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Very Good

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Ventura

Aurora

Azura

Kusadasi

Like most of the passenger's aboard, we were doing this cruise to get away form the winter weather. This turned out to be a very lucky choice! From beginning to end we had wall to wall sunshine and calm seas with only a couple of bumpy days leaving and returning to UK home waters. We did have a bit of rain in Tobago and Antigua but it was brief and of the 'liquid sunshine' variety. We've never been so lucky on  cruise of any length, let alone 55 nights. 

We appreciated the new 'Grand Tour' features - a glass of fizz for everyone on boarding (which was quick in our case), a 'Half Way Round' and a 'Farewell Party' were both included and the Ligurian's had a tea at the Biltmore Hotel in Miami. Not the best of events sadly, tho' it was a good thought. It meant missing most of the attractions during our one day in this lovely city for a start and the organisation was poor. The hotel was fine (Entertainment Manager Hughie quickly found the best bar!) but they failed to get welcome drinks out onto very hot balcony quickly enough and queues formed which the ship's people did little to alleviate. Very big tables meant the food and drink was difficult to manage and a lady singer made conversation very difficult. Apart from Captain Pembridge's, the speeches were rather tedious and our Carnival host's excitement at the impending introduction of Iona was not the best choice of topic for the dyed in the wool 'small ship' audience! But it was good of P&O to lay the event on - they didn't have to. Leaving Ponta Delgada the old 'Great British Sailaway' was superseded by the new-style 'Celebration Sailaway'. Lots of live music from a house band some ice carving and enthusiastic dancing form the Hosts. Personally, we did't miss the jingoistic flag waving and community singing of the old Sailaways ; at least it was a pleasant change. 

The destinations were all predictable in the Caribbean. Lots of tours from the excellent Excursions team - often ignored by the passengers who usually rushed ashore on the hunt for WiFi in order to tell their friends what a great time they were having in the Cruise Terminal - what,me cynical?! We had three days in Barbados owing to a medical emergency requiring a fast crossing. The third day we moved to the remote Flour Mill Berth across the main harbour. This would have been a bit of a disaster for a one-day call but it worked for us and lots of others. There was a good beach a couple of hundred yards away and the Mount Gay distillery visitors centre was even closer.

The island chain was a very busy part of the cruise but the weather meant that beaches were a good option everywhere. The highlight for us was a visit to Bob Marley's grave in Jamaica. The whole tour was deafening but quite compelling. We were provided with a meat pie for a snack and were offered unlimited Ganja (eagerly taken up by several passengers).The ports are always interesting and for the first time in the Caribbean we were struck by how many, and how many LARGE ships, were in port. In St Maarten we were not only in with Britannia and Azura but 3 other ships including Royal Caribbean's Harmony of the Seas - 5500 passengers! Having never seen one of the sisters close up she was an awesome sight. In all there were 18000 pax in port - quite overwhelming the lovely town and island. In Cozumel there were even more - 8 ships and 20000 passengers. As we left, Celebrity Edge added a few thousand more.Though Cozumel did cope with the numbers better. We enjoyed chatting to the vast number of Americans who were almost exclusively absorbed by the Harry and Megan story which was live at the time.

For us, the highlight of the cruise was the USA. New Orleans is quite unique and the lively jazz music was everywhere. A number of early Mardi Gras parades made it a treat, For the first time we managed to get a trip on the only steam stern-wheeler 'Natchez'. A very imposing vessel providing our tour with a lovely meal and great sights. In Port Canaveral we went on a lagoon cruise looking at manatee, dolphin and exotic birds. Very well hosted and a marked contrast to all the busy places we'd been. 

On the ship the entertainment was copious. Pleasingly there was almost always a 7pm show in Carmen's (the Show Lounge) as well as the main shows in the theatre. For the first time we experienced Club dining times of 6pm and 8pm - the half hour earlier start suited the late sitting particularly and the shows were timed to suit the dining times. One good move by the ship was to introduce a number of Italian evenings in the Beach House and Thai evenings in Sindhu. They made a good change to restaurants that inevitably became unappealing on a long cruise. Well done - a good initiative and apparently well-supported by passengers. We were told that this was because the cruise was 'older' (apparently the average age was 72 which we thought was pretty young!). There were a lot of (variable) tribute acts but some excellent comedians. Unfortunately the Headliners were sidelined a bit. A pity as they were a very good bunch - their 3 hour production of the comedy play 'Relatively Speaking' was played to appreciative and very full theatre. 

