner nightcaps in Eden. Ocean View Café: This was one of the spaces that impressed us most. We loved the hand-washing station, the aft pizza area, the helpful signage above the kiosks, the large windows, and the absence of step-ups and ramps in the seating area. The food was generally very good, particularly the Indian cuisine selections. There is a Secondo Bacio within the OVC; outside the main dining hall area there is a selection of gelato, ice cream, sorbet, and frozen yogurt. There isn’t a dedicated Gelateria near Café al Bacio on the Edge. Out of sight, out of mind. Eden: Absolutely gorgeous and such a fresh concept! There are plenty of niches where one can curl up with a book. Happily for those who enjoy hardcover books, there is a tiered cart just inside Eden where one may borrow a book. The trolley is kind of a mini-library, and I appreciate Celebrity making the effort to provide hardcover books. Eden is a great space for socializing, having a cocktail, or just enjoying the view out the back of the ship, which is beautiful. It is a much quieter space than the Grand Plaza but still has a festive atmosphere in the evenings. During the day a quiet nook in Eden is like being a library. The Eden Bar has craft cocktails with a menu that is a cross between the now-defunct Molecular Bar and the World Class Bar on the S-Class ships. Some of the cocktails were priced above the PBP limit to include the $45 cocktail intended to be shared by four people. We are curious to know if it’s permitted to share the cost between parties for this special libation. The Retreat: We always appreciated the intent of Michael’s Club but it seemed to be an afterthought in terms of space, service, and décor (thankfully the Revolutionizing across all the ships will address the décor). The Retreat on Edge is a breath of fresh air. The layout makes sense and it feels like a comfortable lounge rather than a stuffy club. The color scheme is light and bright with large windows at one end and an outdoor patio at the other. Water, coffee, tea, and other cold refreshments were self-serve. Small nibbles were offered at certain times of the day. Basic cocktails were free for those without a beverage package, but only within the Retreat Lounge. Oddly, no matter if one has a beverage package or not, cocktails, water, etc. are NOT free is they are ordered on the Retreat Sun Deck. We just don’t understand this policy. The small pool on the Retreat Sun Deck seemed to be just the right size and there were plenty of deck chairs. I think this is another space that may benefit from a small sun shade. There were three Retreat Concierges (Shauna, Calli, and Isabella) and they were busy every time we visited the Retreat. Shopping: I am curious to know what the desired sales quotas are for Tiffany & Co, Cartier, and BVLGARI on the Edge. We never saw many passengers in them, but maybe it’s more about presenting an image rather than truly having function? There were a few sensibly-priced ( Read Less
Sail Date May 2019
Because I'm a cruisey and it is the newest ship. The Retreat lounge was ok and I liked the idea that food was once again served in this lounge. I never made it to the Captain's Club. Our group, all in suites, liked to finish ... Read More
Because I'm a cruisey and it is the newest ship. The Retreat lounge was ok and I liked the idea that food was once again served in this lounge. I never made it to the Captain's Club. Our group, all in suites, liked to finish the evening at the Martini Bar - that's really so neat. The bar every so often is allowed to "mix martinis" showing their talents - every hour, I think. They were very tasty and the living room concept was comfortable. We went to the workout room and was impressed with all of the equipment and never had to wait for a machine. The hallways were a little cold at times but happily able to completely regulate room temperature with a digital unit. Raw on 5 was my favorite dining experience because the fillet Mignon was just to die for. We loved Le Petit Chef and would do it again - the Primecut (I think was the name - the steak house) served lamb, veal and wonderful cuts of aged fillet. Our friends brought Caymus and we were able to serve that to dine. All in all it was a great trip, my only comment is that the ship is new, staff has to grow to understand the steps of serving in this new configuration. They'll get there - they always do. This was our 41st cruise. Read Less
Sail Date May 2019
Overall loved the ship!. Is it my favourite Celebrity ship?: Probably BUT they do need to deal with some of the fixable points below (most of which have already been mentioned by other people. We will be back (and soon!) Celebrity Edge ... Read More
