581 Southampton Royal Caribbean Navigator of the Seas Cruise Reviews

Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank ... Read More
Was due to sale to Boston/New York/Florida but with big seas in the North Atlantic the captain decided to change the itinerary(twice).There was a lot of people who decided not to travel,it was mentioned 1000 and i would just like to thank them all.The latest itinerary took us from Southampton to The canaries and on to the Bahamas and Florida with flat seas and clear sky’s 75/80 degrees for the six days at sea across the Atlantic.With only 2200 guests there was no need to change nationality to get a bed and all the bars and restaurants were easy to use.The food was fantastic and the level of service throughout the cruise was superb and on top of clear sky’s,flat seas,stunning food and fantastic service we received £250.00 from cruise 1st,$310.00 dollars on board spend and 25% off our next cruise and missed spending a fortune in Boston and New York.The staff in all departments were properly the best I’ve encountered with a special mention to Sweden and Benjamin our two excellent waiters where nothing was to much trouble.So i would just like to say what a fantastic cruise and thank you to all the people that cancelled which made it such a great crossing. Read Less
Sail Date November 2018
Oh, Mr Porter, what shall I do? I wanted to go to Boston and New York and they've taken me on to the Canary Isles....OK, it doesn't rhyme or fit the tune, but it sums up what happened to us on our first experience of cruising. ... Read More
Oh, Mr Porter, what shall I do? I wanted to go to Boston and New York and they've taken me on to the Canary Isles....OK, it doesn't rhyme or fit the tune, but it sums up what happened to us on our first experience of cruising. My wife and I decided two years ago to blow our savings on a cruise down the Eastern Seabord of the USA. Royal Caribbean International were advertising a 13 night cruise leaving from Southampton in early November, calling at Boston, New York, Port Canaveral and Miami - all places we had never visited, but would very much like to see. We took a deep breath and booked, then waited as the months crawled by, getting excited at the prospect of the Big Adventure ahead. Two weeks before departure, I went in to hospital and we had to miss the sailing. Insurance paid for most of the financial loss, so when an identical cruise was advertised last February, we decided to tempt fate and book up again. This time we were both fit and well as the day of departure arrived. Unfortunately, as it turned out, the ship wasn't in quite such great shape. Newspapers carried the story of a catastrophic failure of one of the stabilsers which caused hull damage and resulted in the cruise before ours being curtailed for emergency repairs. Then came the storm warnings. Late on the Friday before Monday's sailing our travel agents contacted us to say that because of adverse weather conditions in the Atlantic, the ship would not be calling into Boston, New York or Port Canaveral, but instead would spend time in Belgium and French ports before taking a southerly route to Miami. With someone else booked to move into our house the next day to dog-sit, and goodness knows how much already spent on return air-travel, overnight stays and car-hire, we felt we had no choice but to continue with the cruise, even though we had zero interest in spending time in Bruges or LeHavre. (No offence, Belgium and France, but we have visited you lots of times before.) Our disappointment was utter, and there was little excitement left when we went on board The Navigator for our first cruising experience. Things appeared to look up when, just before sailing, the Captain came on the Tannoy to say that - reponding again to weather changes - we would now be sailing direct to the Canary Isles, then crossing the Atlantic to the Bahamas for a day's water sports and sunbathing on a tropical island before going to Port Canaveral. (Back on the list). Nine happy days at sea allowed us to work up an appetite for the day of snorkling and coral reef exploration we were promised on Coco Cay, the RCI's private island paradise in the Bahamas. Crossing the Bay of Biscay was pretty choppy as the broken stabiliser was still not working, but the seas soon calmed down to a light swell. The crew were magnificent, the onboard entertainment excellent, and because so many people had cancelled at the last minute, we virtually had a waiter each. Life on board was relaxing and fun-packed, and our spirits rose. Sure, we had missed meeting our old friends in New York, and we never got to see Boston, but the sun was shining, the southern breezes were balmy, and there was that delicious day of water sports in the Bahamas to look forward to. The Day arrived, and the whole ship's complement lined up to disembark, larded in sun cream and already dressed in swimming gear. Announcement over the Tannoy: "Because of the swell, tenders are not prepared to put out from the island. We will not now be spending the day on Coco Cay but will divert to Freeport for a few hours on Grand Bahama." More dashed hopes. More cancelled excursions. But still, there was a guided tour of the Everglades at Port Canaveral to look forward to tomorrow, wasn't there? Well, no, actually, becuase later that day, after a rather uninteresting few hours on the quayside at Freeport, we had the message that all guided tours booked for the next day were off because of "immigration difficulties." So far, of the four excursions we had booked, none had or would now take place. As a last ditch effort to have some fun somewhere, we booked a shuttle ride to Magic Kingdom. Been there before, and it costs an arm and a leg, but, hey, we're on holiday. The ship docked in Port Canaveral. The shuttle bus made it to the Magic Kingdom. We had five hours in the park - just time for two rides and a ten-minute show - then back to the ship. Or so we thought. The coach broke down on the way back. We waited forty minutes in a gas station for a replacement bus, and ended up back at the ship seconds before it sailed, missing half of our last meal on board because we were so late back, and having to wear the same clothes we had worn for a sweaty day in the seething Disney park. Short of actually sinking mid-Atlantic, it is difficult to see how anything else could have gone wrong on this voyage. We have never cruised before - is our experience typical? Read Less
Sail Date November 2018
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, ... Read More