Our main criticism was of the quizzes which is a staple of P&O's longer cruises. They are always a social event but the quality of the questions was very poor and the individual quiz attendances fell from dozens to less than 10 by the end of the cruise. Maybe not poor, probably badly targeted is more appropriate. The lazier entertainment hosts used the new quizzes provided by P&O. Each is shown on the pub's TVs and has three levels of difficulty - easy, moderate and hard. The general knowledge quizzes we were usually given were targeted at a very different generation to ours - one was even titled 'Family Friendly (9!)'; and this on a child-free ship! Some folk complained that the same people won every time (showing that the best quizzers always have the widest knowledge!) but that matters not to us - we play against our own (dismal) standard!

The passengers were generally very clubbable and the staff were as peerless as usual so we had a great trip. Many of the best crew were destined for Iona (or Virgin Cruises allegedly!) but the cruise was increasingly overshadowed by the emerging Coronavirus pandemic. A cruise ship is ripe for infection even in normal circumstances (we apparently had some 150 chest infections afflicting our cruise) and the publicity given to the problems of Diamond Princess, as well as the impact of the bug on Arcadia's and Cunard's world cruises, meant that we were always aware of what could have happened. We were lucky - what will happen to future cruises and the travel industry in general is yet to emerge. We have a number of future cruises booked - what will happen is anybody's guess

Unmatched weather and full of interest

Had an excellent long haul cruise in 2013 on P&O's Adonia so was happy to trust them with another long haul cruise.

The Aurora is a beautiful ship, lovely and clean, happy friendly crew, great onboard entertainent and excellent food. If you get the right cabin I would highly recomend it but our deluxe balcony cabin was disgusting. The balcony wasn't fit for purpose or as described to me by P&O's port admin staff before making our booking. The layout of the cabin was inpracticle and the air conditioning system was defective pouring contaminated air into our cabin.

1. We were asked to arrive at Southamptom for 1pm and instructed not to arrive early/late as this was our designated time slot to board the ship.

On arrival, one of several P&O female ground crew staff, took our tickets and barked at us in a very loud and unfriendly tone that we should find a seat as there were over a thousand priority passengers joining our cruise therefore we would be boarding late.

Not a nice start, being told you were insignificant and more than half of the passengers were more important and ging to get better treatment. They could have been discrete about prioritising frequent travellers.

The female ground crew, all aged in their eary sixties continously shouted out the same information as passengers arrived creating an umpaitable atmosphere. 

2.A glass of bubbly was handed to passengers as we boarded the ship and crew in shiney white uniforms were there to greet us providing a lovely warm welcome.

Taking our hand luguage we proceeded exitedly to our cabin to see our home for the next 55 nights and was horrified to find our deluxe balcony cabin was anything but. It was dark and closed in.

The balcony front was actually a window with the glass removed. This window frame was still surrounded by the ships original metal structured enclosing in the whole balcony area.  I could only peer over  the wooden bar that had been built infront of the window frame by standing on my tiptoes. The whole structure was closed in. No chance of using the area to sit out in the sun  or take in the view of the Carrabean sea during our well earned and excitedily awaited 55 day trip. (I live in a small flat, so hope you can appreciate why this balcony was so important for me on this once in a lifetime cruise)

The cruise had been booked on the early saver price which meant we coudn't pre-book our cabin number but P&O staff assured me that our balcony cabin would be exactly the same and that by booking a deluxe bacony the cabin would be bigger. 

The crew couldn't move us as the ship was full capacity and the 'hotel' manager told me we wouldn't get our money back if we abandoned our cruise.

3.We later discovered our cabin (the rear of deck 8) was originally part of the childrens play area and had recently been converted into one of 5 cabins.  

