88 Southampton Singles Cruise Reviews

If you want dance lessons then this cruise is for you . Cos thats your entertainment .I felt on the first day i was sat in a waiting room all day .Very bad if your english speaking . I found the staff ignorant . I got more sence out of our ... Read More
If you want dance lessons then this cruise is for you . Cos thats your entertainment .I felt on the first day i was sat in a waiting room all day .Very bad if your english speaking . I found the staff ignorant . I got more sence out of our cleaner . He was good at his job. Each port looked like a chemical plant . Excursions are very dear . We also found that they take money from your account with out asking. In hamburg they was charging 16 euro for the bus in to the city .If you went on the street behind , were msc had there buses .you could get to the city for 2 euro.and we was told by an msc crew member about this . Fine dining was ok , but the canteen on the top deck was horrid , food was oily and cold .If im totaly honest MSC dont cater for the English . Read Less
Sail Date April 2018
Small ship. Less 1000 passengers. Very well recommended. Cabin 7016 excellent, comfortable spotlessly clean. Lovely stewerdess. Dining, first class service, food hot, good selection, staff and service excellent. Entertainment brilliant and ... Read More
Small ship. Less 1000 passengers. Very well recommended. Cabin 7016 excellent, comfortable spotlessly clean. Lovely stewerdess. Dining, first class service, food hot, good selection, staff and service excellent. Entertainment brilliant and very professional. Bars, lounge's, library again very efficient excellent service. Ship generally is very comfortable softly furnished with very little glitz. We never queued once either embarkation, disembarkation, dinning rooms etc.in all Fred Olsen Bramar is an excellent comfortable cruise ship. A real pleasure to sail on her and will Do again along with the other three ships. One comment is the cruise is really for 50 plus as the amenities are not so extensive as on the large glitzy ships. Well done Fred Olsen staff and crews.The smaller ships allow access to ports and places that the larger ships cannot access. We would recommend cruising on this comfortable ship and hope when we cruise on the other three it will be equally enjoyable Read Less
Sail Date March 2018
Chose the cruise due to the ship and destinations. Embarkation and disembarkin went well. Allthough gangway failed on disembark. So we were lead to another. We had cabin D440. Balcony and central. Xavier our steward was brilliant. ... Read More
Chose the cruise due to the ship and destinations. Embarkation and disembarkin went well. Allthough gangway failed on disembark. So we were lead to another. We had cabin D440. Balcony and central. Xavier our steward was brilliant. Nothing too much trouble. We had the select price with freedom dining. Exellent. We ate in the Meriden most evenings. Waiters are exellent We had Philip and Amol. Great guys. A credit to the company. Food was excellent. Plenty of good Fish dishes. Wines reasonably priced. We didn't see any shows. Not really our thing. We did go to a couple of talks and the Crow's nest bar, which was good. Ports were good. I'd been to Bilbao Gijon and Cherbourg before. It was nice seeing them from the sea. I found it particularly heartwarming that there were many disabled people of all ages on board. All obviously enjoying every minute. Booked another cruise whilst on board. That says it all !! Read Less
Sail Date March 2018
I Have recently got back from a 12 night cruise in hope of seeing the northern lights but we could not see them but I admit that was nobodies fault , it was down to nature but my main problem was with the cruise itself , I did not enjoy ... Read More
I Have recently got back from a 12 night cruise in hope of seeing the northern lights but we could not see them but I admit that was nobodies fault , it was down to nature but my main problem was with the cruise itself , I did not enjoy much about this cruise , Our cabin was in a bad location and as it was a cold cruise because it was going to Norway and the further it got the colder it got so understandably they had to keep the doors closed on the lido deck which on a warm cruise you would've walked through to make it to the conservatory dining restaurant and it was a long walk and I was travelling with elderly parents in their mid 60's & they found it a lot having to walk a mile each time they wanted to get something to eat . The conservatory restaurant was always super extremely crowded and at breakfast most mornings you had to really scrimp around before you could find a clear table ans it was always absolute mayhem down there , the food was nothing special at all it was like the low quality junk you'd find at an all you can eat buffet for about £8.99 , mass catering . The better food you had to pay for like to dine in either the oriental or Indian restaurant you had to pay quite a bit more and I paid something in the region of £1200.00 so why in the hell should I have to pay for any extras ??? It should all be included , P&0 already had £1200 of my money why should they get anymore . I think this whole cruise was a huge con absolute rip off . The atmosphere of the conservatory restaurant was about as classy as ASDA's cafe but about ten times as rushed and crowded , I will never do another cruise with P&0 ever again ... They have really let themselves go down the toilet . The cabin was looked after very well and the cabin Steward that was looking after all the cabins on the deck I was on did a wonderful job and REALLY looked after us really well and was always happy and polite and nothing was too much trouble and he would chat with me for a couple of minutes while he was working and was very friendly . The cabin was comfortable and I had all the towels and sheets I needed , the one problem that did take longer to sort out that it should've done was an issue with the climate control it was on the coolest setting it would go and was only blowing out REALLY hot air , I was sticky and clammy because it was so warm in there and had to sleep on top of the bed before they finally fixed it , it took them four days to get on it despite the fact that I'd been up at the desk more times than I can remember to complain about it & they kept saying it was beyond their control and someone was fixing it and it could take an hour up to 24 hours and it took much longer , I thought it was complete unacceptable , it would sweetened it a little if they had said while we are sorting this out help yourselves to as many cold drinks from the refrigerator in your cabin and you won't be charged for them , they're on us until we can get this sorted out but they didn't even do that . The entertainment was totally naff & was either aimed at chavs or old people , There were a couple of decent films I saw in the Chaplin Cinema in the evening but that was it . Music was completely awful over commercialised cack and was chosen by someone without a brain or what appeals most to drunk idiots on a Friday or Saturday night . The whole thing has become really chavified where most things appealed to that kind of person . At dinner time in the evening it clearly stated either formal which meant shirt , tie and dinner Jacket and shoes or on smart casual it stated smart trousers , collar shirt and smart jumper no jeans or tracksuit / jogging bottoms or football shirts and when I went into the Conservatory restaurant there were more than half who were inappropriately dressed . I saw Flip flops , Trainers , Football shirts , Skull & Bones shirts , Vests on really gross overweight fat men with beer bellies and at dinner this is a really unpleasant thing to have to look at ... Even on the formal night there were individuals dressed in this manner I was repulsed & put off to be honest I thought I'd mistakenly walked into either Pontins or Butlins dining area as the kind of person these holidays now seem to be attracting this type of character If P&0 are going to have the dress codes then they need to do one of two things either do a beter job at enforcing them or ABOLISH them altogether that way we'd know where we were ... but I guess this was bound to happen , the chav's have cottoned on to and taken over everything else in Britain and ruined it so it was only a matter of time before they discovered cruising and put their filthy stamp on what was once a pleasant relaxing experience . In another decade there will be drunkenness ,fighting and football hooliganism on these ships . They are very fast declining . The daytime activities were weak as they come . Pathway to Yoga , Footprint Analysis , Lunchtime puzzle . One of your entertainment team will provide a "fun" silent puzzle handout to complete at your leisure . Afternoon social Dancing , Walk in Fluid Retention Clinic , Port day picture Quiz , Nit & Natter .... I honestly almost gave up the will to Live it was so damn boring . On the days where I was at sea were the worst because the activities got even more tedious. The Lords Tavern was the worst evening entertainment . awful bland repetitive over commercial music being played at full volume followed by a dumb quiz and the entertainment staff were a bunch of irritating morons . I REALLY HATED this cruise with a passion & will NEVER , EVER go on anything else to do with P&0 or anything which they have had any involvement in . Read Less
