7 Southampton to Europe - Eastern Mediterranean Royal Caribbean Navigator of the Seas Cruise Reviews

My how standards have dropped. The ship was dirty, tired, shabby. The crew were indifferent, never rude....just completely uninterested and world weary. Can't remember how many shoulder shrugs I got when I asked for something ... Read More
My how standards have dropped. The ship was dirty, tired, shabby. The crew were indifferent, never rude....just completely uninterested and world weary. Can't remember how many shoulder shrugs I got when I asked for something completely routine....like a mug for my coffee? None left apparently. Carvery section was almost always empty with a tough curling bit of meat on it and no staff in sight. Lunch was boring and samey, although tasty enough. Desserts were awful. Thick clods of 'mousse' and tiny lime jellies in plastic pots. Silhouette Dining Waiters were terrible, kept getting our orders mixed up and forgot my husbands pre ordered birthday cake. Had to be reminded when almost everyone left the table. Diamond Club was a joke. Queues of people shouting for drinks at a makeshift bar, no seating, bad tempered bar staff, free loaders coming in, leaving with as many drinks as they could carry, laughing in the corridors about getting free booze. Last few days the diamond club staff realised their mistake and took over the sky bar, roping it off and asking for show of passes. Nothing like the cruises we have had in the past. Really disappointed. Read Less
Sail Date October 2016
We are a family of four: Mum and Dad, 12 & 15 yr old girls. And we found there was something for everyone. Personally me and my husband liked just liked chilling by the pool and my daughters liked exploring the boat. They had a go at ... Read More
We are a family of four: Mum and Dad, 12 & 15 yr old girls. And we found there was something for everyone. Personally me and my husband liked just liked chilling by the pool and my daughters liked exploring the boat. They had a go at the flow rider, climbing wall, swimming pools and the ice rink, but it was only one for like a couple of hours on a few days which was ridiculous they were very disappointed by that and the ice wasn't the best but they did have s good ice show. The food was really good quality and the windjammer had a good selection of food and the sapphire dining room was good as well but the food was all really repetitive and I then found it hard to choose something to have. All service was incredible at the sapphire dining room we had a server called Oliver he was so lovely and good with the kids and then we had a cleaner to clear the room and he was called Dennis and he was incredible and made the best towel animals Read Less
Sail Date August 2016
Our first cruise.Family of 4.Getting on the ship was smooth and hassle free..First empressions were pretty good clean and well presented.Our cabin was small but cosy and clean.Our bags arrived on time.The ship was quite impressive.The ... Read More
Our first cruise.Family of 4.Getting on the ship was smooth and hassle free..First empressions were pretty good clean and well presented.Our cabin was small but cosy and clean.Our bags arrived on time.The ship was quite impressive.The staff we met were incredibly helpful .anything we asked was answered and dealt with fully. Windjammer food was not to bad and food in the main dining area (Saphire) was really good.infact most things we experienced on the ship was really not too bad but the real problem was the shear amount of people on the ship.simply too many.there were too many kids (even though we were with ours) .the whole ship was just too packed.the main pool areas were terrible messy, no chance ever of getting a deck chair.jam packed with crazed children pumped up on crazy pills.My children are a lot more sensible and were shocked at the behaviour of some children..some parents were letting there kids go crazy throught the ship.it all became too much at times.the childrens clubs seemed ok but were not really able to cope(not the fault of the staff who were great).There were quieter parts of the ships which we were forced to go to at times. The evening shows were mostly great.The service from the staff was good.Embarking and disembarking was not a problem. As a family we did enjoy ourselves but the whole thing was marred by there being too many passengers and super hyper children all congregating in certain areas of the ship on a daily basis.The main pool area was too tacky,busy and felt a bit butlins.Its all about packing as many people on the ships as possible,and with ships getting bigger its all about the numbers.For these reason we will not be using RC again and hence the 3 stars.By the way we were told by staff the next outing on the ship had even more children booked. Read Less
Sail Date July 2016
The Navigator of the Seas (NOTS) is a very large modern ship built in Finland in 2002. We have just returned from a 10 day Madeira and Canary Isles cruise. This was our second cruise with Royal Caribbean but my 37th cruise (32 P&O, 3 ... Read More
