581 Southampton Royal Caribbean Navigator of the Seas Cruise Reviews

It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as ... Read More
It's the 2nd time we have been on the Navigator of the Seas. It is looking a bit tired and in need of a refit now (especially some of the soft furnishings) but it's still a great looking ship. We picked the Navigator as it's very convenient to sail out of Southampton - drive down, park in car park where your luggage is picked up and straight onto the ship - swift embarkation. Disembarkation we always hate - trying to find luggage in the large warehouse (there is always one piece of our luggage which ends up in the wrong 'pile' despite having the right number tag) and trying to find a trolley. Our cabin was a little tired looking but kept wonderfully clean by our stateroom attendant. Wouldn't cruise without a balcony - love having that extra bit of space and great to sit and soak up the sun's rays. We ate in the MDR most nights and had great service from our waiter and assistant waiter. Food was generally good - pork and beef dishes particularly good, but veal , chicken and fish occasionally a little dry. Desserts were slightly disappointing in terms of choice - often a better choice of desserts in Windjammer ( and a great selection of cheeses up there as well!). Enjoyed great food and service in Giovannis (lovely lamb chops) and also Sabor (Tapas on this sailing). Lunch on seas days in Sapphire Dining Room is a must - great salads made up personally for you. Self service breakfast in Sapphire also good (and less 'manic' than the Windjammer) but a little more variety from day to day would be nice. Although it was the middle of August and the ship was very full, we did manage to find quieter places to be when we wanted them (the Helipad is always a lovely place to sit) and the Schooner Bar in early evenings was a quiet place to have a drink (except for when they had quizzes in there - just not our sort of thing and the staff doing them not always great).Service in the bars was good and we got to know the staff in the bars we frequented regularly. We did a mixture of our own things and RC excursions in the ports. Disappointed that 2 excursions we had booked before we went were cancelled short notice (less than 48 hours before) due to 'lack of participation', which meant spending extra time trying to decide what else we were going to do - never had an excursion cancelled on previous 4 cruises. Generally getting on and off at ports was fine except it is always really slow getting back on at Gibraltar and getting off at Vigo was very slow as they had technical difficulties. We did have one or 2 little 'issues' over the 2 weeks, but always found a member of staff who was keen to sort for us ( sometimes it took a while to find just the 'right' person to speak to.... Overall, we still enjoy sailing with RC and love visiting the Med ports. Will definitely sail with RC again Read Less
Sail Date August 2018
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very ... Read More
husband and i got there early after staying in a hotel over night so had to be out by 10am so drove to ab parking great start took cases off and walked 1 minute to ship for our second cruise with rc ,embarking early as 10.40 am very smooth early signs ship looks very tired but had a lovely time cabin was 1888 the last cabin on the ship on the 12th floor very roomy balcony cabin everywhere clean lovely sheets very crisp ate in main dining room 10 out of 14 nights had my time dining beautiful food but slow at serving as they have a lot of tables to do but well worth it, ate breakfast some mornings on deck 3 in mdr as its help yourself which is fine, windjammer is lovely help yourselves lovely breakfast just wish they had trays so you could carry a few items at once, but finding a seat is pot luck its all about timing as to what time you go have to work out but views are lovely in there and presentation of food is great , shows are not to bad but not go wow factor, ice show is lovely well worth a look ,bingo some afternoons by pool and in star lounge of an evening ,plenty childrens karioke too much , went to meet and mingle on second day won shopping bag and baseball cap on raffle only about 30 came shame really as over 100 signed up, activities was good played crazy golf couple of times watched flow rider which was very good .casino was good very friendly, met plenty of friends on board mainly in smoking area on deck 11 also deck 4 otherwise you dont really meet the same people twice if you dont smoke ,we used adult pool and adult spar pools never over crowded pool very cool sea water some times a bit green but attendent said it was fine but ok daytime entertainment was hit and miss but theres a lot of everything for everyone read cruise planner that get delivered to your room every night tick off what suits you otherwise you miss things , bars are good quick serving you ,cabin steward yan was lovely cleaning all the time replacing tea and coffee all the time making towel animals every other night, staff are all chatty can not do enough for you nothing is too much trouble for any of them went on a few trips with rc and done our own thing on other stops ,great to sit on balcony with a drink and just look out at sea now for moans our room on deck 12 was lovely overall but during the night the cleaners are scraping sun loungers and chairs up on deck 13 waking us up so i would not go back to deck 12 again but would use rc again Read Less
Sail Date August 2018
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. ... Read More
