88 Southampton Singles Cruise Reviews

This was a first trans atlantic cruise and particularly wanted to do New York. The cruise was excellent just a few things that let it down. Firstly not enough evening entertainment on the fabulous promenade, the Boston stop should be ... Read More
This was a first trans atlantic cruise and particularly wanted to do New York. The cruise was excellent just a few things that let it down. Firstly not enough evening entertainment on the fabulous promenade, the Boston stop should be looked at as it was so disappointing we did not get of the ship until just before 2 pm and had to be back on board by 4.30pm even though they knew the ship would not sail until after 7.30 as a lot of the tours were running late. This stop should be an overnight to allow for the lengthy customs procedure that way people would get a chance to experience this beautiful city. The food although presented nicely was very bland and tasteless even in the speciality restaurants the only one I would say was a speciality was Givonnis were food was excellent. Other than that the cruise was excellent and the service was exceptional I am putting the food and entertainment problem being because it was a re-positioning cruise as on my previous RCI cruise food was excellent. The biggest disappointment was Boston not getting to see it properly and to add insult to injury to find an apology by the way of 2 free drinks vouchers when I was already fully inclusive does not smack of a personal service. So hopefully RCI will look at the Boston part of the trip and re-think it or at least advertise it as a customs stop with possibility of getting of ship for a few hours. My highlight was sailing in to New York and then finding we were docked on the bottom of 50th Street which was a 15 minute walk to Times Square RCI definitely got that one right. Read Less
Sail Date November 2016
Ports of call were of interest,but immigration was a disaster and officers totally absent. No TV working entertainment poor and irregular . The captain was boring and his information lacklustre..e.g. Told us about the whales after ... Read More
Ports of call were of interest,but immigration was a disaster and officers totally absent. No TV working entertainment poor and irregular . The captain was boring and his information lacklustre..e.g. Told us about the whales after the event. No effort to repair tv service excuse was difficult to get signal..if so ask other ships how they do it ! The crew seemed tired and were disinterested.There was no attempt to enforce dress code..so why bother having it ? Ai the first port of call..Boston the immigration officers were late and had no it equipment.there seems to have been no liaison with crew,and officers hid and were not seen.some people missed tours. The entertainment was of a poor standard.a couple of acts were passable but only had a couple of performances..the ship was transatlantic..where did they go ? I wouldn't travel on that ship again.RC are concentrating on their Stella ships and the rest Are just left to their own devices. Read Less
Sail Date November 2016
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I ... Read More
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I wouldn't bother spending the money & just scrap the whole thing instead. Right from the start things were going wrong, the first cabin I had (rear of ship) had such bad vibrations & noise that I had to call reception & complain twice. Their first suggestion was to offer me earplugs! After spending nearly £4000 for the cruise, I saw this as an absolute joke. After four days on board, they said that some people had missed the sailing & so moved me to another cabin, this time on deck 11 instead. This was much better for vibration, but had the disadvantage of being right under the sunbathing area & so I was woken every morning at 6.30am by the staff dragging them across my ceiling. I had to complain more than once about this whilst on board. The other disadvantage was that most sail away parties was on the same deck & so the noise from it came through my cabin & these often went on longer than advertised in the daily newsletter. Again I complained about this whilst on board. The only excursion that I enjoyed was on the submarine, I felt that the others didn't offer the same value for money. There was a constant water leak in the conservatory for the duration of the cruise. They put buckets out to catch the water & after a couple of weeks they put up a curtain to block an area off, it looked like Santa's grotto & was awful. In the restaurant they had the soup & custard in bowls next to each other & many times I saw other guests put soup on their desserts & vice versa. I've done cruises previously with Royal Caribbean & given P&O's reputation, I was expecting an even higher level of service, but this was the worst cruise I've ever been on. DO NOT GO FOR A CRUISE ON THIS SHIP! Read Less
Sail Date October 2016
As a first time single traveller and first time with P&O I was understandably nervous about this cruise. First impressions were I disliked Britannia, however as the days went by I got to like the intamacy of the ship, so many places to ... Read More
As a first time single traveller and first time with P&O I was understandably nervous about this cruise. First impressions were I disliked Britannia, however as the days went by I got to like the intamacy of the ship, so many places to go and never crowded, even on sea days. Food was dull and repetitive and too British, waould have loved to be served regional food from the counties visited. Sailaway parties were awful and best avoided, Rule Britannia and Gos Save the Queen just made me cringe! Cabin F331 great, well appointed and suited my need nicely. All the staff were amazing, can't praise them enough. Specially restaurants amazing, and the Limelight Club amazing, Madeline Bell and Jackie Graham were awesome. Loved the Live Lounge, The ship Group Pulse were great and made me want to dance! Overall a great holiday, but a warning to single men, keep your status to yourself or you may receive far more attention from the single ladies than you bargained for! As for being too British I was disappointed not to meet people from other countries, the Brits can be a bit insular and extremely negative, far to many unjustified moans were heard! Read Less
Sail Date October 2016
As always I read these wonderful reviews on here so I feel I need to send you my feedback about my QM2 transatlantic last week. Well, I had a brilliant time and loved every minute of it. Ship is in very good shape indeed. Personally ... Read More
As always I read these wonderful reviews on here so I feel I need to send you my feedback about my QM2 transatlantic last week. Well, I had a brilliant time and loved every minute of it. Ship is in very good shape indeed. Personally I really liked the new carpets etc compared to the old ones. I felt the ship has started to develop a personality by itself compared to 8 years ago. I had a single balcony cabin (double single occupancy) with obstructed view. It was really obstructed, however I loved the space and the daylight compared to an inside cabin . A balcony is not really necessary on a TA but nice to have. Jerel was an excellent cabin steward, the cabin was spotless. I felt really at home there to relax or nap certain hours of the day. Fellow passengers were really nice and I enjoyed their company. i had a great table for dinner with really nice table mates who made me feel good. I made an effort to share tables for breakfast and lunch in the Britannia and it was always to pleasure to do so. QM2 on TA does attract a different clientele than a regular cruise ship and I heard some very interesting stories from a lot of different people. The LGBT cocktail hour in the Commodore Lounge was always very well attended and I went there every day. Considering my last Cunard voyage ws 8 years ago and having read a lot of “standards are dropping” articles for me it really hasn’t. Service and food were very good and on the same level as