The Navigator of the Seas (NOTS) is a very large modern ship built in Finland in 2002. We have just returned from a 10 day Madeira and Canary Isles cruise. This was our second cruise with Royal Caribbean but my 37th cruise (32 P&O, 3 Princess, 2 RCI) since 1963. We are a family of 4 and our children have been cruising since they were 5 and 9. This is not meant to be an exhaustive report. It is just picking up on a few things which I feel are important when making a decision about which ship to book. This was probably our best cruise ever mainly due to the friendliness of the crew, the facilities on the ship and the excellent food and service we received. Yes, the ship is big, yes the ship is very Americanised but somehow (despite my dislike for most things American) it all work beautifully together and provides a wonderful cruise for any age. The Royal Promenade (Atrium) has all the P&O ships beaten to a pulp and makes the Arcadia's atrium look sad and old. That is all I will say on the subject of comparing ships as many people see the same thing differently. It is possible that a newish cruiser who has only seen one or two ships would not like the NOTS but as an experienced cruiser, I can say for definite that P&O have a lot to learn from Royal Caribbean on facilities, crew and design. The restaurants on board are magnificent and the food and the waiters complement this. Every meal we had was superbly designed and hot (or cold if it was meant to be) we did not have to send one part of any meal back at all. There is a lot of menu choice and the offer of "we can make you anything you want if there is nothing on the menu you like" helps even more. There are a number of dining options depending on your mood ranging from informal buffets to very formal dining in speciality restaurants. The evening dress code was reasonably stuck to by most passengers but, in this new cruiser era that is to be expected on all cruise lines. The entertainment was particularly good with acts ranging from Adagio to an Elton John tribute. We also saw a Beatles tribute band and there were 3 production shows plus a juggler/comedian who was very funny. There were also 2 ice rink shows similar to the Disney on ice shows. The bands on board were typically 'cruise' bands but they got the job done. The cruise director (Graham Seymour) also did an adult comedy stand up routine and there were the usual welcome aboard and farewell shows. The very funny Jeff Stevenson was on board but sadly he was limited to a 15 minute routine on the opening show as he disembarked at the first port. There were over 3000 passengers on board and yet, only once, did we have to queue and this was to gain entrance to the ice rink show but this queue was no worse than a queue to enter a football match or to exchange something at the Argos store. In closing, I would recommend to the NOTS to any cruiser who has been on P&O and wants to see to how it should be done. As a dedicated P&O passenger over 44 years, it hurts me to say this but if P&O think that the design of the Arcadia is how is should be done, then they are sadly mistaken. We are booked on the new P&O ship, the Ventura next year and I sincerely hope that this new ship has been built as a sign of things to come for P&O. Read Less
Sail Date October 2007
Having just returned from a 14 day cruise with an 11 year old daughter, I would say that for anyone wanting a fantastic all round family holiday, this could not have been better unless you are looking for things to criticize. Everything ... Read More
Having just returned from a 14 day cruise with an 11 year old daughter, I would say that for anyone wanting a fantastic all round family holiday, this could not have been better unless you are looking for things to criticize. Everything was perfect because we all had fun. Yes, it was busy but you cannot expect anything else at the height of the school holidays. Yes, there was a huge range of people from different professional levels and backgrounds but when you have a family this matters not and when you go on a ship like this, what else would you expect???? Children can attend kids club if they wish and those who did, had the time of their lives starting early in the morning until 1.00 am in the morning where they chose to do so. It was our daughter's first cruise and she was a bit apprehensive thinking she might be bored!! Now, she does not want to go on any other type of holiday and is eagerly awaiting us to book our next one. Embarkation and disembarkation were both excellent. We were on board by 11.30am and in our room and unpacked by 2pm (suitcases all arrived by 1.30pm). Excursions were slick and well organized. The captain even left our anchor behind at one port rather than delay or postpone our day in Rome. Although we had to be diverted to an alternative port one day, the staff pulled out all the stops to ensure that excursions went to plan and that our day was not disrupted more than necessary. Children are catered for in all ways whatever they chose to do. But for those who take children out of school to avoid core holiday time, I would not expect it to be as good but that is only to be expected. In terms of service, we could not fault it. Even to the point that our room attended came off duty when our daughter locked herself out of our room. Cleanliness - well it was better than anyone could have wished for and the bed was so comfortable, it was bliss!! The bathroom with its shower screen, washing line for drying bikinis etc. and loads of storage space was more than sufficient for a 14 day cruise. My only complaint would be the whining of people who seemed to be in pursuit of something which you would never expect on such a cruise. Yes, it is a very big ship with fun to be had all day every day if that is what you want but that is how it is sold when you chose your holiday, so you cannot expect anything different. You can participate in the fun or observe if you wish but equally you can get away from it if you want to because the ship is so large and you can easily find peace and quiet if that is what you want. We had heard criticism of lifts being difficult to catch due to kids "riding in them". This was not the case for us (and there were hundreds of children of all ages on board). We never had to wait for a lift and, on the odd occasion where children did anything likely to cause annoyance, their behavior was soon checked by the staff who did not stand for shouting, running or causing passengers any disruption. We never had to queue for rock climbing, ice skating or golf etc. which considering the number of people on board was amazing. The Windjammer does get very busy at peak times but even so, it is well managed and there was never a time where a member of staff didn't offer to bring cold drinks or tea and coffee to the table. Room service always arrived within 10 minutes of the time allocated and was of good quality. We are already looking at booking another cruise with RCI as many of our fellow passengers did whilst on board. Read Less