We were supposed to sail from Southampton to Boston, New York, Port Canaveral and Miami. However, we were called on th Friday afternoon before the Monday cruise and told that due to storms in the Atlantic we would now go to Le Havre, Brugges and then Miami. Not quite the same appeal! We were offered a full refund if we cancelled but as booked the flights ourselves and non refundable hotel rooms in Miami we would have had to claim through our travel agent so we had no choice but to go. Having been to France and Belguim on numerous RC cruises, we were really not looking forward to the cruise even with the $200 OBC for the changes and 20% off what we paid for this cruise towards another. I did ask if there were really storms in the Atlantic or whether it was an excuse to have further repairs to the Ship after last weeks accident with the stabiliser making a large hole in the hull. I was told it was fully repaired. When we checked in on the Monday, I was told it was actually repaired this morning after people had disembarked. However, at the lifeboat drill the Captain said due to a gap in the storm we would now go to Gran Canria, Coco Cay, Port Canaveral and Miami so things looked better. 3 rough days at sea, due to storms was not too bad, have had worse in Iceland! Gran Canaria was ok, then it got warmer as we cruised towards Perfect Day Coco Cay (RC's private island). That morning the sea turned choppy and I had a feeling the tenders wouldn't be able to get us ashore. Unfortunately the captain soon came on and told us the same. We promptly turned around and left what looked like a building site (lots of work going on for next year) and went to Freeport Bahamas. Lots of shops but not much else. Worth noting that RC were charging whatever they could for excursions on Coco Cay, even for floating mat which seemed a rip off. I guess they want us to pay for the island for them. At this point it became a case of guess which port we are going to next. Then we went to Port Canaveral which was great. We had originally booked a tour of the space centre but was then told that due to immigration it would not be possible to have a guided tour and instead they would just take us there and we had to get around ourselves. At this point we were so used to changes we didn't care. So, we spent the day at the Space Centre at our leisure before heading to Miami. Cabin was good, central location which helped make the rough seas feel not as bad. We had to ask for bath robes and toiletries. Surprisingly our crown and anchor free gifts were in the cabin - normally I spend 2 days chasing. I was due a free gift for reaching 240 points on my June cruise so asked the diamond concierge about it. Was told I would receive it later in the cruise but did not. There was no sign of him the last few mornings in the lounge and he ignored the note I left for him. Thanks Ken! Emailed when I returned and it was posted out to me but not a good example of how to treat loyal customers. Food was very good. Slow setting up in the Windjammer for lunch and sometimes food was cold as had been left out whilst setting up. Staff very friendly and helpful. Was disappointed they only had the UHTmilk which tasted awful. Shops were the usual overpriced expensive items and the usual $10 tat sales. Lots to do during the day and evening though. Lessons learnt - never assume where you book is where you are going. Book refundable rooms if making your own plans for the start or end of your cruise Pack a mixture of clothes as some people were caught up with the change if destination and climate. Read Less
Sail Date November 2018
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from ... Read More
Done this cruise many times with Royal Carib on this ship and other Royal Carib ships but usually early October never had any problems lovely cruise with good weather USUALLY!!!! This one was a nightmare where do i start? Sailed from Southampton on Friday night 26/10/18, entering the bay of biscay the seas were rough and it was very windy slight movement felt onboard, during Saturday seas still rough and still windy during late night Saturday early Sunday a loud bang was heard and the Bravo emergency call for the crew was heard with crew members running from bars etc, somewhat panic! Ship diverted to Vigo and docked there Saturday night early Sunday morning whilst assessment of damage was carried out, it appears that one of the stablisers had damage causing the ship to take water onboard flooding lower areas. The ship stayed in Vigo all day Sunday and left Monday at 4pm after having water pumped out of ship for hours, from Vigo it went to Gran Canaria which was ok then onto Tenerife which was a saints day celebration so hardly any shops were open, from Tenerife we sailed for three days back to Southampton. with seas a lot calmer but could still feel movement of the ship. Out of five ports of call originally planned we visited only three ports missing Maderia and Lanzarote lots of passengers very dissapointed. Worst of all was the lack of clear information from the captain it all seemed to be hushed up and rumours of the problems running rife and scaring some first time cruisers who many said they would not cruise again and therefore losing out on the 25% furture cruise discount. Very dissapointed with RCCL only offering a measly 25% refund of original cruise fare and 25% off future cruise, i think 40% minimum should be offered as refund and still 25% off future cruise. Basically out of a 10 day cruise 6 days were at sea with outdoor pools hardly in use and passengers bored out of their heads. My thoughts are that the Navigator is due refurbishment i think in March or April next year and RCCL is hoping it will last till it goes for refurbishment, ship looking very tired and shabby in places, menu's in dining room falling well short of pervious standards and entertainment poor apart from Perry Grant. We are Diamond Plus members and seeing recently that standards are dropping although the staff as always are terrific. Come on RCCL we've spent thousands of pounds with your company give us some decent discount on what was a dissasterous cruise! Read Less
Sail Date October 2018
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very ... Read More
This is our 12 cruise and we have sailed with different cruise lines but this is our second time with RC. We choose this cruise as a taster cruise for our friends, the itinerary was perfect for a first cruise. Embarkation was very quick, we arrived at the port at 11am, our cases were taken from us straight way, we then checked in and we were onboard within 15 minutes, RC are one of the best cruise lines that organise the embarkation perfectly, just make sure you complete the check in details online. Once on board we had plenty of time to explore and get our bearings on where everything is, a very easy ship to get around. Our rooms were ready at 1pm and our luggage had arrived at the cabin door. Dinner in the MD was excellent, we had great waiters and nothing was too much trouble, some of us had more than one starter, which was never an issue, we also ordered extra veg with our meals and again there were no issue with this. The food always arrived in good time, good quality and hot. We never had to wait for drinks. We ate at chops grill one night, steak is to die for but to be honest we all loved the MD so didn’t book any other speciality restaurants. We didn’t attend any of the shows so can’t comment on these, but there is one show that is in the schooner bar, Perry Grant, he is a much see, so funny and great sing along. Disembarkation was very easy, we did the walk off with our cases. Overall the ship is a little tired but the staff are awesome and hard working. The ship is the right size if you don’t like queues. Read Less
Sail Date October 2018
See belowThis truly was a disaster. My wife's 50th birthday treat, a weeks cruise. My wife was either angry or in tears for the week. Everything was going well until the first day proper when going to use the bathroom it was ... Read More
