9 Southampton Singles Cruise Reviews

I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the ... Read More
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the plug in the basin was closed,and I wondered why. It didn't take me long to find the answer. I was on deck fourteen, but when I went to decks six and seven, THE SMELL OF RAW SEWAGE WAS OVERPOWERING !!!. Lots of people were complaining throughout the whole cruise. I spoke to reception desk about this,only to be told that they were aware of this problem, and they were working on it. Previous reviews that I have read have indicated that the problem has been on board the ship for some time. The Captain was never to be seen around the ship,except for photo shoots, nor was the chief Engineer,as I would have approached one of them to ask about the problem, which continued for the entire duration of the cruise.( I later found that the basin was kept plugged to prevent the smell entering my cabin). I dined in the restaurant on only three occasions,as the food was only lukewarm, and on one dinner the ribeye steak was so tough that three members at my table had to send it back. After that I dined at the buffet,where the food was Lukewarm too. The entertainment was mediocre,same old gags from old comedians. On one occasion the show was cancelled because of rough seas. To conclude, six sea days are too much,when the entertainment is poor. However if you like dancing,or quizzes,or overpriced bingo,or old movies then this ones for you. I won't be back on Azura! I have a Cruise booked on Brittania for next year,but I won't be going,unless P&o redress me for the disappointment that I endured on this cruise. Read Less
Sail Date March 2019
If you want dance lessons then this cruise is for you . Cos thats your entertainment .I felt on the first day i was sat in a waiting room all day .Very bad if your english speaking . I found the staff ignorant . I got more sence out of our ... Read More
If you want dance lessons then this cruise is for you . Cos thats your entertainment .I felt on the first day i was sat in a waiting room all day .Very bad if your english speaking . I found the staff ignorant . I got more sence out of our cleaner . He was good at his job. Each port looked like a chemical plant . Excursions are very dear . We also found that they take money from your account with out asking. In hamburg they was charging 16 euro for the bus in to the city .If you went on the street behind , were msc had there buses .you could get to the city for 2 euro.and we was told by an msc crew member about this . Fine dining was ok , but the canteen on the top deck was horrid , food was oily and cold .If im totaly honest MSC dont cater for the English . Read Less
Sail Date April 2018
I Have recently got back from a 12 night cruise in hope of seeing the northern lights but we could not see them but I admit that was nobodies fault , it was down to nature but my main problem was with the cruise itself , I did not enjoy ... Read More
I Have recently got back from a 12 night cruise in hope of seeing the northern lights but we could not see them but I admit that was nobodies fault , it was down to nature but my main problem was with the cruise itself , I did not enjoy much about this cruise , Our cabin was in a bad location and as it was a cold cruise because it was going to Norway and the further it got the colder it got so understandably they had to keep the doors closed on the lido deck which on a warm cruise you would've walked through to make it to the conservatory dining restaurant and it was a long walk and I was travelling with elderly parents in their mid 60's & they found it a lot having to walk a mile each time they wanted to get something to eat . The conservatory restaurant was always super extremely crowded and at breakfast most mornings you had to really scrimp around before you could find a clear table ans it was always absolute mayhem down there , the food was nothing special at all it was like the low quality junk you'd find at an all you can eat buffet for about £8.99 , mass catering . The better food you had to pay for like to dine in either the oriental or Indian restaurant you had to pay quite a bit more and I paid something in the region of £1200.00 so why in the hell should I have to pay for any extras ??? It should all be included , P&0 already had £1200 of my money why should they get anymore . I think this whole cruise was a huge con absolute rip off . The atmosphere of the conservatory restaurant was about as classy as ASDA's cafe but about ten times as rushed and crowded , I will never do another cruise with P&0 ever again ... They have really let themselves go down the toilet . The cabin was looked after very well and the cabin Steward that was looking after all the cabins on the deck I was on did a wonderful job and REALLY looked after us really well and was always happy and polite and nothing was too much trouble and he would chat with me for a couple of minutes while he was working and was very friendly . The cabin was comfortable and I had all the towels and sheets I needed , the one problem that did take longer to sort out that it should've done was an issue with the climate control it was on the coolest setting it would go and was only blowing out REALLY hot air , I was sticky and clammy because it was so warm in there and had to