Overall loved the ship!. Is it my favourite Celebrity ship?: Probably BUT they do need to deal with some of the fixable points below (most of which have already been mentioned by other people. We will be back (and soon!) Celebrity Edge pros and cons Pros Good use of public space. Everything seems spacious. Ocean view not frantic and lots of table space even on notorious busy days like Embarkation and long port days return. Good use of every inch. Guest relations, future cruise etc all very open plan. No desk between you and staff Love all the hidden places that you only discover after a few days. Love the Eden space. All the different levels Staff very attentive and friendly. Food standards seem higher than other celebrity ships in all areas. Love the panini etc at Eden for lunch. Like the split 4 main dining rooms. Never seems to look really mobbed. Always got a seat at times we wanted. Hosts very helpful. Cafe del bacio much bigger area now and is good place to chill at any time. Lots of sun lounger space and seems to have lots of shaded areas (apart from maybe the top deck). Fabulous massive pool. Never is full because of the space. Magic carpet quite nice for few drinks but (see later for cons). Good viewing area if in port. All the stair areas, lobbies etc much more space. More lifts than normal and bigger. Love the running ,walking track. So much more interesting than normal circuit idea as goes all over ship and over more than one deck. Love the theatre. Great shape and the IT is well used as part of the show. Shows were very professional. Jacuzzis much bigger and better placed. Eden restaurant very interesting experience. Fabulous food CONS Magic carpet looks hideous. Seems pretty useless unless in warmer and calmer ports as the windproofing is non existent. First three days of our cruise wasn’t really used at all. Cabanas which are supposed to give seclusion and views out to sea useless as everyone walks right past them all day AND magic carpet is 95% of the day right across from them so view obstructed! I never once saw them used in 10 days. Found the garden area nice but mostly unusable again due to lack of wind or shade protection. Unless in port and in very warm climates not really used apart from for films during the day. Don’t like the total ‘class’ split now. Suites guests are now totally cut off from normal passengers during the day and for meals. Miss the panoramic lounge viewing at the front which is now suite guests only. Even though Celebrity are obviously wanting to attract younger clientele, they (like most other lines) insist on the same music Mix of 50s and 60s. Ie beetles, Elvis etc. Some more modern please although ive now heard that the music was changed to older stuff because of complaints ! Read Less
Sail Date May 2019
The itinerary was what prompted me to take this cruise, the ship was luxurious and the staff very professional. The average rating comes from the main dining room food, small portions, and average quality. Some excursion staff is ... Read More
The itinerary was what prompted me to take this cruise, the ship was luxurious and the staff very professional. The average rating comes from the main dining room food, small portions, and average quality. Some excursion staff is sadly lacking in experience knowledge and organization! Missing excursion tickets, after several attempts and frustrating times dealing with the excursion staff at their counter, after quining up the day prior to the excursion. The day arrived for the excursion, but still no tickets. Again a very frustrating time at the excursion desk trying to explain my predicament and then finally a different staff member, just "reprinted" the required tickets, of cause I asked why not so in the first place?? Some on ship meeting points were too small and too many people squeezed into this space for too long at the time, very bad! Instead of leaving the ship as 1 group on the correct advertised time, guests were already on the tour bus and those on time were almost late! Bella balcony cabin has no chair, a cube. The theatre entertainment started to repeat after 7 days on a 14-day cruise. The gangway was often a problem, whether it was only 1 in use for passengers coming and going with a lot of elderly people in wheelchairs or walking difficulty, so a very slow process. Then some times the gangway in use was just too steep, even for a healthy person. Upon your return from your excursion, unlike many other cruises lines, there was No refreshing welcome drink and cool handtowel waiting for you........... Read Less
Sail Date April 2019
In the Yacht Club om this new addition to the MSC fleet... its difficult to know where to begin with our praises.. From the seamless and effortless boarding experiemce to the unrivalled attention by staff, to the excellent YC cuisine, We ... Read More