Sail Date March 2018
Queen elizabeth no 801 23rd dec 2017 - 7th jan 2018. I am a regular passenger with cunard but i had a real problem with my cabin on this cruise. I was in cabin 6182, an inside cabin. I was traveling as a single person so had to pay ... Read More
Queen elizabeth no 801 23rd dec 2017 - 7th jan 2018. I am a regular passenger with cunard but i had a real problem with my cabin on this cruise. I was in cabin 6182, an inside cabin. I was traveling as a single person so had to pay the supplement for that grade. I think this cabin is not even fit for one person, most certainly not two. There is no desk space the way the cabin is configured at present. The tray for tea/coffee making equipment is a nice touch but in this cabin leaves no desk/dressing table space. There is also no causal chair . See attached photographs This meant that the whole time had to be spent on the bed. I complained to the purser (hotel general manager) she responded saying that all desk areas were the same except for queens and princess grills cabins. I have traveled in everything from a q1 downwards. The desk space is not the same in all cabins. In 6182 it was 69 cm. And in the other 84.5 cm. Thus they vary by 15.5 cms and the high space in the 6182 also not available as it is taken up by the tv. The customer service manager offered me cabin 4110 late in the voyage which was perfect. However this not really my point. I tried to load photograph but this proved impossible, however one desk was 69 cm the other 84.5 cm. This being 15.5 cm longer On the last leg of the world cruise, cape town to southampton i traveled in a single cabin on deck 1. This cabin was perfect. This time i was unable to book a deck 1 single through cunards site and had to go to an agent. I notice from the present 2018 site every single cabin for all cruises is marked “sold out” for the whole year. I find this unlikely and this would appear to be a crafty and dubious business practice. When i book a cruise i watch the website frequently and twice a day towards departure and it is obvious when cabins and fares are updated and consolidated. The amount i paid for my 6182 cabin was similar to the fare for a single on deck 1. This single was an oceanview. It therefore had a window, a settee, a usable desk area and plenty of space. Cabin 6182 has no window, no desk and no settee. All for a similar fare. I know very well you get what you pay for, but it is unconscionable to charge the same fare for totally contrasting cabin facilities, what, in one cabin, is provided for a particular fare should in another cabin have similar facilities. Anything else is unacceptable, unethical, sharp business practice and possibly illegal. To further compound this shadiness by “blocking off” all the single cabins on every cruise for the whole year, makes the situation worse. Primary points for attention are: SIMILAR CABIN FARES MUST EQUATE TO SIMILAR CABIN FACILITIES SELECTED CABIN GRADES SHOULD NOT BE DISPLAYED AS “SOLD OUT” WHEN THEY ARE NOT Single travellers are constantly being exploited. Do not let you agent or cunard book you in cabin 6182 on the queen elizabeth. SOLO TRAVELLERS Arising from this problem i have a further concern as to what is provided for “solo travellers”. On this cruise q801 there was very little and what was provided was a shambles. The first “meeting” was situated in an area too small for those wishing to attend. The “bubbly” and coffee had not been arranged and the “host” did not turn up till very late. On the second occasion the “host” did not turn up at all. He was being santa or something. Due to the first meeting not having taken place there was no list of “solos” so it was impossible to arrange invitations for the solo lunch. In port there was no hosting attendance, coffee or other provision other than a notification of the scheduled meeting place. The solo lunch eventually took place on the last day. Solo travellers pay a considerably higher fare than other passengers but receive virtually nothing extra. There was a group arranged in the ballroom on new year’s eve but it was inadequately notified and many people did not realise it had taken place. Many of these ‘solos’ are older and also disabled therefore triply isolated and left on their own. This demographic of cruise passengers is becoming an increasing part of your client base. Cunard need to take better care of them. Also, the years of people with the large pensions are drawing to a close. Where are your passengers going to come from then? Another problem with being sole on this cruise was the lack of the gourmet/wine dinner in the veranda. I like to eat in this venue but on my own it is little difficult. The gourmet/wine dinner gives solos a chance to eat at a made up larger table. This event was dropped from the usual programme, again to the detriment of sole travellers. Each passenger receive an allocated ‘spend on board”. Should a solo traveler not receive 175% of this amount as they pay 175% for their fare? Primary points for attention are: GIVE MORE APPROPRIATE ATTENTION TO PROGRAMMES AND FACILITIES FOR SOLO TRAVELLERS Increase the personal spend for these passengers. ENTERTAINMENT The christmas show was a disaster. I understand it was probably a one off as it was christmas but if the singers had just come on stage and had a ‘sing along’ of christmas carols it would have been preferable. The costumes did not fit the dancers, the choreography was very poor and dated. I have seldom seen so much fear and embarrassment on a stage. The dancers did not know the routines, could not commit to the choreography and were embarrassed by their ill fitting costumes. Happily they did prove their worth in the other shows later in the cruise. How cunard have the audacity to bill the shows as “new” is beyond belief. I have seen most of these numbers on other cruises and ships in the past. The other entertainers were of a reasonable standard, however the speakers/lectures were not particularly good. The lecture on bletchley park being the least well received. The yacht club dj was very poor. He appeared to be unable to work out the type of music the passengers liked. The band would leave after their set with the dance floor full. The venue would empty in seconds once the stared to dj. The bar service is also poor. Only one waiter had the right idea how to work a club/disco type of venue. He would welcome the passengers at the door, help find them a seat, and ask what they would like to drink. The two staff behind the bar were very slow considering the number of drinks they were serving and the other room waiter was slow to get to passengers and ascertain their requirements. This bar must run at a loss Primary points for attention are: ONLY PUT ON PROPERLY REHEARSED DRESSED AND CHOREOGRAPHED SHOWS Do not bill as “new’ shows that have been staged before. FIND A NEW COMPETENT DJ TRAIN THE STAFF HOW TO WORK A BAR SUCH AS THIS ALTERNATIVE DINING OPTIONS The food in general was very good. Good produce, well cooked, and pleasantly presented. The waiting and sommelier staff were excellent, as usual. However, there was on major issue. I visited the “alternative” dining venue one evening. It was the one billed as “coriander”. The starter was ok, well presented although additional chutneys would have been acceptable, also a dedicated rice dish is required. The main course i ordered was lamb pasanda. I was very very over salted and the lamb meat was extremely tough. I am certain it had only been “lamb” many years before it reached the ship. There was good lamb on board as i had a rack during the following days which cut