Embarkation at Southampton was excellent, very fast and efficient and we were onboard by 10.45am. Cold, wet and windy weather meant a rocky journey to Gibraltar and the Royal Parade was extremely busy as everyone was indoors for 2 days. (The 2 days back at the end though were sunny and warm so we were able to stay around the pool.) Our cabin , a grand suite, was lovely, and we enjoyed breakfast on the balcony several times. Our stateroom attendant was great, very friendly, efficient and attentive, knowing all our names from day 1. The windjammer buffet restaurant was great for breakfast and lunches generally, something for everyone, but didn’t cater brilliantly for egg, dairy and nut allergies as nothing was labelled and I had to ask the chefs’ advice everyday. The main dining room menus were very good, service was good, although Giovanni ‘s I have to say was better and more like the standard we enjoyed in the main dining room on previous cruises. It was a bit disappointing to be placed in 5 different areas of the dining room over ther 2 weeks as it was difficult to build a rapport with the waiters but our Headwaiter on day 1 checked up on us every single day which was much appreciated. Shows in the theatre were very good and a broad range of artistes were presented to us. The ports that we encountered were lovely, and the shore excursions that we did really enhanced the experience, apart from Montserrat , a 5 hour round trip with only 45 minutes there. Seville and Lisbon were particular favourites with us. Disembarkation with the concierge was excellent, swiftly off at 8.15 and taken straight to our cases. Our main issue with the ship were the hoards of teenage who gathered every night in each of the stairwells from decks 6 to 10, with pretty poor behaviour and bad language, unsupervised and unchallenged by staff or parents, and running along deck 11 above our stateroom until the early hours. This would prevent me from sailing on Navigator in the future. The other issue that spoiled our evenings was the lack of seating in the smaller bars around the ship where there was live music. We only managed to get a seat on 1 night out of 14. Despite all that, we did have a really good holiday and I would sail with Royal Caribbean again, but probably on a smaller ship. Read Less
Sail Date July 2018
This cruise was chosen for the price and the expected sun. As we had visited each port before except 1 it was an excuse to not do much. Embarkation and disembarkation in Southampton was very easy and smooth. Getting on our bags were taken ... Read More
This cruise was chosen for the price and the expected sun. As we had visited each port before except 1 it was an excuse to not do much. Embarkation and disembarkation in Southampton was very easy and smooth. Getting on our bags were taken from our car and severed to us quickly and getting off our bags were collected the night before, w left at our allocated time and bags were easy to find and exit quickly. The ship is clean, tidy and lots of things to do. The Helipad is a fab place to watch leaving and e tearing ports, the main restaurant is a must for breakfast, lunch and dinner on sea days as you don't have to fight for a table which can happen in the buffet restauran. The headliner entertainment was fantastic, but the onboard singer and dancers just had something missing that we couldn't put our fingers on. If you fancy doing the flow rider do it the day you get on as there won't be any cues. Booking tours through the ship came out expensive, however you were guaranteed getting back on the ship if you were held up. Our cabin was an internal over the promenade. This didn't mean it could be noisy later some night, but the size and facilities were good. Twin room with a seating area, large window, fridge, tea facilities, double wardrobe and lots of little areas to store things. The ensuite was good, storage before the corner mirror, good hot shower and the staff kept the room clean and tidy. The I. Room TV was s good source of information as you could check account, download films for a fee, book excursions and watch the various Charles for what was happing. Read Less
Sail Date July 2018
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had ... Read More
It was a family cruise foe Eleven of us. The Ship was lovely and the staff were real friendly. Myself my partner and 14 year old daughter in cabin,was quite small not a lot of space when they put the sofa bed down. My brother had an inside cabin with his wife and 2 daughters of 14 and 16, not enough space to swing a cat,really not suitable for a family room as they call it,o.k if your kids are 3 and 4 maybe. Be prepared to pay for your coach or bus transfer into the towns.a family of 4 can expect another 100 euros plus on top. Make sure you have a drinks package because the drinks are an extortionate price. if you have a room on deck ten be prepared for early morning call of people scrapping deck chairs and trolleys above you,also be prepared for the gangs of kids that think its fun to run up and down the corridors shouting and screaming knocking and kicking and ringing bells late at night.oh and on the last night they find it amusing to rip all your luggage labels off your bags,and lust basically run riot.please do not expect security to do anything they are totally inept at dealing with them.They are more interested in stopping anyone getting on the ship carrying any water or wine or spirits.my elderly parents were left traumatised and had their cruise totally ruined by the constant problems with kids. wouldn;t travel withrcc again stick with P.O. a class above. Read Less
Sail Date July 2018
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids ... Read More
We booked our cruise with Cruise Village who were amazing througout the whole booking process. We drove to Southampton & check in was seamless everyone was extremely helpful. Boat & staff were amazing. Food outstanding!! Kids clubs were great my 3 young children loved it. We loved waking up in a different place most days. Particularly loved Valencia & Lisbon. Our twins celebrated there 6th birthday on board and staff really did make a big fuss of them especially in the Windjammer restaurant. Some negatives are; Pool area too small for volume of holiday makers. Dining times in main restaurant far too restrictive. Alcoholic drinks were ridiculously expensive. Not much variety of merchandise in on board shops. Evening entertainment not great a bit 80’s cabaret (cheesy)! Could not believe no ironing/ self service laundry-especially with having 3 young children. Loved the whole experience though & would use Royal Carribean again but probsbly a different ship. Read Less
Sail Date July 2018
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely ... Read More