In the Yacht Club om this new addition to the MSC fleet... its difficult to know where to begin with our praises.. From the seamless and effortless boarding experiemce to the unrivalled attention by staff, to the excellent YC cuisine, We enjoyed a fantastic beef wellington on a couple of nights in the YC restaurant.. superb.. the wine list is great too.. its almost perfection and difficult to find any fault. A spacious suite provided both a comfortable nights sleep and a gtear place to sit and enjoy a prosecco or too on the large balcony and watch the sunset. The Yacht Club experiemce on MSC truly lives upto all they say amd more... If you fancy a change from Silversea, Cunard Queens grill or Oceania.. give it a go.. you will not be disappointed.. Top Sail lounge also provided a fabulous place to sit and be pampered with afternoon tea, tempting cocktails and inclusive beverages... Read Less
Sail Date March 2019
Mystery cruise was great fun ,no idea where we were going until we entered port .very well organised and the crew kept the secrets well .Fellow passengers were annoying in their determination to tell you they knew where we were going . I ... Read More
Mystery cruise was great fun ,no idea where we were going until we entered port .very well organised and the crew kept the secrets well .Fellow passengers were annoying in their determination to tell you they knew where we were going . I did not want to know and told them so .Way to many passengers were doing cruise price paid comparisons which I never understand , if you booked you must have been happy with the price you paid otherwise you would not book surely ?I think the price of extras in the ships general shop are excessive as in £5 for a standard size bar of Cadbury’s milk chocolate ,silly .service in the pub lounge was poor but the observatory bar was brilliant . The single travellers get together at the start of the cruise was a shambles and served no purpose . Balmoral is a great small ship well maintained and nicely appointed. Shame about some of the passengers !The food is 4 star country house hotel food nicely presented and good choices daily with good main course portions .The shows were very mixed but that is subjective I suspect . The classic piano recitals were superb . Read Less
Sail Date November 2018
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from ... Read More
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from Southampton on Friday night 26/10/18, entering the bay of biscay the seas were rough and it was very windy slight movement felt onboard, during Saturday seas still rough and still windy during late night Saturday early Sunday a loud bang was heard and the Bravo emergency call for the crew was heard with crew members running from bars etc, somewhat panic! Ship diverted to Vigo and docked there Saturday night early Sunday morning whilst assessment of damage was carried out, it appears that one of the stablisers had damage causing the ship to take water onboard flooding lower areas. The ship stayed in Vigo all day Sunday and left Monday at 4pm after having water pumped out of ship for hours, from Vigo it went to Gran Canaria which was ok then onto Tenerife which was a saints day celebration so hardly any shops were open, from Tenerife we sailed for three days back to Southampton. with seas a lot calmer but could still feel movement of the ship. Out of five ports of call originally planned we visited only three ports missing Maderia and Lanzarote lots of passengers very dissapointed. Worst of all was the lack of clear information from the captain it all seemed to be hushed up and rumours of the problems running rife and scaring some first time cruisers who many said they would not cruise again and therefore losing out on the 25% furture cruise discount. Very dissapointed with RCCL only offering a measly 25% refund of original cruise fare and 25% off future cruise, i think 40% minimum should be offered as refund and still 25% off future cruise. Basically out of a 10 day cruise 6 days were at sea with outdoor pools hardly in use and passengers bored out of their heads. My thoughts are that the Navigator is due refurbishment i think in March or April next year and RCCL is hoping it will last till it goes for refurbishment, ship looking very tired and shabby in places, menu's in dining room falling well short of pervious standards and entertainment poor apart from Perry Grant. We are Diamond Plus members and seeing recently that standards are dropping although the staff as always are terrific. Come on RCCL we've spent thousands of pounds with your company give us some decent discount on what was a dissasterous cruise! Read Less
Sail Date October 2018
We had not been on a big cruise ship before so we chose Celebrity X Silhouette for our first one. When we saw it as we arrived in Southampton we said "wow what a huge ship". Embarkation and Disembarkation went very smoothly. What ... Read More
