13 Southampton to Canary Islands Royal Caribbean Navigator of the Seas Cruise Reviews

Wanted a longer cruise outside the school holiday. Never been to the Canaries before. The ship was Beaty with a lot of decoration and art. Clean and good taken care of. Our incide cabin had everything we needed and a lot of places to ... Read More
Wanted a longer cruise outside the school holiday. Never been to the Canaries before. The ship was Beaty with a lot of decoration and art. Clean and good taken care of. Our incide cabin had everything we needed and a lot of places to store our things, perfectly located on deck nine between the two lifts. Our stateroom attendant Ida did a Great job and kept it clean and was so nice to us all the time. Had read so many reviews about the need of upgrade, but that was not my experience. Always chairs available outside and it was never difficult to swim in the three pools or find a place in one of the jacuzzi. The food was very good. Specially impressed by the food in Windjammer that had a lot of choices. Also had very nice food in the MD and very good service thanks to Luise and Felix. Did take the Galley brunch and visit the kitchen and can understand how much work it is for the people in the kitchen and for the waiters to serve all the passengers. Also had some meals in chops grill and Giovanni as part of a prebooked 5dinner package. The entertainment was overall very good with some extra memorable experiences as the ice-show, the Barricade boys, Perry Grant and Craig Halliday. Cuddly was a very good as entertainment manager. Only one bad experience; with the spa treatment with a big pressure of bying products, so don’t think I will take any more spa treatments in the future. Did very excursion wit RCCL in Lisbon and Agadir. The Hippo Hippo tour with Anna in Lisbon was fantastic fun and let us see some of the major places. I don’t think We would like to go by our self in Agadir but had an very nice guide and did not felt unsafe during the excursion. I also think they was so pushing selling things in Agadir as earlier experience in Morocco. The best excursion we had was in Lanzarote with Lanzarote Experience. We had a group of 13 with our very nice guide and driver Angela on the whole day trip called grand tour. We was able to see the Timanfaya National Park, wine growing area, cactus garden, Cuevas de los Verdes and Jameos del Agua. We also had a tour in La Corunna with Hercules tours, a two hour tour around the city. The other places as Vigo, Las Palmas and Madeira we just walked around the city, easy from the chip. Will recommend Navigator and the Canaries. Read Less
Sail Date September 2018
Went to get some sunshine before the winter all the ports were very good always have a good time on RC went on Navigator out of Southhampton traveled with Eavesway coaches which are brilliant your holiday starts as soon as you get on the ... Read More
Went to get some sunshine before the winter all the ports were very good always have a good time on RC went on Navigator out of Southhampton traveled with Eavesway coaches which are brilliant your holiday starts as soon as you get on the coach no worry about getting there on time. If anything the excursions are a bit pricey but the 2 we did were excellent we did a scenic in Maderia and did the lava caves in Tenerife that was really good We only did a couple of the shows but that was just by choice not that there was anything wrong with them. The food in both the main dining room food was excellent as was the few times we went to windjammer we never did any of the speciality restaurants. The cabin was clean and roomy we had a Junior Suite and the stateroom attendant was very good. overall excellent as usual and would recommend Read Less
Sail Date October 2017
Just returned from an excellent family cruise around the Canary Islands. We were a group of 6 adults and one very young child occupying three staterooms No. 8368 a port side aft balcony, No. 8690 an aft balcony and No. 1655 an internal ... Read More
Just returned from an excellent family cruise around the Canary Islands. We were a group of 6 adults and one very young child occupying three staterooms No. 8368 a port side aft balcony, No. 8690 an aft balcony and No. 1655 an internal virtual Balcony. The port side balcony was very roomy with a 4 seat couch. The aft balcony stateroom was rather restricted in size for the 2 adults and a small child in a cot. The virtual balcony stateroom was more like a broom cupboard with room only for a bed and one chair. Due to a slight mix upin our transport arrangements to the Southampton cruise terminal, we arrived rather early at around 10:30hrs. Much to our surprise and delight we were ushered immediately through both security and the check in process and were on board the Navigator by 10:45hrs. My wife and I settled down in the Solarium while the others charged around the almost deserted ship. The staterooms were opened up on schedule at 13:00hrs and our luggage was delivered around 14:30, an Ideal start to any cruise. The required safety drill was held at 16:30 and we set off soon after on our way down the Solent and into the English channel. Ports of Call: Apart from Gran Canary the time scheduled in the various ports was rather limited, which was a bit annoying. I assume these timings were fixed to reduce the very costly consumption of ships fuel when travelling at max speed and not for our benefit. We managed to walk into each of the ports