before. Couldn’t really find a weak spot, mind you I wasn’t looking for it either. Cabin service excellent, room service every day spot on time and dining room service very well organised. Embarkation in Southampton went really smooth. I arrived by 1130AM and was given a check in number A1 just after the Grills and Priority people. and was on board in a breeze by 1210. Cabin steward allowed me to store my bags in my room and lunch was ready. I normally never do buffets however Kings Court improved dramatically compared to before. The Carinthia Lounge is a big success even though I already saw some wear and tear on the hot seats next to the windows. Library assistants were very helpful. I loved going there every day. The weather was good, a little chilly and a little bumpy on the second and third day. (I had hoped for more stormy weather) I noticed again how incredible seaworthy QM2 is as at times you hardly noticed any movement as all. One thing which was vey badly organised was disembarkation in Brooklyn. I think this was not Cunard’s fault as it seems only half of the required immigration officers showed up. I booked a transfer to Penn Station and left the ship an hour late. In the terminal you had to collect your bags and queue up in a long line with these bags for another hour. All very inefficient and terminal staff didn’t seem to have an proper overview either. Once cleared it was a little hard to find the proper coach. I ended up with other people at the wrong one and a woman (fellow passenger) started loading our bags. Probably to help, however it was the wrong coach and it took a lot of effect to retrieve them again. Next time I would definitely take early self disembarkation as I even saw Grills guest lining up with their bags for a long time. I still find it very unfortunate QM2 doesn’t dock at Manhattan anymore which is so much easier. However I understand the logic behind the decision to move to Red Hook Read Less
Sail Date September 2016
Great cruise which took in Cadiz, Messina, Corfu, Dubrovnik, Venice & Gibraltar. Past P & O cruisers but our first time on Aurora. Lovely sized ship - not too big. Atmosphere felt very friendly & relaxed - maybe as the average ... Read More
Great cruise which took in Cadiz, Messina, Corfu, Dubrovnik, Venice & Gibraltar. Past P & O cruisers but our first time on Aurora. Lovely sized ship - not too big. Atmosphere felt very friendly & relaxed - maybe as the average age of passengers was late 60's / 70's. At times it could feel like we were on a Saga cruise - we are 43 and 44, but our fellow cruisers were in the main really pleasant and sociable. Entertainment was varied in the evenings - excellent resident band Caravan who could perform a wide range of genres, Headliners Theatre Group performed energetic song and dance routines such as Abba, Queen, and Motown. Some guest acts - we saw an excellent Tenor called Roy Locke and a vocalist called Claire Bunso who did a great Shirley Bassey tribute. Tom O'Connor was also performing - we did not see him but were told he was very good. There was also a comedian/variety act on for 2 nights, some classical musician acts, and a unique ukulele act but we did not see these. The daytime entertainment was somewhat limited and I felt geared more to the older cruisers - Line Dancing, Quoits, Shuffleboard, Bingo, Watercolour Art classes, Whist, Bridge and other Dance classes. There is a cinema with 1 or 2 films daily at various times which were pretty good. Our cabin had a Balcony, a shower over a small bath, and a small sitting area - perfect for our needs. It was kept very clean by our steward who was friendly and approachable. The food on board was very good - great selection in both the Horizon Buffet ( referred to by some as the "smash & grab " ) and the main dining rooms. The specialty restaurants were really good and Sindhu in particular was well worth the supplement. We ate there twice as it was so good. We had done some research in advance so only went on 2 shore excursions, one of which was simply a transfer from Messina to Taormina. The Game of Thrones Tour in Dubrovnik was fantastic taking in the old town and some beautiful gardens where we were shown around filming locations by a lady who had been an extra in the series. The other ports we explored on our own but we heard very good feedback about some of the tours. There was an excellent member of staff called Sam who did regular port talks and even did a commentary as we sailed into Venice. Each port was different and we enjoyed our time in each one. There were 3 pool and jacuzzi areas on this ship. The Terrace Pool at the back was very peaceful with a small number of sunbeds. the shops onboard sold the usual cruise fare and in my opinion could do with updating. The size of this ship meant that unlike on some larger ones, you would often bump into the same passengers for a chat which was really lovely. Whilst this ship would probably be a bit boring for those who like more activity / nightlife, it was a really relaxing experience. The captain Wesley Dunlop is quite new to P & O. It was lovely to see him greeting passengers as we went ashore at a couple of ports. We enjoy the Black Tie nights and there were 4 of these on our cruise. Finally, there was some gastro-intestinal illness a few days into the cruise. Increased hygiene measures were introduced and it was kept under control as a result. Read Less
Sail Date September 2016
It was first cruise in my life, Britannia is an fantastic ship with amazing and wonderful crew, time with you all was lovely , I am very happy and I hope to meet you again, Special thanks to the Horizon Buffet Crew, The crew ... Read More
It was first cruise in my life, Britannia is an fantastic ship with amazing and wonderful crew, time with you all was lovely , I am very happy and I hope to meet you again, Special thanks to the Horizon Buffet Crew, The crew work very hard and are constantly smilling and cheerful, All crew members they was always ready to answer every question and giving full information. I am very happy that I could have a holiday with you all, The ship is amazing, the cabin was comfortable, dining a wide range of dishes and meals, entertainment and activities unbelievable number of ways of spending time and everything from early morning to late at night, every pasanger can choose something for themselves, service was fantastic and competent and very attentive I will say wonderful people, I already started recommendet Britannia cruises, Thanks a lot to you all for a wonderful cruise. Read Less
Sail Date September 2016
6 port days in a row! It was exhausting. I definitely needed a vacation from this vacation. But I feel like I got a good overview of Ireland and Scotland. I do not feel the need to hurry back to either now. So I feel like it helped check ... Read More
6 port days in a row! It was exhausting. I definitely needed a vacation from this vacation. But I feel like I got a good overview of Ireland and Scotland. I do not feel the need to hurry back to either now. So I feel like it helped check off some boxes vs. the Baltics cruise was just the tip of the iceberg for every place. As far as the Caribbean Princess - not my favorite. Not terrible by any means, but I saw some cleanliness issues - again nothing major, but just stuff that made me go 'hmmmm' - especially compared to my other cruises (Regal, Celeb Silhouette, Celeb Reflection). I loved loved loved the Serenity pool (we dubbed it the Buddha pool b/c of the statue). It was great to have that w/ the cooler temps. The Dining room was nice - but I still prefer the grandeur of the 2 story. Same with the Piazza area - I prefer the open nature of the Celebrity ships I have sailed. Ship: The Caribbean Princess. I liked the ship – I knew it was older and it looked more worn than the Regal but not in a bad/unkempt way. Just not as shiny. The only thing I didn't love were counter and wall stains (I wiped all our room surfaces, and the fact I removed so many stains w/o scrubbing just tells me they never bother to wipe the surfaces). I also wiped away one too many curly hairs on the surfaces. I travel > 50% of the year, so it's not as if I never see stuff like this, but I took exception to the number of times I saw this in our stateroom. I also didn't think the bathrooms were as spotless compared to Regal and Celebrity - I would just see random stains in places that should be wiped (toilet seat, by the main door handle). Would I consider it dirty? No. But I feel like I had high, if not unreasonable expectations coming from 4 other ships. Embarkation: easiest thing ever. Took the train from London Waterloo to Southampton. 