A couple at our dinner table also booked an early saver deluxe balcony cabin but unlike us didn't accept P&O's verbal assurity as we had and wrote to them expressing instructions for a deck 10, middle of the ship location with a proper glass panel balcony as orginally constructed  to accomodate a deluxe balcony cabin.

They had exactly what we had expected and paid for. A lovely spacious cabin, laid out exactly as described and shown in P&O's brochures photo, nice and bright with ots of draw storage space.

4.Our cabin was very narrow so the layout was different. We didn't have a chest of draws like the other cabin i had asked about this but it wasn't possible because of the limited space.  The narrow room also meant the tv hanging on the wall at the bottom of our bed was in the way. It was dangerously close and my partner constantly hit his shoulder when squeezing pass to get in and out of bed.

The lady in the cabin next door to us was unhappy with her balcony 'same as ours' and was mislead by the reception staff who wrongfully told her that nobody else had complained. Her cabin was the same size as ours, she had the space all to herself  but was only charged just over half the price we were charged for our cabin.

5.A few nights into our cruise we woke up in the night with a strong smell of sewage coming through our air conditioning unit. This happened a secnd time further into our cruise.  Each time we reported it to reception we were told no work was being carried out and the smell mysteriously disappeared immediately after

6.Paint fumes flooded our cabin from the air conditioning unit on many occassions throughout the cruise. Each time we were told no painting was being done and after being told this on one occassion I  went out on deck, near our cabin and they WERE painting.  

The fumes were coming out from the air conditioning unit directy above my side of the bed and I spent the last 10 days of our cruise ill. (I am still unwell now 2nd March) an engineer came to our cabin towards the end of our cruse while I was particularly ill, he was a bit surprised because we had left our cabin door wide open to try to circulate the air. He told us it wasn't possible to switch off the air conditioning, we had no control over the toxic fumes entering our cabin.  Because our cabin had recently been added on I suggested the air conditioning controlling our cabin  was at fault. 

We expressed our disatisfaction and the fact nothing had been done about it and how it had affected both of us and made me feel so ill. He said he woud get on to the department cntoing the air conditioning. He didn't get bac to us but the last couple of days of the cruise was fume free.

The balcony had a big impact on our holiday and we simply woudn't have booked this particular cruise if we had known what we were going to end up with. We trusted P&O and took their word as being factual and honest.

This together with the lower spec compared to the other deluxe balcony cabins and most importantly health implications surrounding the airconditioning unit warrants the one star rating we have given in this review.

It is a shame because the Aurora really is a beauiful, splendid ship. The rear swimming pool and sundeck is a rarity these days as ships tend to crame more berths into the back of them now. I did love the ship and will miss her.

I am disapointed with P&O's treatment of us. And to be honest saddened by it as it should and could have been an amazing holiday. We had cruised with them long haul to the Carrabean in 2013, we are in our fiftys and represented the next generation of P&O's cruisers.

SUGGESTION IF YOU'VE ALREADY BOOKED.

1. Get everything in writing. Be a nuisance and be insistent about what you expect.

2.Take an extention 3 pin plug lead, with lots of sockets with you. You only get 2 plug sockets in the cabin. They are on the dresser, away from the bed. The plug on the kettle is extra wide so the 2nd plug can't be used at the same time. Hence extention lead with lots of sockets. 

3.take your own brand of washing detergent and stain removal spray for the launderette

4. Take a pack of antibacterial wipes or spray to wipe down door handles, light switches and tv remote in cabin. Our cabin steward kept our cabin lovely and clean but I woud recomend th8s precaution 

5. I was surprised at the crews reluctance to insist passengers use of antibacterial gel. Equally shocked by the number of passemgers not bothering to use it when re-entering the ship at ports and the buffet cart.

After gathering your food, i would recommend washing your hands again thoroughly before sitting down to eat, especialy if you have bread rolls to handle and other food to pick up.to eat.

Observing passengers not cleaning their hands then using the coffee machine and picking up food tongs to handle food puts you at risk of picking up their nasty germs

6. If going to the beach. I often found the sunbeds to hire were too close for comfort. No space, no privacy.. I took a large sheet from home and spread it out on the soft sand to lay out on. Much more space, you can put it where you want and often bag a much better spot on the beach, plus save $10 a time on sunchair hire!!