We have just done a two week med cruise costing £10600 for two balcony cabins. The ship and staff were much as expected which was on the whole very good. First the bad points: Many of our fellow passengers seemed to be hugely overweight, mostly covered in tattoos, smoking and drinking incessantly. I'm not sure if Royal Caribbean is going for the right market here. Wifi was a rip off at almost $500 for 14 days. The windjammer served its food on plastic plates and drinks in plastic beakers. The music on the pool deck is too loud and their is general mayhem from uncontrolled children. The excursions and spa were both excessively expensive Now the good points: The ship is in good order and the crew very polite offering good service. The evening entertainment is good and varied. The food in Sapphire restaurants is excellent although breakfast repetative The excursions we did were well done if pricey. Read Less
Sail Date July 2018
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good ... Read More
The Ship... Navigator of the Seas/ Balcony Stateroom. A cruise of two halves. One bit good, the other not so good. Not the first time I have sailed on Royal Caribbean but my first time on Navigator. Overall our cruise was good and we did have a great time in all the ports we visited but I was very disappointed in the condition of the ship. Navigator is looking very old and tired and is in need of updating. Windjammer in particular was in a bad way. Carpets were dirty, stained and everything is sticky and the aft windows were filthy. Carpet on stateroom corridors was also dirty and stained. Sofas and chairs in the R Bar were saggy and uncomfortable to sit on. Too many things to mention but this is the general state of things throughout the ship. State room - this is not a criticism of the cleanliness and our room attendant kept it spotless but the room décor, fixtures and fittings in the bathroom were all in need of some tlc. The toilet basin was cracked and the bathroom vanity top was chipped in several places. Chrome on the taps had lost it's sparkle and was discoloured and the mirrors were looking old and tatty round the edges. The balcony was in need of painting - rust everywhere and big flecks of paint were dropping off onto the balcony floor on a daily basis. On deck the deckchairs were the very old, the plastic strip with gaps type - newer much nicer chairs were stacked at the back - unused. The state the ship was in was not good and I am very disappointed and not something I would expect from Royal Caribbean. This cruise was much anticipated, it was not cheap, we had saved up for a long time for this and were really looking forward to a bit of luxury and pampering. The pampering part was there in abundance as it always is on a Royal Caribbean Cruise but the luxury was very much lacking. I have never sailed on any other cruise line and have always been loyal to Royal but after this I am seriously looking towards other lines. I read somewhere that Navigator was once the biggest cruise ship in the world and there is a sadness I feel about that when I think about the state it is in today. It must have been a wow in it's day but there is nothing wow about it now. I have sailed on Royal Caribbean ships that are older than this and none of them were anyway near in such a bad state of repair. I am returned home now feeling very disappointed and let down. This Royal Caribbean cruise most definitely did not match the hype. Time for Royal Caribbean to stop treating it's UK customers like second class citizens with these old ships - they need to send a new ship to Southampton - and soon. People will walk - there are plenty of new alternatives out there and going by comments of our fellow cruisers on this particular cruise it will happen soon if they continue to send us these tired old ships. The staff clearly love this ship and are loyal to it. Many of them have been onboard for years and their professionalism and 'happy to work here' shine through as they go about their jobs. Without them - this cruise would have been a total washout for me. Wine and Dining... Food was good and hot in both Windjammer and Main Dining Room. Service was excellent and the staff in both were friendly, attentive and very professional. Wine List … wine is my drink of choice. Booked and paid for the all inclusive drinks package so I was a bit worried I wouldn't like the choice they had to offer. It took a few tries but I finally tracked down a nice French one in the Windjammer of all places. Also found it in the Schooner Bar. Worth hunting for and I was happy in the end! The Sauvignon Blanc on offer in the promenade bars are mainly Californian/New Zealand. Kim Crawford is the one they tend to push if you ask for a Sauvignon Blanc which I don't like at all. Just a personal choice though - I think the wine list does cater for the majority of folk. And will somebody please buy the R Bar a blender? Whoever heard of a cocktail bar without one? Pina Colada on the rocks just doesn't work! Entertainment and Activities... Fabulous. Every single show we went to in the theatre was amazing. The acts were top class - from opera to pop, West End to TV, comedians, magician, hypnotist - the list goes on. Bobby Davro one night. Ice show was amazing. Loved the themed parades on Royal Promenade especially the 80's one. Guy playing the piano in the Schooner Bar was fab. Cruise Director Marc Walker was lovely and always had time to say hello. Service... Also fabulous. I haven't a bad word to say about anything. Service is what Royal Caribbean does best and why it has been my cruise line of choice over the years. Ports and Shore Excursions … Southampton Drove to Southampton the day before our sailing. Stayed at the Grand Harbour Hotel and parked our car at ABP for the duration of our cruise. We self-disembarked at the end of the cruise and walked straight off the ship and were on our way home by 7am. Very easy. Ports and Shore Excursions... Not listing all the ports because for mainland Spain we did our own thing, visiting family and friends. Palma, Majorca We booked the Royal Caribbean Catamaran Experience. A coach took us the short 5 mins ride to the harbour. Food (sandwiches) and water were provided but beer etc was extra cost. We sailed to and stopped in two locations where we were able to swim, snorkel (equipment provided) and sunbathe. It was well organised and something different to the usual cruise excursion. Well worth doing this excursion and good value. I think it lasted for around 3-4 hours. If you want do something a little different than the usual coach trip, then I would recommend it. Hint... get to the nets as soon as you get on if you want a good quiet spot to sunbathe - the seats may be shaded but the nearby speakers play music way too loud. Gibraltar We walked to the