"There is no doubt that all the Crew and staff of the vessel have had good training for the effects of the pandemic, this weeks next voyage should be made a little easier for them by their experiences on our trip.We booked this cruise when it was first advertised months ago thinking there was a good chance that it would be cancelled........."Read More
1-10 of 12 Southampton Thomson Marella Explorer Cruise Reviews
Firstly, thank you Marella for making a difficult cruise very pleasant.
We booked this cruise when it was first advertised months ago thinking there was a good chance that it would be cancelled......it wasn't and we arrived at Southampton on the 10th September, with some exitement but fulll of intrepidation and expectance of difficulties from Covid 19 new proceedures. We had pre booked a ...
First real opportunity to cruse since the pandemic started and Marella have always been a good company to cruise with.
Firstly it was nice to board a Marella ship at a southern British port (it would be nice if this could become a regular thing!!)
The procedure for boarding the ship was very well organised from arriving at the port to boarding the ship.
Once on board the ship you could ...
Oh the great debate: to cruise or not to cruise amid a global pandemic? But like most folks, after 15 months of restrictions, we decided to take a punt on a Western UK cruise - thinking that was least likely to be cancelled.
I’ll be honest - we would not have considered a spin around GB under any other circumstances.
We had not travelled with Marella before. But we’re impressed by the fare ...
I'll say from the start, we did lower our expectations for this cruise. Friend's have sailed with Marella many times and explained this is a very different product from MSC.
We stayed in a mini suite with a large balcony. This had a good size shower, easy to move around the compact space. Only comment is it can be tight to get into the actual shower. The bed was comfortable and liked that it ...
This was the inaugural cruise for fare paying passengers and was for three days visiting Dover and Portland and due to COVID when not sitting eating or drinking all passengers and staff had to wear a mask when moving about the Ship and had to undertake a daily temperature check.
Any way we were given a boarding time of 12 o'clock on the day of departure and when we arrived were shocked to ...
I chose this cruise as it was smart casual as we dont like getting dolled up every night , we paid £3500 for 14 days in a balcony cabin , the service we got on board was excellent ie cleaning cabins bars and restaurants, even though we paid £1500 more than people with an inside cabin wegot no additional perks ie premium package was £100 each for 14 days extra all trips were extra we worked it ...
We chose this cruise because my wife's bucket included waning to see the Northern lights. It didn't disappoint. However there are only a few days during the cruise when this is possible. This is when the ship is inside the Atric circle. ( only 3 day on this itinery) you also need the right weather conditions & they are only visible for a few hours ( normally between about 10pm & 2am).
Having had the view of wishing to see the 'northern lights', it seemed a good option to choose. It was a great experience on the Explorer. We have cruised Princess (that experience takes some beating), RCI, and P & O, the thing we find with P & O is that they are trying every which way to obtain more spend out of the passengers, and, in our view, the service kind of seems to be falling off... ...
Just back from Fjords on the first day of our cruise my husband had his Jacket stolen from the top deck so we were down at reception every day to see if anyone had handed in a jacket the reception staff were anything but helpful just said come down later so every day we went down to reception they said the staff wouldn't take it someone did also my house key was in the secret pocket .so wasnt ...
Chose a junior suite for our trip around the Fjords.
The weather and ports were faultless -
For that reason we are glad we went.
This ship and staff - appalling.
Self service at best
No service at worse OR indeed - glasses stomped down on bar
Barmen swearing and indeed backchat in their own language
And just so boring..
Missed the buzzers and bells of a big ship