Cabin D205 deluxe balcony cabin appauling and not as described and expected

The opportunity to travel up the Amazon, Central America and Caribbean. The whole cruise was excellent in every way. The many ports of call, experiencing so many places, the excursions well organised. The crew were excellent, a happy ship and you felt it. Nothing was too much trouble. The waiters couldn’t oblige you more. Entertainment on the whole good including the Headliners shows. The activities on board were very varied - excellent watercolour class and new popular Ukulele class.  The celebrity speakers where brilliant - Rev Richard Coles, Eric Knowles, Wayne Sleep and Sue Holderness (Marlene from Only Fools and Horses). We travelled from South Wales by Cruise Connect, it was a long journey because of the many pickups. We eventually arrived in Southampton at 3.30 and eventually boarded at 4.30. Heavy seas on the way across the Atlantic, but Aurora coped with it well. Always found her to be a very stable ship. 

Would highly recommend this Grand Voyage. Have done the Amazon now so wouldn’t go there again as have now experienced this amazing place. Definitely Central America and Caribbean.

Aurora is going Adults only in May, but there were no children on this voyage (only young son of one of the Officers)

Amazon Adventure

25 days Southampton to Caribbean and back

Embarkation worked well came from home on Eavesway Travel on the ship inside 1/2 hour of arriving.

Aurora is one of the older style ships and suits us looking a little worn here and there but nothing major and doesn't detract from her.

Cabin C190 balcony plenty big enough for the 2 of us clean and bright, plenty of closet/drawer space. Be aware the beds are lower than normally found, only 7" of clearance.

Bath and shower in this cabin. I couldn't stretch out in the bath 6 ft tall but was adequate, plenty of shelving behind the mirror. Balcony is enclosed so does stop some of the breeze when travelling, 2 reclining chairs footstool and table personally we could have done without the footstool to give a little more space.The TV is not really up to scratch little choice of channels though the films were ok. The bridge computer isn't that good on the TV and you can't get a balance on the screen not hooked up, but I believe this is to be updated.

We had club dining and had excellent service all week, food was good and varied enough for us no need to have the same meal twice if you didn't wish. Possibly overall the best food we have had on P&O. Buffet was adequate never had to scrum for a table and always a good choice of food available usually hottish. Grab and go is useful if you want to eat at your sunbed or cabin though is repetitive, didn't try the burgers or hotdogs as I don't like them from under a heated counter always seem to dry. pasta was ok and chips were good. didn't use select dining as we were happy with the MDR and the people we dined with.

All the entertainers were very good Rouge Duo and  William Caulfield were exceptional.

Willie Thorne gave a good talk as did Ron Gatepain on various sites around the world.

Sunbeds were never a problem always seemed to find somewhere to lay my head. Gym was ok never too crowded and enough equipment for most.

Service in general was very good in all the bars very little waiting and adequate seating. Reception was very good never a queue always a good sign and dealt with my queries/requests quickly.

Ports were all good though Guadeloupe was closed for Easter bad timing or what one of the 3 ports we hadn't visited. We didn't use any of the tours never do always go it alone.

All in a great cruise, we have already booked Oceana for next year and wouldn't hesitate to go on Aurora again.

Had a great time

I have been on Aurora before and although it was not brilliant it was ok and the timing of the cruise was good. However this time round the cruise was not only awful, cheap tasteless food, miserable crew, dirty cabins, hostile reception staff and manager, the persistence of the crew in selling you stuff especially from the Spa team was very harassing and brutal. Whilst eating lunch they would hover over you say hello then try and sell you something. It was horrible, sly and very pretentious in order for a service. I booked a further 2 cruises on PO ships for later this year and 2019 but as soon as I got home I cancelled them at a loss of a huge deposit but I rather lose a deposit then to have to suffer a extremely unsatisfactory rude crew team where the food is horrible and they try and get you to pay extra for room service food which is of a poor quality and the room service crew so miserable as if they are doing you a favour. Never again PO!!!!!!!

Really awful experience

A Dirty and tired ship . Most of the staff are friendly and very helpful a few rude staff on reception .