See belowThis truly was a disaster. My wife's 50th birthday treat, a weeks cruise. My wife was either angry or in tears for the week. Everything was going well until the first day proper when going to use the bathroom it was flooded. Not convenient when needing the toilet. Let that one slide after staff came round rodded the pipes and staff cleaned and sterilized. 2 days later went for breakfast. Asked a member of staff for some toasted white bread. Curtly informed that "its over there" I then explained that there was non only brown and got the same reply and he walked off. So I wandered around the Windjammer restaurant until I found some was brought out The very next day I went to the cafe on the Royal Promenade. Many things were on offer Pizza Rolls that had been made up by the staff behind the counter. I asked if they could make me a cheese and tomato roll as I didn't like the ones they had made. You can guess the answer...No. They did offer to make a turkey roll. I don't like turkey. At dinner ate nothing while wife ate due to not liking fatty foods lamb etc. Should mention the day before had an excellent mushroom soup. Woke up the next morning at 0645hrs by noise of machinery outside my cabin door. On getting dresssed to find out what the hell was going on, I found a maintenance worker rodding the pipes again. My neighbour in the next cabin was outside his cabin door and informed me that he had gone to use the toilet and found it flooded. I went inside my cabin and found the same. Due to previous incidents my sense of humour was really being tested. Wife at this point broke down in tears and wanted to go home. I would have left the ship if my car hadn't been at Southampton. I enquired as to moving to another cabin but was assured that all other cabins were taken. Went to the windjammer restaurant for breakfast and spoke to asst manager and informed him of incidents. He said he would arrange to have a nice fillet stake available in the main restaurant for me the next evening as an apology. I thanked him. The next evening in the main restaurant was not offered the steak so again ate nothing. I have saved the best until last. The last day of the cruise (yesterday) My wife went to the toilet only to find that she could not flush. The reason being that there was no water in the toilet. I then had to fill the toilet with water from the tap in the bathroom using the kettle. Finally I was able to flush the faeces away. I reported the matter and the problem was fixed. Staff at the front desk rang up and as we had suffered we would be be given a 20% credit off our next cruise. I refused this, I was then offered a steak dinner, I refused this and was then as a last resort offered a bottle of wine. I nearly exploded. Last night i was woken by what I thought was water sloshing about. I got up out of bed to find not only had the bathroom flooded yet again but that it had spilled over the protective lip of the bathroom and was now soaking the carpet. I got dressed, the good lady was fuming and I was a touch more than angry, I stormed down to the front desk only to find my neighbour forcefully explaining that for the third time this week and by far the worst flooding had happend. This was at 0200hrs local. I had an early call booked for 0600hrs. Staff offered both of us other rooms and explained they were ones with a balcony. As that was going to make a difference to the cruise experience. My wife and I then packed and moved everything up one floor and to the other end of the ship. Best thing about this cruise was getting off the ship. The who thing was a complete disaster. I was assured by my booking agent that Royal Carribean were a first rate cruise line. I was badly misinformed. This was our first and will probably be the last cruise I will ever go on. Is there a decent cruise line out there I wonder. I doubt any compensation will be forthcoming as an apology. I certainly wouldn't accept any discount or pay for any cruise that Royal Carribean would offer unless it was gratis for ruining my wifes 50th birthday present. (I will inform if they offer this but don't hold your breath). As soon as I can I will post pictures and video on You tube. They may say I am lying but no matter I would tell them to have a look at the maintenance mans log and it will confirm. Read Less
Sail Date October 2018
For our fifth cruise my wife and I chose a trip from Southampton calling at Bilbao and La Coruña, Spain then Cherbourg and Le Havre, France. The ship did not sail until 7pm, so I didn't feel quite as worried booking the overnight ... Read More
For our fifth cruise my wife and I chose a trip from Southampton calling at Bilbao and La Coruña, Spain then Cherbourg and Le Havre, France. The ship did not sail until 7pm, so I didn't feel quite as worried booking the overnight flight into Heathrow scheduled to arrive more than twelve hours earlier. Our transfer to Southampton included a pre-cruise excursion stopping at Stonehenge--one of those places that I always wanted to visit, but never thought that I would. I must admit that I would have enjoyed the ride through the idyllic English countryside a lot more without the jet lag. But that was part of the plan--maybe we would have a burst of adrenaline arriving in Europe and be able to catch up a bit as the first full day of the cruise was spent at sea. That didn't quite happen; our internal clocks seemed to be off the entire trip. But I guess that's part of what makes travel so interesting. I'm not really sure why I am writing this at all. I read a lot of these reviews and many just seem to nitpick about so many things. Unless something is very bad, very good or maybe just a bit odd, it doesn't seem worth mentioning. Our cabin was as typical as one might expect. I don't have anything to nitpick about. We ate all of our dinners in the main dining room. The first night we sat at a table that was in a very warm part of the room, so they moved us to a more comfortable one for the rest of the cruise. The food was, as expected, usually pretty good, but nothing to email home about. We did have the beef wellington one night, just so we could compare it with the beef wellington we were planning to have at one of Gordon Ramsey's restaurants in London before we returned home. (Guess whose dish won.) At our first port we got a surprise. It was some kind of holiday and entrance to the Guggenheim Museum was free (or as our non-English speaking cab driver told us, "no dinero!) Actually, we were just planning to take some pictures of the Puppy sculpture outside and not go into the museum at all, but it was a nice bonus. Most of our time in the ports of call was spent very leisurely, drinking coffee at outdoor cafes. We did stop to eat some octopus in La Coruña and had some macarons in Le Havre. Our one purchased shore excursion was the trip through the idyllic Normandy countryside to Omaha Beach and the American Cemetery--another one of those places on the bucket list. It was a sobering venue and well worth the price. While I have been quite well-traveled domestically for decades, for much of my life I didn't even want to travel at all internationally. After retirement, this all changed; we applied for our passports almost immediately. And a few years ago we discovered