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78 Southampton P&O Cruises Ventura Cruise Reviews

Ventura Canaries July 2008 This is our fourth cruise the last on being with the century of the celebrity line to the Baltic, great ship great cruise, so I thought at£3000 more the p and o Ventura would be fantastic, I was wrong! ... Read More
Ventura Canaries July 2008 This is our fourth cruise the last on being with the century of the celebrity line to the Baltic, great ship great cruise, so I thought at£3000 more the p and o Ventura would be fantastic, I was wrong! Firstly the reception at Southampton was poor, We arrived 4 hours early due to flights, we were ignored for 3 1/2 hours the facilities were very poor with no one willing or able to take our bags, there were about 5o people in the same boat. When I asked if we could sit some where sit, could someone take our bags? I was told by one of there reps what I already knew, we were early and no they couldn't take the bags, but were we excited? Em no! Disappointed, uncomfortable yes, excited ,no. It did not impress us particularly as other people were getting the 5 star treatment, future customers apparently, to see if they would book for future trips Those of us that had parted with their hard earned money well they could just wait outside! The Ship The ship its big too big ,it rolls like an old man on skates,even on a milk pond if windy it cant get into some ports because its too big,(we missed Lanzarote). It's also too big because they is a staff ratio of only 1/3 on all other ships we have been on its been 1/2 this means that the cabins are tided, not really cleaned The public areas ,particularly the public toilets are disgusting, with poo on the seats and floor! This is the only ship I have been on where they do not insist you use hand gel When entering the main dining, so prepare for tummy upset down the line There are not enough sun-beds and they were so desperate to fill the ship i think they have let anyone on, a friend of mine has experienced fing and blinding over sun-beds with the only pool patrols being waiters selling drinks. There are several pools and one we use had enough chlorine to turn the kids eyes red and their swimmers green. There is no sign of security to keep an eye on some who look like they would be happier on a beach in Ibiza. The British staff are as pleasant and helpful as you would find at Woolworths the Filipino and Indian staff are much better as are the spa and internet staff. A word of warning the camera memory card viewer wiped out half my photographs and damaged the card, apparently that was my fault! The food is good but the dining experience, in fact everything is not as good as our previous Celebrity cruise. To sum up too big too dirty, too bad ,P and O have got it badly wrong and their Customer service is very poor, the loading manager was very rude and unhelpful to my wife when we were disembarking, funny that! Read Less
Sail Date July 2008
What excitement to think that we had managed to book on to P+O's largest ship ever. This is a British ship and Helen Mirren had named her only in April.Our Travel agent arranged for us to be picked up at the house by mini bus and then ... Read More
What excitement to think that we had managed to book on to P+O's largest ship ever. This is a British ship and Helen Mirren had named her only in April.Our Travel agent arranged for us to be picked up at the house by mini bus and then taken to Magor Services where we joined many other people all going to Southampton on the Ventura. We did not arrive until mid afternoon and with so many people to cater for the ship had set sail before we had our cases delivered to our cabin. We were not shown how to get to our cabin so we found it quite frustrating. We had booked club dining and asked for second sitting which we were told was fine. When we looked around the cabin we discovered a notice saying they were pleased to allocate us "Free Dining". This is not Free at all as one has to book the previous day. If you do not book but just arrive, then you could find yourself waiting a long time for table. We booked for 7p.m. each night and had no problem getting a table but as it was a different table each night you never knew who you would be sitting with. This was disappointing as you never got to know anyone really well and as we were just a couple we more often than not found ourselves on a table with a foursome who had come together. Sometimes this was great but at other times we found ourselves 'left out' and just talking to ourselves. We discovered that there were a lot of other people who had booked club dining and found themselves with "freedom dining" but there was nothing we could do about it. Our balcony cabin was at the rear of the ship and if we wanted to go to anything at the front we had a long long walk. Freedom dining was on deck 5 and we were on deck 12, so the first night we decided to walk down the stairs but when we got to deck 6 we could not go down any further. One then had to go back up to deck 7, walk along to the centre of the ship and only then could we go down to deck 5. This was very confusing and even at the end of the cruise one could find people who were lost. The food was excellent and