Hygiene on board is very bad . Hand washing is not actively promoted or enforced in public areas 

Entertainment was laughable very poor !

The food was plentiful but average to poor quality very little choice for special diets . Indian style food far too often ,most of the desserts contain animal derived gelatins seats in the self service buffet are stained 

With early departures 16.30 at ports of call you really cannot enjoy a good full day on shore . Be prepared to walk to get to the towns shuttles are not provided everywhere as promoted.

The cabins are dark dusty and dingy the carpets in them were stained and dirty the showers dribble from hot to cold .

Excursions are expensive and not always available if there is not enough uptake and so are canceled frequently.The spa is  expensive for very poor quality treatments !

A cruise is what you make it however if you value cleanliness and quality this ship is not for you.

Dirty ship

Leaving and returning to Southampton with some new Islands in the itinerary were the main reason we chose Aurora R803. We know P&O well but not this ship, we were pleasantly surprised. Everything is close to hand with a good choice of bars and restaurants. The crew were friendly and efficient and the food in all restaurants excellent be it Buffet , MDR or the three speciality ( extra cover charges ) restaurants, Sindhu, Glasshouse and Beachouse.

Drinks were reasonably priced , typically the same as a UK South East pub might charge.

The ship was clean but tired in some areas. Our cabin B142 a deluxe balcony on deck 10 was well appointed with lots of storage space but rather let down by a shabby carpet.

In rough weather we also noticed a “Woodpecker” took up residence in the headboard but this could not be tracked down on inspections. A great location though, two decks up to Lido and buffet and three decks down to promenade and shops etc.

The daytime and evening entertainment was poor compared to what we have experienced many times before on P&O.

Three new Islands for us, Tobago ( beach day at Pigeon Point, excellent ) Guadeloupe ( closed for Easter Sunday ) and Martinique ( took a ferry to Ainse Maitan beach, very nice )

The other Islands, St Kitts, Antigua and Barbados we’ve visited many times so more beach time. We stopped at Madeira on the outbound and Ponta Delgada ( Azores) on the way back. The weather was generally good apart from the Azores to Southampton when we encountered Force 10 gusting to Force 12 and 7 to 8 m swells.

The passengers were the usual mix of P&O , generally friendly, a few moaners, lots of walking sticks and mobility scooters but OK in the main.

Embarkation and Disembarkation were excellent, we were off by 08.45am and home to West Kent by 11.30am. Overall an enjoyable cruise. Well done the crew of Aurora.

Caribbean round trip 25 nights.

We were on Aurora's Grand Voyage in 2015 when we went round South America to Australia and back. The bits we missed on that trip we enjoyed doing on this one. Captain Pembridge who joined in Rio from his usual ship Britannia is obviously a guy on the top of his game. We travelled with him on Aurora back in 2009 and were impressed then. When he joined we were confident that we’d have a good cruise. 

The highlights included getting into the Falklands where we had a great day with the quirky locals. It was obviously important that we got in as so many passengers wanted to visit the graves of friends and family. It was rather poignant. Going round Cape Horn three times in the sunshine was an unexpected treat and the Beagle Channel was seriously undersold by P&O. It was absolutely breath-taking. The scenery was a cross between the Norwegian fjords and Alaska – with huge snow blown mountains as a backdrop. Truly magnificent. We had first class commentators and wild life experts throughout the voyage. Maybe the only thing missing was a map of the complicated route we sailed through Patagonia. For us personally the best experience was our overland to Machu Picchu. It was four hard days but, as it was 1st class throughout it was absolutely memorable. The Monasteria hotel in Cusco was superb, as was the IncaRail dining train, and the guides were very good indeed. Our ‘bus’ had a reunion in the Beach House back aboard some weeks later and we were all still full of the tour. It’s too easy to get blasé about cruising but everywhere we went was bang on. It’s the first cruise we’ve been on where we not only got into all the ports but actually had an extra one – well, a second day in Martinique. That said 6 ports in 7 days on the trot in the Caribbean was a bit busy. However, if we had just done a couple and rushed home we’d have arrived smack in the middle of the bad weather in the UK so it was all for the best. 