We had not been on a big cruise ship before so we chose Celebrity X Silhouette for our first one. When we saw it as we arrived in Southampton we said "wow what a huge ship". Embarkation and Disembarkation went very smoothly. What a luxurouious ship throughout. Immaculate from top to toe. Pristine cleanlines everywhere on board. We had an inside stateroom on deck 8 number 8296 which was much bigger than we expected. Lovely furnishings. Good bathroom facilities. Our Cabin Steward Francisco was excellent a credit to Celebrity Cruises. Such variety of food throughout the day. Spoilt for choice each day. Entertainment was fantastic each evening. Daytime talks by NASA's Jim Kennedy were very very informative and enjoyable. Captain George's talk was excellent. So informative with a witty and fun style. We knew we had been in safe hands despite some rough seas during our 21st October 2018 cruise to Spain, the Canary Islands and Maderia. Drinks were expensive and we were disappointed that there was no "free Wifi" on board!! We enjoyed the five excursions we paid for. Disappointed that it rained in Tenerife whilst we were there. The service from all members of the crew was exemplary. We would certainly go on another Celebrity Cruise. Read Less
Sail Date October 2018
The ship seemed to be over crowded it was a nightmare trying to get a seat in the buffet. In the restaurant it was just for people with drinks package. It took me ages to get the wine list and the bottles of wine was very exspensive, when ... Read More
The ship seemed to be over crowded it was a nightmare trying to get a seat in the buffet. In the restaurant it was just for people with drinks package. It took me ages to get the wine list and the bottles of wine was very exspensive, when they had it.Half the time they never had the wine I wanted. We also didn't like the times of the shows in the theatre at 7 and 9, if you went to the early show there was a queue for dinner. I you went to the later show you at to go to dinner realy early, we prefer when there is a show at 10. The shows we did manage to see were realy good. The ship was not very well designed you felt you were drinking in a corridor in some bars. When they had entertainment in the sky bar there was not enough room and you couldn't get a seat. On the plus side the staff were great and they could not do enough for you. Our cabin steward was realy nice and helpful. On the whole I was a bit disappointed with Celebrity having heard such good reports.about them Read Less
Sail Date October 2018
We have taken more than 20 Celebrity Cuises and chose this itinerary as it sailed from and returned to Southampton for a no fly Cruise as my wife has walking difficulties and did not wish to fly. We had an Accessible Suite which was ... Read More
We have taken more than 20 Celebrity Cuises and chose this itinerary as it sailed from and returned to Southampton for a no fly Cruise as my wife has walking difficulties and did not wish to fly. We had an Accessible Suite which was ok but looking dated in decor but was otherwise finebut the wet room shower leaked water all around the bathroom which we avoided by placing towels s a water break. The main problem was incessant noise from the cafe overhead and overnight disturbing our sleep in the small hours of the morning. Also a strong smell of fried onions and garlic pervaded the corridor outside the cabinand at times was also inside the cabin. The ship is otherwise a modern cruise ship with. good facilitates but in inclement weather there is insufficient comfortable seating . Unfortunately we had several days of poor weather. The seating looks modern but the seat depth does not work well if you are much under 6 foot as your feet might not touch the floor. The quality of the food has deteriorated and many of the steak meals the meet is tastes likeit has been heavily over salted. This was explained " the tougher cuts of meat aremarinated to soften the meat and make it edible". The service in the Luminae Restaurant was excellent We enjoyed the shows but the timings have changed to 7 pm pre dinner and 9 pm post dinner which means a rush to get ready for the early show and then struggling to get a tableat 8 pm and eating late or eating early and rushing to be finished in time for the show. This is the first time that we have questioned whether we will book another Celebrity cruise especially as we were impressed by many aspects of our Cunard Cruise last year admittedlly in a Queens Class Cabin although the entertainment was not as good. Read Less
Sail Date October 2018
It was late in the year for us to take a cruise but glad we did, the year before I had been on the Eclipse the sister ship to the Silhouette and enjoyed every minute of that cruise, I have to say myself and the wife decided to take our 15 ... Read More
It was late in the year for us to take a cruise but glad we did, the year before I had been on the Eclipse the sister ship to the Silhouette and enjoyed every minute of that cruise, I have to say myself and the wife decided to take our 15 year old granddaughter on her very first cruise to show her mom and dad its the way to go.the minute we stepped onto the ship we was treated like one of the family, I had chosen deck 3 (3130) stateroom ocean view and found it to be just what I wanted. Our room attendant was a young girl who's name escapes me she was magic to us couldn't do enough for two elderly couple. Just a few steps away was the main foyer the Pastport bar, it didn't take long for the staff to get to know us, a special mention to Rozi Iluminadev, Moris Tavanez, Miza, Irfran, and head barman Sigh. The dinning restraint on deck 4 was a site to see, we was shown to a table think it was 447 Mathew our head waiter made us feel at home straightaway, Ryan, Sommiler Allan, along with a charming bar waiter Veronica looked after us for the whole 13 days.would I go again ,yes I would just for the attention and help they gave. Many thanks all.Bill and Audrey. Read Less