cruising--another thing that for years I had disdained. This was only our second European trip. I found it much more difficult finding English speaking Spaniards in the places we stopped than in our previous travels. In fact, the predominantly British passengers were also hard to understand with all their dialects and accents (not even counting the fact that many of them were also drunk!). Due to the facts that my wife is a smoker (and I quite often sit with her in the smoking area of the ship) and a lot of our on board time was spent in the casino, we kept running into a lot of the same people. I really enjoyed this aspect of the cruise. As far as all the bells and whistles of the Navigator of the Seas, we have never and will never try the flow rider or climb rock walls. We did try to play miniature golf once, but it was very windy. The late night comedy show we attended was entertaining. After the cruise was over we took a train into London and spent the weekend there before returning home. We visited some sites we missed on our first visit there a couple of years ago like Trafalgar Square and Greenwich. We really enjoyed the Thames Clipper River Bus. Read Less
Sail Date October 2018
The ship is great for you if you like to sit around most the day doing nothing but reading books or listening to poor songs on the radio. The ship has scarce entertainment, mostly starting late night (10:30,11:30) and to be honest it ... Read More
The ship is great for you if you like to sit around most the day doing nothing but reading books or listening to poor songs on the radio. The ship has scarce entertainment, mostly starting late night (10:30,11:30) and to be honest it isn’t worth staying up for. You get corny comedians quoting jokes from every generic comedy show, tribute shows that are absolute cringeworthy, overall the entertainment is very poor and it is not a lot to be missed if you choose to not go like I have the last few days. Out of the 7 days I sailed, 3 of those the swimming pools were out of order due to maintenance and when they were back up and running they were absolutely stone cold, nobody was going in them due to the temperature of the water. The food in the “main dining room” is the same stuff you’d get in the self serve buffet, all that is different is the fancy presentation, the unacceptable wait times and the main difference, the food is cold when you have it in the main dining room. As for the “shopping mall” you get 3 shops, selling overpriced perfumes, watches and other overpriced gimmicks such as hoodies and caps (utterly stupid merchandise) there are no shops where you can buy refreshments or snacks, no off duty shops to purchase anything. It is abismal. The atmosphere feels like that of what I imagine the titanic to be like during the descent into the ocean, it feels as if we are all sailing to our impending doom, everyone is miserable, it is honestly the worst experience I have had in a long time. The ship is unsafe, my partner got trapped in a “sensored” door which shut on here abruptly as she was walking through (this is being taken further one off the ship) which led to sitting in the medical room for a couple of hours. I will never be returning to this cash grab of a ship, I feel like the company is more concerned about extracting all the pennies they can out of you whilst on board instead of actually putting anything together to entertain you whilst you are with them. Considering you pay them all the money, we then had to fork out €70 for a shuttle bus, every other cruise liner organised these things for you. Royal Caribbean are a joke and they do not deserve the money they ask for, go with other cruise liners you will get a lot more value for your money and feel appreciated instead of feeling like a walking piggy bank that the company will try to shake out every last penny from you. Read Less
Sail Date October 2018
Just returned from a short Stages cruise on Navigator of The Seas, Found good and bad points on board, I will start with the good. Embarking the ship was easy arriving by taxi we waited a short while, the were passed via security ... Read More
Just returned from a short Stages cruise on Navigator of The Seas, Found good and bad points on board, I will start with the good. Embarking the ship was easy arriving by taxi we waited a short while, the were passed via security check onto check in and on board, only to find no cabins were ready very little seating area, lunch was served in the Windjammer which was excellent but this quickly filled up, and seats here also run short, so it was eat up and back on your feet walking around looking for seats, cabins were opened at 1:30 pm but when we found ours it was still being cleaned, the luggage was also missing, and this never arrived till after 5pm.. Cabins were good but lacked a few home comforts no Shower Gel, Shower Caps, Hair Dryers etc. Crew were very good always a smile and tried hard to please, with exception of customer services, wifi desk , and the excursion desk. The excursion desk were no help , give no information and failed to arrange shuttle busses in port. We were allocated first sitting for dinner but told we there were no reserved tables and it was first come first served! So we dined in the Windjammer. The bars were VERY expensive at $8 a pint! With the result not many used them. Entertainment was first class with big star names like Michael Ball, Collabro, Bobby Dravro and a host more, only problems there were long queues for each show, with seats for some shows reserved for VIPs and shows often over run and clashed. On return to Southampton we were given breakfast and luggage unloaded with great speed as the ship had a very short turn round. One last point my wife was taken ill and we had to visit the medical centre twice , the staff were very good, but for the size of the ship was worried it was under staffed! Read Less
Sail Date October 2018
Wanted a longer cruise outside the school holiday. Never been to the Canaries before. The ship was Beaty with a lot of decoration and art. Clean and good taken care of. Our incide cabin had everything we needed and a lot of places to ... Read More
Wanted a longer cruise outside the school holiday. Never been to the Canaries before. The ship was Beaty with a lot of decoration and art. Clean and good taken care of. Our incide cabin had everything we needed and a lot of places to store our things, perfectly located on deck nine between the two lifts. Our stateroom attendant Ida did a Great job and kept it clean and was so nice to us all the time. Had read so many reviews about the need of upgrade, but that was not my experience. Always chairs available outside and it was never difficult to swim in the three pools or find a place in one of the jacuzzi. The food was very good. Specially impressed by the food in Windjammer that had a lot of choices. Also had very nice food in the MD and very good service thanks to Luise and Felix. Did take the Galley brunch and visit the kitchen and can understand how much work it is for the people in the kitchen and for the waiters to serve all the passengers. Also had some meals in chops grill and Giovanni as part of a prebooked 5dinner package. The entertainment was overall very good with some extra memorable experiences as the ice-show, the