5th time with P&O cruises (2nd time on Ventura) and the experience has gone south.
Boarding at Southampton. Due to a delay to us getting onto the ship, we were sat jammed in the terminal for what felt like ages. Zero Covid precautions in place.
Main dining hall. Requested a table for two at the early sitting. We were allocated a mixed table for six at the late dinner sitting. Staff really ...
We has this cruise canceled twice by Covid.
I’m on board. Here are some notes from the Emerald Princess Baha deck on the British Isles Cruise June 14, 2022
Don’t bother ordering Jamison‘s scotch listed on the room service menu - they don’t have it on a trip to Scotland.
And don’t ask for Raisin Bran or special K listed on the room service menu- not available.
The announcements ...
Please see my overall viewpoints regarding this cruise...
Great:
1) Customer Service. Crew was very helpful and sweet. Our cabin was always clean. Easy embarkation and disembarkation. Seemed organized and we enjoyed being 'pampered.'
2) Loved the games! Trivia and organized 'game shows.' The nightly entertainment wasn't too bad-for a mid-sized ship I felt it was good.
3) Excellent ...
This cruise was enjoyable, particularly as not full with only 2200 guests. We were on the silhouette in 2018 and at capacity it was unpleasantly full in the ocean view restaurant and around the ship. All staff were very friendly as usual and the senior team were more visible. Embarkation was challenging as the long queues were very slow moving. Disembarkation was much easier. The main ...
First cruise post pandemic after 20 years of cruising with P&O. Standards dropped considerably. Food in restaurants poor with menu choices cut. Self service cafeteria choices cut. Often food was cold, and for some reason you had to ask every day for marmalade at breakfast. Sometimes you were told there was non on board and had to insist on being given some.
Booked glasshouse for family ...
Food bland and poor quality. We normally eat in the MDR as we see this as part of our holiday. However, food was average, fish dishes grey and watery and most dishes bulked out with rice and very few vegetables. Meats were generally tough.
The café lacked quality and some items were served in small plastic cups i.e. 4 small pieces of fruit, 4 spoonful’s of yogurt or muesli per cup. I am not a ...
The internet was awful. We need the internet to be able to log into our business, iMessage, and call over IP. The service was so poor that we weren't able to connect to our business and the messaging quit working after a few days. We sailed on this ship a few years ago and didn't have this problem. We've also been on many other ships on several cruise lines and not had this problem. The ...
We decided to try a uk cruise due to the covid issue,and to see parts of UK not visited before,but it turned into a massive disappointment
We arrived and this was a positive ,being a platium member we went through embarkation very quicky and on the ship within a hour although rooms were not going to be ready till about 1 oclock,which was about right room was B732 inside cabin ,clean and tidy ...
We chose this cruise for the destinations. However, we barely had time to experience the larger ports. We missed Dublin entirely, because bad weather curtailed the tender operations. There were only a few hours in Edinburgh. It would be better to skip some of the smaller ports entirely (Saint Peter Port, and Kirkwall), and instead, spend two days in the larger destinations.
There were many ...
My wife and I are on the top loyalty level with Princess Cruises as we have sailed over 16 times with them. Never have we been so utterly disappointed. The dining experience is a disgrace. Prior to our cruise as Elite passengers we were supposed to be able to choose our restaurant and reserve dining times each night by using the MedallionClass app. This we did and we booked the DaVinci restaurant ...