Sail Date October 2018
GOOD POINTS Food Service Shows Rooms Silent disco Average age for cruise was 65 yo ! NEED TO IMPROVE: EXPENSIVE drinks when not on package. Package encourages an unhealthy amount of drinking and too expensive for ... Read More
GOOD POINTS Food Service Shows Rooms Silent disco Average age for cruise was 65 yo ! NEED TO IMPROVE: EXPENSIVE drinks when not on package. Package encourages an unhealthy amount of drinking and too expensive for most people. Should be able to have a few drinks at a price equivalent to a nice bar price and $US11 for a reasonable glass of red wine is far too much!! Expensive wifi should be free or much cheaper. It doesn't cost them any extra to provide access to more customers. Expensive restaurants - this is why they were rarely used. Not enough live music options in bars - no piano singalongs. Bars on board didn't have a great atmosphere like other ships. Not enough seating on L14 and L3 lounges for shows - many people standing. There was plenty of room for more seating to be added. Live music around pool too loud Charge for almost everything eg. Yoga sessions, Pilates Little variety in activities. Not enough my time dining places - or at least offer to sit anywhere in fixed dining rooms. Can get a little boring sitting with same people 14 nights in a row! Read Less
Sail Date October 2018
The ship itself was well equipped, our inside cabin was a good size. Both the embarkation and disembarkation went very smoothly. The service on board ship was good, our cabin attendant was very good. As far as we are concerned the two ... Read More
The ship itself was well equipped, our inside cabin was a good size. Both the embarkation and disembarkation went very smoothly. The service on board ship was good, our cabin attendant was very good. As far as we are concerned the two things that really let this cruise down was its daytime activities, and the food. We did not like what was served in the main dining room most evenings so we both chose to eat on deck 14, however, this was very bad. Very bad to the point I contacted Celebrity main office when we arrive home to no avail. The food was not cooked, (the vegetables were raw) not even warmed through, the meat and eggs were cold. The cakes looked amazing but did not live up to the image. I ended up having only one meal a day which was a salad sandwich, just could not face another cold meal. On one sitting I asked for 3 pieces of toast the person behind the counter put them through the toaster all together, so I ended up with two pieces of toast half toasted and one warm slice of bread not toasted at all. Read Less
Sail Date October 2018
Because the ship was smaller, you have a more in depth service from the staff, this was true, the staff were fantastic, all were friendly and so very helpful in every way, the food in the Ocean View Cafe was superb, the chef's worked ... Read More
Because the ship was smaller, you have a more in depth service from the staff, this was true, the staff were fantastic, all were friendly and so very helpful in every way, the food in the Ocean View Cafe was superb, the chef's worked really hard, and produced the most wonderful array of cuisine, the ship was clean, and our cabin was small but manageable. The pool/sun deck was open until late, the entertainment was ok but not brilliant. Celebrity laid on shuttle buses for the times that we went to look around the islands we visited and for the first week it was fine, then, my mother unfortunately became ill with pneumonia, there was also another much younger chap that became ill with the same thing and many others started to cough, I blame the air con, maybe they need a professional clean! As a result of this infection, my mother, after spending about 4 hours in the ship's medical centre, which is hellishly expensive, was disembarked and transported to hospital in Gran Canaria, as the ship's doctor quoted ' I can't cope with this' !! Admittedly, my mom was ill, so I had to pack all the suitcases in our cabin with the ' help' of the security staff, I was quite happy to pack everything myself, but apparently I didn't have time as they wanted to disembark me as soon as possible as though I had the plague even thought he ship was not leaving this port until about 5.30 pm! I felt that I was frogmarched off the ship flanked by these security officers, and bundled into a taxi, was I under arrest because my mom had dared to be ill on the morning we reached Gran Canaria? That is how I felt, it was a very insensitive disembarkation, I was scared my mom was going to die, and I was in a spanish country on my own, Celebrity did give some support, but not enough, my insurance company were amazing, we were in Gran Canaria for 10 days, it was a dreadful experience for us both, and not one I wish to repeat, for me personally, cruising is great until things go wrong, then you seem to have to leave the ship in one big hurry! I will never go on a cruise again, what do they say? first bitten twice shy!!! Read Less