main square (about 15-20 mins walk) and queued for a tour taxi to take us up the rock. We had a very long wait because there was another cruise ship in port that day and because they docked earlier than us - they took all the taxis. By the time we'd got to the taxi rank all the tour taxis were gone so we had to wait for their return. The first batch of taxis started returning around lunch time. My advice is to check if there are any other ships in port the day you are there - if there are you may be in for a long wait in a very long queue! Some people gave up queuing and took a regular cab to the cable car to take them up the rock but we later found out that the queues for the cable car were even longer so I think we made the best decision to stay put and wait. Our tour took us to St Michael's Cave, the Great Siege Tunnels and to see the monkeys. The majority of taxis carry 8 -10 passengers so be prepared to share with others waiting. We paid him £30 each for adult and half price for children. This fare included entrance fees. Tours last about 2 - 3 hours. Well worth the money (and wait!). Hint … there are 2 taxi queues in the main square. Regular taxis which aren't licenced to go up and tour taxis which are. Guess which one had the longest queue?! Lisbon - amazing city. Ship docks just a few minutes' walk from the main square. Lots to see and do. Unfortunately, we arrived during the hottest heatwave ever. It was impossible to spend much time walking round in the heat so sadly we had to give up and go back to the ship to cool down. We have vowed to return one day - when it's colder! Hint... don't go in the middle of a heatwave. Read Less
Sail Date July 2018
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets ... Read More
Have sailed on Independance twice and its great. This ship is similare size, but older, and it is starting to show. Definite lack of maintenance all round and things like broken tiles in toilets, scuffed and dirty seats and torn carpets etc. Makes you wonder what the rest of the ship is like. Biggest thing was lack of staff (assume lots of staff have been robbed to staff new ships). So difficult to get served by a waiter, so go yourself but then can't get served at the bar for ages due to lack of bar staff. The Star lounge on a couple of occasions had one bar staff and one waiter. Other bars were the same. Food in the Windjammer buffet was very good. Tried the main dinning room once and service was slow. Entertainment was good in the main theatre, but as this was in the school holidays with over 1000 kids there was no real entertainment aimed at them (classical violinist and four opera singers did not go down well with my grand children). Other lounges were ok, but lacking unless you like a three piece band. Quizzes were ok, but staff lacked experience and most could not use a mic, hence sound very fuzzy and distorted. Over all entertainment staff were armatures with no training. Disembarkation was a nightmare with no communication and delays all round. Overall, we are looking at other cruise lines as RCL have lost the plot, and seem to have forgotten what they are in business for and for whome. A very dangerous thing for a business to do. Read Less
Sail Date July 2018
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t ... Read More
1st cruise booked as a special occasion for our 25th anniversary. Travelled with 2 children 11 and13 years. Cruise was overcrowded with queues for everything. Activities over subscribed. Staff looked exhausted and harassed and couldn’t cope with numbers on board. Communal areas dirty. Food in main restaurant was hit and miss and sent food back on several occasions, but because service was so slow gave up and ate sandwiches and pizza in cafe. Buffet area was completely overwhelmed every morning, and struggled to find a table. Tried signature restaurants chops grille was excellent. Jonny rockets served stale buns after a 45 minute wait. Complained and left- still waiting for an apology from RC. The shore excursions we enquired about were sold out, so just made own arrangements and saved over 50% for better quality trips. Overall this was a very disappointing experience and I will not be booking another cruise. Read Less
Sail Date July 2018
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great ... Read More
This was our first cruise so nothing to compare with but our overall feeling was that the ship was run down. The staterooms were quite tatty looking and in need of a revamp - we expected more for what we paid. The cruise itself was great and we had a fab time with some great entertainment. The entertainment team were great. Flowrider I think should be a bit better organised - kids were having to stand and queue in full sun for long lengths of time - this put my lad off so he only went on twice. Perhaps some form of ticket system would be better. Some great films were shown on big screen - would be good if this filtered through to TV’s in rooms as we started watching films but had to miss end to go and get ready. We did feel that Royal Caribbean want to charge you for everything. We had the drinks package but they wouldn’t let me get a soft drink for my kids and wanted to charge us $10 per day per child for soft drinks package. We were given soft drinks cups to refill which we did for the kids but they couldn’t go and get a drink with them. Food and drinks were good quality and plenty of it. The cafe promenade was great for a late night snack. Favourite bar was Star Lounge and Two Poets pub - Ian Miller was brilliant and staff were great. Overall a great cruise but ship needs some work. Read Less
Sail Date July 2018
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my ... Read More