taking between 20 to 30 minutes to do so. At this time of the year, with the temperatures around 23C it made for a very pleasant and easy walk. Entertainment: We watched the majority of the shows and there were some very good acts and some average. The RCL singers and band put on an excellent performance on one occasion, simply singing well know musical numbers. The slightly different ventriloquist and the string quartet acts were excellent. The Ice show as normal was superb; ice dancing on a moving ship has to be classed as very impressive. There were lots of organised quizzes and music playing around the ship so overall I would say it was good value for the money. Have to mention we were not too overly impressed by the cruise director; her rapport with the audience at the shows etc. was rather limited. Dinning Food and Beverage. Very pleased to report, that the Windjammer on the Navigator we consider to be the best in the fleet. “The Hot food was kept hot” and “The cold food cold” we have done numerous cruises with RCL where the windjammer food was served lukewarm. There was also a noticeable change in the variety of food served and with more British style dishes on offer and also in the quality which we though was much improved. Fully agree with many reviewers if you go in the windjammer at the peak times it is occasionally very hard to find an empty table. We avoid this issue by going in either early or later and avoid the busy peak times at breakfast and lunch. The food in the main dinning room was much of an RCL standard and both our waiters Chetan and Wilson were excellent, with no request for changes or additions being too difficult for them to achieve. I can never fully understand some cruise reviews where there are complaints about insufficient quantity, when all you have to do is ask for more…… Two of our party had a full drinks package, two had a soft drinks package and we had the loyalty free drinks a plenty in the evening and a coffee package. Our grandson stuck with his formula milk…. Various points: The normal hard sell to upgrade or buy RCL packages was in evidence but thankfully was not quite so pronounced or long lasting as we have experienced on previous RCL cruises. The ship appeared to be in very good and clean condition, having been I believe recently refurbished. The photo prices and ship booked excursions are now so costly, we seldom purchase either. Our stateroom safe proved somewhat temperamental from day one and failed completely on day three. This was removed from our stateroom for service but regrettably no immediate replacement was a available. From anecdotal evidence I believe there were issues with quite a number of safes. We were offered use of a safe deposit box in the customer relations office however that would hardly have been convenient to use on a regular basis. There would appear to be very little in the way of onboard services for the under 1 year olds. This despite having to pay almost full price fare and be expected to pay full gratuities…. In respect of gratuities, we along with many many others removed our auto gratuities on the first day. There appeared to be pages of people doing this. After years of paying full rate gratuities, cruise after cruise, we have decided to stop doing so. We gave tips to every person who served us a beverage, also to our stateroom attendant to our MD waiters and a couple of servers in the windjammer who we got to know. Having gone up from a reasonable 6$ to 14$, it is just not on. It is now long past time the various cruise companies to pay improved wages to all their staff and not rely on gratuities to compensate for low wages. Sad to say we encountered quite a few drunken passengers this cruise, who as well as being unable to hold their liquor were unable to control their foul mouthed language. Acceptable this may be in in some places but most certainly not on a family cruise ship, it is not pleasant to see people staggering around, cursing and swearing. Never did hear the fate of Mr and Mrs Thomson of Deck 5 who sadly missed the ship sailing from port, mid cruise. The Captain took the time to explain that he had to sail on time to make the next port on schedule. Read Less
Sail Date October 2017
Wife and I just got back from a 13 night Canaries cruise on Navigator of the Seas (sailed on 28th October 2016), we are diamond + members and this was our 17th cruise with RCI on numerous ships. Embarkation at Southampton: Very ... Read More
Wife and I just got back from a 13 night Canaries cruise on Navigator of the Seas (sailed on 28th October 2016), we are diamond + members and this was our 17th cruise with RCI on numerous ships. Embarkation at Southampton: Very smooth no problems Dining: We were on a table for 10 but only one other couple ever turned up for the evening meals and they were fantastic company Terry and Audrey, our two waiters were great. The food was not up to the usual standard of RCI in our opinion, on some occasions only warm and not a great selection on the menu. We didn't book any excursions on board and did our own thing in each port, we would recommend doing the cable car and down in the baskets in Madeira this is great fun. Poolside entertainment was limited mainly due to the weather, service on board was good and all staff very helpful and pleasant.. Read Less
Sail Date October 2016
Embarkation at Southampton went like a dream and we were on the ship in minutes. We had been on the Navigator five years previously when it sailed around the Med out of Rome so were looking forward to seeing if there were any changes. ... Read More
