4 Southampton Norwegian Bliss Cruise Reviews

The embarkation and disembarkation processes were both fine, no problems or delays at either Southampton or New York. I must confess that the balcony stateroom i received was extremely small (not even 140sqft), wardrobe is just so closed ... Read More
The embarkation and disembarkation processes were both fine, no problems or delays at either Southampton or New York. I must confess that the balcony stateroom i received was extremely small (not even 140sqft), wardrobe is just so closed to the bed and very difficult to get in out anything out of it (and i am skinny). Bathroom was ok, no complaints. Dining venues were fine, as the ship has a bit of everything for everyone. The service and attendants were very good throughout. The entertainment and activities aboard the ship were numerous and for everyone. Good quality shows suck as Jersey Boys and the Tenors of Rock, and excellent display of Art shows and auctions. The internet service was very good 99% of the transatlantic voyage. I selected the unlimited internet package which i prepaid before embarkation, and it was a great decision. (Cunard should learn from this service and implement it!!!) Likewise, NCL should learn from Cunard QM2, that the SPA should be opened and available for everyone willing to pay for the service, and NOT TO LIMITE the service to only 180 people out of thousands travelling, i was very disappointed about this. However, the pros and cons, I will travel again on the Bliss, and perhaps I should try The Heaven next time. Will see!!! Cheers!!! Read Less
Sail Date April 2018
Inaugural cruise, crossing the Atlantic Ocean. The ship was beautiful however only 2300 people were on the ship and you could not get a seat in any of the bars to listen to the music. I was in the Haven and the room was extremely small, ... Read More
Inaugural cruise, crossing the Atlantic Ocean. The ship was beautiful however only 2300 people were on the ship and you could not get a seat in any of the bars to listen to the music. I was in the Haven and the room was extremely small, never been on anything that small . The room had a bathtub that was so small and curved you could not stand properly I have a problem climbing so I asked for a seat for the tub and they supplied me with one, however,the seat did not fit in the tub . Comforter on the bed Was so heavy it would fall off the bed on the floor when you got up during a good chance you could trip and fall(good thing I travel with a light). The haven restaurant should have a different menu every night or a special for the night you get tired of the same every night. They give you 4 specialty restaurant and that was nice, but it is nice if you could meet people in the haven and eat with them. Food was great and service excellent. Read Less
Sail Date April 2018
First the Pros: Embarkation and debarkation were swift slowed only on debarkation because many non-USA had to be photographed and fingerprinted. The ship still had the ‘new-car’ smell. The Observation Lounge was spectacular with ... Read More
First the Pros: Embarkation and debarkation were swift slowed only on debarkation because many non-USA had to be photographed and fingerprinted. The ship still had the ‘new-car’ smell. The Observation Lounge was spectacular with 180-degree ocean views, sides and top. The bars were numerous. Opportunities for dining, snacking or just sitting were more than adequate. The layout of the Atrium was perfect. The District Brew House with dozens of taps and 180 ocean views was our favorite. The electric outlets in the cabin were three, four if you have a European to US 2-prong plug where the coffee maker plugs in. The automatic closing of drawers and closet doors was a nice touch. The shower is magnificent with six directable jets hitting your body plus the pull-out shower head. The soft couch cushion is an improvement over the board-like couch on other NCLs. The touch entry key card was very convenient. The ‘make up cabin, etc.’ switch inside the cabin was convenient. The race track was a hoot. The simulated sound of the engine made you feel as if in Daytona. The Jersey Boys show was spectacular. Now the Cons: We expected to be the first inhabitants of our stateroom. After finding a hair ball in the shower and the coffee maker with a used packet, we felt let down. We booked a mini-site. The word ‘suite’ envisions something ostentatious. The cabin was about the same size as that on NCL smaller size ships. The balcony was even smaller, barely allowing two chairs and a small table. The splendid Observation Lounge was turned into a bedroom. Guests were sacked out and snoring on the long lounges. With food and drinks near, they hogged the couches all day long. The race track needed at least three hours to book and this with the ship at 50% capacity. The Jersey Boys reservation was booked on all days and a matinee performance had to be scheduled. There was no way to tell if people reserved more than once. Strange debits appeared on the account for us and other guests and had to be reversed. The Wi-Fi was slow and took about 5 minutes to reach one’s e-mail server. The Wi-Fi logon instructions where in error. The username was your e-mail address. Our 60 minutes per person were not 120 per cabin. To utilize the next 60 minutes a new username was needed but since wife and I have the same e-mail address, using her 60 minutes bounced. “Just use a fake e-mail address” we were told. Some table placements in the Taste and Savor were ridiculous such as placing a 4-person table in a 90-degree corner or as happened to us, a table where we had to rub elbows with the servers in the food prep area. Ordering was done by the server using a blue tooth touchpad screen held like a baseball glove. Searching for the proper entry took time and selection was limited to the entries on the screen. “Want eggs benedict without the potatoes?” No such selection. The table placement in the Manhattan center area was so tight that if you wanted to get up, you bumped someone. Those beautiful mahogany railings only took up needed space and forced the server to reach over them to serve you. There were a few free TV movies but no schedule as to when they would start. Many others were available for $9.90. It seemed as if you were nickel-and-dimed to death. Read Less
Sail Date April 2018
Review of Norwegian Bliss based on its Maiden Voyage - April 21, 2018 12 Day Transatlantic (TA) Cruise Background: This review is based in part on comparisons with our past experience on 2 Celebrity TA’s, 1 Cunard QM2 TA, 1 Celebrity ... Read More
