Southampton to Baltic Sea MSC Virtuosa Cruise Reviews

5.0 / 5.0
224 reviews
Photo Credit: Snowdrop1771
Photo Credit: Snowdrop1771
Photo Credit: Snowdrop1771
Photo Credit: Snowdrop1771
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Cruiser Rating
2.9
Poor
139 reviews
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Featured Review
Gorgeous ship but more negatives than positives. NOT value for money
"Food was always presented beautifully but unfortunately not always hot and some items were consistently overcooked, in particular the chicken breast and a lot of the white fish served in the restaurant was dry (As a table of 6 we ate the chicken on different days and every time it was overcooked).The location of the room on Deck 5 wasn't ideal as it's just below the Chocolate bar which is open until around mid-night which is when the cleaners go in scraping furniture across the floor to clean...."Read More

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2-5 Cruises

Age 50s

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1-10 of 139 Southampton to Baltic Sea MSC Virtuosa Cruise Reviews


Endurance and Survival

Review for a Baltic Sea Cruise on MSC Virtuosa

Stuart13
2-5 Cruises • Age 60s

The adventure began on 22nd October with a 3 hour queue to embark, then horrendous sleepless night on deck 14, the first night, with the trolleys from the buffet overhead, kept us awake. Complained, and after some strong words from my wife, we were moved onto deck 12. No complaints with this room as it was exactly as shown on the website. Service at breakfast was abysmal, people would ...
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Sail Date: October 2023


Queues queues and more queues

Review for a Baltic Sea Cruise on MSC Virtuosa

HLM86
10+ Cruises • Age 30s

Having done 18 cruises, I thought it would be nice to try MSC for the first time. Upon arriving by car at the dock, I have always been used to my luggage being taken from me at my car (RCI), this did not happen and we had to join a long queue to drop our bags off before entering the terminal. After dropping our bags, there were more long queues to get through security and then to check in. Have an ...
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Sail Date: October 2023

Traveled with children


Butlins at sea - or is that an insult to Butlins?

Review for a Baltic Sea Cruise on MSC Virtuosa

pai246
First Time Cruiser • Age 50s

5 day cruise around Northern Europe. I could write pages but will be brief, hopefully useful though. The ship is stunning, amenities, cabins and most of the staff just brilliant! However and it’s a BIG one, they let far too many people on this ship (6000) so be prepared for noise, crowds, not enough seats in the evening and queuing for everything! All the reviews across multiple review sites ...
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Sail Date: October 2023

Traveled with children


A truly terrible experience. Avoid at all costs.

Review for a Baltic Sea Cruise on MSC Virtuosa

TamarTiger
10+ Cruises • Age 60s

If this had been my first cruise I would never cruise again. Absolutely chaotic; badly organised and just plain terrible. We arrived at the berth at our allocated boarding time of 1pm. We finally got onboard just before sailing time, 4pm. None of us had eaten since breakfast and our 8 year old was, inevitably, hungry. We boarded to find all food and drink outlets closed for the first hour for ...
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Sail Date: October 2023


6000 passengers with facilities for 3000

Review for a Baltic Sea Cruise on MSC Virtuosa

woody45
10+ Cruises • Age 70s

Will never go on this ship again - cue to get on (2 hours) cue to get a coffee in the buffet. No seats. Says there are 17 restaurants. Yes -but only 3 that you can use or pay more. Bars the same -always crowded with no seats and almost no waiter service. The evening shows were a joke -but not funny. 30 mins and that was the big show. 6000 passengers , theatre holds 650 at a time. 3 shows per ...
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Sail Date: October 2023


Really a 3.5 star review

Review for a Baltic Sea Cruise on MSC Virtuosa

Infast
10+ Cruises • Age 60s

I booked this cruise almost 12 months in advance for myself and wife also a cabin for my daughter and her partner. I had a senior moment when booking and used my daughters ex partners surname on the booking. The christian name was correct and also the DOB. I called to change the surname when I realised some two weeks later. We are still talking some 11 months from sail date and got charged £50 ...
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Sail Date: September 2023


So much better than the reviews suggest

Review for a Baltic Sea Cruise on MSC Virtuosa

Gladys Scotland
10+ Cruises • Age 70s

This was actually my third trip on the MSC Virtuosa. The first was a round UK one during covid and was a strange, too quiet experience with skeleton staff. Next was a short cruise with my 17 year old grand daughter last year- much more fun, but the service at bars etc was really poor and slow. but this cruise offer of a 15 night all inclusive with a balcony, visiting France, Spain and Morocco, for ...
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Sail Date: September 2023


MSC Virtuosa NEVER AGAIN. CAUGHT NOROVIRUS AND WERE TREATED LIKE DIRT

Review for a Baltic Sea Cruise on MSC Virtuosa

GandN6570
10+ Cruises • Age 60s

This is not the first time we have been on the Virtuosa but will definatly be the last. The last cruise was so bad that were were given a discount on a further cruise. Wish we hadnt gone back on. First we caught gastroenterities - norovirus on board, then were treated like dirt by guest relations etc.Had to be put in isolation for over half our cruise. We had to stay on the ship from the start to ...
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Sail Date: September 2023


Beautiful ship, but shame about the extra costs and bar service

Review for a Baltic Sea Cruise on MSC Virtuosa

Tash_GC
2-5 Cruises • Age 40s

We chose MSC as had friends sail on their ships before. We booked at a great price, as we were travelling as a family of 4, so tried to keep our costs down. The ship is stunning and customer service was extremely impressive, EXCEPT for the bars. Each bar seemed massively understaffed (one even ran out of glasses), and ignored you unless you were sitting right in front of them. We didn’t purchase a ...
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Sail Date: September 2023


The MSC Yacht Club is now for us, "the only way to cruise", it is more expensive, but well worth every penny.

Review for a Baltic Sea Cruise on MSC Virtuosa

Cha-Cha
10+ Cruises • Age 60s

We have now cruised on the MSC Virtuosa 6 times, 5 times in the Yacht Club and once in a Grand Suite. Prior to sailing on MSC we were Cunard/Princess dedicated cruisers and we have reached their top loyalty levels. But having experienced the luxurious VIP treatment in the MSC Yacht Club we find ourselves spoiled for choice, its just a pity their sailings from Southampton don't offer a ...
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Sail Date: September 2023


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