Embarkation at Southampton went like a dream and we were on the ship in minutes. We had been on the Navigator five years previously when it sailed around the Med out of Rome so were looking forward to seeing if there were any changes. Unfortunately, there were only bad ones. It seems that Royal Caribbean are now only interested in trying to make you spend as much as possible at every opportunity. We were pestered at breakfast, at lunch and when trying to relax in the bars in the evening (when we could get a seat) with people trying to sell the paying restaurants to us. Thirty seconds out of every port the promenade was constantly filled with extra tables with 'sale' goods, making it difficult to actually get down the promenade, and everyday we were bombarded with leaflets and emails about the next 'big sale'! The shops on board weren't very good, little variety and very expensive, $5.99 for a tube of Pringles! Fortunately, the dining room experience was still as good as ever with very friendly and attentive waiters and good food, with good wine served by an excellent Sommelier. We did notice however that a number of people frequently turned up at dinner sometimes 40 or 50 minutes late which obviously caused problems for the waiters trying to serve dinner on time to those of us who arrived at the allotted time and we were frequently very late getting out of the dining room because of this. Previously the dining room would be closed 15 minutes after the sitting time but this doesn't seem to be the case now, even though there is anytime dining available on the ship. The so called production shows were dismal, and the space taken up by the ice rink could be made better use of as the bars were so crowded it was really difficult to get a seat, mainly due to people sitting sleeping, reading or eating food from the promenade cafe as they couldn't get a seat in there. As the Windjammer now closes in the afternoons - people come back on board hungry and have to queue down the promenade to get something to eat at the cafe, the only place open at that time. Service in Vintages was excellent however the smell of cigarette smoke wafting up from the Casino didn't make it a pleasant place to sit when you did manage to get a seat on an evening. People were allowed to smoke in all areas of the Casino and it would seem on deck too - I didn't see any of the staff stop them. You couldn't even spend a few hours in your cabin watching a movie as they charged $13.99! Obviously, RCI want you out of your cabin so you can spend and if you're going to stay in you're going to pay for that too! Very few of the officers spoke to anyone when they were passing through the ship and the only time we saw the Cruise Director was his 10 second introduction to the stage acts, we never once saw him out and about chatting to people anywhere. It seems like all RCI want to do now is pack 'em in tight and get as much money as possible out of 'em without putting in too much effort - other than at selling! All a bit of a shame really as they used to be so good. We did get a good price on this cruise but to be honest, it really wasn't worth it. We won't be travelling with them again. Read Less
Sail Date October 2016
Like other reviews for this cruise mixed feelings by us and our two friends. We have enjoyed many cruises with most of the cruise company's including previous cruises with R C. Having sailed on Independence and Radiance our ... Read More
Like other reviews for this cruise mixed feelings by us and our two friends. We have enjoyed many cruises with most of the cruise company's including previous cruises with R C. Having sailed on Independence and Radiance our expectations were high. Embarkation at Southampton was swift and efficient, we were on board by 11.30am. Balcony Cabin was great, clean, roomy we asked for and got robes, and we had tea and coffee making facilities. Our dining arrangements were for 8.30pm and we had a table for four as asked for right in front of the bronze ballerina. Waiter was charming, and did a good service. Assistant waiter was rushed of his feet and seemed to be covering some not so enthusiastic servers. Our Wine waiter was neither here or there, he just always seemed to be hovering, and that meant our waiter was also doing our drinks. We didn't have drinks package as couldn't justify the cost as we are not big drinkers. It's a shame that the evening Wine Package of 6, 10 or12 bottles of wine has stopped. The wine on board by the bottle is very very expensive especially when adding18% gratuity. Food was Ok not exceptional and there was no wow factor, didn't expect to have Sheppard pie, and Sunday lunch served on a cruise ship. The desserts were bland, and the cheesecakes and mouse were rubbery. The Creme Brulee was gorgeous but not when you are eating it four 2 weeks. The ports of call were good, Maderia being really lovely. We had been many places already, but still managed to dock in areas not previously visited. As with another guest we too had complaints with Agadir, so information given him was not true. We booked the shuttle bus to town centre and was then dropped at a taxi where we had to run the gauntlet of taxi drivers wanting to take us to either the market, or the beach. Most people on our Shuttle bus complained and got their money back. The whole experience was very intimidating