1h30m. Easy. Arrived around 1130a. No security and check-in line. On board shortly after noon. We grabbed lunch at the buffet - ate outside. Our luggage arrived so we settled in/unpacked. Dining: MDR/Coral – 8p seating. We were seated in anytime, but had an 8p seating - since they botched out 815p confirmed dining. The solution was to give up a set table in anytime which worked fine. One the whole I enjoyed almost all of the meals - which I couldn't say on the past couple cruises. Buffet/Horizon Bistro/Court: not bad at all. Never a fan of the crowded buffet. Didn’t seem each table had a designated server so 2-3 different people would keep asking if you wanted drinks - which as a bit annoying. All the port times were shifted by about 15 minutes from the itinerary listed when booking. Ports are in order of arrival. Guernsey / Channel Islands 715a - 3p. Last tender 2p. * On our own. Smooth tender process. 10min ride max. * Most sights don't even open until 930a/10a. * We hiked to Ferman Bay. Lovely views. * Castle Cornet was nice.. * Lunch back on the ship * Formal Night Cobh 815a-6p * Paddywagon tour * Docked at Ringaskiddy - a container port - different than intended. Princess provide a shuttle. * Blarney Castle * Cobh Market * Kinsale photo stop and lunch Dublin 115p-11p * On our own. * Docked Ocean Pier. Princess offered paid shuttle. We took a 20 euro cab to St. Patrick's. Bit of traffic. * St. Patrick's * Dublin Castle * Trinity College * Guinness Storehouse * Arthur's Pub for dinner * Temple Bar Liverpool 815a-9p: * Did on our own. Walked off the ship * Beatles Story * Liverpool Cathedral * Merseyside Maritime Museum. Free. * Beatles Celebration show on board. Belfast 1145a-930p: * On our own. Took a cab to Titanic exhibit. 7 pounds. Paid shuttle too. * Belfast Castle - 10 pounds cab there and back. * Fibber Magee pub for music. Greenock 715p-6p: * Discover Scotland tour. * Loch Lomond/Luss * Trossachs drive through * Callander for lunch * Doune Castle stop * Stirling Castle * Glasgow drive through Next was a sea day - we sailed by the Isle of Skye. Invergordon 715a-6p: * Invergordon Tours * Cruise on Loch Ness * Urquhart Castle * Culloden Battlefield * Clava Carins * Cawdor Castle Edinburgh 715a-6p: * On our own. Breakfast at 6a. First in line for tender at 630a. 725a pushed off from ship on tender. 740a arrival. 5 GBP for local shuttle each way. Last departure 430p. * Edinburgh Castle * Scotch Whiskey Experience * Calton HIll * Palace of Holyroodhouse * Top deck - nice sail away. Le Havre 7a-8p * Princess D-Day tour * Drove by Juno Beach * Arromanches for Museum and artifical port * Lunch at La Ferme de la Ranconniere * La Pointe du Hoc * Omaha Beach * American Cemetery Activities/Entertainment: everything was really nice. Strong ship singers and dancers. The production shows were ok - some better than others - I feel like these are hit or miss. Regardless the talent was there. The acts they brought on were good - Chris Hamilton the piano player, Singer Alan Kavanaugh, Jo Little, a Whitney Houston tribute show, ventriloquist Kieran Powell. Even acts I thought there was no way were fabulous. Spa/Fitness Center: did not use spa. Used the large room in fitness center when classes/seminars not in session. Disembarkation: smooth. 945a disembark. No immigration. just grabbed luggage. Cab to Southampton Central. Took a train to Salisbury, stored our bags at Cat Tavern, and took cab (30 GBP) to Stonehenge. Took 10 GBP shuttle back to Salisbury. Walked around. Nice cathedral. Read Less
Sail Date July 2016
I originally booked the maiden cruise from Southampton to Barcelona long before they added the two 3 and 4 night preview cruises which I will review separately. The contrast to the 3 and 4nt cruises was amazing, with most of the ... Read More
I originally booked the maiden cruise from Southampton to Barcelona long before they added the two 3 and 4 night preview cruises which I will review separately. The contrast to the 3 and 4nt cruises was amazing, with most of the contractors disembarked and 99% of things operational those just joining were all asking the same question, what could have been wrong? Ironically of the two weeks it started with our first code Bravo onboard whilst in Southampton due to incinerator smoke drifting into areas it shouldn't have. With that done and dusted we set sail, albeit to Capt. Gus' slightly depressing classical music choice! Everyday onboard we were given gifts, from caps, flags, flasks, food and drinks, commemorative coins and photo/certificate to rucksacks and bingo tickets. The mood was positive, the Sun was shining everyday and the beer flowing. My cabin was in full working order and it had one of the deepest balconies I've had in modern ships in recent years. Only half of the entertainment was on, one Aqua theatre show "fine line", grease, one street party and one ice show but that was more than a lot of other ships and the gaps were filled with a whole host of guest headliners entertainers from the likes of Bobby Davro to acrobatic vocalists bad tenors groups. The late night entertainment was occasionally hit and miss. Some nights the nightclub has a "silent disco" which seemed a bit odd but there was always plenty of other things around the ship to do.. The food was great, whilst most people headed to the windjammer for breakfast I opted for the much quieter and alfresco dining choice of mini bites one deck below which surprisingly most people didn't discover until later in the cruise. The lunch choices at the park cafe were amazing. I had the voom stream Internet package which remained connected throughout my stay onboard with no problems and I used the Royal IQ app to make and change reservations and bookings or just plan with the calendar option. Once the second shows like Columbus and i-skate are added this is going to be one ship hard to beat on entertainment! I'm back onboard in September to see just how great it will get. Staff as always wonderful and nice to talk to and couldn't fault the service whichever bar I went to, Read Less
Sail Date May 2016
Right let’s get this straight, The ship was 99.999% finished so everyone stop bloody moaning about everything. Get a life. We did not have a problem with anything at all, sure people moan about something that will come back on ... Read More
Right let’s get this straight, The ship was 99.999% finished so everyone stop bloody moaning about everything. Get a life. We did not have a problem with anything at all, sure people moan about something that will come back on because someone has had to turn something off for a short time. Me and my 4 mates loved every minute of the cruise, the ship was awesome and all the staff were just as good. The food was outstanding and the service was just as good everywhere around the ship. We had a really good cruise because we did not spend the whole time at guest services moaning and trying to get something back. I spoke to a couple who were in their 70s and they were complaining the water slides were closed.Yeah right as if they would have used them anyway. Let’s move on, Its awesome ship and it has it all. It’s perfect for lids of all ages and perfect for families and couples. There are so many options to eat for free and some you do not. Book this cruise and it will blow you all away if it’s a little high for your budget book the Oasis or the Allure which are the same apart from no water slides or the Ultimate Abyss at the back of the ship. So harmony gets big thumbs up from me and my friends Read Less