like butter. To charge a supplement for what was provided is a ripoff. Primary points for attention are: Improve the standard of food in this venue if you are going to charge a considerable supplement. THE PURSER’S DESK On several occasions i was given incorrect information by the recaption desk staff and also by the hotel general manager (purser). The desk staff probably were new and inexperienced and not fully trained. I did not receive my customer questionnaire. I asked a number of times. I was assured it would be resent my cabin. It did not appear. I also asked for the assisted disembarkation information on a number of occasions. Again, this did not arrive until the very last minute. I did suggest it may have been because of my cabin transfer but was assured this was not the reason. The customer services manager was very helpful and understanding and did what she could to address my situation. Primary points for attention are: THE PURSER’S DESK STAFF REQUIRE MORE TRAINING AND BETTER COMMUNICATION The purser (hgm) neads to check the accuracy of information sent out in a letter before it is sent. THE RELIGIOUS SERVICE The service on christmas eve was advertised as an “anglican” service. Before the service started, while we were waiting for the pianist, the “reverend” addressed those attending. I may have misunderstood what he was saying but: he announced that he and his wife had set up a “mission” to minister to passengers at sea. I found this a little disconcerting. The prospect that an ordained priest should go around personally benefitting from providing the holy sacrament to passengers on cruise ships i found rather repugnant. Which church did he belong to? does he have a bishop who has sanctioned this activity? Where i come from, northern ireland, in the past we have had too many people set themselves up as “men of god’ in their own church. I did not take the sacrament in the end although i did attend the service. Primary points for attention are: Provide more information on who and what the priest providing communion is. THE PROVISION OF INTERNET SERVICES When i wanted to write my letter of complaint on the ship i enquired if there were computers on which i could write a letter and print it. I eventually discovered i could write an email and send it to the bureau. However, to do this i would have to be “logged on” for the time it took to compose it. This would have been wasting my very expensive internet minutes. I am partially dyslexic and have problems with handwriting. The hand written letter i did eventually did compose took me some considerable time and was very rough and probably difficult to read. I found this whole situation quite embarrassing and frustrating. Primary points for attention are: Make word processing facilities available to passenger without having to “log on” to the internet. I have always enjoyed my cunard cruises. I think the waiters, room stewards and public room waiters all work incredibly hard. I even, as a regular traveler, consider some of them as friends. I look forward to seeing them each cruise. However, most of my issues were rooted in the management and policies in force on the ship. Most are the responsibility of “head office” management. I put all the above issues in a letter to cunard. After some considerable time i received a response. Many of the issues were totally ignored and the one over the unsuitability and pricing of my cabin was hardly addressed at all. Hence i am writing this review as others deserve to know cunard's contempt for passengers genuine problems. Read Less
Sail Date December 2017
I decided to try QM2 again after sailing on a transatlantic in 2012. I had heard about the fabulous re-mastering and wanted to see if the ship had been changed. I'm afraid that I was not impressed. Obviously the accountants had the ... Read More
I decided to try QM2 again after sailing on a transatlantic in 2012. I had heard about the fabulous re-mastering and wanted to see if the ship had been changed. I'm afraid that I was not impressed. Obviously the accountants had the whip hand in deciding what to do with the ship. QM2 always had an ergonomic problem. It is the worst vessel at sea to get around; so many blind alleys, blocked off areas, exclusion zones and without doubt the worst use of space ever. What they have done is increased the spaces available to make money, though curiously they have turned a wonderful casino into little more than a slot parlour. I was amazed to see that Queens grill and Princess grill dining rooms are located n a non-descript part of the ship with wonderful views of the super-structure, providing they don't mind being stared at by lesser mortals promenading outside their dining room windows. A poor substitute for QV and QE where premium guests have the views of Olympian gods from their dining room, unobserved by lesser mortals. I was most unimpressed by the huge waste of space in and around the Queens Room and other areas of the ship. so much more could be done in these spaces with very little effort. As for the Kings Court, OMG it is like dining in a tunnel on the London Underground. It was cold outside so everyone uses it as a thoroughfare from one end of the ship to the other, a nightmare at busy times negotiating your way to a table through the throng. The service, rooms, food, entertainment were all wonderful as you would expect. I will avoids this ship like the plague, I hate the general layout and find it to be the biggest waste of space on the high seas. One last thing, don't book a cruise on this ship id you are a smoker. Cunard considers smokers as lesser mortals who must be punished for their nasty habit and will confine them to the most uncomfortable out of the way parts of the ship with plenty of wind and rain to cleanse them of their filthy habit. If you smoke you may want to find a another cruise line because the only thing Cunard will help you with is purchasing smokes, god forbid you want to light up. Maybe during the next re-fit they will find a corner of the bilge tanks for the smokers to use. Read Less
Sail Date December 2017
The ship had been in dry dock prior to the cruise. The work had not been completed on time and the swimming pools were out of operation for most of the cruise. Lifts were not working for a large part of the cruise and areas were cordoned ... Read More
The ship had been in dry dock prior to the cruise. The work had not been completed on time and the swimming pools were out of operation for most of the cruise. Lifts were not working for a large part of the cruise and areas were cordoned off for maintenance and painting works. The cruise should have been cancelled and money returned. £75 compensation was a derisory amount. The food at evening meals was hit and miss. Some excellent meals and some very poor quality ones as well. Coral club staff were very poor and inattentive. The only saving grace of the cruise was the entertainment in the Neptune lounge. Having travelled with fred olsen many times this will be my last cruise with them. Toilet broke 18 times during the cruise another example of the ship being ill prepared for this cruise. I have been on many cruises and this was my worst experience Read Less
Sail Date December 2017
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel ... Read More
I have cruised with Cunard and other similar companies before but I choose this specific cruise for its dates, convenience and pricing. The itinerary was not new to me and I embarked with mixed feelings about the voyage. I strongly feel Cunard's ships offer very elegant surroundings, ships that feel like ships unadorned with gimmicky features and, of course, excellent service. I like the fact that the dress code is stricter and smart wear is encouraged in the evenings but it is in no way stuffy or superior, everyone is very friendly and relaxed. There are a few areas solely for Queen's Grill passengers but I have never been aware of these or felt excluded as all the main areas and facilities of the ship are open to everyone. I am pleased that fellow passengers respect the standard Cunard offers and behave accordingly so that, for example, sitting in one of the bars sipping a cocktail and chatting or listening to live background music is uninterrupted by noisy behaviour. There is plenty of opportunity for fun and more informal surroundings in the Golden Lion pub and deck parties, etc. I particularly love the Queens Room ballroom as it is spacious with a superb dance floor and a big attraction to anyone interested in ballroom dancing which is held there every evening. There are dance hosts, too, for anyone travelling solo as I do. I found all the evening entertainment in the theatre to be excellent and also enjoyed the lectures on sea days. The itinerary was similar to other ships but mostly enjoyable, especially as we had sunny and warm conditions for most of our ports which felt like a bonus in November! Another bonus was that most of the ports were easy to get around independently, apart from visiting Seville, and it was well worth booking the coach transfer there. The embarkation and disembarkation were extremely efficient and the fastest I have ever experienced. Read Less