Sail Date October 2018
what is the point of paying extra for getting less, the menu in BLUE restaurant was smaller than in the CUVEE restaurant which meant that the choice was very limited indeed .we were also annoyedt that after the quiz in the afternoon in ... Read More
what is the point of paying extra for getting less, the menu in BLUE restaurant was smaller than in the CUVEE restaurant which meant that the choice was very limited indeed .we were also annoyedt that after the quiz in the afternoon in the mast bar we were asked to vacate the area as it was going to be cleaned ,when in fact it was going to be used for a private do, please treat us like adults not children.we found all of the staff excellent and could not fault the bar and service staff whatsoever,we also found that we were now expected to pay for a lot of things that had previously been free.we were also annoyed to find that at some of the ports we had to pay for transport to the entrance to the port and given that the age group on this cruise was shall we say middle to upper years was not acceptable and penny pinching Read Less
Sail Date October 2018
We chose this particular cruise primarily for family members who will not fly, so we could show them some fantastic islands. As with any holiday the weather was a big factor. We always choose an inside cabin because the only time we ... Read More
We chose this particular cruise primarily for family members who will not fly, so we could show them some fantastic islands. As with any holiday the weather was a big factor. We always choose an inside cabin because the only time we spend in the cabin (sorry stateroom) is to sleep. The cabin is more than adequate, was ALWAYS very clean with an abundant of fresh towels and toiletries thanks to our stateroom attendant, Sydney, who was always very polite and helpful. Lots of cruisers enjoy the “sea days” but our preference would be days in port. All the ports visited were really nice interesting places with plenty to see and do. Our one criticism would be that of the time leaving the ports. Most of the port areas would have something of interest for lots of people in the evenings when they transform and show the true nature of the places, we, and no doubt others, would like to have sampled some of that to get a real taste of the places visited. I assume not staying in port is down to economics, with the cost of the berth and not being able to open the casino, but, I would have thought the cost of fuel to steam all night to cover the distance between islands (less than 100km) would offset this, besides the greener issues of staying in port. I would be interested in what the company has to say about this. We took ALL our meals in the Ocean View as this type of dining suited us as we could come and go as we pleased, we could also see then choose (mix & match) from a wide verity of foods to our taste. We did not appreciate (although it was their job) crew/staff from other venues coming around trying to “sell” us alternative dining, leave us alone we are happy here or we would not be here. It is not made very clear when looking at other venues whether there is a cost involved or if like the Ocean View this is included. All in all, we thoroughly enjoyed the holiday and would recommend it. Read Less
Sail Date October 2018
This ship does not suit international people. Too many bad jokes about Americans being obese, other people's use of English and other races. May not be intended but compare to other cruises it's a narrow minded ship. I ... Read More
This ship does not suit international people. Too many bad jokes about Americans being obese, other people's use of English and other races. May not be intended but compare to other cruises it's a narrow minded ship. I wonder if the cruise director will change her tune if the ship sails other routes. On the plus side, the food is good and majority of the staff are friendly. Cabin is average. more dated than other ships I have been on. Been bumpy at sea some days but guess it's a smaller ship. Activities are average. Entertainment varies. Too much singing shows. Embark and debark was fine. Not as well staffed as other ships but generally not an issue. Ships need refurb but heard it's in the plan. In summary, needs to tone down on descriminate jokes and welcome people from other countries otherwise this ship will not go very far. Read Less
Sail Date October 2018

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