extremely well presented and if you did not like anything on the menue you could always ask for a steak or salad. The self service restaurants (there were two of them, so one was always open) had a good variety of meals and snacks but no custard or real cream. The scones in the afternoon were freshly baked but very small and the pot of cream was synthetic!!! This was the first time I have tasted chocolate eclairs with synthetic cream. The children seemed very well catered for and we rarely saw them on the ship unless accompanied by a minder. Compared with The Royal Caribbean ships the shows were very poor and we only managed to get seated during the middle show once. It seems a very small theatre for the amount of people although they do put on three shows the last one does not start until 10.45p.m. I would suggest that you take any medicines and tablets that you think you could possibly need with you as there is very little in the small shop. So if you want asprins,something for a sore throat, a bad back etc etc you would have to visit the medical centre and see the doctor. This costs £40 plus the cost of the tablets(much more expensive than you get back home in the chemist. As the excess on insurance is generally £50 cheapest a few more items in your case would prove well worth while. The cabins were quite large with a walk-in wardrobe (take some more hangers!!)and you can keep four large cases under the twin beds. The beds were comfortable and I believe that if you asked your cabin lad you can have them pushed together to make a double bed. Some of the ports we took excursions but on others we were so close to the town that we either walked or took the shuttle bus. The shuttle buses were free except for the one into Helsinki which cost 20 dollars but you could pay in pounds. We enjoyed the excursions we did take except for one in St Petersburg The Seige of Leningrad" which was first of all going around an old ice breaker ship- the smell of stale tobacco smoke was not very pleasant, and then around a large museum. This was quite interesting but by the time the Russian guide had her say then the translator it took a very long time and we spent over an hour or more. A lot of people asked to go outside as there were few seats and it did get very repetitive. It would have been better to cut this short and then to maybe go to the commemorative cemetery where they have the flames lit continually. So on that trip we did not see anything of St Petersburg and there is so much to see. As each port of call used a different currency we decided to just have some euros and this was taken by all of them although in St Petersburg they did like you to have American dollars(unless you had roubles of course). My 4 favorite ports of call were Stockholm - loved by most people with it many islands joined by over fifty bridges, a beautiful city but expensive. Then St Petersburg which has so much that one can never see it all. Tallinn which has an old town with cobbled streets and is so so pretty and relatively unexpensive. A shuttle bus took us into the old town and there is plenty to see and plenty of eating places. Then last but not least was Warnemunde, an East German sea-side resort which seems to be getting onto the itinerary of our ships at last. It is only a very short walk from the dock and there are loads of small shops, cafes and boat trips and train trips - I suggest you do your own thing again. The library is quite comprehensive but there are no seats and there is not anywhere that one can exchange books. Most people take some reading matter with them and when finished would like to swap it for another book. We used the computer room a lot and this was never full and the person in charge was very helpful whether you are a complete beginner or more advanced. The dance floor is very small especially considering the size of the ship and the 3,000 odd passengers. Plenty of bars and places for coffee, chocolate etc. The gym is large and has lots of different machines and one could always find a free one to use. Plenty of sun loungers and there were always plenty free. With five pools, one now allocated for adults only there is never a problem when you want a swim. The weather was kind to us most of the time although it was too windy to go into Copenhagen which was a disappointment. A smaller ship would have had no problem. Summing up - a Baltic trip is a must and I would not have missed it for anything but would certainly not go back on the Ventura. Of all the people we spoke to or heard talking there were only two who said they would have another cruise on the Ventura. As this was our first trip with P+O we were told numerous time not to judge P+O by this ship ?????? Read Less
Sail Date June 2008
We went a Ventura cruise for two weeks in the Med. We are experienced P&O cruisers aged early 50s. The basic facts, as objectively as possible: Embarkation was fairly swift a Southampton but the ship left port late due to ... Read More