Sail Date November 2017
As a solo traveler this holiday was amazing. Embarkation in Southampton extremely well organised. Cabin 5006 lovely, food good sometimes outstanding.Top tips. Talk to strangers, there are some amazing people onboard. FOD, LGBT+ group at ... Read More
As a solo traveler this holiday was amazing. Embarkation in Southampton extremely well organised. Cabin 5006 lovely, food good sometimes outstanding.Top tips. Talk to strangers, there are some amazing people onboard. FOD, LGBT+ group at 5pm each evening was great. Spa pass brilliant. Flowers in my room, bottle of gin and some of my own wine made all the difference in my cabin. Also fresh coffee, melon and yoghurt with honey in my room at 7am. The passenger choir was great. Like any holiday it is going to be what you make it, if you sit in your room and sulk you will have an horrible time. Drinks very pricy and wifi, best lived without (kind of the point when two days from land.) Some of the entertainment was not quite my thing and I did not use the gym. Deiembarkation was slow, but so what. Overall an amazing holiday and busy saving up for my next trip. Read Less
Sail Date November 2017
I had a wonderful time on Navigator of the Seas, it has been a few years since I sailed on her so it was nice to return. Embarkation was very smooth and very easy at Southampton as always. My cabin was 6209 an inside but kept very clean ... Read More
I had a wonderful time on Navigator of the Seas, it has been a few years since I sailed on her so it was nice to return. Embarkation was very smooth and very easy at Southampton as always. My cabin was 6209 an inside but kept very clean and tidy by Imade Muliana as all stateroom attendants he worked hard. All staff were amazing and all seemed happy and again worked hard. Kristina in the Schooner Romeo and Joel in the Cosmo lounge deck 14 Edward and Elvis in Vintages again all nice and kind thanks guys. Food everywhere on Navigator was very good I took advantage of eating in Chops for the first two nights. Chops as always never seems to change to me always a great dining choice. The main dining room food was again really good for Breakfast, Lunch (sea days) and Evening Meal, Wellington and Luyao worked very hard in the evenings. The Windjammer had a great variety of food and was very good, service in there was also good. Park Café offered some lovely snacks if you had room for them. The Diamond lounge had the usual Breakfast fair and evening snacks all were very nice and tasty. As always I never get to go to the main theatre but other entertainment was very good. Clo was great and did an amazing job keeping everyone entertained. Service throught I thought was excellent and the ship was kept very clean and tidy. I went to my first Cruise Critic meet and mingle hosted again by Clo it was really good. Also the itinerary was great I enjoyed every port of call but it was so nice to return to Vigo a lovely town I think. Read Less
Sail Date October 2017
The destinations were what we were wanted to visit. Having already cruised with this company on the Adventure and Explorer of the Seas we were happy with the standard. They all carry approximately 3k passengers and there is plenty of ... Read More
The destinations were what we were wanted to visit. Having already cruised with this company on the Adventure and Explorer of the Seas we were happy with the standard. They all carry approximately 3k passengers and there is plenty of room in the various areas of the ship, although when the weather is inclement seats are at a premium. Entertainment is good as well as all the staff, especially in the restaurants and bars. They all work very hard, long, hours and are very appreciative of praise when given. Food is of a very good standard and very plentiful; you can always ask for more if you feel unfulfilled. It is worth taking out the premium drinks package if you enjoy a few glasses of wine and spirits per day. Otherwise you have to pay for all drinks, even bottled water, and they are expensive. We opted to not pay gratuities up front and spoke with customer services once we were on board to make sure we were not charged the daily charge. We chose to show our appreciation of service personally to those who deserved it over a god spread of staff. Read Less
Sail Date September 2017
What can I say, just outstanding. The staff were friendly and worked so hard and a special mention of our waiter and assistant waiter on table 219, Jason and Pande and Aleks the Sommelier. Didn't see much of our cabin steward but ... Read More
What can I say, just outstanding. The staff were friendly and worked so hard and a special mention of our waiter and assistant waiter on table 219, Jason and Pande and Aleks the Sommelier. Didn't see much of our cabin steward but when we did see him he was lovely and kept the room immaculate. The food was exceptional ,one comment though that I think it needs to have more variety on it as it didn't change that much, still had Filet and Chateau Briand and my husband loved the escargots. The ship was beautiful as we expected, could do with some more lifts as they were extremely busy at certain periods of the trip but that was no big deal. Eddie the entertainment director was fabulous as was our Captain "the voice from above", certainly was very visible and mixed with all the passengers which makes a change. The shows were excellent as were the individual acts that came on, Jane Curry was terrific as were the McDonald brothers. The tours were good although the storm in Rome put a slight dampener on things but that's not Celebrity's fault. My husband and myself loved everything about the cruise that whilst on board we booked the next one, roll on September 23rd next year. Read Less
Sail Date September 2017
We chose this cruise mostly because of the itinery, we had been with Celebrity previously and wanted to compare the two. Celebrity was a quieter cruise and didn't have the promenade where everyone gathered so didn't have the same ... Read More
We chose this cruise mostly because of the itinery, we had been with Celebrity previously and wanted to compare the two. Celebrity was a quieter cruise and didn't have the promenade where everyone gathered so didn't have the same atmosphere as RC. We arrived at the port around the time we had been given for boarding and this is the only place we had to queue, once on board we went for a quick drink before going to our cabin. After dropping the bags off it was time to explore and we were surprised by what we found, so much to take in and it took a while to get our bearings but we enjoyed the experience of ending up somewhere different to where we had planned. The service from the staff couldn't be faulted, we never saw one grumpy face and I am sure there were some tired people on there as they work such long hours. We ate in the main dining room each evening, we were going to try the other restaurants but the food we were given was such good quality that we didn't feel the need. One tip is that for some reason they are not big on vegetables so order extra and after a couple of days your waiter will remember even if you forget. All in all a fabulous holiday and great value for money. Read Less
Sail Date September 2017
There were many issues and mainly to do with the dining experience, members of staff, certain basic food and drinks not being available. First, I would like to advise this was my first cruise. I travelled with my mother, and has been ... Read More