sleep on top of the bed before they finally fixed it , it took them four days to get on it despite the fact that I'd been up at the desk more times than I can remember to complain about it & they kept saying it was beyond their control and someone was fixing it and it could take an hour up to 24 hours and it took much longer , I thought it was complete unacceptable , it would sweetened it a little if they had said while we are sorting this out help yourselves to as many cold drinks from the refrigerator in your cabin and you won't be charged for them , they're on us until we can get this sorted out but they didn't even do that . The entertainment was totally naff & was either aimed at chavs or old people , There were a couple of decent films I saw in the Chaplin Cinema in the evening but that was it . Music was completely awful over commercialised cack and was chosen by someone without a brain or what appeals most to drunk idiots on a Friday or Saturday night . The whole thing has become really chavified where most things appealed to that kind of person . At dinner time in the evening it clearly stated either formal which meant shirt , tie and dinner Jacket and shoes or on smart casual it stated smart trousers , collar shirt and smart jumper no jeans or tracksuit / jogging bottoms or football shirts and when I went into the Conservatory restaurant there were more than half who were inappropriately dressed . I saw Flip flops , Trainers , Football shirts , Skull & Bones shirts , Vests on really gross overweight fat men with beer bellies and at dinner this is a really unpleasant thing to have to look at ... Even on the formal night there were individuals dressed in this manner I was repulsed & put off to be honest I thought I'd mistakenly walked into either Pontins or Butlins dining area as the kind of person these holidays now seem to be attracting this type of character If P&0 are going to have the dress codes then they need to do one of two things either do a beter job at enforcing them or ABOLISH them altogether that way we'd know where we were ... but I guess this was bound to happen , the chav's have cottoned on to and taken over everything else in Britain and ruined it so it was only a matter of time before they discovered cruising and put their filthy stamp on what was once a pleasant relaxing experience . In another decade there will be drunkenness ,fighting and football hooliganism on these ships . They are very fast declining . The daytime activities were weak as they come . Pathway to Yoga , Footprint Analysis , Lunchtime puzzle . One of your entertainment team will provide a "fun" silent puzzle handout to complete at your leisure . Afternoon social Dancing , Walk in Fluid Retention Clinic , Port day picture Quiz , Nit & Natter .... I honestly almost gave up the will to Live it was so damn boring . On the days where I was at sea were the worst because the activities got even more tedious. The Lords Tavern was the worst evening entertainment . awful bland repetitive over commercial music being played at full volume followed by a dumb quiz and the entertainment staff were a bunch of irritating morons . I REALLY HATED this cruise with a passion & will NEVER , EVER go on anything else to do with P&0 or anything which they have had any involvement in . Read Less
Sail Date March 2018
There were many issues and mainly to do with the dining experience, members of staff, certain basic food and drinks not being available. First, I would like to advise this was my first cruise. I travelled with my mother, and has been ... Read More
There were many issues and mainly to do with the dining experience, members of staff, certain basic food and drinks not being available. First, I would like to advise this was my first cruise. I travelled with my mother, and has been on many cruises but never P&O. My mother has always referred to the service as being outstanding on every cruise (cruise Maritime, Thompsons, Fred Olsen). First morning, I attended the buffet breakfast area (conservatory) at around 9.30am to be faced with huge queues waiting for hot food, these queues seem to be taking a considerable amount of time to move. I have been to many 4-5-star hotels all over the world and I expect to queue at busy periods but the queue would always move quickly. After observing for 10 minutes while I wait (moved ever so slightly in this time), it was instantly clear why the queues were not moving. The hot food was not being replenished quick enough, now this was simple things like mushrooms, bacon, fried eggs as so on (basic breakfast food that is normally consumed by most people). I queued and eventually selected what I wanted, but the overall wait was approximately 25 minutes. I did contemplate getting more but the waiting time outweighed the hunger. This continued throughout the duration of the cruise, (every day apart from the last day, this was mainly due to me and my mother arriving at 6am so we could disembark early). Day 3 and onwards, again I had to wait around the same time as above only to be told there was no mushrooms today or they had completely run out. One day that stands out, the 5th day 28th July 2017, I even asked the member of staff behind the counter, only to be told there had not been any mushrooms cooked and there is none being cooked. At my amazement, when I returned to my seat, my mother had