The extras that made the cruise feel like a mini-world cruise we much appreciated. The Half Way Round and Farewell parties were exceedingly generous in terms of refreshments and very good at getting the passengers mixing well. They worked. Our address list is a mile long – and we already knew lots of the passengers from past cruises. The Ligurian 'Afternoon Tea' event at Sunbury Plantation House on Barbados was a very pleasant surprise - mainly because there was very little tea and copious amounts of champagne! We thoroughly enjoyed it (maybe because we were near where the food and drink came from!). Again, something P&O didn't have to do but which added to our enjoyment of the cruise. 

The entertainment was very well balanced for us. Mac Frampton and Graffiti Classics both stood out but we enjoyed everything we went to (even The Totties!) – and we also enjoyed a good few evenings off when there was nothing on that we fancied. Jon Bartram led a good team with his own style of energetic sailaways; he even managed to involve a surprising number of British on a neighbouring Royal Caribbean ship which all added to the fun.  

The quizzes never stopped and the only criticism we would level is that the live music in Champions preceding the quizzes was always far too loud. Teams had to get there early to get a seat and then we had to sit silently as talk was impossible. One for P&O to look at I think. A pity, too, that the standard  of the food on the second half of the cruise was unusually average. Spaghetti bolognaise with Broccoli and Rosti potatoes? I don't think so.  

65 nights is hard to summarise and I am conscious we’ve  missed out mentioning all the lovely bar and restaurant staff whose company we enjoyed throughout the ship. Many passengers don’t deserve such a good and committed team. That said, there was much less of the all-to-common 'P&O moaning' than we’ve experienced in the past and I’m glad to say that when one couple of passengers unjustifiably let fly at the gangway staff on one occasion, everyone in the queue told them to shut up and behave! A ray of sunshine!

If, like us, you like a long, non-sectorised cruise to get away from the British winter, these cruises are both excellent value and give you a chance to see distant parts of the world. I only wish that P&O would head out East again on a no-fly cruise one winter. It seems a long time since Adonia did it in 2014

A voyage round South America where nearly everything worked

We like the Aurora for longer journeys having been on a world cruise on this ship. However were very disappointed with the entertainment on this South America Voyage.  The majority of the acts - some good - were in the same vein ie songs from the shows. We appreciate that it may be difficult and expensive to fly multiple acts long distances but  perhaps P and O should take this into account when preparing these itineraries. The sailaways were poor - on one occasion the Ent. Manager was “shouting” to another ship!  The Headliners shows were somewhat disappointing, most of which we has seen performed by other companies to a much better standard. Also the  food is not up to past standard. The meals in the Sindhu and Glass House were very good. The staff are as always polite and always willing to help. 

Overall experience was average, we feel P and O need to take a better look at their clientele on these type of cruises.

Entertainment

Cruise chosen as a way of seeing the Caribbean and enjoying lengthy times at sea.

Ship is a fantastic ocean going vessel and rides it so well.

That's where it ends. Very tired and plain looking even after a recent refit. the biggest disappointment was the food. You would never starve but boring, bland old peoples food. No taste, no flavour etc.. I suppose they are catering for the age of the traveller(79 on this cruise). Even Sindhu served a Rogan Josh that had rubbery beef and NO chilli. No heat at all. Similar in the Medina and buffet(school cafeteria). The beach house served overdone lobster and scallops(twice, so disappointing) especially paying for the privilege. Having sailed on Celebrity Solstice previously the food was a major letdown. Dont go if food taste is a requirement. Plenty of areas to hide away. Crows nest is good. Peroni draught in Champions cold and fair priced at 4.95 Pint.

If your a big drinker take your own spirits on. Friends took 12 litres of Vodka on an and took it on deck in water bottles. Bought mixers for a pound and you have a cheap drink.

The real secret is the glass house. Very underused. The wines and champers are better and same price or cheaper than the bars. The food here is exceptional and worth paying extra for. Cabin ok, windows dusty internally.

Be careful on longer cruises as the ages go up and the disabled are everywhere. Wheelchairs, walkers etc so all lifts are slow. Use the stairs. It is a worry how many disabled are really quite mobile when fighting over chicken legs, port days etc..

P&O again. Not for us

Very average cruise

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