There were many issues and mainly to do with the dining experience, members of staff, certain basic food and drinks not being available. First, I would like to advise this was my first cruise. I travelled with my mother, and has been on many cruises but never P&O. My mother has always referred to the service as being outstanding on every cruise (cruise Maritime, Thompsons, Fred Olsen). First morning, I attended the buffet breakfast area (conservatory) at around 9.30am to be faced with huge queues waiting for hot food, these queues seem to be taking a considerable amount of time to move. I have been to many 4-5-star hotels all over the world and I expect to queue at busy periods but the queue would always move quickly. After observing for 10 minutes while I wait (moved ever so slightly in this time), it was instantly clear why the queues were not moving. The hot food was not being replenished quick enough, now this was simple things like mushrooms, bacon, fried eggs as so on (basic breakfast food that is normally consumed by most people). I queued and eventually selected what I wanted, but the overall wait was approximately 25 minutes. I did contemplate getting more but the waiting time outweighed the hunger. This continued throughout the duration of the cruise, (every day apart from the last day, this was mainly due to me and my mother arriving at 6am so we could disembark early). Day 3 and onwards, again I had to wait around the same time as above only to be told there was no mushrooms today or they had completely run out. One day that stands out, the 5th day 28th July 2017, I even asked the member of staff behind the counter, only to be told there had not been any mushrooms cooked and there is none being cooked. At my amazement, when I returned to my seat, my mother had mushrooms. Clearly, I was lied to and again they had simply run out, bear in mind, we always attended breakfast between 9am and 10am. The staff in the conservatory buffet seemed very under trained and had no idea how to interact with the guest. Not once did they say, "good morning", Good Afternoon", or Good Evening". Most of the time they spent talking amongst themselves, it also seemed they had their own game going on. I like to watch people, several of the staff would look at each other and make some form of facial gesture, the other one would then laugh, this was though they were insulting the guest and this made me and my mother very uncofortable. As a little test, I left my plate on the side of my table, 3 members of staff were just chatting and laughing, the plate was eventually removed after about 15 minutes. I am unsure what uniform the Management wear, but to me it was a clear there was lack of supervision in the so-called restaurant. I also witnessed a waiter clearing a table and rather than sweep the crumbs etc. from the table on to a tray or their hand, with my astonishment they just swept it on the floor, there was still around 2 hours of service left, appalling. Throughout the duration of the cruise There was no draught Larger in the Crow’s Nest, (well this is what we were advised). The first club dining night, our table (55) had to wait around 45 minutes between starter and main course. This was nothing to do with the waiters. I would like to say the club dining waiters were very professional and an asset to P&O. I I have made an official complaint via P&O website. I have received a reply (took 29 days which falls outside their complaints process, and only I feel i only received a response due to chasing twice) which basically told me what P&O set out to achieve (type of mission/vision statement) but nothing on how they will be dealing with my dissatisfaction. There was also no apology for the late response and they had the cheek to advise they would welcome me back on board. I have replied back to still state my dissatisfaction, and guess what no response. I have even called the customer services to be told we can not put you through to the complaints department, you need to send an email (trust me this doesn't work), I was advised a Manager would call me ASAP (this call took place on 6th September 2017 and i m now writing this on 7th September 2017, and surprise, surprise, I am still waiting for a call. To sum up. DO NOT BOOK A CRUISE WITH P&O and look for an alternative operator. Read Less
Sail Date July 2017
7 day cruise to Norway from Southampton, getting on and off the ship was very good, I also enjoyed the evening shows Magic to Do, the Disco Show, the variety show, Jo Little the comedian, and others too, all most entertaining! My cabin ... Read More
7 day cruise to Norway from Southampton, getting on and off the ship was very good, I also enjoyed the evening shows Magic to Do, the Disco Show, the variety show, Jo Little the comedian, and others too, all most entertaining! My cabin steward was excellent too. Though my cabin was very small, I was the only occupant, so it was fine. I would imagine 2 people staying in the cabin might be VERY uncomfortable! I did enjoy the ports too in Norway very much. This ship holds over 3000 passengers, and during the week of the cruise, most of them wandered around aimlessly in groups unsure of where they were going, seemingly always blocking entrances and exits to everywhere on the ship. I did learn out of the over 3000 passengers onboard, only about 700 were Americans. I discovered rude people with no consideration for others come from all over the world apparently. The ship is HUGE and it is a bit of a challenge figuring out where everything is. I ate dinner every night in the Botticelli Dining room. The menu was very limited, with one page remaining the same, and another page with different items, mostly all unhealthy choices with butter or cream, and rather bland and tasteless at the same time, too. My dining companions were all in agreement on how bland most everything was. There were NO healthy options on the menu, and also oddly, no choice of sides (potato, rice, vegetables, etc.) I wonder if this was to encourage people to pay extra for the specialty dining options. Also, after a waiter took my order one night, someone sat down in the empty seat next to me at the table. When the waiter brought over my food, he placed it in front of the passenger who sat down at the empty seat. Not sure what that was about. The dinner buffet on the Horizon deck was actually so much better-each night was a different theme, (Italian, Asian, Indian, etc) with SO much more variety to chose from, and so much tastier too!. I only know this because almost each night BEFORE dining in the dining room, I'd sample some of the buffet items about an hour before, first on deck well aware that the dining room dinners were VERY unsatisfying. Some of the dessert choices though were not bad, and did find some satisfying desserts. One more issue I feel needs to be mentioned here. One evening was the Captain's get together in the Piazza on one of the formal nights. A waiter came around with small bites to eat. I only spotted ONE waiter among the hundreds of passengers gathering in this area. After I sampled something from his tray, I approached him for more, he rudely told me "no" as others had not had any yet. Was the cost of these items coming out of his pocket? I don't think so. I feel that gathering should have been more prepared with more servers, and his behavior was totally unacceptable AND inappropriate. Probably just the ship cutting costs wherever it can, and overcharging for EVERYTHING on the ship that is NOT included. Read Less
Sail Date July 2017
The Crown is an older ship and needs work! During 14 day cruise the spa pool was closed at least 4 times for 'maintenance' including our 1 sunny at sea day. Deck hands and other crew were all giving conflicting information as ... Read More
The Crown is an older ship and needs work! During 14 day cruise the spa pool was closed at least 4 times for 'maintenance' including our 1 sunny at sea day. Deck hands and other crew were all giving conflicting information as to what the issue was. This was more frustrating than the fact that the pool was closed. Get your story correct and tell us the truth! Carpets in several areas (indoors and outdoors) were ripped, frayed and in poor condition. Several railings were missing or in slow process of being replaced. Several bar stools overlooking aft pool were too lose and wobbly to sit on. Many of the staff don't seem as happy as on other ships. The service in the dining rooms was the worst I've experienced in all my cruising. They still haven't mastered anytime dining! I went on this cruise to Norway for the scenery and Midnight Sun which was all fantastic! The ports were all good. Disembarkment was a nightmare due to fact that there was only 1 gangway in use. That's probably an issue of Southampton and not Princess. Even though I was disappointed with condition of ship and service level, I still gave this cruise 4 stars because of the itinerary. Read Less