mushrooms. Clearly, I was lied to and again they had simply run out, bear in mind, we always attended breakfast between 9am and 10am. The staff in the conservatory buffet seemed very under trained and had no idea how to interact with the guest. Not once did they say, "good morning", Good Afternoon", or Good Evening". Most of the time they spent talking amongst themselves, it also seemed they had their own game going on. I like to watch people, several of the staff would look at each other and make some form of facial gesture, the other one would then laugh, this was though they were insulting the guest and this made me and my mother very uncofortable. As a little test, I left my plate on the side of my table, 3 members of staff were just chatting and laughing, the plate was eventually removed after about 15 minutes. I am unsure what uniform the Management wear, but to me it was a clear there was lack of supervision in the so-called restaurant. I also witnessed a waiter clearing a table and rather than sweep the crumbs etc. from the table on to a tray or their hand, with my astonishment they just swept it on the floor, there was still around 2 hours of service left, appalling. Throughout the duration of the cruise There was no draught Larger in the Crow’s Nest, (well this is what we were advised). The first club dining night, our table (55) had to wait around 45 minutes between starter and main course. This was nothing to do with the waiters. I would like to say the club dining waiters were very professional and an asset to P&O. I I have made an official complaint via P&O website. I have received a reply (took 29 days which falls outside their complaints process, and only I feel i only received a response due to chasing twice) which basically told me what P&O set out to achieve (type of mission/vision statement) but nothing on how they will be dealing with my dissatisfaction. There was also no apology for the late response and they had the cheek to advise they would welcome me back on board. I have replied back to still state my dissatisfaction, and guess what no response. I have even called the customer services to be told we can not put you through to the complaints department, you need to send an email (trust me this doesn't work), I was advised a Manager would call me ASAP (this call took place on 6th September 2017 and i m now writing this on 7th September 2017, and surprise, surprise, I am still waiting for a call. To sum up. DO NOT BOOK A CRUISE WITH P&O and look for an alternative operator. Read Less
Sail Date July 2017
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I ... Read More
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I wouldn't bother spending the money & just scrap the whole thing instead. Right from the start things were going wrong, the first cabin I had (rear of ship) had such bad vibrations & noise that I had to call reception & complain twice. Their first suggestion was to offer me earplugs! After spending nearly £4000 for the cruise, I saw this as an absolute joke. After four days on board, they said that some people had missed the sailing & so moved me to another cabin, this time on deck 11 instead. This was much better for vibration, but had the disadvantage of being right under the sunbathing area & so I was woken every morning at 6.30am by the staff dragging them across my ceiling. I had to complain more than once about this whilst on board. The other disadvantage was that most sail away parties was on the same deck & so the noise from it came through my cabin & these often went on longer than advertised in the daily newsletter. Again I complained about this whilst on board. The only excursion that I enjoyed was on the submarine, I felt that the others didn't offer the same value for money. There was a constant water leak in the conservatory for the duration of the cruise. They put buckets out to catch the water & after a couple of weeks they put up a curtain to block an area off, it looked like Santa's grotto & was awful. In the restaurant they had the soup & custard in bowls next to each other & many times I saw other guests put soup on their desserts & vice versa. I've done cruises previously with Royal Caribbean & given P&O's reputation, I was expecting an even higher level of service, but this was the worst cruise I've ever been on. DO NOT GO FOR A CRUISE ON THIS SHIP! Read Less
Sail Date October 2016
Where do i begin? From the chaos of not organising the coaches effectively taking us to / from the ship, to failing to top up the soft drinks for days on certain machines, to failing to clean slippery spills in a restaurant completely when ... Read More