Barricade boys, Perry Grant and Craig Halliday. Cuddly was a very good as entertainment manager. Only one bad experience; with the spa treatment with a big pressure of bying products, so don’t think I will take any more spa treatments in the future. Did very excursion wit RCCL in Lisbon and Agadir. The Hippo Hippo tour with Anna in Lisbon was fantastic fun and let us see some of the major places. I don’t think We would like to go by our self in Agadir but had an very nice guide and did not felt unsafe during the excursion. I also think they was so pushing selling things in Agadir as earlier experience in Morocco. The best excursion we had was in Lanzarote with Lanzarote Experience. We had a group of 13 with our very nice guide and driver Angela on the whole day trip called grand tour. We was able to see the Timanfaya National Park, wine growing area, cactus garden, Cuevas de los Verdes and Jameos del Agua. We also had a tour in La Corunna with Hercules tours, a two hour tour around the city. The other places as Vigo, Las Palmas and Madeira we just walked around the city, easy from the chip. Will recommend Navigator and the Canaries. Read Less
Sail Date September 2018
Chose this cruise because of itenary and we enjoyed visiting each one. Embarkation went smoothly and cabin was ready for 1 pm which was great. Cabin was at front of ship and although nice it was very noisy . Our attendant was fantastic and ... Read More
Chose this cruise because of itenary and we enjoyed visiting each one. Embarkation went smoothly and cabin was ready for 1 pm which was great. Cabin was at front of ship and although nice it was very noisy . Our attendant was fantastic and always welcoming. Din8ng was great in windjammer but not in main restaurant took to long and sat with too many other people. Entertainment great especially Perry Grant who made the cruise!! Also other good headliners but I thought we was on comedy week as we had 4 comedians who were all very similar but still enjoyable . Really enjoyed Cody mindfulness talks they were great. Bar staff couldn’t do enough for you especially those in schooner bar . Main fault was the shuttle bus in Lanzarote what a rip off £12 dollars for 0.5 miles everyone complaining but to no avail very arrogant gentleman at shore excursions in fact worst attitude of all staff on ship . Great holiday would like to return to Navigator after refurb Read Less
Sail Date September 2018
Chose this cruise for its Itinerary. Embarkation was stress free and we were on the ship within half an hour of arriving at Southampton. Our cabin, on deck 12, was immaculate and impeccably looked after during our stay. We had seen ... Read More
Chose this cruise for its Itinerary. Embarkation was stress free and we were on the ship within half an hour of arriving at Southampton. Our cabin, on deck 12, was immaculate and impeccably looked after during our stay. We had seen negative reviews of Navigator but had no complaints - the food in the Sapphire Dining Room was excellent with extremely good choice of dishes and the waiters were friendly, kind and efficient. The entertainment and activities were varied, there was something for everyone and standard of the shows excellent. We loved the Morning show on the TV with Cuddy and Daniel - hilarious. All the crew worked incredibly hard in all areas including the unsung hero’s behind the scenes. The only ‘fault’ we had was with a shore excursion advertised as a ‘Panoramic tour of Agadir’ and turned out to be a view over Agadir of the sea, a visit to a Mosque which was closed and rest of the time was at a Souk! Not value for the money 59$ each. We found Navigator of the Seas to be a very stable ship and was maintained very well - and would certainly travel with Royal Caribbean again. Read Less
Sail Date September 2018
We booked Navigator because of the varied activities advertised. There were 8 of us in our party - aged from 75 down to 18, so we wanted things to keep us all happy and occupied. Having previously cruised several times on Celebrity, we ... Read More
We booked Navigator because of the varied activities advertised. There were 8 of us in our party - aged from 75 down to 18, so we wanted things to keep us all happy and occupied. Having previously cruised several times on Celebrity, we had high hopes of this being better equipped for the two younger members of our party and, indeed, that proved to be the case. However it was definitely less luxurious than Celebrity. For the first time, my travelling companion and I decided to treat ourselves to a suite (1294) and we were really delighted with the extra space it gave us. Best of all there was a walk-in wardrobe with more than ample space for all our clothes, shoes, suitcases and general bits and bobs. That made a HUGE difference! In fact there was a massive amount of storage space throughout. Some irritation about a unit specifically for a kettle and coffee machine, though - a useful unit but no nearby socket in which to plug either machine?? Poor planning. In the event we found the machine coffee pretty foul and ended up using sachets of instant, plugging in the kettle on the dressing table area. The balcony was a little disappointing - room for a table and two generous chairs, but barely enough for the (single) sun bed as well. However, having a sun bed crammed in was better than not having one at all. The bathroom was very compact, but adequate. From a personal point of view, having the shower over the bath in such a tiny space was much less appealing than having a walk in shower. The suite was kept spotlessly clean and our attendant, Kunal, was very conscientious about clean linen and towels as required. Room service was prompt and efficient, though some of the ordered food seemed a little less than fresh. Generally we found the food ok - but not special. Occasionally, however, it was absolutely first class, most especially the 'at sea' buffet lunches in the dining room. Dinner could be very iffy and several times one or other of our party found a dish completely inedible. Again from a personal point of view, I think the portions were far too big. The steaks were huge which I found off-putting and, despite requests for half-portions, they couldn’t seem to oblige. The amount of wasted food must have been enormous. Service in the restaurants and bars was, almost always, excellent. Pretty much every member of staff we encountered was helpful, friendly, humorous and efficient. Some went above and beyond and Ali, the restaurant manager in the MDR, was hugely helpful in arranging to get us all seated together at times that weren’t necessarily convenient to them. Entertainment was varied and, obviously, subjective. An excellent male quartet singing songs from the shows but singing and dancing by crew members we thought was very amateurish. Our evenings, however, were dominated by nightly performances in the Schooner bar, near the main theatre, by Perry Grant - who was spectacularly entertaining. Although the format of the show was the same every evening, it was never boring and our only complaint was that we found laughing so much became quite physically painful!! Perry is a born entertainer - a brilliant musician and singer, with a warmth and wit that was outstanding. Activities for the two younger members of our