Sail Date June 2017
It was a fantastic time Starting from the departure city, although we didn´t stay in Southampton, we managed to have three lovely days in London. The embarkation went smoothly with a very kind help of everyone, from the time I stepped ... Read More
It was a fantastic time Starting from the departure city, although we didn´t stay in Southampton, we managed to have three lovely days in London. The embarkation went smoothly with a very kind help of everyone, from the time I stepped out of the taxi in the port until arriving my cabin. The ship as usual beautiful and clean. The cabin ready for us with champagne and fruits.It was a very confortable cabin. The dining is the maximum point in the cruise. Fantastic food and wine. Everything very tasty. We can choose from Japanese food to Pizzas. Lovely cheeses and desserts. Another high point of Silver Sea is the Service. The butler always giving the maximum attention and all the staff in the restaurants were very kind. The shore excursions were as usual very quick and not very much time to stop at the points of interest. Resuming it was definitely one of the best ship cruise I did with my Family and I do recommend. As soon as i can I will do another one. Read Less
Sail Date June 2017
I chose this cruise because my family had never been to the British Isles but was familiar with the history of the cities and wanted to see it first hand. We had always heard of the beauty of Ireland and Scotland, the kindness (and humor!) ... Read More
I chose this cruise because my family had never been to the British Isles but was familiar with the history of the cities and wanted to see it first hand. We had always heard of the beauty of Ireland and Scotland, the kindness (and humor!) of its people, and it exceeded all expectations. I actually sailed solo on this ship but enjoyed the ship and crew so much I'm bringing my family back again July 24th. Entertainment was very good. The piano player, Paul, in Crooners Lounge, in particular, really stood out as talented and so warm and friendly. It was a joy to go there and listen to him. Cafe: The baristas and wait crew at the International Cafe were a highlight as well. They learned my name and order immediately, and the various complimentary pastries and breakfast sandwiches were very good. The Cones and Coffee on deck 15 is a welcome addition. They use a high-quality chocolate in the ice cream which I really appreciated. The newly branded pizza place, Slice, had good pizza. I think they've made a mistake by having only a meatball focaccia bread and another meat pizza slice (stromboli?) combination. They should let guests order from a meat and non-meat type focaccia. Gym: The gym equipment was brand new and fantastic! I went every day and enjoyed the bikes and ellipticals with their perfect ocean views. Of note, is how friendly and hard working the gentleman is who works in the men's locker room. For exercise, don't miss the promenade deck 7 for a fully wrap around walking deck, with lounge chairs. Dining: The Fresh International Market always had several items I enjoyed. I tend to choose fresh vegetables, fish, and fresh fruit. They always had plenty, in abundance and relatively high quality. One evening they had a whole salmon, and they always had delicious duck or a perfect looking steak cut to order. I can't say enough about how friendly and helpful the staff was to everyone. The internet manager was besieged by well-meaning passengers who didn't understand how to access the internet. He remained patient, kind, and so helpful, despite the onslaught of not always patient passengers. The movies for the Movies Under the Stars were excellent. Think La La Land, Star Wars, and Pixar films. High quality. I never had to wait more than a few minutes for anything I wanted. The longest line was when I locked my key in my room the first day and had to wait 5 minutes for them to print me a replacement. My only recommendation would be to stop selling those orthopedic supports. They are overpriced and the sell is too pervasive throughout the ship. To end, I can't wait to return to the Carribean Princess with its fantastic crew, new beds, and amazing destinations. Cheers! Read Less
Sail Date May 2017
I have been wanting to see London, and also Norway (The Fiords) for quite awhile. I was going to do a land tour, but since my health is now working against me sometimes, I realize that I need to slow down (74ys), and a widower on top of ... Read More
I have been wanting to see London, and also Norway (The Fiords) for quite awhile. I was going to do a land tour, but since my health is now working against me sometimes, I realize that I need to slow down (74ys), and a widower on top of it. I love the people of Great Britain as they are polite and have a special way to be proud, so I put all of that together and I decided to sail on the newest ship and also visit the Norway coast and Fiords. I arrived early so I could spend 4 days visiting London and having a great time. I had to find a way to get to Southampton, but it is only about 2 to 2 1/2 hours from my hotel near the Victoria Bus Station to the station in Southampton in a comfortable bus. The crew of the ship were polite and efficient and took my luggage and got me on the ship very fast. The ship was beautiful, and my table mates were so nice, as they were from all over England, but did not hesitate to include me in all the festivities. The entertainment was excellent and the music and dancing was just wonderful. The food gave me a chance to sample British style, and I really loved it. We had to cross the North Sea to get to Norway, and the water was calm as a lake and I was glad as it could be rough if there were storms. We stopped at the main locations and had great tours as we headed toward our last stop in Bergen. The country was lovely and the Norwegian people are alos polite and glad to see everyone as we got to explore the views and shops. This was definitely a trip to remember. I was glad I sailed on the P&O line and someday will go back and sample other ships from the line. When we disembarked on the last day, I was amazed how smooth and fast, and how they had people in the large terminal area where you picked up your suitcases who were able to assist you and get you out very fast. I must say Great Ship and Captain and all the crew I met were the best personally and efficiently. Read Less
Sail Date May 2017
Overall the ship was excellent value and the menus were fine dining. I never experienced one poor meal. The only negative I can speak of is that solo travellers are not catered for at meal times ie constantly asking for a large table with ... Read More
Overall the ship was excellent value and the menus were fine dining. I never experienced one poor meal. The only negative I can speak of is that solo travellers are not catered for at meal times ie constantly asking for a large table with other singles and getting couples or a couple was daunting.As lovely as the people were, it wasn't ideal until I went to afternoon tea for singles and befriended a group who we finally got to dine together. So if P&O say they cannot accommodate diners then surely if the afternoon tea works what is the difference. There were about thirty singles so not an odd one or two. The first excursion I thought was really poor, driving us to a deserted beach for a ten-minute photo opportunity was a total waste of money ie £35,00. The second excursion you could have done yourself by just walking up to the railway. If you wanted to see the Glaciers it would have cost you over £75 to £95.Entertainment was excellent with good singers and shows. The comedians were ok. Read Less
Sail Date May 2017
One of our bucket list items was a cruise to the Fjords of Norway. Our first ever cruise was booked in December 2016 via Thomson and we booked on the Braemar - Fred Olsen. This was definitely the right choice. The ship was exactly right ... Read More
