There were so many problems with this special trip, that its hard to know where to start. Lots of other passengers felt exactly the same way. We have no intention on travelling with Cunard again, unless they do something to make amends.
Firstly the big one - being lied to by Cunard, and then this being spun as a "unique opportunity". The ship was faulty, and had been arranged to go into dry ...
Thought I would read throw some reviews as I've not been on here for a while and blimey,people are fairly getting stuck in to poor old Victoria.
Yes we were held up in dry dock but for goodness sake,we were all fed and watered,what people have to understand is....these things happen,yes,it was disappointing missing Lisbon but would these people rather the cruise was cancelled last minute? I for ...
** We chose this cruise because we wanted to spend Christmas and New Year on a cruise and we particularly wanted to see the New Year fireworks in Madeira as well as liking the varied itinerary..
** It was trouble free embarkation - very well organised.
** My partner wanted to be on Cunard as he has always appreciated Cunard's style. There were some very good moments and some that were a bit ...
Liked the itinerary - which unfortunately was changed - once we had boarded. Apparently Cunard were well aware that the ship had a cracked propeller -so our 15 night cruise was changed to include a three day stay in Cadiz - in a dry dock. As the ship was off next on a lengthy ‘ round the world ‘ trip - why not fit the repair in to that cruise ? We were told by the Captain that it was a rare ...
There was so much that went wrong it would take too long to write but in brief, no vaccination checks at departure, ship full of cold/cough/covid with no extra precautions or cleansing/sanitizing, Cunard blatantly lied about dry dock fiasco, propeller was in Cadiz on previous cruise where an attempt to replace was unsuccessful, they knew before we boarded, Lisbon would be cancelled confirmed by ...
Having sailed many times with Cunard we looked forward to the Christmas / New Year cruise. We were supposed to have priority boarding - didn't happen. We had asked to be seated on a table for 8 for the evening meal. Didn't happen - got a table for 4 and maitre d' not interested. No cocktail parties - because of Covid but 1000+ people dined together at each sitting and similar numbers in the ...
WE chose this cruise , as being frequent cruisers on other lines we had heard of Cunard 5 star reputation?
It was to celebrate our 50th Wedding Anniversary and a 70th Birthday so very special.
We found the ship despite the Christmas decorations tired and cold particularly in the dining and public areas,
The food was good, but limited and repetitive in main dining and the buffet ...
Did the Xmas cruise after a break of 3 years due to covid. Glad that all the important features and standards have been maintained. Yes there were changes but were all beyond Cunard control. International legislation regarding the environment and Covid regulations meant that, just like life in the uk, things had to change. Life or cruising will never be the same again. The food,staff ,service and ...
A disaster from start to finish. At Southampton, despite all the promises that proof of vaccinations will be checked, nobody was asked for this upon checking in. We were then herded into very long seating rows, crammed like sardines. The itinerary had changed, we were not informed, ever. Our cabin, 7167 - starboard aft - (we always choose this area) shook so violently that the bed and pillows ...
We have cruised with Cunard several times mostly recently last summer on Queen Elizabeth.
We were excited to try Queen Victoria and to experience our first pre-Christmas cruise.
We had several emails from Cunard on the weeks leading up to the cruise, most of which were reminding us of the health and safety protocols. We were also reminded of the need to bring proof of our COVId vaccination ...