Sail Date May 2016
Embarkation was amazingly quick and the red carpet treatment with the press into the cruise terminal was great fun. I was on Ovation within what seemed minutes. There were a few people who had stayed on from the 3 night cruise and said it ... Read More
Embarkation was amazingly quick and the red carpet treatment with the press into the cruise terminal was great fun. I was on Ovation within what seemed minutes. There were a few people who had stayed on from the 3 night cruise and said it was extremely busy and very hard to get served in the bars. I was a little worried but I need not have been, apart for the Music Hall which was busy service was great even in there. This was my first time on a Quantum class ship and a Maiden Voyage I was again unsure what to expect but I did have a great time. I met up with some old friends and new it was for me a lovely time. My cabin 11536 was amazing my first time in a balcony and Martin the cabin steward was dedicated and kind. Champagne (sparkling wine) was on ice a special base ball cap and a couple of limited edition bottles of beer were waiting. What a nice thought with the normal bottle of choice there as well. I really enjoyed all the dining in the restaurants chi, Silk, The Grand and American Icon the service in all was great. Chops as always was amazing but my reservation at Jamies Italian disappeared never mind. I loved the idea of the wash basins in the Windjammer and it was really well set out the food I would say was quite good. As good as the restaurants the service and the food was I really do miss the Traditional restaurant. Dinner with the officers was amazing and as with this cruise although I only had the main course this time I felt the food to ne of a high standard. The Two 70 was amazing as were the robots Sweet and Sour in the Robotic bar. I enjoyed the ship with the North Star and people really enjoyed the flying flow rider and the bumper cars. There were so many great staff Rebecca (pool bar and concierge lounge) Martin (my cabin steward) JJ (in the concierge lounge and Eliana (in the diamond lounge) thank you to all of you. Read Less
Sail Date April 2016
we saw Britannia sailing the other way last year in the Med, it looked stunning so we promised ourselves to try it. We booked direct with P&O and pleased we did< Georgina was excellent, no hard sell, just a very knowledgeable and ... Read More
we saw Britannia sailing the other way last year in the Med, it looked stunning so we promised ourselves to try it. We booked direct with P&O and pleased we did< Georgina was excellent, no hard sell, just a very knowledgeable and approachable person. By booking direct we found we had a very acceptable on board spend allowance plus valet parking. The valet parking was smooth & efficient, the check in was a breeze, even better when I asked when our cabin would be ready I was amazed to find that it already was! One of the striking things about this ship is its décor, it's a cross between contemporary and art deco, no bold "n" brash purples and reds, instead mellow fawns, beiges, browns and greens that make for a calming, tranquil mood and that theme follows throughout the ship. The other most noticeable is the amount of thought that's gone into the public areas, in particular the decks and pool areas, instead of an open sprawl that seems to be the trend of many ships there are carefully sited glass screens and planters, gazebo's and different levels that gives passengers the feeling of privacy and seclusion, it's very good, also, no plastic loungers or chairs on this ship, instead it's a mix of Rattan or bespoke steal seats, The Serenity pool area is a good example of this clever design and it really is quite stunning. The main restaurant is the Peninsular which serves a comprehensive menu of very acceptable, nicely prepared and cooked food, there are several other dining options too, all excellent although some have a modest cover charge, there is a good pub serving many real ales and showing live premier league games pretty much non stop, they hold quizzes, bingo and various competitions too. There is a good sized (and well attended) ballroom, casino, the headliners theatre, the lime light cabaret, the live lounge and the crows nest both feature live music. This ship and its staff are a credit to P&O and anyone who says different should be taken very lightly indeed, in fact it was so good we've booked it twice more this year ! . Read Less
Sail Date April 2016
This was a first 'taster' cruise with P&O to help me decide whether to book a longer cruise with them next year and also to find out how they compared with the likes of Celebrity, Fred Olsen and Holland America. I'm ... Read More
This was a first 'taster' cruise with P&O to help me decide whether to book a longer cruise with them next year and also to find out how they compared with the likes of Celebrity, Fred Olsen and Holland America. I'm sorry to say that I found the P&O Oriana a very poor experience and certainly won't be rushing to book another cruise with them. Travelling solo meant that I'd paid a 100% single supplement for school dinner quality food, unsmiling service (if you could get any at all) and a general feeling that the passengers were incidental to the cruise rather than the reason for it. A 45min wait for a coffee (after the order had been taken), a main course in the Peninsular restaurant so bad (cold, shrivelled up and with a decidely 'off' taste) that I left all but a couple of mouthfuls with no alternative forthcoming, unappetising and sparse buffet food in the Conservatory (eg., biscuits with no accompanying cheese available), blocked or flooded public toilets and an utterly shambolic attempt at afternoon tea in the Peninsular restaurant on the afternoon we should have been in Amsterdam but were still anchored in the channel waiting for the wind to drop. Most people i spoke to had comnplaints about some aspect of the cruise and some intimated that P&O might not have thought that passengers on such a short cruise were worth bothering about. If so, they need to think again. Read Less
Sail Date December 2015
Second Voyage on the Eclipse for me and will not be the last. Very easy embarkation, took longer to walk to the ship from check in than to go through the check in process. Ship is still as good as last time but couldn’t see many ... Read More
Second Voyage on the Eclipse for me and will not be the last. Very easy embarkation, took longer to walk to the ship from check in than to go through the check in process. Ship is still as good as last time but couldn’t see many differences from last time despite it being in dry dock and upgraded from last time, only differences I could see were 2 new plasma screens and new fridge cabinets of beer in the passport bar that now serves food on the bar from a kitchen somewhere else on the ship. The new luminae restaurant was open but not open to most guests and the new frozen drinks bar on the pool deck that was not open, other wise everywhere was the same and as good as I remember it from last time. The staff onboard could not be anymore friendly and helpful, and the house bands singers and cast are superb. Some of the first guest entertainers were not good and I thought I may have made a mistake and left the theater half way through to return to the superb music of the house bands and orchestra but then Jayne Curry arrived and the top quality entertainment I expect from the eclipse began and all the guest entertainers after that were of a high standard. Some things could have been better but that applies to all ships, things like Café al Bacio always being full of people sitting there all day playing cards and knitting and therefore making it impossible to ever get a seat in there most days, a few days music was scheduled in there and couldn’t get a seat and the crowd noise drowned out the string players so was a shame as they were very good but probably only the front table could hear. Imigration was a nightmare in Boston a line the length of the ship formed before