One of our bucket list items was a cruise to the Fjords of Norway. Our first ever cruise was booked in December 2016 via Thomson and we booked on the Braemar - Fred Olsen. This was definitely the right choice. The ship was exactly right for us. Everything was so well organised from arriving at the terminal in Southampton to getting off again. The ship itself was spotlessly clean. The cabin, an inside one on deck 6, was sufficient for our needs. Cleaned every morning and the beds turned down every night with chocolates on the pillows. The staff were all so friendly and helpful. The waiter and waitresses in the observatory lounge made sitting in there a pleasure. Our two waiters in the Thistle Lounge, Jonathan and Larry became like friends and I was very sad to leave. The size of ship was perfect for us and was very homely. Very comfortable. Entertainment was excellent. Although we had never cruised before and had nothing to compare this to, it was one of the best experiences we have had and I really want to go on another one. I would most certainly stick with Fred Olsen and I can't thank the Captain and crew enough for a most wonderful 30th Wedding anniversary holiday. Read Less
Sail Date April 2017
This was my 13th. cruise and my 4th. (in a row) with P&O. I travelled on Ventura in 2015 and all was well-but I'm sad to say the ship now needs some serious restoration. As with my other reviews on this site, I'll split this ... Read More
This was my 13th. cruise and my 4th. (in a row) with P&O. I travelled on Ventura in 2015 and all was well-but I'm sad to say the ship now needs some serious restoration. As with my other reviews on this site, I'll split this up into catergories starting with... Embarkation/Disembarkation. Sailing from Southampton in the UK. A complete breeze. P&O know what they're doing. Although the ship was completely booked up, there were loads of staff waiting at the terminal in Southampton. My car was taken by a local long-term parking company and I was directed to the main terminal building. Inside were (literally) hundreds of people getting their cabin keycards. But everything was perfectly smooth and I was onboard in around half an hour. Disembarkation was also a breeze. I'm a "walk off". That is somebody who can take their own luggage and leave the ship without any assistance. I was off the ship around 0730, I picked up my car and I was on the road home by 0800. Fantastic organisation. Demographics. The ship was fully booked and not exclusively British. I heard several eastern European, Asian and American accents. As it was the school Easter holidays, there were lots of families with children onboard and I estimate that the average age of the psasengers was in the forties-maybe less. There was (depending who you spoke to) around 300 to 400 children (under 12 and younger-I don't count teenagers) onboard. As I don't have kids of my own, I forgot about the Easter holidays. I'm not making a social comment, but everywhere you went during the day, there were loads of screaming kids-especially around the swimming pools. I tried to avoid this, but you couldn't get away from them. This made daytime activities difficult and I had trouble finding a nice quiet corner to relax. There was an "adults only" section of the ship, but this had a daily charge attatched and I wasn't going to pay. Talking of daily charge...P&O charge £6 per per per day on everybody's account. They call this a "hotel charge". This applies to all passengers over 12. I went to reception and asked for a form to remove this charge. P&O cannot force people to pay this it and I feel very strongly about being told when and how much (if at all) I am going to tip staff. I did tip my steward 50 Euros but that is as far as I will go. The cruise companies need to look at this as these trips are expensive enough. Food/drink. I requested first sitting in the main dining room (MDR) but I was given "freedom dining". Not for me. I like sitting down with the same people discussing the day, not with different people every night with the same questions...Where are you from/what do you do/married/kids etc. Because of this, I had my evening meals in the buffet. The food on offer was very good with themed nights..Curry night/Italian night/British pub food etc. All in all, very tasty. There are speciality restaurants on the ship-Sinhdu/Epricurean/Glass House and others. There is a cover charge on these but I have tried Sinhdu and I would highly recommend them. There won't be any screaming kids in these restaurants. As to alcohol...P&O claim that they charge "pub prices". Not where I'm from they're not. Beer was served in British Imperial pints (as opposed to the American pint which is 16 fluid ounces-British pints are 20 fluid ounces). My regular pub charges £3.05 for a pint and I could go to a Wetherspoons (to non-British readers Wetherspoons is a major UK pub chain) and pay around £1.80 for a pint, so I don't think P&O is charging pub prices. Permium beers/bottles cost even more. There was the usual spirits/wines/cocktails/champagne on offer-again at a lot more than you would pay in a pub. The ship and its staff. As I said above, I travelled on Ventura in 2015 and it had a refit in that year. I have to report that it needs another one-and soon. The carpets in the main public areas and staircases were threadbare and there was paint chips on the woodwork all over the place. Also, it seemed to me that the decor hadn't changed in the two years since I was on Ventura. P&O need to look at this with a serious update. I will say that all of the public areas/toilets/bars/restaurants were spotless all the time. The lower order of staff (bar staff/cabin stewards/cleaners) were mainly Indian and Filipino, very friendly and nothing was too much trouble. My cabin steward-Vincy-was brilliant. My cabin. I paid what P&O call an "early saver" fare. I was allocated an inside double room despite the fact that I had only paid a single fare as opposed to double for a solo traveller. The cabin was ok but as I have said above about a refit, the cabins need updating. There's loads of storage space-drawers/cupboards etc. but the shower/toilet had seen better days. Entertainment. I'm not a show person but there was the usual onboard troupe-Headliners-doing shows in the main theatre. There were resident bands and guest singers all doing MOR music. All very good. I did go and see an Elton John tribute in the Havana bar. He was very good and looked the part. He did two shows on two of the days and they were well attended. Daytime/night activities included quiz nights in the pub "The Exchange". I used to write pub quizzes as a hobby so I don't take part. There was guest lecturer talking about famous singers-Frank Sinatra/Elvis Presley-very informative. At least there wasn't any screaming kids there. Our route. We visited Vigo in Spain, Lisbon and Opporto in Portugal and Cherbourg in France. The weather could have been a little better but it was the first week in April so I didn't expect too much. We did have 32C in Lisbon and Opporto but it cooled down a bit in Cherbourg. I booked excusions with P&O before I travelled visiting the Oceanarium in Lisbon, a port vineyard in Opporto and the Bayuex Tapestry in Bayuex-about an hour's drive from Cherbourg. All very interesting. The Bayuex Tapestry was on my "Bucket List" so thats one done. I did my own thing in Vigo. And no screaming kids. Note: If you decide to do your own thing or use local tour guides in the ports of call and you miss the sailaway-tough. I will be your responsibility to get to the next port and at your own expense. The ship will not wait for you. And if you try to claim back any costs incurred on your travel insurance, they won't pay out as it was your own fault for missing the ship. If, on the other hand, you use an official P&O trip and you're late, the ship will wait for your return. Observations. This is not a social comment. I have said this on previous reviews and have been completely vilified. Going back to the kids onboard. In the buffet, kids were running about with no control from parents. This could be potentially dangerous and P&O need to sort this out. Also, at night, parents were carrying kids who were fast asleep or in buggies/pushchairs in loud, busy bars. These children were very young-some less that a year old. I know that when I was that age, I was in bed by a certain time and if I complained about it, I got smacked. I know that this isn't "politically correct" in this day and age, but I think this is wrong. I will say that during the evenings, the slightly older kids were well behaved and in complete control. But kids don't need to be in loud bars when the adults are enjoying the entertainment. One one occasion, I went to the Metropolis Bar. This is a smaller, intimate bar with a piano player, mood lighting-all very nice. Unfortunately, there were several families in the bar with around ten kids running about all over the place. This was around one o'clock in the morning and I had popped in for a nightcap before retiring for the night. Not something that is needed in what I would call an "adult bar". I won't make the mistake of booking another cruise when the kids are on holiday in the future. Conclusions. The ship...A bit threadbare and in need of a refit. Food/Drink...The buffet was very good-I can't comment on the MDR's-and the alcohol prices are still too high. The staff...Excellent. Weather..I know we can't control the weather but we did get two or three very warm days-the cruise was in the first week of April. Marks out of ten? I'll give this cruise six out of ten. I've deducted points for high beer prices, ship a bit tatty and too many screaming kids. I will recommend Ventura to first timers and seasoned cruisers-just don't book a cruise in the school holidays. Did I mention the screaming kids? Read Less
