We choose Ventura for the ports of call. Alas, three were cancelled but the ports we did call at were in the main okay during our 35 night sailing. Never again on Ventura, the food was of poor quality, the service, hit and miss, the entertainment average, I don't think anyone would watch the acts if they appeared at venues other than on a cruise. The cabins, managed to a Travel Lodge standard, ...
We've sailed with P&O many times, first sailing with them back in 2011. This was the first time we were going to receive 'priority' boarding, however our embarkation time was delayed due to the requirement for the ship to be deep cleaned after a gastro intestinal disease outbreak. We arrived on time for our delayed embarkation and waited two hours outside before we were let into the terminal. We ...
The cruise didn’t get off to the best of starts. Ventura had returned late from its re-fit in Hamburg which may explain why around 500 of us were kept outside in the cold for 90 minutes before being allowed inside the terminal to check in. I say ‘may’ because nobody at P&O thought to give a reason, let alone an apology. Or perhaps it was due to the fact that hundreds of new crew members also ...
Ventura, S/hampton - S/hampton, 2nd March - 5th. April 2023, 35nts.
This is officially the worst cruise I've ever been on. The embarkation process was complete chaos, and lasted most of the day. Despite P&O demanding that passengers self administer a Covid test & photograph results with date/time etc, this evidence was not requested or scrutinised at check-in.
There were numerous incidences ...
The food was raw
Our cabin got flooded out we paid a extra £2500 for that room so they moved us to a different room what had a big overhang above it so no sun and they wouldn’t even reimburse the £2500 I paid to pick the room we paid £12500 for the cruise
Very few staff could speak English
No trays or cups in the buffet
Boat smells full of rust
Cabin was discussing smelt of ...
We have cruised on many different lines as well as P&O. We noticed a distinct drop in both quality and service on this cruise compared to previous pre Covid P&O cruises. I appreciate they lost money over the Covid period and need to try to regain some of that back. But they are moving too drastically and it has adversely affected our enjoyment to the point whereby we will probably be looking ...
I wanted to be away at Christmas as I had lost my wife 2 years earlier during that time.
We had traveled with P & O and been loyal to their brand for over 20 Years.
The standard of Food and of entertainment was abysmal and I will never travel with them again. There were so many other things wrong and so many thing’s missing when compared to previous experiences.
It not acceptable to ...
Boarding was messy. No porters so had to drop our cases ourselves then queue up outside the terminal in the cold for 30mins.
Cabins are only surface cleaned once a day now and no evening turndown. Our cabin had handprints on the walls, the telephone was filthy and I don’t want to think about the carpet.
I have to say that there were a lot more grossly overweight, tattooed passengers who ...
I decided to book this cruise as a surprise for my father who was turning 70 years old on this cruise.
Embarkation- Everybody got too the mayflower terminal at the same time but surprisingly the queue went down very rapid and we where on the ship within the hour,; staff where very helpful not any issues at all
Main dinning room- the food was very good on quality and quantity our waiters ...
I am a mature female British Citizen. I travelled with P & O Cruises, on the Ship Ventura, for the first time. My Embarkation Date: 01/12/2022. From Southampton Port, UK. Disembarkation Date: 05/01/2023. Cruise Number: N233. Caribbean & USA Cruise. Single Passenger.
Certain Ventura Staff and Passengers, behave in a Nasty, Hostile manner, towards people who have black/brown skin. Such Staff and ...