we even docked of people desperate to get off by the time we docked the queue was from the dinning room across the ship down to the casino then u turned back to the lifts across to the dining room again then past the other lifts and through the martini bar past the shops and to celebrity central, this was mostly caused by people not turning up at the allocated time and people getting off the lifts and pushing into the line. Sue, Marteen and a couple of the entertainment staff tried to help but it was total chaos. Second immigration was organized better with us all getting a number and being called in groups and not just the mass stampede of before. Ports of call were all good. Excursions were good except for after getting off in Miami, I took an excursion to the Everglades on a airboat trip. The bus was old and the aircon was raining water onto lots of peoples heads, the microphone and speakers on the bus did not work so the guide who pointed out places of interest on the way to and from the airboats couldn’t be heard, the bus company should not be used by Celebrity or any other cruise line as its not fit for purpose, the airboat was an ok excursion when we got there but I was expecting it to be a wildlife trip but it was more about going fast and being thrown around in a airboat and getting soaked in swamp water! As it was part of the package I will also mention the EB Hotel in Miami. A top class hotel with beautiful rooms, however the restaurant and bar have a limited menu and very slow service waited 45 mins for a slice of cheesecake, think they popped to the supermarket for it as it took so long, also each day piped music is played loud and they set up for a DJ each evening so someone is always walking round with a microphone going 1 2 12, other down side is its 30 dollars each way by taxi to get anywhere. As we were a big group off the ship and nearly all on the same flight the 12 seat shuttle service could not cope on airport day so I paid 16 dollars for a cab. Flew back on Virgin Atlantic and worst flight I have ever had. Was in Premium economy and the footrest was broken and stuck in the up position so useless and the headphone socket was also broken so no sound to the movies unless you held the headphones half in the socket at a 45 degree angle making it uncomfortable and if you moved a mm you lost the sound until you could find the exact spot to get the sound back, ended up sitting looking into the blacked out cabin for most of the flight bored, no drinks service to speak of, no snacks. I was given a menu then told some of the meal choices were not available and what was served was bland and was the same as economy section, breakfast I wouldn’t have fed the dog and was stuck with the tray on my lap for ages as the crew disappeared again.. First and last time on Virgin Atlantic, I have flown budget airlines and economy many times and had much better food, service and entertainment than this. Last time I flew from Florida was in economy and the airline was voted the uk worst airline and went bust a few weeks after but it was miles better than Virgin. So in summary great cruise, hotel ok if your just staying overnight to go to the airport otherwise get something in the town of Miami that you can use things like the hopon hoppoff bus etc. and the flight well for me it will never be Virgin Atlantic again. Read Less
Sail Date November 2015
I have returned from the inaugural sailing of NCL's newest ship, Escape. I was very much surprised at the changes to the layouts and formats from the 2 previous ships - NCL Breakaway and Getaway. Different classes. Different ... Read More
I have returned from the inaugural sailing of NCL's newest ship, Escape. I was very much surprised at the changes to the layouts and formats from the 2 previous ships - NCL Breakaway and Getaway. Different classes. Different experience. I will not dwell on NCL running out of wine or not having some beers available. I was not bothered by this. I did expect some items to be off kilter until after Miami. I traveled solo in a mini-suite. The cabin design and color selection proved relaxing and comfortable. The mini suite bathroom was large with ample room to move around, as was the shower. Storage was ample. My cabin steward was wonderful, responsive and attentive. The ship has a familiar in layout with most restaurants and lounges on decks 6,7,8. The flow works well. I enjoyed the variety in choice of venues and attitudes in each. Note: I was puzzled by the piano player at the beer bar where the football game on the screen worked better. I throughly enjoyed the Food Republic, a for fee food venue, choosing to eat here several times. I enjoyed dinner in Taste 3 times and enjoyed it thoroughly. I purchased a 5-dinner pass and enjoyed Cagney's, Moderno, and La Cuchina with repeated visits. The Garden Cafe was my place for breakfast and lunch. I found the offerings to be fresh and ample throughout the trip. I did eat lunch at Margaritaville. There was a line and I waited approximately 30 minutes (my choice to wait). I did enjoy my entry but found the offerings too large to eat. My friends and I did the ropes course several times, and did the water slides. We had a great time. Shows: I loved Brat Pack, and After Midnight. This crossing also had a male singing group - Tenors of Rock, who tore the house down with their renderings of classic rock songs. I did not see Million Dollar Quartet but heard good reviews. Missing is the space known as Bliss Lounge, a bar\dance\nightclub venue. This space is now Skyline bar which works well. The staff here was incredible, helpful and attentive. Health club - I participated in several pay for classes and had a great time. The instructors were informed and professional. The ship was clean and kept clean by a staff of stewards who were always about. I found the food to be better from recent NCL trips. Smoking: I am not a smoker. I appreciate the effort of NCL to limit smoking to designated areas. But the effort must be enforced. Many people are now smoking (viping) e-cigarettes and doing it anywhere under the pretense that it is not "smoking." NCL must enforce their policy regardless of type of item being smoked. Overall a great time. Read Less
Sail Date October 2015
Where do i begin? From the chaos of not organising the coaches effectively taking us to / from the ship, to failing to top up the soft drinks for days on certain machines, to failing to clean slippery spills in a restaurant completely when ... Read More
Where do i begin? From the chaos of not organising the coaches effectively taking us to / from the ship, to failing to top up the soft drinks for days on certain machines, to failing to clean slippery spills in a restaurant completely when the ship was about to enter severe weather (and causing at least one serious avoidable fall), to the captain not caring / understanding that food should either be served hot or chilled (not luke warm), the basic standards simply aren't there! Which is such a shame, because the vast majority of the ships crew that interact with the passengers are friendly, attentive, knowledgeable and willing to go above and beyond to make your trip excellent. Let me clarify the food issue. Myself and many passengers were grumbling that food items were not hot (despite being under heat lamps. If it's veg not an issue, however this was happening with chicken! I noticed that a particular chicken dish was luke warm. I mentioned it to the manager. He tested the temperature with his finger on a piece of chicken, and agreed that it was not hot, and hence couldn't be served. However, they did not remove the tray with all the other pieces of chicken which were also unfit! This is unforgivable, especially as they mention everywhere in the restaurants, that the food should be hot to be served! I also confirmed this with a chef in one of the other onboard restaurants, so the staff do know that it shouldn't be like this! I asked to discuss my fall and the food issues with the captain on eight attempts, however each time, whilst they stated i was allowed to speak to the captain, they refused to arrange a meet! Indeed it was only by pure chance that i caught the captain and spoke to him! I was staggered that the captain showed no concern that the food may well be served against food safety standards, and stated to me that "chicken can be served luke warm as long as it was cooked previously"!!! Considering the captain is responsible for the welfare of all passengers and crew under his command, i would have thought he should be aware of basic food safety standards - i am and i am not involved in the food industry - and a chef onboard confirmed i was right! For a captain to show no real concern for food safety, even if you accept he doesn't have to be aware of basic food safety standards, again it is unforgivable to not care about the food safety! But perhaps it is more important for the captain to stand for pictures, and cosy up to the expensive cabin passengers, than care for passengers he knew suffered a physical injury cause by his staff's incompetence! Avoid like the plague. Read Less