Sail Date April 2017
Having cruised on P & O and enjoyed the experience, we thought that Fred Olsen with its smaller ships stopping at ports unavailable to larger ships would be better. There are many positive things to say about this cruise including the ... Read More
Having cruised on P & O and enjoyed the experience, we thought that Fred Olsen with its smaller ships stopping at ports unavailable to larger ships would be better. There are many positive things to say about this cruise including the very friendly atmosphere. The accommodation was fine, the staff were fantastic, with nothing being too much trouble. The entertainment was exceptionally good throughout the cruise. The shore excursions were somewhat hit and miss, but overall fine. The great let down was the food. The restaurant food was passable, however the buffet options were the worst that I have ever experienced. The menus suggest that for health reasons, passengers should make sure that the food was thoroughly cooked so as not to risk individuals health. Unfortunately I was unable to find a single egg which you would consider safe to eat or even hot. For those who ate in the buffet areas when they opened, the majority of the food was cold. A breakfast of partially cooked fried egg, cold beans and cold sausage and bacon is not ideal. One fantastic plus for this cruise were the Phillapean staff who were amazing. Despite a very busy working schedule - they smile Day and night. Their attention to detail and warm personalities provide the kind of atmosphere that can only be admired. We did enjoy the cruise - shame about the food. Read Less
Sail Date March 2017
Arcadia is one of my favourite ships and I have sailed on her a few times. The fact it is adult only is lovely and makes for a more relaxing cruise. As a single lady I fine this a safe way of travelling and a way of meeting like minded ... Read More
Arcadia is one of my favourite ships and I have sailed on her a few times. The fact it is adult only is lovely and makes for a more relaxing cruise. As a single lady I fine this a safe way of travelling and a way of meeting like minded people. The only downside to travelling alone is the price P&O charge for a cabin it is often double the price! The food is good but standards have dropped over the years no silver service and no portion control in the resturant. The entertainment was exellent and a good variety . My cabin was on G deck and was lovely all but there being a few problems initially with cleanness . I worry that the staff cuts are leading to poorer service in all areas which isn't the fault of the staff! The staff rush around and no longer have time to interact with passengers and on occasions can present as rude. Arcadia was going in for a refute which was due and I look forward to seeing the improvements on my next cruise in March 2018. Read Less
Sail Date January 2017
I have been on the sister ship Splendor and now this one...the design is to turn everything inwards to a four story strip mall where everyone congregates because its too cold or wet or both to be on deck. This makes the ship seem very ... Read More
I have been on the sister ship Splendor and now this one...the design is to turn everything inwards to a four story strip mall where everyone congregates because its too cold or wet or both to be on deck. This makes the ship seem very crowded as normally nearly half the passengers would be outside. This makes the Windjammer buffet crowed as people don't want to leave because there is no place to go. My stateroom was beginning to look worn....something was wrong with the water line to the toilets and all this black stuff stained the inside of the toilet and looked dreadful...the T.V. was limited with the same two or three films endlessly repeating and then they would show them in the theatre...how much is a DVD? I've done this crossing twice before on Celebrity and they have an indoor pool...big help...land robes in all the staterooms so you don't freeze getting out of the hot tub...no such luck on Royal. The specialty restaurants on Navigator were fantastic....and the 5 specialty restaurant deal is great value....I would not recommend the Mexican but all the others were fantastic... If you want to stay connected at sea this is the MOST EXPENSIVE program ever. $13. for 24 consecutive hours....Even if your only on line for half an hour....you pay for 24 every day. If you want to check in on line for your flight .... you must buy 24 hours of time even if your only on like 15 minutes...Everyone was angry because you couldn't sign out and save and save your time. On Celebrity for 14 nights I think I payed a flat rate of $75. for the entire trip. YOU MUST GO THROUGH IMMIGRATION at Boston...You stand in a line that is the entire length of the ship and then turns back a third of the way....from joining the line to seeing the officer is THREE HOURS of standing on concrete...even elderly people in their 80 were half dead in this line. You think its not the cruise ships fault well...partly because historically Canadians always go through the U.S. customs line but NOT on Celebrity or Royal (same cruise line) Canadians go through with Europeans who have to have visa's and forms which Canadians don't require but you can't tell Celebrity or Royal that...they keep telling you to go on line and get a visa which you can't get because there is no Canada in the drop down. Royal could have helped by putting the immigration forms in our stateroom the night before but NO...we were given the while standing in line without a pen and when you borrowed you were trying to fill out a floppy form standing up...the people tasked with giving out the forms (White or Green) didn't bother to read who they were for and so had no clue as to who needed which form. I was given white and after three hours lining up and my ankles swollen twice the size...the office looked at my passport and said "Your Canadian" and he threw the form away and stamped my passport...Meantime several officers assigned for Americans sat doing nothing because half the Americans didn't turn up...if they had....then those officers could have switched over to the thousands of people in the line...RULE - all Americans MUST go through Immigration between 8 a.m. and 9 a.m. or they will have to line up with the rest of the passengers....I bet that will get them out of the coffee shop. We had cold weather and lots of rain...so we ate too much....the stage shows were O.K. but as usual it is a competition to see who can scream into the mike the loudest and the majority of music was TODAY POP and the passengers were 55 plus and getting up walking out. At least it wasn't as loud as Celebrity which has a deafening sound system even with both my hearing aids out it was too loud. If your doing the transatlantic in Nov. choose a ship with an indoor pool so there more room to spread out...also the Celebrity buffet is far better. I only used the Navigator dining room for one breakfast and my lightly poached eggs were cooked solid and cold. So after that it was the buffet where the eggs were made for you but the bacon was good bacon but overcooked and dripping in grease... Because of immigration I don't think I will do this next year...I'm 78 and very arthritic and my ankles were so swollen I couldn't even go ashore...not that there was any time...I got out of the line at 1 p.m. and we had to be back on board by 3:30 p.m. so what's the point even if I could walk....too little time to do anything in the shops or Quincy Square. This ship needs some renovation and a T.V. plan like Celebrity and they have got to apply themselves to fixing the immigration in Boston problem. Read Less
Sail Date November 2016

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