group (18 and 21) were varied, well run and supervised. For the older members the biggest complaint was the noise! This holiday was out of school time so there were few youngsters on board. I would hazard a guess would be that the average age of passengers was around 60. So, music blaring out of giant speakers ALL day, was both disturbing and, at times, quite distressing. It was hard-to-impossible to find a quiet spot near the pools on deck 11, 12 and 13. Films blared out at top volume or music played, sometimes so loud it was actually painful. I love music but, in communal areas, it should be background music. In many places it was simply impossible to have a normal conversation! Trips were well arranged but, like other reviewers, I would urge people to use taxis on shore, rather than pay the ship's unnecessarily extortionate prices - often for a lesser service. In Agadir our party paid $15 per head for a coach into a nearby square. In scorching heat, the coach had no air conditioning, was packed out, and some of the seats were broken. Having experienced that we took a couple of comfortable, cool, taxis back, at $5 per taxi. On our return we voiced our complaints (as did others) but the ship was less than sympathetic to (many) complaints and point-blank refused to refund a part of the cost we’d paid them because they said we were warned that coaches might not be up to international standards. That was not the case when the tickets were booked, but 'Guest Services' weren’t interested. So, on the whole we had a good trip. Would I use Royal Caribbean again? Not sure. I think possibly the good outshone the bad, but I’d personally prefer Celebrity to RC. Read Less
Sail Date September 2018
Have cruised with RCCI previously. Expected the ship to feel big, like Independence, but in reality seemed a little smaller..didn't matter though. Quality of musicians in the bars around Navigator were exceptional. Bar tenders very ... Read More
Have cruised with RCCI previously. Expected the ship to feel big, like Independence, but in reality seemed a little smaller..didn't matter though. Quality of musicians in the bars around Navigator were exceptional. Bar tenders very friendly and attentive. Remembered our name, cabin number and drinks preference, really quickly, was very impressed. Jacuzzis lovely and warm and quite easy to find sunbeds most days. Food delicious, one other reviewer here has complained at the length of time that it took to have dinner. For me, going out for dinner is an occasion, that doesn't want to be rushed. A little empathy and a pleasant personality ensures that your requirements are met. We had no trouble getting a table in the area we preferred, with the fabulous waiting staff we preferred (Edwin, Karan, Fabiano) and catered for by Estefania at the door...very very attentive and ensured we thoroughly enjoyed our experience. Perhaps if other passengers are wanting to be 'fed quickly', they should eat in the Wind Jammer...quality food and service takes time. I do agree there was a lack of accompanying vegetables with the starter and main meals, however, if you add up all the calories, from start to finish of the 3 course dinner, plus drinks, there is certainly no shortage of calories there. Read Less
Sail Date September 2018
Sailing from Southampton ... Chose Navigator as we were becoming disappointed with Celebrity and decided to give RC another try. So glad we ignored negative reports. Far from the tired ship with poor food we were told about. ... Read More
Sailing from Southampton ... Chose Navigator as we were becoming disappointed with Celebrity and decided to give RC another try. So glad we ignored negative reports. Far from the tired ship with poor food we were told about. Spotless and shiny...If you look hard , yes you can see signs of wear and tear, but oh how the wonderful, happy and helpful crew made up for it. Meals have plenty of choice , especially if you avoid the nightmare windjammer that was crazy..simply go down to restaurants that offer self serve or waited to a high standard. Lovely table companions, super waiters. Our stateroom attendant was the happiest man we ever met..and that sums up the staff. Happy in their work, unlike some other ships ..made so much difference..We didn't feel guilty for being on a cruise while they worked. For the first time no one asked us to give them a perfect review of they would be in trouble. Royal Caribbean...you got it so right with this ship...We hope your others are the same and we will be back again! This was cruise no. 18...and we are real picky cruisers...this one was one of only 2 we felt we're 100% great value cruises. Good job:-) Read Less
Sail Date September 2018
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- ... Read More
We picked this cruise for the itinerary but as we’d cruised with RCI once before felt confident in our choice of cruise company too. We soon found that service & quality have gone downhill. Let’s start with the positives- Happy bar staff (most of them!) Wonderful cabin steward Pretty good shows & headline acts Good choice of food in buffet Negatives- Firstly “My time dinning” was never at my time, never enough tables/seating available even if we wanted to book night before & were always happy to share. So basically it was always their time dinning not our!! Very poor service in MDR, slow, Luke warm food at best, lack of speed when clearing for next course, never a waiter around to take drinks order, no such thing as a wine waiter anymore, vegetables to accompany the main meal non existent (& when asked for extra 9 times out of 10 they never arrived), never enough pool bar waiters around, poor value for money with trips, expensive drinks, & lastly rip off salon prices! Need to seriously up the standards as I think they’ll lose a lot of regular cruisers as nearly everyone we spoke to were extremely disappointed with RCI. Read Less
Sail Date September 2018
We chose this cruise as it was going to places we wanted to go to, at the time we wanted to go and was the right price I had been looking forward to this cruise to have a couple of weeks away from cooking, and meal planning. I only ... Read More
We chose this cruise as it was going to places we wanted to go to, at the time we wanted to go and was the right price I had been looking forward to this cruise to have a couple of weeks away from cooking, and meal planning. I only found out some worrying things about the vegetarian food served in the dining rooms whilst I was on board after a couple of nights. Firstly even though food was on the menu with a v next to it, and at the bottom of the menu it showed the V next to vegetarian, after asking for food to be sent back as it had non vegetarian cheese on it that these foods were available as vegetarian, but weren't necessarily vegetarian. I had to explain to the head waiter why some cheeses weren't vegetarian and in this day & age that shouldn't be necessary, and when i spoke about vegetarian wine, i may as well have sprouted a second head as they (the waiter, head waiter and wine expert) didn't believe there was such a thing. I had to prove this was the case when i had to buy wine when off the ship to be able to drink on the ship as they couldn't sell me anything they had.