and very scary for the more vulnerable on the bus. Entertainment. The highliners were good, especially the magician/juggler. The ice show magnificent. The ship's entertainment was spoiled by a really poor sound system/or operator. There was obviously talent in the cast, but the music/chosen songs were obscure and not popular. There seemed no story or theme and no scenery. Such a shame after the Broadway shows put onboard the Indi. Finally dress code standards have been relaxed to our great disappointment, with people entering the Main Dining Room even on formal night's in T/shirts, Jeans and one person in shorts, and no one seemed willing to question this. Not the sort of example to have displayed for our American and Australian guests, or those who want that special cruise experience as opposed to a Butlins on water. Many commenting to us that it was typical of a British cruise. All these 'little' changes were disappointing, but didn't detract from the overall good cruise experience. And we would still cruise with R.C if the itinery was right, but would drop our expectations sadly. Read Less
Sail Date October 2016
I enjoyed the ports of Call....new to us & would enjoy if my travels caused me to repeat them..I would not go out of my way to do a repeat of this specific cruise. the only poor excursion was the one booked thru RCI in Morrocco. I ... Read More
I enjoyed the ports of Call....new to us & would enjoy if my travels caused me to repeat them..I would not go out of my way to do a repeat of this specific cruise. the only poor excursion was the one booked thru RCI in Morrocco. I was told no one else had complained..so my take away was if one person says something..it didn't happen! It was suggested that my expectations were too high? I replied I expected to get what I paid for! I like Southampton, pleasant town to stroll..Friday night is not a beehive of activity & that might have surprised some. Entertainment was first class and varied..food was decent..all cruise lines have reduced their culaniary experience for the regular dining room..Anytime dining, whatever they call it..sucked..almost everyone made reservations for a specific time..so 3 nights we sat at a table of 6 or 8 alone..no one to share..this has not happened on any other cruise line..but we Americans were in the minority..it might be a cultural difference. Cabin was fine, our toilet "leaked" from the vent in the wall at 5AM..we mopped it with towels, told the room steward but we had no note from maintenance... Our guy was very non-pulsed with the news..apparently these things happen..another pax had it happen at 11PM ..maintanance came right away and blah blah .... Yes, they nickel dime you and it seemed everyday they had the same one day sale with nothing to buy..leftover & picked over.. Read Less
Sail Date October 2016
This was our ninth cruise but our first cruise with Royal Carribbean and it was certainly not "cheap". Although we bought an All inclusive cruise it certainly was not as we found out it was for only house wine and beer. Also we ... Read More
This was our ninth cruise but our first cruise with Royal Carribbean and it was certainly not "cheap". Although we bought an All inclusive cruise it certainly was not as we found out it was for only house wine and beer. Also we understood that if we paid gratuities before sailing we would be able to have My time dining. i was just told "oh you have to do that before boarding .You have to stick with the 6 pm. meal now(much too early)8.30 much too late.On boarding we were sent to have lunch in the Windjammer and while i was getting my lunch my husband ordered a white and a red wine. On my return the waiter and the restaurant manager were at the table telling my husband he had to pay.My husband told them that i had the final invoice in my hand luggage showing i had the wine and beer package.I had my lunch on the table and they wanted to see the invoice which i found unacceptable. After seeing it but still insisted we sign for the drinks as apparently we were not on the system 25 dollars (£17).I found this extremely embarrassing.We went and queued at customer service and i demanded a void slip. This came but the young man said that we could only have wine up to 8 dollars on our package. This proves to me that if you ask for just a wine without a package you get sold the expensive one. Drinks without a package are extremely expensive. eg.A bottle of Bud is £4. The ship itself was glamorous and clean. The food in The Windjammer was fine.We ventured once into the Saphire dining room but I personally could not put up with the waiter who kept bending down and talking into my ear asking me why i had not been at the table before etc. etc. He positively oosed over me . We didn't go back. If you like fried eggs go to the Windjammer where they cook to order.The restaurant eggs are terrible. For 3 days at sea there was not enough going on to keep us entertained. On other ships we have Ice carving and fruit carving demonstrations. Also how to make an animal out of a towel.The only things going on were payable extras or things to make you part with your money. Trying to find a seat around the ship in the evening was a nightmare..When we arrived at Madeira 3 days in we only had 3hrs there, P&O ship was there when we arrived and there when we left. Lanzarote‎ was pretty much the same. The good things on board were the ICE SHOW, the hypnotist the juggler and the violinist. which we both enjoyed. I personally thoroughly enjoyed the Flow rider and the lads could no have looked after me better. Where were the traditional cruising ice/fruit carvings.? No Barbie on deck.Sorry we wont be "luxury" cruising again Back to P&O or Thomson for us where what you pay for you get. Smaller but friendly.I really missed my cocktails but not willing to pay through the nose for one thank you. Read Less