While overall we enjoyed the cruise it wasn't a patch on last years Rhapsody of the Seas. Hate to focus on the negative but it was the small things which were missing. We cruised at exactly the same time last year which means my wife's birthday fell during the cruise. Last year there were strawberries dipped in chocolate and a card in the room the night before her birthday. This year nothing. My main problem with the navigator a lack of a central area. The shopping street reminded me of Ocean Terminal in Edinburgh. It was basically shops and eating/drinking places with a view of the sea. Which is what Ocean terminal is. The likes of the Captains Party lacked a central place to be where you could sit and watch. The 70's night was a damp squid compared to Rhapsody. Not enough seats in the bars. Too many chairs on the deck taken by towels without owners for hours and RCI doing nothing about it. We have learned a couple of things from the cruise. We won't be sailing again from Southampton on the first week the English schools break up. Cruisers numbers were 3005 of which over 1000 were children including our one!. It wasn't the multi-national holiday we had last year. Vast majority were from the South of England. Yes honestly we did enjoy it. Perhaps we will stick to the smaller ships. No idea what 5000 people would be like on the bigger ships. More likely to fly to cruise than leave from Southampton. Cabin was excellent on Deck 12. Great view. Easy access to the pool deck. While the headliners were good the in house shows were tired and need updating. Read Less
Sail Date July 2018
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? ... Read More
Seventh cruise with RCCL and second on Navigator. Crew excellent as usual, but seemed overworked? Dining room was excellent, so saw no need to go to speciality restaurants. Windjammer usual Windjammer, although sweets and meats fewer? Did not try for a sunbed as by 0930 they were covered in blue towels, and stayed that way.Something needs done about hogging the beds. The ship itself really needs refurbishment. Our balcony cabin deck 8 was very clean and kept donut the fabrics and fittings are faced and worn. There seems to be a combination of sell sell sell and more of the same in the Street The dining room etiquette has gone to the dogs, anything goes on any night especially formal evenings. If you wear smart casual or formal chances are that your eating companions will be interested shirt shorts and flipflops with optional baseball cap !!! Royal Caribbean are a great cruise line and I am due to go again with them,they are lucky that the crew are excellent in dining room and cabin cleaning and that they try everywhere to give good service. Read Less
Sail Date July 2018
Its a floating mall with too many people and too few hours ashore at ports of call, The North Atlantic is too cold even at the height of summer: literally too windy and/or cool (or even rainy) to enjoy being outside for a good part of the ... Read More
Its a floating mall with too many people and too few hours ashore at ports of call, The North Atlantic is too cold even at the height of summer: literally too windy and/or cool (or even rainy) to enjoy being outside for a good part of the time. Especially galling is RC letting guests reserve lounge chairs in the pool areas, when it was nice out, by leaving their towels and whatnot there as they go do other activities and don't use those loungers. 3,000 people, or whatever it is, is too many - my advice is find a smaller boat if you feel you must cruise. Itinerary: 1. We arrived in Le Havre on a Monday which meant the main museum in town (the Malreaux) was closed and those who did the Rouen tour were disappointed to find that the Joan of Arc places of interest were also closed. What kind of company books these tours when they know the main attractions are closed? Why wasn't the itinerary set up to be at sea on a Monday when most museums in Europe are closed??? 2. Lisbon: Been there before and looked forward to it but the Al Fama neighborhood the boat conveniently pulls in next to means its now swarming with 3,000 fellow tourist so there is no sense of a local feel - and the hours allowed there were few (back on the boat by 3:30PM!) 3. Vigo, Spain - a pleasant surprise; I'd go back to experience its restaurants for dinner,etc. - but not on a cruise because of course you have to be back on the boat for dinner. Would have loved to have gone to the beautiful Roda beach island at the mouth of the harbor via ferry but the boat's arrival/departure time simply wouldn't allow enough time for that, so another minus for the boat's itinerary in-spite of the cool city of Vigo. All other days were the dreaded "at sea" with the staff trained to be annoyingly cheerful and in your face ("Washie, washie!"), only slightly less annoying than the children running amok and their awful parents hoarding the loungers. Even enjoying the balcony as a refuge was a a problem as wifi there was spotty with too much steel around it apparently and wifi disconnects repeatedly. And you pay dearly for that service (around US $25/day). Never again. Read Less
Sail Date July 2018
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no ... Read More
This was our first cruise, chosen as I had recently been disabled. The whole experience was trouble free, great staff who always had the customers experience as no. 1 priority. The ship environment was clean and safe, and posed no problem for myself, the staff were always at hand to offer help and assistance when required. The cabin chosen was clean and functional, and served our needs well. We tried the Windjammer for breakfast, and the main dinning room for evening dinner, the food and service offered was excellent, particularly the more personal approach offered in the main restaurant where staff were attentive and knowledgeable . The onboard facilities were excellent, and the professional standard of the entertainers was much appreciated. All in all a most pleasant hassle free experience proven by the fact that we have already booked our next trip with Royal Caribbean, while we were aboard . Read Less
Sail Date July 2018
Family celebration with a total of 11 adults and children. Several had more, some less cruise experience. Started off with having to call because of candy wrappers, and crumbs on couch and near full windows of our suite. Luggage did not ... Read More