Sail Date July 2007
We travelled to Southampton on the Friday evening and stayed at the Holiday Inn. Car parking/luggage drop off was long winded even though RCI stated 'please do not arrive before 2 p.m.'. We arrived at 1.15 and it took 45 mins to ... Read More
We travelled to Southampton on the Friday evening and stayed at the Holiday Inn. Car parking/luggage drop off was long winded even though RCI stated 'please do not arrive before 2 p.m.'. We arrived at 1.15 and it took 45 mins to drop off cases and get a parking space (even though we advised disabled driver the allocated spaces are 'normal' size). This means the less mobile traveller has to be able to walk to rear of vehicle. We took advantage of the online checkin which speeded up getting on board however we had to wait for assistance as the ramps to the ship are quite steep and we had a manual chair. By the time we got on board it was nearly 3.30 so we were able to go to our suite on the ninth deck. We had paid a bit more for a suite as opposed to the balcony cabin we would normally have chosen and this was to prove its worth as our suite became a haven from the crowded public places. We booked the 6.30 sitting and just as well since on average it was around 8.15 by the time coffee was served. The food was good but not fantastic (compared with Celebrity and P&O). The first evening we tried the Chef's Special 'Alaskan Herb Crusted Cod' - this was a great piece of fish on a bed of rice with a full spring onion on top and nothing else! By day three we eventually got a portion of veg/pots with the main courses although one night these consisted of mushy peas and garlic mushrooms!?! Despite the fact they knew my husband used a wheelchair our table was on the front of one of the balcony and therefore involved us having to ask people to move to get past. On other cruises we have been allocated a table near the entrance or on the main 'floor' so this situation has never arisen before. When I asked about an easier location I was told there were no suitable tables available to move to even though several tables near to the entrance were never used during the entire trip. My husband has never experienced seasickness (his seventh cruise) until this trip. He wasn't actually sick ... when I went to the Windjammer I found that a large number of passengers were 'not well'. Smaller ships are definitely better from this aspect because we have experienced a force seven crossing the Med in a ship half the size of this one with no ill effect although we had to hold onto the rails. There are two major problems with RCI - they allow smoking virtually everywhere except the food areas. Even though they are in Europe where most public spaces are smoke free, you will have to endure a smoke haze and stale smoke. Why can't they at least have the Promenade smoke free as there are several other bars throughout the ship that smokers could use. If not then their literature should at least include a warning. Secondly even though it was not yet school holidays those children on board were allowed to 'run wild'. They were allowed to run around bar areas, the casino, the theatre etc; they played in the lifts, the library and people who hoped to have breakfast in their cabin (including us) found the menus had disappeared or every item on them was ticked so either you didn't get breakfast or you had a trolley full of food you didn't want. I found it disturbing that they were allowed to play machines in the casino (in Vegas you can't even enter a casino if you are under 21) and when I spoke to the staff I was told they couldn't do anything in case the parents made a complaint against them! The staff were friendly. The food adequate in the restaurant, better in the Windjammer but at these prices why should you have to serve yourself! Nearly everyone complained about the toast - basically its rock hard because the bread is very thinly sliced, its made early morning and put in a warming oven until the waiter brings it to the table by which time it is only suitable for use if you are having pate. The fruit juices are also limited orange, tomato, V8, cranberry and PRUNE! On all our other cruises there have been buses provided free of charge to the local town centre but RCI charge $4.95 per person each way. Not a big problem if you know in advance, but with the number of stops on a 14 day cruise this can make a hole in your spending. Would we take another cruise? Definitely but its back to Celebrity or P&O as the prices are virtually the same but they are five star and this is three star. However if you are a smoker it will be heaven. If you have children and want to let them 'do their own thing' then you will have a wonderful time. Bigger is not better. Read Less
Sail Date June 2007
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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