Sail Date June 2016
The Ship: The major problem was that there were far too many passengers for some of the facilities on board. Getting a sunbed anywhere was sometimes impossible (and always if the sun was out!). There are the usual signs about not reserving ... Read More
The Ship: The major problem was that there were far too many passengers for some of the facilities on board. Getting a sunbed anywhere was sometimes impossible (and always if the sun was out!). There are the usual signs about not reserving sunbeds that most passengers totally ignored, there were often more towels than passengers on sunbeds. I complained without result. The bars were often so crowded that people stood to consume their drinks. Cabin: we had the basic inside cabin which was minute, I would definitely recommend getting a larger cabin. Our steward was very helpful and friendly and the cabin was always clean and tidy. Dining: Fairly good quality and reasonable quantities with a reasonable mix of choices in the main dining rooms for dinner - service was good. Breakfasts in the dining rooms (one served and one buffet) were excellent. The Windjammer buffet was so big that finding particular items was a challenge and it was difficult to find seats at the most popular times. If you want a steak you will pay $20 extra! This is the first holiday when I have not had a steak - I sometimes have one every day. It was irritating that waiting staff tried to upsell the specialist restaurants (involving extra costs) while we were eating. Drinks: Were expensive with very small spirit measures and a massive 18% service charge was added even if you queued at the bar to get a drink - there were very few waiting staff around. We sometimes waited 10-20 minutes to get a drink. As most passengers seemed to have bought a 'drinks package', the company has a vested interest in slowing down the sales of drinks and serving small measures. Smoking is apparently not hazardous in the casino as it seems to be treated almost everywhere else - a cynical move by the company who don't want smokers moving away from the tables frequently. Entertainment: We missed the Ice Show which everyone seems to agree is first class. The other two shows we saw were in one case reasonably entertaining (a hypnotist) and in the other case very amusing (a juggling comedian). There were plenty of seats available at the shows we attended. We did attend a talk that was supposed to be information about our ports of call. This comprised a blatant excursion selling exercise and the speaker (a Nigerian lady) seemed to know little to nothing about the ports or much else (telling us that Columbus visited Gran Canaria in 1942 and that Madeira is in Funchal!) Ports and excursions: A couple of the stops were shorter than advertised and some were so short and with so many passengers queuing to get off that some people just gave up and stayed on board. It was very disappointing to be constantly checking your watch when visiting an interesting port or deciding to stay on board to avoid having to do so. It was an experience that was not altogether bad but one that I have no wish to repeat. We have only been on a cruise once before with P&O on Azura in 2013 which was a better experience altogether. Read Less
Sail Date June 2016
Having cruised before with RCI I was so looking forward to this cruise as it was only a short flight to Southhampton and the short journey to port. I was looking forward to the good service I received before. Not going into everything as ... Read More
Having cruised before with RCI I was so looking forward to this cruise as it was only a short flight to Southhampton and the short journey to port. I was looking forward to the good service I received before. Not going into everything as I am making a formal complaint to them in writing. I am a disabled person but discovered on board that their definition of this only related to those In wheelchairs and motor scooters. I did not receive the service I was used to on their others ships. In fact I felt they were very short staffed and a lot of the time in was organised chaos. In the Windjammer tables not cleared for a very long time and I'm not talking one or two tables here, staff in short supply. Making announcements for people to vacate their tables to make room for others when tables not cleared total joke. Our room attendant was brilliant as were the staff that served us in the Sapphire Dining room but apart from this I'm truly unhappy. Feel really sorry for those people who were unable to get off on Maderia due the 'hours' it took to organise disembarkation. Ship was not clear until 4 pm too late for people as due back by 6.30 pm. Shore excursions were good once you got to your coach and RCI staff no longer in charge. Read Less
Sail Date June 2016
Navigator of the Seas Ratings
Category Editor Member
Cabins 4.5 4.3
Dining 4.5 3.9
Entertainment 5.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 3.7
Enrichment 2.0 3.4
Service 4.5 4.3
Value For Money 4.5 3.8
Rates 4.5 4.2

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