Sail Date October 2015
So this was my 12th cruise with Norwegian following Epic, Spirit, Breakaway, and Getaway (the last both the inaugural sailings). I managed to get on the two 1 night sailings CTN from Southampton on the 27th and 28th before the 29th ... Read More
So this was my 12th cruise with Norwegian following Epic, Spirit, Breakaway, and Getaway (the last both the inaugural sailings). I managed to get on the two 1 night sailings CTN from Southampton on the 27th and 28th before the 29th trans-Atlantic. It also allowed me to experience both an inside cabin as well as a balcony cabin. I love Epic but when the away class came out I immediately loved the Waterfront concept, the negatives of the away class were the small Spice H2O and the bliss nightclub so was eager to see how Escape matched up to its older sisters. First impressions: due to issues with NCL not providing luggage service (even though HO in UK had told two in our party there would be luggage service) we had to drag our 2wk cases onboard ourselves. We boarded deck 5 and so went down the long tunnel like corridor past the kids area which didn't feel like a ship! As I'm used to the away class I knew roughly where everything was so we checked out the deltas. The brew house district was great, one of my fave bars although disappointed that a lot of beers had already been drunk by those from Germany and wouldn't be re-stocked until Miami! A theme which was familiar throughout the cruise.. Skyline bar was a nice open plan bar with the screens but my thoughts immediately thought where could a do do play nightclub music?? The answer is he can't and nothing was on after 12:30. Apparently it was an oversight. They had planned to use the 5 o'clock somewhere bar but with cabins directly above this wasn't an option late. So bars/lounges: Hits: Brewhouse District - nice layout. Nice atmosphere, best on the ship. Would have been nice to have some tables/chairs outside on the waterfront Misses: 5 o'clock somewhere bar - packed with too many tables/chairs. Outside on the waterfront it's the smokers bar so you couldn't drink out there and had to walk through the smoke when walking along the waterfront :( No nightclub. Dining: Hits: Magaritaville - had two lunches in there but had to wait 1.5hrs for a table the 2nd time due to popularity, can't see it staying complimentary for long! O'Sheehans - new menu with the old specials now included and new entries like brownie cheesecake but the chicken pot pie has gone :( Misses: none really except the Oreo cheesecake has gone from Cagneys menu and its of course now a la carte. Ents: Hits: the Brat Pack supper club was brilliant and clearly the best ents onboard. They haven't fixed the sound bleed through issue into the theatre above so if you are in the theatre watching something else you'll feel the bass. Make sure you arrive early to get best seats. Misses: I was born in the 70s so for me Million dollar quarter and after midnight were not great. Not having a nightclub venue was disappointing. Too many people playing pianos.. Cabins: Hits: balcony grade and above have USB sockets on the bedside lamps to charge phones etc.. Insides don't. Guest services/admin: Really disappointed as even though a new ship these were all experienced staff and officers who had brought out the other new ships. Had to make frequent trips to guest services as things pre-paid were being charged again. Some after I'd provided evidence the first trip. Bill was wrong, ents pre booked lost, took 0.5hr on departure day as they didn't charge the full amount and they didn't know why.. Too much "computer says no" Staff: Were great bar staff and room steward. Just seemed like less waiters around. Disembarkation: Worse ever. 1hr queuing onboard with no announcements. Instead the crew started a drill whilst passengers still trying to get off. Miami is by far the worse cruise terminal I have experienced. In the end it took 3.5hrs to get off and through immigration then a further hour wait for the transfer in the boiling Sun! Overall. Given the choice of Epic, Breakaway. getaway, or Escape I'd pick Escape last. If you are over 50, heard of Jimmy Buffet, don't like staying up late or are a smoker then you'll love this ship! Read Less
Sail Date October 2015
I chose this 2 night cruise because I wanted to try a different cruise line other than my usual NCL. Big mistake! Whilst the ship was large it was so badly designed it was very difficult to get around. There are 4 pools on board, oasis at ... Read More
I chose this 2 night cruise because I wanted to try a different cruise line other than my usual NCL. Big mistake! Whilst the ship was large it was so badly designed it was very difficult to get around. There are 4 pools on board, oasis at the front, pool terrace aft, an indoor pool and another outdoor pool in the middle of the deck. Oasis is adults only I believe. I was surprised to see that I had to take a ticket and wait to be called for check-in and the woman at check-in gave me no information whatsoever. I had no clue why she had taken my credit card, she did not explain anything to em about the auto gratuity that was added. A fellow passenger told me that I did not have to pay this and should have been given the option upon check-in. After I checked in it was then to go through security and striaght onto the ship which all went smoothly. The staff in general were a miserable lot with one or two looking a little happy every now and again. My single cabin F328 was located next to the Exchange Bar. Karaoke went on here until late and so it was impossible to sleep until this had finished. I was offered no sympathy from either the cruiseline itself via the phone nor the reception staff and there was no offer of compensation. I was actually told that when it was time for me to go to sleep for me to go to reception and ask them to turn down the bass. I am firmly of the opinion that these cabins shoud not have been built because they are subpar. I will say this however, the cabins are far bigger than NCL, although as you are not in it much apart from sleeping this isn't the be all and end all for me. A good night's sleep is. The food was hit and miss. The buffet was a joke it was so small with ropes cordoning off certain parts and it was very difficult to find seating due to the sheer number of passengers. Fajitas with tortillas were advertised and I had to stand there and ask for the fajita as it was not there and for the tortillas. I was provided with a warm fajita to place the chilli in myself but no tortilla. Everythign seemed too much for the staff at the buffet. Thankfully, the evening meal improved with lobster thermidor which I thoroughly enjoyed, althoug the mushroom soup was of such a bizarre consistency I could not eat it. i finished my meal with pached strawberries but there were no strawberries on my plate whatsoever just some ridiculous coulis amde from strawberries. Dinner the following night was mediocre. The best food by far on the ship were the small homemade pizzas with 4 types to choose from as well as a daily special. I thoroughly enjoyed these. The drinks could've been better priced (£6.50-£8.50) and are cheaper with NCL. Beers are mainly British. The entertainment was laughable. the comedian on the first night was so bad I would've left but I was stuck in the middle of a row and wouldn't have been able to get out without some comment from the imbecilic man. There was also a Take That tribute band which was pathetic. If I coudl have got off the ship that night I would gladly have gone. The tender service to Guernsey the next day operated well and it only took me 25 minutes to get onto the tender. Disembarkation was also fine, however I feel being made to leave the cabins at 8am is asking a bit much. We had to queue to get to breakfast which was annoying as only one restaurant was open. In short this was my first and last cruise with P&O as it is well below the standards I am used to. Never again. Read Less