Family celebration with a total of 11 adults and children. Several had more, some less cruise experience. Started off with having to call because of candy wrappers, and crumbs on couch and near full windows of our suite. Luggage did not arrive until after 9 p.m.. Main dining was very good (our attendants were excellent!). Buffet was the worst, food cold, was generally not good quality and we quickly ate all meals in the main dinning room. Entertainment was fair although never went to some events (ice skating for example) because of limited times and overcrowding. We had several smaller kids who with adults went to the game area which had no cruise supervision and my wife was knocked down by teenagers running thruout the area. Estimate 25% of games were out of order. Used childcare with average results. Honfleur/Deauville shore excusion was 3 out of 5. Honfleur was pleasant town with nice presentation. Deauville was a drop-off for an hour with no recommendation where to visit or background. Galicia Cellare tour - have been on several winery tours and all were excellent. We drove 2 1/2 hours to winery. We walked to entrance and waited for a few people who needed assistance and people asked questions about the grapes. It was mentioned they were in the process of bottling the wine but never saw the inside and were escourted to an area for wine tasting and where to buy product. Probably 45 min in total. Drove another hour to small town where no background was given and were told to come back in an hour. All the way back the guide complained about the US even though he was wearing his Nike shoes and apparel (he had never been to the US). Rate 1 of 5. We also took an independent tour of Lisbon with We Hate Tourism group. Will review then at another time. Took the Galley tour our second to last day. They were very specific - no open toe shoes and we will teach everyone how to wash their hands like the crew. Over 30% had open toe shoes, no one washed their hands and observed at least 3 times crew handling food without gloves. The chef? who did the tour spoke so soft no one could hear most of his presentaion. Our special lunch afterward was the worst of the week in terms of food and service. Rating 1 of 5 We carried our luggage off of the ship. We got in line to take a taxi to the train station which was a mile away to go to Gatwick. The driver said there was no train but he could take us for 300 pounds. This was confirmed by the port authority individual standing there. I guess they were working together. I told him to take me to the station where there was of course many trains going to Gatwick. I sent my concerns to R/C and have waited over a month with no answer, thus I have submitted this review. I waited Read Less
Sail Date July 2018
It just keeps getting worse. I’ve been on 2 cruises before, all with Royal Caribbean and I thought they were ok but this year was bad. - Embarkation was smooth. - Breakfast was the same every morning ( sausages, bacon, scrambled ... Read More
It just keeps getting worse. I’ve been on 2 cruises before, all with Royal Caribbean and I thought they were ok but this year was bad. - Embarkation was smooth. - Breakfast was the same every morning ( sausages, bacon, scrambled eggs etc) I wish there were more healthy options. - Lunch was good, more varieties and new things every day - Dinner and service was good apart from Steak. I ate lots of steaks in different places and I know what medium rare means. These steaks were raw. Four of us ordered and they were all raw. Definitely go for medium well instead. - The stateroom attendant was friendly - The shows were not so good compared to Independence. There was a very good comedian in the first night. On the last night there was a different comedian which wasn’t that good. Some of his jokes were word by word the same as some of the first comedian which was painful to watch. - The cruise director was ok but not very involved. - The ports weren’t very good. Le Havre is too far from Paris so took an excursion to Deauville and Honfleur which were really beautiful. Portugal was ok but not as nice as France. Vigo was a waste of time - The next cruise discounts on board were terrible. Basically 40 dollars off a oceanview stateroom and 165 dollars deposit per person which was not refundable if cancelled. Overall there wasn’t anything wow but just ok. I don’t think it was worth the money. Once I got to airport I realised I forgot my brand new suit and 2 ties in the stateroom. I know it was my fault but there was 0 help with that. Once they take your money they don’t care anymore. That is definitely my last cruise with them and will start trying out other cruise lines. Read Less
Sail Date July 2018
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. ... Read More
We cruise with RC quite regularly so it is very easy to notice the ever increasing evidence of cost cutting each time we go on board. It hasn't quite reached the point where I would consider going elsewhere but it's very close. Firstly, the Main Dining Room. Vastly understaffed. Can't blame the wait staff. It's not their fault that there isn't enough of them. Result is a very long wait between courses and the food is always cold when it arrives. I don't really wish to make complaints when I am on holiday but after 3 or 4 visits of cold food and long waits, we found it was better just to go to the Windjammer and serve ourselves. We found the food in the Windjammer to be of really good quality so we didn't miss the MDR at all Secondly, the atmosphere on board had way too much, sell, sell, sell. I appreciate RC is a business and needs to make a profit but constantly making tannoy announcements for sales of this, sales of that, does start to get irritating. Adding 18% to any and all drinks is a bit cheeky. Especially as most of the time I had to go to the bar myself due to the shortage of waiters.There is also a shortage of bar staff. Doing away with providing shampoo and conditioners is a bit stingy. I would rather pay a bit extra and have these provided as opposed to having to bring my own. Also, the ship is beginning to look a bit worn and tired.. Lots of broken seats in the lounges and carpets with frayed edges getting caught on peoples shoes. And one common gripe, there are simply not enough loungers for the amount of passengers on board. We did see a few arguments caused by guests who left towels on loungers all day even when they weren't being used. On the plus side, the cabins are kept spotlessly clean by the stateroom attendants. Two of the headliner acts were good. The comedian and the ventriloquist . The singers and dancers seemed to be just going through the motions. Read Less
Sail Date July 2018
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was ... Read More