(all you have to do is ask google if a wine is vegetarian or not) and the desserts were a joke, at lunchtime when there were about 20 desserts available, not one was vegetarian. When calling their after cruise line I was told i should have told the relevant people onboard, I did, from the Maitre d to the head chef and waiting staff. I explained the food wasn't satisfactory and was told that I had too high expectations and they couldn't help that I wasn't satisfied, and they weren't my nanny!! I was thanked for taking the time to call them but was told they never compensate unless someone has died, she didn't seem to care that my holiday was ruined or that i was severely disappointed with the cruise. Other than that, the normal food wasn't that great, the luggage at embarkation was a mess, the disembarkation was even worse, the cabin was small with a tiny bathroom, with the toiletries being 2 bars of soap and a nasty yellowed plastic thing in the shower that was 2 in 1 shampoo. The evening entertainment was poor to say the least and there were too many silly things on during the day so you could easily miss something, they could have done less but better ones. The staff towards the end of the cruise were very invasive as they all wanted to get a good rating on the survey, to the point of me having to ask one of the waiters to leave us alone after 20 minutes of being interrogated as to the rating we would give him. The prices for everything on the ship were not even vaguely reasonable with a standard tube of Pringles being $9.99, and a glass of wine and a gin and tonic at $19. I would love to say some great things about this cruise but the best bits were the frozen yoghurt on the sunbathing deck and the weather. Read Less
Sail Date September 2018
This was our honeymoon cruise we told the cruise line this having been on other cruises I knew what to expect it was my wife's first cruise I told her what to expect however the small touches were missing lots of corners cut simple ... Read More
This was our honeymoon cruise we told the cruise line this having been on other cruises I knew what to expect it was my wife's first cruise I told her what to expect however the small touches were missing lots of corners cut simple things like chocolate on your pillow bed turn down I don't expect these things to me done but on past experiences it has been done and always think it's a lovely little touch.ive always syayed in interior cabins and I knew what to expect but the cabin was very grubby. I did not like the dining experiance we were only offered 6.30 or 8.30 dining didn't get offered my time dining when booked Going to dinner on the first night and being sat with 8 people we didn't know and this would be our table for the next 14 nights we had never been so uncomfortable I do not like eating in front of people I don't know we was on our honeymoon and wanted our own space. We went to customer services and ask them to help us out was told to speak to restaurant manager which we did the following evening we was told he has 3 sheets of paper of people asking for tables for two may be Royal Carribean should look into share dining a bit more a lot of people we spoke to did not like the share table and choose to eat in windjammer which is a shame because fine dining is all about the experiance of a cruise.ship very dusted in public places bar areas broken chairs other passengers who have been on this ship a few times said its the worse it has been lots of corners being cut. We all knew it was going to dry docks in January but it's not a excuse for cleanliness. Staff also seem very sparse but they did work very hard and always very polite and friendly but maybe a bit short staffed Read Less
Sail Date September 2018
This cruise was to celebrate my 60th birthday. Unfortunately due to an allergic reaction on my husbands part it was spoilt for us as they were pre warned.The good points are the entertainment was excellent the food in the main was ... Read More
This cruise was to celebrate my 60th birthday. Unfortunately due to an allergic reaction on my husbands part it was spoilt for us as they were pre warned.The good points are the entertainment was excellent the food in the main was delicious. The Windjammer restaurant got to be very monotonous as I am gluten free. Surely they could have provided gluten free pasta? There was gluten free pizza in the Cafe Promenade but not in the Windjammer. The bars were excellent and the Sapphire Dining Room was very elegant. We had a balcony cabin which was spacious with plenty of storage, the attendant was excellent and room service always on time. Getting on the ship was very smooth and efficient but getting off not so. The scramble for trolleys nearly ended in a fight! This ship is going to be refurbished soon and it is needed. Some of the public areas are looking tired. Read Less
Sail Date September 2018
First time for us on a Royal Caribbean ship with over 20 cruises under our belts mostly with Thomson TUI and P&O we thought why not give them a try. The Navigator is a big ship and requires alot of walking both stairs and passage ways ... Read More
First time for us on a Royal Caribbean ship with over 20 cruises under our belts mostly with Thomson TUI and P&O we thought why not give them a try. The Navigator is a big ship and requires alot of walking both stairs and passage ways and definitely more rides in lifts etc and getting on and off the ship for tender boats and to go a shore can take some time. The ship its self is showing its 15yrs in service a lot of the soft furnishings and carpets need some TLC. The cost of every thing is expensive on board and prices of things has the wow factor. OK now to the important part the food amazing it is and we enjoyed meals in the MDR and the Windjammer buffet and we ate well. They have a good pastry chef on this galley thats for sure and all the chefs know what there doing. Entertainment was good a really good collection of musicians in the nine piece orchestra brilliant to back up the dances and singers. Headline acts were Darren Day, Roy Walker. East coast boys singing Frankie Valli songs brilliant and they were introduced by a lively cruise director. Ok service was good waiters in the MDR very well trained and keen to help. House keeping was good all seemed cheerful and happy. On the bar work waiters seemed a bit stressed and short handed under pressure. Will we go on another RCI cruise yes we have already booked it on the Independence of the Sea for next year. Thats about it really happy cruising BYE. Read Less
Sail Date September 2018
This is a BIG ship, but easy enough to find your way around after initial familiarisation. We chose to visit Northern Europe - Hamburg (OK, but not scintillating), Oslo (excellent) and Bruges (always lovely), since apart from Bruges these ... Read More