Sail Date September 2015
This was my second cruise on Ventura as a single passenger. I was a little apprehensive going back as I had such a wonderful time last year but I need not have worried it was just the same and more. From my cabin steward to the bar ... Read More
This was my second cruise on Ventura as a single passenger. I was a little apprehensive going back as I had such a wonderful time last year but I need not have worried it was just the same and more. From my cabin steward to the bar staff in all of the bars, from the bow to the stern of Deck 7 (Promenade Dec) the entertainment was brilliant, from the Metropolis on the Sky Deck down to the Restaurants on Dec 6 it was amazing. Brilliant service, lovely food, extremely friendly people. A packed entertainment programme filled each day - but if you wanted to just laze on the deck that was just as amazing. Saw a school of dolphins off the port side one evening before sunset - just breath taking. I am booked on Arcadia next year I hope that this will be just as good. If you are a single/solo traveller and thinking of a cruise - book it - I very much doubt you will be disappointed. Read Less
Sail Date August 2015
I chose this voyage as a result of my travel agent suggesting it instead of just another long flight. This voyage was grand and outstanding, every detail was looked after in a Royal way. I have booked another voyage on this ship in 2017 ... Read More
I chose this voyage as a result of my travel agent suggesting it instead of just another long flight. This voyage was grand and outstanding, every detail was looked after in a Royal way. I have booked another voyage on this ship in 2017 for 26 days. The food was truly of Royal standard, the cleanliness of the ship, staterooms was beyond reproach. The booking process was very easy for myself and my travel agent, the embarkation was amazingly easy and fast. Disembarkation in New York was also easy . So much to see and do on board, I think I might have experienced half of what is offered. So much to do. I have been following the remaster of this ship and look forward to seeing her next year with so many changes and so much more to offer. This is not a "fun" cruise ship but a classy, sophisticated voyage ship. I must say not stuffy or overly formal, just enough formal time to enjoy. On my voyage, there where a number of young people, all of which where well mannered. Final thought, the cost is very uch in line considering what you receive! Read Less
Sail Date August 2015
We embarked at Southampton of a 4 night voyage to Hamburg and back as it fitted my friends short schedule, Check in was quick and efficient and we were on the ship within 40 minutes of arriving including a 15 minute wait in the grills ... Read More
We embarked at Southampton of a 4 night voyage to Hamburg and back as it fitted my friends short schedule, Check in was quick and efficient and we were on the ship within 40 minutes of arriving including a 15 minute wait in the grills seating area, Our luggage was waiting for us at our suite along with 2 bottles of complimentary sparkling wine, chocolates and fresh orchids which was a lovely touch. The room was beautiful with plenty of space and a separate walk in wardrobe and large bathroom with both bath and shower, we ate in the Princess Grill which was open for lunch on embarkation day and ate there for the whole time we were on the ship, Chateaubriand, crepes or any speciality dishes you wanted had to be ordered 24 hours before though. The weather was perfect and we used the Grills deck to sunbathe on which also had its own jacuzzi, and no shortage of beautiful teak sun loungers and its own small bar, Service was excellent, nothing was too much trouble, The only slight downside was the entertainment, which wasn't up to standard, a bit lack lustre although lectures were great and informative, another down side was that we couldn't get a table in the Queens Ballroom for afternoon tea and were shown into the Britannia where they had set up a make shift area to have afternoon tea but this made no sense as you were away from the music etc, luckily we went to the Queens Grill lounge which served afternoon tea and it was perfect... If i am being picky i don't like the Kings court buffet area which seemed somewhat downmarket and like a huge disorganised canteen also the Reggie/Carribean band doesn't fit the ship in my opinion don't get me wrong as i love that style of music but its strange to have that type of music in Northern Europe it would have been more suited to hot balmy days in the Caribbean perhaps classical or 30s 40s band music more in keeping with the maritime theme. The ship is kept immaculately clean in all areas and the staff were constantly cleaning and washing the decks at all times of day and night, Queen Mary 2 is a beautiful elegant ship and a true ocean liner, Will definitely be back and can't recommend enough Read Less
Sail Date June 2015
Don't quite know where to start - the queing, cold food, no seats in bars after dinner, so many small things resulting in a disappointing cruise. Breakfast was a nightmare having to queue to get into Horizon. Other mornings I was ... Read More
Don't quite know where to start - the queing, cold food, no seats in bars after dinner, so many small things resulting in a disappointing cruise. Breakfast was a nightmare having to queue to get into Horizon. Other mornings I was actually in Caribe and had to ask to get out as the gate had been locked. our cabin was shabby to say the least with mismatching unpressed, fading duvet covers and on one occasion our twin beds were made up with duvet covers as bottom sheets leaving about a foot of mattress uncovered - I found this quite unbelievable certainly not what I expected and totally unacceptable. When we asked our cabin steward to change these she did so explaining to us that there was a shortage of bedding for beds made up in single configuration - that was certainly a first! Trying to grab a sun lounger was impossible unless you were out before 8 am. The beds were so close together you had to crawl up from the bottom as there was no space between - most undignified! We were 4 females travelling together and had our request to be on a table for 8 or 10 confirmed, however we were put on a table for 4 and I spent my holiday looking at a wall at dinner each night. We did ask to be moved but were told there was nothing available. These are just a few of the many complaints we had certainly not what I expected. I had been looking for something on a par with P&O but nothing could have been further from the reality. This was my first Princess cruise and whilst I 'never say never' I can't see me taking another - we can be much better served on other lines. This cruise was just a huge letdown an experience not to be repeated. Read Less
Sail Date May 2015
I'd read the reviews before I left and so knew what to expect. I wasn't surprised, just saddened really. The ship seems to have sacrificed the open areas, which you find on other ships, for the sake of adding extra cabins. ... Read More