Where do i begin? From the chaos of not organising the coaches effectively taking us to / from the ship, to failing to top up the soft drinks for days on certain machines, to failing to clean slippery spills in a restaurant completely when the ship was about to enter severe weather (and causing at least one serious avoidable fall), to the captain not caring / understanding that food should either be served hot or chilled (not luke warm), the basic standards simply aren't there! Which is such a shame, because the vast majority of the ships crew that interact with the passengers are friendly, attentive, knowledgeable and willing to go above and beyond to make your trip excellent. Let me clarify the food issue. Myself and many passengers were grumbling that food items were not hot (despite being under heat lamps. If it's veg not an issue, however this was happening with chicken! I noticed that a particular chicken dish was luke warm. I mentioned it to the manager. He tested the temperature with his finger on a piece of chicken, and agreed that it was not hot, and hence couldn't be served. However, they did not remove the tray with all the other pieces of chicken which were also unfit! This is unforgivable, especially as they mention everywhere in the restaurants, that the food should be hot to be served! I also confirmed this with a chef in one of the other onboard restaurants, so the staff do know that it shouldn't be like this! I asked to discuss my fall and the food issues with the captain on eight attempts, however each time, whilst they stated i was allowed to speak to the captain, they refused to arrange a meet! Indeed it was only by pure chance that i caught the captain and spoke to him! I was staggered that the captain showed no concern that the food may well be served against food safety standards, and stated to me that "chicken can be served luke warm as long as it was cooked previously"!!! Considering the captain is responsible for the welfare of all passengers and crew under his command, i would have thought he should be aware of basic food safety standards - i am and i am not involved in the food industry - and a chef onboard confirmed i was right! For a captain to show no real concern for food safety, even if you accept he doesn't have to be aware of basic food safety standards, again it is unforgivable to not care about the food safety! But perhaps it is more important for the captain to stand for pictures, and cosy up to the expensive cabin passengers, than care for passengers he knew suffered a physical injury cause by his staff's incompetence! Avoid like the plague. Read Less
Sail Date October 2015
I chose this 2 night cruise because I wanted to try a different cruise line other than my usual NCL. Big mistake! Whilst the ship was large it was so badly designed it was very difficult to get around. There are 4 pools on board, oasis at ... Read More
I chose this 2 night cruise because I wanted to try a different cruise line other than my usual NCL. Big mistake! Whilst the ship was large it was so badly designed it was very difficult to get around. There are 4 pools on board, oasis at the front, pool terrace aft, an indoor pool and another outdoor pool in the middle of the deck. Oasis is adults only I believe. I was surprised to see that I had to take a ticket and wait to be called for check-in and the woman at check-in gave me no information whatsoever. I had no clue why she had taken my credit card, she did not explain anything to em about the auto gratuity that was added. A fellow passenger told me that I did not have to pay this and should have been given the option upon check-in. After I checked in it was then to go through security and striaght onto the ship which all went smoothly. The staff in general were a miserable lot with one or two looking a little happy every now and again. My single cabin F328 was located next to the Exchange Bar. Karaoke went on here until late and so it was impossible to sleep until this had finished. I was offered no sympathy from either the cruiseline itself via the phone nor the reception staff and there was no offer of compensation. I was actually told that when it was time for me to go to sleep for me to go to reception and ask them to turn down the bass. I am firmly of the opinion that these cabins shoud not have been built because they are subpar. I will say this however, the cabins are far bigger than NCL, although as you are not in it much apart from sleeping this isn't the be all and end all for me. A good night's sleep is. The food was hit and miss. The buffet was a joke it was so small with ropes cordoning off certain parts and it was very difficult to find seating due to the sheer number of passengers. Fajitas with tortillas were advertised and I had to stand there and ask for the fajita as it was not there and for the tortillas. I was provided with a warm fajita to place the chilli in myself but no tortilla. Everythign seemed too much for the staff at the buffet. Thankfully, the evening meal improved with lobster thermidor which I thoroughly enjoyed, althoug the mushroom soup was of such a bizarre consistency I could not eat it. i finished my meal with pached strawberries but there were no strawberries on my plate whatsoever just some ridiculous coulis amde from strawberries. Dinner the following night was mediocre. The best food by far on the ship were the small homemade pizzas with 4 types to choose from as well as a daily special. I thoroughly enjoyed these. The drinks could've been better priced (£6.50-£8.50) and are cheaper with NCL. Beers are mainly British. The entertainment was laughable. the comedian on the first night was so bad I would've left but I was stuck in the middle of a row and wouldn't have been able to get out without some comment from the imbecilic man. There was also a Take That tribute band which was pathetic. If I coudl have got off the ship that night I would gladly have gone. The tender service to Guernsey the next day operated well and it only took me 25 minutes to get onto the tender. Disembarkation was also fine, however I feel being made to leave the cabins at 8am is asking a bit much. We had to queue to get to breakfast which was annoying as only one restaurant was open. In short this was my first and last cruise with P&O as it is well below the standards I am used to. Never again. Read Less