This is a BIG ship, but easy enough to find your way around after initial familiarisation. We chose to visit Northern Europe - Hamburg (OK, but not scintillating), Oslo (excellent) and Bruges (always lovely), since apart from Bruges these were destinations that we had not previously visited (we generally prefer smaller ships). We booked at the beginning of the year and paid just over £80 each per day for our inside-cabin on the seven-night cruise. The food quality was excellent (we preferred to dine in the main restaurant, but used the Windjammer on a number of occasions when port-excursions meant that this was the only 'standard' option) and service was generally of a very high standard everywhere on the ship. The professional ice-dancing show was pretty amazing and one or two of the other evening productions were just good entertainment. Frankly, those who have criticised the ship/crew/food/entertainment/ports of call probably onyl have themselves to blame for not seeking out the best possible deal on prices - but based on our own experiences II do not believe that we would have been disappointed even if we had paid at least one-nad-a-half times as much. In summary, an enjoyabe 'large ship' experience with plenty to do on board (that said, the library is pretty pathetic - but that is probaby because the ship does not typically cater for 'bookworms'). Read Less
Sail Date August 2018
Because the price was right,not to expensive and the destinations.We've been with the Royal Caribbean a number of times, all though the Independance of the seas is our favourite ship we do find the prices have shot up since its been ... Read More
Because the price was right,not to expensive and the destinations.We've been with the Royal Caribbean a number of times, all though the Independance of the seas is our favourite ship we do find the prices have shot up since its been refurbished.Children seem to be thier priority. The last cruise we've been on was the Navigator of the Seas, tidy size ship,we were on deck two,room 2286 sea view, room nice and spacious,queen size bed,plenty of wardrobe space,the only problem was having a warm or hot shower,you had to run the tap between 10 to 20 min to get hot water running through.A notice in the bathroom said save the waves don't leave the tap running when cleaning you're teeth? They got a cheek.So if you are allocated this room expect to wait for a hot shower.If you want a hot shower in the morning or night time,unless you got time on you're hands,then by all means book it. The entertainment was in house most ot the time, you might be lucky and get a comedian or a good artist booked for the cruise. It wasn't my cup of tea sorry. The cabin attendant was very good he was not in your face like other cabin attendants we've had in the past, he done is job and off he'd go. The food on board was to die for,we dined in the Windjammer mostly, because the dining in the main Restraunts was either to early 5.30 or 8.30 to late for us. As we booked a early saver cruise, as a pensioner I got to watch my pennies you know what I MEAN. Read Less
Sail Date August 2018
I so enjoyed my time on Navigator of the Seas it was so nice to be back. Navigator is still a lovely ship for me and my cruise seemed to pass so quickly. I know that Navigator is due a dry dock i think in January and many upgrades and ... Read More
I so enjoyed my time on Navigator of the Seas it was so nice to be back. Navigator is still a lovely ship for me and my cruise seemed to pass so quickly. I know that Navigator is due a dry dock i think in January and many upgrades and changes are to happen. I found the ship to be very well kept and maintained. The staff on board were so amazing Nalini my kind cabin stewardess, Romeo in the Cosmo bar with Duane and Dorrie. I could mention so many other kind staff who made my cruise so wonderful but there are too many to mention. Navigator to me is perhaps getting on in age but well maintained and very clean my cabin was 7589 again clean tidy and well looked after. I enjoyed my dining on board especially Chops which i did for the first two nights. I loved the seas days with the main dining room open for lunch and the lovely Tuti salad bar. I used the Main dining room for breakfast most times which i enjoyed. The windjammer had a great variety of food on port days for lunch and was of good quality. Entertainment was great, in the Schooner bar the guy on the piano amazing the trio quartet in the Cosmo bar and promenade were amazing as well. As i said earlier the staff were so kind and helpful. I did the bridge tour our officer showing us around was Levi he made us laugh and made the tour well informed but so entertaining. We all agreed what a great tour it was. I met up with old friends and new and time passed so quickly. Oslo was my favorite place to go back to i just walked of the ship with a pocket guide and ventured around it was lovely. Read Less
Sail Date August 2018
We booked this for a family holiday. 2 in our late 50's and 2 adult children 20 and 21. We booked a suite as it worked out cheaper then 2 rooms and gave us access to a range of suite benefits. Cabin 8694 - had it as a 3 bed apartment ... Read More
We booked this for a family holiday. 2 in our late 50's and 2 adult children 20 and 21. We booked a suite as it worked out cheaper then 2 rooms and gave us access to a range of suite benefits. Cabin 8694 - had it as a 3 bed apartment setup. Worked well for us. Priority boarding and disembarkation _ very smooth. Access to the Concierge lounge _ small but complimentary drinks and canapes_ very nice. We found most other public areas very crowded so it was a relief to have this facility. A la carte breakfast in Chops Grille or use the buffet and eat here, no queue for a table. Bonus ! MDR was good , used 4/7 nights. We like speciality dining and build it in to our holiday cost. Chops Grille _ excellent Giovanniss _ Food good but would have liked more choice Isumu_ interesting and enjoyable Ports of call, _ good transport arrangements in place. Hamburg,Oslo, Brugees. All different and interesting.used our concierge lady for info and booking trips. Quizzes were well run but the area they use gets too crowded. Cafes were always busy - not a problem to us but if I was in a different category it would have been. Entertainment _ ice show good, The quest_ hilarious. Production shows need rethinking. We have previously cruised with Celebrity and couldn't t help compare even our children preferred Celebrity, just more room to chill. It's showing signs of wear and tear but spotlessly clean. Excellent staff in all areas.t Overall we give this a 4/5 but would definitely consider RCL again. Read Less
Sail Date August 2018
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint ... Read More
Booked cruise on reviews as our first cruise. Don't get me wrong staff where great but expected a cabin with more room as did explain my daughter was wheel chair bound. Only just got here in with wheelchair in room may need to paint door after we have gone. They new we had a daughter in a wheelchair when we booked but never explained how small cabins are and still let us book. The restaurant staff were excellent so where our room service. We have been told since that royal c should not of allowed us to book this cabin with our daughter as she is wheelchair bound and if a fire our emergency had happened and we had been in cabin she would have struggled. As I have said royal caribbean staff where excellent it is just the way they took our money on booking and definitely didn't explain the cabin sizes and the disab policy regarding cabins ........... ............................ Read Less
Sail Date August 2018
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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