I'd read the reviews before I left and so knew what to expect. I wasn't surprised, just saddened really. The ship seems to have sacrificed the open areas, which you find on other ships, for the sake of adding extra cabins. Everything is in dark browns and dark blues and the forward and rear staircases were exactly the same so I sometimes couldn't work out where I was on the ship. I also found the artwork to be bland and dull, very unlike other cruise lines. It was also difficult to see the deck numbers from the stairs which was also confusing. I didn't find it very easy to navigate around the ship, and even after a week on board I still had to think about the direction and deck that I needed to head for. Finding the library was trying to find Narnia! This was a Norwegian fjords cruise and I can't fault the destinations. I even have to praise the tendering process and getting on and off the ship in the ports. I have to be honest and say that I felt this to be far better than on other cruises that I've been on. Sadly the Bergen excursion that I was booked on was cancelled as we arrived about 4hrs late in port. I went on excursions at the other stops and they were fine with no problems. I rarely used the lifts, I'm only in my mid-40's so was happy for the exercise, and talking of which, the gym was well equipped but way too warm, they definitely need to crank up the aircon. I only went to the main theatre twice, the first night and the last. The last night's show was very good indeed and was well worth seeing. It would have been nice to have waiters serving in the theatre rather than having to remember to grab a drink before you went in. Other than that I spent most evenings either on my balcony or sitting in the Horizon restaurant watching the stunning scenery (why miss the most gorgeous views by being inside?). The Live Lounge was the one place with a bit of atmosphere, Pulse were fantastic and the music was more my taste. Even the Take That tribute band were pretty darn good and I'm not a fan. Food-wise, well I was a solo traveller and so ate in the Horizon each time. The food was very good and it was lovely and quiet in the evening, and like I said the views were fabulous. I never had a problem finding somewhere to sit for breakfast or lunch, which was really unexpected given the number of people aboard. The staff that spoke to me were very nice, again not as "happy" as I've encountered on other cruise lines, but most would say hello if they passed you. The cabin was smaller than I've been in on other cruise lines and the balcony was about half the size (namely Celebrity and Royal Caribbean), but it was fine and the shower was lovely and large. I was on deck 15, A deck at the rear under the Horizon restaurant and unfortunately I was woken up at 4am every morning by the noise of the staff/crew getting the Horizon ready for breakfast and I think it may even have been noise from the deck above that too. It was like a heard of elephants doing ballet, banging and crashing around. Ear plugs didn't help and I was exhausted by the end of the trip. Oh and the balcony is shaded by the overhanging deck above which limits some views and sun. Embarkation and disembarkation were well done and I have no complaints about that. All in all I think that I've been spoilt by going with Celebrity on previous cruises, however the same cruise with them would have cost me an extra £1,000 so to be fair to P&O they were very good value for money on that score, and if the price was right I would actually go on the Britannia again. Read Less
Sail Date May 2015
It was a first time with P&O. Previously we had cruises with Norwegian Jade and AIDAstella. We wanted to see the new brand ship with really british traditions. We are a couple at age 60 and 59. Mostly the cruise was very good, ... Read More
It was a first time with P&O. Previously we had cruises with Norwegian Jade and AIDAstella. We wanted to see the new brand ship with really british traditions. We are a couple at age 60 and 59. Mostly the cruise was very good, starting from well organized check in, nice cabine, excellent food for dinner. Excellent dinner and afternoon tea in Epicurean restaurant. Embarkation was very smooth. We came with taxi from our hotel in London at 13:00 and after 30 minutes due to very good organization we got our cruise cards. The ship is modern with very nice interiors, especially in the atrium. Another nice place was a Crownest bar at the deck 16. But sometimes it was difficult to find seats there. We had the second sitting at the Oriental resaturant and the meals were delicious and various. The waiter was very helpful. The reception desk worked well and the staff was very friendly. We took two shore excursions from the ship: in Andalsnes and in Bergen. They were very interesting but too expensive. We visited exciting places ath these locations. The cabin we received was inner E207 and its size was accetable. To our dissapointment we got twin statesroom instead the double and it was no possibility to transfor the two beds for one. However the cabin was comfortable and the facilities were good. The cabin was cleaned great by the responsible person and we appriciate his work. Shortcomings Absence of stairs at the middle of the ship starting from the 7th deck. Sometimes it was difficult to get from one deck to another in the midpart of the ship. Lack of open areas at deck 7 did not allow to walk around the ship like in our previous cruises. The walking on the upper decks does not replace it. Tickets for shuttle bus in Bergen were organized very bad. The entertaitments may be better. The level is rather poor except the invited persons. Ecpesially we enjoyed the violinist Miriam Kramer. English breakfast at Horizon bar was not regular for us. Certainly, the meals are like in UK or USA hotels. We continued with the next cruise on this ship to Biscay so we did not use disembarkation. The second cruise B508 had its specific features and we will describe it separately. In the future we want to try a cruise with another P&O ship because we enjoed this one. Read Less
Sail Date May 2015
I have never thought that I would be writing a review before but after enjoying this cruise so much I thought I should do so. I met with a good friend on the ship in Southampton. He had previously done the 11 night cruise before and had a ... Read More
I have never thought that I would be writing a review before but after enjoying this cruise so much I thought I should do so. I met with a good friend on the ship in Southampton. He had previously done the 11 night cruise before and had a fantastic time with his friends he met up with new friends on this cruise also. We met a wonderful family from Chester who really made the cruise as well. The staff as always went above and beyond what was expected of them. Even a staff member remembered me from Legend of the Seas last May. Jorge Delgado our Diamond Concierge was amazing any thing that anyone required he attended to even in his own time which was amazing. I really enjoyed the main dining and loved the idea of upgrading a meal for only $10 to have a fillet steak from Chops Grill. I was on the ship last year and I have to admit that the ship was tired. I thought after coming out of dry dock that Royal Caribbean had done a really good job. The public areas and main dining room looked fantastic. I think that all the staff worked so well together and seemed to enjoy what they were doing. In my review I never did any shore excursions but I have rated them on the experience of many people that I spoke to in the lounge. They really enjoyed them I have to say it was nice to hear about them. Everything went so well to get on and off the ship in Southampton in all it was a sad feeling to leave Explorer of the Seas. I now look forward to sailing on The Allure of the seas in September, which I will be D+ after finishing that Cruise. Before I finish I have sailed with many other cruise lines but I have to say Royal Caribbean and their Loyalty programme is the best for me. Read Less
Sail Date May 2015

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