The ship is starting to look tired and a little shabby in some places i.e. Carpets and stairs on the pool deck. But the cleanliness on board is second to none and the staff work tirelessly to ensure your holiday is the best. Food was wonderful. Plenty of choice in the Windjammer. Very busy at times but always managed to find a table. Food was hot, presented well and delicious. Table clearing was very swift and efficient. Food in the main restaurant Saphire was also delicious and well presented. Staff were very accommodating and tried to get a table booking as close to our requested time. This restaurant is very busy and you do have to wait a while for your food at very busy times. Plenty of ice cold drinking water was provided if you didn't want wine. Drinks were very expensive on board. We didn't take the drinks package which was on offer as felt that was expensive as well. Having said this there was plenty of soft drinks, hot and cold drinks readily available. Although the coffee was very stewed at times. So if you are a fresh coffee lover, perhaps avoid the coffee. This was our first cruise and despite a rough time due to weather in the Bay of Biscay on the return I would definitely recommend Royal Caribbean cruising. Read Less
Sail Date July 2018
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask ... Read More
Our 3rd cruise with RC but this time with extended family. We love the informal feel of this company and had an amazing time however the choice of food in the main dining has got more restricted each time. The waiter did say we could ask for things not on the menu but when my daughter asked for Salmon and rice she was told that wasn't on the menu for tonight! Although the headline entertainment acts have changed the events/ entertainment on each of our previous cruises is identical e.g. Circus parade and best of British. Also, no adult only areas/bars. I don't want to listen to your tired, whingy child at 11pm thank you. The Cosmopolitan club says no children after 10pm but this is not enforced. This time we did our own thing on shore and that worked well for us loved Cagliari, Cadiz and Lisbon. We were quite a walk from the town centre in Palma and I refuse to pay 40 euros to get 4 people in to town. This was an overnight and on reflection it may have been better to hire a car. Read Less
Sail Date July 2018
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and ... Read More
This is our 6th cruise and 5th with Royal Caribbean. We were on Navigator last year for a Baltic cruise and even booked this cruise onboard, but we were a lot less impressed this time around. Embarkation at Southampton was efficient and very fast as always. Upon boarding the ship, we were informed that due to the Norovirus outbreak on the previous sailing, the rooms wouldn't be ready until 2pm. This meant that we had to wait in the library for over an hour until the rooms were ready, which was an inconvenience as we had an early morning flight from Belfast and were exhausted. Our room was in Deck 7, and the carpets here had a very unpleasant and musty smell. As well as this, even after midnight, you could hear children running up and down the corridors, shouting and screaming. This was very annoying, especially when you are trying to sleep. The room itself, while kept clean, was very dated and tired looking. We chose to have My Time Dining, as we have had on all our previous cruises. On Navigator last year, this was not a problem - however, this time, we experienced a number of issues related to queueing and reservations. On the first night, we had to queue for 30 minutes before we even got to our table. We were seated at table 675 which was were we wanted to sit for the rest of the cruise. We subsequently booked this table for 7:30pm every night, and we got this table most nights, but some nights we ran into problems. On one of the nights, we went to the dining room at 7:30pm for dinner, only to be told that our table wasn't ready and we'd have to return in 20 minutes. We did this but we had to rejoin the lengthy queue and when we reached the end again, we were told to have a seat at the side. When we finally entered the dining room, we found that our usual table was taken and we had to sit elsewhere with different waiters. Other than that problem, the food in the dining room in general was excellent. Food options at lunchtime were sparse. Windjammer was constantly packed, and it was almost like a fight trying to get a table. This often resulted in someone keeping the table while the other person went to get food. Despite this, the food here was also good. We found that every day, especially on sea days, it was impossible to get a deck chair, as people were leaving towels on them and not returning for hours. The policy of "we will remove your towels from deck chairs after 30 minutes" was not enforced at all. The entertainment was average. We enjoyed the Beatles tribute act, the hypnotist and the ventriloquist, but the Queen tribute band were awful. Overall, the ports visited were excellent, but we felt that the time spent in port was very short, especially in Lisbon and the second day in Palma. For all of the ports we just walked off and got hop-on hop-off tickets ashore, with the exception of Palma as we had onboard credit to use. The excursions were extortionately expensive, and the tour in Palma was short and rather boring. Overall, we had a good holiday, but it was let down by the short port days and tired ship. Navigator is in desperate need of renovation as it looks and feels rather dated. The crew also seemed rather bored in comparison to the other Royal Caribbean cruises we've done. We would strongly consider trying a different cruise line for our next cruise, as Royal Caribbean haven't been as impressive as usual. Read Less
Sail Date July 2018
Travel Agent recommended by a friend & cruise recommended by the Travel Agent. Brilliant cruise experience, no issues will definitely do it again with Royal Caribbean & this ship. Only downside were the onboard prices, the WiFi is ... Read More