Review of Norwegian Bliss based on its Maiden Voyage - April 21, 2018 12 Day Transatlantic (TA) Cruise Background: This review is based in part on comparisons with our past experience on 2 Celebrity TA’s, 1 Cunard QM2 TA, 1 Celebrity TP and 2 Celebrity Caribbean Cruises. We have no connection with the travel industry. At the time of our Bliss TA, starting from Southampton UK on 4/21/18, the ship carried about 2200 passengers - or less than 50 percent of its passenger capacity. Similar to all our other cruises, we had a mid-priced Veranda Mini-Suite room on Deck 10 for which the total cost, including all fees, taxes, mandatory gratuities, ultimate beverage package service charge, etc. was $4053.42. That included an Ultimate Beverage Package (UBP), 250 minutes of internet usage, and $125 of On Board Credit (OBC.) Positive Points - The staff is outstanding everywhere, without exception. They lean over backwards to solve problems. I would rate them even higher than our past cruises on other lines. - The food is very good in the Manhattan room and restaurants using the same menu, such as Savor and Taste. We preferred Taste because it was smaller, quieter and more intimate. The food in the Garden Cafe buffet was also very good. - The quiet spots in the Deck 15 Observation Lounge are very, very nice, as is the small buffet available there. As the cruise progressed, others discovered this as well and the space began to reach capacity. - The cabin bathrooms, showers and sinks are wonderful - much better than in the other ships in our comparison. - The talks on upcoming ports (by Janice Leader) were very detailed and complete, including maps, pictures and history. These were much better than we have seen on other ships which just seem to guide you to jewelry stores. - The Jersey Boys, Tenors of Rock and Beatles shows were absolutely outstanding. (In contrast, the Havana show team and sets were very good, but they were tied to a completely forgettable musical score.) - Internet access was good throughout the ship and the speed and delay much better than on the other ships we have been on. - The Gym is quite good, and open early. - We enjoyed the short morning Trivia, Origami and food demonstrations in The Atrium. It is also close to Starbucks, whose coffee we preferred to the ships. Minor Negative Points - OBC cannot be used for mandatory gratuities as on other lines. - There are no daytime enrichment talks (on sea days) as opposed to the rich lecture series we have seen on other ships. On our other crossings there were usually 2 morning talks and an afternoon talk or show in the theater on sea days. - The cabin light scheme, requiring the insertion of our key card before the room lights come on, is cumbersome and unsafe at night. We finally resorted to having one person hold open the cabin door to let in hallway light, while the other person went in to activate the room lights. - The soap dispensers in the public restrooms are of very poor design. Most people could not figure out how to use them, and by the end of the day many were empty. - We had numerous billing errors which took several days to sort out. - Early in the cruise, there was a very noticeable smoke smell on the 8th floor covering the area from the elevators to the Atrium. Smoke was also sucked into the Cavern club when people came in. This got much better as the cruise went on. - There were no seat covers available in the ladies rooms, as there were on other ships. - We paid extra for a mini suite, but the available space seemed about the same as a standard Veranda cabin on other ships. Shelf/cabinet space for storage seemed less than on other ships. - There were no daily world news summary newspapers as on other ships. - There seemed to be no daily announcements from the bridge giving weather, sea conditions, location and area facts as we have become used to on other lines. The daily event announcements were fairly easy to hear. The art auction announcements were the loudest, most frequent, and most annoying. Most Important Points - Even carrying less than 50% of capacity, there was insufficient capacity and excess competition for key events. For example, for evening shows in the main theater (capacity about 870), you needed to line up 30-45 minutes before the show to get a fair seat. At the Cavern Beatles show (which is superb) we arrived 30 minutes early and got standing room only. A few nights later, we arrived 45 minutes early to get a seat. The capacity of that room is only about 250, depending on how many standees can squeeze in. - The same is true of the better specialty restaurants. There is a very good computerized display in the main hallways that shows dining availability. But if you want to eat at the better restaurants you need to book days in advance or accept a poor time. - Consider the value of the Ultimate Beverage Package carefully. At its list price, you would have to drink 7 - 8 drinks per day per person to break even. (We chose it is as one of our bundled benefits, so the break-even point might have been lower.) It also added an additional total of $427.20 in mandatory service charges (covering 2 people for 12 days) to our bill. I should have investigated ala-carte pricing or an alternate use of the bundled benefits more closely. - Consider the useable value of the Specialty Dining Package carefully. You may need to schedule days in advance and may not get in to your desired restaurants. Overall The Bliss is a beautiful ship with an outstanding staff, and we had a very good cruise. But we both observed that, even at less than 50% load, there was a competition for resources that we did not like. A cruise should be a relaxing thing and one should not have to worry about lining up early for something. I cannot imagine what this ship would be like at closer to full capacity. Even a major re-thinking of the number of shows and venue sizes leaves the specter of the need for careful advance pre-scheduling for shows and restaurants. This is not like the casual cruising that we have seen on other lines, and the opposite of the promise of Free Style. Read Less
Sail Date April 2018
Norwegian Bliss Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.9
Entertainment 4.0 4.0
Public Rooms 4.5 4.1
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 4.5 4.1
Value For Money 3.5 3.5

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