Sail Date September 2015
Don't quite know where to start - the queing, cold food, no seats in bars after dinner, so many small things resulting in a disappointing cruise. Breakfast was a nightmare having to queue to get into Horizon. Other mornings I was ... Read More
Don't quite know where to start - the queing, cold food, no seats in bars after dinner, so many small things resulting in a disappointing cruise. Breakfast was a nightmare having to queue to get into Horizon. Other mornings I was actually in Caribe and had to ask to get out as the gate had been locked. our cabin was shabby to say the least with mismatching unpressed, fading duvet covers and on one occasion our twin beds were made up with duvet covers as bottom sheets leaving about a foot of mattress uncovered - I found this quite unbelievable certainly not what I expected and totally unacceptable. When we asked our cabin steward to change these she did so explaining to us that there was a shortage of bedding for beds made up in single configuration - that was certainly a first! Trying to grab a sun lounger was impossible unless you were out before 8 am. The beds were so close together you had to crawl up from the bottom as there was no space between - most undignified! We were 4 females travelling together and had our request to be on a table for 8 or 10 confirmed, however we were put on a table for 4 and I spent my holiday looking at a wall at dinner each night. We did ask to be moved but were told there was nothing available. These are just a few of the many complaints we had certainly not what I expected. I had been looking for something on a par with P&O but nothing could have been further from the reality. This was my first Princess cruise and whilst I 'never say never' I can't see me taking another - we can be much better served on other lines. This cruise was just a huge letdown an experience not to be repeated. Read Less
Sail Date May 2015
this was the first time on royal caribbean and the last. first impression great looking ship and thats the only good thing about it. entertainment verry good except you have to get your tickets for the ice shows on your first day at sea ... Read More
this was the first time on royal caribbean and the last. first impression great looking ship and thats the only good thing about it. entertainment verry good except you have to get your tickets for the ice shows on your first day at sea otherwise you wont get to see them.The cabin was comfortable.First night at dinner was the worst experiance i have ever had on a cruise before.Had to wait one hour for first course then when main course was served it wasnt worth waiting for.all it was waqs a steak with a jacket potatoe rolling round on the plate with 2 mushrooms and 3 mangetout peas and all of that was cold.Never got coffee had to leave for the next sitting.Went to dinner second night diddnt have to wait as long but anything you have is always served with a jacket potatoe rolling round on your plate and luke warm. Never went to dinning room again.The self service was a free for all always the same food and always luke warm.The only dinning place which served hot food was the burger bar and you had to pay for that.24 hour food was either filled roll ar pizza tea and coffee was plastic cups anywhere on the ship and they were mugs then you have a battle to find a seat to drink it.THE SHOPS are just one big rip off.Everything was so overpriced a family would need a mortgage.One of the cloths shops had a jacket which i hab bought on po aurora it was double the price to aurora.Drinks prices are extortionate and you cant take any drink you buy to your cabin.I have had better in a motorway caff. All you hear allday is if you leave your sunlounger your towel will be removed and your towels are charged to your onboard account untill you return them.Also all you hear is vacate your seat in the selfservice dinning hall when you have finnished this announcment is every 10 miniuts.The shuttle busses for all ports of call are charged and expensive. on ports of call if you stay onboard to sunbathe you are told to leave at around 4pm so they can stack the sun loungers away and that is usually 2 hours before you set sail. If you buy any dutyfree shopping ie alchohol tobacco ashore it is taken away from you when you get onboard and returned on your last night this is so you have to buy all your drinks from their bars and pay more for them than you would in any pub in england.IF YOU MAKE A COMPLAINT AT THE DESK THE STAFF LOOK AT YOU AS IF YOU WERE SOMTHING DIRTY ON THEIR SHOE AND DO NOT DO ANYTHING ABOUT IT ANYWAY.I have never been on a cruise before and checked what i have spent on my onboard account on a daily basis but this time i had to.All in all if some of my friends had not been on this cruise i would have got off at the the first port.One last word of advice DO NOT PREPAY YOUR TIPS WHEN BOOKING YOUR CRUISE. BECAUSE WHEN YOU GET BAD SERVICE YOU CANNOT CHOOSE WHO GETS THE MONEY. Read Less
Sail Date September 2009

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