Travel Agent recommended by a friend & cruise recommended by the Travel Agent. Brilliant cruise experience, no issues will definitely do it again with Royal Caribbean & this ship. Only downside were the onboard prices, the WiFi is not included & @ $12.99 per person per day is very expensive, the photos were great but again very expensive @ $19.99 for just 1. The Spa has fantastic treatments but again is very expensive e.g. file & polish $22 dollars. The staff, service & food were all great, premium drinks at great value with the Deluxe Drinks Package. I paid gratuities up front when booking but would not do this again, it seems better to speak to Guest Services on day 1 of the cruise & ask them to remove any service charges throughout the cruise, then you can tip who you want as much as you want as & when you want to. The onboard movies are promoted as "recent movies" but they weren't really e.g. Mama Mia there were 6 shown & they were repeated throughout the cruise so by week 2 we were . The other onboard activities were fun I particularly enjoyed the Dance Exercise sessions, the Aqua Zomba & the Crew & Passengers pool volley ball. The entertainment in the evening was really good, the orchestra & headline shows were very enjoyable, the ice show was also very good. The various lounge, poolside singers etc. were great particularly the piano man in the Schooner Bar & The Vendettas. Lots of passengers were saving seats in the theatre, tables in the dining room & sun loungers they were also some videoing the shows which was not permitted & in annoying this needs to be monitored much better & dealt with as it can cause arguments among other more considerate guests. Read Less
Sail Date July 2018
we have been regular cruisers with Royal Caribbean, indeed we were on Navigator in 2016, but this vessel has changed since then. It is long overdue it,s refit in January 2019, and gives the appearance of a well used 3 star hotel. The ... Read More
we have been regular cruisers with Royal Caribbean, indeed we were on Navigator in 2016, but this vessel has changed since then. It is long overdue it,s refit in January 2019, and gives the appearance of a well used 3 star hotel. The corridor and cabin carpets are worn to say the least and as there had been a virus outbreak on the previous cruise deck 7 and 8 had an interesting aroma of vomit as did our bathroom despite the deep clean. The dining was of the usual high standard as was the excellent service and friendliness of the hard working waiters and room stewards. The itinerary is excellent , although Palma on a Sunday is a ghost town. Entertainment and activities were the standard fare, the in house dancers and singers good. the visiting artistes , several of which we had seen before, were also very entertaining. The Ice show spectacular. The main problem is that there appears to have been a loss of "cruise Experience" the ship is tired, the dress code rubbish, high charges and blue towels spread on empty sunbeds. We had booked Navigator again in Autumn but are having serious doubts about stepping back on board. A pity such a great cruise line through cutbacks and money , money , has on this vessel gone too far? Read Less
Sail Date July 2018
Boarding in Southampton is so easy and the staff are very informative. Unfortunately there had been an outbreak of norovirus on the previous cruise but staff gave us all the advice we needed for us to stay bug free for the 2 weeks ... Read More
Boarding in Southampton is so easy and the staff are very informative. Unfortunately there had been an outbreak of norovirus on the previous cruise but staff gave us all the advice we needed for us to stay bug free for the 2 weeks cruising. Once on the ship, it was obvious she was looking very tired and in real need of a facelift. We had a stateroom on deck 7 where the corridors absolutely stank of must and damp, thankfully this didn't extend into our room. The carpet on deck 7 had definitely seen better days, there were lots of sections that had been cut and patched and in several places, it was clear passengers had been sick which had stained badly. Not the sort of thing you really want to see after paying so much money for a dream holiday. Our room attendant, Iwayane was amazing, he worked so hard all of the time and was pleasant, friendly and always there to answer any questions. Our room was clean, tidy and perfect for our needs. The balcony was perfect for the warm evening nights. The food in the dining room was beautifully presented and tasted delicious every night. Our 2 waiters, Iputu and Sorrin made our mealtimes fun and interesting. They bent over backwards to cater for anything we wanted, they stood and chatted a lot and we learnt lots about their lives. We did a galley tour and it was incredible to see the workings of the kitchens onboard, it was also great to see just how clean the areas were. The entertainment onboard can only be described as lazy and lacklustre. Acts that we had seen 2 years ago did the exact same show again. The tribute acts were poor (in my opinion). The RC dancers and singers did an amazing job and showed a lot of commitment, their voices were incredible. The comedian Josh Daniels and the ventriloquist who had won Americans got talent were the highlights of the trip. The theatre unfortunately smelt musty and in places, we swear we could smell urine. Not pleasant. The ports we stopped in were beautiful and everything was perfect, we didn't book any excursions and just wandered off to explore by ourselves. As far as I could see, the ship excursions were extremely expensive. Overall, the staff onboard did an amazing job to make everybody feel happy and relaxed. Most chatted when they passed you and when we stopped in the bars or shops, the staff made us feel like we were very valued customers. Staff have an incredible pride in their work, which is very obvious to see. Their energy levels are total unbelievable. Read Less
Sail Date July 2018
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately ... Read More
BAD POINTS Cabin - misleading description and dated Entertainment - very poor overall Seating for party of 5 almost impossible especially in entertainment venues On board prices - ludicrous Return journey deliberately made slower , if normal speed had been maintained it would be possible to fit in another stop . Lied to us about a compensation agreement and have even changed it again since . Very dissapointed overall as have always praised RC Going back to P&O for next cruise Not worth booking with RC again even with compensation voucher as we would have to spend almost double just to get a few quid knocked off . RC seem to have made everything about money rather than quality . Again , very dissapointed . GOOD POINTS The majority of the general Staff were excellent , The food was amazing as always and Dining Staff were phenomenal . Big Thank you to them Read Less
Sail Date July 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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