We went a Ventura cruise for two weeks in the Med. We are experienced P&O cruisers aged early 50s. The basic facts, as objectively as possible: Embarkation was fairly swift a Southampton but the ship left port late due to underestimating the amount of baggage to be loaded. The ship is huge and 90% of it is done very well. Two spacious show lounges plus the theatre. Unfortunately, despite P&O adding an additional performance at each of the shows (three times a night instead of two) the theatre and lounges are not enough for 3,200 passengers. The old activities of flower arranging and making a corsage for Ladies Night have been replace with computer skills, circus lessons, etc. Shore excursions were fine from our perspective and there is a much wider choice than a few years ago. We tried the new "Freedom Dining" option which worked reasonably well although "freedom" meant 7.00 pm or 9.00 pm usually and only if you booked at 8.00am two days in advance. Entertainment was a mix of good and bad...not sure the punk rock group was such a good idea. Martin Gold was quite a funny comedian but some of the others were rubbish. Steward service in the bars was good. The ship did not seem as clean as other P & O ships. Now to my subjective view. Ventura is essentially Butlins at sea. P& O have made a great mistake with this ship with their obvious intention to grow their business outside of the established model. I may be wrong but only if they think they can fill this ship every cruise with families with children, and then only those who are happy that there is no control over their children. It is full at the moment because P&O's loyal cruisers are trying it out as well as their new demographic group. In the whole two weeks we were on board I did not hear one "cruiser" say anything other than they would never cruise on her for a second time. We ourselves have cancelled a cruise on Ventura booked for next year. Children are everywhere, the lounges, all the pools, Jacuzzis used as paddling pools....family friendly maybe...but not children controlled surely!! It just doesn't have the feel of the other ships...like it has dropped down a class. No risk assessments can have been done as children as young as two are allowed to jump into the pools without supervision. I wonder when the first major accident will happen. None of the pools are shallower than 6 feet and the very small children's paddling pool was closed throughout the cruise. There are no adult only bars. The poor replacement for a Crows Nest bar on other P&O ships (Metropolis) was full with children running and playing. Very sophisticated...NOT. There are not enough sun beds even though they are packed in like sardines and, unlike other P&O liners, no one stops the "towels on the beds mentality". Ironically the famous P&O non-common sense rule comes into play here as well. We had a massive balcony with two tiny non-reclining chairs and a small table. If all the balconies had had decent seating the pressure on the sun beds on deck would have been alleviated. We warned the reception desk on the second day that using automatic hand cleaning dispensers in the buffet instead of the good old method of a member of the crew proffering it would lead to a Norovirus outbreak and it did on the fourth day. Drinks menus disappeared, as did salt & pepper cellars and the buffet was served to you. In fact anything that might transfer germs. Another classic case of stable doors and horses bolting! The only exception was the ice cream vendor who continued to use his fingers to add sprigs of mint to ice creams at all times. Even after we reported it twice!! The reception desk needs a special mention. An example..and by no means the only one. We complained about our TV not working five times. Eventually an office came down and told us it wasn't working. Duh! In the end I fixed it myself by rebooting the interactive system. Whatever was said to reception went in one ear and out of the other. A classic "lights on but nobody home". The dinner menus have lost the option to have a steak, chicken, salmon option to the table d'hôte although I am informed it is still available on a wink wink nudge nudge system. The problem with a bigger ship becomes apparent in port. Getting on and off is more difficult with longer queues. At tender ports especially this resulted in long waits onshore to get back to the ship. I have seen a review of this cruise already which was basically thumbs down but they did make the point that if people didn't like the kids why cruise on a Family Friendly ship. I think the point was missed. We don't mind well behaved children on a cruise. We used to take ours. But this is a ship where any complaint about children is greeted by the response that it is "up to the parents". In this day and age that is laughable. And what adult would risk going into a small pool filled with children in today's climate...not I for one. Children rule on this ship. And they will do until next season when P&O will see the cancellations and the poor bookings and think again. We had 230 children on board. I was told this will increase to 600 in the school holidays. I pity anyone sailing on Ventura then. God bless Aurora...she still has children...but is never taken over by them. Read Less
Sail Date May 2008
Ventura Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 3.9
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.5
Enrichment 3.0 3.3
Service 4.0 4.0
Value For Money 4.0 3.6
Rates 3.0 3.9

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